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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 15, 2025
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HDFC Bank reviews & complaints page 866

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S
Santoshjadhav007
from Mumbai, Maharashtra
Oct 9, 2018
Resolved
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Address: Mumbai City, Maharashtra, 410210

I m holding my salary account in hdfc parel branch. Previosly i used to used to use hdfc credit card in year 2010 for the limit of 30, 000/- in the year 2014 due to some finnacial crisis i have setteled the credit card for rs.35000/- agreed to be pay in the part payment. Out of which 19000/- i have already paid and due o some dispute with the recovery agency (Third party) i could not paid the remaining amount. And there was no follow up by the bank for the payment. Again in the year 2016 i was approached by the another recovery agency for the payment for whom i agreed to pay the remaining anount in the part from the next month. But again there was no to collected the payment.
Suddenly in the month of august 2018 when i went to use my salary amount i realise that the bank has freeze my account and rs 1, 50, 000/- has been credited to my salary account as a credit card recovery and i was unable to use my salary account without my consent or any intimation.
I would like to inform that i have a family of 5 to take care including my old parents, 5 year old son and 8 months old pregnant wife whose medical and education expenses are depend on my salary. Which was hold by the bank without any intimation due to which i m going throgh mental trauma. Kindly realise my saving account and i would be ready to close my credir card payemnt issue in a mutual way. Kindly do the needful before my family get suffer any medical issue due to non availibity of the fund.
Currently after given a eritten complaint in the branch and informing that to keep this as a priority and promised by the bank to arrange call from the credit card department after 5 days of the compalint i m still waiting for the call.
Nov 11, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 10, 2018
HDFC Bank Customer Care's response
Dear Customer,

We have reviewed your queries expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Manoj
HDFC Bank Customer Assistance
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    H
    Harendra Singh Shekhawat
    from Kota, Rajasthan
    Oct 9, 2018
    Resolved
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    Resolved

    Address: Jaipur, Rajasthan, 303106

    Dear hdfc bank am applied a pl with you by your app hdfc loan assist. I am got a mail from hdfc help desk but not any progress with my application.
    Wrost service.
    If i am eligible than ok my cibil score above 800 than why i am not any response from your side.
    I want resolved my issu if you can not the process then why you adding about your loan. Please sir see this issue
    Nov 15, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 09, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    I request you to share your complete concern, loan application no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

    -Anay
    HDFC Bank Customer Assistance
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      A
      Anuj kumar majhi
      from Bengaluru, Karnataka
      Oct 9, 2018
      Resolved
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      Resolved

      Address: Bangalore, Karnataka, 560103

      Hi team,

      This is to inform you that without any information bank has deducted rs 422.33 from my account as well as it is showing -49rs means total rs 471. They only have mentioned that for salary account even i keep zero balance no money will be deducted before opening hdfc sal account.

      I want my money back and the reason also why it is deducted.

      Kindly reply as soon as possible

      Hdfc account details :
      Customer id : 58342127
      Check no-mir[protected]
      Nov 22, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 10, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      We would like to state that charges are levied due to Standing Instruction returned. Please note that Standing Instruction returns are charged at Rs 200/- per instance+taxes. Refer below URL for fees and charges applicable. https://bit.ly/2ChVsBD

      -Manoj
      HDFC Bank Customer Assistance
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        D
        dineshchander
        from Delhi, Delhi
        Oct 9, 2018
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        Dear sir

        I have submitted the fee rs. 500 to uptet online fee submission portal & money is taken by hdfc bank.

        My registration number is [protected] but after paying my fee i not able to take print of final submission.

        So please do some needful as soon as possible.
        My mobile number is [protected], [protected].

        My bank statement comment is here vin/sec exam re/[protected]/0
        HDFC Bank customer support has been notified about the posted complaint.
        Oct 09, 2018
        Updated by dineshchander
        Money is paid by my ICICI Account No.[protected] to HDFC bank.
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          P
          pandharinath.vaghole
          from Delhi, Delhi
          Oct 9, 2018
          Resolved
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          Resolved

          Address: Pune, Maharashtra, 411006

          1) purchase & debits summary amount mismatch with details transactions of statement sept 18 - a) purchase & debit (As per statement without finance charge) = rs 11, 724.75 b) total purchase & debit as per transactions details (Without finance charge) = rs 11654.24

          A opening balance 72, 699.82
          B purchase & debits 12, 962.53
          C payment/credit 60, 075.50
          D actual total due (A+b)-c 25, 586.85
          E total amount due as per sept 18 25, 657.00
          F difference in amount due (E-d) 70.15
          Nov 23, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 09, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          Let us look into it for you. Please share your Card No. with registered contact info & the complete issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

          -Anay
          HDFC Bank Customer Assistance
          Oct 10, 2018
          Updated by pandharinath.vaghole
          Dear Team,
          Any update on this?
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            A
            Amit Popl
            from delhi, Delhi
            Oct 9, 2018
            Resolved
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            Resolved

            Address: New Delhi, Delhi, 110051

            Sir,

            As i, amit popli the policy holder (Hdfc life classic assure plus) policy no.20089493 requested you to refund the amount paid for policy because of wrong & false commitment of the agent for sum assured amount & bonuses after maturity at the time of policy sale to me. So please refund paid amount which is 50, 000/- & take the needful action against that kind commitment.

            Agent committed amount= 4, 44, 578/- + bonuses
            But actual amount according to bond = 2, 31, 262/- + bonuses

            We don't want to continue this policy due to wrong commitment. So requested you to refund our amount with policy dilution & take proper action against that sort false commitments.
            +1 photos
            Nov 19, 2018
            Complaint marked as Resolved 
            HDFC Life customer support has been notified about the posted complaint.
            Verified Support
            Oct 10, 2018
            HDFC Life Customer Care's response
            Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
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              G
              goel industries
              from Pundri, Haryana
              Oct 9, 2018
              Resolved
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              Resolved

              Address: Kaithal, Haryana, 136027

              I have a c/c account no -[protected] in hdfc bank ambala road kaithal. Bank charged more intrest from last three months. I complant in the branch many time but their are no responce evbery time they ask that you have any curent account in any other bank but every time i told them that i have no any other current account but the branch do not take any action till today.
              Nov 21, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 10, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, Date & amount of debt of charges, the complete address of Branch where the request was submitted as per website ( Along with IFSC code) and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

              Anay
              HDFC Bank Customer Assistance
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                I
                imran14388
                from Fatehgarh, Uttar Pradesh
                Oct 9, 2018
                Resolved
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                Resolved

                Address: Bahraich, Uttar Pradesh, 271801

                Dear sir,

                I want to say that i have submitted fee yesterday for uptet-2018 for registration number -[protected] of mohd imran ahmad dob is 09/01/1988 and fee is deducted from my account and now i am unable to final print so please check and resolve this issue as soon as possible and i have tried many times to contact you as given numbers on helpline number on uptet2018 and both numbers of sh. Kamlesh basera ([protected]) and gaurav agrahari ([protected]) are switched off so please inform me.
                Payment was made by debit card.

                Registration number - [protected]
                Name - mohini devi
                Dob - 09/01/1988
                Payment reference number - medr/sec exam reg/379752/
                Ref. No.[protected]
                Debit account number[protected]
                +1 photos
                Nov 10, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 09, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                We request you to write to [protected]@hdfcbank.com mentioning below details, to enable us to check and assist you further. - Date and amount of transaction - HDFC Bank Account/Card number from which transaction is debited.

                -Anay
                HDFC Bank Customer Assistance
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                  A
                  aadi1579
                  from Gurgaon, Haryana
                  Oct 9, 2018
                  Resolved
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                  Resolved

                  I made a transaction of 500 on 3 Oct to pay the application fee for UPTET 2018 by my debit card details.But at last there was a error that upbasiceduboard website is not reachable and transaction got failed but I saw that amount has been deduct from my account and fee not submit in respect o[censored]pbasiceduboard. And thats why I again have to submit my fee from another source.So plz refund my money back in my account.
                  +1 photos
                  Nov 12, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 10, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Your request for customer dispute has been logged. The complaint id no. is 1679844. As on today the amount has not been claimed by the acquiring bank. In case the acquiring bank does not claim the transaction amount by the 9th day, the amount will be re-credited to your account. In case, you do not find any credit to your account after the above-mentioned time frames (as applicable), we request you to refer to the Dispute process as follows: Kindly fill in the Card holder Dispute form & the proof that you have attempted to resolve the dispute with the Merchant ( (i.e. Email comm.or letter) and fax it across to us on[protected] to the kind attention of Charge-back Unit mentioning the reference number in the subject line of this e-mail, so that we can initiate a charge-back. Please write back to us confirming the date when you have faxed the same, to enable us to confirm its receipt. Please visit the following link for Card holder Dispute form : https://bit.ly/2F84OME Should you be requiring any further information/clarifications on this matter please feel free to write to us at [protected]@hdfcbank.com.

                  -Manoj
                  HDFC Bank Customer Assistance
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                    N
                    Noble Thomas
                    Oct 9, 2018
                    Resolved
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                    Resolved

                    Hi sir/madam,

                    I have booked an air ticket through hdfc credit card and later after 4 months i have cancelled the ticket. And also i have paid the total due amount in my credit card, so after cancellation airline company has informed that the refund of cancelled amount will be done in ‘same mode i made your purchase’ (Credit card), kindly advise me how can i get the refunded amount transferred to my hdfc savings account.

                    Regards,
                    Noble
                    Nov 14, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 09, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your Card No, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                    -Manoj
                    HDFC Bank Customer Assistance
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                      A
                      anirudh88088
                      from Delhi, Delhi
                      Oct 9, 2018
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                      Address: 273303

                      I want to say that i have submitted fee 07/10/2018 for uptet-2018 for registration number -[[protected]] of anirudh kumar dob is 11/08/1990 and fee is deducted from my account and now i am unable to final print so please check and resolve this issue as soon as possible and i have tried many times to contact you as given numbers on helpline number on uptet2018 and both numbers of sh. Kamlesh basera and gaurav agrahari are switched off so please inform me.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        Sujit Tarade
                        from Vasai-Virar, Maharashtra
                        Oct 8, 2018
                        Resolved
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                        Resolved

                        Address: Pune, Maharashtra, 411014
                        Website: Hdfc

                        My salary account gets converted in saving account without information and minimum balance not maintained in account due to this from 1 year on every month charges applied. No information sheared with me regarding account type conversion and charges applied. On that account i have never done any single transaction than how they charged. If i am not using that account than they need to close my account but still that are not closing my account. I request you to clear my all charges and let me use that account.
                        Nov 23, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 09, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We're sorry to hear that. Please share your Account No. with registered contact info, charges details & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                        -Anay
                        HDFC Bank Customer Assistance
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                          R
                          Rahulth
                          from Delhi, Delhi
                          Oct 8, 2018
                          Resolved
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                          Resolved

                          Address: Haridwar, Uttarakhand, 249403

                          I got call from delhi and they said me that they will provide loan against policy of HDFC Life. I was not agreed then they said that loan will be sanctioned within 22 days and if not you can cancke policy on 23rd day. I agreed and when I took policy I confirmed from HDFC that can I cancle my policy within 30 days. They said Yes. But when I didn't got loan and requested to cancle my policy on day 23rd they refused that I cann't cancle policy after 15 days. There are lot of people who got scammed by these Insurance company agents and insurance companies are not taking any action against them. I have taken details from few people who are victim like me in last few years and I am planning to submit complain in Consumer Court, IRDAI and PMO. As I have been already compalined with HDFC Life but they are not ready to help and not even taking any action against theae fraud companies. HDFC Life is paying them commision so It is not possible that they don't know who these people are. If these insurance companies want, they can help us to caught these guys in one day but it will decrease there turnover. I was customer of HDFC Life and HDFC Ergo from last 8 years with Medical Policy, Term Plan and Cancer Care Policy. But now I have been loosen my trust on HDFC.
                          Nov 28, 2018
                          Complaint marked as Resolved 
                          They are not replying my emails and not even taking any action against there broker who sold policy by misguiding. Same broker has sold policies by misguiding other peole and he is foing this from last 2 years
                          HDFC Life customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 10, 2018
                          HDFC Life Customer Care's response
                          Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
                          Nov 10, 2018
                          Updated by Rahulth
                          I am complaining with them from last 6 months but they are not resolving my problem.
                          Nov 28, 2018
                          Updated by Rahulth
                          I am complaining on [protected]@hdfclife.com, [protected]@hdfclife.com, [protected]@hdgclife.com but there is no response
                          Kishan gopal gupta chechat ramganjmandi kota raj 326518

                          interest free loan against policy fraud - Comment #3234887 - Image #0
                          interest free loan against policy fraud - Comment #3234887 - Image #1
                          interest free loan against policy fraud - Comment #3234887 - Image #2
                          interest free loan against policy fraud - Comment #3234887 - Image #3
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                            M
                            Mayank__amin
                            from Surat, Gujarat
                            Oct 8, 2018
                            Resolved
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                            Resolved

                            Address: Kheda, Gujarat, 387001

                            I contacted amazon about my refund issue. They said that their refund is processed and money will be reflected in bank account within 3 to 5 days. Its been a week since my amount isn't refunded. I contacted amazon and they told me to ask from the bank end. Hence please i want to know about this from the hdfc is there has been any requests of refund acceptance or not.
                            Oct 15, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 09, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Let us look into it for you. Please share your Account No./Card No. with registered contact info & the complete issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                            -Anay
                            HDFC Bank Customer Assistance
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                              R
                              Richard Pc L
                              from New Delhi, Delhi
                              Oct 8, 2018
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                              Address: New Delhi, Delhi, 110003

                              Dear,
                              customer care,
                              On 05/10/2018 at 13:03:43 hrs i had transaction of amount ₹ 1096 which was failed and the same amount was debited from my account, and still the same amount was transact and was sucsess for the same amount ₹1096, the failed transaction amount is not yet reverted to my account, so please looked into this matters,
                              Thanking you
                              PCL RICHARD
                              +1 photos
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Vnd.hariharan
                                from Madurai, Tamil Nadu
                                Oct 8, 2018
                                Resolved
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                                Resolved

                                Address: Chennai, Tamil Nadu

                                It took me 23 miutes to get a right person on phone through toll free number to discuss my problem and as we discussed, line got disconnected and then the hdfc guys simply refuse to call back to complete the call. How on earth do we again take another 10- 20 minutes to reach another guy through all the recorded messages and restart a call??? Why cannot you guys give a standing instruction that in the event, there isa call disconnect in the middle of a discussion, hdfc custoemr care executives must and can quikly reach us to complete bcos our numbers do not have a recorded lengthy choices to reach.
                                Nov 12, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 10, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We sincerely regret the inconvenience caused to you and thank you for your feedback. Please feel free to email us at [protected]@hdfcbank.com and share us the Phonebanking number (along with STD code) where you had contacted along with details of your unresolved query/concerns so that we can check and assist you on priority.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  Vnd.hariharan
                                  from Madurai, Tamil Nadu
                                  Oct 8, 2018
                                  Resolved
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                                  Resolved

                                  Address: Chennai, Tamil Nadu

                                  This rupay debit card does not work in any merchant retail outlets in india and doesnot work in atm or merchant outlets abroad. Hdfc never gave me any hint that this card will not work abroad and i suffered few days with no money as the card was not working there anywhere. Upon reaching india back, it took me 23 minutes to call the custoemr care number to register a complaint and then the call got dosconnnected and noone bothers to call back to solve this issue.

                                  I am a 22 year old savings bank - salary account holder of hdfc and these guys do not bother to call back or attend to my issues. Only option now i see is to close the account from these irresponsible guys and move to another bank
                                  Nov 9, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 09, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We have checked at our end and note that the Card number: 608025XXXXXX7895 held by you is an ATM card and not ATM-cum-Debit Card. You are therefore requested to visit our nearest branch and submit the request for issuance of ATM-cum-Debit Card. For complete information on HDFC Bank Debit Card variants, we request you to visit the following URL’s for the Features & Benefits, Eligibility, Services and Fees, FAQ ’s: https://bit.ly/2xSW1M5

                                  -Manoj
                                  HDFC Bank Customer Assistance
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                                    A
                                    Ajay Kumar12345
                                    from Jayamkondacholapuram, Tamil Nadu
                                    Oct 8, 2018
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                                    Address: Chennai, Tamil Nadu
                                    Website: No

                                    If you charged 1000 rs in my bank account by installment pay transfer from CASA [protected] and my account no:[protected] pls resolve my problem
                                    +1 photos
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                                      A
                                      Alok Pawar
                                      from Pune, Maharashtra
                                      Oct 8, 2018
                                      Resolved
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                                      Resolved

                                      Address: Pune, Maharashtra, 411047

                                      Everything i have submitted, rather verification call also have been done properly but while physical/residential verification no one supposed to come for verification and after two days same mail received from hdfc not approved and all.

                                      I clearly maintained the person no. Who were called me for verification his no. Is [protected] this guy was called me for verification.

                                      Very disappointed with hdfc.

                                      Regards,
                                      Alok pawar
                                      Nov 18, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 08, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      I request you to share your Card Application No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                      -Manoj
                                      HDFC Bank Customer Assistance
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                                        D
                                        Devaraju Maruthai
                                        Oct 8, 2018
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                                        Address: Bangalore, Karnataka, 560068

                                        I am devaraju, my contact no. Is [protected]. I made few international purchase in aliexpress by using my hdfc credit card. But most of the transactions got cancelled and i got the refund also. However, hdfc bank is not refunding (Rs 2000) the amount which was deducted for gst. It's pure cheating. Why should i pay gst unnecessarily when the transaction itself got cancelled. I want the gst amount to be credited bank into my credit card.

                                        If i don't get the refund back, i will file the case in the consumer court.
                                        HDFC Bank customer support has been notified about the posted complaint.
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