HDFC Bank Complaints & Reviews

Website: HDFC bank

I have cancelled order on flipkart yesterday and they have refunded money to bank which is debited from my debit card. I also received sms confirmation from hdfc bank that - "ur transaction on hdfc bank debit/atm card ending 5782 for rs. 2152.00 has been credited/reversed by flipkart16326 on[protected]:15:14:06". But till now i didn't received the refund amount in my bank account.

Oct 13, 2018

Complaint marked as Resolved

They have credited my money back to my account.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2018

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

-Anay
HDFC Bank Customer Assistance

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K

Karthik Muppaneni

from Manuguru, Telangana

Oct 11, 2018

My money of 1280rs is deducted automatically to one account.but I didn't do any transaction.pls check once

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N

N E CAFE

from Delhi, Delhi

Oct 11, 2018

Hi sir i am ordering from 2 weeks for edc roll for my cafe please send it to me

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S

shrinivas gabale

from Pune, Maharashtra

Oct 11, 2018

As I have taken home loan from HDFC bank, They are saying we dont have information about PMAY benefits, I dont know where to register complain regarding this..
As I gone through details of PMAY befits so I am eligible for that but i dont know why HDFC bank doing such things.

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For this policy 9520 rs has deducted from my account and given the receipt of 4034 rs only. When i raise this issue they have given receipt by splitting the money of 9520 and within the same mail premium amount is 6569 rs and excess money of 2951 rs but i have received cheque of 1809 rs only. After this i have done free look cancellation and i have received money of 4700 rs only. That means loss of 3011 rs. The money which has deducted from my account and the receipts which hdfc life provided none of them are matching. I would like to know the reason why 3011 rs are less when compare with the deducted money 9520.
Deducted money=9520
Received money=4700+1809 (Cheque)=6509
Loss =[protected]= 3011

I have not approached for this policy. Hdfc life customer executive has called and convinced to take this policy but everything is messed up. I dont even know how they became as executes when they dont know simple calculations.

I am requesting all people not to take any kind of policies from hdfc life because they like to play with people emotions by doing such kind of things.

Kindly do as needful

Nov 11, 2018

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Oct 11, 2018

HDFC Life Customer Care's response Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.

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Address: Kanpur, Uttar Pradesh, 208011

Dear sir/madam,
Kindly inform you that i doing payment o[censored]ptet forms. All payment was done and my account was debited but due to server issue problem in forms payment was not showing acknowledgement. And could not take final printout. So i request you that please update my payment in form. Forms details are given below:-
Thankyou

Sr. No. Registration no. Name dob
1 [protected] sandeep kumar 10-11-84
2 [protected] priyanka maurya 10-02-89
3 [protected] jaydeep kumar 09-08-89
4 [protected] jaydeep kumar 09-08-89
5 [protected] neha singh 20-08-94
6 [protected] chaturanan singh 18-11-87
7 [protected] pradeep kumar 10-11-77
8 [protected] soni kushwaha 05-08-86
9 [protected] soni kushwaha 05-08-86
10 [protected] sudha verma 03-11-80

HDFC Bank customer support has been notified about the posted complaint.

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A

Akram Ali Chouhan

from Jodhpur, Rajasthan

Oct 11, 2018

Respected sir,
I got a two wheeler loan from hdfc bank.
Loan account no. 19461697
Agency name :- harshit associate
Customer name :- AKRAM chouhan
Agent I'd no. :- 172591
Vehicle no. :-RJ 37 SD 0547 and i fully payment to bank. But i did not received n. O. C. Till date 3.10.2018

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A

Amreen Hundekari

from Kalas, Maharashtra

Oct 11, 2018

I don't need one assist service any more. Please discontinue it.

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J

Jitendra Shambhulal Patel

from Visnagar, Gujarat

Oct 11, 2018

My Credit Card Bearing No.[protected] has been lost and subsequently blocked. While payment of outstanding payment of Rs. 3297.00, I made payment of Rs. 3300 through cash as well as Rs.3297 through Net Banking. Since my Card is blocked, the additional amount of Rs.3297 has not been refunded till date.

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Address: 560036

I had a personal loan of 3 lakhs from hdfc bank. The hdfc bank agent had taken all the necessary documents from me. I was said that my monthly emi of 9857 will be automatically deducted from my sbi bank account via ecs. But i got a mail from sbi bank saying "ecs mandate not received". And 1st month due got detected from my account and 2nd month i got message from hdfc bank that

"dear customer, your bank has returned the oct-18 emi of rs. 9857 thru ecs debit for loan no 59705188 reason ecs mandate not processed. Please visit your bank branch urgently for registering the ecs mandate."

My hdfc bank loan a/c no. Is 59705188

I don't want to pay any extra dues.

Nov 13, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2018

HDFC Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue within 5 working days on your register email ID.

-Anay
HDFC Bank Customer Assistance

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Address: New Delhi, Delhi, 110027

Website: Payzapp

Hi,

I have added 11, 000 rs to my payzapp wallet from my debit card on 10/10/2018.

But it deducted from my account and not added in to my wallet (Mobile no.- [protected]/user name-ranmeet singh).

Please resolve this issue and refund my money back asap.

Note:- i wasn't able to reach over customer care no.[protected]

Thanks & regards,
Ranmeet singh

HDFC Bank customer support has been notified about the posted complaint.

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Address: Chennai, Tamil Nadu, 600082

Website: netbanking.hdfcbank.com/netbanking/CCLogin.html

Dear sir /madam,

One assist - what is this?

I am using my hdfc credit card for more 1 year. Recently i was gone through with transaction on statement. I found one assist mfee. What is this one assist mfee. From this name, many transactions are gone. I noticed now. Without customer acceptance how you can able to deduct the amount.

I was really shocked that amount was deducted and i didn't even get any messages for these deductions. I need my amount back, these should be like fraudulent. Without my permission how you can deduct the amount.

Recently i was close all my credit balance and kept due as zero. Then now amount was deducted again. I don't know what you are doing with customers. Is you are trying to cheating the customer or thinking that customer wont question on this.

I need refund amount immediately. I need refund for all you deducted against to this one assist mfee.

Last payment was debited on[protected] for the amount of rs.1899. I need refund on all deduction immediately upon one assist mfee.. This is totally shocked and no notifications for this deductions. Are you trying to cheat the customers..?

If i found, my amount was not deducted, i wont pay the last transaction amount of 7199 on 10/10/2018..

I was not aware about this and still paying for not even using this facilities for these day's. If i not noticed today, it will goes on for long period and pay for useless thing..

I need to cancel the membership and close the membership immediately and refund should happen immediately. I need acknowledgment from your side..

Reach me out - [protected]
Gautham kumar m
Card type : mc plat moneyback intl
Card number : 5459*0490

Email id : [protected]@gmail.com.

Waiting for your reply.

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HDFC Bank customer support has been notified about the posted complaint.

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Dear team

My name is neeraj kumar i have saving account in hdfc bank, today i have two tranjection 10000/- but last tranjection is failed and account balance is deduct, so i want to refund my balance as soon as possible.
Tranjection id:[protected]
Atm id :-n9013000
Account number :-[protected]
Mb-. [protected]

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Nov 12, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Oct 10, 2018

Updated by Neerajkmr649 Dear Team

My name is Neeraj Kumar i have saving account in HDFC bank, Today i have two tranjection 10000/- but last tranjection is failed and account balance is deduct, so i want to refund my balance as soon as possible.
Tranjection ID:[protected]
ATM ID :-N9013000
Account number :-[protected]
Mb-. [protected]

Verified Support

Oct 12, 2018

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID: 1680699 and will revert to you in 7 working days.

-Anay
HDFC Bank Customer Assistance

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Address: Chennai, Tamil Nadu, 600013

Hi,

I had lost my food plus card, i am cts associate, could you block the card and issue the new card

I am waiting for you response.

I forgot my food card number, please find relevant details below

Emp id: 410471
Email address : sribalaji. [protected]@cognizant.com

Please resolve this matter asap since i am not able to apply for tax benefits and my card is not locked as of yet

Nov 12, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2018

HDFC Bank Customer Care's response Dear Customer,

Please visit below link and contact the phone banking number for further assistance in this regard: https://bit.ly/2fEZqtn

-Anay
HDFC Bank Customer Assistance

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A

Amul Jadhav

from Pune, Maharashtra

Oct 11, 2018

Hi,
I want to deactivate one assistance service from my account ending with 6838, as I am not using this service please deactivate it now. Every year 1800 RS is getting auto deducted and it's a waste of money for me.

Regards
J Amul Kumar ([protected])
Account ending with 6838

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I have received a message from hdfc bank "your trx is debited to hdfc bank credit card for rs. 999.00 in mumbai at amazon1258399 on[protected]:17:54:30. This is not an authenticated trx as per rbi mandate effective 1 may 12." i also checked my account and its showing me outstanding payment of rs.999. I want my money back as its a fraud transaction. Please help me out

Nov 10, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2018

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Card No. with registered contact info, transaction details & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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S

Surae s

Feb 21, 2019

Hi

Even I got the same message now like the account has been debited my AMAZON1258399 of Rs.999.

Please help me. I am trying to call customer care for almost 30minutes but yet to connect.

This is fraudlent and I need the amount to be reveresed to my account.

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S

Sushmita Deb

Apr 21, 2020

Hi

I got the same message now like the account has been debited my AMAZON1258399 of Rs.999.

I want to know the reason why the amount has been debited and also I want my money back.

Please help me

This is fraudulent and I need the amount to be reversed to my account as soon as possible.aeva

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Address: Bidar, Karnataka, 585403

Hi Team,
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LoansHDFC Bank personal loan not credited in account
[Resolved]...

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Website: www.hdfclife.com

I buy an online HDFC life click 2 Protect 3D Plus. Before making payment of this I get a call from HDFC agent and I discuss for the medical check-up, Then they inform me in this policy no need any physical medical just HDFC will arrange for you a TELEMEDICAL, and after that I did payment because I am an NRI and just was in India for short time. After reached here abroad I did all documentation online many time and always HDFC request me same documents several times. And when I request for TELEMEDICAL they inform me I have to do a physical medical on my owen expenses and they don´t accept or arrange any telemedical. I send many emails and the last reply received from PADMINI NERLEKER - [protected] - [protected]@hdfclife.com and she request me many documents and send me also some forms to fill and I did all this thing and she informs me on 05/09/2018 they will check with the internal team and will update me as soon. But until today I didn´t receive any reply from HDFC LIFE.

My application number[protected]

Nov 12, 2018

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2018

HDFC Life Customer Care's response Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.

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Address: Siwan, Bihar, 273303

Website: www.upbasiceduboard.gov.in

Dear Sir,

I want to say that I have submitted fee for UPTET-2018 for registration number -[protected] of Niharika Singh DOB is 16/03/1990 and fee is deducted from my account with bank ref no. IGAENLFBP7 on dated 09/10/18 but transaction is not successfull till now amount Rs 500 not return back in my account. Please check and resolve this issue as soon as possible.

Registration number- [protected]
Name - Niharika Singh
DOB - 16/03/1990
Payment Reference number- IGAENLFBP7
Transaction date - 09/10/2018
SBI Debit Account No. [protected]
Thanks

HDFC Bank customer support has been notified about the posted complaint.

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My name is gunjan sharma. I have opened a salary account with hdfc. However, without notifying anything to me they have made a credit card application under my name. I had received a message from blue dart for its delivery. I have already refused to take it twice as i don't want a credit card. I do not have any details of this credit card as i have refused delivery and wish to close this credit card account.

Nov 20, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Oct 10, 2018

Updated by Gunjan2911 I have received a call from hdfc bank. They have provided application number on that call. I forgot to mention this info in complaint...application number is 00118i[protected]o4

Verified Support

Oct 11, 2018

HDFC Bank Customer Care's response Dear Customer,

Your relationship is important to us and we request you to reconsider your decision of closing the card account giving us an opportunity to be of continuous service to you. In the rare event, if you are still contemplating card discontinuance, we request you to forward us a duly signed letter to the following address to enable us to do the needful. You can download the Card closure for from the given URL: https://bit.ly/2so3bG3 HDFC Bank Cards Division PO BOX # 8654 Thiruvanmiyur P.O. Chennai 600 041.

-Anay
HDFC Bank Customer Assistance

Oct 11, 2018

Updated by Gunjan2911 I am not sure if you have read my complaint carefully or not. I have already mentioned that I have not applied for this credit card, and have refused to take delivery of the card. This means, I have no details of this credit card. So why should I send a form/letter to you guys. Simply close this account and send me a confirmation of this closure. The only information I had received from one of your representative (because I refused to collect the card, she called me to confirm the reason) was the application number. I have already mentioned that number in previous message.

Once again I am confirming this that I have not applied for this card, I have not given any documents for this credit card. The only account I should have with HDFC is my salary account.

CLOSE THIS ACCOUNT AND SEND ME A CONFIRMATION.

If I ever would require anything in future, I would do it using legal application. Not like what you guys have done.

Oct 16, 2018

Updated by Gunjan2911 I have not received any update on this case yet. I have updated last note on 11oct2018

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Gunjan2911

from Delhi, Delhi

Oct 11, 2018

I am not sure if you have read my complaint carefully or not. I have already mentioned that I have not applied for this credit card, and have refused to take delivery of the card. This means, I have no details of this credit card. So why should I send a form/letter to you guys. Simply close this account and send me a confirmation of this closure. The only information I had received from one of your representative (because I refused to collect the card, she called me to confirm the reason) was the application number. I have already mentioned that number in previous message.

Once again I am confirming this that I have not applied for this card, I have not given any documents for this credit card. The only account I should have with HDFC is my salary account.

CLOSE THIS ACCOUNT AND SEND ME A CONFIRMATION.

If I ever would require anything in future, I would do it using legal application. Not like what you guys have done.

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Address: New Delhi, Delhi, 110025

I have applied online for fastag and application no. Is hfr079687.

I had received email confirmation stating that their representative shall be in touch with me, and that i will get the fastag in 7 working days. However, there is no further communication, nor have i received the fastag.

Kindly update status of the fastag and send same to me asap.

HDFC Bank customer support has been notified about the posted complaint.

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K

keerthana ramki

from Chennai, Tamil Nadu

Oct 10, 2018

I have not Appiled Any Credits Cards..but still i m getting call from bank but they were teling your credit has been proccessed.

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Address: Bangalore, Karnataka

I have deposited a cheque (Drawn on foreign bank - hsbc, hongkong) on 12-jun-2018 in hdfc, psn branch, bangalore. I started following up with the operational staffs in psn branch from 06th sep'18. They are checking with various teams when i visit the branch and gave some hope that you will get the money by tomorrow (For the last one month). I lost hope on them. So want to start a fresh, can someone advise how hdfc system clears the cheques payable in foreign countries? Does the system flag if the cheque is not cleared in a specific time? Is someone (Back office/cheque clearance teams) monitor and raise/inform this to customer?. Can also advise whom do i contact as operational staffs in the home branch (Psn, bangalore) not helpful on this? How can i file a case against hdfc bank for this issue? It is pain that their staffs are not trained enough and they don't have a proper system to manage and clear the cheques.

Oct 12, 2018

Complaint marked as Resolved

PSN branch staff had contacted multiple BO teams to sort out the issue. I am not award what they did

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2018

HDFC Bank Customer Care's response Dear Customer,

The time frame in which the USD/Euro Cheque deposited by you gets credited into your account in India is as below: For USD: HDFC Bank has two clearing arrangements for USD currency as mentioned below: 1. Final Credit Service ( FCS ) Under FCS arrangement, the holding period is applied by our correspondent Bank from the date the physical cheque is lodged at the clearing house. For the cheques payable in New York, there is a holding period of 6 international working days and for the cheques payable outside New York, there is a holding period of 16 International working days. The holding period is to take care of cheque returns, if any. This holding period of 6 or 16 days does not take into account weekends and holidays in NY, therefore it actually translates to about 12 -13 days and 22-23 days respectively after we receive the credit and before we are able to credit your account. 2. Cash Letter Under cash letter arrangement, the Nostro credit itself takes about 2-3 international working days from the date the physical cheque is lodged at the clearing house. We maintain a holding period of 5 international working days (for cheques payable in NY) and 15 international working days from the date the funds are credited to our Nostro account (our account with the Correspondent Bank in the US). This holding period of 5 or 15 days does not take into account weekends and holidays in NY, therefore it actually translates to about 11 -12 days and 21-22 days respectively after we receive the credit and before we are able to credit your account. Cheques payable in the US can be returned anytime during a period upto three years, after they have been cleared, for reasons such as technical discrepancies, fraud etc. Despite the holding period, it is possible that the cheques may get returned to us even after this period and in such an event the bank would still have to return the funds. The cheque deposit box is a more efficient way to transfer funds from the US, since the cheque does not need to be mailed to the bank/ your family in India and then be sent back again to the US for collection. This saves approximately atleast 10-14 days of the collection period. Further sending the cheque through courier from the US or as a swift transfer (wire transfer) would be a much more expensive proposition. For Euro: Cheques payable in Europe can be returned; after they have been cleared; for reasons such as technical discrepancies, fraud etc. Normally such cheque returns (if any) happen within a period of 16 - 18 days from the date of presentation. In order to reduce the risk faced, we maintain a holding period of 15 international working days from the date the cheque is lodged for clearing at our correspondent bank at Frankfurt and for lodging the cheque for clearing at our correspondent bank at Frankfurt itself takes about 4-6 working days. Despite this, it is possible that the cheque may get returned to us even after this period and in such an event the bank would still have to return the funds. This holding period of 15 working days does not take into account weekends and holidays in Europe, so it actually translates to about 21-22 days after we receive the credit before we are able to credit your account. Please email us at [protected]@hdfcbank.com and confirm the date of deposit, cheque number and amount of the cheque deposited for us to check and assist further.

-Anay
HDFC Bank Customer Assistance

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K

kumaravel krishnan

from Pune, Maharashtra

Oct 12, 2018

Issue has been sorted out. Thanks

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Received msg
Dear Customer Mandate reference no: HDFC[protected] issued to ICICI Prudential Asset Management Co Ltd with value Rs. 50000.00 and frequency ADHO is received today for processing. In case of any issue please get in touch with your branch.

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Address: Jaipur, Rajasthan, 302015

Hi

i am buy s9+ my Hdfc bank credit card as per samsung s9+ cash back 6000/- after 45-90 days but still not recevied cash back long time I am waiting but no response bcoz not credit my account cash back as per policy

Can you explain when recevied my cash back my card account

Kindly resolve my issue asap

i think this fake

menaka barman
[protected]

Nov 15, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2018

HDFC Bank Customer Care's response Dear Customer,

we wish to inform that the cash back will be credited to your card account before November 30, 2018.

-Manoj
HDFC Bank Customer Assistance

Oct 24, 2018

Updated by MENAKA BARMAN already pass 45 days for cash back but still not credit amount why too much delay kindly credit cash back my account asap

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Address: Chennai, Tamil Nadu, 600041

Hello,
My name is Silambarasan.T and my salary account number is [protected]. Without any information amount of Rs 708 deducting from account describing amb chrg incl gst for 6-Oct-18 MIR[protected].
Check my account and reverse the money back to my account. Otherwise i will reach to RBI banking ombudsman.

Regards,
silambarasan.T
[protected].

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My salary account with was created in 2015. I worked with apex for 6months after that resigned and joined with other company and opened other bank account. Once i checked my hdfc acct net banking my account is in -7858. Without any information how they put me amb charge?? According to rbi they dont have rights to put negative charge in dormant account. Its really worst service by this hdfc. I need to close this account. Kindly take action againts them.

Thank you,
Dharani
Contact num:[protected]

Nov 13, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2018

HDFC Bank Customer Care's response Dear Customer,

The status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank. Please visit https://bit.ly/2JgzzR7 (For Terms & Conditions) https://bit.ly/2D62CbT (On charges applicable for the Regular Savings Account). Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

-Anay
HDFC Bank Customer Assistance

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R

RakeshK33247272

from Delhi, Delhi

Oct 10, 2018

Hdfc bank
I am Rakesh kumar .my complate for credi card.i am apply this hdfc credit card.so i have not recive . But 500 rupes deu .why please help me .
My registerd no [protected]

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N

nitin teja

from Hyderabad, Telangana

Oct 10, 2018

Sir.
as i applied credit card through onine
my status is still shown as under review
please review and say me as soon as possible
my phone number:-[protected]

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K

Kamal_1in

from Amloh, Punjab

Oct 10, 2018

GST collected by HDFC bank from me on Processing fees vide invoices no. SAW[protected] dt.[protected] and invoice no. SAW[protected] dt. 11-12-17, not reflecting in my GST portal, besides giving several reminders starting from 22/February/2018 the matter has not been resolved yet.

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Address: Allahabad, Uttar Pradesh, 211002

Website: Inb avenues india private lim

Sir, my rs 500 is deducted from my sbibank on 9 october 2018, but the fees is still not paid. The website o[censored]ptet said to wait but my problem is not solved. Kindly resolvemy problem as im unable to submit my final form. Its the matter of education
My furthr details are
Name pallavi bhatt
Tet registration no [protected]
Ref no[protected]igaennllz3

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HDFC Bank customer support has been notified about the posted complaint.

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D

dharmendramcl

from Delhi, Delhi

Oct 10, 2018

Your Courier boy not deliver my packet & not intimate any type like phone call mail etc..

& my HDFC Bank Air Way Bill [protected] has been undelivered.

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