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HDFC Bank Complaints & Reviews

2.9
Updated: Apr 15, 2026
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HDFC Bank reviews & complaints page 855

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A
anilpatidar138
from Pune, Maharashtra
Oct 27, 2018
Resolved
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Address: Pune, Maharashtra, 412308

Hi, i am working in private company also applied credit card on same day with help of your representative.. But now showing in my credit card status card disapproval..

We wish to inform you that application for credit card will be considered in line with the bank's internal credit policy and operating/credit processes.

Email - [protected]@gmail.com

Please update me
Dec 4, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 27, 2018
HDFC Bank Customer Care's response
Dear Customer,

Please write to [protected]@hdfcbank.com with your Card application number, mode of application, date of application, complete address of branch if you applied at one, complete name and your contact details. Visit here https://goo.gl/1VtDj3 for help with branch address. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Bejoy
HDFC Bank Customer Assistance.
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    B
    B Grover
    from Gurgaon, Haryana
    Oct 27, 2018
    Resolved
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    Resolved

    I have made a jwellery purchase from tanishq, chandigarh on 28.07.18 for rs. 100, 000/- using my hdfc bank debit card, and as per then running campaign, i was supposed to get a 5 % cash back, but even after almost 3 months, the cash back is not reced.

    When i wrote to bank, the replied as follows:

    "we regret to inform that we are unable to act upon your query with the details provided, we request you to provide any of the following details that you have received with regards to the offer:

    1. Forward us the complete offer mail
    2. The complete content of the sms alert for the offer
    3. Screen shot of the offer message in order to check and assist you faster."

    As the offer was displayed at tanishq show room, i do not have any such sms.

    B. S. Grover
    Nov 27, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 27, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    Let us look into it for you. Please share your Account No., offer details with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

    -Manoj
    HDFC Bank Customer Assistance
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      P
      Priya Prajapati
      from Firozpur, Punjab
      Oct 27, 2018
      Resolved
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      Resolved

      two wheeler loan recovery harassment

      Address: Pathankot, Punjab, 145001

      I really don't understand this people i could not be my one installment and my phone is not working from last 2 week andes recovery guys called on my voice number and they said chor sala party i really couldn't understand what to do i don't find any sense that these are the professional words if someone is not paying your one is one installment you can tell them to pay fine..

      My name is ashish and i belong to pathankot...
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      V
      Vishal Lathwal
      from Delhi, Delhi
      Oct 27, 2018
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      Address: Karnal, Haryana, 132054

      Sir good mng, mera naam vishal lathwal hai. Sir maine pehle bhi 2 baar complaint ki thi ki mere creadit card se balance cut gya tha or cash nhi nikla... Maine 9 may, 2018 ko 2 baar cash nikalne ki kosis ki thi... Par cash sirf ek baar hi nikla tha... Maine 11 may ko email karke complaint b ki thi..

      Or june me mere ko 10000 rupees ka creadit bhi mil gya tha... Par ab dubara 10000 rupees jo creadit kiye the bank ne... Wapis le liye h... Sir mera disputes no. H [protected]... Or mera creadit card no - [protected] hai... Please sir mera balance dubara creadit kr dijiye... Sir [protected] - new complaint no - hdfc priority complaint number hai... Or old complaint no ([protected]) ye hai... Thankyou
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        Suganyasugan Mani
        from Nagercoil, Tamil Nadu
        Oct 26, 2018
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        Website: Oneassist

        I requested for cancellation of plan but they are not cancelling the service instead they are convincing me to continue the service, forcing me to accept the plan, i don't know what to do, amount is debited from my credit card, i have to pay money for credit card but i am not interested to pay money. Its really a compulsion for me. Its a single plan. Each day i called them to cancel the service but they keep on explaining the service provided by them and finally making me to accept what they say and i am helpless to talk about such thing. Kindly provide solution and help me by cancelling and refund the amount taken from me.
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Customer,

        Apologies for the inconvenience caused. Request you to share your registered mobile number and membership ID details on [protected]@oneassist.in or inbox us on Facebook or Twitter. So that, we may assist you in your case.

        Regards,

        Devendra,

        OneAssist, Social Media Team.
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          S
          Saravanakumar Pichumani
          from Dindigul, Tamil Nadu
          Oct 26, 2018
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          Address: Salem, Tamil Nadu, 636016

          I have purchased a sony tv on jan 2018 and they told about cash back offer of rs.3000 after 90 days but even after oct 2018, i never received my cash back offer in my account when contacted no proper response from the assistant sales manager mr.mohanraj on new fairlands branch salem. he says that ho dont know anything and he said what hdfc is said to me.. now i dont know. what a responsibe reply from a sales manager from a branch. what does all these branch manager is doing?? i dont know and most of the other customers received the cash back offer but i didnt. they are cheating...
          HDFC Bank customer support has been notified about the posted complaint.
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            R
            ROHIT KHARAT
            from Mumbai, Maharashtra
            Oct 26, 2018
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            Address: 440026
            Website: www.hdfc.com

            I brought for iPhone from flipcart then my mood changed I cancelled the order. Flipcard retured the same amount from which I purchased the iPhone but from HDFC there is amount is duducted 74559.16 which not this amount of iPhone.
            This showing like in statement.

            17/10/2018 MER EMI, LOAN PRECL,[protected] 74559.16 Dr

            I don't know which amount is this and I called customer care, they are saying that this amount was deducted from merchant side from closing EMI this is totally bullest because I did not Buy the phone still there change for closing loan. I per discussion with flipcart they returned whole amount.

            Please returned this amount else I will not pay any amount and closed my salary account and transfer accounts to some other bank.
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              sai1059
              Oct 26, 2018
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              Address: Bangalore, Karnataka, 560240047
              Website: netbanking.hdfcbank.com

              1. Hdfc has started charging once every quarter

              2. Inst-alert chg inc gst jul-sep2017 charging for instant alert for the account. When opening the account they mentioned that this service was free and now they are charging

              They should inform the customer before charging. You cannot hold the customer at ransom.

              I am not sure how to resolve this please advice...
              HDFC Bank customer support has been notified about the posted complaint.
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                K
                Kartikbansal903
                from Delhi, Delhi
                Nov 15, 2018
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                Address: New Delhi, Delhi, 110074

                In the last 2-3 months, some amount had been debited from my account without informing me about the transaction and in the description of the same it is showing:

                3RD PARTY CASH TXN INC GST

                Firstly I thought it is because of NEFT txn but it happened again in the next month also.

                What is this txn?
                How can I get my money back?
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                  C
                  Chaudhary Aqil
                  from Gurgaon, Haryana
                  Oct 26, 2018
                  Resolved
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                  Resolved

                  Address: Gautam Buddh Nagar, Uttar Pradesh

                  I placed the order on flipkart amount rs 11331.00 on 11 october 2018 and dye to some reason i cancelled it on 19 october 2018. For refund of money i contact to flipkart and then they told me that they have already refund my money on 19 oct 2018 and in case of any delay contact to your bank with refund reference number[protected].
                  Yet amount is not reverse in credit card.
                  Card number-[protected]
                  Name-sameer
                  Nov 30, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 30, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We have reviewed your comments and request you to send us the duly filled and signed form which is available in our website under the following path to cc.[protected]@hdfcbank.com to enable us to do the needful: Forms Center > Credit Cards > Cardholder Dispute Form.

                  -Anay
                  HDFC Bank Customer Assistance
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                    D
                    Devaraju Sankruth
                    from Mirialguda, Telangana
                    Oct 26, 2018
                    Resolved
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                    Resolved

                    I have booked a tatkal ticket on irctc on 12th october 2018, money has been deducted but ticket not yet confirmed . I contacted irctc they said money has not been credited in to their account& asked me to contact concerned bank. In the failed transaction it is showing "no response from bank".iam attaching the screen shot of failed transaction. I conducted transaction through net banking.
                    Nov 27, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Oct 26, 2018
                    Updated by Devaraju Sankruth
                    Mobile no.[protected]
                    Verified Support
                    Oct 27, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your account/customer Id, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected]in the subject line. Will assist you better.

                    -Manoj
                    HDFC Bank Customer Assistance
                    These three are refund reference no generated by amazon
                    064155
                    529243
                    283044
                    But my refund is not yet processed by bank
                    shreeya shreeya's reply, Aug 8, 2019
                    .i have made 3773 + 82 +753 + 457 on 8th july.but i have returned the item so they sent me refund of 3773 + 82 + 753 on 12 july 2019.having refund reference no 529243, 283044, and 534267.plz refund my money in my bank account.i m contacting hdfc from 15 days but dont get resolution
                    i did transection from my amount on 1 August 2020 but transection got failed.
                    ac no [protected]
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                      A
                      Anisha Dharmani
                      from Surat, Gujarat
                      Oct 26, 2018
                      Resolved
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                      Resolved

                      Hello team

                      I had posted the query about my credit card being suspended and not able to use it.
                      Due to some reasons i could not clear the amount on time. However when i joined the new company they made me open the account in hdfc bank. I then linked my salary account to the card. Once the card was linked, the money was automatically paid to the bank and have no standing dues against hdfc. However i am still not able to use the card.
                      My email id is [protected]@gmail.com
                      Name: anisha
                      Dec 4, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 29, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We have reviewed your queries expressed and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected]

                      -Anay
                      HDFC Bank Customer Assistance
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                        A
                        Ashish.i
                        from Handia, Uttar Pradesh
                        Oct 26, 2018
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi, 110044

                        Waiver Not Provided yet once already Discussed for the Same - When my 7858 3 month 2 wheeler loan pending hdfc charged 13000 incl late payment or more charges but when I am doing mail for waiver Request hdfc Executive say it's only Possible when I pay whole Amount thenafter 50% Amount will be back in my account but afetr doing 13000 payment no one want to help no one respond properly everybody gave TAT of 5 days, 6 days, 7 Days after struggling of 20 days ill share my experiece here so if possible kindly try to resolve my issue

                        A/c - [protected]
                        Ashish Kumar Singh
                        Nov 22, 2018
                        Complaint marked as Resolved 
                        loan dept say I need to talk with HDFC bank because bank may be charged for hdfc Salary account related Charges
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 29, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

                        -Anay
                        HDFC Bank Customer Assistance
                        Oct 30, 2018
                        Updated by Ashish.i
                        OK Please do the asap.
                        Nov 01, 2018
                        Updated by Ashish.i
                        It’s almost 4 days and till awaited for resolution
                        Nov 02, 2018
                        Updated by Ashish.i
                        Kindly update on the same
                        Nov 06, 2018
                        Updated by Ashish.i
                        Reminder 2
                        Nov 09, 2018
                        Updated by Ashish.i
                        Still awaited for resoluation
                        Nov 09, 2018
                        Updated by Ashish.i
                        Please find attached conversation image and do the needful

                        Nov 09, 2018
                        Updated by Ashish.i
                        Hi hdfc team can you pls help in this issue can you try to do your work effectively
                        Nov 13, 2018
                        Updated by Ashish.i
                        Reminder Why HDfC Executive can't Tell Anything can you please share Complaints status when i get my waiver amount back
                        Nov 21, 2018
                        Updated by Ashish.i
                        Reminder 3
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                          SachinDD
                          from Mumbai, Maharashtra
                          Oct 26, 2018
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                          Address: 400706
                          Website: www.HDFC.com

                          Credit card not deliver in my address ( no one can contact me )

                          Abhimanyu is Told Me Before Opening BanK account We Provide Good Servies To Customer But after I Know They Provide Very Chip and Poor Servies I am not Satisfy ForM HDFC bank

                          (Abhimanyu..Nerul Branch ...Navi Mumbai 400706)
                          I am know About His Full Name But I have One Photograph Abhimanyu ..
                          HDFC Bank customer support has been notified about the posted complaint.
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                            D
                            Dr.Shubham choudhary
                            from Basi, Rajasthan
                            Oct 26, 2018
                            Resolved
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                            Resolved

                            Address: Jodhpur, Rajasthan, 332301

                            I have a hdfc account in fatehpur shekhawati, sikar 332301. My account no is [protected]
                            135rs= (118+17) has been debited from my account as ashoc charges. I'm not aware of these kind of charges, so i need a clarification and refund. I don't know why i had been fined since last one month i haven't use atm and my account balance is also above minimum maintenance balance.
                            Nov 30, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 30, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We understand that our branch official Mr. Govind Sodhani has contacted you and addressed your query. For further assistance, you may contact him on [protected].

                            -Anay
                            HDFC Bank Customer Assistance
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                              H
                              Hemal Thakkar
                              from Mumbai, Maharashtra
                              Oct 26, 2018
                              Resolved
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                              Resolved

                              Address: 400067

                              Dear sir,

                              Card no : [protected]
                              Date : 7-10-18
                              Time : 15.54

                              Transaction done from card end but irctc ticket not issue & thus transaction failed,
                              Pls. Note the complaint.

                              I hv mailed this complaint on hdfc ('customerservices. [protected]@hdfcbank.com') email id, but no response even...

                              Awaiting for reversal of payment with cnfmation.

                              Below is screen shot of sms recd.
                              Nov 26, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 26, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We confirm that we had already responded to your e-mail on October 3, 2018. We regret to note the same missed your attention. For further clarifications please reply to our e-mail. The reference number for this interaction is [protected].

                              -Manoj
                              HDFC Bank Customer Assistance
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                                A
                                Anoop Sojan
                                from Ernakulam, Kerala
                                Oct 26, 2018
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                                Address: Ernakulam, Kerala, 682017

                                I am an hdfc bank credit card holder. The bank has auto debited rs. 1899/- + 500 (Over limit fee) from my credit card number ending with 0219 without my concern on date:25/10/2018. I am not interested in this service and don't want this membership anymore. So, cancel the membership and refund this debited amount of rs. 2399/- (1899/- + 500/-). Otherwise, i wish to take action against this illegal fee charged without intimation.

                                Oneassist relationship number: 2979691
                                Name:- anoop sojan
                                Mobile no.:- [protected]
                                Credit card number ending:- 0219
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  david ansil
                                  from Mumbai, Maharashtra
                                  Oct 26, 2018
                                  Resolved
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                                  Resolved

                                  Address: Mumbai City, Maharashtra, 400091
                                  Website: www.hdfcbank.com

                                  Dear sirs managing my complaint i have an issue with the bank where they haven't left any sources for me to contact them to know what is my bill for the month and when can i get a call from them i asked them what is my bill please tellme so that i can avoid late payment charges and pay on time but the lady said you will get a call back and i didnt just after i crossed my due date days the bank collection guys tellme i have to pay 2900 because of my late payment, first my card is blocked so i cannot call the customer service as i get rejected in the ivr i am not registered with mobile banking too second i visted the bank in malad on 29 september to change my phone number on the credit card so that i can get an intimation but i got nothing iv been forced and harassed by the guys calling me and telling we will come home as iv got a sick mom at home and asking me to pay my entire outstanding which i cannot i can only pay the monthly dues i get which i guess isnt wrong but hdfc bank has been really very rude to not look at the reality of the problem and just penalizing the customers.
                                  Nov 30, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 29, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We observe that your card ending 6770 was hotlisted, as per your request on 04/08/2018 and a new card ending 1279 was generated. However, physical plastic was not despatched, in the absence of your request for the same. Here, we wish to clarify that the statement carried the new credit card account number. Further, payment of at least the minimum amount due towards the card outstanding needs to be received by the bank to ensure that the card account is active and available for usage. In order to avoid levy of finance charges and late payment charges, payment of the total outstanding needs to reach the bank by the payment due date. In view of the same, our bank representative had contacted you at the numbers recorded with us to communicate the outstanding and facilitate payment towards the same. Hence, we request you to effect payment towards the total amount due within the payment due date to avoid levy of bank charges.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Oct 31, 2018
                                  Updated by david ansil
                                  I agree but you are not getting my concern sir iv been to the bank to change my number so i can know what is my due to pay out i have called the bank before the due date but i cant get through because my card is blocked as u mentioned i am asking just to wave off my late payment charges because its not my fault i havnt got no emails, i have been to the bank asked them to change my number filled up the form they wanted me to no intimation yet, called ur representative the day they called she said she will have sm1 to call me back the same day so i can know how much do i need to pay but the bank waited to call me back n then called me a week ago now is that fair that bank will only call me after i cross my due date but the customer is trying to get in touch with the bank from a long time but no response then i have been charged for late payment i mailed to the monish naik who is a representative.
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                                    B
                                    bhaku123456
                                    from Chennai, Tamil Nadu
                                    Oct 26, 2018
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                                    Address: Coimbatore, Tamil Nadu, 641035

                                    I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 0445 without my concern on date: 26/10/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/- asap

                                    Name: bharath kumar d
                                    Card no: 0445
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret the inconvenience caused. Request you to share your Membership ID and registered mobile number at [protected]@oneassist.in or Inbox us on Facebook or Twitter. So that we can assist you further.

                                    Regards,

                                    Devendra,

                                    OneAssist, Social Media Team.
                                    bhaku123456's [Complaint's author] reply, Nov 5, 2018
                                    Membership ID : Field29
                                    Mobile number : 9487973365
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                                      D
                                      Devendra sinhh
                                      from Jaipur, Rajasthan
                                      Oct 26, 2018
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                                      Address: Bhilwara, Rajasthan

                                      I want a taken personal loan. And i fill the online form many time. But your staff and customer cares are not responding me. And i call customer care so not response my call. What is this. And all customer care number are off. So i am not satisfied hdfc bank and my account in hdfc bank so i close my account and i am account open other bank because your bank service are not true.
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Oct 26, 2018
                                      Updated by Devendra sinhh
                                      Please solution my complaint otherwise I close my account
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