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HDFC Bank Complaints & Reviews

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Updated: Jun 7, 2026
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S
Shilpabagwe3
from Mumbai, Maharashtra
Oct 9, 2018
Resolved
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Address: Mumbai City, Maharashtra

I have received below message

Dear customer mandate reference no: hdfc[protected] issued to national securities clearing corpn ltd with value rs. 500000.00 and frequency adho is received today for processing.

This is happening without my will
Please look into it. I don't know how this was registered. Please look immediately
Account: hbw[protected]
Shilpa bagwe
Nov 14, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 11, 2018
HDFC Bank Customer Care's response
Dear Customer,

We wish to inform you that we have received ACH mandate from M/s National Securities Clearing Corpn Ltd with reference number HDFC[protected]. On mandate verification, we have accepted said mandate on 09.10.2018. Further, we request you to visit nearest HDFC Bank branch for submission of ACH mandate cancellation request letter or you can write back to us at [protected]@hdfcbank.com from your registered Email id, in case if you wish to cancel said mandate.

-Anay
HDFC Bank Customer Assistance
Please return my mantinance req. Balance for August and September month.
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    S
    Sunny4499
    from Hyderabad, Telangana
    Oct 9, 2018
    Resolved
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    Resolved

    Address: Visakhapatnam, Andhra Pradesh, 530048
    Website: Consumer complaints

    Hi sir,

    Iam suneel i booked tickets from irctc portal on october 1 from visakhapatnam to secunderabad durontho express fare rs 1885 and other 1885 amount debited but tickets not generated and till now i did not received refund amount to my bank account and my account details are [protected] and ifsc code hdfc0000050
    Please reply me as soon as possible
    Nov 12, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 10, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    Request you to write to [protected]@hdfcbank.com with your account number, a confirmation email from IRCTC confirming the refund details and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

    -Anay
    HDFC Bank Customer Assistance
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      N
      Nrushingh Sahoo
      from Delhi, Delhi
      Oct 9, 2018
      Resolved
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      Resolved

      Address: New Delhi, Delhi, 110085

      Dear sir,

      We are using the pos machines of hdfc bank but the bank deducted the charges from the period june 17 to july 18 from our current account is rs 120173.4/-

      As you know we have 10year plus relationship with hdfc bank for current account as well as gprs edc machines and maximum gprs edc machines are hdfc bank; for revenue generation purpose as there are 2 to 3 open meeting in a day, we are maintain 2 hdfc gprs edc machines in each location for the same we are paying rent on monthly basis for all the edc machines apart from this bank has recovering late settlement fees, service charges and low usage charges (As per details given below)

      Month late settlement fee service charges low usage charges total
      Jun'17 2029.23 6490.02 8519.25
      July’17 467.28 6074.64 12137.48 18679.4
      Aug'17 1168.2 6074.64 6008.56 13251.4
      Sep'17 849.5 5957.82 6717.74 13525.06
      Oct'17 490.08 5373.92 6128.92 11992.92
      Nov'17 350.46 4555.98 4906.44
      Dec'17 817.74 4555.98 5373.72
      Jan'18 917.78 4555.98 5473.76
      Feb'18 1335.09 4555.98 5891.07
      Mar'18 1285.02 4439.16 5724.18
      Apr'18 4322.34 4322.34
      May'18 8644.68 4342.4 12987.08
      Jun'18 4088.7 484.44 4573.14
      Jul'18 467.28 3971.88 514.48 4953.64
      Total 10177.66 73661.72 36334.02 120173.4

      The above charges are excluding edc rental rs. 590/- per month.
      Apart from the above charges you are charging settlement fee rs. 1.18/- per day per edc. Total cost 1.18 x 30 x 12 x 35 (Edc)= rs. 14868/-

      So you are requested to please reverse the service charges, low usage charges and late settlement charges (As per details given below) which has been deducted from our current a/c for the period jun17 to jul18
      Nov 12, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 09, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      We can help with that. Please write to [protected]@hdfcbank.com with your Account No., registered contact details and complete issue. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

      -Anay
      HDFC Bank Customer Assistance
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        A
        Arun 1998
        from Kharagpur, West Bengal
        Oct 9, 2018
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        Address: Purba Medinipur, West Bengal, 721643

        One assist is changing rs 1899 every year and deducting money from my hdfc savings account .My one assist membership id is [protected].De active my account immediately either I shall close hdfc savings account.I want not to use one assist.Please deactive it.
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          G
          general11
          from Unnao, Uttar Pradesh
          Oct 9, 2018
          Resolved
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          Address: Farrukhabad, Uttar Pradesh

          Sir ji mere 4 form h jiski kal 08/010/2018 ko fee kaat gayi thi par sarver busy hone ke karan abhi tak update nahi huyi h krapya inhe update karne ki krapa kare.

          1- reg. No.- [protected] seema rajput dob. 01/07/1979.
          2- reg. No.- [protected] poonam dubey dob. 04/04/1995.
          3- reg. No.- [protected] ved vati dob. 15/10/1972.
          4- reg. No.- [protected] vineeta kumari dob. 03/12/1988.
          Nov 9, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 09, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          Let us look into it for you. Please share your Account No./Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

          -Anay
          HDFC Bank Customer Assistance
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            M
            maheshreddy own
            from Pune, Maharashtra
            Oct 9, 2018
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            Address: Dharwad, Karnataka, 580011

            My name is Mahesh Recently i applied for a hdfc credit card. I got the card after eligibility check. After one week, rs. 900 got deducted from my card for "HEGIC-CRDT SHLD %26amp; FL CVR-" yestrday without my prior.

            I did not opt for any of the credit shield policies in first place. I don't know why hdfc being such a reputed organisation cross sell these insurance products in this unauthorized manner.

            I requested for policy cancellation after talking to customer care ref [protected]. But today I received a msg for EMI processing which i have never opted for. When I called customer care again today customer care executive was not sure and unable to answer why such thing happend and what has to be done . Very disappointed to be treated this way.
            HDFC Bank customer support has been notified about the posted complaint.
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              J
              Jai Singh Mangat
              from Hyderabad, Telangana
              Oct 9, 2018
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              Address: Hyderabad, Andhra Pradesh, 500067
              Website: hdfcbank.com

              My credit card has expired and I want a new credit card. I have tried writing an e-mail but my request did not go through. I am staying in Hyderabad and my address is A901, Shweta Aryan Apartments, Pipeline Road, Jeedimetla and my phone number is [protected]. Please ask HDFC Bank to contact me on the number that I have given.

              Regards,

              Jai Singh Mangat
              HDFC Bank customer support has been notified about the posted complaint.
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                A
                anirudh88088
                from Delhi, Delhi
                Oct 9, 2018
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                Address: 273303

                I want to say that i have submitted fee today for UPTET-2018 for registration number -[[protected]] of ANIRUDH KUMAR DOB is 11/08/1990 and fee is deducted from my account and now i am unable to final print so please check and resolve this issue as soon as possible and i have tried many times to contact you as given numbers on helpline number on UPTET2018 and both numbers of Sh.Kamlesh Basera ([protected]) and Gaurav Agrahari ([protected]) are switched off so please inform me .
                HDFC Bank customer support has been notified about the posted complaint.
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                  R
                  rajkahuja
                  from Noida, Uttar Pradesh
                  Oct 9, 2018
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                  Address: Ghaziabad, Uttar Pradesh, 201001

                  Having a account at HDFC Bank raj nagar ghaziabad branch from last 4 years of my company BAJAJ INDUSTRIES. recently there were some changes on partnership part and we replaced two new partners with old ones. we contacted our relation ship manager Joginder Yadav for amendments and he mailed the list of required docs. required in the matter, same were provided but each time we approached him, he asked changes in docs. Or addition of new requirements and many times he didn't responded our calls and texted that he is on training, this exercise crossed 1 month but nothing happened. further we went to the branch to meet him personally to resolve it, he again demanded additional documents and tried to linger on the matter. we had to force him to do his part of job. after completing all formalities we submitted the docs. and he assured that the account will be rectified with additional changes within a week. but this passed 15 days and he is not responding to our calls nor updating about our account's profile. I even messaged him that his behavior is very irresponsible and I am going to change my branch but he is still with no reply. being a business man for many years and I am having my some accounts with HDFC in other branches but never faced this type of disgusting behavior he is having, pathetic way of working. I must be not going to spare him on his negligence and bank had to take strict action against him.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    M
                    movdawala
                    from Mumbai, Maharashtra
                    Oct 9, 2018
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                    Sir I am Senior Citizen Holding Account No. [protected] at Fort Branch. I have requested several times to Cashier that I require Rs. 100/- Notes for my daily expenses and have been told that they do not have the same. Even Customer Rep Mr. Robert has failed .
                    I request you to please obtain for me once a month a bundle of Rs. 100/- notes
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                      P
                      pebam
                      from Delhi, Delhi
                      Oct 9, 2018
                      Resolved
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                      Resolved

                      Dear sir/madam
                      I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 3512 without my concern on date:15/09/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

                      Oneassist relationship number : 2781455
                      Name :- pebam sudesh
                      Mobile no. :- [protected]
                      Credit card number ending :- 3512
                      Aug 8, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      Greetings from OneAssist!

                      We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3623203. Your amount 1899/- will be credited in bank account within 5 to 7 working days.

                      Regards,

                      Devendra,

                      OneAssist, Social Media Team.
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                        S
                        Santoshjadhav007
                        from Mumbai, Maharashtra
                        Oct 9, 2018
                        Resolved
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                        Resolved

                        Address: Mumbai City, Maharashtra, 410210

                        I m holding my salary account in hdfc parel branch. Previosly i used to used to use hdfc credit card in year 2010 for the limit of 30, 000/- in the year 2014 due to some finnacial crisis i have setteled the credit card for rs.35000/- agreed to be pay in the part payment. Out of which 19000/- i have already paid and due o some dispute with the recovery agency (Third party) i could not paid the remaining amount. And there was no follow up by the bank for the payment. Again in the year 2016 i was approached by the another recovery agency for the payment for whom i agreed to pay the remaining anount in the part from the next month. But again there was no to collected the payment.
                        Suddenly in the month of august 2018 when i went to use my salary amount i realise that the bank has freeze my account and rs 1, 50, 000/- has been credited to my salary account as a credit card recovery and i was unable to use my salary account without my consent or any intimation.
                        I would like to inform that i have a family of 5 to take care including my old parents, 5 year old son and 8 months old pregnant wife whose medical and education expenses are depend on my salary. Which was hold by the bank without any intimation due to which i m going throgh mental trauma. Kindly realise my saving account and i would be ready to close my credir card payemnt issue in a mutual way. Kindly do the needful before my family get suffer any medical issue due to non availibity of the fund.
                        Currently after given a eritten complaint in the branch and informing that to keep this as a priority and promised by the bank to arrange call from the credit card department after 5 days of the compalint i m still waiting for the call.
                        Nov 11, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 10, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have reviewed your queries expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                        -Manoj
                        HDFC Bank Customer Assistance
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                          H
                          Harendra Singh Shekhawat
                          from Kota, Rajasthan
                          Oct 9, 2018
                          Resolved
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                          Resolved

                          Address: Jaipur, Rajasthan, 303106

                          Dear hdfc bank am applied a pl with you by your app hdfc loan assist. I am got a mail from hdfc help desk but not any progress with my application.
                          Wrost service.
                          If i am eligible than ok my cibil score above 800 than why i am not any response from your side.
                          I want resolved my issu if you can not the process then why you adding about your loan. Please sir see this issue
                          Nov 15, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 09, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I request you to share your complete concern, loan application no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                          -Anay
                          HDFC Bank Customer Assistance
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                            A
                            Anuj kumar majhi
                            from Bengaluru, Karnataka
                            Oct 9, 2018
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka, 560103

                            Hi team,

                            This is to inform you that without any information bank has deducted rs 422.33 from my account as well as it is showing -49rs means total rs 471. They only have mentioned that for salary account even i keep zero balance no money will be deducted before opening hdfc sal account.

                            I want my money back and the reason also why it is deducted.

                            Kindly reply as soon as possible

                            Hdfc account details :
                            Customer id : 58342127
                            Check no-mir[protected]
                            Nov 22, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 10, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We would like to state that charges are levied due to Standing Instruction returned. Please note that Standing Instruction returns are charged at Rs 200/- per instance+taxes. Refer below URL for fees and charges applicable. https://bit.ly/2ChVsBD

                            -Manoj
                            HDFC Bank Customer Assistance
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                              D
                              dineshchander
                              from Delhi, Delhi
                              Oct 9, 2018
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                              Dear sir

                              I have submitted the fee rs. 500 to uptet online fee submission portal & money is taken by hdfc bank.

                              My registration number is [protected] but after paying my fee i not able to take print of final submission.

                              So please do some needful as soon as possible.
                              My mobile number is [protected], [protected].

                              My bank statement comment is here vin/sec exam re/[protected]/0
                              HDFC Bank customer support has been notified about the posted complaint.
                              Oct 09, 2018
                              Updated by dineshchander
                              Money is paid by my ICICI Account No.[protected] to HDFC bank.
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                                P
                                pandharinath.vaghole
                                from Delhi, Delhi
                                Oct 9, 2018
                                Resolved
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                                Resolved

                                Address: Pune, Maharashtra, 411006

                                1) purchase & debits summary amount mismatch with details transactions of statement sept 18 - a) purchase & debit (As per statement without finance charge) = rs 11, 724.75 b) total purchase & debit as per transactions details (Without finance charge) = rs 11654.24

                                A opening balance 72, 699.82
                                B purchase & debits 12, 962.53
                                C payment/credit 60, 075.50
                                D actual total due (A+b)-c 25, 586.85
                                E total amount due as per sept 18 25, 657.00
                                F difference in amount due (E-d) 70.15
                                Nov 23, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 09, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Let us look into it for you. Please share your Card No. with registered contact info & the complete issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                -Anay
                                HDFC Bank Customer Assistance
                                Oct 10, 2018
                                Updated by pandharinath.vaghole
                                Dear Team,
                                Any update on this?
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                                  Amit Popl
                                  from delhi, Delhi
                                  Oct 9, 2018
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 110051

                                  Sir,

                                  As i, amit popli the policy holder (Hdfc life classic assure plus) policy no.20089493 requested you to refund the amount paid for policy because of wrong & false commitment of the agent for sum assured amount & bonuses after maturity at the time of policy sale to me. So please refund paid amount which is 50, 000/- & take the needful action against that kind commitment.

                                  Agent committed amount= 4, 44, 578/- + bonuses
                                  But actual amount according to bond = 2, 31, 262/- + bonuses

                                  We don't want to continue this policy due to wrong commitment. So requested you to refund our amount with policy dilution & take proper action against that sort false commitments.
                                  Nov 19, 2018
                                  Complaint marked as Resolved 
                                  HDFC Life customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 10, 2018
                                  HDFC Life Customer Care's response
                                  Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
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                                    G
                                    goel industries
                                    from Pundri, Haryana
                                    Oct 9, 2018
                                    Resolved
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                                    Resolved

                                    Address: Kaithal, Haryana, 136027

                                    I have a c/c account no -[protected] in hdfc bank ambala road kaithal. Bank charged more intrest from last three months. I complant in the branch many time but their are no responce evbery time they ask that you have any curent account in any other bank but every time i told them that i have no any other current account but the branch do not take any action till today.
                                    Nov 21, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 10, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, Date & amount of debt of charges, the complete address of Branch where the request was submitted as per website ( Along with IFSC code) and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

                                    Anay
                                    HDFC Bank Customer Assistance
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                                      I
                                      imran14388
                                      from Fatehgarh, Uttar Pradesh
                                      Oct 9, 2018
                                      Resolved
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                                      Resolved

                                      Address: Bahraich, Uttar Pradesh, 271801

                                      Dear sir,

                                      I want to say that i have submitted fee yesterday for uptet-2018 for registration number -[protected] of mohd imran ahmad dob is 09/01/1988 and fee is deducted from my account and now i am unable to final print so please check and resolve this issue as soon as possible and i have tried many times to contact you as given numbers on helpline number on uptet2018 and both numbers of sh. Kamlesh basera ([protected]) and gaurav agrahari ([protected]) are switched off so please inform me.
                                      Payment was made by debit card.

                                      Registration number - [protected]
                                      Name - mohini devi
                                      Dob - 09/01/1988
                                      Payment reference number - medr/sec exam reg/379752/
                                      Ref. No.[protected]
                                      Debit account number[protected]
                                      Nov 10, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 09, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We request you to write to [protected]@hdfcbank.com mentioning below details, to enable us to check and assist you further. - Date and amount of transaction - HDFC Bank Account/Card number from which transaction is debited.

                                      -Anay
                                      HDFC Bank Customer Assistance
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                                        A
                                        aadi1579
                                        from Gurgaon, Haryana
                                        Oct 9, 2018
                                        Resolved
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                                        Resolved

                                        I made a transaction of 500 on 3 Oct to pay the application fee for UPTET 2018 by my debit card details.But at last there was a error that upbasiceduboard website is not reachable and transaction got failed but I saw that amount has been deduct from my account and fee not submit in respect o[censored]pbasiceduboard. And thats why I again have to submit my fee from another source.So plz refund my money back in my account.
                                        Nov 12, 2018
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 10, 2018
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        Your request for customer dispute has been logged. The complaint id no. is 1679844. As on today the amount has not been claimed by the acquiring bank. In case the acquiring bank does not claim the transaction amount by the 9th day, the amount will be re-credited to your account. In case, you do not find any credit to your account after the above-mentioned time frames (as applicable), we request you to refer to the Dispute process as follows: Kindly fill in the Card holder Dispute form & the proof that you have attempted to resolve the dispute with the Merchant ( (i.e. Email comm.or letter) and fax it across to us on[protected] to the kind attention of Charge-back Unit mentioning the reference number in the subject line of this e-mail, so that we can initiate a charge-back. Please write back to us confirming the date when you have faxed the same, to enable us to confirm its receipt. Please visit the following link for Card holder Dispute form : https://bit.ly/2F84OME Should you be requiring any further information/clarifications on this matter please feel free to write to us at [protected]@hdfcbank.com.

                                        -Manoj
                                        HDFC Bank Customer Assistance
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