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HDFC Bank Complaints & Reviews

2.9

Updated: Feb 20, 2026

Complaints 32944

Resolved

18420

Unresolved

14524

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Address: Udham Singh Nagar, Uttarakhand, 263153

My name is baljeet singh and i am a hdfc customer for 5 years, i have been a good customer with never late with my bills and my payments, this year i decided to close my current account as i no longer use it, i deposited the whole sum against my account and requested for a no dues certificate, but the bank officials started ignoring my request and started to avoid taking my calls. I have gone to branch several times and met the manager but even he is not giving me a satisfactory answer. At this point of time i am so frustrated that i am thinking of closing all my accounts with hdfc and transfer them to some other bank where customers are not treated as stray dogs and not harassed as they are done in hdfc. It has been over a month and they still keep on telling me that it is under processing.

Name :- baljeet singh
Contact :- [protected]@gmail.com

Bank branch code :- 2836

Branch address :- alankar complex,
Opposite indane gas agency
Kashipur by pass road rudrapur, 263153, uttrakhand, india

Nov 26, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2018

HDFC Bank Customer Care's response Dear Customer,

We note that our Bank Official has contacted you to address your queries and concerns. Please feel free to speak to our Bank Official Mr. Rakesh Kr. Srivastava on [protected] for any further clarification or assistance.

-Anay
HDFC Bank Customer Assistance

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girish jani

from Vadodara, Gujarat

Oct 22, 2018

I am girish jani. please i have paid all amount so clear my cibil report as soon as earliest.

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Address: Lucknow, Uttar Pradesh

I am dr ahsan khaliq siddiqui working at kgmu, lucknow. My ac no[protected]. I was withdrawing 20000/ inr from hdfc naqqas branch atm (Atm no. P1eclk05) at 21.1 pm date 20/10/18 by my hdfc atm card (Card no. [protected])
But atm has withdrawn only 16000/ inr only.
So please check it and return 4000/inr to my account.
Thanks.
Dr ahsan khaliq siddiqui
Associate professor
Kgmu, lucknow

Nov 23, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2018

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

-Anay
HDFC Bank Customer Assistance

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Address: 110059

Hi hdfc,

I have received a call on 4th october from the hdfc loan department wherein he have been informed about offer for the loan of 750000 as special offer for him only to get the loan against the insurance policy of 75000/-, & later i received the call from another number ([protected], ashish) to make the payment for policy with oxxy healthcare & asked to pay the amount of 59000 inr for 600000 inr loan amount & payment was done by me on 6th october. Now they are wasting my time on all this. I want my money to be refunded.

Thanks,
Hemant sahoo

HDFC Bank customer support has been notified about the posted complaint.

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Address: Thane, Maharashtra, 421204

My existing debit card which has expiry of 7 /2022 hdfc bank deactivated my debit card without my knowledge and intimation and i did not get new debit card, i called to customer care many times and they said that card has been hotlisted for safer reasons... I don’t know what reason, after that i reached to my home branch but the bank employee did not resp...
I wanted to know the justification...

Nov 23, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 23, 2018

HDFC Bank Customer Care's response Dear Customer,

We wish to inform that the bank regularly monitors the credit card transactions incurred by its customers and during such instance, the bank has observed certain international transaction(s) on your Credit Card. Transaction date: March 14, 2018 Merchant Name: iqoption.com Limassol 2 Instances As informed in our terms and conditions while offering the card, these transactions may have implications under Foreign Exchange Management Act (FEMA), 1999. The guidelines issued by Reserve Bank of India in the matter are as under 1. Remittance in any form towards overseas foreign exchange trading (including through electronic/internet trading portals or by use of credit/debit cards) is not permitted and customers are cautioned not to remit or deposit money or utilize credit/debit cards for such transactions. 2. Person resident in India collecting and effecting/remitting payments directly /indirectly outside India in any form towards overseas foreign exchange trading through electronic/internet trading portals would make himself/ herself/themselves liable to be proceeded against with for contravention of the Foreign Exchange Management Act (FEMA), 1999 besides being liable for violation of regulations relating to Know Your Customer (KYC) norms / Anti Money Laundering (AML) standards. 3. Banks are required to close such card(s) / account(s) and report such prohibited overseas foreign exchange trading transactions on the credit/debit cards to the Reserve Bank of India. The Bank is also required to take necessary actions, not limited to withholding services or closure of the relationship(s) held with the bank, in case any cardholder is found to be involved in carrying out transactions on the card which are not in accordance with the regulatory guidelines or otherwise prohibited by the law of the land. We observe that you have used your card for such restricted transactions. In view of the same, we were constrained to close your debit card held with the bank. We request you to destroy the card(s) in your possession. Kindly visit the following URL to access information for the complete address and contact details of our Branches as well as our PhoneBanking numbers: https://bit.ly/1FVOjPE https://bit.ly/1eQZPmu The above URL gives you access to the various contact points to get in touch with us through the Customer Center.

-Manoj
HDFC Bank Customer Assistance

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Address: 110071

Hi, already my complaint is raised with complaint id 'hbl=[protected]'.

I wanted to draw the your attention towards poor banking you are providing and fooling people. I have applied for a credit card where your are providing free amazon cupons. Can i know why i am not entitled for amazon gift coupons?? As per my last mail i have shown evidences that this offer is currently active on all new credit cards!! Anyways i do not wanted to continue with cheats!

I am sure with this type of biased policy you are number 1 bank of india?!

Nov 23, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 23, 2018

HDFC Bank Customer Care's response Dear Customer,

We confirm that, we had already responded to your e-mail on October 20, 2018. We regret to note the same missed your attention. For further clarifications please reply to our e-mail. The reference number for this interaction is[protected]

-Anay
HDFC Bank Customer Assistance.

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Address: 560092

Hai, i applied for hdfc bank credit card and my card also approved and you dispatched to me through blue dart courier with awb no [protected].
And no one called me from blue dart regarding that card. Once i got a message when you dispatched after that no communication from their side. And i tried to track the courier from the link they sent on that message they tried to make some attempts to deliver but because of the issue to find perfect address they held it. If they can't find exact location they have to contact but no communication. Kindly help with this.

Nov 30, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2018

HDFC Bank Customer Care's response Dear Customer,

We observe that the credit card dispatched to your mailing address through Blue Dart courier with AWB [protected] on 09/10/2018 is pending for delivery for the reason incomplete address. We request you to contact our phone banking team and confirm your mailing address. Please feel free to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the below URL. https://goo.gl/WwGxnr

-Manoj
HDFC Bank Customer Assistance

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Address: Thane, Maharashtra, 400605

Hi team,

Please update me with the correct person who may help me with the solution regarding the hold on my account. Due to which i am unable to pay emi and also my credit card dues. However 25, 000/- is on hold.

Also know account is almost 5100/- is negative (Showing minus).

Please guide me with the same. Iam ready to pay the due and wants to clear my account on priority.

Regards,
Omkar jadhav

Nov 23, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 23, 2018

HDFC Bank Customer Care's response Dear Customer,

With regard to your credit card, we request you to contact our Debt manager at[protected]/33016802.

-Manoj
HDFC Bank Customer Assistance

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Two individuals from delhi, with numbers [protected] & [protected] (Attached call recordings), called me on behalf of hdfc life, stating that policy for which i had stopped midway, my agent is demanding commission on the same, to deny agent the commission and to claim entire amount for myself, i should give rs 50000/- for some noc something, they were making up. I figured that it is a lapse policy they are talking about and this is all made up, so i proceeded to say that i'll contact the branch so he had to disconnect.

Please raise and pursue these fellas trying to openly scam people of their money.

Thanks

+2 videos

Nov 24, 2018

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2018

HDFC Life Customer Care's response Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.

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Address: Dehradun, Uttarakhand, 248001

Sir.
I met mr abhishek sahni, at hdfc bank rajpur road branch dehardun during last month. Some times in last week of september.
On his advice as he told me that i should have not invested in multicap funds in reliance folio no.[protected]. It is better to get out of it and invest else were as after investing rs 40000/- i have get a growth of only rs13700/- only. On excepting his advice, i requested him to get the funds redeemed. He immediately wrote and application and asked me to sign, which i did.
I told him will there be any problem let me know, to that he said its his responsibility now.
On 16/10/2018 i checked my account money was not redeemed. I went to the branch met mr. Gurmeet singh, he told me that he will check the status and let me know, however in front of him i again called mr abhishek he did not pick my call.
I met the manager of hdfc bank, rajpur road and infront of him i again called mr abhishek he did not pick up my call, hence, the bm told me that i should lodge a complaint and asked mr gurmeet to find out the reason and revert back to me by evening. Mr gurmeet promised me to revert back to me but he did not revert back by 6:30 pm.

However, at 6:35 pm, i called mr gurmeet he told me that sham abhi shuru nahi hui hai so i did not call you and reliance should have informed you by mail and and sms. To this i told him that they have not done the same, mr gurmeet tells me abhishek is not at fault because it is the responsibility of reliance and i am welcome to spread rumours about mr abhishek. I have this conversation saved with me. Can submit whenever required.

I bought the cap fund on suggestion of staff of hdfc.
I was suggested by mr abhishek (Hdfc staff) to withdraw the funds as the funds are not good and not yeilding me returns
Application was written by mr abhishek (Staff of hdfc), however signed by me.
Application was submitted by mr abhishek, (Staff of hdfc)
But followup is not responsibility of mr abhishek and according to mr gurmeet.
I request concerned officers to take action and revert with me.

Dr tuhin kumar
406-c hill view apartment sahastradhara road,
Dehradun

Nov 21, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

HDFC Bank Customer Care's response Dear Customer,

We're sorry to hear that. Please share your Account No./Card No. with registered contact info, Branch details & the complete issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201306

Website: Hdfc.com

Hdfc has been desucting monwy from my account regarding ach debit - without intimation, if the amount was small i would have never raised it but ₹2430 (September) & ₹2579 (October)! This is too much hdfc, i have not been working, and whatever small amount i get you keep deducting! You guys really suck! You guys need to realize not to take money from someone who hasnt been employed and could really use the money!

Nov 20, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

HDFC Bank Customer Care's response Dear Customer,

We have checked our records and confirm that the said charges are levied to your account pertains to ECS debit return charges. In terms of Clearing guidelines, issued by RBI, the clear fund's balance available in the account at the beginning of the day would be considered for the purpose of ECS(s) received in the clearing. We note that in your said account, the clear fund's balance at the time of presentation of the said ECS(s), was not sufficient to cover the ECS(s) received in the clearing. Therefore the ECS(s) was returned due to insufficient funds and the corresponding charges for ECS(s) dishonor were levied to your account. Kindly note that these charges attract GST as applicable. We advise you to maintain sufficient clear funds balance in the account in the future, at the time of issuance of the ECS(s), to avoid the ECS(s) return charges being levied to your account. Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

-Manoj
HDFC Bank Customer Assistance

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I

INSOMNIACRULES

from Jabalpur, Madhya Pradesh

Oct 22, 2018

I told yu guys that i am not working and that i have lost my job and that you guys keeps deducting the money ! So you know what enjoy taking money from someone who is even happy go get ₹100, cursed yu people are really

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Address: 600092

Due to personal problem, i want to cancel and close my hdfc cridit card at the earliest. I have settled total due amount of rs 12888/. On today till date. I already have 2 more cridit cards on my name. I have many times told to mr magesh who issued me cridit card regarding cancellation. But he didnt do that sofar. I told him to atleast deactive my smart pay airtel prepaid cashback offer atleast. He has not done this also.
Hence i request you to cancell and close my cridit card immediatly and confirm it thro my mail pl.
Pl do the needful.

Nov 26, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2018

HDFC Bank Customer Care's response Dear Customer,

To cancel the Smartpay on your credit card, please feel free to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the below URL. https://bit.ly/1NT9aGT Further, your relationship is important to us and we request you to reconsider your decision of closing the card account giving us an opportunity to be of continuous service to you. In the rare event, if you are still contemplating card discontinuance, we request you to forward us a duly signed letter to the following address to enable us to do the needful. HDFC Bank Cards Division PO BOX # 8654 Thiruvanmiyur P.O. Chennai 600 041.

-Manoj
HDFC Bank Customer Assistance

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I'm using hdfc credit card. I got a message that an amount of 1399/- was debited from my credit card without my permission on 17oct 2018.

Kindly cancel this plan and request you to refund the amount of rs 1399/-. Please deactivate one assist membership & refund me all the deducted amount. This is unacceptable that you deduct amount on name of one assist mfee without customer's info. If it will happens again then i will cancel my credit card.
Kindly refund in my credit card account.

Credit card *9915

Balakumar
Mob: [protected]

HDFC Bank customer support has been notified about the posted complaint.

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I have a hdfc bank dinner card as on 02/2016. My card number is [protected] so my service with hdfc bank is running very good but last april 2018 my mobile phone is lost so i am not received message from hdfc bank and no physical hard copy to my communication address. If my payment was due so hdfc customer care calling me and i deposit immediately my payment but i saw my statement last week hdfc bank credit card department me late fees charges rs. 2550/ yet.in against which amt is nominal for me only rs. 2400/-. I am very disappointment because of i regular depositor of my bills. Service is very worthless for me.
Now i want to reverse my late fees charges whichever you impose me i am giving details my transactions"-

Dated - 02/05/2018 amt - 2365/- credited by myside
Dated 11/05/2015 amt - 500/- debited to late fees
Dated 21/05/2018 amt - 6000/- credited by myside
Dated 10/06/2018 amt - 750/- debited to late fees
Dated 19/06/2018 amt - 4600/- credited by myside
Dated 11/07/2018 amt - 500/- debited late fees
Dated 10/08/2018 amt - 400/- debited late fees
Dated 10/09/2018 amt - 400/- debited late fees
Dated 13/09/2018 amt - 2430/- credited by side immediately after your customer care called me
Dated 11/10/2018 amt - 400 debited late fees charges

I can't understand that i paid regular my amt so how it is possible, charges impose to me.
Please remove my charges whichever wrongly imposed to me.
My contact number is - [protected]
My card number - [protected]

Nov 26, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2018

HDFC Bank Customer Care's response Dear Customer,

We wish to clarify that, as you are aware payment of at least the minimum amount due towards the card outstanding needs to be received by the bank to ensure that the card account is active and available for usage. Further, to avoid levy of finance charges and late payment charges, payment of the total outstanding needs to reach the bank by the payment due date. Hence, we request you to effect payment towards the total amount due within the payment due date to avoid levy of bank charges. Being sensitized, we have reversed the bank charges of Rs.469.11 billed to your Sep'18 statement and gst billed to your card account remains payable by you. You may refer to the following link for details of the same. https://www.hdfcbank.com/assets/pdf/cc_common_MITC.pdf

-Anay
HDFC Bank Customer Assistance

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Address: Thane, Maharashtra, 401208

Website: [email protected]

Dear sir,

I have applied loan application my file no[protected] on dated 04 aug 2018. I have submitted all my documents and company documents which are required by hdfc loan team but after 68 days my file is reject.
No one reply why my file reject please reply and return my full processing fees amt.
And reply me who will bear interest charges of builder because of delay.

Thanks

Anil yadav

[protected]

Nov 23, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 21, 2018

HDFC Bank Customer Care's response Dear Customer,

HDFC Ltd sanctions/disburses Home Loans. Please visit http://bit.ly/2yx5J9L & they'll resolve your query at the earliest.

-Anay
HDFC Bank Customer Assistance

Aug 27, 2019

Updated by Anily0012004 still my complaint not resolve

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Address: New Delhi, Delhi, 110074

Dear sir/mam
My account is on hold since i was not able to pay minimum amount of credit card and still my car emi has not been deducted.
Even if have tried to get in touch with customer care and i haven't got satisfactory reply.
Please advise shall i pay my minimum amount so that my account will be unhold since i will not able to pay immediately full amount. If yes please advise on mode if i will transfer in my account it will be adjusted in negative.

Due to which i am not able to pay personal loan and car emi.
And to inform you i have been not using this card and card has not been delivered to my address as well it's with bank.
Please advise to unhold account on immediate basis.
I have never expected this kind of service with hdfc bank from which bank i have personal loan /car loan/cc from last almost for 4 yesrs due to some personal issues i was not able to pay minimum amount also.
Looking for your support.
Regards
Kumar chetan
91-[protected]

Nov 26, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Oct 20, 2018

Updated by Chetan.k1 Also I am having account from 3 different bank but never faced with unwanted deduction just ruined other life and customer care are available for payment follow up and no one is der wanted queries deterioration of services

Oct 23, 2018

Updated by Chetan.k1 Awating for revert.
I hvnt received any call or mail regarding above complain.
Please help I am not able to pay my loan emi .
Please unhold my account.
Also please advise on cc payment how should I do???since I don't have proper card number as well.
Regards
Kumar chetan

Verified Support

Oct 24, 2018

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days.The reference number for this interaction is[protected].

-Manoj
HDFC Bank Customer Assistance

Oct 24, 2018

Updated by Chetan.k1 Hi manoj,
It's more than 3 days I am writing mail and trying to get in with customer care.
Please help to unhold my account I am not able to do any trancation.
Please help to unhold my account so that I can pay my all pending emI and close my credit card due as well.
Also if possible please share your number so that we can speak directly and close ASAP.
looking for ur support.
Regards
Kumar chetan

Oct 26, 2018

Updated by Chetan.k1 Awaiting for response .
I have done my cc payment still my account is on hold not a single customer service is able to tell me the reason and can help me for this
Is this kind of service hdfc is giving .
I can't do any transaction. How will I pay my other emi and next month again my emi will start .
Please advise and on ur services
Regards
Kumar Chetan
[protected]

Oct 26, 2018

Updated by Chetan.k1 Hi
Is der any concerns from hdfc who can help.
And is this service of bank???
Please help whom I should speak none of the customer care is able to answer. .all might be due to dis.
Would request to guide how much amount I need to pay and please let me know to process to transfer loan to another bank and close dis account ..can't carry with disabilities kind of service.
Thanks
Kumar chetan

Oct 28, 2018

Updated by Chetan.k1 Hi,
My first complain was on 19th Oct and today it's 28th Oct and I have not received single proper response, I have sent mail as well but haven't received any response and in phone call customer care doesn't know the exact reason...might be because of this ..might be because of that ...u need to speak date department not dis.is this the way of making money ..if I have paid my cc amount has its not reflecting in my net banking
Please help .now it's very much irritating and frustrating

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Address: Pune, Maharashtra

Website: payzapp

Made purchase using payzapp transaction failed n they said money refund initiated will be credited in 5 working days but didnt received, so i contacted them they said to contact bank and then i also contacted bank there r saying
Problem is not on there side n payzapp saying prb is on bank side simply blaming each other, my money got stuck between, i made purchase using payzapp so there r responsible, plz slove my prb,

Nov 23, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2018

HDFC Bank Customer Care's response Dear Customer,

We're here to help. We request you to please provide us your registered contact details & issue details on the below Link: bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it.

-Manoj
HDFC Bank Customer Assistance

Oct 22, 2018

Updated by rajendray my registered contact details
phone number -[protected]
mail id [protected]@gmail.com

issue details -
purchase made on 3rd oct 2018 but transaction failed and money got debited, although money refund initiated on 5th oct 2018 but till date that is 22 oct 2018 refund amount not received
RRN[protected]
ARN-74799208276002005517679

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Address: New Delhi, Delhi, 110065

Website: www.hdfcbank.com/personal/products/cards/credit_cards

I have been constantly getting calls by a collection agent of yours for a credit card i have been using for years. Extremely rude and abusive, i have told him clearly its a holiday today and to call me tomorrow, however, he calls persistently and talks with a demeanor, i believe not fitting your company.

He says his name is tarun, the nos im getting the calls from are:
[protected]
[protected]
66710505
48175700
66710404
71263630
66710606
33685830
And many more
Late payment or not, this is not the way your organization can allow employees to talk to customers
I would appreciate a prompt reply, and what action has been taken against the said employee. If i do not get a satisfactory answer shortly, i would take legal recourse via police and customer courts available to me

Ishaan gupta
[protected]

Nov 26, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your queries expressed and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Anay
HDFC Bank Customer Assistance

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I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 8354 without my concern on date: 16/10/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number : 2932856
Plan name : enhanced wa privilege single plan
Name : masoom akhtar
Mobile no. : [protected]

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Oct 22, 2018

Dear Customer,

We regret the inconvenience caused. We have forwarded your case to the concerned team. They will get back to you shortly.

Regards,

Devendra,

OneAssist, Social Media Team.

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Oct 22, 2018

Dear Customer,

Greetings from OneAssist!

We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3657005. Your amount 1899/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.

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Hi my name is anil jadhav and i am of the salary account holder of hdfc bank (Account no.- [protected]). I am writing against hdfc bank, of auto deduction of my amount of rupees rs.5299.30/- which is in august 2018 + 32820/- which is on september 2018+ 115/- which on october 2018.

It was a successful transaction. But, i was shocked seeing the statement, as it showed me a sum of rs. 38234.30 inr was deducted from hdfc bank.

Now, this was not expected from such a reputed bank. So, i request hdfc bank to kindly refund the amount as this is a simple case of cheating from hdfc bank.

I have already raised the complaint in customer care and fir copy. I want the case to be solved asap as my complete salary has been blocked by hdfc bank. Please don't let me loose my hope in your bank.

Kindly, assist me further in this regard.

This is in regards to the mail i am sending. So, far i have not received any reply from you guys despite, of a auto generated email to hdfc bank, that my case has been escalated. You guys have blocked my complete salary and it is a clear case of fraud. I would request you guys to give me a solution for this asap or i will sure you guys in consumer court for fraud transaction and mental harassment. I wish to get a solution for the same maximum by 24 hrs or you have to face the consequences...

Many emails & called but they are not yet refund my debited money

Nov 23, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 23, 2018

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience. Please share the last four digits of your credit card number, registered mobile number and e-mail id, to enable us to resolve the issue. You may send the details to: [protected]@hdfcbank.com.

-Anay
HDFC Bank Customer Assistance

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If you can please provide feedback on this issue it would be great. I have cancelled this order and from the flipkart end it says that refund is completed but today the emi was automatically deducted.
Please resolve the issue. The return id is[protected].
Flipkart communicated me that the refund was processed on 21st of september and should had been credited till 2nd of october. But on 5th of october thr emi got deducted. The bank txn id is[protected]
Want the asap

Nov 23, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

HDFC Bank Customer Care's response Dear Customer,

We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, Date & amount of transaction, refund reference, confirmation e mail from merchant mentioning refund details and the reference id TTU[protected] in the subject line. A bank representative shall contact you as soon as we receive this information.

-Anay
HDFC Bank Customer Assistance

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