HDFC Bank Complaints & Reviews

Regret that there is no facility to speak to your grievance officers/personal bankers on phone. Complaints made re the bill pay option
Need to be made where the bank is following an unfair practice of not advising users how to claim the credits for using this facility! Probably intentionally! You can check how many users of this programme have redeemed the points that accrue to them???!! When i mentioned this to your personal banker, he simply got of the phone and left me unattended. Nowhere is the email id of customer service provided whereby i could log in my grievance. Even after telling your personal banker that this was a case that deserved referral to the competition authority of india/ banking ombudsman/ writing to the editors of financial newspapers there was no response! His is daylight robbery and needs to be addressed urgently

Sir,
This is with regards to my case no : cudebit card transaction. I swiped my card on 2/9/18 at suvarna jewellers vijay nagar, goregaon east. My account was debited with rs.40000/-. But the transaction was declined and the jeweller didnt receive the payment.
I made a complaint regarding this with my bank. Now its more than a month i am not getting the refund. I request you to kindly treat this on urgent basis.
My account details : name : suresh kumar
Bank name : city union bank
Account no : [protected]
Jewellers name : suvarna jeweller
Bank : hdfc bank
Account no : [protected]

Dear sir,

My name is shivansh srivastava my card number is [protected] i am using this card from last two years and hdfc has blocked my card without any intimation now they charging the interst on my card even though i am ready to pay in two installment of full amount and i have already paid 30000 and rest amout is 23000 but they are charging fake interest and late payment fee and incresing the amount.

Customer id[protected]
Why am i being charged this amount (₹4.18) in the form of "debit card pur adj dt 08-10-18" while the original transaction happened 2 days ago?
These deductions are really unacceptable.
When i called hdfc customer service, the phone banker didn't have a clue about the fee.
I have used other bank debit cards also but never came across this kind of fees

Hoping for a prompt reply and speedy refund.

"10 oct 2018 debit card pur adj dt 08-10-18 204172 10 oct 2018 4.18"

Hi team,

I am an old customer of hdfc bank. Earlier i maintained a salary account in this bank but after leaving job i have opened up a new saving account because of their good service. But now as i am not earning, i am unable to maintain their average monthly balance, you we can say follow their criteria of amb. Without giving any prior info related to less balance for a particular month they have deduct 1000rs straight from my savings account, by the transaction name of charges for not maintaining amb for aug and sep month. At the end of sep they are giving info related to less bal and then not only this they have deducted the money too without any prior info.
Just for the sake of maintaining this amb, they charge such a huge amount. Its indirectly a method for bank to earn more money. I am house wife and its not possible for me to maintain this 10000rs bal in my account each and every month. I cannot keep an eye for each and every transaction., that how much i have now and how much i have spend. We try our best to save, but what if we are unable to maintain it, and if we will not maintain it, then bank will charge a good amount as charges for not maintaing the amb.
I just want to say that i want my money back, or i am gonna close my account soon. I cannot take this thing, anymore.

Dear sir/ mam

Greeting for the day!

Further to mention subject i have a running personal loan having account number 4885331 with name dipak bhimjibhai donga. It has terms of 12 month lock in period for closing. Before 12 month i can closed if i apply home loan as mention in terms.

Main point of concern that i already applied home loan ans i got sanction latter it means i am eligible to closed this loan during the lock-in pried. While i went to surat retail loan center along with my home loan sanction later for closed my running personal loan but there is not accept my application and manager replied me you can not closed this loan untill 12 month thats our terms. Otherwise there is mention in your sanction later that particulate this loan have to paid up.

I don't understand why manager creating more complications for us. Its really mentally harassment for us and wasting of our time also.

Kindly resolved this concern as soon as possible.

If my query will not resolved by today i will lodge a complaint in police station and also twit this post to all social networking site.

My issue was very simple my account status is in no debit status i have updated the address and also done the kyc but also from last two month the account is in no debit status means hdfc is blocking my money from last two month.

Please intervene on this asap or else i will lodge a complaint to consumer forum for harrasing case.

On 8/10/2018 i have visited airoli branch to remove the status of no debit so that i can make the transaction. They told withinn 24 hrs ur issue will be resolved. 72 hrs are over but also the issue is not resolved. Bank name hdfc

I made a payment of rs 23921 today around 1:30 pm through payzapp using this link
https://payzapp.biz.hdfcbank.com from my sbi debit card amount got deducted from the account but payment shows error. Tried calling payzapp customer care as well as hdfc regarding the issue but no response from them. Also tried emailing them as well but no response whatsoever

I have been using the credit card since one year. Initially said me that there is no joining and card renewal fee. This month i came to know that they have charged me 500rs+90rs gst in my credit card for membership renewal fees. They have cheated me. Lost a trust on hdfc bank. I request bank to waive off this renewal charge
Please resolve my issue

Dear sir/mam
My mother is going to hdfc bank to send money in my bank account. Staf[censored]nko kehta h ki aap form bhardo unko form nhi bharna aata tha to unhone staff ko kaaha to unhone mna kiyo or bolne lge taab unhone aapne aap kese bhi form bhara or submit kiya to ve bole ki hum aapko rasid nhi denge is form pr or koi resune nhi btaya plz help action against staff.
Buria district yamunanagar
Branch code is hdfc0003253
Thank you

Dear team,

This is with reference to my hdfc home loan & pmay interest subsidy amount.
My loan reference number is[protected].

Initially loan tenure was 5 years, i have changed the loan tenure to 15 years & after that i have clearly instructed hdfc team to apply for pmay subsidy application considering 15 years tenure.

I have got confirmation also regarding change in loan tenure.

But there was blunder mistake done by hdfc team & wrong tenure, subsidy amount was calculated.

As per my loan amount of rs. 25 lacs & tenure period of 15 years, subsidy amount should be rs. 191, 479/-. But surprisingly i have got only rs. 80, 000/- in my account.

On investigation, i came to know that there was mistake done by hdfc team & wrong data has been sent to government. Now hdfc team is giving excuses & they are not ready to acknowledge the mistake.

I am following up with team from 16th jan 18 & written so many reminders.

Since there is not single mistake from our side, hdfc needs to pay the difference amount of rs. 110, 846/- to us. As this is total negligence case from hdfc team.

You are requested to kindly look into this & support.

Thanks & regards,

Kumar valechha
Mob :- [protected]

I am chasing you people to get kyc process completion almost since last 4 months through mails and phone calls,
I have submitted kyc 20 times but no use. If you people can't mainten the services just shutdown the app. Calling and mailing to completing kyc process but just responding for name sake.
If you're not responding to customer issues/queries then whom ur responding and what work u people doing.

I need immediate closure of this issue else remove kyc process from payzapp

I am a hdfc bank credit card holder. I received a message stating oneassist membership fee has been debited on your card ending with 8261 without my concern on date:11/10/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount.

I had also called hdfc credit card customer care and i did not get proper response from them.

Date:[protected]

To
The branch manager
Hdfc bank
R. G. Complex, pn 4, dda community center,
D. C. Chowk rohini
Delhi - 110085

Sub: complaint against staff

Sir,
With due respect, i, mukesh kumar, proprietor of m/s jay vee gee enterprises, having one c. C. Account no. [protected] and one current account no. [protected] and a saving a/c no.[protected] at barwala village branch, want to complaint about misbehavior by one of your staff. On 11th october 2018 i visited the d. C. Chowk, rohini branch for collecting forex card and i was there at 4 pm and requested to miss shruti sood to process my request but she said me that if you were said to come at 3.30p. M. Then why you not came at correct time, then she denied by saying i have lot more work to do, and you have to come tomorrow. All my work regarding forex card, like transfer of fund, was complete, and i went there to only collect the card, but she did not even after my request, and i came there in next morning, specially for that. I am really very disappointed after this service. Kindly take some action so that in future me or any other person, will not face the same condition, otherwise i have to move to higher authorities to complain for the same.

Thanking you
Yours sincerely

I purchased the subscription of hdfc fast tag service on 20 april, 2018 and used your services till 29 may 2018. Due to damage of windshield, hdfc fast tag chip destroyed and i have to changed the windshield and i required the new fast tag chip for new windshield. Regarding this, i have been calling to [protected] since may 2018 for seeking help, i had not received any satisfactory response. According to their instructions, i was to receive...

Cancellation/deactivate of one assist membership (Enhance wa privilege single plan)

I am a hdfc bank debit card holder. The bank has auto debited two times of rs. 1799/- from my debit card number ending with 9253 without my concern on date : 09/11/2018 & 24/11/2018. Now i am not interested about this service and don't want this membership any more. So cancel the membership permanently in future.
One assist membership number : [protected] & [protected]

Name :- sandeep ramdas davane
Mobile no. :- [protected]
Debit card number ending :- 9253

This is regarding the complaint, i had registered 3 weeks ago. 3000 rs got withdrawn from my debit card. I raised this concern to bank and they have forwarded to the concern department. 7993210 is the case no. If this would not be sorted soon, i will share about the secure banking of hdfc bank, on social media. My debit card was with me, still the transaction happened on my account. I visited branch many times, but the same reply i got, that i have to wait. I have to share everything on social media next time, if this would not get resolved. This is hdfc bank duty, to resolve my issue.

I have made all payment before due date by the time i had a card, i did not pay any delay you may check my statement when the credit card was not working then i invalidated for kind information because of which i had to pay a fine 350/- due to credit card was did not work during shopping. I have several email but not get reply from your team your executive came at my office two year back to offer me this credit card because this credit was made by corporate group through before removing to credit i had payment before after that i got 100 excess amount by then the card had stopped but i tried to talk to your executive but no answer came from them i had tried many time but not respond
It is a matter of thinking that if i paid all the money, why would i keep it for 100? The last bill came 2200/- and i had payment made 2100/-this is the final matter which was already explained earlier my email how can you send me 5836.00 instead of 100 balance.

Kindly do the needful i am ready to pay the money which was actual due amount not excess amount because i had contact to your executive for final settlement but he did not properly respond this is false at your end not my side otherwise this matter will go to legal department this is not my fault. If you have any doubt you may call any time. Credit card details are as under :-

We are retailer and our firm name is mstyle, we have applied for edc machine for our shop on 29.09.2018, our initial preference was national bank, since i felt the services would be faster in releasing edc machine from hdfc, i have convinced my partners and applied the machine at your mvp colony branch, while submitting our application your representative had made false promise stating the machine will be released by max 5 days time. We have not got the machine, we are loosing around 10 to 15 thousand sales a day. I am disappointed the way hdfc dealt us.

I have a savings account number [protected] (Customer id[protected] with hdfc bank, city centre branch, gwalior, and when i deposited 15000 inr in cash in other hdfc local branch myself on 15.9.2018, the bank has illegally debited 177 inr towards third party transaction, while it wasn't so, nor amount was so high to attract such charges.

I made tele complaint to relationship manager ms jimmie sharma, who promised to see the matter and later when again contacted, she confirmed mistake on bank part and said, it's reversal is initiated, but still not refunded.

Kindly register complaint and take action, or else i will approach rbi.

Nandlal rohira, gwalior
[protected]