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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32919
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HDFC Bank reviews & complaints page 1427

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V
Veeramony chandrashekar
Jan 7, 2015
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Address: Mumbai City, Maharashtra

HDFC BANK staff Seema tomar of chembur mumbai branch Advised me to take HDFC savings assurance plan assuring me that on maturity it will provide me a return of around 11 percent per annum. Based on her advise I took this policy about 5 years back, uptill now I have paid RS 10 lacs (RS 2 lacs per annum ) .maturity period 10 yrs. Recently I inquired about the maturity value of those who had taken the policy earlier. I was shocked to hear that the maturity value is only around 5 percent per annum. In december 2013 also an employee of HDFC vashi new mumbai sector 17 branch was trying to sell the same product to me at a time when a normal FIxed deposit was fetching around 9% interest per annum. I don't understand why HDFC life is bend upon fooling the customers by providing false promises.
Aug 14, 2020
Complaint marked as Resolved 
I would like HDFClife to close my account and return my principal along with interest of around 9% per annum( normal FD interest ) that comes to around RS 12.75 lacs .
Please find other useful information below

1.Policy Number[protected]
2.Name of the plan HDFC savings assurance plan
3.Sum assured. 16, 84, 224
4.Effective date of the policy 18th March 2010
5.Premium paying terms - annual
6.Premium amount - 2, 00, 000
7.Cost of damage - RS 12 .75 lacs to be paid back to me immediately and policy to be closed, any delay to be
Paid back with 9 % interest per annum ( normal FD rate - damages iam only asking for market FD rate
and not even the approximate assured rate of 11% which was told to me in the beginning)

Recently I inquired about the maturity value of those who had taken the policy earlier.
I was shocked to hear that the maturity value is only around 5 percent.
In fact last year when I had been to HDFC new mumbai vashi branch, an employee of HDFC was again trying to sell
This product when the ongoing FD rate was around 9 % assuring me this product will give better return then FD).

8.Branch address- HDFC SL, chembur branch, sai Kiran apartments, 217, Central avenue, corner of 11 the road, Chembur, Mumbai - 400071


9. postal address - VEeramony chandrashekar, port of Fujairah, P.O.Box 787, finance dept, Fujairah, United Arab Emirates.

10. Complainant's age - 52 years
11. Complainant's father's name - Late R. V.Mony
12. Complainant's occupation - Service
13 . My UAE no.[protected]
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    tippu v
    Jan 7, 2015
    Resolved
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    Address: Chitradurga, Karnataka

    Sir, I drawn 6500 Rs. At Challakere HDFC ATM on 4th jan15. In that one no. Of 1000rs note was little cutted at corner but number is visible. So when I asked for note exchange with same HDFC bank PO authoriser Mr. Sanjeeva. BS he rejected my request and didn't replace the note. What should I do now.? Branch manager was not available at that time. Please suggest me.
    Aug 14, 2020
    Complaint marked as Resolved 
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      saranam05
      Jan 7, 2015
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      Address: Pune, Maharashtra

      Like every body knows now a days that bank did not communicated about annual fees while issuing card to customer, Now I have paid 1st year annual fees of 1687/-, by assuming one time fee, but this year as 2014, also they have charged me annual fee for the same, as 1687/-.
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        B
        bijayakumar1983
        from Cuttack, Odisha
        Jan 7, 2015
        Resolved
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        Address: New Delhi, Delhi

        Dear Concern, I would like to bring your kind notice that my Personal Loan Account Number: 20796718 has not paid (pending 2 EMI's to be paid) due to excess added cheque returned & interest charges. I have wrote number of emails to Grievance redressal team for confirmation. Still I have not received any confirmation and they have been always marked contact branch manager in this regard. After discussion with BM, He has confirmed that you have to pay INR 1150/ after waived off from our end. I request you to kindly go through it & provide me final justification amounts. I do not wants to linger in this matter because I am totally upset & disappointed from their responses. I hope to hear from you soon with support. Thanks & Regards, Bijaya Kumar Mohanty [protected]@gmail.com Saudi Arabia +[protected] +91-[protected]
        Aug 14, 2020
        Complaint marked as Resolved 
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          bijayakumar1983
          from Cuttack, Odisha
          Jan 7, 2015
          Resolved
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          Address: New Delhi, Delhi

          Dear Concern, I would like to bring your kind notice that my Personal Loan Account Number: 19604667 has been paid (36 EMI) completed. Still i am waiting for NOC. By the way HDFC bank concern by telephonically conversation confirmed that I have to pay Lump Sum INR 1000/- for Cheque returned & interest charges after waived off. He has no authority to send direct email with confirmations. So I write same matter to Grievance redressal team for confirmation & GR team confirmed that INR 2300/- plus to paid for close Personal Loan Account Number: 19604667 & get NOC. I request you to kindly go through it & provide me final justification amounts. I do not wants to linger in this matter because I am totally upset & disappointed from their responses. I am currently staying in KSA, so, kindly provide me online procedure/link for how to make payment to close this issue. I hope to hear from you soon with support. Thanks & Regards, Bijaya Kumar Mohanty [protected]@gmail.com Saudi Arabia +[protected] +91-[protected]
          Aug 14, 2020
          Complaint marked as Resolved 
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            nilesh1423
            Jan 6, 2015
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            Resolved

            Address: Nashik, Maharashtra

            My name is nilesh living in abroad for work. I had applied for policy proposal no 16676162 in march 2013 but I didn't get any policy documents until September 2013. When I ask to person who took my proposal (in HDFC Back indira Nagar Branch) he said that proposal was require medical exam which was not possible to conduct from u (from myself nilesh) we decide to cancel the proposal and he insure me that I will get my proposal money (INR 15000) soon. Until now I didn't get any money. After many time follow up and as per SMS from HDFC cheque was send to us from HDFC Life but we didn't receive any cheque. After some month my wife went to HDFC back many time and finally they told her that our proposal money cheque is paid by us. We shocked because my any bank account statement is not showing any cheque from HDFC life. My wife give complaint to HDFC but till now no any action. Responsible person in branch also not answering phone. We are regret to applying for policy in HDFC. Hope after this complaint we can get our money back. Many Thanks !!
            Aug 14, 2020
            Complaint marked as Resolved 
            HDFC Life customer support has been notified about the posted complaint.
            Jan 06, 2015
            Updated by nilesh1423
            I Mean 'Canceled Proposal'. Its a spelling mistake. sorry!!
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              S
              Saravana Megi
              from Ahmedabad, Gujarat
              Jan 6, 2015
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              Address: Coimbatore, Tamil Nadu

              My Account No.: [protected], PERIYANAIKENPALAYAM 03/01/2015 RS-3148 is deducted from my a/c for AMB CHRG INCL ST & CESS FOR may2014-nov 2014, . The following are the transactions that happened with out my knowledge. Kindly resolve the issue ASAP. Attached below are the details 03 Jan 2015 INST-ALERT CHG INC ST & EC OCT-DEC2014 [protected] 03 Jan 2015 16.85 10, 350.39 03 Jan 2015 INST-ALERT CHG INC ST & EC JUL-SEP2014 [protected] 03 Jan 2015 16.85 10, 367.24 03 Jan 2015 [protected]EMI RTN CHARGES-Sept 14 120914 [protected] 03 Jan 2015 200.00 10, 384.09 03 Jan 2015 [protected]EMI RTN CHARGES-Oct 14 221014 [protected] 03 Jan 2015 200.00 10, 584.09 03 Jan 2015 [protected]EMI RTN CHARGES-Nov 14 241114 [protected] 03 Jan 2015 200.00 10, 784.09 03 Jan 2015 [protected]EMI RTN CHARGES-May'14 120514 [protected] 03 Jan 2015 152.09 10, 984.09 03 Jan 2015 [protected]EMI RTN CHARGES-June 14 190614 [protected] 03 Jan 2015 200.00 11, 136.18 03 Jan 2015 [protected]EMI RTN CHARGES-July 14 090714 [protected] 03 Jan 2015 200.00 11, 336.18 03 Jan 2015 [protected]EMI RTN CHARGES-Dec 14 181214 [protected] 03 Jan 2015 200.00 11, 536.18 03 Jan 2015 [protected]EMI RTN CHARGES-Aug 14 230814 [protected] 03 Jan 2015 200.00 11, 736.18 03 Jan 2015 AMB CHRG INCL ST & CESS FOR NOV2014 [protected] 03 Jan 2015 393.26 11, 936.18 03 Jan 2015 AMB CHRG INCL ST & CESS FOR OCT2014 [protected] 03 Jan 2015 393.26 12, 329.44 03 Jan 2015 AMB CHRG INCL ST & CESS FOR SEP2014 [protected] 03 Jan 2015 393.26 12, 722.70 03 Jan 2015 AMB CHRG INCL ST & CESS FOR AUG2014 [protected] 03 Jan 2015 393.26 13, 115.96 03 Jan 2015 AMB CHRG INCL ST & CESS FOR JUL2014 [protected] 03 Jan 2015 393.26 13, 509.22 03 Jan 2015 AMB CHRG INCL ST & CESS FOR JUN2014 [protected] 03 Jan 2015 393.26 13, 902.48 03 Jan 2015 AMB CHRG INCL ST & CESS FOR MAY2014 [protected] 03 Jan 2015 393.26 14, 295.74 03 Jan 2015 FEE-TXN AT OTHER BANK ATMS-MAY14 130814 [protected] 03 Jan 2015 11.00 14, 689.00 HDFC BANK IS WOREST BANK, I NEVER REFER TO OPEN AN ACCOUNT WITH THIS BANK.
              +1 photos
              Jan 06, 2015
              Updated by Saravana Megi
              please any one help me to get back my money (4200)
              MY Contact number :[protected]

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                R
                rjindals
                from Delhi, Delhi
                Jan 6, 2015
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                Resolved

                Dear HDFC Bank, I had applied for a DDA application through net-banking. The amount was Rs: 1, 00, 000 and the details are as below: Application Form Number : 03041312 Name Of Applicant : Rajesh Jindal Other premium banks like Citibank, HSBC etc have released the money on 27th Dec through online mode. Banks like your have decided to delay it further by issuing demand drafts or cheques. But still haven't received any intimation from your side about such issuance. Also the refund is still pending. Please let me know the tracking number of the draft so that I can ask my local branch about it or let us know a tentative date as to when I would be receiving my money
                Aug 13, 2020
                Complaint marked as Resolved 
                Dear HDFC Bank,

                I had applied for a DDA application through net-banking. The amount was Rs: 10, 000 and the details are as below: Application Form Number : 3037296 Name Of Applicant : Bhawani Dutt Sharma . Banks like your have decided to delay it further by issuing demand drafts or cheques. But still haven't received any intimation from your side about such issuance. Also the refund is still pending. Please let me know the tracking number of the draft so that I can ask my local branch about it or let us know a tentative date as to when I would be receiving my money

                Regards,
                Bhawani Dutt Sharma
                M [protected]
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                  A
                  arunm33
                  from Bhubaneshwar, Odisha
                  Jan 6, 2015
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                  Address: New Delhi, Delhi

                  Hi Hdfc, I want to bring in your notice about the misbehavior of your customer care executives of the Credit Card division. Specially, I would like to quote the reference of my communication held with one of your customer care executive on 6th of Jan 2015 at 11:55 AM. This guy not only misbehaved, talk roughly and in abusive manner with me, but harass me by kept calling 20-25 times on my mobile no [protected], even when I had told him to make the payment by EOD of the same day, while I was aware that the bill for my Credit card ending with 0616 had generated only one day before i.e. 5th of Jan & the last date for my payment was 24 of Jan. Please note, this is totally unacceptable because I am continuously doing the partial payments each month. Also if you see my credit card payment history you can see, there were times when I had made the huge/big payments ranging from 15k - 25 k during a month and even if I had not done the payment, how can we expect from HDFC or any organization representative to misbehave. So I request you to take some action against this guy & make sure not to harass me, otherwise I would leave with no choice except going to the court.
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    P
                    pst006
                    Jan 6, 2015
                    Resolved
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                    Address: Pune, Maharashtra

                    This is a complain against Mr Imran of Swargate Credit card department for verbal abuse and mental harassment. To give the background - my father Mr Shrikant Tukdeo (HDFC credit card holder, Account no – [protected] ) failed to make a credit card payment since he was financially difficulties and undergoing through a psychiatric treatment. I interfered and agreed to help my father clear the debts. Myself (Parimal Tukdeo) along with my aunt, Ms. Smita Ghalsasi and uncle Mr. Avinash Kulkarni had approached the HDFC Swargate office for the same purpose. We met Mr Dynanesh Mane to settle this matter. Initially the discussions went well but in the days to follow the discussion failed. Few days after that, I received a call from your executive Mr Dheeraj and we reached a settlement. The details of the settlement were :- Total Settlement amount – Rs 20, 300/- Total Install ments – 8 – against post dated cheques First Installment Rs 4000/- in cash (already paid) First installment paid in May 2014. Remaining amount – Rs 16, 300/- against post dated cheques for 7 installments. Here, I was told by Mr Dheeraj that the amount per installment was Rs 2328/- and accordingly I had issued post dated cheques for this amount. On 28th May 2014, Mr Vikas([protected]) of HDFC collection team visited my office to collect the cheques. The amount for each month was different in the settlement letter and there were mistakes in the settlement letter. I was not told in advance of these details by Mr Dheeraj. As the amounts did not match, Mr Vikas refused to collect the cheques. He connected me to Mr Imran (His manager) to sort out the issue. I asked Mr Imran to give me a new settlement letter so that I can handover the cheques, to which he started insulting me and pointing it as my mistake. Mr Imran started calling me names, verbally abusing me, to the extent of threatening me with dire consequences if his orders were not followed. I obviously felt offended by this behaviour since we have been clarifying the situation and were never denying to pay the amount. This was cleary rude, improper behaviour by HDFC personnel and I demanded apology. Mr Imran refused to give us any kind of apology. It is appalling, the way we have been treated, insulted and threatened for the mistake made by a so called responsible HDFC officer. After this incident, we ( me and my sister Ms Rupa Kulkarni) kept on getting calls from various folks claiming to be HDFC officers and when we asked them to justify Mr Imran's behaviour towards us, we were told that he is no longer working with HDFC which was clearly a lie since one of the officer later agreed that he is working with HDFC even now. We almost repeated the story for more than 15 HDFC representatives who called us afterwards. We have been repeatedly telling everybody that we are ready to pay the settlement amount with the agreed clauses. We have all the receipts of the previous payments made against the Credit card dues and the post dated cheques as a proof. The matters stand as they are today, with the HDFC folks mentally harassing us and refusing to acknowledge or apologies of this rude, improper behaviour.We will not tolerate the insult and harassment for a mistake made by an HDFC officer and we want an apology from all the concerned folks. We have been advised to approach consumer court for our grieviances but we wanted to reach out to the HDFC personnel to solve this rather than take any other way, but if this harassment and disinterest continues then we may not have any other way but to approach third parties like consumer court etc. Appreciate your help and hope for quick resolution.
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      nsinha0511
                      from Bangalore, Karnataka
                      Jan 5, 2015
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                      Address: Bangalore, Karnataka

                      I have applied for DDA housing scheme 2014 through online application via HDFC bank.I have made payment of 100172.47/-.I have not received the refund so far. Kindly resolve the issue. My payment ID : 10848784 Application No. : 3039564 Name : Nishant Sinha Email id: [protected]@yahoo.com
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        G
                        gaurav780
                        from Delhi, Delhi
                        Jan 5, 2015
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                        Address: Gurgaon, Haryana

                        Dear HDFC Bank, I had applied for a DDA application through net-banking. The amount was Rs: 1, 00, 000 and the details are as below: Payment Id : 10631726 Application Form Number : 3033935 Name Of Applicant : GAURAV KUMAR Bank Account Number : 5010*******828 Other premium banks like Citibank, HSBC etc have released the money on 27th Dec through online mode. Banks like your have decided to delay it further by issuing demand drafts or cheques. But still haven't received any intimation from your side about such issuance. Also the refund is still pending. Please let me know the tracking number of the draft so that I can ask my local branch about it or let us know a tentative date as to when I would be receiving my money.
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          E
                          esunilkale
                          from Mumbai, Maharashtra
                          Jan 5, 2015
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra

                          I had cancelled Loan due to DSA Mis-selling or commitment is not fulfill which occurs my loss Rs. 6243/- (Interest 4521 / Cancellation Charges - 1122 / Stamp Duty - 600) It is mistake of DSA of HDFC Bank (Swamy [protected]). He had committed me that HDFC had given loan with interest rate 13.25% and Rs. 5, 25, 000 / (enough to Close ING Vyas Loan ) Disbursement & Mr. Swamy (Mobile No. [protected] /[protected] /[protected]/[protected] had also commit that he would close ING Vyas Loan with NIL Fore Closure Charges but MR. Swamy is not follow both commitment. HDFC had given loan only Rs. 5, 00, 000 with Interest Rate 13.75% which is not enough to Close ING Vyas . and also note that on Day of disbursement or previous day no one call to me regarding disbursement . the call is received after disbursement SMS is received . I had Check status on 15-Nov-2014 for my loan status on web site https://leads.hdfcbank.com/applications/misc/LST/loantracker.aspx . HDFC bank loan tracker shows "Your Unsecured Loan application no.30321918 is Declined as on 11-NOV-14 as the application does not meet the internal credit norms of the Bank" . however HDFC Bank had disbursement of loan on 21-Nov-2014. Kindly note that I had signed agreement or document only one time . at time of disbursement DSA had made my dummy signature Due to DSA is not fulfill commitment, I had loss of Rs. 6243/- (Interest 4521 / Cancellation Charges - 1122 / Stamp Duty - 600) DD of Rs. 4, 90, 000 had received on 28th Nov 2014 and Credit of Rs. 8, 278.00 had received on 21st Nov 2014 in evening. If customer is not able to pay EMI, bank charges to customer to recover loss.
                          May 5, 2016
                          Complaint marked as Resolved 
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                            raja3519
                            from Hyderabad, Telangana
                            Jan 3, 2015
                            Resolved
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                            Resolved

                            Address: Hyderabad, Andhra Pradesh

                            Dear sir/Madam, I Mr.rajashekar had worked in Ur organigation in the year[protected].and my emp no:HBL/AP/R07092.as i did not have my pf number and till now i did not applied for it.so please can you help me for finding my pf number. my mail id is [protected]@yahoomail.com. rajashekar [protected]
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              J
                              Juned Memon Memon
                              from Jamnagar, Gujarat
                              Jan 2, 2015
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                              releaving letter and last month sailary not paid.

                              Address: Ahmedabad, Gujarat

                              My name is juned gazi.i have worked in this company since last December 2014. Bt my last. month. Sailary not paid. Because my Bm naveen mathur and HR nikhil solanki its invole. Plz requist I need my sailary. Juned gazi Post. Sales development manager Employees id 131247 Company address shop no.115 to 117 1st floor akshar arcade opp. Memnagar fire station near amambuja houve navrang pura ahmedabad. Pin code 380009...
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                              sonupunia
                              Jan 2, 2015
                              Resolved
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                              Resolved

                              Address: Jind, Haryana

                              Hi We are feeling very very much disappointed with HDFC Life. They have taken our Original Policy document in lieu of regenerating the Policy Document as the Nominee turned 18 year old. Now three months have passed but they did not return any original document to us. They even misbehave on Phone and do not entertain any queries. The Panipat branch Haryana is one of the worst branch and dealing customers. Please help us in resolving the matter . Policy Number: 13143240
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              HDFC Life customer support has been notified about the posted complaint.
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                                Juned Memon Memon
                                from Jamnagar, Gujarat
                                Jan 2, 2015
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                                Mera naam juned hai maine hdfc life maine as a sales devlopment ki post par hu . Maine 1 jajanjanujanuary 2015 ko resig dala tha. LeLekiLekinLekin meri sailary December 2014 ki mmeri sailary rok di hai.mehai.mere branch mamager naveen mathur ne. Aur hr ne bhi mermere branch manager ka support kiya. Aur hr ne mujhe warning di hai ki tera termination kara dudunga tera future khraab kar dunga. Aur tera releavreleavireleaving letter bhi tujhe nahi milega my employeemployee id is 131247 please aap meri hold ki hui sailary mujhe dilaye. Aur mera releaving letter bhi dilaye. Juned gazi Sales dedevelopment manger n Hdfc standard llife insurance Address. Navrangpura vijay chaar raasta shushshivalik building 1st floor ahmdabad ahmdabad Employee id 131247 Mob. No. [protected]
                                HDFC Life customer support has been notified about the posted complaint.
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                                  tamizhkannan
                                  from Hukeri, Karnataka
                                  Jan 2, 2015
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                                  Address: Chennai, Tamil Nadu

                                  I have lost my HDFC food card in Dec 2014. Food card number is [protected]. I reached out to customer care and blocked the card. While blocking, the balance in the card was around Rs.850 and i need to get the money back. I reached out to the CC but the call was always getting cut in the middle. I am fed up in trying them and i need to know the procedure of getting the money back.
                                  i suffered the same problem and never got my money back even after repeated follow ups.
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                                    Santosh Kumar
                                    from New Delhi, Delhi
                                    Jan 2, 2015
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                                    Address: New Delhi, Delhi

                                    I have applied for DDA housing scheme, 2014 through online application. I have done the online payment of registration of rupees 100172/- through HDFC bank net-banking. However I have not received the refund so far. Kindly resolve the issue. My payment ID was PayUMoney PaymentID: 10209980 and application number was 3025315. My mail id is [protected]@gmail.com Thanks Rishi Sharma [protected]
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                                      vinnyvb
                                      Dec 31, 2014
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                                      Address: New Delhi, Delhi

                                      I dnt know how HDFC opened my trading acoount by it self. I got call from hdfc and she said that 999 rs will be detuct from my account. Today my salry is to be credit if i found any detuction my account i will quit my relation with HDFC. Kindly stop this stupid work and do your work. Vineet bisht Cutomer ID[protected]
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