HDFC Bank Complaints & Reviews

Hi,
I have been using credit card since september 2017. I was lured to take credit card by offering me lifetime free membership. I asked them thoroughly that is there any hidden term and condition for which i will be charged. They cleary denied that i will never be charged for my membership. This month i saw in my credit card statement a transaction of 500 rupees in addition to rs.90 igst for membership renewal fees. Since the words from my bank are now broken, i feel the strong urge to make them correct this as per the offer they gave me. I request bank to turnoff this transaction and not charge me for the membership fees.
Kindly look into it and resolve the issue.

Regards,
Rahul khadilkar

I have forgotten my credit card pin. Plz help me in regeneration of pin as early as possible. Actually i didnot use my credit card till now from august 2018. Now i wanted to use but i dont have pin. I tried all methods.. Like atm.. Calling customer care number.. Etc all these r asking the old pin.. Which i dont have. So i humbly request u to help me in regeneration of pin number.

My hdfc sl classicAssure Insurance policy no.[protected] is lapsed due to only one premium paid on 13th Feb 2013.Now I received call today to pay two premiums on the name of PNB metlife to get Rs.161988 refund.My premium amount was Rs. 20479. Can hdfc make refund? Hdfc executive call me by her mobile.Is this real or fraud? What happens next when policy lapsed & how can it renew?

Dear concern,

I applied for hdfc credit card 4 months ago and the agent assured me this card will be life time free after 3 mobile recharge of rs 100 and i paid 100 for next 3 months to make it life time free.

But in the next month bank send me a bill of 1070 as annual charge.

And then i make a complaint of it several time but every time bank denied for reversal of annual charge.

Now the bank forcing me to pay another rs 1070 without any uses.

My complaint reference number are: [protected] and [protected].

Concern 1: why bank agent making fool customer if bank not provide life time free card and who is responsible for that either bank or customer.

Concern 2: i want to block that card completely because i did not use this card till now but bank denied.

Please help me.

Regards
Umesh kumar
[protected]

Hi,

It is so pathetic today, i have received message from AX- HDFCBK stating my Mandate Reference number (XYZ) issued to Oasis with value of Rs.10000 and frequency is received today for processing, if any issue contact Branch,

BUT WHILE I CALLLED TO CUSTOMER CARE THEY ARE NOT EVEN AWARE WHAT IT IS ?? WHAT IS CUSTOMER CARE THEN ? WHOM TO CONTACT THEN IN CASE OF EMERGENCY ??

Today i received a message from hdfc "dear customer mandate reference no: hdfc[protected] issued to indianclrcorpltd with value rs. 100000.00 and frequency is received today for processing.in case of any issue please get in touch with your branch."
I didn't given any mandate to anyone or did any such of transaction. Please help
Regards
Prasenjit chakraborty
A/c no : [protected]...

Dear sir,
Here with i informing you that, on 18 10.18 5. 3.15pm the call from [protected] unknown is saying he is taking from HDFC bank and telling your account is in salary based account like that. Also in furture any need call to this number he saying . My question is who is he and how does he knows my mobile number, how do HDFC bank gives my number to call me with unknown person. kindly note it and take neccessary action. How do i know he is realy taking from hdfc bank.

thanks and regards
c.s.mallikaarjun
customer id: 46616176, tandur branch [protected]

Cancellation of One Assist Membership
I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 4311 without my concern on date:18.10.2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-

OneAssist Relationship
Name :- Ramsingh
Mobile No. :- [protected]
Credit Card Number Ending :- 4311

Mentely harrassed by hdfc and left no choice...

My loan number is[protected]. I did the biggest mistake of life that i dreamed buying own house. My life was good and happy than suddenly i dreamed buying own house. I selected the property, paid the booking amount and everything was going perfect i was very happy but suddenly someone from builder suggested me to took a loan from hdfc. He gave me the contact number of hdfc sales executive. Sales executive contacted me to completed the paper work and offered me an interest rate 8.55 % with 85% finance and 3 lac renovation loan after the home loan.

My requirement was very cleared and hdfc sales team committed to complete the same without any issue which is recorded on call thats why i applied home loan and decided to buy a property. There were manythings happened before the disbursement of loan which cannot be described and will come out in the investigation after my death. At the time of disbursement they increased the interest rate from 8.55 % to 8.85% and 15 days after disbursement i received an email that they increased.10% interest rate again. I was committed to get fixed interest rate for first 2 year.

I made the second bigest mistake i choosed hdfc. Hdfc home loan team pushed me in depression. Its been 3 months they mentely harrassed me in the name of home loan. I was being rolled out between hdfc sales and munirka team. Hdfc sales team committed to give me renovation so i applied for the same. They took rs. 4000 as file charge for renovation loan and completed the documentation. Its been more than one month now, i applied for 6 lac. My requirement was very cleared from the begining when i took first home loan that i need renovation load as per requirement. Sales team checked my eligibility it was fine. After one month and taking file charges from me they refused to give me any loan as i was not eleigible after taking 85% on my first loan. No one informed me in begining seems the hdfc is making money in name of file charges. Their is no policy for customers and such company cheating with customers.

No i am in depression and i have no money right now. I already invested all my money. Hdfc left me in the middle and left no choice except sucide. Hdfc forced me to do something wrong with my life hdfc left no choice for me

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 1645 without my concern on date:17/10/2018 i am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 5529145
Name :- saptarshi kar
Mobile no. :- [protected]
Credit card number ending :- 1645

I want to make complaint against mr. Gadekar!! Preferred rm jalgaon _0180 emp code : j2973
M.[protected][protected]!!
He is pressurize us for net banking preferred customer, we already told him so many times that we are not interested but by doing so many calls & mails he harass us, we blocked hdfc land line number also but now he is sending mail i sent him reply as "pl. Do not pressurize us by making so many calls & mails we are not interested in your preferred banking programme, pl. Do not call us or mail us i am sending this copy to your top authority also. If you still harass we will have no option but quit."

Sir/madam,
Today morning i received a message from my bank. I would like to know about this. Because there is no relations between dmi financing pvt ltd and me. So why did you send the below auto debit reference to my bank account..?,
Please reply as soon.. And avoid legal action against you.

Thanking you
Abdulkhader n.

Message from bank:-
Dear customer mandate reference no: hdfc[protected] issued to dmi finance private limited with value rs. 44000.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.

I want to make complaint agenst mr. Jeetendra gadekar!! Preferred rm jalgaon _0180 emp code : j2973
M.[protected][protected]!!
He is always pressurize us by making so many calls for net banking preferred customer, we replied him so many times that we are not interested
Pl. Do not pressurize us by making so many calls & mails we are not interested in your preferred banking programme, "pl. Do not call us or mail us i am sending this copy to your top authority also. If you still harass us we will have no option but quit."

Dear Sir/Mam,
I am Amir Tamboli writing with reference to deduction of extra amount from my HDFC BANK FASTAG account.

I have traveled on 14th October from Pune to Nashik and back to Pune on same day.
On every toll plaza there was deduction through my fastag but on 17th October extra Rs. 165 got deducted without passing any toll.

I have crossed total 4 toll plaza in the whole journey.

1st toll plaza is Hiwargaon Pavasa crossed at 7.43am and deducted amount Rs.75

2nd toll plaza is Nashik Sinnar crossed at 8.32am and deducted amount Rs. 25

On return journey same day

1st toll plaza is Nashik Sinnar crossed at 6.51pm and deducted amount Rs.15

2nd toll plaza is Hiwargaon Pavasa crossed at 7.49pm and deducted amount Rs.40

My fastag details are as follows:

Customer Id:[protected]
Mobile No. : [protected]
Vehicle : Maruti Suzuki Baleno

I have attached images of extra amount deducted massage and toll plaza crossed deduction message.

Kindly request you to look into this matter of deducting extra Rs.165 from my HDFC BANK FASTAG

Dear sir,

Kindly re issue the credit card, which is showing chip error every time while using. And i have tried applying online but couldn't able to fine the proper website.

Thank you

Regards:
Shivakuma s h
Mail id: s. [protected]@gmail.com
[protected]... —

Hi
My self narendra today i got call from one of hdfc bank credit card recovery agents call in my number and he ask me that i want to talk your brother rakesh i said regarding what matter, than he told that some amount is pending 37k around of your brothers hdfc credit card. I said than what should i do if he is not picking your calls than why are you disturbing me for all these things. He is very rude on call and ask me you will be resonsable for all these things and you will pay this amount. Why should i pay. Who authorised to him to talk like that with family members even my brother intermedeately paying his bill with minimum amount. If he will not paying than collect all your dues in legal way instead of harassing family members who are unaware about these things. I have also multiple banks credit card but never got such call from recovery agents. Even i have also hdfc credit card holder. Hdfc recovery agent are talking like underworld don. Who authorized him that they are torturing me against of my brothers pending bills.
This is very dissoppiting that we are facing behaviour like that from big reputated bank like hdfc. This is not the legal way. Please take the action against the guy who is talking like that and my brother also trying to pay all your dues asap take some time to him instead of torturing family members. And be sure i don't tolerate such type of calls in feature from hdfc agents. Please take necessary action against him. If due to this any of my family members get harm who will be resposable. If i will got such type of any call in feature i will take legal action against this

Please find the details of the contact number which i have received call regarding the same.
[protected]

Reagrds
Narendra singh
[protected]@gmail.com

In my credit card due balance shows 1399 amount shown as One Assist Mfee so please i dont want to continue in this service and membership. Major thing
with out my concern the amount was deducted 1399 amount from my credit card so please refund me.
card Details:
credit card ending number 4999
mobile number [protected]
One Assist Relationship number: Fiel29

Dear sir,
Whenever i try to create a new beneficiary for funds transfer via the netbanking in the hdfc retail website.
I am told that an otp will be sent to my registered mobile number.
I never receive the otp though. I've been trying for the last 2 months and the result is the same.
I'm unable to create new beneficiaries due to this.
Highly inconvenient and wastes a lot of my time filling up the new beneficiary details and then finally unable to complete the process because of not receiving the otp.

HDFC bank is deducting Rs. 600 every month for keeping minimum balance in my account.

Even though RBI suggested not to penalize for non maintenance, why these banks keep on deducting money from accounts.

I request you to please take action against this bank.

https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=9343&Mode=0

https://www.rbi.org.in/scripts/NotificationUser.aspx?Id=1022&Mode=0...

Hi team

Name: Nilesh Salunkhe
bank: HDFC bank fc road Pune, maharashtra
Ifsc code: HDFC0000103
Branch: PUNE - FERGUSSON COLLEGE ROAD
date of incident: 6th and 7th oct 2018
customer Id bank:[protected]
HDFC Customer despute complaint no: MUMP[protected]
Amount has been deducted: 78000

Incident happened with me in last week from my hdfc account total 78000 has been debited against Flipkart transactions which was I never done. those transactions done on 6th and 7 th Oct 2018 and i got to know when i logged in mobile app of bank then strait way i went to the bank and they given me some customer dispute form. I have filled and submitted same. After that I have filled complaint in Cyber crime(not FIR). also called flipkart and told all transaction details to cancel it. after 1 day I have received some amout its around 28k by flipkart. flipkart sent me 1 mail which states that whatever transaction were pending those only they cancelled so they given refund. but orders which were delivered already those they cant refund they will give that info to police.
on date 16 Oct 2018 After flipkart mail received me, I again went to cyber crime they checked that flipkart didn't replied yet which mail they already sent on 8th Oct to flipkart regarding fraud transactions on my account.
When I am going bank there employee saying that our team will contact you nothing in our hand.
when i am calling hdfc pnone bankers they are saying our team is investigating the issue.
In my case i didn't share any pin otp to anybody. I have opened account in month of April 2018 so that debit card has chip so its too secure.

So my quetion is will I get my money back which is remaining 50k? Cyber crime officer is saying that bank has to give your money if you haven't share any otp or pin.

waiting for you reply/guidance to proceed. Thanks in advance.