HDFC Bank Complaints & Reviews

Dear hdfc bank
Today I will hdfc bank East Patel Nagar branch submit to cash .but branch denie for cash deposit . I apply for pan card update and address change.i submit all documents pan card and Aadhar card but bank not update my pan and not change my address.employ and bank manager not support .your employe busy in whatsup chatting.your employer suggest me pls closed a/c .
Pls help me other wise I closed a/c .

My name is anup, my old company has opened my hdfc salary account in 2012, but after i left that company, it was difficult to handle that account as it was of other state and depositing money was through cheque only, which was of no use in case o[censored]rgent requirement of transfer of money, so i didn't used that account, there is no single transaction in that account but i was shocked now as its showing rs -7800 in account.
What to do now and i wanted to open new account but i dont want to pay these negative charges so better to close account but thats also not possible without paying penalty.. So help me, thank you
Anup
[protected]

I purchased a mobile using "no cost emi" for 6 months through flipkart. After one week i received a email with pdf attachment from hdfc, in that pdf they mentioned for payment like [actual amount + interest]. The statement says need to pay interest amount.

When i was calling to hdfc, they pointing to flipkart and i calling to flipkart, the pointing to hdfc.

I have called 3 times to hdfc and flipkart. Both are pointing to each other.

Actual amount - 12888
(Extra) emi - 493.

Further whom am i contact?

Dear hdfc

Please note that i applied for hdfc credit card and got reference no : 18j[protected]lk. I got all verification done at my office and residence too. I got multiple calls at office too for verification.

Today got checked in hdfc link showing track your card application. Found the reason as follows.

Application reference number
18j[protected]lk
Status
Disapproved
Remarks
Disapproval of the credit card application does not reflect in anyway on your credit standing or your financial stability

Please provide reason or else i will file case in consumer court.

Regards

Kamal kumar

Mahodaya mere dwara hdfc bank se ghar banana hetu2200000 ka loan aproov karakar ghar bana liya he bank ki niyamit kist ada kar rahi hu pmay ki clss yojna antargat subsidy prapt karne hetu sabhi prakar ki patrata rakhti hu bank se kai bar subsidy ka status janane hetu sampark kiya parantu unke dwara koi santust janak jabab nahi diya gaya loan a/c no.[protected] name-indu alave .d/o nayaka alave adress-c-38 galaxy city amrawad khurd bhopal m p

Please note that i applied for hdfc credit card and got reference no : 18j[protected]n1.
I got all verification done at my office and residence too.
I got multiple calls at office too for verification.
Today got checked in hdfc link showing track your card application.

We believe that you deserve to have a hassle-free banking experience with hdfc bank. Therefore, to ensure that you are aware of your credit card application status, we have introduced a simple process to track the progress of your application.
Application reference number
18j[protected]n1
Status
Disapproved
Remarks
A format of the copy of letter sent to you has been attached for your reference. Pls fulfill the requirement and respond to us for processing the application further. Thank you


Found the reason as follows. Application reference number 18j[protected]n1 status disapproved who called us for credit card and we never gone to hdfc for the same. Sravani, i called customer care and they are not giving any reason for rejection. As per rbi guideline hdfc bank should give us reason or else we also file complaint in rbi and bank ombudsman. We want reason for rejection as it will hit my cibil. My cibil was all clear. If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against hdfc. I never had any credit card or liabilities from any bank in the past. Please provide reason or else i will file case in consumer court. Regards shailendra nath please suggest me what is next process. And where exactly my application got disapproved. Hoping positive response.

Hi, i have been writing emails after emails to [protected]@hdfcbank.com to get my refund from amazon processed. I have returned the product back over a month back and i am not sure why it is taking so long to get this processed. It's been over 20 days and i still have not received the refund or a reply from the bank's customer care. Could you please look into it? I am tired of running around trying to call through mobile banking. As a suggestion, please have online shopping issues as drop down on the hdfc site. As a lot of people shop online, it would help out a lot o[censored]s facing such issues.
Reference no-033338

Auto loan agreement no. 58588339

I applied car loan from HDFC bank and the HDFC Bank kottayam transfered loan amount cheque to showroom. But due to some family issues i decided to canceled the car booking and the showroom also returned cheque to HDFC Bank kottayam...
HDFC Bank also told me to pay 21, 309 rs as gap interest.. after the cancellation of loan i payed 21, 309 rs to HDFC Bank kottayam and also i received cancelled letter from HDFC Bank..

But yesterday i received advocate notice from HDFC Bank advocate MR. AMIT KUMAR as loan not cancelled i need to pay 7L+ loan amount within 7 days. Why i received that notice from HDFC bank advocate?

Please view i attached files of gap interest payed receipt, loan cancellation letter from HDFC Bank kottayam, and Advocate notice .

I've a salary account with hdfc bank which is converted into saving account in jan - 2017, but without informed me they charged me amb charges. Afterwards i am not able to maintains min balance due to my financial crises.

When i want to renew this account i check my balance through net banking that time shown 1700/- negative balance. I think this amount is ok for me so, i've transferred 7000/- on 6th sept. 2018 they deducted with amount of rs. 5278/- how this happened i doesn't understand???

When i checked the rbi guideline "the rbi has asked banks to stop imposing charges for non-maintenance of minimum balance once the balance in a savings account touches zero.

Attached conversation email for your information & reference.

Please help me out to reverse my amount..

I am a hdfc bank credit card holder. The bank has auto debited rs 1299/ from my credit card number ending with 5554 without my concern on date 25/09/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount rs 1299/

One assist relationship number-2823405
Name-saumya ranjan chapati
Mobile no -[protected]
Credit card ending-5554

Dear sir,
I sushil chopra draw your attention on the above sbject giving you in brief with ready to reference on the current case:

1. My new a/c no. Is :[protected] with customer id no.[protected] showing (-) rs.42000.00 where as no transation has taken place.
2. My previous credit card no. Was [protected] in the year 2009 - balance 43, 522.20.
3. Settlement letter was for rs.27, 000.00
4. Paid amount was rs.17, 490/-photo copy of receipt attached.
5. My a/c no.[protected] with you was freezed in he year 2009 havinng an amount more than rs.20, 000/- was balance.
6. After paying the above amount, how rs.20, 000/-are still pending, i dont know?
Please go in to matter and let me know in detail by sms in mob. No.[protected]. Waiting for suitable and favourable reply.
Unless this problem is solved, my account will not be deducted... My email is id sushil. [protected]@gmail.com
Thanks

Yours faithfully,

Sushil chopra

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 5409 without my concern on date:15/10/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number : 328760
Name :- anurag kumar
Mobile no. :- [protected]
Credit card number ending :- 5409

Hi,

I have been with hdfc for last 8 years and for last 6-7 quarters hdfc has been charging me a fee of inr17.70.

After i lodged a complaint over call, executive said hdfc is charging this fee to everyone, even their own employees for their salary account and they cannot do anything about this.

There are other banks who provide instant alert services too and they do not charge us. Why was i not notified of any such fee before making such deductions from my account?

Request refund of those instant alert charges.

Regards,
Munmun dixit
(Customer id[protected]

Dear, hdfc, i applied my credit card application for hdfc credit card on 11 oct 2018. I had submitted all the required documents to the executive who had visited my office. After that, i waited up to 13-14 days and got the application number which is 18j240xxxx0250s2. After receiving this number again i waited up to 4 days and today i got the status as my application is disapproved stating that "our representatives were unsuccessful in contacting you at the address provided by you in the application." but i had done three-time verification and the executives said that everything is done successfully and i had submitted all documents properly. Now i have received the letter that i must fill the form and sign it and send a post to the hdfc office but why when i have submitted everything properly.

Myself chetan, i have a salary account with hdfc. The bank keep deducting asd charges from my account. Now it is showing ledger account is rs. -7700. How can the bank debit any amount without any prior information to their consumer. Please solve this as soon as possible.

My account number: [protected]
Please contact [protected] (Behalf of chetan)

Careless money minded people. Value customer earlier i have raised a complaint that i am not able to pay the credict card bill since it is showing an invalid card. Now it's the problem from your side and you have made my credict score look bad. Response to customer instead just an automated call saying credict card payment. No one from credict card section made a call and asked my query. Need my credict score back to normal and apology letter from the hdfc bank

I have got a sms as 'mandate reference number: hdfc[protected] issues to hdfcltd with value rs.57500.00 and frequency mnth is recieved today for processing.

I am not sure its regarding what? I havn't opted for anything for 57500.00

Please help in getting the details about the sms.

I have opted for ergo insurance, but i have canceled that immediately. And i have canceled the cheques as well given for that insurance. Is it related to that.

Hi; My name is Vishakha Sharma.I had a complaint against HDFC Bank regarding a service of (Personal loan ) that i had bought of them on dated 29/10/18. There is totally be a false commitment done with me by their representative ( Sales Manager ) name NIVI ph no. [protected]. They said that it will be at the Rate of @ 13.99% with 1.5% processing fees. But when the amount gets disbursed in my HDFC account and till then I don't know about my interest rate and processing fees so it clearly shows that they have cheated me. And before the amount gets disbursed in my account i haven't received any confirmation call from HDFC Bank which is a big concern for me that atleast they should inform me about the same but they didn't bother to do so. I have made call to customer care when the amount gets disbursed in my account and raised the concern for the same but nobody told me the right procedure for cancellation of loan. But the response which I got was not satisfactory at all.They said that you gets charged for this. Thus, I decided to file my complain on this site with the expectation that some how i will get a Justice. So this is my humble request to help me to sort out this problem. Details are as follows: Name : Vishakha Sharma Loan No: 62004894 Total Amount: 1, 20, 000 Disbursed Amount: 1, 17, 200 Date: 29/10/18 PH No. [protected]

Hi sir/ma'am,

It is to inform you that i am a customer of your bank having bank account bearing no. [protected] which exists on my name "vicky sharma". I am filing/writing this complaint with regards to the working/conduct of your hdfc bank situated at sco 371-372, sector 35-b, chandigarh and for the indecent behavior of branch manager mr. Gagan sharda.

Since[protected], i am having a salaried account with your bank (Hdfc bank, sector 35-b, chandigarh) and when i left the job the salary account automatically changed into saving account without prior notice or intimation to me.in the recent days i was going through some financial crisis though i could not maintain minimum balance as alleged by your banker of rs. 10, 000/- per month. Thereafter, on 10.05.2017 i requested my brother to send some money. Upon which he transferred an amount of rs.10, 000/- into my that very salary account [protected]. When i went into the branch of hdfc bank to get the same en-cashed. There i came to know that my account stands in negative due to non maintenance of minimum balance due to which an amount of rs. 6227/- is withhold with your bank.

Kindly give me some advice/suggestion to get the withhold amount refunded. On the next day i visited to your branch sector 35-b, chandigarh and had conversation with the branch manager mr. Gagan sharda and he assured me that amount will be reversed but for that you need to maintain account minimum balance and i assured him that i'll do the same. He further said that i can provide you a reversal of Rs. 2000/- on urgent basis and rest will be reverted to your account with the passage of time but for that you have to maintain average minimum balance. As per the discussion with the branch manager i filled up a form for reversal of rs. 6227/- and went to his cabin he said wait outside i call you in few minutes. On which i waited outside his cabin for more then 1 hour for handing over that reversal form after one hour i again approached him and handed over the reversal form.
After few days when i didn't got any reversal into my account on 14.06.2017 i again went to your bank sector 35-b, Chandigarh and talked to operational manager regarding reversal. I am getting harassed mentally and physically by your banker for my own money and the way they are treating me whenever i visit your branch. Moreover, false assurance given by your bankers at several interval of times and no satisfactory reply given by them.

Thanks,
Vicky Sharma

In reference to my above request HDFC Bank refunded me a sum of Rs. 2000/-.

When i didn't get rest of the reversal then i submitted the following complaint again:-

Thanks for resolving my complaint. But the matter is still pending as of today also HDFC Bank is still withholding rest of the amount i.e. Rs 4, 227/- out of the total deduction of Rs. 6, 227/-. Sir, again I am making a humble request that kindly refund my whole amount of Rs. 4, 227/- in my account bearing No. [protected]. As now I am continuously operating my account & maintaining required balance. Now as per the assurance given by your bankers/employee on 11.05.2017 the amount requires to be refunded within few months but till date not received my rest of the money i.e. Rs 4, 227/-. Kindly have a look into this matter and resolve it on priority. Thanks in anticipation.

Now a sum of Rs. 4, 227/- is still pending for reversal. kindly look into this matter and do the needful to refund the same.

Thanking you.

Please note that i applied for hdfc credit card and got reference no : 18j[protected]n2[. I got all verification done at my office.
Today got checked in hdfc link showing track your card application. Found the reason as follows.

Application reference number
Today got checked in hdfc link showing track your card application. Found the reason as follows.

Application reference number
18j[protected]n2
Status
Disapproved
Remarks
Disapproval of the credit card application does not reflect in anyway on your credit standing or your financial stability

But at the same time when i reapplied for the card online it states that your already have got an international credit card as following:
Dear applicant,
Subject: your credit card application
This is with reference to your credit card application received by us. At the outset, we thank you for your interest shown on
Hdfc bank international credit card.
While processing your application we observe that you already hold a hdfc bank international credit card. We are
Therefore placing your application on hold and request you to consider the option of limit enhancement on your existing
Hdfc bank credit card.
But i dont know which credit card i already have, its been shown disapproved when i check the status.
So, as per rbi guideline circular no - rbi/[protected]/100 bod. Fsd. Bc.23/24.01.011/2008-09 dated[protected].
Hdfc bank should give us reason or else we also file complaint in rbi and bank ombudsman.
So i need to file a case against them if they cant give me any valid reason because by cibil score is excellent and i have no past issues with any bank.