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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
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S
Sanju.john3710
from Mumbai, Maharashtra
Feb 18, 2015
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Address: New Delhi, Delhi

Dear Team Hi, I m Sanjay Kumar & I m the policy holder from HDFC Life last five year, actually I got your young star super policy since Five year ago & when I complete five year to continue my this policy than I went to paschim Vihar branch new Delhi to surrender my policy of 21st Jan-15, I Met your executive which name is Lokesh and get saw my all policy document, he checked status my policy from our system & told me you policy stats is in paid up and submit 60000 Rs by check or 40000 by online. But today I talked to customer care executive for asking how to make payment online, he was told me there are no requirement to submit extra mony & you can easily surrender your policy without any extra charge, I was socked that time so i want request to you kindly take action immediately your paschim Vihar brach executive for given wrong information to me, because he had waste my all working time, convince & my office work, his name is Lokesh Kumar & his mobile number is-[protected]. If you not take urgent action of this guys than I will complaint your poor & wrong service to IRDA & also will go to consumer court.. Thanks Name-Sanjay Kumar Policy Number[protected] Mobile No-[protected] Policy Name-Young Star Super Nominee-Jitender Kumar
HDFC Life customer support has been notified about the posted complaint.
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    saurabh ghodeshwar
    from Gurgaon, Haryana
    Feb 18, 2015
    Resolved
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    Resolved

    Credit Card Payment Reversal

    Address: Gurgaon, Haryana

    Dear Sir/ Ma’am This is regarding reversal of “Finance Charges” levied to me on the last two statements generated against the purchases that I’ve made. For the months of Dec ’14 and Jan ’15, i made purchases ~2.2 Lacs. Due to the above reason, payment from my side was a bit delayed and “Finance charges” in the name of late payment fees was levied on me (~5, 500) I was contacted by the customer care support team this...
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    ak@1980
    from Noida, Uttar Pradesh
    Feb 18, 2015
    Resolved
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    Resolved

    Processing fee already deducted but no loan disbursement

    Address: Gautam Buddh Nagar, Uttar Pradesh

    Hi,

    I am facing an issue to get back my processing fee from HDFC bank. They have deducted the processing fee after receiving all the papers from me. Then they started asking me about more and more document. I have sent them all the papers but they are saying that still more document is required. So i asked them to refund my processing fee, but after n numbers of e-mail reminders, they are not giving me processing fee back....
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    Ur's Sri
    from Bengaluru, Karnataka
    Feb 18, 2015
    Resolved
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    Resolved

    Address: Bangalore, Karnataka

    Hello sir, I have took loan against credit card and paying as per the date through auto debit option. At the end of my last EMI they called asking that i have to pay foreclosure amount even though i did not opted the option. I told them i wont pay
    Aug 5, 2021
    Complaint marked as Resolved 
    Dear Customer,

    Request you to write to [protected]@hdfcbank.com along with your loan account details, card and contact details.Kindly mention the ref ID- TTU[protected] in the subject line. Will take it up on priority.

    - Manoj
    HDFC Bank Customer Assistance
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      S
      ssjha75
      from Delhi, Delhi
      Feb 18, 2015
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      Address: Gautam Buddh Nagar, Uttar Pradesh

      Dear Sir, As per blow mail my application No. is CC21624758 and ref no. is [protected]O2. I have applied HDFC Bank Credit Card after checking all eligibility likes...Min, Salary, Financial Conditions that if your minium..salary is 15000.00 and you are working in a reputed organisation (Sperry plast ltd.) then you can apply for HDFC Credit card. According to my bank statement my salary is 17000.00 and As per ITR Return my other income is Rs. 150000 Per annual. I had received a call from a person speaking hdfc bank, and want to come to your house for verification. I tell all the location but no one came on the my house. We are waiting in the house. Later i saw my credit card application reject. I want to know why it happened. I work at a good company and my income is also true. Did you send the address proof chennai office with dicletation form, i did that too, after that my application has rejected. I want to ask why is happened. Hdfc bank is a repute bank and it's not good with any behaiv. I want this to be a full investigation and told me why this happened to me should be. I want to say that clear your verification system is not correct. You need to improve. I am waiting for your reply. Regards Sudhanshu sekhar jha [protected] [protected] [protected]
      Please note that i applied for HDFC Credit Card and got Reference No : [protected]O2 . I got all verification done at my office and residence too. I got multiple calls at office too for verification.

      Today got checked in HDFC Link showing track your card application. Found the reason as follows.

      Application Reference Number
      [protected]O2
      Status
      DISAPPROVED
      Remarks
      DISAPPROVAL OF THE CREDIT CARD APPLICATION DOES NOT REFLECT IN ANYWAY ON YOUR CREDIT STANDING OR YOUR FINANCIAL STABILITY


      I called Customer CARE and they are not giving any reason for Rejection. As per RBI GUIDELINE CIRCULAR NO - RBI/[protected]/100 BOD.FSD.BC.23/24.01.011/2008-09 DATED[protected]. HDFC Bank should give us reason or else we also file complaint in RBI and bank ombudsman.

      We want Reason for Rejection as i have provided all the required documents they asked If we will not find reason for rejection, we will file case in Consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against HDFC. I never had any credit card or liabilities from any bank in the past.

      Please provide reason or else i will file case in consumer court.

      Regards
      Asif Maqbool

      [protected]
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        S
        ssjha75
        from Delhi, Delhi
        Feb 18, 2015
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        Address: Gautam Buddh Nagar, Uttar Pradesh

        Dear Sir, As per blow mail my application No. is CC21624758 and ref no. is [protected]O2. I have applied HDFC Bank Credit Card after checking all eligibility likes...Min, Salary, Financial Conditions that if your minium..salary is 15000.00 and you are working in a reputed organisation (Sperry plast ltd.) then you can apply for HDFC Credit card. According to my bank statement my salary is 17000.00 and As per ITR Return my other income is Rs. 150000 Per annual. I had received a call from a person speaking hdfc bank, and want to come to your house for verification. I tell all the location but no one came on the my house. We are waiting in the house. Later i saw my credit card application reject. I want to know why it happened. I work at a good company and my income is also true. Did you send the address proof chennai office with declaration form, i did that too, after that my application has rejected. I want to ask why is happened. Hdfc bank is a repute bank and it's not good with any behave. I want this to be a full investigation and told me why this happened to me should be. I want to say that clear your verification system is not correct. You need to improve. I am waiting for your reply. Regards Sudhanshu sekhar jha [protected] [protected] [protected]
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          S
          SSTomar
          from Dehra Dun, Uttarakhand
          Feb 18, 2015
          Resolved
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          Resolved

          Address: Dehradun, Uttarakhand

          Please clarify the reason that as we applied DD (DD No.871729 ) of Allahabad Bank on our A/c - [protected] & DD (DD No.871730 ) of Allahabad Bank on our A/c - [protected] to the HDFC Bank, Arhat Bazar Branch Dehradun, dated - 12 Feb 2015 at 11:30 pm So, why till not DD was cleared or even till now we didnt get any info / message for this. And for the same we are continously contacting their but not getting proper response. Just due to this our transactions were stopped. Not only we are getting problem, from this our Client was also getting problem. Also this same delay in work was also happen earlier on 3 Jan of same year .
          For this we required a proper reason that for not clarifying the Cheque/ DD as on correct date and not processing the DD . And as there is some more delay then we should take a legal action on this. Please tell the proper follow up.
          Aug 5, 2021
          Complaint marked as Resolved 
          Dear Customer,

          I will check this from my end and revert.

          - Manoj
          HDFC Bank Customer Assistance
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            C
            chepuri.santoshkumar
            from Hyderabad, Telangana
            Feb 17, 2015
            Resolved
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            Resolved

            Address: Hyderabad, Andhra Pradesh

            Dear Sir,

            I am Santoshkumar .I have not received Subsidy cylinder Amount for December Month'2014.I Distributor: SUJATHA GAS AGENCIES[protected];HP LPG Gas.LPG ID No 2 [protected]

            MY Account No [protected] HDF bank Charminar.itis showing active..But I havenot yet received the Subsidy till now.Poor response from HDFC Bank and HP LPG Gas.LPG ID No 2 [protected]

            If I asked to HP LPG Gas, they told to ask Bank people. I am suffering alot with both end.I visited HDFC bank 4 times persooneelly on 27.12.14, 30.12.14, 8.1.15, 20.1.15 till now not resolved my issue

            Your DBTL (CTC) Status

            LPG ID Consumer No. Consumer Name Distributor Name Aadhaar Linking Status in LPG Aadhaar Linking Status in Bank (as per NPCI) Bank Account Status in LPG(Non Aadhaar based) Remarks
            2 [protected] 714703 CHEPURI SANTOSHKUMAR SUJATHA GAS AGENCIES (Submitted)
            XXXX XXXX 7076
            Last Updated On:11/07/2013 (Not Submitted) (Not Applicable) Your aadhaar number is linked to LPG . Please provide copy of aadhaar letter to bankfor linking your aadhaar to your bank and receiving subsidy towards your domestic LPG supplies in your bank account.


            S.No. Bank Name Aadhaar Status Last Update Date

            3 HDFC Bank Ltd Active [protected]

            .It is unfair.I got the once amount [protected] Santoshkumar 714703


            Thanks and regards,

            Santoshkumar

            [protected]
            Hyderabad
            Apr 4, 2016
            Complaint marked as Resolved 
            The HDFC bank team rectified their technical problem
            Thankful to HDFC Bank team resolved and rectified the actual problem
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              Pankaj2000
              from Gurgaon, Haryana
              Feb 17, 2015
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              Address: New Delhi, Delhi

              I surrender my policy13395552, having paid 3 premiums of Rs.75000/- after 5 years on[protected].I complete every formality duly regarding surrendering the policy. I got the receipt reference no.A3478827. But unfortunately till now I have not got my amount.
              HDFC Life customer support has been notified about the posted complaint.
              I surrender my policy13395552, having paid 3 premiums of Rs.75000/- after 5 years on[protected].I complete every formality duly regarding surrendering the policy. I got the receipt reference no.A3478827. But unfortunately till now I have not got my amount.
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                C
                CSGiribabu
                from Bengaluru, Karnataka
                Feb 17, 2015
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                Address: Bangalore, Karnataka

                From Giri Babu C.S. 9/35, BSk 3rd Stage, Bangalore-85. Sub: Harassment by the HDFC bank credit card team . Sir, I have used the card, and paid more than used as an interest. And I paid the card though I'm not using the card from last 2 years. Now bank people harassing me pay again the full amount of 3 Lakhs. And not considering the the payment which I paid from 2 years. I lost my job 10 months back at IBM. But I still manage to pay everymonth till last month. Now I'm asking the bank to give me time to pay this month and for settlement of 50%. As they are not agreeing for the it. They are using valguour words and behaving rudely if i get them they murder me etc. And they are going to friend office and telling him and scolding him. And telling Giri to some important courier and asking my address to deliver it which is lie. HDFC BANK people who is torching me details Naveen: [protected] Jagadish Recovery Team : [protected] Kindly help to me with them an save me. I'm mentally suffering with the harassment. Thanking You Sir. Regards, Giri Babu C.S.
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                  UdayShankar29
                  from Pune, Maharashtra
                  Feb 17, 2015
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                  Address: Hyderabad, Andhra Pradesh

                  Dear Recipeint I have applied for the HDFC life insurance with the proposal number 17376008 on 20th of Jan'15. Have submitted all the needful document in a week. From then, I am waiting endlessly for the medical appointment from your side. HDFC had given the venue which was on the other side of the city. From then I have sent numerous mail and call for the request for my medical check up appointment. Every time the call center folks say that we will get back to you, but there is no response. I get the automated acknowledgements of my queries on [protected]@hdfc.com, but never get any response. Never expected such pathetic response from HDFC I did talk to customer care representative Pawan pardeshi and Sudhir Chauhan from HDFC. The corresponding coplaint number is [protected] Can you please let me know how two go for the next step and get it escalated
                  HDFC Life customer support has been notified about the posted complaint.
                  facing same problems
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                    punita t. gundigara
                    from Rajkot, Gujarat
                    Feb 17, 2015
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                    Address: Bhavnagar, Gujarat

                    I HAVE GOT TWO WHEELER LOAN FOR MY TVS VICTOR . REG.NO. GJ-4-AD-3359 IN DEC-2003, THROUGH CENTURION BANK- BHAVNAGAR BRANCH. COMPLETED THE HP LOAN. AFTER COMPLETION OF THE LOAN I HAVE RECEIVED THE ORIGINAL R.C. BOOK FROM BANKERS BUT I HAVE NOT RECEIVED THE NOC. WE NEED THE NOC., HOW TO PROCEED FURTHER . WITH REGARDS, FROM. PUNITA T. GUNDIGARA. KOLIYAK DIST.BHAVNAGAR. GUJARAT EMAIL ID.[protected]@gmail.com . contact no.[protected] TVS VICTOR- CHASSIS NO.36149, ENGONE NO.31041367
                    I HAVE GOT TWO WHEELER LOAN FOR MY TVS VICTOR . REG.NO. KA-05-HA-9859 IN 5-9-2006, THROUGH CENTURION BANK- JAYANAGAR BRANCH. COMPLETED THE HP LOAN. AFTER COMPLETION OF THE LOAN I HAVE NOT RECEIVED THE ORIGINAL R.C. BOOK FROM BANKERS AND ALSO I HAVE NOT RECEIVED THE NOC. WE NEED THE NOC., HOW TO PROCEED FURTHER . WITH REGARDS, FROM.MEENAKSHI.S. #355 B T M layout 2nd stage 1st phase Bangalore - 76 . contact no.[protected] TVS VICTOR- CHASSIS NO.MD626BG3962H04063, ENGONE NO.0G3H62204449


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                    I HAVE GOT TWO WHEELER LOAN FOR MY TVS VICTOR . REG.NO. KA-05-HA-9859 IN 5-9-2006, THROUGH CENTURION BANK- JAYANAGAR BRANCH. COMPLETED THE HP LOAN. AFTER COMPLETION OF THE LOAN I HAVE NOT RECEIVED THE ORIGINAL R.C. BOOK FROM BANKERS AND ALSO I HAVE NOT RECEIVED THE NOC. WE NEED THE NOC., HOW TO PROCEED FURTHER . WITH REGARDS, FROM.MEENAKSHI.S. #355 B T M layout 2nd stage 1st phase Bangalore - 76 . contact no.[protected] TVS VICTOR- CHASSIS NO.MD626BG3962H04063, ENGONE NO.0G3H62204449


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                    Chandrashekar Chandrashekar
                    0 minutes ago

                    I HAVE GOT TWO WHEELER LOAN FOR MY TVS SCOOTY PEP . REG.NO. KA-05-HA-9859 IN 5-9-2006, THROUGH CENTURION BANK- JAYANAGAR BRANCH. COMPLETED THE HP LOAN. AFTER COMPLETION OF THE LOAN I HAVE NOT RECEIVED THE ORIGINAL R.C. BOOK FROM BANKERS AND ALSO I HAVE NOT RECEIVED THE NOC. WE NEED THE NOC., HOW TO PROCEED FURTHER . WITH REGARDS, FROM.MEENAKSHI.S. #355 B T M layout 2nd stage 1st phase Bangalore - 76 . contact no.[protected] TVS SCOOTY PEP - CHASSIS NO.MD626BG3962H04063, ENGONE NO.0G3H62204449
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                      S
                      s_bando
                      from Mumbai, Maharashtra
                      Feb 17, 2015
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                      Address: Mumbai City, Maharashtra

                      HDFC Immediate Annuity Plan, Policy Number : 15913136 Current corpus Rs94380.67 current sum assured Rs.5142 wich is less than 5.5% p.a. You can not act against natural justice in the name of old age pension. I want to surrender it.What are the procedures? .
                      HDFC Life customer support has been notified about the posted complaint.
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                        A
                        amitpunder
                        from Delhi, Delhi
                        Feb 17, 2015
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                        Resolved

                        Address: Gurgaon, Haryana

                        Dear Concern. I am not satisfy with your service i have cancel my health policy before 34 days but my refund is not credit in to my account i have complaint many time in your customer care number but there is no response please refund my amount as soon as possible. policy no[protected] mob. no- [protected]
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        HDFC Life customer support has been notified about the posted complaint.
                        Dear Mr. Punder, we have forwarded your concern to the department we will keep you posted about the same. Thank you.
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                          rishi59
                          from Ludhiana, Punjab
                          Feb 16, 2015
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                          Address: Ludhiana, Punjab

                          Dear Sir, I am a customer or HDFC Securities since a very long time and we have trading accounts of whole family in HDFC Securities. We applied shares of Coal India FPO through HDFC Securities in my 9 family accounts but shares were received in only 7 accounts shares in 2 accounts were not received due to some fault in your end, I was initially told that this is due to insufficiency of balance but when I checked I had sufficient balance of Rs. 200000/- in all my accounts for which shares are applied. Then I was told to give a mail at the customer care. Hence you are requested to give me shares or credit my account with the differential amount i.e. the loss I have incurred due to you negligence, also I was not even informed that the application has been rejected even after two days of allotment. The detail of accounts with HDFC Sec in which shares were applied are as follows. Name Trading Code Rajesh Kumar Bhandari 1203826 Vazinder Kumar Bhandari 1203825 Kanchan Bhandari 1590844 Sneh Bhandari 1591233 Karan Bhandari 1591232 Gaurav Bhandari 1118424 Saurabh Bhandari 1202263 Savina Bhandari 1591234 Monika Bhandari 1591231 We have received shares in all accounts accept Sneh Bhandari[protected] and Saurabh Bhandari[protected] just because of the fault on your end. Please note that we don’t even have any application number as we are not provided the same even after asking for it. Hence as per SEBI Guidelines please take immediate action and give us the Shares or the Differential Amount at the earliest. Please contact at the under given mobile number for further information if any required. Regards Rishi Khanna [protected]
                          HDFC Securities customer support has been notified about the posted complaint.
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                            Haridas Verma
                            from Mangalore, Karnataka
                            Feb 16, 2015
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                            Address: New Delhi, Delhi

                            Hi, This is in reference to the transaction made into my account without intimating me by hdfc bank. An amount of Rs 842.70 has been debited on 12 Feb 2015DEPOSITORY CHARGES JAN15 -[protected] account, mentioning about 'depository charges DEPOSITORY CHARGES JUL13 - with regard to my demat account. I have never used this account. When the account was opened, I was told that it would be absolutely free. This is clear exploitation of customers.
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                              Murali murali.r
                              from Ernakulam, Kerala
                              Feb 16, 2015
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                              Address: Pondicherry, Puducherry

                              Hi, This is sridhar from pondicherry I got a call from HDFC Ergo insurance policy cutomer care and offered an health policy no[protected] with commitment for may be cancelled within 45 days without deducting any charge. I had called multiple times HDFC credit card cust care & HDFC Ergo insurance to cancel the health insurance with-in 48 hours of agreeing for upgrade of my credit card as it didn't suit my requirement. The Cust care representatives were not willing to take the cancellation. so kindly cancel my insurance and clera my credit card due payment. Regards sridhar.
                              HDFC ERGO General Insurance customer support has been notified about the posted complaint.
                              Dear Mr Sridhar,
                              For your cancellation request please contact our
                              Toll- Free no.:[protected]from any Landline & Mobile)
                              [protected]from MTNL or BSNL Phone)
                              or email us at [protected]@hdfcergo.com
                              Yours Sincerely,
                              HDFC ERGO General Insurance
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                                Haridas Verma
                                from Mangalore, Karnataka
                                Feb 16, 2015
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                                Address: New Delhi, Delhi

                                Hello Sir, I had an issue with HDFC bank Depository Charges, Initially when we did not have Demat account they force us and create one without intimating us that they are going to charge annual fees. Now all of a sudden they have charged 875/-.. This is very bad. And I have never used the Demat till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.. If they would have communicated that i have not been using and will charged then I would have closed the account. And after all we are working hard and earning money. Kindly suggest how do we proceed with the Haridas Customer ID: 46968112
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                                  hasmukh bhalgama
                                  from Mumbai, Maharashtra
                                  Feb 16, 2015
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                                  Address: Rajkot, Gujarat

                                  hello, the agent of hdfc life give a offer which is policy policy mortgage loan. when i buy policy and after one month he told me that you need more policy for get loan and in last he told me you can't get any loan. So basically he offer me loan to sell me policy and when i bought that they told me there is no loan for you.
                                  HDFC Life customer support has been notified about the posted complaint.
                                  hello,

                                  the agent of hdfc life give a offer which is policy policy mortgage
                                  loan.

                                  when i buy policy and after one month he told me that you need more
                                  policy for get loan and in last he told me you can't get any loan.

                                  So basically he offer me loan to sell me policy and when i bought that
                                  they told me there is no loan for you.
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                                    Dnilam
                                    from Imphal, Manipur
                                    Feb 15, 2015
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                                    Address: Supaul, Bihar

                                    I made a transaction for withdrawing rs 2000 through my sbi atm card no-[protected] on[protected] at 18:05 pm from one of the atms of hdfc (S1anbh88) supaul, bihar, but it didn't give me money and deducted rs 2000 from my sbi bank a/c no.[protected] with the a/c name dharmendra kumar dwivedi .So, kindly do needful to credit amount (Rs.2000) in my account again.

                                    Thanks

                                    Dharmendra
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