HDFC Bank Complaints & Reviews

Credit card not deliver in my address ( no one can contact me )

Abhimanyu is Told Me Before Opening BanK account We Provide Good Servies To Customer But after I Know They Provide Very Chip and Poor Servies I am not Satisfy ForM HDFC bank

(Abhimanyu..Nerul Branch ...Navi Mumbai 400706)
I am know About His Full Name But I have One Photograph Abhimanyu ..

I have a hdfc account in fatehpur shekhawati, sikar 332301. My account no is [protected]
135rs= (118+17) has been debited from my account as ashoc charges. I'm not aware of these kind of charges, so i need a clarification and refund. I don't know why i had been fined since last one month i haven't use atm and my account balance is also above minimum maintenance balance.

Dear sir,

Card no : [protected]
Date : 7-10-18
Time : 15.54

Transaction done from card end but irctc ticket not issue & thus transaction failed,
Pls. Note the complaint.

I hv mailed this complaint on hdfc ('customerservices. [protected]@hdfcbank.com') email id, but no response even...

Awaiting for reversal of payment with cnfmation.

Below is screen shot of sms recd.

I am an hdfc bank credit card holder. The bank has auto debited rs. 1899/- + 500 (Over limit fee) from my credit card number ending with 0219 without my concern on date:25/10/2018. I am not interested in this service and don't want this membership anymore. So, cancel the membership and refund this debited amount of rs. 2399/- (1899/- + 500/-). Otherwise, i wish to take action against this illegal fee charged without intimation.

Oneassist relationship number: 2979691
Name:- anoop sojan
Mobile no.:- [protected]
Credit card number ending:- 0219

Dear sirs managing my complaint i have an issue with the bank where they haven't left any sources for me to contact them to know what is my bill for the month and when can i get a call from them i asked them what is my bill please tellme so that i can avoid late payment charges and pay on time but the lady said you will get a call back and i didnt just after i crossed my due date days the bank collection guys tellme i have to pay 2900 because of my late payment, first my card is blocked so i cannot call the customer service as i get rejected in the ivr i am not registered with mobile banking too second i visted the bank in malad on 29 september to change my phone number on the credit card so that i can get an intimation but i got nothing iv been forced and harassed by the guys calling me and telling we will come home as iv got a sick mom at home and asking me to pay my entire outstanding which i cannot i can only pay the monthly dues i get which i guess isnt wrong but hdfc bank has been really very rude to not look at the reality of the problem and just penalizing the customers.

I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 0445 without my concern on date: 26/10/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/- asap

Name: bharath kumar d
Card no: 0445

I want a taken personal loan. And i fill the online form many time. But your staff and customer cares are not responding me. And i call customer care so not response my call. What is this. And all customer care number are off. So i am not satisfied hdfc bank and my account in hdfc bank so i close my account and i am account open other bank because your bank service are not true.

One of the employee of the hdfc bank brightland school, vaishali nagar, jaipur -302021, rajasthan.
Date of incident 25/10.2018
I have open a account in the bank on 18/10/2018.
I went to bank on 28/10/2018 and quarry about my kit but that champ mr. Mahaveer choudhary laugh at me and reply that the kit is not in my pocket and misbehaviour. He is very irresponsible i request you yo take strong action upon him.

Thanks
Mr. Dheeraj agarwal

My old food card got damaged and i sent an email to "foodcardsupport. [protected]@hdfcbank.com" and they sent a procedure for requesting new card.
My got new card got dispatched to my address, when i have asked for activation of new card and sent an email to above mentioned address, they haven't responded.
I have called to customercare, but they stated we don't have much information need to contact the same email address.
br...

I am using salary account in hdfc bank, these bank is getting more charges for every usage of netbanking, irrelevant transaction found in my account. If i contact customer care there is no proper help desk to clear a querry, it is ful of automation tell press 1 press 2 etc that's irriitating. I hate hdfc now i want my fund back they have to respond i am going to close my account today.

Recently i have purchased items from flipkart online shopping app on 10th oct 2018 and made payments using my hdfc account. But due to certain reasons i had to immediately cancel my purchase n i was confirmed by the merchant of refund within 2/3 business days ie 13/10/2018. The amount was worth 6634 rupees. Bt at the end of 13th i only got 345 rupees. When i made contact to the customer care at flipkart they told that they have returned the money n it might take 7-10 business days for the amount to be displayed in my account. Owing to the assurance and the fact that there was lot of holidays in between i waited till 23/10/2018. But im yet to recieve my money. I again talked to the customer care at flipkart n they told that it was on part of bank that my money has been stuck. I tried to talk at the local branch of hdfc but they told that nothing can be done at here n i have to drop a mail citing my problems. Hence, i request to kindly take some urgent action n see that the money (Worth rupees 6289) is back to me at the earliest. Consider this as urgent n do the needful asap.
Waiting a reply from you.
Roshni abhisika.
Hdfc account no-[protected].
Please look into the matter at the earliest possible time. For further inquiry kindly reach me at -[protected].

Hello sir, i am nitesh jindal one of your bank account holder and your credit card holder. From last one year i am suffering from diseases from which i cant able to manage my credit card account. My younger brother is taking care of my credit card but he fail to mange my account properly because of which lots of late charges and finance charges added in my account. When you check my account statement of last one year you will get to noticed that more than rs 30000/- extra penalty is added to my account. So you are requested to go through account statement and waif off the amount as much as you can do. Thanking you

I had purchased lg 4k tv from vasanth and co in washermenpet showroom on 24/06/18. I had made a payment of 40000/-through my hdfc credit card with an offer of 5% cashback i. E ₹2500/-, in that consolidated payment slip of hdfc, it was clearly mentioned that i’ll receive a cashback with in 90 days of purchase date. But as of now i dint receive a cashback from ur side. I required to your kind self to intervene it and credit the cashback at the earliest.

There i am using hdfc credit card
I want to cancel the one assist plan of my credit card, because this plan was activated on my credit card but i can not want this plan any more because it can be charged very much.

I am a hdfc bank credit card holder. The one assist plan was activated on my credit card.
I am not interested about this service and don't want this membership any more. So cancel the membership.

Name :- pranavkumar mahadev gatade.
Mobile no. :- [protected]
Credit card number ending :- 7670

Cancellation of one assist membership

I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number without my concern on date:23/10/2018. I am not interested in this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number : 2970865
Name :- hariharan
Mobile no. [protected]

Hello sir/ madam,
Yeasterday i. E, 24/10/18 i went to citi bank atm to withdrawal money from sector 4, vaishali, ghaziabad of rs 2000 but transaction got failed but the amount is deducted from account and i wait for the credit till 24 hours but still it is not credited in my account, my account is 57839689
Please raise a complaint against it and clear my query

Dear sir/mam
I inform you that i have a current account & serving account holder of your bank but i am not satisfied with your banking system because i want swipe machine on my current account but today is one month was completed but your bank employee is not given right information to me

Some important reason that through i want closed service to your bank

1: can you explaine why your banking employees not server my shop

2:why your banking employees mr akhilesh kumar send third person that is fraud person

3: why you no given right information to your employees i don't know who's she these mobile no both employees [protected], [protected]

Where as your bank near to my shops

Dear HDFC Bank Credit Card Team,
I have update my Credit card with your New Regalia card no. XXXX-60XX-XXXX-0942 in month of Mar'18 after then my card block due to AADHAR card upadate.
After update my AADHAR card with HDFC CC in month of July'18 now new problem facing with card.
I can use card at swipe Machine for payment but can not use for online transaction for any online payment, every time show error update Mobile No. and Email Id (which is already updated with bank)
Regarding above issue i call to 7-8 time customer care persons from 13.10.18 but every time he/she saying it will be solve within 24 hrs.
I am alredy write mail from 22.10.18 but not received proper answar.
Regards
Vinay
[protected]

I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 5696 on date:17/10/2018. I am not interested about this service and don't want this membership any more. Last time itself asked them to cancel this service but still continuing without my knowledge

I would like to get the refund and deactivate this service on urgent basis. Don't activate this type of service in future. I am not happy with your service and please refund my money back as soon as possible.

Dear Sir/Madam,

I have sent mail many time as well verbal discussion with customer care but from more than 30 days problem is not solved.

Kindly see as under mail sent to HDFC for your reference.

Regards,

BIRENDER SINGH

[protected] Forwarded message[protected]
From: Birender Bhadwal
Date: Tue, Oct 23, 2018 at 11:59 AM
Subject: Re: 'HBL=[protected]' - Ref.[protected] - Wrong Credit Card Statement to me on dt. 17-09-18
To:
Cc:, , , , , , ,

Dear Sir,

With Reference to your trailing mail.

You cannot correct Credit card statement but you can send wrong statement to customer. I am continue facing this problem from last 1 month but unable to get satisfactory response.

On Credit Card Statement 17-08-18 my due was 7290 that I have paid on Rs.3500/- on 05-09-18 and Rs.4000/- on 12-09-18 = Rs, .7500/-.

Suddenly why in the next Credit card statement sent to me Rs.32, 141/- on 17-09-18. There is my 3 EMI 2 for HDFC Egro Insurance and 1 for shopping. Why I have to pay you wrong amount. Even after discussion with HDFC customer care person, I have paid Rs.5000/- on 15/10/18. He said me that pay some amount and your problem will solve shortly.

The amount increased are as under:-

1. Rs.5260.80 to Rs.16, 292.84 difference + 11032.04
2. Rs.733.20 to Rs.3788.75 difference + Rs.3055.55
3.Rs.762.01 to Rs.3132.80 difference + Rs.2370.80
[protected][protected]
Total difference 16458/- extra on EMI + late payment and other charges.

Who is responsible for the same me or bank check my previous record for payment of credit card. I am very disappointed for the same.

Again this month I have received credit card statement on 17-10-18 without correction but added extra charges and late payment charges etc.

Please find attached herewith Credit card statement 17-08-18, 17-09-18 & 17-10-18 for your reference and further necessary action.

There is no means for late payment charges because this is not my fault.

Kindly look into the matter and correct then send me on my registered mail so that I can pay on or before 06-11-18.

Regards,

BIRENDER SINGH