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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
Complaints 32944
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HDFC Bank reviews & complaints page 863

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S
sanjay meghani
from Mumbai, Maharashtra
Oct 16, 2018
Resolved
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Address: Surendranagar, Gujarat, 363330
Website: Google chrome

My emi car due payment 649 charge
Only 13.67 rs total amount minus
But charge no any call with me

I am oll redy payment EMI complete and are you ATM charge no fix date any time ATM charge but my mentenenus balance low

HALVAD BRANCH OFFICE HDFC 363330
Others bank loan repayment charge normal RS not changed
Are you bed service providers.
I am sher your problem to
Social media network
Nov 22, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2018
HDFC Bank Customer Care's response
Dear Customer,

We note that the EMIs for loan were returned due to which bounce charges have been levied. We request you to maintain sufficient balance for EMI presentation. Further, Debit Card charges have been levied as per the schedule of fees and charges applicable. Please refer below URL for charges applicable on various type of Debit Cards https://bit.ly/1THKc0x. You may write to [protected]@hdfcbank.com for any further clarification or assistance.

-Anay
HDFC Bank Customer Assistance
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    3
    349kuldeep
    from Jalandhar, Punjab
    Oct 16, 2018
    Resolved
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    Address: Fazilka, Punjab, 152116

    I am kuldeep kumar. i have opened an account in abohar branch.before opening account employees told me i got credit card after clearing my first salary.but now second salary got credited.and i did not got receive credit card.or any proper reply.services from hdfc bank are too poor and totaly useless.and hdfc bank not cares his customer.bank just want to open customer account.but could not give proper services to the customers.

    From
    Kuldeep Kumar
    ph.[protected]
    Nov 22, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 17, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    We are sorry to hear that and regret the inconvenience caused to you. We request you to visit our bank's website: www.hdfcbank.com and click on -> Credit Cards -> Apply Now to apply for HDFC Bank credit card.

    -Manoj
    HDFC Bank Customer Assistance
    Oct 18, 2018
    Updated by 349kuldeep
    I have already applied a credit card and the employees from my branch send bank progress is too slow.i have already submitter all the documents.But due to poor management and system after 45 days i am still receiving fake commitments.Please give me any customer care number where i can talk to somebody or you will call me on my number [protected].

    Kuldeep Kumar
    Hello Manoj
    Please give any proper customer care number or way to communicate with support.
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      P
      Parth Mukherji
      from Mumbai, Maharashtra
      Oct 16, 2018
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      Address: 700091

      I have bought a Nikon D750 camera from Reliance Digital store Axis Mall Newtown Rajarhat on 5th Jul'18. Where it was mentioned the case back offer within 90 days of shopping through HDFC debit or Credit card. However post 90 days I haven't seen any movement in my bank account. Is it a fake promotion of HDFC bank???

      Regards,
      Partha Mukherjee
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        C
        chennam
        from Mumbai, Maharashtra
        Oct 16, 2018
        Resolved
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        Resolved

        Address: 560103

        Hi,

        I am trying to contact hdfc credit card reg billing statement,

        The excutive shilpa she spokes very rude and aggresive, she is not able to listen my issue, we tried custmer care and waited 20 min for connecting to hdfc excetive but she treates very bad way,

        We are the custemers and we are paying money and treat this way,

        It was very bad for us.
        Nov 23, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 20, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        We infer that our service manager was in touch with you to personally address your queries regarding dues, payment and charges. As a service gesture, we have reversed the bank charges of Rs.1586.74 billed to your Oct'18 statement and this credit will reflect in your Nov'18 statement, however gst billed to your card account will remain payable by you. We request you to effect payment towards the total amount due within the payment due date to avoid levy of bank charges. The reference number for this interaction is [protected]

        -Manoj
        HDFC Bank Customer Assistance.
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          A
          Abbz
          from New Delhi, Delhi
          Oct 16, 2018
          Resolved
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          Resolved

          Address: New Delhi, Delhi, 110066

          I have a few emis running on my hdfc credit card. I want to foreclose some of these. I am informed by hdfc customer services that i will have to clear my entire card outstanding in case of any foreclosure. The bank is literally holding me hostage for a loan that i am willing to clear earlier. This sounds illegal and would like the assistance of your forum to take this up with the bank. Thank you!
          Nov 17, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 16, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          Let us look into it for you. Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

          -Manoj
          HDFC Bank Customer Assistance
          From my saving bank account 557.53 Rs has deducted under the subject "AMB CHRG INCL GST FOR SEP2018-MIR[protected]" on date 08 Oct, 2018.

          Please arrange to revert the deducted amount in my account "[protected]".It is my hard earned money.
          My courier is not receiving.This letter in on way love joining and offer letter.and my joining is last date is 8 oct.pls confirm me my letter is where.
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            Y
            Y Satish Babu
            from Mumbai, Maharashtra
            Oct 16, 2018
            Resolved
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            Address: Mahbubnagar, Andhra Pradesh, 509216

            From HDFC bank I have to receive a courier. Yesterday (15.10.2018) one person from blue dart called me and asked my address and I explained clearly. He said to me he will call back to me when he reached near to my home lane. But till now I haven't received a call from him. Moreover I received a text from blue dart today morning (16.10.2018) "because of address related issue we are unable to deliver your courier. Please contact HDFC for redelivery, else it will be returned to bank within 7 days".
            I tried to reach blue dart person who called me yesterday but he switched off his mobile. In blue dart tracking my courier details showing in transit only.

            My courier detail is Way bill# [protected].

            Please contact me for any clarification or assistance.

            Kindly rectify the issue ASAP.
            Nov 16, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 16, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            As per our records, the said consignment is still in transit and same will be delivered in 2 working days. Of further assistance, you may write to us at [protected]@hdfcbank.com.

            -Anay
            HDFC Bank Customer Assistance
            Problem in receiving HDFC courier.
            Waybill# [protected] is undelivered for address related issues. Pls contact HDFC for redelivery, else it will be returned to Bank within 7 days..

            Please look into the issue
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              S
              Sarojaputra ArunKumar Reddy
              from Bengaluru, Karnataka
              Oct 16, 2018
              Resolved
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              Address: Bangalore, Karnataka, 560100

              Hi, i have salary account in hdfc 4 years back when i was working at that time. After that i changed company & they provided other bank account. Recently i changed new company. The new company have using only hdfc salary accounts. But my hdfc exsisted old salary account showing -10254 balance.
              The bank converts my salary account converted into savings account & charged monthly.. Now its 10254 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidlines on savings account banks not charge even its negative balance.
              I approach branch, but they behaved rudly & refuse to close account.
              Plz juistice to me. 10254 is huge amount to me. What is the solution?
              What is the action will take against this bank.
              Nov 23, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 17, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              We understand that our branch official Ms. Swathi R has contacted you and requested you to visit the branch for further assistance in this regard. You may visit the branch and our branch official will be glad to assist you.

              -Manoj
              HDFC Bank Customer Assistance
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                V
                Vincent Terang
                from Lala, Assam
                Oct 16, 2018
                Resolved
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                Address: Karbi Anglong, Assam, 782460

                The staff at the hdfc bank, diphu branch have repeatedly given false assurance for the last five months regarding the car loan which i have applied for and is still an ongoing issue as of today. I think that i have been overlooked by the unprofessionalism of the bank officials who offer their support of help only to not help which leads only to a greater discomfort of my wellbeing. If a job cannot be done, i think it's best to inform the applicant the utter truth of the situation rather than giving false hope of assurance under the name of bank. This is ridiculous whatever this pretence of hope is which is shambolic on the banks part.
                Oct 24, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 16, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share your Loan Application No., date/time of visit, the complete address of the Branch you visited and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                -Manoj
                HDFC Bank Customer Assistance
                Oct 23, 2018
                Updated by Vincent Terang
                The loan was applied twice although I don't quite remember the application number of the first one, I can provide you with the second one, the second loan application was declined on the 27th of September, 2018, having checked the status online I discovered about the declination of the application so I contacted the bank only to hear from them that it's still an ongoing process but on the other hand it has already been compromised. After speaking with the bank officials, they still insist to reapply but the teller just postpone the dates by giving an excuse of an update he's waiting for and that the loan is applied already. When I asked the application number if the loan has been applied, he comes up with another excuse and it has been going on since July. This is not the kind of customer treatment nor I or anyone else has to endure. This is absolute disgrace to the bank and a teller like that should be immediately fired for giving up false information.
                The application number is:61295264
                HDFC bank,
                Diphu branch,
                Karbi anglong,
                Assam,
                782460
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                  C
                  from Mumbai, Maharashtra
                  Oct 15, 2018
                  Resolved
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                  Resolved

                  i pay my credit card bill but this bank not converted in my card states

                  Address: Pune, Maharashtra, 413102

                  I pay 13th oct my hdfc bank money back credit card amount 20900 but it will not update my account please help mee.. This card payment pay on hdfc bill desk using sbi bank netbanking and banking reference number is psbi[protected]igaeonjey6 and my credit card number is 5459 6489 * 3297 please update my oustanding bill my name is amit chavan mobile number [protected] money back platinum card...
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                  C
                  Comfort Cabs Pune
                  from Chennai, Tamil Nadu
                  Oct 15, 2018
                  Resolved
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                  Address: Bangalore Urban, Karnataka, 560105

                  I bought a Smart Phone using HDFC-SmartBuy on 6July2018 (Value Dt: 07/07/2018 for Rs12999) - where there was an offer of 10% CashBack on using HDFC-Debit Card.

                  No doubt I made this purchase due to the 10% Cashback Offer made available via SmartBuy-HDFC - redirected to the Amazon website - Order Number: 404-*******-0584333. But now I feel cheated and I'm regretting on my purchase done using the HDFC Smart Buy website. Unfortunately, even after a wait period of more than 90 days there are no signs of the Cashback to be credited to my savings A/c or HDFC Debit Card.
                  Nov 16, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 16, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Let us look into it for you. Please share your Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                  -Manoj
                  HDFC Bank Customer Assistance
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                    R
                    Ratna-hdfc
                    from Bengaluru, Karnataka
                    Oct 15, 2018
                    Resolved
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                    Address: 560100

                    I am a hdfc bank customer. Amb charges are debiting from my account without my notice.in this month - october, 2 times amb charges are debited. I got messages as amb chrg incl gst for sep2018 deducted and amb chrg incl gst for aug2018 decuted. This is very annoying and that to without any intimation unnecessarily my amount is being debited. And please note i have maintained the good balance in account. Still if they deduct amount every month, it will be a serious problem for me. I am requesting you to refund the amount to my account. If you are not going to refund my amount i have to close this account for sure. Request you to kindly get it resolved.
                    Nov 16, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 16, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We understand that our branch official Ms. Sophia has contacted you and addressed your query. For further assistance, you may write to us at [protected]@hdfcbank.com

                    -Manoj
                    HDFC Bank Customer Assistance
                    4 days done but card not resuve no [protected] no ths my contact no [protected] cantact nno pls
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                      S
                      Satish Kumar Degala
                      from Hyderabad, Telangana
                      Oct 15, 2018
                      Resolved
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                      abuse and harassment ( I will commit the suicide if I not reply get asap)

                      Website: www.hdfcbank.com

                      This is to divert your kind attention on the above mentioned subject. I have personal loan going in your bank. Due to severe financial crisis I am not able to pay the amount.

                      Your executive called me on 15th of Oct 2018 from [protected] number Abused my Mother and Sister like anything. He proposed me the Settlement and doing the Negotiation on it but he started abusing me like hell. Even I requested not abuse my Mother and...
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                      K
                      Karkera-p
                      from Bengaluru, Karnataka
                      Oct 15, 2018
                      Resolved
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                      Resolved

                      I got call from hdfc a month back regarding credit cards. I had applied for dinner club credit card. They collected all my personal information in the name of credit card approval and confirmed card will be dispatched to my respected address. It has been more than 15 days now im not able to reach out to same number and email id and no further updates. They do not have any medium to raise these concerns. I suspect its a fraud.
                      Nov 20, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 15, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Let us look into it for you. Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                      -Anay
                      HDFC Bank Customer Assistance
                      I am unable to open my credit card statement. i have tried some passwords they were wrong then how can i open it.
                      My card was delivered to previous resident address. Therefore returned to bank.
                      Please send my credit card to new residence address and tell me the procedure to change the residence address.
                      Dear Team,

                      My credit card not deliver to my address last two months. I try to call many times but there is no one to take call.
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                        K
                        karblaze
                        from Jayamkondacholapuram, Tamil Nadu
                        Oct 15, 2018
                        Resolved
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                        Resolved

                        Address: 121004

                        Dear sir,

                        My credit card no. [protected] my registered mobile no is [protected].
                        Transaction rs.716.9 dt: 30/102017 is not authorized by me or without my permission that transaction had done and i had registered my complaint on same day and block my card.
                        Rest of the payment i had paid without any delay but this transaction was not done me & i am not received any otp for this payment then how i am responsible for this payment. So that the reason i am not paid that amount which will wrongly debit.
                        But this issue is still not resolved and any replay from your bank after july 7 2018.
                        Kind request you please credit that payment back and cancel the late payment fees and resent the new cad for continuing further purchase.
                        Please note that my salary is credit in hdfc bank only a/c no. [protected]. If this type of problem facing then how i believe hdfc bank in future and continue my salary credit in hdfc.
                        I hope that you understand my problem and you resolve my issues.
                        Thanking you,
                        Regards,
                        Karthick. D
                        [protected]
                        Nov 26, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 23, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have taken a note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected],

                        -Bejoy
                        HDFC Bank Customer Assistance.
                        Verified Support
                        Oct 24, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have reviewed your queries expressed and you may look forward to receiving a response to your e-mail id in 12 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                        -Anay
                        HDFC Bank Customer Assistance
                        HDFC has deducted Rs1000 by stating that "installment pay transfer from casa" . I want that it has to be stopped and my money should be refunded as soon as possible.
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                          S
                          Shiri Sayed
                          from Mumbai, Maharashtra
                          Oct 15, 2018
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra, 400061

                          Dear Sir,
                          My name Shiri Sayed. I want to lodge complaint about HDFC Credit Card, which is harassing me very badly. i have done the payment more than i owe but every month i m getting statement n messages to pay minimum Due. Now even though i Lost my card n blocked it in the month of May. but stil they are charging n now after so many conversation with customer care they said you have to pay 22000 than it wil gt over, than they Lien my account n deducted 22000 from my account n again they are sending me a bill of 13000 to pay in full . Im from very Poor family i cant afford. pls Help
                          Nov 23, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 18, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We have reviewed your queries expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                          -Anay
                          HDFC Bank Customer Assistance
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                            A
                            asharma28
                            from Noida, Uttar Pradesh
                            Oct 15, 2018
                            Resolved
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                            Resolved

                            Address: 122002

                            Hello,

                            I had purchased a samsung galaxy S9 on 8th July 2018.
                            Rs 6000 was the cashback to be received as per scheme but i have still not received the same after 90 days. I had purchased the mobile through hdfc bank debit card emi.
                            I have been contacting customer care for more than a week now but no response received.
                            I have also checked by reward points section but no amount received.
                            Pl support asap

                            Ankit
                            [protected]
                            Nov 20, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 16, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Let us look into it for you. Please share your Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                            -Manoj
                            HDFC Bank Customer Assistance
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                              m.srinivas4christ
                              from Noida, Uttar Pradesh
                              Oct 15, 2018
                              Resolved
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                              Resolved

                              Address: 560075

                              I am having account in State Ban of India, Jeevanbhima nagar, Bangalore B
                              Karnataka Branch, Yesterday ie., 14.10.2018 at 9.00 PM I tried withdrawing money from HDFC ATM in GKM Colony, Kolathur Main Road, Chennai, Tamilnadu of Rs.3, 000/- I have not received the money from the machine but the amount got debited from my account. Kindly help me to get back the money to my account.
                              Nov 16, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 16, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              With reference to your complaint regarding a debit placed on your SBI savings account in spite of non dispensation of cash from an HDFC Bank ATM. Please follow the below process for claiming the funds: 1. Submit a complaint /dispute letter with the issuing bank SBI branch where you hold the savings bank account. 2. The issuing Bank will then raise a charge back dispute / query on us (HDFC BANK) seeking the disputed transaction status. 3. If the transaction stands valid as per your claim, the funds will be returned to the issuing bank, which would be credited to your account by your respective bank. Assuring you of our best services always.

                              -Anay
                              HDFC Bank Customer Assistance
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                                laddu2106
                                from Mumbai, Maharashtra
                                Oct 15, 2018
                                Resolved
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                                Resolved

                                Address: Faridabad, Haryana, 121001

                                I submit school fees through hdfc bank cheque but bounse due to signature mismatch. Why bank bounse the cheque directly without confirmation with client. I bear penalty from school as well as from bank without my mistake.
                                How can any person do same duplicate signature & slight variation always exist.
                                I want to logged complaint to hdfc bank for unnecessary boounse the cheque.
                                Nov 16, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 16, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We have checked our records and confirm that said cheque is returned with reason DRAWER SIGNATURE DIFFERS. You may visit HDFC bank Branch for further assistance Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

                                -Anay
                                HDFC Bank Customer Assistance
                                Dear Sir,
                                Please kindly provide information my loan A/C is 43951892.why unpaid show my EMI. I deposited in cash in A/c[protected] on date 04/10/2018 and EMI date 05/10/2018.
                                I got an email on 06/10/18 that my HDFC Bank ATM / Debit card number ending with 6460 is linked to my HDFC Bank account number ending with 3046 .Also I got a message on 08/10/18 for OTP regarding pin creation. But i have never been issued any debit card ending with 6460.
                                Dear Sir fee update nahi huyi h to final print nahi nikal raha h
                                Reg. No. - [protected] Alka Gupta D.O.B- 07/12/1993
                                I (CTS Employee) lost my HDFC Food Card. Could you please block the card and issue a new card. Also my old card has balance money in that account around 3.5K.

                                Kindly, can you please transfer the balance amount of my lost food card into new hdfc food card (No. [protected]).

                                Email: Karthikairajan.[protected]@cognizant.com
                                354 amount has been debited on 8-10-18
                                kindly let us know why it has been deducted
                                please refund the amount.
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                                  Vineeth Kotni
                                  from Hyderabad, Telangana
                                  Oct 15, 2018
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                                  Address: 411057

                                  I have HDFC Food Plus card. At few of the Restaurant POS machines my card is not working and later I get to know that if my card has a PIN then it will work as per the latest Security measures taken for POS machines. I request you guys to provide the procedure or the PIN for my card at the earliest.
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                                    mou1993
                                    Oct 15, 2018
                                    Resolved
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                                    Resolved

                                    Hey i forgot to pay my credit card and have been moved to united states and i just want to pay off the credit card. It went o collections and i just want to know the payment details. When i tried reaching out to customer care they are telling that i need to call nearest collection center. Please advice or please give me collection care number to speak with.
                                    Nov 23, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 16, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We have taken note of your comments expressed with regard to your credit card, you may look forward to receive a response to your e-mail id in 3 working days.The reference number for this interaction is,[protected].

                                    -Anay
                                    HDFC Bank Customer Assistance
                                    There is fraud transaction with my card to amazon prime for Rs 967.53 which is done from amazon.com to purchase tha subcription plan which i have not done and i did not recived OTP for this transaction, please resolve it and give refund as early as possible
                                    Hi,
                                    Myself Renjith varma. I am working in TCS. Recently I lost my hdfc food card and request you to block the card.
                                    The card number is given below
                                    No: [protected]
                                    email: renjith.[protected]@tcs.com
                                    Also can we transfer existing amount by issuing some new card.?
                                    Please stop calling my number [protected] for issuing hdfc credit card. I don't need any credit card.
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