[Resolved]  HDFC Bank — hdfc credit card my rewards redemption regarding

Address:500011

Dear sir

I have applied for hdfc credit cards my rewards redemption as per the online guidelines. Redemption date is 31st august 2018. As per the guidelines within 2 weeks of time i should get the voucher, but i didn't get till today (21st october 2018). Please find the receipt as an attachment.

I have already contacted customer care after 2 weeks, based on their reply will reach another one more week time. It is a very lengthy process to speak with customer care regarding reward points. The reply what i got from the customer care person also i have not satisfied based on their knowledge about reward points.

The bank like hdfc i didn't expect this type of response and more negligence from customer care.
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Nov 23, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 22, 2018
HDFC Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. In this regard, we request you to contact InstaEVoucher helpdesk number:[protected].

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

Hi Sir/Mam,

₹2370.0 as refund is transferred to Original payment mode . For further details, please contact your bank with reference number[protected].

"Balance is not reflected in my account while Flip-kart have returned to bank."

Bank name:- HDFC bank baner, pune
Account number:- [protected]
I have mailed at foodcardsupport.tcs a couple of times but have not got any response.It has been 2 months since i lost my food card and got it blocked.
Request you to kindly give me a new food card with my old balance
I haven't get any mail/SMS alert after the credit card bill cycle regarding the monthly EMI for the Insta Jumbo Loan taken in 29-Sep-2018. Am in need of the alerts for every month via mail and SMS after the bill cycle date(16th of every month).

Cont. No. [protected]
Mail: [protected]@gmail.com

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