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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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P
P Kannan
from Chennai, Tamil Nadu
Oct 17, 2018
Resolved
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Address: Chennai, Tamil Nadu, 600 127

Hdfc bank create lot issue to me, providing my personal details in the open space. I have received one phone call stating that, they are calling from hdfc bank and offering free credit card.

In the phone itself, i have refused to accept the offer.in spite of that you have sent credit card my residence. And also i not accepted courier and return back to hdfc bank.

If this continues, i will take necessary action against you through consumer forum.

Details of courier – blue dart – awb # [protected]

My registered mobile number[protected].

In this regard any further clarification please be contact me.
Nov 23, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 20, 2018
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience. Please share the last four digits of your credit card number, registered mobile number, and e-mail id, to enable us to resolve the issue. You may send the details to: [protected]@hdfcbank.com Thank you.

-Manoj
HDFC Bank Customer Assistance
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    S
    Sreevkanth
    from Dharmapuri, Tamil Nadu
    Oct 17, 2018
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    Address: Chennai, Tamil Nadu, 600062

    I ordered hdfc fastag aprox 1.5 months before, my reference number: hfr077631. I still have not received the tag but received messages stating my account is active etc… on following up many times, got the tracking number to realize that the tag has been sent back due to incomplete address. Address shared by me is the same as mentioned in my aadhar. The concern is that why is that service provider is not aware of this, the service in the call center is pathetic. I would suggest that anyone planning to get fastag to have it procured directly from the toll and not waste time with hdfc. I am not really sure as to when my tag would be dispatched again…
    Dear Customer,

    We like to confirm that the TAG is returned due to incomplete address, request you to confirm your correct address on [protected]@hdfcbank.com in order to assist you further. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

    -Anay
    HDFC Bank Customer Assistance
    Hi Anay,

    As mentioned, my address provided is the same as my official address provided through Aadhar. I did email the Aadhar again to fastag.[protected]@insolutionsglobal.com.

    In your reply, I do not find the TTU number.

    - Sreekanth
    HDFC Classic customer
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      N
      navpreet01
      from Pune, Maharashtra
      Oct 17, 2018
      Resolved
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      Resolved

      hdfc smart buy refund services sucks!!

      Address: Pune, Maharashtra, 411057
      Website: offers.smartbuy.hdfcbank.com

      Hi. I tried booking a flight from blr-pnq using hdfc smartbuy portal via yatra. The transaction got failed and amount got debited from my hdfc bank account. I spoke to yatra customer care executive thereafter and they confirmed that the amount has been refunded to the hdfc smartbuy account. However, hdfc smartbuy has not yet refunded the amount to my hdfc bank account. This is pathetic. This was the last time i used hdfcsmartbuy services...
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      Ingrid Cardoz
      from Pune, Maharashtra
      Oct 17, 2018
      Resolved
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      Resolved

      Address: Pune, Maharashtra, 411014

      Hi team,
      I had applied for a personal loan from hdfc bank viman nagar branch, for which i was asked o open a saving bank account.
      I got the money disbursed in my hdfc account but unable to use the money as the saving account is still not activated,
      Spoke to the branch manager who said they have mailed the zonal office but no reply from the zonal office as yet,
      It has been more then 2 weeks i am unable to use the money.
      Please help me how can i get the money out and use it from my hdfc account.
      Thank you
      Nov 19, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 18, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      We note that your account is activated on 28.09.18. In case you are referring to any other account, please write to [protected]@hdfcbank.com mentioning the cust id/account number received and complete branch address (from below URL) where the account is to be opened, to enable us to check. https://goo.gl/ayTy9f

      -Anay
      HDFC Bank Customer Assistance
      How early will this issue be resolved, no1 from the Viman Nagar Branch is answering my call, the Branch Manager promised to call me today and give a resolving but he is not picking my call.
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        K
        kaushiq
        from Mumbai, Maharashtra
        Oct 17, 2018
        Resolved
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        Address: 425001

        Sir,
        My savings a/c no [protected] and pers loan acct no is 24743663..
        Recently i closed my loan acct after paying all arrears of penelties and other charges, and recd screenshot showing closure of loan acct, but as soon as i started operating my s/a and transfered rs 1000, my home branch at jalgaon debited rs 1000 as emi return charges.
        Upon producing documents regarding closing of pers. Loan acct my home branch manager is refusing to revert the amt... Plz do the needful... Kaushik shah[protected]
        +1 photos
        Nov 20, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 18, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        We would like to state that the EMIs were returned due to reason 'Insufficient Funds', hence bounce/return charges were levied. We request you to write to [protected]@hdfcbank.com from the registered email ID, in case of any clarification.

        -Anay
        HDFC Bank Customer Assistance
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          W
          wajidali
          from Shahdara, Delhi
          Oct 17, 2018
          Resolved
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          Resolved

          Address: New Delhi, Delhi, 110094

          Dear team,

          I wish to bring to your attention that i am not happy with your service.
          I am wajid ali and my complaint no. "[protected]" that you give false promise every 3 day over phone conversation.

          My account details are : -
          Name: wajid ali
          Complaint no. : [protected]
          A/c no. : 19131xxxx27031
          Credit card no : old card no. (545964xxxxxx3589) new card no. (5459-64xx-xxxx-0189)

          I clearly mentioned you, i want to close my loan. As suggested by your phone officer i was pay rs. 239, 246.62 for close my loan.

          Transaction id for this is "ib billpay dr-hdfcpe-545964xxxxxx3589".

          Please review given points where i stuck by you : -
          1. I pay full amount for close loan process why auto deduct money from my account again?
          2. Please refund my deduct amount.

          You guys waste my time at daily basis. You were promise that you resolve my problem cumming 3 days but till date "there is no solution of my problem".

          I follow you from 25 sep 2018.

          I request you to look in the matter as early as possible and return and refund the money to me or provide solution early as possible.

          Yours sincerely,
          Wajid ali
          [protected]
          [protected]@gmail.com
          Nov 23, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 20, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

          -Manoj
          HDFC Bank Customer Assistance.
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            H
            Hurdanand Deep
            from Indore, Madhya Pradesh
            Oct 17, 2018
            Resolved
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            Resolved

            Address: Raipur, Chhattisgarh, 492004

            Dear sir

            I am hurdanand deep (Cm 175945) worked your concern as a sales officer (Sustainable livelihood) tqm form 28 oct 2016 to 1may 2018. As i resigned on 25 may 2009 still i won’t get that relieving letter and also pf settlement.. So kindly issue me the pf settlement as early as possible.

            Employee code (175945)
            Employee name : hurdanand deep
            Designation : sales officer (Sustainable livelihood) tqm
            Location : raipur (C. G)
            Nov 17, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 17, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

            -Manoj
            HDFC Bank Customer Assistance
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              S
              sangeeta chhabra
              from Patiala, Punjab
              Oct 17, 2018
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              Address: Muktsar, Punjab, 152026

              Two month back i get renewed auto insurance. N this month it got damaged and get repaired. I paid first and survayor said we ll credit ur a/c. But they havnt credit my a/c yet

              Ins.co. Hdfc gic ltd.
              C. Note [protected]-000
              Survayor name. Amandeeo sapolia
              Survey date[protected]
              Vin. No. D9036623
              Eng. No. E038820
              Claim no. C[protected]
              HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                N
                Nikhlesh004
                from Gurgaon, Haryana
                Oct 16, 2018
                Resolved
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                Resolved

                Address: 342010

                I purchased iphone 7 from amazon.com on 17 july 2018, which offers as
                "above inr 50, 000 – instant discount per card inr 1, 750 + cashback as 10% of order value, less inr 1, 750. Maximum total savings per card inr 10, 000"

                I am get 1750 instant discount but not receive any other cash back as you mention in amazon website

                As amazon statement

                The applicable cash back under this offer will be credited to the eligible customer’s bank account linked with hdfc bank debit card or credit card latest by september 17, 2018.
                +1 photos
                Nov 17, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 17, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share your complete concern, card no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                -Anay
                HDFC Bank Customer Assistance
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                  M
                  madhu srinivas
                  from Bengaluru, Karnataka
                  Oct 16, 2018
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                  Address: 560075

                  My cust id in HDFC bank is 20976165 . At 6:31pm today i called HDFC bank customer service number[protected] regarding a query on a cheque debit from my account . Based on IVR i reached the respective number, after waiting for 12min in the line, it got connected to a customer service executive, wherein she stated that the query does not pertain to her and so she will forward the call, but the line got disconnected . Again immediately i called[protected], again waiting in line for almost 10min, the line got connected to another customer service executive, i told him the concern, who again stated he will route the call to other unit and again the line was disconnected . Is this the facility provided by customer service team after waiting in the lines for almost 20min ? My contact number is[protected]
                  HDFC Bank customer support has been notified about the posted complaint.
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                    R
                    Revathis89
                    from Mumbai, Maharashtra
                    Oct 16, 2018
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                    I had purchased a dell laptop using hdfc credit card (with 6 months EMI Option) cashback offer on 01/07/2018.The offer stated that within 90 days, 10% cashback will be credited into the credit card. but it's already 100 days yet i have not received the cashback and hdfc helpline are not providing sufficient details. Please do the needful.

                    Loan number against credit card: 37149813
                    HDFC Bank customer support has been notified about the posted complaint.
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                      P
                      padmanabang
                      from Bengaluru, Karnataka
                      Oct 16, 2018
                      Resolved
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                      Resolved

                      Address: 603103
                      Website: HDFC Bank

                      I have did a wrong transaction on 15/10/2018 from my hdfc salary account no ([protected]) to another account through online transaction which is a upi transaction. This was done wrongly and this amount was sent for emergency hospitalization and this happens unknowingly. The amount credited to wrong account was rs-10, 050. Kindly please do the needful and please revert back the amount of rs-10, 050 as soon as possible.
                      Note: i have filed a compliant regarding the wrong transaction at siruseri branch, chennai.

                      Compliant number[protected]
                      Nov 19, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 17, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                      -Bejoy
                      HDFC Bank Customer Assistance.
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                        S
                        Shivangi Asheesh Srivastava
                        from Meerut, Uttar Pradesh
                        Oct 16, 2018
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi, 110059
                        Website: [email protected]

                        I have purchase a lengha from deep mala saree of rs 3285 but the sale was cancelled due to some problem but i did not get my amount till now it has been 10 days kindly look into this. And please find the attach bill. I am waiting my amount from the last 10 days what should i do kindly look and help me please. Please refund it soon. Kindly help.

                        I have purchase a lengha from deep mala saree of rs 3285 but the sale was cancelled due to some problem but i did not get my amount till now it has been 10 days kindly look into this. And please find the attach bill. I am waiting my amount from the last 10 days what should i do kindly look and help me please. Please refund it soon. Kindly help.
                        I have purchase a lengha from deep mala saree of rs 3285 but the sale was cancelled due to some problem but i did not get my amount till now it has been 10 days kindly look into this. And please find the attach bill. I am waiting my amount from the last 10 days what should i do kindly look and help me please. Please refund it soon. Kindly help.

                        I have purchase a lengha from deep mala saree of rs 3285 but the sale was cancelled due to some problem but i did not get my amount till now it has been 10 days kindly look into this. And please find the attach bill. I am waiting my amount from the last 10 days what should i do kindly look and help me please. Please refund it soon. Kindly help.
                        I have purchase a lengha from deep mala saree of rs 3285 but the sale was cancelled due to some problem but i did not get my amount till now it has been 10 days kindly look into this. And please find the attach bill. I am waiting my amount from the last 10 days what should i do kindly look and help me please. Please refund it soon. Kindly help.

                        I have purchase a lengha from deep mala saree of rs 3285 but the sale was cancelled due to some problem but i did not get my amount till now it has been 10 days kindly look into this. And please find the attach bill. I am waiting my amount from the last 10 days what should i do kindly look and help me please. Please refund it soon. Kindly help.
                        I have purchase a lengha from deep mala saree of rs 3285 but the sale was cancelled due to some problem but i did not get my amount till now it has been 10 days kindly look into this. And please find the attach bill. I am waiting my amount from the last 10 days what should i do kindly look and help me please. Please refund it soon. Kindly help.
                        +2 photos
                        Nov 18, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 17, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Let us look into it for you. Please share your Account No./Cust ID, the transaction details with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                        -Manoj
                        HDFC Bank Customer Assistance
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                          D
                          Deepak Peety
                          from Mumbai, Maharashtra
                          Oct 16, 2018
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                          I had purchased bumper to bumper insurance from HDFC Ergo General insurance; stay in Chennai (TN)

                          My vehicle had met with an accident on 28th Sept, while returning from Office. I was waiting at the Tarapore towers signal (Mount Road) to turn green for taking a right/U-turn into Dams road when a motorist (two - wheeler, Activa) hit my car near the left front side fender and bumper, and escaped.

                          The impact was so strong that the fender got damaged and the left side of the bumper had also got dislodged from its position. That being a long weekend, i had deposited my vehicle with Kun Hyundai (Anna Salai) and there was a claim lodged with HDFC Ergo on 03rd Oct'18.

                          There was a surveyor assigned the same day (Naveen), he called me later in the evening and informed that only Fender replacement was approved since there's an existing damage on the right side of the bumper. I did not agree with this evaluation since the existing damage in question, was a very tiny hole near the right side fog lamp. Since i did not agree, i was assured that he will check and come back; however i did not get any message or call from Naveen further.

                          On that Saturday, 06th Oct i visited their office in Guindy Industrial estate however the security told me that being a Saturday its a holiday and to come on Monday, in the meanwhile i should reach out to Customer Service. So i called up their helpline number and was referred to Mrs. Subbulakshmi. She heard my concern and advised me to get in touch with Mr. Selvaraj (i was told that he's Claims Manager - Tamil Nadu).

                          I spoke to Selvaraj on Monday, 08th Oct and again briefed on the incident and claim details. He again mentioned on the existing damage and i had clarified - that the existing damage in question was a small hole on the right side of the bumper (near fog lamp), and it wasn't a significant damage that

                          • affected the usability of the vehicle, nor
                          • would have made business sense for HDFC ERGO to order replacement for such a small damage
                          He then assured that will go for a review again and then come back on the eligible/approved amount. Few days later, Service workshop representative had called me to check if he can start the work and during the conversation also informed that Selvaraj had approved only 50% of the painting charges, i'd have to bear rest of the expenses - bumper replacement charges, 50% of the painting cost. i did not give him the go ahead to start since this was not in consistent to my discussion with Selvaraj. i told him to connect with Selvaraj and get this clarified. In the meanwhile, i had to travel on work related assignment so could not take status or discuss further.

                          On returning (13th Oct), i contacted Service workshop to check the vehicle status. To my horror, representative informed that the work is still pending since HDFC Ergo had approved only for repair work to fix the bumper whereas the bumper had to be replaced.

                          On 14th Oct, i again called Selvaraj and told that there's some communication gap because the message he conveyed to me earlier was not in consistent with the confirmation from Service workshop. Upon requesting, Selvaraj arranged for a conference with the Service workshop; during the call, Service workshop representative mentioned that HDFC Ergo team had been insisting on repairing the bumper though he had clarified that it was beyond repair and had to be replaced. Additionally, i'll be reimbursed only upto 50% of the painting cost.

                          Sir, i again wish to remind the team that the policy i'd subscribed was 'Bumper to Bumper Insurance'. During Policy registration/Sales, i was assured full replacement without any limits (unlike comprehensive policy), then why is there a sub limit on expenses being forced upon now.

                          Secondly, Claims being raised were in good faith - both my actions, the claim i have raised now considering the damages and the claim i did not make earlier considering the insignificant (damage).

                          i had faced such hardship even during my previous claim; i had budged earlier considering the impact on my work and personal finances (due to unavailability of personal vehicle).

                          I am expecting the company to honor the full claim under this incident - bumper replacement and painting charges.
                          HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                            M
                            meerashanbhag
                            from Hyderabad, Telangana
                            Oct 16, 2018
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                            Address: 560076

                            This bank hires goons to recover if someone has missed a Personal loan payment. I agree its not totally right to miss a payment but if its a life and death situation for someone and they are unable to pay it on time the goons hired by HDFC will not mind pushing the door and entering inside and sitting at the door till the payment is made. I am not taking about the NPA scenario here, its just 1 missing payment and I was going to pay it in the very month. As I changed company my pay was supposed to be settled after full and final settlement. I was supposed to call cops from local area police station to get rid of this goon.
                            I don't think any other bank will do this, My parents are bankers as well, I did not wanted to borrow from anyone and was willing to handle it myself.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              A
                              Amardip Palimkar
                              from Pune, Maharashtra
                              Oct 16, 2018
                              Resolved
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                              Resolved

                              Address: Nagpur, Maharashtra

                              Dear sir,
                              I have oped demat account at dated 23/07/2018 by the help of hdfc agent mr. Vikas pawer (Mob no. [protected] at nagpur).
                              At the time of opening account he told me that 1, 9999/-plan having 6 month free trading no brokerage and not any other charges like i don't have to pay single rupee for 6 month; but still from last 2 month demat depository charges are deducted from my account.
                              Now i want to close my demat account but no one have the proper information how to close the demat account.
                              And last how will i get me deducted amount.

                              Thanks & regards
                              [protected]
                              Nov 17, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 17, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We would like to inform you that the charges are levied as per the schedule of fees and charges. The regulatory guidelines stipulate that Demat accounts can be closed only on receipt of valid closure requests received from the customer. Hence, we request you to please submit the closure form to any of our branches offering depository services. The form has to be duly signed by all the account holders. The form has to be submitted to the branch in person (at least one of the account holders) in case of transfer/closure/waiver request. To process the same, we request you to submit any one self-attested copy of valid proof of identity which is mandatory for all the holder(s) viz PAN card, passport, Voter ID card, Driving license etc. There are no closure charges involved if the closure constitutes the transfer of securities to another Demat account having an identical name(s), identical PAN and order. Also, Kindly note that, Demat account held in sole name with nil holdings and no outstanding Demat charges can be closed based on email instruction from your registered email id to [protected]@hdfcbank.com along with your 8 digit Demat account number (can be viewed under HDFC Bank Net Banking>>>Demat Tab) and DP ID Please find the soft copy of the Demat closure request form below: https://bit.ly/2KqWg6s For the complete address and contact details of our Demat service providing Branches, Please visit the following URL https://bit.ly/2JulGj0 Please write to [protected]@hdfcbank.com in case of any further clarification or assistance. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                              -Bejoy
                              HDFC Bank Customer Assistance.
                              Hi,
                              I have recharged for Rs.110 in hdfc mobile recharge through application. Recharge status is failed but amount deducted from my account.Kindly look into that and repay the amount.I have attached a Screenshot for your reference.

                              Thanks and regards,
                              Meena

                              hdfc demat depository charges - Comment #3242253 - Image #0
                              My credit card delivary is scheduled today but it showed that I was not available can I go directly and take my courier
                              Please Cancel my oneassistant service refund my amount help me sir how to cancelation this service please tel me sir b.
                              Kishore Kakarla's reply, Oct 8, 2018
                              Please Cancel my oneassistant service refund my amount
                              Kishore Kakarla's reply, Oct 8, 2018
                              Not interested
                              Very good service by hdfc
                              I have applied twice for credit card twice
                              I am govt employee
                              I works in industrial training institute
                              But my application rejected twice
                              Please help me
                              My contract no [protected]
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                                S
                                sanjay meghani
                                from Mumbai, Maharashtra
                                Oct 16, 2018
                                Resolved
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                                Resolved

                                Address: Surendranagar, Gujarat, 363330
                                Website: Google chrome

                                My emi car due payment 649 charge
                                Only 13.67 rs total amount minus
                                But charge no any call with me

                                I am oll redy payment EMI complete and are you ATM charge no fix date any time ATM charge but my mentenenus balance low

                                HALVAD BRANCH OFFICE HDFC 363330
                                Others bank loan repayment charge normal RS not changed
                                Are you bed service providers.
                                I am sher your problem to
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                                Nov 22, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 18, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We note that the EMIs for loan were returned due to which bounce charges have been levied. We request you to maintain sufficient balance for EMI presentation. Further, Debit Card charges have been levied as per the schedule of fees and charges applicable. Please refer below URL for charges applicable on various type of Debit Cards https://bit.ly/1THKc0x. You may write to [protected]@hdfcbank.com for any further clarification or assistance.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  3
                                  349kuldeep
                                  from Jalandhar, Punjab
                                  Oct 16, 2018
                                  Resolved
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                                  Resolved

                                  Address: Fazilka, Punjab, 152116

                                  I am kuldeep kumar. i have opened an account in abohar branch.before opening account employees told me i got credit card after clearing my first salary.but now second salary got credited.and i did not got receive credit card.or any proper reply.services from hdfc bank are too poor and totaly useless.and hdfc bank not cares his customer.bank just want to open customer account.but could not give proper services to the customers.

                                  From
                                  Kuldeep Kumar
                                  ph.[protected]
                                  Nov 22, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 17, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We are sorry to hear that and regret the inconvenience caused to you. We request you to visit our bank's website: www.hdfcbank.com and click on -> Credit Cards -> Apply Now to apply for HDFC Bank credit card.

                                  -Manoj
                                  HDFC Bank Customer Assistance
                                  Oct 18, 2018
                                  Updated by 349kuldeep
                                  I have already applied a credit card and the employees from my branch send bank progress is too slow.i have already submitter all the documents.But due to poor management and system after 45 days i am still receiving fake commitments.Please give me any customer care number where i can talk to somebody or you will call me on my number [protected].

                                  Kuldeep Kumar
                                  Hello Manoj
                                  Please give any proper customer care number or way to communicate with support.
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                                    P
                                    Parth Mukherji
                                    from Mumbai, Maharashtra
                                    Oct 16, 2018
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                                    Address: 700091

                                    I have bought a Nikon D750 camera from Reliance Digital store Axis Mall Newtown Rajarhat on 5th Jul'18. Where it was mentioned the case back offer within 90 days of shopping through HDFC debit or Credit card. However post 90 days I haven't seen any movement in my bank account. Is it a fake promotion of HDFC bank???

                                    Regards,
                                    Partha Mukherjee
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                                      C
                                      chennam
                                      from Mumbai, Maharashtra
                                      Oct 16, 2018
                                      Resolved
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                                      Resolved

                                      Address: 560103

                                      Hi,

                                      I am trying to contact hdfc credit card reg billing statement,

                                      The excutive shilpa she spokes very rude and aggresive, she is not able to listen my issue, we tried custmer care and waited 20 min for connecting to hdfc excetive but she treates very bad way,

                                      We are the custemers and we are paying money and treat this way,

                                      It was very bad for us.
                                      Nov 23, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 20, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We infer that our service manager was in touch with you to personally address your queries regarding dues, payment and charges. As a service gesture, we have reversed the bank charges of Rs.1586.74 billed to your Oct'18 statement and this credit will reflect in your Nov'18 statement, however gst billed to your card account will remain payable by you. We request you to effect payment towards the total amount due within the payment due date to avoid levy of bank charges. The reference number for this interaction is [protected]

                                      -Manoj
                                      HDFC Bank Customer Assistance.
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