HDFC Bank Complaints & Reviews

I'm using hdfc credit card. I got a message that an amount of 1399/- was debited from my credit card without my permission on 17oct 2018.

Kindly cancel this plan and request you to refund the amount of rs 1399/-. Please deactivate one assist membership & refund me all the deducted amount. This is unacceptable that you deduct amount on name of one assist mfee without customer's info. If it will happens again then i will cancel my credit card.
Kindly refund in my credit card account.

Credit card *9915

Balakumar
Mob: [protected]

I have a hdfc bank dinner card as on 02/2016. My card number is [protected] so my service with hdfc bank is running very good but last april 2018 my mobile phone is lost so i am not received message from hdfc bank and no physical hard copy to my communication address. If my payment was due so hdfc customer care calling me and i deposit immediately my payment but i saw my statement last week hdfc bank credit card department me late fees charges rs. 2550/ yet.in against which amt is nominal for me only rs. 2400/-. I am very disappointment because of i regular depositor of my bills. Service is very worthless for me.
Now i want to reverse my late fees charges whichever you impose me i am giving details my transactions"-

Dated - 02/05/2018 amt - 2365/- credited by myside
Dated 11/05/2015 amt - 500/- debited to late fees
Dated 21/05/2018 amt - 6000/- credited by myside
Dated 10/06/2018 amt - 750/- debited to late fees
Dated 19/06/2018 amt - 4600/- credited by myside
Dated 11/07/2018 amt - 500/- debited late fees
Dated 10/08/2018 amt - 400/- debited late fees
Dated 10/09/2018 amt - 400/- debited late fees
Dated 13/09/2018 amt - 2430/- credited by side immediately after your customer care called me
Dated 11/10/2018 amt - 400 debited late fees charges

I can't understand that i paid regular my amt so how it is possible, charges impose to me.
Please remove my charges whichever wrongly imposed to me.
My contact number is - [protected]
My card number - [protected]

Dear sir,

I have applied loan application my file no[protected] on dated 04 aug 2018. I have submitted all my documents and company documents which are required by hdfc loan team but after 68 days my file is reject.
No one reply why my file reject please reply and return my full processing fees amt.
And reply me who will bear interest charges of builder because of delay.

Thanks

Anil yadav

[protected]

Dear sir/mam
My account is on hold since i was not able to pay minimum amount of credit card and still my car emi has not been deducted.
Even if have tried to get in touch with customer care and i haven't got satisfactory reply.
Please advise shall i pay my minimum amount so that my account will be unhold since i will not able to pay immediately full amount. If yes please advise on mode if i will transfer in my account it will be adjusted in negative.

Due to which i am not able to pay personal loan and car emi.
And to inform you i have been not using this card and card has not been delivered to my address as well it's with bank.
Please advise to unhold account on immediate basis.
I have never expected this kind of service with hdfc bank from which bank i have personal loan /car loan/cc from last almost for 4 yesrs due to some personal issues i was not able to pay minimum amount also.
Looking for your support.
Regards
Kumar chetan
91-[protected]

Made purchase using payzapp transaction failed n they said money refund initiated will be credited in 5 working days but didnt received, so i contacted them they said to contact bank and then i also contacted bank there r saying
Problem is not on there side n payzapp saying prb is on bank side simply blaming each other, my money got stuck between, i made purchase using payzapp so there r responsible, plz slove my prb,

I have been constantly getting calls by a collection agent of yours for a credit card i have been using for years. Extremely rude and abusive, i have told him clearly its a holiday today and to call me tomorrow, however, he calls persistently and talks with a demeanor, i believe not fitting your company.

He says his name is tarun, the nos im getting the calls from are:
[protected]
[protected]
66710505
48175700
66710404
71263630
66710606
33685830
And many more
Late payment or not, this is not the way your organization can allow employees to talk to customers
I would appreciate a prompt reply, and what action has been taken against the said employee. If i do not get a satisfactory answer shortly, i would take legal recourse via police and customer courts available to me

Ishaan gupta
[protected]

I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 8354 without my concern on date: 16/10/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number : 2932856
Plan name : enhanced wa privilege single plan
Name : masoom akhtar
Mobile no. : [protected]

Hi my name is anil jadhav and i am of the salary account holder of hdfc bank (Account no.- [protected]). I am writing against hdfc bank, of auto deduction of my amount of rupees rs.5299.30/- which is in august 2018 + 32820/- which is on september 2018+ 115/- which on october 2018.

It was a successful transaction. But, i was shocked seeing the statement, as it showed me a sum of rs. 38234.30 inr was deducted from hdfc bank.

Now, this was not expected from such a reputed bank. So, i request hdfc bank to kindly refund the amount as this is a simple case of cheating from hdfc bank.

I have already raised the complaint in customer care and fir copy. I want the case to be solved asap as my complete salary has been blocked by hdfc bank. Please don't let me loose my hope in your bank.

Kindly, assist me further in this regard.

This is in regards to the mail i am sending. So, far i have not received any reply from you guys despite, of a auto generated email to hdfc bank, that my case has been escalated. You guys have blocked my complete salary and it is a clear case of fraud. I would request you guys to give me a solution for this asap or i will sure you guys in consumer court for fraud transaction and mental harassment. I wish to get a solution for the same maximum by 24 hrs or you have to face the consequences...

Many emails & called but they are not yet refund my debited money

If you can please provide feedback on this issue it would be great. I have cancelled this order and from the flipkart end it says that refund is completed but today the emi was automatically deducted.
Please resolve the issue. The return id is[protected].
Flipkart communicated me that the refund was processed on 21st of september and should had been credited till 2nd of october. But on 5th of october thr emi got deducted. The bank txn id is[protected]
Want the asap

Hi,
I have been using credit card since september 2017. I was lured to take credit card by offering me lifetime free membership. I asked them thoroughly that is there any hidden term and condition for which i will be charged. They cleary denied that i will never be charged for my membership. This month i saw in my credit card statement a transaction of 500 rupees in addition to rs.90 igst for membership renewal fees. Since the words from my bank are now broken, i feel the strong urge to make them correct this as per the offer they gave me. I request bank to turnoff this transaction and not charge me for the membership fees.
Kindly look into it and resolve the issue.

Regards,
Rahul khadilkar

I have forgotten my credit card pin. Plz help me in regeneration of pin as early as possible. Actually i didnot use my credit card till now from august 2018. Now i wanted to use but i dont have pin. I tried all methods.. Like atm.. Calling customer care number.. Etc all these r asking the old pin.. Which i dont have. So i humbly request u to help me in regeneration of pin number.

My hdfc sl classicAssure Insurance policy no.[protected] is lapsed due to only one premium paid on 13th Feb 2013.Now I received call today to pay two premiums on the name of PNB metlife to get Rs.161988 refund.My premium amount was Rs. 20479. Can hdfc make refund? Hdfc executive call me by her mobile.Is this real or fraud? What happens next when policy lapsed & how can it renew?

Dear concern,

I applied for hdfc credit card 4 months ago and the agent assured me this card will be life time free after 3 mobile recharge of rs 100 and i paid 100 for next 3 months to make it life time free.

But in the next month bank send me a bill of 1070 as annual charge.

And then i make a complaint of it several time but every time bank denied for reversal of annual charge.

Now the bank forcing me to pay another rs 1070 without any uses.

My complaint reference number are: [protected] and [protected].

Concern 1: why bank agent making fool customer if bank not provide life time free card and who is responsible for that either bank or customer.

Concern 2: i want to block that card completely because i did not use this card till now but bank denied.

Please help me.

Regards
Umesh kumar
[protected]

Hi,

It is so pathetic today, i have received message from AX- HDFCBK stating my Mandate Reference number (XYZ) issued to Oasis with value of Rs.10000 and frequency is received today for processing, if any issue contact Branch,

BUT WHILE I CALLLED TO CUSTOMER CARE THEY ARE NOT EVEN AWARE WHAT IT IS ?? WHAT IS CUSTOMER CARE THEN ? WHOM TO CONTACT THEN IN CASE OF EMERGENCY ??

Today i received a message from hdfc "dear customer mandate reference no: hdfc[protected] issued to indianclrcorpltd with value rs. 100000.00 and frequency is received today for processing.in case of any issue please get in touch with your branch."
I didn't given any mandate to anyone or did any such of transaction. Please help
Regards
Prasenjit chakraborty
A/c no : [protected]...

Dear sir,
Here with i informing you that, on 18 10.18 5. 3.15pm the call from [protected] unknown is saying he is taking from HDFC bank and telling your account is in salary based account like that. Also in furture any need call to this number he saying . My question is who is he and how does he knows my mobile number, how do HDFC bank gives my number to call me with unknown person. kindly note it and take neccessary action. How do i know he is realy taking from hdfc bank.

thanks and regards
c.s.mallikaarjun
customer id: 46616176, tandur branch [protected]

Cancellation of One Assist Membership
I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 4311 without my concern on date:18.10.2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-

OneAssist Relationship
Name :- Ramsingh
Mobile No. :- [protected]
Credit Card Number Ending :- 4311

Mentely harrassed by hdfc and left no choice...

My loan number is[protected]. I did the biggest mistake of life that i dreamed buying own house. My life was good and happy than suddenly i dreamed buying own house. I selected the property, paid the booking amount and everything was going perfect i was very happy but suddenly someone from builder suggested me to took a loan from hdfc. He gave me the contact number of hdfc sales executive. Sales executive contacted me to completed the paper work and offered me an interest rate 8.55 % with 85% finance and 3 lac renovation loan after the home loan.

My requirement was very cleared and hdfc sales team committed to complete the same without any issue which is recorded on call thats why i applied home loan and decided to buy a property. There were manythings happened before the disbursement of loan which cannot be described and will come out in the investigation after my death. At the time of disbursement they increased the interest rate from 8.55 % to 8.85% and 15 days after disbursement i received an email that they increased.10% interest rate again. I was committed to get fixed interest rate for first 2 year.

I made the second bigest mistake i choosed hdfc. Hdfc home loan team pushed me in depression. Its been 3 months they mentely harrassed me in the name of home loan. I was being rolled out between hdfc sales and munirka team. Hdfc sales team committed to give me renovation so i applied for the same. They took rs. 4000 as file charge for renovation loan and completed the documentation. Its been more than one month now, i applied for 6 lac. My requirement was very cleared from the begining when i took first home loan that i need renovation load as per requirement. Sales team checked my eligibility it was fine. After one month and taking file charges from me they refused to give me any loan as i was not eleigible after taking 85% on my first loan. No one informed me in begining seems the hdfc is making money in name of file charges. Their is no policy for customers and such company cheating with customers.

No i am in depression and i have no money right now. I already invested all my money. Hdfc left me in the middle and left no choice except sucide. Hdfc forced me to do something wrong with my life hdfc left no choice for me

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 1645 without my concern on date:17/10/2018 i am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 5529145
Name :- saptarshi kar
Mobile no. :- [protected]
Credit card number ending :- 1645

I want to make complaint against mr. Gadekar!! Preferred rm jalgaon _0180 emp code : j2973
M.[protected][protected]!!
He is pressurize us for net banking preferred customer, we already told him so many times that we are not interested but by doing so many calls & mails he harass us, we blocked hdfc land line number also but now he is sending mail i sent him reply as "pl. Do not pressurize us by making so many calls & mails we are not interested in your preferred banking programme, pl. Do not call us or mail us i am sending this copy to your top authority also. If you still harass we will have no option but quit."