HDFC Bank Complaints & Reviews

Address: 560076

This bank hires goons to recover if someone has missed a Personal loan payment. I agree its not totally right to miss a payment but if its a life and death situation for someone and they are unable to pay it on time the goons hired by HDFC will not mind pushing the door and entering inside and sitting at the door till the payment is made. I am not taking about the NPA scenario here, its just 1 missing payment and I was going to pay it in the very month. As I changed company my pay was supposed to be settled after full and final settlement. I was supposed to call cops from local area police station to get rid of this goon.
I don't think any other bank will do this, My parents are bankers as well, I did not wanted to borrow from anyone and was willing to handle it myself.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Nagpur, Maharashtra

Dear sir,
I have oped demat account at dated 23/07/2018 by the help of hdfc agent mr. Vikas pawer (Mob no. [protected] at nagpur).
At the time of opening account he told me that 1, 9999/-plan having 6 month free trading no brokerage and not any other charges like i don't have to pay single rupee for 6 month; but still from last 2 month demat depository charges are deducted from my account.
Now i want to close my demat account but no one have the proper information how to close the demat account.
And last how will i get me deducted amount.

Thanks & regards
[protected]

Nov 17, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2018

HDFC Bank Customer Care's response Dear Customer,

We would like to inform you that the charges are levied as per the schedule of fees and charges. The regulatory guidelines stipulate that Demat accounts can be closed only on receipt of valid closure requests received from the customer. Hence, we request you to please submit the closure form to any of our branches offering depository services. The form has to be duly signed by all the account holders. The form has to be submitted to the branch in person (at least one of the account holders) in case of transfer/closure/waiver request. To process the same, we request you to submit any one self-attested copy of valid proof of identity which is mandatory for all the holder(s) viz PAN card, passport, Voter ID card, Driving license etc. There are no closure charges involved if the closure constitutes the transfer of securities to another Demat account having an identical name(s), identical PAN and order. Also, Kindly note that, Demat account held in sole name with nil holdings and no outstanding Demat charges can be closed based on email instruction from your registered email id to [protected]@hdfcbank.com along with your 8 digit Demat account number (can be viewed under HDFC Bank Net Banking>>>Demat Tab) and DP ID Please find the soft copy of the Demat closure request form below: https://bit.ly/2KqWg6s For the complete address and contact details of our Demat service providing Branches, Please visit the following URL https://bit.ly/2JulGj0 Please write to [protected]@hdfcbank.com in case of any further clarification or assistance. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Bejoy
HDFC Bank Customer Assistance.

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M

Meenasurenganesh

from Coimbatore, Tamil Nadu

Oct 16, 2018

Hi,
I have recharged for Rs.110 in hdfc mobile recharge through application. Recharge status is failed but amount deducted from my account.Kindly look into that and repay the amount.I have attached a Screenshot for your reference.

Thanks and regards,
Meena

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D

dronamraju poornima

from Dharwad, Karnataka

Oct 16, 2018

My credit card delivary is scheduled today but it showed that I was not available can I go directly and take my courier

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K

Kishore Kakarla

from Visakhapatnam, Andhra Pradesh

Oct 16, 2018

Please Cancel my oneassistant service refund my amount help me sir how to cancelation this service please tel me sir b.

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Kishore Kakarla's reply, Oct 8, 2018

Please Cancel my oneassistant service refund my amount

Kishore Kakarla's reply, Oct 8, 2018

Not interested

S

subhash123456lama

from New Delhi, Delhi

Oct 16, 2018

Very good service by hdfc

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M

Mitesh Maheta

from Ahmedabad, Gujarat

Oct 16, 2018

I have applied twice for credit card twice
I am govt employee
I works in industrial training institute
But my application rejected twice
Please help me
My contract no [protected]

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Address: Surendranagar, Gujarat, 363330

Website: Google chrome

My emi car due payment 649 charge
Only 13.67 rs total amount minus
But charge no any call with me

I am oll redy payment EMI complete and are you ATM charge no fix date any time ATM charge but my mentenenus balance low

HALVAD BRANCH OFFICE HDFC 363330
Others bank loan repayment charge normal RS not changed
Are you bed service providers.
I am sher your problem to
Social media network

Nov 22, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2018

HDFC Bank Customer Care's response Dear Customer,

We note that the EMIs for loan were returned due to which bounce charges have been levied. We request you to maintain sufficient balance for EMI presentation. Further, Debit Card charges have been levied as per the schedule of fees and charges applicable. Please refer below URL for charges applicable on various type of Debit Cards https://bit.ly/1THKc0x. You may write to [protected]@hdfcbank.com for any further clarification or assistance.

-Anay
HDFC Bank Customer Assistance

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Address: Fazilka, Punjab, 152116

I am kuldeep kumar. i have opened an account in abohar branch.before opening account employees told me i got credit card after clearing my first salary.but now second salary got credited.and i did not got receive credit card.or any proper reply.services from hdfc bank are too poor and totaly useless.and hdfc bank not cares his customer.bank just want to open customer account.but could not give proper services to the customers.

From
Kuldeep Kumar
ph.[protected]

Nov 22, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2018

HDFC Bank Customer Care's response Dear Customer,

We are sorry to hear that and regret the inconvenience caused to you. We request you to visit our bank's website: www.hdfcbank.com and click on -> Credit Cards -> Apply Now to apply for HDFC Bank credit card.

-Manoj
HDFC Bank Customer Assistance

Oct 18, 2018

Updated by 349kuldeep I have already applied a credit card and the employees from my branch send bank progress is too slow.i have already submitter all the documents.But due to poor management and system after 45 days i am still receiving fake commitments.Please give me any customer care number where i can talk to somebody or you will call me on my number [protected].

Kuldeep Kumar

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3

349kuldeep

from Jalandhar, Punjab

Oct 18, 2018

Hello Manoj
Please give any proper customer care number or way to communicate with support.

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Address: 700091

I have bought a Nikon D750 camera from Reliance Digital store Axis Mall Newtown Rajarhat on 5th Jul'18. Where it was mentioned the case back offer within 90 days of shopping through HDFC debit or Credit card. However post 90 days I haven't seen any movement in my bank account. Is it a fake promotion of HDFC bank???

Regards,
Partha Mukherjee

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Address: 560103

Hi,

I am trying to contact hdfc credit card reg billing statement,

The excutive shilpa she spokes very rude and aggresive, she is not able to listen my issue, we tried custmer care and waited 20 min for connecting to hdfc excetive but she treates very bad way,

We are the custemers and we are paying money and treat this way,

It was very bad for us.

Nov 23, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

HDFC Bank Customer Care's response Dear Customer,

We infer that our service manager was in touch with you to personally address your queries regarding dues, payment and charges. As a service gesture, we have reversed the bank charges of Rs.1586.74 billed to your Oct'18 statement and this credit will reflect in your Nov'18 statement, however gst billed to your card account will remain payable by you. We request you to effect payment towards the total amount due within the payment due date to avoid levy of bank charges. The reference number for this interaction is [protected]

-Manoj
HDFC Bank Customer Assistance.

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Address: New Delhi, Delhi, 110066

I have a few emis running on my hdfc credit card. I want to foreclose some of these. I am informed by hdfc customer services that i will have to clear my entire card outstanding in case of any foreclosure. The bank is literally holding me hostage for a loan that i am willing to clear earlier. This sounds illegal and would like the assistance of your forum to take this up with the bank. Thank you!

Nov 17, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2018

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance

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M

Manoj Kr Choudhary

from Delhi, Delhi

Oct 16, 2018

From my saving bank account 557.53 Rs has deducted under the subject "AMB CHRG INCL GST FOR SEP2018-MIR[protected]" on date 08 Oct, 2018.

Please arrange to revert the deducted amount in my account "[protected]".It is my hard earned money.

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K

Kiran Lal Dewangan

from Mumbai, Maharashtra

Oct 16, 2018

My courier is not receiving.This letter in on way love joining and offer letter.and my joining is last date is 8 oct.pls confirm me my letter is where.

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Address: Mahbubnagar, Andhra Pradesh, 509216

From HDFC bank I have to receive a courier. Yesterday (15.10.2018) one person from blue dart called me and asked my address and I explained clearly. He said to me he will call back to me when he reached near to my home lane. But till now I haven't received a call from him. Moreover I received a text from blue dart today morning (16.10.2018) "because of address related issue we are unable to deliver your courier. Please contact HDFC for redelivery, else it will be returned to bank within 7 days".
I tried to reach blue dart person who called me yesterday but he switched off his mobile. In blue dart tracking my courier details showing in transit only.

My courier detail is Way bill# [protected].

Please contact me for any clarification or assistance.

Kindly rectify the issue ASAP.

Nov 16, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2018

HDFC Bank Customer Care's response Dear Customer,

As per our records, the said consignment is still in transit and same will be delivered in 2 working days. Of further assistance, you may write to us at [protected]@hdfcbank.com.

-Anay
HDFC Bank Customer Assistance

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N

Nikhitha Reddy

Aug 4, 2021

Problem in receiving HDFC courier.
Waybill# [protected] is undelivered for address related issues. Pls contact HDFC for redelivery, else it will be returned to Bank within 7 days..

Please look into the issue

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Address: Bangalore, Karnataka, 560100

Hi, i have salary account in hdfc 4 years back when i was working at that time. After that i changed company & they provided other bank account. Recently i changed new company. The new company have using only hdfc salary accounts. But my hdfc exsisted old salary account showing -10254 balance.
The bank converts my salary account converted into savings account & charged monthly.. Now its 10254 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidlines on savings account banks not charge even its negative balance.
I approach branch, but they behaved rudly & refuse to close account.
Plz juistice to me. 10254 is huge amount to me. What is the solution?
What is the action will take against this bank.

Nov 23, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2018

HDFC Bank Customer Care's response Dear Customer,

We understand that our branch official Ms. Swathi R has contacted you and requested you to visit the branch for further assistance in this regard. You may visit the branch and our branch official will be glad to assist you.

-Manoj
HDFC Bank Customer Assistance

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Address: Karbi Anglong, Assam, 782460

The staff at the hdfc bank, diphu branch have repeatedly given false assurance for the last five months regarding the car loan which i have applied for and is still an ongoing issue as of today. I think that i have been overlooked by the unprofessionalism of the bank officials who offer their support of help only to not help which leads only to a greater discomfort of my wellbeing. If a job cannot be done, i think it's best to inform the applicant the utter truth of the situation rather than giving false hope of assurance under the name of bank. This is ridiculous whatever this pretence of hope is which is shambolic on the banks part.

Oct 24, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your Loan Application No., date/time of visit, the complete address of the Branch you visited and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

Oct 23, 2018

Updated by Vincent Terang The loan was applied twice although I don't quite remember the application number of the first one, I can provide you with the second one, the second loan application was declined on the 27th of September, 2018, having checked the status online I discovered about the declination of the application so I contacted the bank only to hear from them that it's still an ongoing process but on the other hand it has already been compromised. After speaking with the bank officials, they still insist to reapply but the teller just postpone the dates by giving an excuse of an update he's waiting for and that the loan is applied already. When I asked the application number if the loan has been applied, he comes up with another excuse and it has been going on since July. This is not the kind of customer treatment nor I or anyone else has to endure. This is absolute disgrace to the bank and a teller like that should be immediately fired for giving up false information.
The application number is:61295264
HDFC bank,
Diphu branch,
Karbi anglong,
Assam,
782460

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Address: Pune, Maharashtra, 413102

I pay 13th oct my hdfc bank money back credit card amount 20900 but it will not update my account please help mee.. This card payment pay on hdfc bill desk using sbi bank netbanking and banking reference number is psbi[protected]igaeonjey6 and my credit card number is 5459 6489 * 3297 please update my oustanding bill my name is amit chavan mobile number [protected] money back platinum card...

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Address: Bangalore Urban, Karnataka, 560105

I bought a Smart Phone using HDFC-SmartBuy on 6July2018 (Value Dt: 07/07/2018 for Rs12999) - where there was an offer of 10% CashBack on using HDFC-Debit Card.

No doubt I made this purchase due to the 10% Cashback Offer made available via SmartBuy-HDFC - redirected to the Amazon website - Order Number: 404-*******-0584333. But now I feel cheated and I'm regretting on my purchase done using the HDFC Smart Buy website. Unfortunately, even after a wait period of more than 90 days there are no signs of the Cashback to be credited to my savings A/c or HDFC Debit Card.

Nov 16, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2018

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance

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Address: 560100

I am a hdfc bank customer. Amb charges are debiting from my account without my notice.in this month - october, 2 times amb charges are debited. I got messages as amb chrg incl gst for sep2018 deducted and amb chrg incl gst for aug2018 decuted. This is very annoying and that to without any intimation unnecessarily my amount is being debited. And please note i have maintained the good balance in account. Still if they deduct amount every month, it will be a serious problem for me. I am requesting you to refund the amount to my account. If you are not going to refund my amount i have to close this account for sure. Request you to kindly get it resolved.

Nov 16, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2018

HDFC Bank Customer Care's response Dear Customer,

We understand that our branch official Ms. Sophia has contacted you and addressed your query. For further assistance, you may write to us at [protected]@hdfcbank.com

-Manoj
HDFC Bank Customer Assistance

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T

TEJU m s

from Chennai, Tamil Nadu

Oct 16, 2018

4 days done but card not resuve no [protected] no ths my contact no [protected] cantact nno pls

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Website: www.hdfcbank.com

This is to divert your kind attention on the above mentioned subject. I have personal loan going in your bank. Due to severe financial crisis I am not able to pay the amount.

Your executive called me on 15th of Oct 2018 from [protected] number Abused my Mother and Sister like anything. He proposed me the Settlement and doing the Negotiation on it but he started abusing me like hell. Even I requested not abuse my Mother and...

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I got call from hdfc a month back regarding credit cards. I had applied for dinner club credit card. They collected all my personal information in the name of credit card approval and confirmed card will be dispatched to my respected address. It has been more than 15 days now im not able to reach out to same number and email id and no further updates. They do not have any medium to raise these concerns. I suspect its a fraud.

Nov 20, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2018

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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V

Vasavi G

from Hyderabad, Telangana

Oct 16, 2018

I am unable to open my credit card statement. i have tried some passwords they were wrong then how can i open it.

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A

[email protected]

from Jodhpur, Rajasthan

Oct 16, 2018

My card was delivered to previous resident address. Therefore returned to bank.
Please send my credit card to new residence address and tell me the procedure to change the residence address.

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A

Ajay yadav 1997

from Basi, Rajasthan

Oct 16, 2018

Dear Team,

My credit card not deliver to my address last two months. I try to call many times but there is no one to take call.

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Address: 121004

Dear sir,

My credit card no. [protected] my registered mobile no is [protected].
Transaction rs.716.9 dt: 30/102017 is not authorized by me or without my permission that transaction had done and i had registered my complaint on same day and block my card.
Rest of the payment i had paid without any delay but this transaction was not done me & i am not received any otp for this payment then how i am responsible for this payment. So that the reason i am not paid that amount which will wrongly debit.
But this issue is still not resolved and any replay from your bank after july 7 2018.
Kind request you please credit that payment back and cancel the late payment fees and resent the new cad for continuing further purchase.
Please note that my salary is credit in hdfc bank only a/c no. [protected]. If this type of problem facing then how i believe hdfc bank in future and continue my salary credit in hdfc.
I hope that you understand my problem and you resolve my issues.
Thanking you,
Regards,
Karthick. D
[protected]

Nov 26, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 23, 2018

HDFC Bank Customer Care's response Dear Customer,

We have taken a note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected],

-Bejoy
HDFC Bank Customer Assistance.

Verified Support

Oct 24, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your queries expressed and you may look forward to receiving a response to your e-mail id in 12 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Anay
HDFC Bank Customer Assistance

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P

Pritamsingh4

from Hyderabad, Telangana

Oct 16, 2018

HDFC has deducted Rs1000 by stating that "installment pay transfer from casa" . I want that it has to be stopped and my money should be refunded as soon as possible.

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Address: Mumbai City, Maharashtra, 400061

Dear Sir,
My name Shiri Sayed. I want to lodge complaint about HDFC Credit Card, which is harassing me very badly. i have done the payment more than i owe but every month i m getting statement n messages to pay minimum Due. Now even though i Lost my card n blocked it in the month of May. but stil they are charging n now after so many conversation with customer care they said you have to pay 22000 than it wil gt over, than they Lien my account n deducted 22000 from my account n again they are sending me a bill of 13000 to pay in full . Im from very Poor family i cant afford. pls Help

Nov 23, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your queries expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Anay
HDFC Bank Customer Assistance

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Address: 122002

Hello,

I had purchased a samsung galaxy S9 on 8th July 2018.
Rs 6000 was the cashback to be received as per scheme but i have still not received the same after 90 days. I had purchased the mobile through hdfc bank debit card emi.
I have been contacting customer care for more than a week now but no response received.
I have also checked by reward points section but no amount received.
Pl support asap

Ankit
[protected]

Nov 20, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2018

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance

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Address: 560075

I am having account in State Ban of India, Jeevanbhima nagar, Bangalore B
Karnataka Branch, Yesterday ie., 14.10.2018 at 9.00 PM I tried withdrawing money from HDFC ATM in GKM Colony, Kolathur Main Road, Chennai, Tamilnadu of Rs.3, 000/- I have not received the money from the machine but the amount got debited from my account. Kindly help me to get back the money to my account.

Nov 16, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2018

HDFC Bank Customer Care's response Dear Customer,

With reference to your complaint regarding a debit placed on your SBI savings account in spite of non dispensation of cash from an HDFC Bank ATM. Please follow the below process for claiming the funds: 1. Submit a complaint /dispute letter with the issuing bank SBI branch where you hold the savings bank account. 2. The issuing Bank will then raise a charge back dispute / query on us (HDFC BANK) seeking the disputed transaction status. 3. If the transaction stands valid as per your claim, the funds will be returned to the issuing bank, which would be credited to your account by your respective bank. Assuring you of our best services always.

-Anay
HDFC Bank Customer Assistance

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Address: Faridabad, Haryana, 121001

I submit school fees through hdfc bank cheque but bounse due to signature mismatch. Why bank bounse the cheque directly without confirmation with client. I bear penalty from school as well as from bank without my mistake.
How can any person do same duplicate signature & slight variation always exist.
I want to logged complaint to hdfc bank for unnecessary boounse the cheque.

Nov 16, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2018

HDFC Bank Customer Care's response Dear Customer,

We have checked our records and confirm that said cheque is returned with reason DRAWER SIGNATURE DIFFERS. You may visit HDFC bank Branch for further assistance Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

-Anay
HDFC Bank Customer Assistance

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S

sunil kumar@

from Sitamarhi, Bihar

Oct 15, 2018

Dear Sir,
Please kindly provide information my loan A/C is 43951892.why unpaid show my EMI. I deposited in cash in A/c[protected] on date 04/10/2018 and EMI date 05/10/2018.

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S

sagaraman1989

from Mumbai, Maharashtra

Oct 15, 2018

I got an email on 06/10/18 that my HDFC Bank ATM / Debit card number ending with 6460 is linked to my HDFC Bank account number ending with 3046 .Also I got a message on 08/10/18 for OTP regarding pin creation. But i have never been issued any debit card ending with 6460.

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G

general11

from Unnao, Uttar Pradesh

Oct 15, 2018

Dear Sir fee update nahi huyi h to final print nahi nikal raha h
Reg. No. - [protected] Alka Gupta D.O.B- 07/12/1993

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P

Psk1990

from Bengaluru, Karnataka

Oct 16, 2018

I (CTS Employee) lost my HDFC Food Card. Could you please block the card and issue a new card. Also my old card has balance money in that account around 3.5K.

Kindly, can you please transfer the balance amount of my lost food card into new hdfc food card (No. [protected]).

Email: Karthikairajan.[protected]@cognizant.com

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H

Harshitha Vijayakumar

from Bengaluru, Karnataka

Oct 16, 2018

354 amount has been debited on 8-10-18
kindly let us know why it has been deducted
please refund the amount.

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