HDFC Bank Complaints & Reviews

Address: Bidar, Karnataka, 585403

I had booked a flight ticket from hyderabad to bangalore for 1602 rupees using paytm and paid using my debit card. For some reason i had to cancel the ticket on 27th october. The refund amount was 869. It is showing in paytm that it's refunded but it's not getting reflected in my account.
I am unable to contact the bank. Please help.
Reference number for refund - 74332748301830051916140

Dec 4, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 30, 2018

HDFC Bank Customer Care's response Dear Customer,

Please email us at [protected]@hdfcbank.com from your registered email id along with below details: 1. Date of deduction of transaction from the account 2. Date and amount of refund along with reference details of refund 3. Email or SMS confirmation from merchant regarding refund of transaction 4. Your account number from which amount was deducted 5. Your registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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prabuddha avasarala

from Puducherry, Puducherry

Oct 30, 2018

Email Sent

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Address: East Champaran, Bihar, 845401

Website: Indian customer complaints

Hdfc dsa guy irfan cont no.[protected] &[protected] took my all documents such as itr balance sheet etc at the last moment he asked for rs.8000 to attest my docs through pajyoti once i neft money to irfan's personal account he start bluffing me calls no answer sms no proper reply since six months this guy just assuring me i will re pay your money by tomorrow by day after tomorrow plz seeking your kind support to ask this cheater why he is embarrassing the complete hdfc team. Once required i will provide all documents his account details conversion etc.
My contact [protected], [protected] email [protected]@yahoo.com

Nov 30, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 30, 2018

HDFC Bank Customer Care's response Dear Customer,

We request you to write to [protected]@hdfcbank.com mentioning below details, to enable us to check and assist you further: - Loan Reference Number/ Application Number - Name of the Applicant (as it appears in your Loan application form) - HDFC bank account number ( In case you hold account with HDFC Bank) - Your Address - Your contact number(s) - Type of Loan (e.g. Personal/Express Loan Plus/Auto ) - Date on which Loan Application was collected - Any communication from the DSA Providing a quick update and satisfactory resolution is a matter of commitment for our Bank. We will revert very quickly once the information is provided in the given format.

-Anay
HDFC Bank Customer Assistance

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Address: Pune, Maharashtra, 411006

Hi,

My hdfc salary account held funds transferring/withdrawals with out any prior notice. I have to pay my credit card & informed them i need 2 or 3 installments. But they still locked my one month salary. No one called me regarding this yet. When iâ€™m trying to call them they are not responding. I donâ€™t have even a penny now.

Totally dependent on my earnings. This is injustice & please release my account first.

Nov 30, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 30, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your queries expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Anay
HDFC Bank Customer Assistance

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Address: Chennai, Tamil Nadu, 600005

Hi.
I did my fastag application acknowledgement on 20th september 2018.
Till now i haven't got my fastag courier.

My application reference no. Is hfr078770

I had called customer care couple of times and they gave tracking id in that it shows delivered in bangalore address.
The customer care people are only saying we have raised a complaint we will get back to you. No one is responding.

Very poor service.

I'm still waiting to hear from them

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S k k

from Gurgaon, Haryana

Jan 17, 2019

R/sir
On dated 17.01.2019, I have paid toll in cash for 2 times at two toll plaza but same amount of RS.165/- has been deducted from my fastag account.pls refund this amount in my fastag account.
My customer ID[protected]
Cash payment receipt attached

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Address: Thane, Maharashtra, 421103

- i have taken homeloan in 28 aug 2018 which was earlier decided to disburse on 16th aug 2018. But due to wrong cheque it postponed to 28 aug 2018.
- on 16th aug 2018 bank took cheque of 7047/- in name of interest of 15 days. But actual cheque in disbursed on 28 aug 18. So bank should refund the amount.
- am following and visiting number of times but no one giving me output for the same.

What to do?

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Hi,

I was expecting my new debit card for my hdfc account. Unfortunately, the contact information was not updated and the courier remained undelivered but now i have updated my address. I have received my pin also via sms. I am trying to use phone banking but couldn't find any relevant option to put my request. Kindly guide me how can i get my atm card.

Dec 2, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 29, 2018

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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I have order on foodpanda through my phone pay wallet and because of some problem my order was not complete, so phonepee has refunded the amount which i haven't received yet. I had a talk about my problem with phonepee and they said the amount has been refunded to your card, please ask your bank to solve the issue. I have shared my reference number screenshot with you. Kindly, help me with my refund.

Dec 2, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 30, 2018

HDFC Bank Customer Care's response Dear Customer,

We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, Date & amount of transaction. Our bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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Address: Jaipur, Rajasthan, 302012

My customer number is 73413414.
I have credit card of my account i bought items from flipkart last year and my account is auto pay mode they automatilly reducing the minimum amount. When i went to my so called relationship manager which have no idea & sense of customer service and talking mr. Mahaveer choudhary. Tell me that your amount is deducting there is no problem. But a month ago i got a call from credit card department and i gotta knew all the story. Then i again went to him and he just raise the complaint do nothing. Now that stupid champ saying that you don't want to deposit the money. He is blaming me i will pay the money and i want strong action upon him or i go to court and i will file act 499-500. I simply want hdfc bank to take i strong action upon him.

Dec 4, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Oct 31, 2018

Updated by wx1 no update on this

Verified Support

Nov 01, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and confirm having responded to your email id on October 25, 2018. The reference number for this interaction is [protected].

-Bejoy
HDFC Bank Customer Assistance.

Nov 03, 2018

Updated by wx1 no i want to know that what action have been taken on the person how miss guide us.

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Address: Krishnagiri, Tamil Nadu

Dear sir /madam
I have made wrong transaction throw chiller apps before 15 days.
My beneficiary account number is mistake
Wrong number is _[protected]
Transition id is _[protected] & seconds transition id is _[protected]

Right number is _[protected]

Now plz guide how my money will get refund my account.
Kindly confirm process to reclaim back of woring transaction throw chiller apps.

Dec 4, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and request you to contact our Phone Banking officers at any of our 24 hour Phone Banking numbers mentioned in the below URL: https://bit.ly/2wwwruX

-Anay
HDFC Bank Customer Assistance

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Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 0847 without my concern. I am not interested in this service and don't want this membership any more. So cancel the membership and refund this debited amount.

Oneassist relationship number : 1381261
Name:- tushar aggarwal
Mobile no. :- [protected]
Credit card number ending :- 0847

Aug 9, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Oct 29, 2018

Dear Tushar,

We regret the inconvenience caused. Your membership cancellation is under process vide service request number 3676210. Your refund amount 1399/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.

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Address: 412114

When i am take hdfc life classic assure plus policy that time hdfc life executive say. When complete 3&haif year completed you are close policy & all benefit given to you. When i am complete policy in 3& half year. When i am going hdfc life nigdi pune branch meet for close for policy that time hdfc life executive say only 60% amount given to you & no additional benefit given to you

Dec 3, 2018

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Oct 29, 2018

HDFC Life Customer Care's response Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.

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Address: Dhanbad, Jharkhand, 828402

Respectd sir / madam

I kailash prasad mahato. My aadhar number is[protected]. My bank account linking status is showing inactive.
I have already given aadhaar to bank for linking. But still i facing the problem.
My bank details are hdfc bank, s/b [protected], ifsc code hdfc0003418 duburi branch, jajpur

Please update the details.

Kailash prasad mahato
[protected] / [protected]

Nov 29, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 29, 2018

HDFC Bank Customer Care's response Dear Customer,

As per our records, your Aadhaar number is linked to your savings bank account number ending with 826. Please write to us at [protected]@hdfcbank.com along with the exact date and complete address of the branch where the request was submitted to change the Aadhaar seeded bank account.

-Anay
HDFC Bank Customer Assistance

Oct 30, 2018

Updated by kailashmme Aadhar card submitted for account linking ending with 8983 on 15/10/18 at Jajpur Road Branch, Odisha . But till the date account linking status showing inactive.

Nov 11, 2018

Updated by kailashmme Recently visited 4/5 times to update aadhar number & fresh request given to Jajpur Road Branch . But still not getting the subsidy ammount .

Nov 20, 2018

Updated by kailashmme Aadhar is updated as per bank record ending with 8983 . But not updated on NPCI records which I am unable to receive LPG subsidy ( Bharatgas ) .

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kailashmme

from Jajpur, Odisha

Oct 29, 2018

But the NCPI linking status is shwing inactive.

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Address: Gaya, Bihar, 823001

Sir i have done a recharge of my mother's mobile (Airtel) from payzapp app. But amount is debited and recharge has not done. I retried the transaction but again transaction did not take place and my amount debited again. Now it's been 2 days but i have not get my amount back. So please sir i requested u to plz take appropriate step.
Thanx
My upi id is [protected]@upi...

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Address: Mumbai City, Maharashtra, 400092

After running behind multiple department i got a settlement letter which stated that in 4 installments i'll be settled.

First they took cheque number then they asked me to pay online it self.

I paid 2 installments before date now i'm still getting automated recording asking to pay as per my old due date and calls everyday thrice a day asking to pay money when i am on settlement. I receive statements showing interest on the original amount the number is unreachable for the guy who gve me settlement. They r staying me saying it will will fine aft u make settlement last payment but i knw they r lying. I wanna file a police complaint guide me as to how.

Dec 4, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Address: 560035

On 22nd oct 2018, amount of 1899 debited from my account of hdfc bank in mumbai at cponeassis, without any information or without informing me or without sending otp or phone call to me.
You should atleast have to inform me before the transaction.

I want my money back in my account and information about this why it was debited from my account.

Dec 4, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Address: Vellore, Tamil Nadu, 632601

I had paid minimum dues from past one year r more, but due to i'll health of my wife. N death of brother in family not able to pay from past 6 months. Frm past 15days collection agency is harassing me at workplace,, that agency manager is speaking vulgar language, i asked them to wait till my salary date for payment of 10k from total outstanding bal 42k, but tortureing more. Saying that collection agent will get 10persons at my workplace tomorrow too much harassment. My wife was discharged from hospital only yesterday, now also i'm not able to get required scan for her. But agency manager calls n informs that let ur wife die, i need money. Please suggest me any solution for the payment next week. I have to take my wife again to hospital
Please help

Dec 4, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2018

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed in your mail and you may look forward to receiving a response to your e-mail id in 04 working days. The reference number for this interaction is[protected]. We request you to bear with us in the interim.

-Bejoy
HDFC Bank Customer Assistance.

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I had applied hdfc credit card through your representative as per his advice hdfc card diners club international rewardz selected but now since three month shopkeepers denying payment through this card and says 3% transaction charge applicable with this card. So i am requesting to you kindly solicit the problem to issue me new card otherwise i will discontinue your service. Kindly acknowledged on my mail add. [protected]@gmail.com. Thanks

Dec 3, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2018

HDFC Bank Customer Care's response Dear Customer,

We request you to log-into www.hdfcbank.com and please follow the below steps for downloading the upgrade form: Step 1: Choose " Forms Center" by follow the below mentioned URL ( http://www.hdfcbank.com/personal/form_centers/form_centers ) Step 2: Once inside select Credit Card option and click on " Application for Card Credit Limit Increase / Card Upgrade ". On downloading the form, kindly fill up the same and forward it to the below mentioned address: HDFC Bank Cards Division PO BOX # 8654 Thiruvanmiyur PO Chennai 600 041. All income / supporting documents as mentioned above will need to be self attested (duly signed by you) on the document along with a signed letter. On receipt of the documents, we will review the card upgrade request on your card account and intimate you accordingly.

-Manoj
HDFC Bank Customer Assistance

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Address: Paschim Medinipur, West Bengal, 721457

I'm using hdfc credit card. Now i see the transition details that an amount of 1399/- was debited from my credit card ending with 4944 without my permission on 26/10/2018
Kindly cancel this plan and request you to refund the amount of rs 1399/-. Please deactivate one assist membership & refund me all the deducted amount. This is unacceptable that you deduct amount on name of one assist mfee without customer's info. If it happens again i will cancel my credit card.

Kindly, refund my amount.

Thanks and regards
Nandan chowhan
[protected]

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Nov 1, 2018

Dear Nandan,

We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3683949. Your amount 1399/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.

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arul ap

from New Delhi, Delhi

Dec 12, 2018

Cancelled my one assiment service and refund my money

I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 5362 without my knowledge on 05/12/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-
.

Kindly, refund my amount.

Thanks and regards
Arul Pandian A.

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arul ap's reply, Dec 12, 2018

ancelled my one assiment service and refund my money

I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 5362 without my knowledge on 05/12/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-
.

Kindly, refund my amount.

Thanks and regards
Arul Pandian A.

arul ap's reply, Dec 12, 2018

ancelled my one assiment service and refund my money

I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 0411 without my knowledge on 05/12/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-
.

Kindly, refund my amount.

Thanks and regards
Arul Pandian A.

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Address: Chennai, Tamil Nadu

Website: www.hdfcbank.com

I think it is the poorest service provider bank in the whole country. My application no.[protected]o1, which i submitted appx. 3 months ago. The executives have asked for my documents for more than 5 times and today i when i tracked the application it shows disapproved because of some they don't have required documents.
The executives are so irresponsible towards customer and zero customer centricity is there. They opened my account by telling me something they have not been able to deliver.

Dec 4, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 01, 2018

HDFC Bank Customer Care's response Dear Customer,

As confirmed earlier, the verification process initiated from the Bank's end has not been successful and in view of the same, we necessarily require the residence declaration form available in the below mentioned link for confirmation of your residence address (along with the supporting documents as available). https://bit.ly/2AAcmdz We request you to send the duly filled/signed form to the below mentioned address to enable us to assist you in this regard. HDFC Bank Cards Division No.8, Lattice Bridge Road Thiruvanmiyur Chennai – 600 041.

-Manoj
HDFC Bank Customer Assistance.

Nov 01, 2018

Updated by Shivam Gera13 Hello Manoj,
They have initiated the process gain for the second time and each time I track application it says in Process. It has been 3 months already. If you can do something about it then kindly fast track the application.

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I want to cancell my hdfc life uday proposal but no response from hdfc life.
Hdfc life agent told me to sent an e-mail, but no action taken after e-mail was sent several times.
Proposal have many wrong information and premium deducted was converted into emi without my consent.
I want to cancell the proposal.
No money refund till date.
Also it was said no documentation required, but they asked to submit different documents.
No policy issued by hdfc.
My application no.:[protected]
Premium: inr 10450
Plan: hdfc life uday

Please take action.

Dec 9, 2018

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Oct 29, 2018

HDFC Life Customer Care's response Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.

Oct 30, 2018

Updated by Ajit Baskey several times contacted the agent and e-mail to service @hdfclife.com .
no response or solved the issue.

Verified Support

Nov 05, 2018

HDFC Life Customer Care's response Hi, I would like to inform you that, response dated October 30, 2018 has been shared with policyholder on his registered email Id via interaction no.[protected].

Nov 07, 2018

Updated by Ajit Baskey sorry you have send me policy service form.
please note that no policy have been issued and i want to cancel the policy proposal.

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A

Ajit Baskey

from Koch Bihar, West Bengal

Nov 7, 2018

sorry you have send me policy service form.
please note that no policy have been issued and i want to cancel the policy proposal.

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 854

refund not received

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dsa executive mr. irfan cheated me

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my hdfc salary account hold funds transferring/withdrawal

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fastag still not delivered

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hdfc home loan pre-emi fees

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I haven't received my new debit card

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phonemes/I'm complaining about my refund amount

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unauthorized credit card

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refund request...

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complaint about one assist membership

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policy term& conditions

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aadhar linking status showing inactive

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amount debited but did not get the service

credit card settlement.

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money withdrawn without approval or purchase

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credit card payment

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card not supported every swipe machine or electronic transaction

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cancellation of one assist mfee

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credit card

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request for cancellation of hdfc life uday proposal

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