Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Jun 7, 2026
Complaints 32953
Resolved
18420
Unresolved
14533
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 858

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shridhar Hosmani
from Bengaluru, Karnataka
Oct 24, 2018
Resolved
Report
Copy
Resolved

Address: Bangalore, Karnataka, 560048

Hi team,
My name is shridhar, i am registering this complaint regarding credit card payment. Due to security reason couple of days back i have blocked credit card. While blocking the card i have asked representative can i able to make my due payments to the existing card, he said yes. After some days while generating the bill bank has generated bill in new card number and bank has not initiated about new card number. Hence i cant able to make payments to old card now, could you please assist me with this issue?
Nov 24, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2018
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance
Hi,
I'm using an NRI account for Net banking, since past 2 weeks I'm not receiving OTP on my registered mobile number.Can you pleas ehelp to check and ocnfirm what is the issue.
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    Kaviya S
    from Mumbai, Maharashtra
    Oct 24, 2018
    Resolved
    Report
    Copy
    Resolved

    Ad hoc statement charge ₹118 have been deducted on 23/10/2018 from my hdfc salary account without any information.

    But i haven't asked for any such statements from bank either by visiting branch or through net banking.

    When i reach branch regarding the same issue, they cant provide proper solution as well as customer care told same answer.

    So i need clarification from bank or reverse my ₹118 to my account.
    Withfrawal - 118.00 rs
    Oct 24, 2018
    Complaint marked as Resolved 
    Ad hoc statement charge ₹118 have been deducted from my hdfc salary account without any information. But i haven't asked for any such statements from bank either by visiting branch or through net banking. When i reach branch regarding the same issue, they cant provide proper solution as well as customer care told same answer. So i need clarification from bank or reverse my ₹118 to my account. Withfrawal - 118.00 rs
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      srvranjan
      from Burla, Odisha
      Oct 24, 2018
      Resolved
      Report
      Copy
      Resolved

      Address: Khordha, Odisha, 751005

      Sir, i purchased a mobile (Vivo v9 youth) from flipkart on 14-oct-2018 by debit card emi of hdfc bank, the price of mobile 12591 will debit from my card. After 10 min i cancel the order (Order id-od[protected] the amount will be refunded to my card on 15-oct-2018, i alredy call to flipkart customer care they told me your refund alredy revert in your card. But from bank my loan is active and loan number also be generated ([protected]) and my emi date will be set on 5-nov-2018. (Rs.1142.39). I alredy 6to7 times call to hdfc customer care they told me there are no amount will refund. Hdfc bank customer service not responding my call. I alredy wait 10 days after then i call they told me no refund will be shown wait. I go to hdfc bank they told me contact to phone banking service. So what can i do here i irriteted extreamly. I have all proves all recoding of bank and flipkat. My mobile no register in bank and flipkart-[protected], please help me...
      Nov 26, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 25, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      We have received a cancellation request and we are waiting to receive the refund amount from Flipkart for processing the same. Kindly liaise with Flipkart for further status, post which the loan can be closed. Please write to [protected]@hdfcbank.com for any further clarification or assistance. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

      -Bejoy
      HDFC Bank Customer Assistance.
      Oct 25, 2018
      Updated by srvranjan
      Flipkart already refund on 15 Oct 2017. See the screen shot of the mail from flipkart

      Oct 27, 2018
      Updated by srvranjan
      Flipkart already refunded the amount Rs.12591 I mentioned the confirmation mail with the reference number i mentioned the screenshot below .HDFC bank is delay and harassment the Customers The Customer service is very poor...If Flipkart not refunded how was the reference number create? Private banks are Cheaters like HDFC bank my issue not resolved Please help me

      I paid my hdfc credit card bill via billdesk 3 days ago.I have not been paid on my bill yet.

      Transactions Reference no (PSB[protected])
      Payment Amount (10000)
      Payment mode (Sbi net banking)

      I hope you will solve my problem soon.
      Thank you
      Surinder kumar
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        nipun.agrawal2006
        from Delhi, Delhi
        Oct 24, 2018
        Resolved
        Report
        Copy
        Resolved

        Address: Gurgaon, Haryana, 122018

        Hi -

        I have a salary account with hdfc bank and the customer id is 42923387

        I have linked my mutual fund sips to my hdfc to deduct amount via ecs, every month but the fund was not there in my account.

        Hdfc bank has deducted rs. 590.00 in the above deductions, i not even received any intimation via call/email/sms from the bank before deductions. This has been done 9 times over last 6 months.

        Request you to consider my complaint and help me to get my money back and also to avoid further deductions in my account. Thank you.
        Oct 24, 2018
        Complaint marked as Resolved 
        Details in the complaint were to be updated hence a fresh complaint has been launched
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 24, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        We regret our inability to act upon the instructions for cancellation of ECS mandate you have sent us through e-mail, for security and authentication purposes. Please submit your requirement at the nearest branch, through a written letter, duly signed by all account holders. In case you are unable to visit the branch, you can send the same by postal service or courier. Please visit the following link for the address of our branches and ATMs https://goo.gl/oKhNCZ We trust you will appreciate that this is to protect our customers' interests. Please write to [protected]@hdfcbank.com for any further clarification or assistance.

        -Anay
        HDFC Bank Customer Assistance
        Oct 25, 2018
        Updated by nipun.agrawal2006
        Dear HDFC team,

        I have not asked for the cancellation of the ECS mandate. My requirement is getting my funds back to my account. Totally 7080 Rs have been cut in 12 transactions as penalty. I want that amount to be transferred back to my account as it was cut without any prior notification as well as the bank hasn't suffered in any which way that it penalized me for this.

        Please act upon this at the earliest.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Parvathi Natarajan
          from Cuddalore, Tamil Nadu
          Oct 24, 2018
          Report
          Copy

          Address: Chennai, Tamil Nadu, 600024

          I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 7879 on date:15/10/2018. I am not interested about this service and don't want this membership any more.

          Kindly refund and deactivate this service on urgent basis. Don't activate this type of service in future. I am not happy with your service and please refund my money back as soon as possible.
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Parvathi,

          Greetings from OneAssist!

          We regret the inconvenience caused. We request you to share your membership ID details on [protected]@oneassist.in or Inbox us on Facebook or Twitter. So that we can assist you in your case.

          Regards,

          Devendra,

          OneAssist, Social Media Team.
          I paid my hdfc credit card bill via billdesk 3 days ago.I have not been paid on my bill yet.

          Transactions Reference no (PSB[protected])
          Payment Amount (10000)
          Payment mode (Sbi net banking)

          I hope you will solve my problem soon.
          Thank you
          Surinder kumar
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            mukesh lohani
            from Chandigarh, Chandigarh
            Oct 23, 2018
            Resolved
            Report
            Copy
            Resolved

            Address: Jammu, Jammu and Kashmir

            Sir mere pass hdfc ka crdeit card 55555 hai.. Hdfc ne bnate time use smart pay scheme mai bnaya jisme wo life time free hai but baad mai usme two mnth 100 - 100 rupees kar ke cut kiye phir apne aap use band karke mera postpaid no jo usme fill hai uska bill bharna suru kar diya.. Ab member ship fees 1000 rs ki panlty di hai. Jab coustmr care or inki koi head niss renu se baat ki to unhone btaya sir galti to hai bank but hum kuch ni kar skte... Sir plzz solce this problm jab meri koi mistake ni hai hadfc ki glti hai to fir mai mmbr ship fees ku bharu... Plz solve immdtlty... Your mukesh chandra
            Nov 26, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Oct 23, 2018
            Updated by mukesh lohani
            Galti hmari ni hai phir bhi penalty costumer ku bhare...Hdfc credit card staff section ne bhi koi positiv responce ni diya jab galti bank ki hai to hme penalty ku...Plzz solve this prblm and they also agreed sir aapka to smart pay scheme par credit card open hua hai ye galt hua aapke sath but hum kuch ni kar skte...
            Verified Support
            Oct 25, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your Card No., complete issue and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

            -Anay
            HDFC Bank Customer Assistance
            Verified Support
            Oct 26, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            We observe that the card was issued as a priced card and the same would be converted to lifetime free card upon activation of Smartpay service within 90days. We note that the smart pay service was deactivated before the card could be converted to lifetime free car and hence the card continued to be a pried card.

            -Anay
            HDFC Bank Customer Assistance.
            Nov 05, 2018
            Updated by mukesh lohani
            This is not my fault this is the fault of hdfc bank..why consumer pay the amount..Plz resolve the problem
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              sandeepksaini2005
              from Dirba, Punjab
              Oct 23, 2018
              Resolved
              Report
              Copy
              Resolved

              Address: Hoshiarpur, Punjab, 146001
              Website: Thepineproducts.in

              Today i recive call from above said no i don't know the name her, she shouting on me about credit card payment insult me too much and use raugh language and also use gunda language i have the recording i need to know who is that lady. If hdfc bank did not provide me details i go to police and file against complaint hdfc bank bsz she is the employee of hdfc
              My no is [protected]
              Dec 4, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Nov 01, 2018
              HDFC Bank Customer Care's response
              Dear Mr.Kumar,

              This is with reference to your concerns raised regarding your credit card account. In this regard, you may look forward to receiving a response on your recorded email ID in 3 business days and request you to bear with us in the interim. In the event you seek any further clarification regarding your card account, please feel free to write to us at [protected]@hdfcbank.com. Kindly note the query reference number for this correspondence is [protected].

              -Anay
              HDFC Bank Customer Assistance
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sachin xdsp
                from Sirsilla, Telangana
                Oct 23, 2018
                Resolved
                Report
                Copy
                Resolved

                Address: Khammam, Andhra Pradesh, 507101

                My name is ramesh. K i worked with hdfc life from february 2016 to september 2018. I don't know how to apply my provident fund. Kindly help me for settlement of my pf. I am unable to contact my representing branch. They are always busy.

                Regards
                K. Ramesh
                Emp no-147161
                Location-kothagudem telangana
                Hdfc life (Banca)
                E-mail [protected]@yahoo.co.in
                Cell-[protected]
                Nov 24, 2018
                Complaint marked as Resolved 
                HDFC Life customer support has been notified about the posted complaint.
                Verified Support
                Oct 24, 2018
                HDFC Life Customer Care's response
                Hi, kindly inform the customer to connect with respective business HR for addressing the concern.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  pranav99
                  from Ahmedabad, Gujarat
                  Oct 23, 2018
                  Report
                  Copy

                  Address: Morbi, Gujarat, 363641
                  Website: cradit card

                  My cradit card is blocked my card no is [protected] i m visited so many time at my home branch and calling so many call to customer care but nothing works so pls do the need full its not working in net banking also they tell me wrong login pls ragister first but i already ragister i remember my login id and pw also pls find quikly
                  HDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sandeep Bhamidipati
                    from Bengaluru, Karnataka
                    Oct 23, 2018
                    Resolved
                    Report
                    Copy
                    Resolved

                    charging service charge without knowledge

                    How dare you guys can charge the service fee or whatever without customers knowledge. It is my salary account and service charge is free as mentioned while opening the salary account. This is something which is not acceptable
                    Inst-alert chg inc gst jul-sep2018-mir[protected]Rs 17.70)
                    This is the reference no and refund each and every fee till now which has been deducted from my account....
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy
                    S
                    Sayan Bose
                    from Delhi, Delhi
                    Oct 23, 2018
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Kolkata, West Bengal, 700025

                    My hdfc credit card has been suspended from bank side as my last minimum due is 57000 and i have cleared all the balance to maintain the minimum credit card balance. My credit card number is - [protected]

                    As i am defaulter of late payment earlier but now i am paying all my outstanding balance. Due to some medical emergency, i used it but it showing pick up card. Kindly unblock my card or give me any solution so that i can continue the card again.
                    Mail-id - iambose.[protected]@futureretail.in
                    Ph no-[protected] (As my register mobile no has been chenged)
                    Dec 4, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 25, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    With regard to your credit card, we request you to contact our Debt manager at[protected]/40372303.

                    -Manoj
                    HDFC Bank Customer Assistance.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      mehul g mehta
                      from Delhi, Delhi
                      Oct 23, 2018
                      Resolved
                      Report
                      Copy
                      Resolved

                      Dear sir,

                      I am investor of hdfc mf. I have invested in liquid fund (Hdfc money market fund - growth option # folio: 9920810/80) i have sent redemption request on[protected] but today i got message that redemption request is rejected because of "scheme incorrectly mentioned"

                      I would like to invite your attention that i have sent this request on statement only. Then this is not expectation from hdfc.

                      Please look into the matter and do the needful.

                      Hetal mehta
                      Nov 23, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 23, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Your query pertains to HDFC Mutual Funds. Please email [protected]@hdfcfund.com, a special team for Mutual Fund queries.

                      -Anay
                      HDFC Bank Customer Assistance
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        G
                        Gsethi121
                        from Delhi, Delhi
                        Oct 23, 2018
                        Resolved
                        Report
                        Copy
                        Resolved

                        Hi,

                        I want to settle out my hdfc loan account no.22514113.in 2012 i got this loan due to some medical issues i was not able to repay the installments which leads to get abused calls from your bank employees, even most of my family members suffered a lot. For all this i really got mentally disturbed however bank employees never bothered about that.

                        It's my humble request kindly let me know the full and final amount on which this loan account get settled out.

                        Gaurav
                        [protected]
                        Nov 24, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 24, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have received your mail vide Ref ID:[protected] and will revert to you in 05 working days.

                        -Anay
                        HDFC Bank Customer Assistance
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          from Durgapur, West Bengal
                          Oct 23, 2018
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: 713428

                          I request for for noc before one month through customer care executive. Your executive told that, "you will received your noc within 4 working days", but still nownot received any noc. So please send my noc as soon as possible and confirm my cibil status. My mail id : swapnendu.[protected]@hotmail.com/swapnendu.[protected]@rediffmail.com.
                          My mobile : [protected]//[protected]
                          Thanking you.
                          Nov 26, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 25, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We have reviewed your queries expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

                          -Anay
                          HDFC Bank Customer Assistance
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Radhasrini
                            from Salem, Tamil Nadu
                            Oct 23, 2018
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: 641604

                            I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 8821 without my concern on date:24/01/2018. after that i complain to cancel the plan but not ready to cancel the plan but plane changed Rs.899 plan I am not interested about this service and don't want this membership any more. So cancel the membership for coming year
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Oct 23, 2018
                            Updated by Radhasrini
                            kindly resolve early
                            Dear Customer,

                            We regret the inconvenience caused. We request you to share your membership ID details on [protected]@oneassist.in or Inbox us on Facebook or Twitter. So that we can assist you in your case.

                            Regards,

                            Devendra,

                            OneAssist, Social Media Team.
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              Divyashree Santhosh
                              from Bengaluru, Karnataka
                              Oct 23, 2018
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: 600074

                              Hi, this is regarding my debit card emi. I got a mesage on october 16th 2018 as i have purchased for 24499 as emi on my debit card for 12 months which is not actually done by me. Even i didn't get any otp for this transaction. I have contacted my personal banker regarding this and also i have reached two hdfc branches near me. But i couldn't get any proper response from them. All i could hear from them is only through phone banking i can resolve this. But trying to reach them through phone banking for three days. It is useless and couldn't able to connect them.
                              Nov 23, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 23, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We wish to inform you that two debit card equated monthly installment loan is issued on your account. Also amount of Rs. 13490 is refunded to your account. However we are unable to find any debit of Rs. 24499 on October 16, 2018 as per our records. We request you to to provide order cancellation number for further cancellation process. RE:'HBL=[protected]'

                              -Anay
                              HDFC Bank Customer Assistance
                              Oct 23, 2018
                              Updated by Divyashree Santhosh
                              Hi,
                              Even to cancel the EMI for 24499 your customer care peoples ask me to connect to debit card EMI section [protected]. but seriously, i couldn't able to connect this number for past two days. then how can i provide you the cancellation number. And my E-statement for debit card EMI got generated along with 24499 and will get autopay on Nov 5th. before it got paid i need to cancel it. Please can you help me cancel the EMI?
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Subodh Lasure
                                from Mumbai, Maharashtra
                                Oct 23, 2018
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Thane, Maharashtra, 421301

                                Hello,

                                I have got a call from hdfc to convert the credit card payment into emi. I was informed that it will charge me 1.1%. However, i have been charged by 1.25% of interest.

                                Payment of 68, 341 rs. Done on 2:15 pm 21 oct 2018.
                                The number that i got call from is, [protected]
                                Name of caller avadhesh. Didn't provide any further information.
                                Emi conversion done at 12:29 pm 23 oct 2018

                                I called back on the same number to ask about false information provided. The person is not answering my phone calls. I need immediate attention on the same.

                                Please call me at the earliest.

                                Regards,
                                Subodh
                                Oct 29, 2018
                                Complaint marked as Resolved 
                                Issue is resolved. HDFC has proved to be a reliable bank. I got a call from the same agent, and he said sorry for misunderstanding. I appreciate HDFC takes good care of their customers. Kudos to all HDFC staff and Avdhesh.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 23, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We're sorry to hear that. Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                -Anay
                                HDFC Bank Customer Assistance
                                Oct 25, 2018
                                Updated by Subodh Lasure
                                I have sent the email. I am waiting for a response now,
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  K Janardhan rao
                                  from Jaipur, Rajasthan
                                  Oct 23, 2018
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Hyderabad, Andhra Pradesh, 500029

                                  My credit card no. [protected].in my last statement you have charged rs 590/ as over limit penalty. If i am crossing the limit why you should approve purchase and the same should be informed to me before approving the purchase. My excess spending was only about rs 330/ and the penalty was rs 590/ which is unfair. Kindly refund the penalty amount of rs590/
                                  Nov 26, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 24, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We wish to clarify that, when the outstanding on your card account exceeds your assigned credit limit, an over limit fee of 2.5% of the amount exceeded the limit subject to a minimum of Rs.500.00 plus GST would get levied. Hence we suggest you to henceforth make use of your card within the assigned credit limit to avoid being levy of charges. You may refer to the below link for details of the same: https://bit.ly/2k7MGwQ

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sravani Donti
                                    from Bengaluru, Karnataka
                                    Oct 23, 2018
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: 560078

                                    Hi i have a salary account with hdfc and i took few loans and emi is auto debiting. When i dont have enough amount it is showing in negative but when i deposited money it becomes zero. Why are not refunding my money back. Why are you cheating people like this.

                                    In this case, im paying emi seperately and this money is also going like this. On top of that your agency people will talk like # even after paying. When we want to complaint about this, no one will give a # to answer
                                    Nov 26, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 26, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We understand that our branch official Ms. Seema Harish has contacted you and addressed your queries. For further assistance you may contact Mr. Bhanutej KB on [protected].

                                    -Anay
                                    HDFC Bank Customer Assistance
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Avya Kaushik
                                      from Delhi, Delhi
                                      Oct 23, 2018
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: 122001

                                      I have owned a hdfc credit card and after 1st purchase on it i asked the customer care agent to convert my payment in emi, since i was new so i cant do that but he told me by september it will automatically convert to emi as i have mentioned the remarks, but now i am getting calls to make total due payment in one go which is not possible for me, so i want to convert it in emi
                                      Nov 23, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 23, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We have reviewed your queries expressed and you may look forward to receive a response to your e-mail id in 7 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                                      -Anay
                                      HDFC Bank Customer Assistance.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit