HDFC Bank Complaints & Reviews

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 2208 without my concern on date:27/09/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number :5373974
Membership id :[protected]
Name :- shekhar madsheshiya
Mobile no. :- [protected]
Credit card number ending :- 2208

I am kulbir kaur, one of the customer of hdfc bank of (Ghansali branch) reliance corporate park. At the time of opening the account employee confirmed me that my account is a salary account and he also conveyed me that thier won’t be any annual charges of debit card pertaining to this account. But last week my account got debited with rs.885 as annual debit charges fee. And when i approached the hdfc bank, icame to know that my account is not a salary account and i have been issued platinum debit card instead of normal debit card. Iwas misinterpretted regarding my account details. I want my debit card charges to be waived off as soon as possible, and want my account to be converted into salary account. Being a new customer of your branch, every employee need to be loyal regarding the terms and conditions of the products of the bank, instead of misguiding them, only to fulfill your bank targets. It is my request to branch manager to resolve this issue to take this on priority and resolve it

Dear team,

I have made a transaction of amount 9892 rs to south bihar power distribution
Corporation limited using hdfc payment gateway.

Amount got deducted but no confirmation from the sbdcl.

Text mesage for payment deduction are as follows.

A/c n0315 dr for inr 9892.00 cardtxn:visa-pos/sout. A/c bal inr * (Incl. O[censored]nclrd chqs) on 07oct 12:02hrs. Call [protected] if card not used by you.

Attached is the image of payment deduction as well.

Kindly let me know the status. If failed kindly reimburse the amount.

Amrendra singh

[protected]

Regarding the credit card i got a call from this number ([protected]) on 4/10/2018 regarding the verification on the next on 5/10/2018. I call her on the morning time which was around 10:30-11:00 to explain the schenerio that i will not be available at home after 11:00 she pick up the call and while explaining in the middle she drop the call and i call her so many times and she is not able to pickup the phone and how careless towards the hdfc customers.
On 5/10/2018 i got a call from this number ([protected]) around at 12:30 when i am at office and at that time he ask me come to the home address and he ask me for the home address i explained my home address and he did not find the corresponding address. If he didn't find the address he has to call me and ask i have meet to you on this address on so and so time when you will be available.

I called him multiple times to his phone number to explain this but he didn't pick up the phone.

If you keep like this people you will lose the customers. And i am a salary account customer of hdfc bank and now i am going to change the bank account for this irresponsible for this behaviour. So please take necessary action towards them

My contact number:[protected]
Name :sai swaroop kandula

I repeatedly visit the hdfc bank of singtam to activate my dormant account [protected] but they say that is not possible from their branch & i have to go my home branch to activate account but for me this is not possible to go there beacuse its a long distance.

They try transaction to my account from singtam branch but nothing happens.
Plz help.

I have health claim in hdfc ergo general insurance. Details below-

Patient name : rashmi kumari
Hdfc ergo id : ec[protected]-02u
Ccn no : rr-hs[protected]
Hospital name : r. S polyclinic and diagnostic centre
Hospitalization period : from 12/08/2018 to 14/08/2018

They are asking for pre numbered final bill and rejecting the breakup bill which was provided by the hospital on letter...

Hi team,

I have tried booking a ticket from kozhikode to bangalore in kerala rtc, but even though the amount was deducted from bank i haven't got the ticket. (Used hdfc payment gateway for transaction) please find below reference no.

Checque/reference no:
[protected]

Kindly do the needful to refund back the same amount. Thanks in advance.

Regards,
Vishnuprasad m
Mob: [protected]

Dear sir,

Pls find attached.. On 2nd oct 2018 when i was purchasing a dress from zara shop for rs. 690.. I swiped my debit card.. The said transaction got failed... But amount got deducted from my account.. I want my cash back.. Pls find below the msg i received from your bank.. And attached failed transaction slip.. Which zara cashier gave me..

Thank you for using debit card ending 5098 for rs.690.00 in chandigarh at inditex trent retail i on[protected]:13:57:59 avl bal: rs.3493.91

Account no. And details - [protected]
Parvinder kaur
Hdfc, mdc
Panchkula

Regards

Parvinder kaur

This is to inform that i have a salary account in Hdfc bank of Jamshedpur at Telco branch. last year i went to the branch to request them to close my account as i was leaving my job but they said you can't close your account before a year now they are sending texts every month for not maintaining minimum balance.

Hello,
I am struggling to reset my password and everytime i try to login it is trying to send otp but i never recieve any otp on my registered mobile number +[protected].
My customer id number is 652896.

Please help me as soon as possible otherwise i wont be able to transfer money to my hdfc account.

I also need to get my new debit expired as the current debit card has expired last month.

I had chosen hdfc salary account when i started my job with my company. The bank had promised all sorts of services and failed to provide basic requisites. I had to stop using the account due to these reasons. I have made no transactions from october 2017 and recently i checked my bank account, it was showing negative balance of rs. 8, 700. The bank has charged me huge amount of 8700 for not using the account without even having a single transaction. The link for the rbi document is pasted below.
https://rbi.org.in/Scripts/NotificationUser.aspx?Id=9343&Mode=0
It clearly states that the negative balance should not be due to penalty charges.
Please help me in resolving the complaint.

Dear sir/ madam,

This is pertaining to the credit card no. 4854 99xx xxxx 3115.

I confirm to have made payment of inr 2, 685/- through cheque no. 516864 on 27/08/2018. Cheque was dropped at hdfc bank atm drop box on 27/08/2018 which is 6 days prior due date of 03/09/2018.

Even though dropping the cheque 6 days prior due date the hdfc credit card division is charging me late payment fee which is not correct. This simply means that they are collecting the cheque payment late from their drop boxes and are trying to earn some additional amount from me.

In this matter, i spoke to ms. Ruksana on customer service no.[protected] who turned out to be too rude and was not listening to my request and denied any further support on call. I believe she is not fit for a customer service job.

I request you to take up the matter with hdfc bank card division, tamil nadu chennai and help to have the amount of inr 548 waived off for statement dt: 14.09.2017.

Dear sir, this is not fair because hdfc bank, manjari, pune has been debited aqb chg. Rs.1770 from my current account without any notice this is very bad and cheating policy by bank, hou can trust on bank about safe our fund? I got problem hou i can purches medicen for my old aged mother and father aged 95 yrs. Hou i can buy medicen? Bank is not providing any loan to me, this is worst problem created by bank. Why bank is stealing our money, hou i can take care of my aged mother and father? Hou i can trust on bank? Pls. Remove rule of fine on minimum balance because many customer is facing mony problem hou they maintain bank balance? Pls. Returen my money, this is never bank money rs.1770 is my earned money but bank have been cheated and took money this is very bad and shameful.

I found 2 extra transition in my hdfc account. It is very disappointing thing which happened with me. I want to get investigation on this serious issue. Two amounts 1100 & 5000 respectively hot deducted from my account. I can't bear this kind of fraud. Please give your response asap. Else i have to go police station. I want to get arrest that person or organisation who did this crime.

Loan a/c no - [protected]
Emi for this loan account is 2333 and due date is 5th of each month
Emi for the month october is deducted twice on 5th october 2018
Please look into the issue and credit the amount with a compensation as it is your fault and you people should taken care of it as you are a prestigious bank.
These kind of mistakes spoil your image to all and the inconvenience caused by you is traumatic as now a customer need to find a way to get his own money back from you as you could not do your job better

My name is bharat sharma. Recently i received hdfc credit card. I got the card after eligibility check. After one week, rs. 900 got deducted from my card for "hegic-crdt shld %26amp; fl cvr-"

I did not opt for any of the credit shield policies in first place. I don't know why hdfc being such a reputed organisation cross sell these insurance products in this unauthorized manner.

I requested for policy cancellation...

My name is bharat sharma. Recently i received my hdfc credit card. I got the card after eligibility check. After one week, rs. 900 got deducted from my card for "hegic-crdt shld %26amp; fl cvr-"

I did not opt for any of the credit shield policies in first place. I don't know why hdfc being such a reputed organisation cross sell these insurance products in this unauthorized manner.

I requested for policy cancellation after talking to customer care but today i received a msg for emi processing which i have never opted for. When i called customer care again today customer care executive was not sure and unable to answer why such thing happend and what has to be done. Very disappointed to be treated this way.

So, i request hdfc ergo to please refund emi fee of rs. 100 + any taxes which were charged to my credit card. Please cancel all the policies and smart emis permanently as i don't want to buy any as of now.

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 0030 without my concern on before one year and now again debit amount. I am not interested about this service and don't want this membership any more. So cancel the membership. Please look into this matter and solve my query. And refund amount 1399/-

Membership id : [protected]
Name :- dharmendra sharma
Mobile no. :- [protected]
Credit card number ending :- 0030

Hi i am sanjay kumar from ludhiana
I head applied creadit card (R/no is 18I[protected]N5) i did not get the card info or status of the card and i called customer cear on 7 oct 2018 .
Again customer representative said contect appliead is still in progress.
Till now i have caled 5, time for the status.
When i called HDFCrepresentative is saying still in progress and cheak after 2 days.
Sir, Mam i am very disappointed due to responsed to creadit card the bed part is whenaver i call the customer cear represantative says cheak after 2 days.

Pls help me resolving this issud..

Sanjay kumar

Hdfc bank savings a/c no : [protected], airoli branch payment failure occurred at amazon.com on 17th july, 2018, due to which rs.25810 were debited from my account, should have been refunded within 5-7 days to my same hdfc bank account. But, it did not happen and i wrote to amazon for refund and they confirmed that money is still with hdfc bank. So, i complained to hdfc bank and after several complaints they gave me customer tat (Turn around time) commitment date as 17th sep, 2018 for refund of money. However, they still failed on their written commitment and did not refund money and handed over 2 more complaint number after every 5 days. Complaint summary : this was a simple transaction failure happened due bank/system issue between amazon and hdfc bank, but, i have been waiting for more than 2 and a half months for refund. Now, i want full refund of rs. 25, 810 along with proper compensation from the guilty party. New commitment date with same ref. No is 09 nov, 18 which is 115 days from transaction (It is again just a delaying tactic)