HDFC Bank Complaints & Reviews

I have made full and final payment towards credit card number [protected]. Would request the bank to issue an noc certificate since i have been facing issue in the cibil report and i nees to submit the same for other proceedings. I have also raised dispute with cibil rectification. Attached is the copy of the same.

Thanks & regards
Rakhee rustagi
Email id - ra. [protected]@gmail.com
Mobile no [protected]

I was going through my bank statement of hdfc bank. I have noticed that the baank has deducted depository charges of rs. 841 from my salary account without giving any notice or explanation about the same, when i enquired online i have come to know that this is because of my demat account, however when i had opened my demat account it was told that the account is free of any annual charges.
Request to please get this resolved.

I pay exam fee for uptet 2018 on 7/10/2018 through my debit card by account no ending with 1137. Transaction id # 624105 and # 637192 for ₹ 500 per transaction but balance deducted and payment not successful.. I tried helpline number but it's not reachable.. After four days my balance in not credit... Plz tel me when i got my transaction back to my account..

Hi,

My salary account was created in hdfc bank in my first company. Later i moved to another company and unable to use hdfc card there. Then my salary account got changed to savings account and i was not informed on the same. I was able to maintain the hdfc account till last few months. But now due to several reasons, i am not able to maintain hdfc account and they started penalizing me 600/- each month without informing. Till now a total of around -7858/- was deducted in last few months. They could have called me and informed atleast about this. Even though rbi suggested to not to penalize for non maintenance, why these banks keep on deducting money from accounts.
I request you to please take action against this bank.. They have no right what so ever to do whatever they want without informing the customer

Hi,

I had a travel to france in sept 2017. I used matrix cellular for the same and gave the details of hdfc card as a security.

On my return i did the payment using paytm gateway link shared by matrix cellular. The transaction was successful but the merchant kept on asking me for payment. I sent them the screenshot of the transaction but still they asked me for payments.

Finally i stopped taking their calls but then in january, 2018 the deducted the same amount again through my hdfc credit card.

I apprised hdfc credit card department about the same and they gave me interim credit of this amount.

But after, they kept on sending me same matter again and again as a fixed template that they have liasoned with the merchant and it is confirmed that the services were rendered and the payment has been made. As per me also the services were rendered and payment was made through paytm gateway.

But i dont know why the interim credit was removed and i paid the bill again to hdfc credit card.

I have ended up in making the same payment twice and there is nobody interested in resolving this issue.

Can somebody help here?

Best regards,

Neetu mehta

I ordered hdfc fastag aprox 1.5 month before my refrnce number:hfr076352 m:[protected]. I complaint many times in hdfc customer care andstill no response they always told to email on fastag. [protected]@insolutionsglobal.com. I wrote many times but hdfc always look like ignoring their customers as i don’t get any response. Can anybody help... Or reimburse my money

I cancelled one online order from flipkart and amount of rs 6299 was refunded to me from flipkart and i got sms also from hdfc that amount of rs 6299 is reversed back to your account from flipkart but till now i haven't received. Can you please help. Called customer service multiple times but they disconnected the call everytime.
Rahul shashoo
Customer id: 61175120
Mob: [protected]

My name is subroto sengupta, a resident of new delhi, holding a hdfc bank salary account for the last 12 years. I also have a hdfc credit card ending with 4113. I made a last payment in the month of august 2018. Recently, due to some personal problems, i was not being able to receive calls from the collection agent as one of my closed ones was admitted in hospital and we always had to be on our toes.

The collection agent, after not getting me through my cellphone, did not even bother to send me an sms or call me on my landline (Alternate number) and rather chose to deep dive into my saving account statement and called up one of my colleagues to complain that i have not made the payment. May i know this is the professionalism hdfc bank boasts about. I have been making regular payments to the credit card and as i could not take the calls once, how can a collection agent call my colleague and tell him about my debt. Rbi guidelines clearly states the collection agent, under no circumstances can do this. The collection agent is karan singh and his number is +91 [protected]. When i spoke to him after this, he started talking very rudely. Hdfc, sorry to say, nobody looks upto you as a citibank or a hsbc. And this kind of collection tactics makes you the worst. I wish i could pay my credit card bill at one go and end all my ties with your sick bank by closing my salary account as well.

I want a written apology, else would file for defamation case against the bank.

I have cancelled order on flipkart yesterday and they have refunded money to bank which is debited from my debit card. I also received sms confirmation from hdfc bank that - "ur transaction on hdfc bank debit/atm card ending 5782 for rs. 2152.00 has been credited/reversed by flipkart16326 on[protected]:15:14:06". But till now i didn't received the refund amount in my bank account.

For this policy 9520 rs has deducted from my account and given the receipt of 4034 rs only. When i raise this issue they have given receipt by splitting the money of 9520 and within the same mail premium amount is 6569 rs and excess money of 2951 rs but i have received cheque of 1809 rs only. After this i have done free look cancellation and i have received money of 4700 rs only. That means loss of 3011 rs. The money which has deducted from my account and the receipts which hdfc life provided none of them are matching. I would like to know the reason why 3011 rs are less when compare with the deducted money 9520.
Deducted money=9520
Received money=4700+1809 (Cheque)=6509
Loss =[protected]= 3011

I have not approached for this policy. Hdfc life customer executive has called and convinced to take this policy but everything is messed up. I dont even know how they became as executes when they dont know simple calculations.

I am requesting all people not to take any kind of policies from hdfc life because they like to play with people emotions by doing such kind of things.

Kindly do as needful

Dear sir/madam,
Kindly inform you that i doing payment o[censored]ptet forms. All payment was done and my account was debited but due to server issue problem in forms payment was not showing acknowledgement. And could not take final printout. So i request you that please update my payment in form. Forms details are given below:-
Thankyou

Sr. No. Registration no. Name dob
1 [protected] sandeep kumar 10-11-84
2 [protected] priyanka maurya 10-02-89
3 [protected] jaydeep kumar 09-08-89
4 [protected] jaydeep kumar 09-08-89
5 [protected] neha singh 20-08-94
6 [protected] chaturanan singh 18-11-87
7 [protected] pradeep kumar 10-11-77
8 [protected] soni kushwaha 05-08-86
9 [protected] soni kushwaha 05-08-86
10 [protected] sudha verma 03-11-80

I had a personal loan of 3 lakhs from hdfc bank. The hdfc bank agent had taken all the necessary documents from me. I was said that my monthly emi of 9857 will be automatically deducted from my sbi bank account via ecs. But i got a mail from sbi bank saying "ecs mandate not received". And 1st month due got detected from my account and 2nd month i got message from hdfc bank that

"dear customer, your bank has returned the oct-18 emi of rs. 9857 thru ecs debit for loan no 59705188 reason ecs mandate not processed. Please visit your bank branch urgently for registering the ecs mandate."

My hdfc bank loan a/c no. Is 59705188

I don't want to pay any extra dues.

Hi,

I have added 11, 000 rs to my payzapp wallet from my debit card on 10/10/2018.

But it deducted from my account and not added in to my wallet (Mobile no.- [protected]/user name-ranmeet singh).

Please resolve this issue and refund my money back asap.

Note:- i wasn't able to reach over customer care no.[protected]

Thanks & regards,
Ranmeet singh

Dear sir /madam,

One assist - what is this?

I am using my hdfc credit card for more 1 year. Recently i was gone through with transaction on statement. I found one assist mfee. What is this one assist mfee. From this name, many transactions are gone. I noticed now. Without customer acceptance how you can able to deduct the amount.

I was really shocked that amount was deducted and i didn't even get any messages for these deductions. I need my amount back, these should be like fraudulent. Without my permission how you can deduct the amount.

Recently i was close all my credit balance and kept due as zero. Then now amount was deducted again. I don't know what you are doing with customers. Is you are trying to cheating the customer or thinking that customer wont question on this.

I need refund amount immediately. I need refund for all you deducted against to this one assist mfee.

Last payment was debited on[protected] for the amount of rs.1899. I need refund on all deduction immediately upon one assist mfee.. This is totally shocked and no notifications for this deductions. Are you trying to cheat the customers..?

If i found, my amount was not deducted, i wont pay the last transaction amount of 7199 on 10/10/2018..

I was not aware about this and still paying for not even using this facilities for these day's. If i not noticed today, it will goes on for long period and pay for useless thing..

I need to cancel the membership and close the membership immediately and refund should happen immediately. I need acknowledgment from your side..

Reach me out - [protected]
Gautham kumar m
Card type : mc plat moneyback intl
Card number : 5459*0490

Email id : [protected]@gmail.com.

Waiting for your reply.

Dear team

My name is neeraj kumar i have saving account in hdfc bank, today i have two tranjection 10000/- but last tranjection is failed and account balance is deduct, so i want to refund my balance as soon as possible.
Tranjection id:[protected]
Atm id :-n9013000
Account number :-[protected]
Mb-. [protected]

Hi,

I had lost my food plus card, i am cts associate, could you block the card and issue the new card

I am waiting for you response.

I forgot my food card number, please find relevant details below

Emp id: 410471
Email address : sribalaji. [protected]@cognizant.com

Please resolve this matter asap since i am not able to apply for tax benefits and my card is not locked as of yet

I have received a message from hdfc bank "your trx is debited to hdfc bank credit card for rs. 999.00 in mumbai at amazon1258399 on[protected]:17:54:30. This is not an authenticated trx as per rbi mandate effective 1 may 12." i also checked my account and its showing me outstanding payment of rs.999. I want my money back as its a fraud transaction. Please help me out

Hi Team,
consumer complaints logo
menuSubmit ComplaintSearch
Home iconHome
Question iconQuestions
FAQFAQ

Search
search
Sign InSign in
© 2018 Consumer Complaints Forum
If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail

LoansHDFC Bank personal loan not credited in account
[Resolved]...

I buy an online HDFC life click 2 Protect 3D Plus. Before making payment of this I get a call from HDFC agent and I discuss for the medical check-up, Then they inform me in this policy no need any physical medical just HDFC will arrange for you a TELEMEDICAL, and after that I did payment because I am an NRI and just was in India for short time. After reached here abroad I did all documentation online many time and always HDFC request me same documents several times. And when I request for TELEMEDICAL they inform me I have to do a physical medical on my owen expenses and they don´t accept or arrange any telemedical. I send many emails and the last reply received from PADMINI NERLEKER - [protected] - [protected]@hdfclife.com and she request me many documents and send me also some forms to fill and I did all this thing and she informs me on 05/09/2018 they will check with the internal team and will update me as soon. But until today I didn´t receive any reply from HDFC LIFE.

My application number[protected]

Dear Sir,

I want to say that I have submitted fee for UPTET-2018 for registration number -[protected] of Niharika Singh DOB is 16/03/1990 and fee is deducted from my account with bank ref no. IGAENLFBP7 on dated 09/10/18 but transaction is not successfull till now amount Rs 500 not return back in my account. Please check and resolve this issue as soon as possible.

Registration number- [protected]
Name - Niharika Singh
DOB - 16/03/1990
Payment Reference number- IGAENLFBP7
Transaction date - 09/10/2018
SBI Debit Account No. [protected]
Thanks