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HDFC Bank Complaints & Reviews

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Updated: Jun 7, 2026
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N
neenujain
from Chennai, Tamil Nadu
Oct 11, 2018
Resolved
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Address: Mumbai City, Maharashtra, 4000703

This is to bring to your urgent notice that i have been charged extra rs. 3617.24 on my hdfc credit card, on account of finance charges.
Some points to be highlighted
1. An amount of rs.126832 was due on 1st august, but from my savings bank a/c no.[protected] min. Amount rs.6350 got auto paid on 1st august.
2. Since i was travelling, i paid the cheque of rs.120483 on 4th august to clear my dues.
Without any information/notifications, rs.3617.24 was deducted.
I had a call twice with your call center 61606161, & they confirmed this amount will be refunded, but no action was taken.
This kind of service is completely unacceptable, especially when the client is new & trying to build a deeper relationship with hdfc bank.
I request you to please refund the amount back to my account.
Attached are the credit card statement. Pl call for any doubts.

Hope to hear from you soon.

Please revert
Nov 12, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Oct 11, 2018
Updated by neenujain
This is to bring to your urgent notice that I was shocked and surprised when Rs. 3617.24 on my HDFC Card when the client is new & trying to build a deeper relationship with HDFC Bank.
Moreover I had sufficient amt. In my account but rs. 70000/ was debited for Adityabirla insurance for which I had not confirmed with callcentre.
also when customer does autopay you sh.respect.
Verified Support
Oct 12, 2018
HDFC Bank Customer Care's response
Dear Customer,

Basis your post, we have taken a detailed review of your card account and we again wish to inform you that in the event of non-receipt of payment, delayed payment or payment less than the total minimum amount due the applicable late payment charges/finance charges would be levied to the card account. You will appreciate that the bank charges levied is legitimate and in accordance with the Schedule of Charges shared along with the Most Important Terms & Conditions as well as on the reverse of the credit card statement. Please visit https://bit.ly/2k7MGwQ for further clarifications.

-Bejoy
HDFC Bank Customer Assistance.
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    A
    animeshdubey
    from Mumbai, Maharashtra
    Oct 11, 2018
    Resolved
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    Resolved

    Address: Nashik, Maharashtra, 422011

    I have paid rupees 8900 for my home loan file number[protected], due to some personal crisis i had to cancel my plan to buy any property, i have been told by the sales representative from hdfc ltd that my processing fee will be refunded in case i cancel my plan to buy the property, when i visited hdfc house nashik they took my application agreed and promised to refund 6100/- they even told me to write down my account number in the application so that money can be transferred in my account directly, it confirms that they were about to refund but as of now i have not received any money neither my file has been returned. I will move to consumer court if my money is not refunded. You shouldn't be cheating the customers hard earned money, i even agreed to leave rupees 2800 which might be the expenses for civil check and other bank expenses.

    Animesh dubey
    [protected]
    [protected]@gmail.com
    Nov 18, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 12, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    HDFC Ltd sanctions/disburses Home Loans. Please email [protected]@hdfc.com & they'll resolve your query at the earliest.

    -Anay
    HDFC Bank Customer Assistance
    Verified Support
    Oct 16, 2018
    HDFC Bank Customer Care's response
    Dear Animesh,

    Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

    Regards,
    Team HDFC Home Loans
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      K
      KanhiyaLal@7507
      from Delhi, Delhi
      Oct 11, 2018
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      Dear sir
      I myself kanahiya lal woluld like to inform you that i have taken hddfc life policy no 19399045 from hdfc life representative mr sk madan mobile [protected] in which he gave me false information he told me that i will get loan of rs 300000 loan against policy and if i didnt get the loan then you can cancel your policy. After complition of 10 to 15 dqys i called him and asked wat abt my loan then he told me that u will noy get any loan.
      Its my request to you please return my policy amount of rs 30000 asap else i ll do legal action for this company.
      Thanks
      Kanahiya lal
      HDFC Life customer support has been notified about the posted complaint.
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        H
        Hari Hhp
        from Ponnani, Kerala
        Oct 11, 2018
        Resolved
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        Address: Thiruvananthapuram, Kerala, 695310

        Surendran pillai,
        S/o padmanabhan pillai,
        1068, chamavila
        4, elakamon.
        Ph:[protected]
        Mail id :[protected]@gmail.com
        Sir,
        I had purchased a motorcycle (Bajaj ct 100 jet black) with gear financed by centurion bank ltd, trivandrum on 24/08/2004. I paid all my emi's without any delay. I know that centurian bank is merged with hdfc bank. I just want to know how will i get a noc.
        Nov 12, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 12, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        Let us look into it for you. Please share your Loan Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

        -Anay
        HDFC Bank Customer Assistance
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          S
          saqZ
          Oct 11, 2018
          Resolved
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          Resolved

          not receiving otp on email

          Address: 560032

          Dear bank,

          I stay out of india and due to unknown reasons my registered mobile number is inactive (Issue from airtel), hence for any transactions i want to make i dont get otp. Alternatively if the otp was received on e-mail things would be much easy.
          Can you kindly look into this urgently and fix this please.

          You can reach me on [protected]@gmail.com...
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          V
          v vamsy
          from Delhi, Delhi
          Oct 11, 2018
          Resolved
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          Resolved

          Address: Hyderabad, Andhra Pradesh

          I had transfered the amount of rs 3k on 27th sept'18. I was transfered to wrong account number. I want the amount to be revesed into hdfc bank. Can you please resolve the issue at the earliest. You can send the e-mail to neft. [protected]@icicibank.com to reverse the transaction. I need the amount on priority based. I send the e-mail to [protected]@hdfcbank.com for regarding the reversing the neft amount which was done on 27th sept. I had already visited finanical district of receiver bank of icici they send to contact the hdfc for reversing the transaction amount

          Regards,

          Vegi raghu vamsy
          Nov 12, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 11, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          We can help with that. Please write to [protected]@hdfcbank.com with your Account No. registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

          -Anay
          HDFC Bank Customer Assistance
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            S
            sahuhemant
            from Anand, Gujarat
            Oct 11, 2018
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            Resolved

            Hello hdfc customer care

            My wife has a salary account but she left her job

            You have changed her salary account into saving account without her permission and started charging her

            She checked her account and its showing - 6400 balance even she has not used this account since last year

            She wants to closed the account without paying this negative amount
            Please reply
            Nov 11, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 11, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

            -Manoj
            HDFC Bank Customer Assistance
            Oct 13, 2018
            Updated by sahuhemant
            Dear HDFC Bank Customer Care

            I have sent a mail to [protected]@hdfcbank.com
            but still not get any response
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              R
              Rakhee Rustagi-Pawar
              from Mumbai, Maharashtra
              Oct 11, 2018
              Resolved
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              Resolved

              Address: Mumbai City, Maharashtra, 400014
              Website: Na

              I have made full and final payment towards credit card number [protected]. Would request the bank to issue an noc certificate since i have been facing issue in the cibil report and i nees to submit the same for other proceedings. I have also raised dispute with cibil rectification. Attached is the copy of the same.

              Thanks & regards
              Rakhee rustagi
              Email id - ra. [protected]@gmail.com
              Mobile no [protected]
              Nov 12, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 12, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              We have taken note of your comments expressed in your mail and you may look forward to receiving a response to your e-mail id in 05 working days. The reference number for this interaction is[protected]. We request you to bear with us in the interim.

              -Anay
              HDFC Bank Customer Assistance
              I have lost my food card and blocked it today.
              But i want to know the procedure to get a new one. I tried to submit a application for new food card, but it says that my employee id has already registered.
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                K
                kaushik barori
                from Bengaluru, Karnataka
                Oct 11, 2018
                Resolved
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                Resolved

                Address: 560094

                I was going through my bank statement of hdfc bank. I have noticed that the baank has deducted depository charges of rs. 841 from my salary account without giving any notice or explanation about the same, when i enquired online i have come to know that this is because of my demat account, however when i had opened my demat account it was told that the account is free of any annual charges.
                Request to please get this resolved.
                Nov 12, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 12, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                The charges levied to your account pertains to Annual Folio Maintenance charges (FMC) for your Demat account. Service Tax & Education Cess is levied separately. The FMC is levied after giving adequate advance intimation in the billing statement. Effective September 01, 2010 there is a revision in the ‘standard’ tariff with respect to the Annual Folio Maintenance Charges (FMC) from Rs. 500/- p.a. to Rs. 750/- p.a. Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

                -Anay
                HDFC Bank Customer Assistance
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                  A
                  Ashu1602
                  from Ghazipur, Uttar Pradesh
                  Oct 11, 2018
                  Resolved
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                  Resolved

                  Address: Allahabad, Uttar Pradesh, 211002

                  I pay exam fee for uptet 2018 on 7/10/2018 through my debit card by account no ending with 1137. Transaction id # 624105 and # 637192 for ₹ 500 per transaction but balance deducted and payment not successful.. I tried helpline number but it's not reachable.. After four days my balance in not credit... Plz tel me when i got my transaction back to my account..
                  Nov 13, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 12, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your correct account number, date & amount of transaction and the reference id TTU[protected] in the subject line. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number/Mobile number on a public forum.

                  -Anay
                  HDFC Bank Customer Assistance
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                    S
                    sukesh5687
                    from Ernakulam, Kerala
                    Oct 11, 2018
                    Resolved
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                    Hi,

                    My salary account was created in hdfc bank in my first company. Later i moved to another company and unable to use hdfc card there. Then my salary account got changed to savings account and i was not informed on the same. I was able to maintain the hdfc account till last few months. But now due to several reasons, i am not able to maintain hdfc account and they started penalizing me 600/- each month without informing. Till now a total of around -7858/- was deducted in last few months. They could have called me and informed atleast about this. Even though rbi suggested to not to penalize for non maintenance, why these banks keep on deducting money from accounts.
                    I request you to please take action against this bank.. They have no right what so ever to do whatever they want without informing the customer
                    Nov 12, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Oct 11, 2018
                    Updated by sukesh5687
                    Please contact me in my mobile : [protected]
                    Verified Support
                    Oct 12, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank. Please visit: https://goo.gl/oYK8JM (For Terms & Conditions) https://goo.gl/UqJ1TB (On charges applicable for the Regular Savings Account) Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

                    -Anay
                    HDFC Bank Customer Assistance
                    Oct 17, 2018
                    Updated by sukesh5687
                    So what about the negative balance, Every month you are deducting 600 for not keeping minimum balance, Even though RBI suggested to not to penalize for non maintenance
                    Please let me know an answer for that as well.
                    Oct 17, 2018
                    Updated by sukesh5687
                    https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=9343&Mode=0
                    https://www.rbi.org.in/scripts/NotificationUser.aspx?Id=1022&Mode=0
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                      N
                      NeetuMehta
                      Oct 11, 2018
                      Resolved
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                      Resolved

                      Address: New Delhi, Delhi, 110008

                      Hi,

                      I had a travel to france in sept 2017. I used matrix cellular for the same and gave the details of hdfc card as a security.

                      On my return i did the payment using paytm gateway link shared by matrix cellular. The transaction was successful but the merchant kept on asking me for payment. I sent them the screenshot of the transaction but still they asked me for payments.

                      Finally i stopped taking their calls but then in january, 2018 the deducted the same amount again through my hdfc credit card.

                      I apprised hdfc credit card department about the same and they gave me interim credit of this amount.

                      But after, they kept on sending me same matter again and again as a fixed template that they have liasoned with the merchant and it is confirmed that the services were rendered and the payment has been made. As per me also the services were rendered and payment was made through paytm gateway.

                      But i dont know why the interim credit was removed and i paid the bill again to hdfc credit card.

                      I have ended up in making the same payment twice and there is nobody interested in resolving this issue.

                      Can somebody help here?

                      Best regards,

                      Neetu mehta
                      Oct 12, 2018
                      Complaint marked as Resolved 
                      Resolution will be taken from alternative channel. hence closing this complaint at this portal.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 11, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      I request you to share your complete concern, Account/Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                      -Anay
                      HDFC Bank Customer Assistance
                      Oct 12, 2018
                      Updated by NeetuMehta
                      Thanks a lot for this update for HDFC, but post this complaint I am getting many fake calls claiming from consumer forum who want to dupe me financially in various ways. I have taken an appropriate channel for resolution of my case so no future calls in this regard will be entertained from anybody claiming to be from consumer forum.
                      Hi Sir,

                      I have shared the complete details on the above mail id.

                      Looking forward for a quick resolution from your side on this long pending case :)

                      Best Regards
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                        Vishu11122
                        from Kaithal, Haryana
                        Oct 11, 2018
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                        Address: Ambala, Haryana, 134003

                        I ordered hdfc fastag aprox 1.5 month before my refrnce number:hfr076352 m:[protected]. I complaint many times in hdfc customer care andstill no response they always told to email on fastag. [protected]@insolutionsglobal.com. I wrote many times but hdfc always look like ignoring their customers as i don’t get any response. Can anybody help... Or reimburse my money
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                          rahulshashoo
                          from Dahanu, Maharashtra
                          Oct 11, 2018
                          Resolved
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                          Resolved

                          I cancelled one online order from flipkart and amount of rs 6299 was refunded to me from flipkart and i got sms also from hdfc that amount of rs 6299 is reversed back to your account from flipkart but till now i haven't received. Can you please help. Called customer service multiple times but they disconnected the call everytime.
                          Rahul shashoo
                          Customer id: 61175120
                          Mob: [protected]
                          Oct 12, 2018
                          Complaint marked as Resolved 
                          I got the amount today.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 12, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Please share the contents of the SMS received by you on [protected]@hdfcbank.com for further investigation.

                          -Anay
                          HDFC Bank Customer Assistance
                          Hello There,

                          I want to deactivate my both one assist membership services from next year i.e. From November, 2018. This services has been activate without my knowledge.

                          Name: Sandeep Davane
                          Mobile no: [protected]
                          Email : sandeep.[protected]@gmail.com
                          Could please confirm me to which account money has been debited on last thursday from my account which is in HDFC pimpri branch..
                          The customer care number is also useless..
                          Dear Customer Mandate reference no: HDFC[protected] issued to ASHISH SECURITIES PVT LTD with value Rs. 25000 and frequency MNTH was rejected due to the reason 'Image not clear' received today for processing. In case of any issue please get in touch with your branch.
                          Why I got this massages continuesly please help with this fraud msg
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                            SubrotoSG
                            from Dehra Dun, Uttarakhand
                            Oct 11, 2018
                            Resolved
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                            Resolved

                            My name is subroto sengupta, a resident of new delhi, holding a hdfc bank salary account for the last 12 years. I also have a hdfc credit card ending with 4113. I made a last payment in the month of august 2018. Recently, due to some personal problems, i was not being able to receive calls from the collection agent as one of my closed ones was admitted in hospital and we always had to be on our toes.

                            The collection agent, after not getting me through my cellphone, did not even bother to send me an sms or call me on my landline (Alternate number) and rather chose to deep dive into my saving account statement and called up one of my colleagues to complain that i have not made the payment. May i know this is the professionalism hdfc bank boasts about. I have been making regular payments to the credit card and as i could not take the calls once, how can a collection agent call my colleague and tell him about my debt. Rbi guidelines clearly states the collection agent, under no circumstances can do this. The collection agent is karan singh and his number is +91 [protected]. When i spoke to him after this, he started talking very rudely. Hdfc, sorry to say, nobody looks upto you as a citibank or a hsbc. And this kind of collection tactics makes you the worst. I wish i could pay my credit card bill at one go and end all my ties with your sick bank by closing my salary account as well.

                            I want a written apology, else would file for defamation case against the bank.
                            Nov 13, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 11, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We're sorry to hear that. Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                            -Anay
                            HDFC Bank Customer Assistance
                            I received a msg and I don't know what is this about and why I'm paying 60000 RS

                            Dear Customer Mandate reference no: HDFC[protected] issued to HDFC LTD with value Rs. 60000.00 and frequency MNTH is received today for processing. In case of any issue please get in touch with your branch.

                            Please help
                            I want to close my hdfc credit card .
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                              rkm14091993
                              from Kolkata, West Bengal
                              Oct 11, 2018
                              Resolved
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                              Resolved

                              Website: HDFC bank

                              I have cancelled order on flipkart yesterday and they have refunded money to bank which is debited from my debit card. I also received sms confirmation from hdfc bank that - "ur transaction on hdfc bank debit/atm card ending 5782 for rs. 2152.00 has been credited/reversed by flipkart16326 on[protected]:15:14:06". But till now i didn't received the refund amount in my bank account.
                              Oct 13, 2018
                              Complaint marked as Resolved 
                              They have credited my money back to my account.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 12, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

                              -Anay
                              HDFC Bank Customer Assistance
                              My money of 1280rs is deducted automatically to one account.but I didn't do any transaction.pls check once
                              Hi sir i am ordering from 2 weeks for edc roll for my cafe please send it to me
                              As I have taken home loan from HDFC bank, They are saying we dont have information about PMAY benefits, I dont know where to register complain regarding this..
                              As I gone through details of PMAY befits so I am eligible for that but i dont know why HDFC bank doing such things.
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                                Purushotham Mandati
                                from Bengaluru, Karnataka
                                Oct 11, 2018
                                Resolved
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                                Resolved

                                For this policy 9520 rs has deducted from my account and given the receipt of 4034 rs only. When i raise this issue they have given receipt by splitting the money of 9520 and within the same mail premium amount is 6569 rs and excess money of 2951 rs but i have received cheque of 1809 rs only. After this i have done free look cancellation and i have received money of 4700 rs only. That means loss of 3011 rs. The money which has deducted from my account and the receipts which hdfc life provided none of them are matching. I would like to know the reason why 3011 rs are less when compare with the deducted money 9520.
                                Deducted money=9520
                                Received money=4700+1809 (Cheque)=6509
                                Loss =[protected]= 3011

                                I have not approached for this policy. Hdfc life customer executive has called and convinced to take this policy but everything is messed up. I dont even know how they became as executes when they dont know simple calculations.

                                I am requesting all people not to take any kind of policies from hdfc life because they like to play with people emotions by doing such kind of things.

                                Kindly do as needful
                                Nov 11, 2018
                                Complaint marked as Resolved 
                                HDFC Life customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 11, 2018
                                HDFC Life Customer Care's response
                                Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
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                                  S
                                  SK COMPUTERS
                                  from Kanpur, Uttar Pradesh
                                  Oct 11, 2018
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                                  Address: Kanpur, Uttar Pradesh, 208011

                                  Dear sir/madam,
                                  Kindly inform you that i doing payment o[censored]ptet forms. All payment was done and my account was debited but due to server issue problem in forms payment was not showing acknowledgement. And could not take final printout. So i request you that please update my payment in form. Forms details are given below:-
                                  Thankyou

                                  Sr. No. Registration no. Name dob
                                  1 [protected] sandeep kumar 10-11-84
                                  2 [protected] priyanka maurya 10-02-89
                                  3 [protected] jaydeep kumar 09-08-89
                                  4 [protected] jaydeep kumar 09-08-89
                                  5 [protected] neha singh 20-08-94
                                  6 [protected] chaturanan singh 18-11-87
                                  7 [protected] pradeep kumar 10-11-77
                                  8 [protected] soni kushwaha 05-08-86
                                  9 [protected] soni kushwaha 05-08-86
                                  10 [protected] sudha verma 03-11-80
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Respected sir,
                                  I got a two wheeler loan from hdfc bank.
                                  Loan account no. 19461697
                                  Agency name :- harshit associate
                                  Customer name :- AKRAM chouhan
                                  Agent I'd no. :- 172591
                                  Vehicle no. :-RJ 37 SD 0547 and i fully payment to bank. But i did not received n. O. C. Till date 3.10.2018
                                  I don't need one assist service any more. Please discontinue it.
                                  My Credit Card Bearing No.[protected] has been lost and subsequently blocked. While payment of outstanding payment of Rs. 3297.00, I made payment of Rs. 3300 through cash as well as Rs.3297 through Net Banking. Since my Card is blocked, the additional amount of Rs.3297 has not been refunded till date.
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                                    Lokanadham Ponapati
                                    from Bengaluru, Karnataka
                                    Oct 11, 2018
                                    Resolved
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                                    Resolved

                                    Address: 560036

                                    I had a personal loan of 3 lakhs from hdfc bank. The hdfc bank agent had taken all the necessary documents from me. I was said that my monthly emi of 9857 will be automatically deducted from my sbi bank account via ecs. But i got a mail from sbi bank saying "ecs mandate not received". And 1st month due got detected from my account and 2nd month i got message from hdfc bank that

                                    "dear customer, your bank has returned the oct-18 emi of rs. 9857 thru ecs debit for loan no 59705188 reason ecs mandate not processed. Please visit your bank branch urgently for registering the ecs mandate."

                                    My hdfc bank loan a/c no. Is 59705188

                                    I don't want to pay any extra dues.
                                    Nov 13, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 13, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue within 5 working days on your register email ID.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      R
                                      Ranmeet
                                      from Delhi, Delhi
                                      Oct 11, 2018
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                                      Address: New Delhi, Delhi, 110027
                                      Website: Payzapp

                                      Hi,

                                      I have added 11, 000 rs to my payzapp wallet from my debit card on 10/10/2018.

                                      But it deducted from my account and not added in to my wallet (Mobile no.- [protected]/user name-ranmeet singh).

                                      Please resolve this issue and refund my money back asap.

                                      Note:- i wasn't able to reach over customer care no.[protected]

                                      Thanks & regards,
                                      Ranmeet singh
                                      HDFC Bank customer support has been notified about the posted complaint.
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