HDFC Bank Complaints & Reviews

I am using salary account in hdfc bank, these bank is getting more charges for every usage of netbanking, irrelevant transaction found in my account. If i contact customer care there is no proper help desk to clear a querry, it is ful of automation tell press 1 press 2 etc that's irriitating. I hate hdfc now i want my fund back they have to respond i am going to close my account today.

Recently i have purchased items from flipkart online shopping app on 10th oct 2018 and made payments using my hdfc account. But due to certain reasons i had to immediately cancel my purchase n i was confirmed by the merchant of refund within 2/3 business days ie 13/10/2018. The amount was worth 6634 rupees. Bt at the end of 13th i only got 345 rupees. When i made contact to the customer care at flipkart they told that they have returned the money n it might take 7-10 business days for the amount to be displayed in my account. Owing to the assurance and the fact that there was lot of holidays in between i waited till 23/10/2018. But im yet to recieve my money. I again talked to the customer care at flipkart n they told that it was on part of bank that my money has been stuck. I tried to talk at the local branch of hdfc but they told that nothing can be done at here n i have to drop a mail citing my problems. Hence, i request to kindly take some urgent action n see that the money (Worth rupees 6289) is back to me at the earliest. Consider this as urgent n do the needful asap.
Waiting a reply from you.
Roshni abhisika.
Hdfc account no-[protected].
Please look into the matter at the earliest possible time. For further inquiry kindly reach me at -[protected].

Hello sir, i am nitesh jindal one of your bank account holder and your credit card holder. From last one year i am suffering from diseases from which i cant able to manage my credit card account. My younger brother is taking care of my credit card but he fail to mange my account properly because of which lots of late charges and finance charges added in my account. When you check my account statement of last one year you will get to noticed that more than rs 30000/- extra penalty is added to my account. So you are requested to go through account statement and waif off the amount as much as you can do. Thanking you

I had purchased lg 4k tv from vasanth and co in washermenpet showroom on 24/06/18. I had made a payment of 40000/-through my hdfc credit card with an offer of 5% cashback i. E ₹2500/-, in that consolidated payment slip of hdfc, it was clearly mentioned that i’ll receive a cashback with in 90 days of purchase date. But as of now i dint receive a cashback from ur side. I required to your kind self to intervene it and credit the cashback at the earliest.

There i am using hdfc credit card
I want to cancel the one assist plan of my credit card, because this plan was activated on my credit card but i can not want this plan any more because it can be charged very much.

I am a hdfc bank credit card holder. The one assist plan was activated on my credit card.
I am not interested about this service and don't want this membership any more. So cancel the membership.

Name :- pranavkumar mahadev gatade.
Mobile no. :- [protected]
Credit card number ending :- 7670

Cancellation of one assist membership

I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number without my concern on date:23/10/2018. I am not interested in this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number : 2970865
Name :- hariharan
Mobile no. [protected]

Hello sir/ madam,
Yeasterday i. E, 24/10/18 i went to citi bank atm to withdrawal money from sector 4, vaishali, ghaziabad of rs 2000 but transaction got failed but the amount is deducted from account and i wait for the credit till 24 hours but still it is not credited in my account, my account is 57839689
Please raise a complaint against it and clear my query

Dear sir/mam
I inform you that i have a current account & serving account holder of your bank but i am not satisfied with your banking system because i want swipe machine on my current account but today is one month was completed but your bank employee is not given right information to me

Some important reason that through i want closed service to your bank

1: can you explaine why your banking employees not server my shop

2:why your banking employees mr akhilesh kumar send third person that is fraud person

3: why you no given right information to your employees i don't know who's she these mobile no both employees [protected], [protected]

Where as your bank near to my shops

Dear HDFC Bank Credit Card Team,
I have update my Credit card with your New Regalia card no. XXXX-60XX-XXXX-0942 in month of Mar'18 after then my card block due to AADHAR card upadate.
After update my AADHAR card with HDFC CC in month of July'18 now new problem facing with card.
I can use card at swipe Machine for payment but can not use for online transaction for any online payment, every time show error update Mobile No. and Email Id (which is already updated with bank)
Regarding above issue i call to 7-8 time customer care persons from 13.10.18 but every time he/she saying it will be solve within 24 hrs.
I am alredy write mail from 22.10.18 but not received proper answar.
Regards
Vinay
[protected]

I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 5696 on date:17/10/2018. I am not interested about this service and don't want this membership any more. Last time itself asked them to cancel this service but still continuing without my knowledge

I would like to get the refund and deactivate this service on urgent basis. Don't activate this type of service in future. I am not happy with your service and please refund my money back as soon as possible.

Dear Sir/Madam,

I have sent mail many time as well verbal discussion with customer care but from more than 30 days problem is not solved.

Kindly see as under mail sent to HDFC for your reference.

Regards,

BIRENDER SINGH

[protected] Forwarded message[protected]
From: Birender Bhadwal
Date: Tue, Oct 23, 2018 at 11:59 AM
Subject: Re: 'HBL=[protected]' - Ref.[protected] - Wrong Credit Card Statement to me on dt. 17-09-18
To:
Cc:, , , , , , ,

Dear Sir,

With Reference to your trailing mail.

You cannot correct Credit card statement but you can send wrong statement to customer. I am continue facing this problem from last 1 month but unable to get satisfactory response.

On Credit Card Statement 17-08-18 my due was 7290 that I have paid on Rs.3500/- on 05-09-18 and Rs.4000/- on 12-09-18 = Rs, .7500/-.

Suddenly why in the next Credit card statement sent to me Rs.32, 141/- on 17-09-18. There is my 3 EMI 2 for HDFC Egro Insurance and 1 for shopping. Why I have to pay you wrong amount. Even after discussion with HDFC customer care person, I have paid Rs.5000/- on 15/10/18. He said me that pay some amount and your problem will solve shortly.

The amount increased are as under:-

1. Rs.5260.80 to Rs.16, 292.84 difference + 11032.04
2. Rs.733.20 to Rs.3788.75 difference + Rs.3055.55
3.Rs.762.01 to Rs.3132.80 difference + Rs.2370.80
[protected][protected]
Total difference 16458/- extra on EMI + late payment and other charges.

Who is responsible for the same me or bank check my previous record for payment of credit card. I am very disappointed for the same.

Again this month I have received credit card statement on 17-10-18 without correction but added extra charges and late payment charges etc.

Please find attached herewith Credit card statement 17-08-18, 17-09-18 & 17-10-18 for your reference and further necessary action.

There is no means for late payment charges because this is not my fault.

Kindly look into the matter and correct then send me on my registered mail so that I can pay on or before 06-11-18.

Regards,

BIRENDER SINGH

I have been using your perks application to update my employment details but i failed due to the o.t.p on my registered phone number .i called the hdfc helpline even though I didn't get any helpful suggestion .is there any responsibility of customer support of your if you can't assist your customers better boycott ur helpline number and team too.so please help me

Being tired of pathetic customer services, on 5th of october i decided to close both my accounts with hdfc bank and accordingly submitted closure forms in sinhgad road, hingne khurd branch. Inspite of repeated follow ups and visits to branch, as on 25th oct account is yet to be closed and i am still begging for my money. Have sent emails but to no avail.

Greetings,
My date of birth is correct in HDFC account profile but incorrect mentioned in credit card.

While I called customer care of HDFC credit card, i'm facing problem.

So, I requested to you please correct the date of birth according to bank account also I submitted DOB correction form in home branch Sri Ram Plaza, Bank More, Dhanbad, Jharkhand with copy of pan card and credit card.
Please...

Greetings

Customer id. 48148733, my date of birth is correct in hdfc account profile but incorrect mentioned in credit card.

While i called customer care of hdfc credit card, i'm facing problem.

So, i requested to you please correct the date of birth according to bank account also i submitted dob correction form in home branch sri ram plaza, bank more, dhanbad, jharkhand with copy of pan card and...

Hi sir/mam,
I apologise for this some issues my credit card is deactivated but now very need this card so i was fully payment done and clear on time less month but not active company my credit card so request to you plz activate my credit card in emergency give me one chance for my account health. I wish hdfc understand my situation and active my card early. And i have very try to contact with credit card collection department but no any side contact with there..

Card number - [protected]

Contact number - [protected]/ [protected]

This is about hdfc bank branch goregaon east. Recently was here to collect my forex card. Since the concerned person wasn’t of the table, someone directed me to a lady on counter 15. The lady is rude! Using sentences like ‘i have not entertained you’ and ‘don’t be so hyper’. The card was supposed to reach me after the bank messaged and it wasn’t there, when it was told that i have to depart soon! There was nothing that i said which made her respond that way. Please make sure your bank branch employees have good communication with each other to avoid such confusion and i hope your employees know how to talk to customers. We are regular customers at the bank, no other complaints yet. Rest all seems good 👍🏼

I have sent request alredy to grievence redressal officer thro mail regarding deactivating my smart pay option (Recovery of 5% cash back offer with my airtel mobile no [protected]) from september-2018 onwards. But ur staff mr magesh said it is auto debit and i cant do anything.
This month also (October-18) u recovered rs.200/. For this airtel mobile no.

I have settled all my cridit card dues till date rs 12888/.
Hence i request u to kindly cancel and close my hdfc cridit card at the earliest
My card no:[protected]
Regards
A. Elango,

Dear sir

I have paid the full amount with settlement from hdfc credit card number [protected]. But still now this account is not closed in my credit report. And also i have raised so many times to asked my no due certificate. But still now i am not get it, so please give the "no due certificate". Please check this account and give me the "no due certificate" as soon as possible. And also update my credit report.

As I am calling since 20th October, connected today with customer care but there is no response from their side. It's totally worst. As I was doing transaction for IRCTC, amount has been deducted from my account but not went to the IRCTC. and ticket is not booked. It happens 2nd time with me. Where to I have to do the complaint. Worst experience with customer care service.