Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Jun 7, 2026
Complaints 32953
Resolved
18420
Unresolved
14533
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 868

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
Gautham Harrish
from Delhi, Delhi
Oct 11, 2018
Report
Copy

Address: Chennai, Tamil Nadu, 600082
Website: netbanking.hdfcbank.com/netbanking/CCLogin.html

Dear sir /madam,

One assist - what is this?

I am using my hdfc credit card for more 1 year. Recently i was gone through with transaction on statement. I found one assist mfee. What is this one assist mfee. From this name, many transactions are gone. I noticed now. Without customer acceptance how you can able to deduct the amount.

I was really shocked that amount was deducted and i didn't even get any messages for these deductions. I need my amount back, these should be like fraudulent. Without my permission how you can deduct the amount.

Recently i was close all my credit balance and kept due as zero. Then now amount was deducted again. I don't know what you are doing with customers. Is you are trying to cheating the customer or thinking that customer wont question on this.

I need refund amount immediately. I need refund for all you deducted against to this one assist mfee.

Last payment was debited on[protected] for the amount of rs.1899. I need refund on all deduction immediately upon one assist mfee.. This is totally shocked and no notifications for this deductions. Are you trying to cheat the customers..?

If i found, my amount was not deducted, i wont pay the last transaction amount of 7199 on 10/10/2018..

I was not aware about this and still paying for not even using this facilities for these day's. If i not noticed today, it will goes on for long period and pay for useless thing..

I need to cancel the membership and close the membership immediately and refund should happen immediately. I need acknowledgment from your side..

Reach me out - [protected]
Gautham kumar m
Card type : mc plat moneyback intl
Card number : 5459*0490

Email id : [protected]@gmail.com.

Waiting for your reply.
HDFC Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    Neerajkmr649
    from Chandigarh, Chandigarh
    Oct 10, 2018
    Resolved
    Report
    Copy
    Resolved

    Dear team

    My name is neeraj kumar i have saving account in hdfc bank, today i have two tranjection 10000/- but last tranjection is failed and account balance is deduct, so i want to refund my balance as soon as possible.
    Tranjection id:[protected]
    Atm id :-n9013000
    Account number :-[protected]
    Mb-. [protected]
    Nov 12, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Oct 10, 2018
    Updated by Neerajkmr649
    Dear Team

    My name is Neeraj Kumar i have saving account in HDFC bank, Today i have two tranjection 10000/- but last tranjection is failed and account balance is deduct, so i want to refund my balance as soon as possible.
    Tranjection ID:[protected]
    ATM ID :-N9013000
    Account number :-[protected]
    Mb-. [protected]
    Verified Support
    Oct 12, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    We are working on your concern vide Ref ID: 1680699 and will revert to you in 7 working days.

    -Anay
    HDFC Bank Customer Assistance
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      sribalzzz
      from Bengaluru, Karnataka
      Oct 10, 2018
      Resolved
      Report
      Copy
      Resolved

      Address: Chennai, Tamil Nadu, 600013

      Hi,

      I had lost my food plus card, i am cts associate, could you block the card and issue the new card

      I am waiting for you response.

      I forgot my food card number, please find relevant details below

      Emp id: 410471
      Email address : sribalaji. [protected]@cognizant.com

      Please resolve this matter asap since i am not able to apply for tax benefits and my card is not locked as of yet
      Nov 12, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 12, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      Please visit below link and contact the phone banking number for further assistance in this regard: https://bit.ly/2fEZqtn

      -Anay
      HDFC Bank Customer Assistance
      Hi,
      I want to deactivate one assistance service from my account ending with 6838, as I am not using this service please deactivate it now. Every year 1800 RS is getting auto deducted and it's a waste of money for me.

      Regards
      J Amul Kumar ([protected])
      Account ending with 6838
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        rondspunk
        from Mumbai, Maharashtra
        Oct 10, 2018
        Resolved
        Report
        Copy
        Resolved

        I have received a message from hdfc bank "your trx is debited to hdfc bank credit card for rs. 999.00 in mumbai at amazon1258399 on[protected]:17:54:30. This is not an authenticated trx as per rbi mandate effective 1 may 12." i also checked my account and its showing me outstanding payment of rs.999. I want my money back as its a fraud transaction. Please help me out
        Nov 10, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 10, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        Let us look into it for you. Please share your Card No. with registered contact info, transaction details & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

        -Anay
        HDFC Bank Customer Assistance
        Hi

        Even I got the same message now like the account has been debited my AMAZON1258399 of Rs.999.

        Please help me. I am trying to call customer care for almost 30minutes but yet to connect.

        This is fraudlent and I need the amount to be reveresed to my account.
        Hi

        I got the same message now like the account has been debited my AMAZON1258399 of Rs.999.

        I want to know the reason why the amount has been debited and also I want my money back.

        Please help me

        This is fraudulent and I need the amount to be reversed to my account as soon as possible.aeva
        Helpful
        Found this helpful?
        2 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          vinayakpatil1984
          from Harihar, Karnataka
          Oct 10, 2018
          Resolved
          Report
          Copy
          Resolved

          61320554 loan approved but amount not credited.

          Address: Bidar, Karnataka, 585403

          Hi Team,
          consumer complaints logo
          menuSubmit ComplaintSearch
          Home iconHome
          Question iconQuestions
          FAQFAQ

          Search
          search
          Sign InSign in
          © 2018 Consumer Complaints Forum
          If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail

          LoansHDFC Bank personal loan not credited in account
          [Resolved]...
          Helpful
          1 other people found this review helpful
          1 found this helpful
          2 Comments
          Report
          Copy
          D
          Dharam Anija
          Oct 10, 2018
          Resolved
          Report
          Copy
          Resolved

          Website: www.hdfclife.com

          I buy an online HDFC life click 2 Protect 3D Plus. Before making payment of this I get a call from HDFC agent and I discuss for the medical check-up, Then they inform me in this policy no need any physical medical just HDFC will arrange for you a TELEMEDICAL, and after that I did payment because I am an NRI and just was in India for short time. After reached here abroad I did all documentation online many time and always HDFC request me same documents several times. And when I request for TELEMEDICAL they inform me I have to do a physical medical on my owen expenses and they don´t accept or arrange any telemedical. I send many emails and the last reply received from PADMINI NERLEKER - [protected] - [protected]@hdfclife.com and she request me many documents and send me also some forms to fill and I did all this thing and she informs me on 05/09/2018 they will check with the internal team and will update me as soon. But until today I didn´t receive any reply from HDFC LIFE.

          My application number[protected]
          Nov 12, 2018
          Complaint marked as Resolved 
          HDFC Life customer support has been notified about the posted complaint.
          Verified Support
          Oct 12, 2018
          HDFC Life Customer Care's response
          Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            sanjai mall
            from Bhadohi, Uttar Pradesh
            Oct 10, 2018
            Report
            Copy

            Address: Siwan, Bihar, 273303
            Website: www.upbasiceduboard.gov.in

            Dear Sir,

            I want to say that I have submitted fee for UPTET-2018 for registration number -[protected] of Niharika Singh DOB is 16/03/1990 and fee is deducted from my account with bank ref no. IGAENLFBP7 on dated 09/10/18 but transaction is not successfull till now amount Rs 500 not return back in my account. Please check and resolve this issue as soon as possible.

            Registration number- [protected]
            Name - Niharika Singh
            DOB - 16/03/1990
            Payment Reference number- IGAENLFBP7
            Transaction date - 09/10/2018
            SBI Debit Account No. [protected]
            Thanks
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              G
              Gunjan2911
              from Delhi, Delhi
              Oct 10, 2018
              Resolved
              Report
              Copy
              Resolved

              My name is gunjan sharma. I have opened a salary account with hdfc. However, without notifying anything to me they have made a credit card application under my name. I had received a message from blue dart for its delivery. I have already refused to take it twice as i don't want a credit card. I do not have any details of this credit card as i have refused delivery and wish to close this credit card account.
              Nov 20, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Oct 10, 2018
              Updated by Gunjan2911
              I have received a call from hdfc bank. They have provided application number on that call. I forgot to mention this info in complaint...application number is 00118i[protected]o4
              Verified Support
              Oct 11, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              Your relationship is important to us and we request you to reconsider your decision of closing the card account giving us an opportunity to be of continuous service to you. In the rare event, if you are still contemplating card discontinuance, we request you to forward us a duly signed letter to the following address to enable us to do the needful. You can download the Card closure for from the given URL: https://bit.ly/2so3bG3 HDFC Bank Cards Division PO BOX # 8654 Thiruvanmiyur P.O. Chennai 600 041.

              -Anay
              HDFC Bank Customer Assistance
              Oct 11, 2018
              Updated by Gunjan2911
              I am not sure if you have read my complaint carefully or not. I have already mentioned that I have not applied for this credit card, and have refused to take delivery of the card. This means, I have no details of this credit card. So why should I send a form/letter to you guys. Simply close this account and send me a confirmation of this closure. The only information I had received from one of your representative (because I refused to collect the card, she called me to confirm the reason) was the application number. I have already mentioned that number in previous message.

              Once again I am confirming this that I have not applied for this card, I have not given any documents for this credit card. The only account I should have with HDFC is my salary account.

              CLOSE THIS ACCOUNT AND SEND ME A CONFIRMATION.

              If I ever would require anything in future, I would do it using legal application. Not like what you guys have done.
              Oct 16, 2018
              Updated by Gunjan2911
              I have not received any update on this case yet. I have updated last note on 11oct2018
              I am not sure if you have read my complaint carefully or not. I have already mentioned that I have not applied for this credit card, and have refused to take delivery of the card. This means, I have no details of this credit card. So why should I send a form/letter to you guys. Simply close this account and send me a confirmation of this closure. The only information I had received from one of your representative (because I refused to collect the card, she called me to confirm the reason) was the application number. I have already mentioned that number in previous message.

              Once again I am confirming this that I have not applied for this card, I have not given any documents for this credit card. The only account I should have with HDFC is my salary account.

              CLOSE THIS ACCOUNT AND SEND ME A CONFIRMATION.

              If I ever would require anything in future, I would do it using legal application. Not like what you guys have done.
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Ameethmahajan
                from Ludhiana, Punjab
                Oct 10, 2018
                Report
                Copy

                Address: New Delhi, Delhi, 110025

                I have applied online for fastag and application no. Is hfr079687.

                I had received email confirmation stating that their representative shall be in touch with me, and that i will get the fastag in 7 working days. However, there is no further communication, nor have i received the fastag.

                Kindly update status of the fastag and send same to me asap.
                HDFC Bank customer support has been notified about the posted complaint.
                I have not Appiled Any Credits Cards..but still i m getting call from bank but they were teling your credit has been proccessed.
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  kumaravel krishnan
                  from Pune, Maharashtra
                  Oct 10, 2018
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Bangalore, Karnataka

                  I have deposited a cheque (Drawn on foreign bank - hsbc, hongkong) on 12-jun-2018 in hdfc, psn branch, bangalore. I started following up with the operational staffs in psn branch from 06th sep'18. They are checking with various teams when i visit the branch and gave some hope that you will get the money by tomorrow (For the last one month). I lost hope on them. So want to start a fresh, can someone advise how hdfc system clears the cheques payable in foreign countries? Does the system flag if the cheque is not cleared in a specific time? Is someone (Back office/cheque clearance teams) monitor and raise/inform this to customer?. Can also advise whom do i contact as operational staffs in the home branch (Psn, bangalore) not helpful on this? How can i file a case against hdfc bank for this issue? It is pain that their staffs are not trained enough and they don't have a proper system to manage and clear the cheques.
                  Oct 12, 2018
                  Complaint marked as Resolved 
                  PSN branch staff had contacted multiple BO teams to sort out the issue. I am not award what they did
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 12, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  The time frame in which the USD/Euro Cheque deposited by you gets credited into your account in India is as below: For USD: HDFC Bank has two clearing arrangements for USD currency as mentioned below: 1. Final Credit Service ( FCS ) Under FCS arrangement, the holding period is applied by our correspondent Bank from the date the physical cheque is lodged at the clearing house. For the cheques payable in New York, there is a holding period of 6 international working days and for the cheques payable outside New York, there is a holding period of 16 International working days. The holding period is to take care of cheque returns, if any. This holding period of 6 or 16 days does not take into account weekends and holidays in NY, therefore it actually translates to about 12 -13 days and 22-23 days respectively after we receive the credit and before we are able to credit your account. 2. Cash Letter Under cash letter arrangement, the Nostro credit itself takes about 2-3 international working days from the date the physical cheque is lodged at the clearing house. We maintain a holding period of 5 international working days (for cheques payable in NY) and 15 international working days from the date the funds are credited to our Nostro account (our account with the Correspondent Bank in the US). This holding period of 5 or 15 days does not take into account weekends and holidays in NY, therefore it actually translates to about 11 -12 days and 21-22 days respectively after we receive the credit and before we are able to credit your account. Cheques payable in the US can be returned anytime during a period upto three years, after they have been cleared, for reasons such as technical discrepancies, fraud etc. Despite the holding period, it is possible that the cheques may get returned to us even after this period and in such an event the bank would still have to return the funds. The cheque deposit box is a more efficient way to transfer funds from the US, since the cheque does not need to be mailed to the bank/ your family in India and then be sent back again to the US for collection. This saves approximately atleast 10-14 days of the collection period. Further sending the cheque through courier from the US or as a swift transfer (wire transfer) would be a much more expensive proposition. For Euro: Cheques payable in Europe can be returned; after they have been cleared; for reasons such as technical discrepancies, fraud etc. Normally such cheque returns (if any) happen within a period of 16 - 18 days from the date of presentation. In order to reduce the risk faced, we maintain a holding period of 15 international working days from the date the cheque is lodged for clearing at our correspondent bank at Frankfurt and for lodging the cheque for clearing at our correspondent bank at Frankfurt itself takes about 4-6 working days. Despite this, it is possible that the cheque may get returned to us even after this period and in such an event the bank would still have to return the funds. This holding period of 15 working days does not take into account weekends and holidays in Europe, so it actually translates to about 21-22 days after we receive the credit before we are able to credit your account. Please email us at [protected]@hdfcbank.com and confirm the date of deposit, cheque number and amount of the cheque deposited for us to check and assist further.

                  -Anay
                  HDFC Bank Customer Assistance
                  Issue has been sorted out. Thanks
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Siddharth Sood
                    from Mumbai, Maharashtra
                    Oct 10, 2018
                    Report
                    Copy

                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                    Received msg
                    Dear Customer Mandate reference no: HDFC[protected] issued to ICICI Prudential Asset Management Co Ltd with value Rs. 50000.00 and frequency ADHO is received today for processing. In case of any issue please get in touch with your branch.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      MENAKA BARMAN
                      from Jaipur, Rajasthan
                      Oct 12, 2018
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Jaipur, Rajasthan, 302015

                      Hi

                      i am buy s9+ my Hdfc bank credit card as per samsung s9+ cash back 6000/- after 45-90 days but still not recevied cash back long time I am waiting but no response bcoz not credit my account cash back as per policy

                      Can you explain when recevied my cash back my card account

                      Kindly resolve my issue asap

                      i think this fake

                      menaka barman
                      [protected]
                      Nov 15, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 15, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      we wish to inform that the cash back will be credited to your card account before November 30, 2018.

                      -Manoj
                      HDFC Bank Customer Assistance
                      Oct 24, 2018
                      Updated by MENAKA BARMAN
                      already pass 45 days for cash back but still not credit amount why too much delay kindly credit cash back my account asap
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        simbu7641
                        from Hyderabad, Telangana
                        Oct 10, 2018
                        Report
                        Copy

                        Address: Chennai, Tamil Nadu, 600041

                        Hello,
                        My name is Silambarasan.T and my salary account number is [protected]. Without any information amount of Rs 708 deducting from account describing amb chrg incl gst for 6-Oct-18 MIR[protected].
                        Check my account and reverse the money back to my account. Otherwise i will reach to RBI banking ombudsman.

                        Regards,
                        silambarasan.T
                        [protected].
                        HDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          dharaniraghu
                          from chennai, Tamil Nadu
                          Oct 10, 2018
                          Resolved
                          Report
                          Copy
                          Resolved

                          My salary account with was created in 2015. I worked with apex for 6months after that resigned and joined with other company and opened other bank account. Once i checked my hdfc acct net banking my account is in -7858. Without any information how they put me amb charge?? According to rbi they dont have rights to put negative charge in dormant account. Its really worst service by this hdfc. I need to close this account. Kindly take action againts them.

                          Thank you,
                          Dharani
                          Contact num:[protected]
                          Nov 13, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 12, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          The status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank. Please visit https://bit.ly/2JgzzR7 (For Terms & Conditions) https://bit.ly/2D62CbT (On charges applicable for the Regular Savings Account). Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

                          -Anay
                          HDFC Bank Customer Assistance
                          Hdfc bank
                          I am Rakesh kumar .my complate for credi card.i am apply this hdfc credit card.so i have not recive . But 500 rupes deu .why please help me .
                          My registerd no [protected]
                          Sir.
                          as i applied credit card through onine
                          my status is still shown as under review
                          please review and say me as soon as possible
                          my phone number:-[protected]
                          GST collected by HDFC bank from me on Processing fees vide invoices no. SAW[protected] dt.[protected] and invoice no. SAW[protected] dt. 11-12-17, not reflecting in my GST portal, besides giving several reminders starting from 22/February/2018 the matter has not been resolved yet.
                          Helpful
                          Found this helpful?
                          3 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            pallavi bhatt
                            from Chandausi, Uttar Pradesh
                            Oct 10, 2018
                            Report
                            Copy

                            Address: Allahabad, Uttar Pradesh, 211002
                            Website: Inb avenues india private lim

                            Sir, my rs 500 is deducted from my sbibank on 9 october 2018, but the fees is still not paid. The website o[censored]ptet said to wait but my problem is not solved. Kindly resolvemy problem as im unable to submit my final form. Its the matter of education
                            My furthr details are
                            Name pallavi bhatt
                            Tet registration no [protected]
                            Ref no[protected]igaennllz3
                            HDFC Bank customer support has been notified about the posted complaint.
                            Your Courier boy not deliver my packet & not intimate any type like phone call mail etc..

                            & my HDFC Bank Air Way Bill [protected] has been undelivered.
                            Getting OTP for the transactions which is not done from my end.
                            Helpful
                            Found this helpful?
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              key5737
                              from Bengaluru, Karnataka
                              Oct 10, 2018
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Coimbatore, Tamil Nadu

                              I had purchased an google phone pixel 2 xl using hdfc cashback offer.

                              The offer stated that within 90 days the cashback will be credited in the bank account but it's already 120 days above yet i have not received the cashback. Please process the request asap

                              Please contact me on [protected]
                              Emailid: [protected]@gmail.com
                              Mobile no : +91 [protected]
                              Nov 14, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 10, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We can help with that. Please write to [protected]@hdfcbank.com with your Account No./Card No., registered contact details and complete issue. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                              -Anay
                              HDFC Bank Customer Assistance
                              Verified Support
                              Oct 12, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

                              -Anay
                              HDFC Bank Customer Assistance
                              Sir.
                              as i applied credit card through onine
                              my status is still shown as under review
                              please review and say me as soon as possible
                              my phone number:-[protected]
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                prasunprakash
                                from Mumbai, Maharashtra
                                Oct 10, 2018
                                Resolved
                                Report
                                Copy
                                Resolved

                                This is with reference to my visit to pune on september 2018
                                On approaching the khalapur toll the executive enquired with me regarding fast tag. I had clearly told the executive that i have not yet started usage of fast tag an asked him to rather take my card for payment.
                                He said ok and used my card which was debited with the toll amount of rs.230.
                                Later i observed i received an sms from hdfc stating fasttag amount of rs.138 was also debited to my fast tag.
                                I have been debited twice for single transaction.
                                When i enquired with toll official he clearly said me to approach my bank fast tag for reversal of fasttag amount as nothing can be done from their end.
                                I have already emailed the toll receipt and the card swipe statement to email id fastag. [protected]@insolutionsglobal.com.
                                Its almost 1 month and there is no reply from hdfc bank and my money has not yet refunded and my fast tag has blacklisted due to insufficient balance.
                                I have already sent reminder email to same email id mentioned above and also called the customer care for same issue but customer care executive every time say me to send reminder email.
                                Please let me know how many times i have to send reminder email?
                                If can't give support then please take the fast tag back and refund my money which i paid during the purchase of fast tag
                                Nov 19, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Oct 15, 2018
                                Updated by prasunprakash
                                till now i haven't received any calls from HDFC bank.
                                Can you please let me know the time when my issue will get resolved?
                                Verified Support
                                Oct 15, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We have initiated the chargeback on the said transaction with ref no EGCS08270. Our team will update you by 19 Oct 2018. You may contact[protected] for further assistance.

                                -Manoj
                                HDFC Bank Customer Assistance
                                My name is Ganesh Patil .HDFC bank resently debited debit card annual charges of 885 and I am not happy for that because when I am open salary account at that time bank not told me about this charges .please refund this amount and change my debite card as normal card. We are not happy to pay this charge every year.
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sonu Arshi
                                  from Chandigarh, Chandigarh
                                  Oct 10, 2018
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Ludhiana, Punjab, 141012

                                  Dear sir my account number is [protected] branch brs nagar ludhiana... Mjhe msg aya mc charges 7080 rs deducted ho gye hai. Aur mera preferred account hai bank me. I m not satisfied with this bank.. Please send me back my money. Otherwise i will close my whole bank accounts with this bank. Mjhe koii facility nahi mil rehe bank me. My mobile number is [protected], [protected] thanks
                                  Nov 15, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Oct 10, 2018
                                  Updated by Sonu Arshi
                                  UPDATE: INR 7, 080.00 debited from A/c XX2212 on 08-OCT-18. Info: MC CHARGES INCL GST 011018. Avl bal:INR 1, 83, 719.95
                                  Oct 10, 2018
                                  Updated by Sonu Arshi
                                  Zero se b niche service hai hdfc bank brs nagar branch me ... hdfc bank wale bas us logo ko service dete hai jo paise wale party ho bas ..very very poor .Maine kabhi apne life me b aise poor service dekhe ..[protected]
                                  Verified Support
                                  Oct 15, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We have received your mail vide Ref ID:[protected] and will revert to you in 3 working days.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Hi Team,

                                  I have lost my food card a day ago and blocked the card through phone banking service.

                                  Could you please suggest where exactly we need to raise a request for re-issue new food card.

                                  Thanks,
                                  Vijayakumar D
                                  My name is Ganesh Patil .HDFC bank resently debited debit card annual charges of 885 and I am not happy for that because when I am open salary account at that time bank not told me about this charges .please refund this amount and change my debite card as normal card. We are not happy to pay this charge every year.
                                  Debit Card issue
                                  Dear team .
                                  I'm Hdfc credit card apply but no response
                                  My credit card Hdfc, what is reason,
                                  Not response, but in process,
                                  24 day in apply credit card
                                  This my confirm confirm my diteal so please do the need full,

                                  Regard s
                                  Rampravesh prajapati
                                  Helpful
                                  Found this helpful?
                                  4 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    selvam1978
                                    from Coimbatore, Tamil Nadu
                                    Oct 10, 2018
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Cancellation of one assist membership
                                    I am a hdfc bank credit card holder. The bank has auto debited rs. 2599/- from my credit card number ending with 2602 without my concern on date:14/08/2018 i am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2599/-

                                    Oneassist relationship number: 2536545
                                    Name :- panneerselvam k
                                    Mobile no. :- [protected]
                                    Credit card number ending :- 1431
                                    Aug 8, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    Greetings from OneAssist!

                                    We understand your concern. Please be informed, your membership cancellation is in process with vide service request number 3625368. As per the policy you need to cancel membership before 30 days for full refund. You will get the amount 1299/- credited in your bank account within 5 to 7 working day.

                                    Regards,

                                    Devendra,

                                    OneAssist, Social Media Team.
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      Rajpreet Aujla
                                      from Delhi, Delhi
                                      Oct 10, 2018
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Cancellation of one assist membership
                                      I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 2973 without my concern on date: 01/10/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

                                      Name :- rajpreet kaur
                                      Mobile no. :- [protected]
                                      Credit card number ending :- 2973
                                      Aug 8, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      Greetings from OneAssist!

                                      We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3632375. Your amount 1899/- will be credited in bank account within 5 to 7 working days.

                                      Regards,

                                      Devendra,

                                      OneAssist, Social Media Team.
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit