HDFC Bank Complaints & Reviews

On 12 oct, i have made imps transaction to my friend with full trust on hdfc bank, money is debited at that moment only but not credited to beneficiary account till date. Also, no corresspondence is made regarding the same at any level by any executive of bank. I am highly bothered about the amount as it is of high value.
Please resolve the problem as soon as possible.

Account/customer id: [protected]
Registered contact details/email id: [protected]@gmail.com

I had opened an salary account in hdfc bank, nellore, dargamitta branch, but i left my job in nellore due to personal issues, and i changed my place and went to hometown, i'm not at all operating the account since december 2017, but at present my account has negative balance of rs -7, 394.6363 as of now, please waive of the occurred non maintenance charges from my account so i can proceed to close the account,. I cannot visit the homebranch as my condition does not allow me to do so. So i can visit local branch and close my account. I clearly mentioned all these to hdfc bank via email but instead they replied me as "these charges are levied for not maintaining average monthly balance.

Please waive of the occurred non maintenance charges of rs 7, 394.63, so i can close the account

Recently 7days back, i went to the nearest branch hdfc bank bachupally branch, hyderabad, and called the hdfc official (Laxmikanth) of my home branch, they adviced the bank personnel to submit closure form and send the mail to them, and i contacted hdfc through mobile and email lot of times, but there was no use instead they marked my previous complaint as resolved.

Please look over into it,

Thanks & regards,
B. Chakri sarvani
Ac no[protected]

My client transferred INR 50000 to my account at urgent basis but it`s not credited to beneficiary account my account. When i.called customer care they told you will get it in 24 hours but it's not credited yet. My client is telling i canot do anything .they just forwarded the transaction details. Please help

I have been trying to call my hdfc saving account department and after 7failure attempts and wasting 1 hour i am writing this. It is taking me to credit card department and not the saving acc dept. And when they are trying to transfer the call to the right dept it’s dropping. This is frustrating. And they are being sarcastic and not helping. I tried to tell the issue multiple times but it seems only waste of time. They need to update their customer service experience. It’s been 10 days there was a frodulant transaction and they have done nothing to solve it.

Recently i have applied for hdfc credit card through customer executive. The very same day i have received a text message that your application is processing but the problem is that i tried to check the application status online through "https://www.hdfcbank.com/personal/credit_card/cc_track" - it shows there is no record found.
My application ref number is - 18j[protected]s3.

I have visited branch atm, at pul prehladpur, surajkundchowk new delhi, for withdrawl of 10, 000 rupees it shows processing and no money came, after that i got message of 10, 000 withdraw, time 1.20, but no money received, dated 13 oct. Atm name sharma mrket, account no [protected].

Kindly take appropriate action
Having a account in branch charmwood village hdfc bank suraj kund faridabad. Mobile no [protected]

I will make this short, basically two agents from your branch in bhikaji cama place conned my parents and took their insurance money. You might ask how? Basically my parents did whatever they told my parents to do. They hardly know a thing a 2 about dos and donts when handling such sensitive matters. When we called them and told them we would report them they said "jo karna hai karo" shamelessly. Ps my parents did such a foolish mistake and signed on a blank paper just because the agents asked them to do it. Wtf

Please help us. My parents hard earned money is stolen by these losers.

I have the phone number of one of their agents and his name (Not sure if its real) and the other agent's first name. I also have their photos.

I have all the concerned policy numbers and what not.

I am a hdfc bank credit card holder. The bank has auto debited rs. 1499/- from my credit card without my concern on date:04/10/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1499/- also i have not taken any plan from the bank

Oneassist relationship number 5483129
Name sreepriya acharya.

I have submitted the causion money rs.5000 (Which is refundable after the completion of first advantage training) in the month of may 2011 by following the order of ms. Aradhana (Hr in jaipur head office) & mr. Padmanav (Hr head of jaipur circle) in the neemuch branch of hdfc slic to ms. Aditi and that will had refunded after 45 days of joining but today is 23 feb 2013 & untill i have not received the refund what can i do?

Vivek rajora
Emp code 80849
Neemuch (M. P.)
Mob: [protected]

I had applied credit card (Application ref. No: 18i[protected]s4) before two months and got a call and verification has been done on my place by an bank agent after 2 days also i dint get the card info or status of the card, and i called customer care again customer representative said credit card application is still in progress. Till now i have called 4 to 5 times for the status, whenever i call, hdfc representative is saying still in progress and check after 2 days, i am very disappointed due to response and processing the credit card, the bad part is whenever i track the card its still in process

I don't know how they make unwanted bill in my credit card, Automatically recharge mobile auto service activate its self.
and bill generated without any concern.

And one thing there are no option to permanent close credit card in the hdfc official site.
Now i want to close my account and all services from hdfc .

Hi team,

Some one is used my hdfc credit card at (10.10.2018) and spend around 15dollers around in indian currency 4632 with gst and my complaint number:- [protected] this transaction i didn't received any opt with out my conformation some one is used and spend money. Please verify everything from your end or investigate this issue and conform me. Please don't send un usefull mails above mails types. I requesting you to please refund my money or cancel this transaction. Please send me your customer complaint mail id.

Thanks,
Ravi shankar,
+91 [protected].

Hi

I am buy a health insurance from hdfc cc they tell me read policy document and i[censored] could no need this policy you can cancel this i am read all document and i want to cancel my policy but they are no response and not cancel my policy i am very depress from hdfc c c.
I am call almost 3 time they will tell me madam (Manish gautam) is on leave i will take your complain and when madam (Manisha gautam) is coming they will call you and there is no call from madam (Manisha gautam).

Manish yadav
[protected]

My name is Jay Parekh and I have a account with hdfc Fort branch and my account no is ending with 2620, I just wanted to know the status of my account, whether its still salary or has it been converted into savings account for that I called the contact center, so the employees are just transferring the call from one dept to other and keeping me on hold for 10 to 15 min and handing up the calls, what kind of customer service is this.

First never get hdfc credit card, they loot you with several hidden charges. I did same mistake. Swipe was made for 20k on my credit card and every month part payment minimum due/more was paid but the amount never reduced in turn it increased. I paid arnd 35k still 45k showed pending you can understand my situation. I wanted to close it once and for all so applied loan to pay off so skipped 2 months payment. Now for that the credit card department started their goondaism, even after explaining situation.

With out my consent saving account was hacked, *i mind you there is no privacy here they see everything, how much money comes in goes out which ws even communicated through msg and call* once my salary was credited the amount was kept on hold from my saving account and also said they ll take it from my account with out my consent. So gone are those days where your consent is security now any executive can look in to your account and even transact. Pin signature are just for outsiders, so much for safe banking in hdfc.

Now that i have paid the credit card due using loan still the amount is not been released i am only getting promise of call back since days, my emi's have gone for toss. If any extra amount is charged for those emi i ll sue you hdfc. They even give wrong number to torture you when you say you ll call the concern department.

Take my advice stay away from these dacoits.

For hdfc if my amount is nt released by day end will take strict action.

My ref number is 18j[protected]s2
Im having salary account in hdfc only. Provided all documents. Office verification also done.
My salary also sufficent for credit card.

Please provide me clear image why its disapproved.
A candidate has to wait 40 days and visit n number of times to get disapproval.?

I was thinking that salaried person can get credit card easily at same bank.

Actually i got a call from hdfc c. C n told me to upgrade my credit card firts i deny then due insist of executive i allow him to upgrade my card. While due adress issue the upgraded card was return to bank. Now they nevr called me after that juz do text msg that ur card has been to us so call our c. C.
Y should i call i[censored] want to upgrade my card then u call me.. I m hapy with my current card. Then hdfc bank block my current caed also n now they are telling me to do courier new adress n all stuffs..
I dnt hv tht mch time to do all this stuffs simply unblok my old card thts it. I dnt wanaa upgrade my card.
I mailed it.. Call.. But yet not problem is resolved.. Even one your collgue told me that i can use my card by swiping and when actually do.. Its not working.. Wrong information provided by you.
I am requesting authority please resolve this issue asap.

I am facing problem of deduction of amount from my s/b a/c no. [protected] each month of rs 708/- from may 2018 to oct 2018. I am tring to keep my account balance more than 10000/- still there is debit of above amount.
When i asked the reason of deduction, it was informed me that minimum balance should be 25000/-. It was never informed me in advance that minimum balance should be 25000/-. I am having another s/b account in hdfc bank, but there it was told that minimum balance should be 10000/-.
I am unable to understand the requirement of your bank, kindly explain me immidiately because already i have lost rs. 3540/- of my hard earn money.

Hi,
There are 4 such deductions on my account for the 4th oct, whereas i checked my statement and i find only one withdrawal for this date of rs 100.
This is the withdrawal
Nwd-512967xxxxxx9577-cmn8020-mumbai subar (Ref[protected]
These are the charges for rs. 29.50/-
1). Nwd decchg 04-10-18 cardend[protected]mir[protected]
2). Nwd decchg 04-10-18 cardend[protected]mir[protected]
3). Nwd decchg 04-10-18 cardend[protected]mir[protected]
4). Nwd decchg 04-10-18 cardend[protected]mir[protected]
The bank is charging me a total of rs. 118/- for a withdrawal of rs.100/-

On 11th october i made a transaction of rs 250 from my hdfc bank account to my kotak mahindra bank account. But just after getting a sms from hdfc bank i came to know that transaction was declined as my kotak mahindra bank account is an nre account. Though that transaction was declined/failed but still my money has not been refunded back into my hdfc bank account. Plz solve the issue...