HDFC Bank Complaints & Reviews

Address: 110037

I had done 1000rupess o[censored]pi transaction from BHIM on 24oct 2018 in which money was debited but not credited in receiver account. Its almost 1 week and i am not able to find any medium to connect bank. Whenever i am trying to call bank, there is no way to connect to bank employees..only they are misguiding the customer various options here and there by their computer talkie.
Even If a bank have not a complaint center how they are working.There is no way of transpancy to connect.today its the issue of 1000..after some time may be it will cocern of 10000 or lac rupees.
We have to raise voice against it.

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi,

So far I haved send 5 mails to fastag.[protected]@insolutionsglobal.com regarding my fastag application. I haven't receive any single responds from them . I applied for fastag on 17/10/2018 for the vehicle no TN07BC9060. my application reference no HFR083446. It shows that I will receive fastag within 7 working days . But still now nothing has been created when ever I call customer care they keep on asking to send ID proofs . I have send my ID proofs for 5 times to fastag.[protected]@insolutionsglobal.com on the below dates
17/10/18,
22/10/18.
25/10/18,
26/10/18,
29/10/18.
so far my account not created and I didnt receive any mail regarding that . called hdfc fastag customer care N number of times . they keep on telling its in process and send documents again and again . kindly help to get fastag immediately . else help me to get my money Rs500 paid for the fastag (TN07BC9060). application ref no:HFR083446 back .

Thanks and regards,
Ravindar Ram

Cust ID: 38680008

HDFC Bank customer support has been notified about the posted complaint.

View replies

S

Shaikhar Daa

from Delhi, Delhi

Jul 16, 2019

This is to inform you that i've applied for aforesaid Fastag application ( # HFR172427) on 2nd day of July 2019 for my car via HDFC Bank portal under Fastag offer but i didn't yet get my Fastag since over last two weeks

In this connection, one week ago, i just got phone call from Blue Dart Courier boy that my related consignment was lying with them due to non-mentioning of my delivery address thereon and just advised to send them email from the HDFC Bank about the customer delivery address confirmation for the said lying consignment. So, i just approach to my home branch of HDFC Bank in this matter and got assured to resolve the same very shortly by their end.

But i got surprised when i just continuous many ring to HDFC FASTAG Helpline No.[protected] and got a reply today with new consignment no. as my previous phone calls didn't pick by anyone on the said helpline.

When i just informed to said helpline phone attendant about my previous fastag consignment no. dispatched without my delivery address but didn't get satisfactory answer from there end and just advised to send them email for re-dispatch my consignment.

Kindly some one advise where should i go to make their complaints for such delay ...

Reply

A

abdul123

from Delhi, Delhi

Aug 26, 2020

i pay 100 rs for fasttag replacement on 16 th july so many times i complain but still today not solve my vehical no GJ35H6000 my bank detail upload for u

Reply

S

Sameer v Kulkarni

Sep 14, 2020

--- Enclosed is a copy of the message.
Dear Sir/Madam
I am fastag holder of HDFC bank. My fastag has been damaged.
I have applied by paying Rs 100 in month of March and still not received it. My vehicle No is
MH09DA1283
The money also has not been refunded to my account.
I have called multiple times regarding this to issue to send my Fastag as early as possible to
customercare center but in vain.
So please send it ASAP.

Reply

S

Sameer v Kulkarni

Sep 14, 2020

Dear Sir/Madam
I am fastag holder of HDFC bank. My fastag has been damaged.
I have applied by paying Rs 100 in month of March and still not received it. My vehicle No is
MH09DA1283
The money also has not been refunded to my account.
I have called multiple times regarding this to issue to send my Fastag as early as possible to
customercare center but in vain.
So please send it ASAP.

Reply

D

Digvijaysingh Aswal

Sep 26, 2020

Regarding refund as the I paid the amount in cash as well as the same amount was deducted from my fastag wallet also.

Reply

M

Manjeet Singh Rathore

Oct 8, 2020

Dear all, , pls don't purchase HDFC Fasttag

I applied for reissue my fasttag in Feb 2020 and also paid Rs 100 in March 2020
But still, I don't receive my Fasttag of my cra RJ07CA8926

No any response from customer care
No any reply over email also

I didn't expected such a poor service from HDFC

Regards
Manjeet
[protected]

Reply

Helpful

Found this helpful?

6 Comments

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra, 411057

I request for a password in 2 HDFC bank but bith branch are reject my reqest and told me to go in another branch. Foolish service is provided by HDFC. When I contacted the customer care number that lady didnt provide me any support also i check on mpassbook but that application is also not working. When i discuss with the personal banker he told me to provide the statement but i am not interested to show my transaction, i just want the password 1st page. If only 1st page is sufficient to verification then why should i show all my transaction through statement.

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Tikamgarh, Madhya Pradesh, 472001

Dear sir,
My self prince yadav my employee code 111759, i am a employ of your bank.in madhya pradesh. I resigned in 2014, since there today i have not received my pf no. I send many more emails to hdfc bank hr department, but unfortunately i have not get any type of reply. So i am requesting to you at last time please check my employee code and clear the information about my pf account.
Thanks

Nov 29, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 29, 2018

HDFC Bank Customer Care's response Dear Customer,

Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

-Anay
HDFC Bank Customer Assistance

Oct 30, 2018

Updated by princevicky3532 My employee code is 111759 and my supervisor's name Yogendra vyas, my location Was TIKAMGARH
MY CONTACT NO. [protected].
Thanks

Nov 02, 2018

Updated by princevicky3532 I have not found any type of reply

View replies

P

princevicky3532

from Bhopal, Madhya Pradesh

Oct 30, 2018

My employee code is 111759 and my supervisor's name Yogendra vyas, my location Was TIKAMGARH
MY CONTACT NO. [protected].
Thanks

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400062

I have got at least 50 calls by hefc bank calling for my wife's credit card payment.. and when asked for a settelment was informed that cannot be done asked to call customer care .. that customer care number do not handle these things is what I was told by them ... Later again he called me and said will harras me until I pay I have a recording of the representative name omkar .. he refused to give me his last name .. I am filling a official police complaint today .. get this fixed

Dec 2, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Oct 29, 2018

Updated by Niraj Samant Email me at [protected]@gmail.com can't give any account details as that's not even my account

Verified Support

Oct 30, 2018

HDFC Bank Customer Care's response Dear Customer,

Please write to [protected]@hdfcbank.com with your Card No. & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Bejoy
HDFC Bank Customer Assistance.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: HDFC

I have applied for regalia credit card through hdfc bank agent. Verification was done properly. Reveived the verification call from hdfc head office on oct 15th 2018. After 1 week i received the kit. But found the card was not hdfc regalia credit card... It was actaully hdfc jet priviledge card.
Kindly take action against those telecallers who make such fraud for earning their commision.

Please look into the issue.

Credit card application ref no - 18j[protected]w1
Name: sunny sharma

Dec 2, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 30, 2018

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

-Anay
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 534204

Dear sir,

We varma automotives are existing customer in hdfc bank, tanuku, west godavari, andhra pradesh-534211 with a/c:no[protected] we will do our regular transaction like rtgs and nefts from hdfc bank, bhimavaram chinaamiram branch. But they are not doing rtgs and nefts and on of the branch teller from chinamiram telling that they will not do other bank transations in case we transfer our account from tanuku to bhimavaram branch but we are happy with the service providing from tanuku branch so please solve the issue as soon as possible. Bank details are given below

Varma automotives
Hdfc bank, tanuku branch
A/c;[protected]
Current a/c.
Mob:[protected]

Nov 30, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 30, 2018

HDFC Bank Customer Care's response Dear Customer,

We understand our official, Mr. Rajakumar Chaganti has contacted you and addressed your concerns. Should you require any further assistance, you can contact our official, Mr. T. Narasimhulu at [protected].

-Anay
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bidar, Karnataka, 585403

I had booked a flight ticket from hyderabad to bangalore for 1602 rupees using paytm and paid using my debit card. For some reason i had to cancel the ticket on 27th october. The refund amount was 869. It is showing in paytm that it's refunded but it's not getting reflected in my account.
I am unable to contact the bank. Please help.
Reference number for refund - 74332748301830051916140

Dec 4, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 30, 2018

HDFC Bank Customer Care's response Dear Customer,

Please email us at [protected]@hdfcbank.com from your registered email id along with below details: 1. Date of deduction of transaction from the account 2. Date and amount of refund along with reference details of refund 3. Email or SMS confirmation from merchant regarding refund of transaction 4. Your account number from which amount was deducted 5. Your registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

View replies

P

prabuddha avasarala

from Puducherry, Puducherry

Oct 30, 2018

Email Sent

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: East Champaran, Bihar, 845401

Website: Indian customer complaints

Hdfc dsa guy irfan cont no.[protected] &[protected] took my all documents such as itr balance sheet etc at the last moment he asked for rs.8000 to attest my docs through pajyoti once i neft money to irfan's personal account he start bluffing me calls no answer sms no proper reply since six months this guy just assuring me i will re pay your money by tomorrow by day after tomorrow plz seeking your kind support to ask this cheater why he is embarrassing the complete hdfc team. Once required i will provide all documents his account details conversion etc.
My contact [protected], [protected] email [protected]@yahoo.com

Nov 30, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 30, 2018

HDFC Bank Customer Care's response Dear Customer,

We request you to write to [protected]@hdfcbank.com mentioning below details, to enable us to check and assist you further: - Loan Reference Number/ Application Number - Name of the Applicant (as it appears in your Loan application form) - HDFC bank account number ( In case you hold account with HDFC Bank) - Your Address - Your contact number(s) - Type of Loan (e.g. Personal/Express Loan Plus/Auto ) - Date on which Loan Application was collected - Any communication from the DSA Providing a quick update and satisfactory resolution is a matter of commitment for our Bank. We will revert very quickly once the information is provided in the given format.

-Anay
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra, 411006

Hi,

My hdfc salary account held funds transferring/withdrawals with out any prior notice. I have to pay my credit card & informed them i need 2 or 3 installments. But they still locked my one month salary. No one called me regarding this yet. When i’m trying to call them they are not responding. I don’t have even a penny now.

Totally dependent on my earnings. This is injustice & please release my account first.

Nov 30, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 30, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your queries expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Anay
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu, 600005

Hi.
I did my fastag application acknowledgement on 20th september 2018.
Till now i haven't got my fastag courier.

My application reference no. Is hfr078770

I had called customer care couple of times and they gave tracking id in that it shows delivered in bangalore address.
The customer care people are only saying we have raised a complaint we will get back to you. No one is responding.

Very poor service.

I'm still waiting to hear from them

View replies

S

S k k

from Gurgaon, Haryana

Jan 17, 2019

R/sir
On dated 17.01.2019, I have paid toll in cash for 2 times at two toll plaza but same amount of RS.165/- has been deducted from my fastag account.pls refund this amount in my fastag account.
My customer ID[protected]
Cash payment receipt attached

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Thane, Maharashtra, 421103

- i have taken homeloan in 28 aug 2018 which was earlier decided to disburse on 16th aug 2018. But due to wrong cheque it postponed to 28 aug 2018.
- on 16th aug 2018 bank took cheque of 7047/- in name of interest of 15 days. But actual cheque in disbursed on 28 aug 18. So bank should refund the amount.
- am following and visiting number of times but no one giving me output for the same.

What to do?

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi,

I was expecting my new debit card for my hdfc account. Unfortunately, the contact information was not updated and the courier remained undelivered but now i have updated my address. I have received my pin also via sms. I am trying to use phone banking but couldn't find any relevant option to put my request. Kindly guide me how can i get my atm card.

Dec 2, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 29, 2018

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have order on foodpanda through my phone pay wallet and because of some problem my order was not complete, so phonepee has refunded the amount which i haven't received yet. I had a talk about my problem with phonepee and they said the amount has been refunded to your card, please ask your bank to solve the issue. I have shared my reference number screenshot with you. Kindly, help me with my refund.

Dec 2, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 30, 2018

HDFC Bank Customer Care's response Dear Customer,

We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, Date & amount of transaction. Our bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jaipur, Rajasthan, 302012

My customer number is 73413414.
I have credit card of my account i bought items from flipkart last year and my account is auto pay mode they automatilly reducing the minimum amount. When i went to my so called relationship manager which have no idea & sense of customer service and talking mr. Mahaveer choudhary. Tell me that your amount is deducting there is no problem. But a month ago i got a call from credit card department and i gotta knew all the story. Then i again went to him and he just raise the complaint do nothing. Now that stupid champ saying that you don't want to deposit the money. He is blaming me i will pay the money and i want strong action upon him or i go to court and i will file act 499-500. I simply want hdfc bank to take i strong action upon him.

Dec 4, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Oct 31, 2018

Updated by wx1 no update on this

Verified Support

Nov 01, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and confirm having responded to your email id on October 25, 2018. The reference number for this interaction is [protected].

-Bejoy
HDFC Bank Customer Assistance.

Nov 03, 2018

Updated by wx1 no i want to know that what action have been taken on the person how miss guide us.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Krishnagiri, Tamil Nadu

Dear sir /madam
I have made wrong transaction throw chiller apps before 15 days.
My beneficiary account number is mistake
Wrong number is _[protected]
Transition id is _[protected] & seconds transition id is _[protected]

Right number is _[protected]

Now plz guide how my money will get refund my account.
Kindly confirm process to reclaim back of woring transaction throw chiller apps.

Dec 4, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and request you to contact our Phone Banking officers at any of our 24 hour Phone Banking numbers mentioned in the below URL: https://bit.ly/2wwwruX

-Anay
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 0847 without my concern. I am not interested in this service and don't want this membership any more. So cancel the membership and refund this debited amount.

Oneassist relationship number : 1381261
Name:- tushar aggarwal
Mobile no. :- [protected]
Credit card number ending :- 0847

Aug 9, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

View replies

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Oct 29, 2018

Dear Tushar,

We regret the inconvenience caused. Your membership cancellation is under process vide service request number 3676210. Your refund amount 1399/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 412114

When i am take hdfc life classic assure plus policy that time hdfc life executive say. When complete 3&haif year completed you are close policy & all benefit given to you. When i am complete policy in 3& half year. When i am going hdfc life nigdi pune branch meet for close for policy that time hdfc life executive say only 60% amount given to you & no additional benefit given to you

Dec 3, 2018

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Oct 29, 2018

HDFC Life Customer Care's response Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Dhanbad, Jharkhand, 828402

Respectd sir / madam

I kailash prasad mahato. My aadhar number is[protected]. My bank account linking status is showing inactive.
I have already given aadhaar to bank for linking. But still i facing the problem.
My bank details are hdfc bank, s/b [protected], ifsc code hdfc0003418 duburi branch, jajpur

Please update the details.

Kailash prasad mahato
[protected] / [protected]

Nov 29, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 29, 2018

HDFC Bank Customer Care's response Dear Customer,

As per our records, your Aadhaar number is linked to your savings bank account number ending with 826. Please write to us at [protected]@hdfcbank.com along with the exact date and complete address of the branch where the request was submitted to change the Aadhaar seeded bank account.

-Anay
HDFC Bank Customer Assistance

Oct 30, 2018

Updated by kailashmme Aadhar card submitted for account linking ending with 8983 on 15/10/18 at Jajpur Road Branch, Odisha . But till the date account linking status showing inactive.

Nov 11, 2018

Updated by kailashmme Recently visited 4/5 times to update aadhar number & fresh request given to Jajpur Road Branch . But still not getting the subsidy ammount .

Nov 20, 2018

Updated by kailashmme Aadhar is updated as per bank record ending with 8983 . But not updated on NPCI records which I am unable to receive LPG subsidy ( Bharatgas ) .

View replies

kailashmme

from Jajpur, Odisha

Oct 29, 2018

But the NCPI linking status is shwing inactive.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Gaya, Bihar, 823001

Sir i have done a recharge of my mother's mobile (Airtel) from payzapp app. But amount is debited and recharge has not done. I retried the transaction but again transaction did not take place and my amount debited again. Now it's been 2 days but i have not get my amount back. So please sir i requested u to plz take appropriate step.
Thanx
My upi id is [protected]@upi

HDFC Bank customer support has been notified about the posted complaint.

Oct 28, 2018

Updated by [email protected] Posted

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 854

I didn't get my refund money

Post your Comment

fastag complaint # account not created# application reference no. is hfr083446# no response from insolutions global#

Post your Comment

passbook issue

Post your Comment

I have not get my pf no.

Post your Comment

harassment

Post your Comment

received wrong credit card.

Post your Comment

not doing other hdfc branch rtgs and nefts

Post your Comment

refund not received

Post your Comment

dsa executive mr. irfan cheated me

Post your Comment

my hdfc salary account hold funds transferring/withdrawal

Post your Comment

fastag still not delivered

Post your Comment

hdfc home loan pre-emi fees

Post your Comment

I haven't received my new debit card

Post your Comment

phonemes/I'm complaining about my refund amount

Post your Comment

unauthorized credit card

Post your Comment

refund request...

Post your Comment

complaint about one assist membership

Post your Comment

policy term& conditions

Post your Comment

aadhar linking status showing inactive

Post your Comment

amount debited but did not get the service

Post your Comment

Related businesses