HDFC Bank Complaints & Reviews

Mine is salary account and NWD DECCHG is deducted on 13 Jul 2022
NWD DECCHG 25-05-22 CARDEND[protected]MIR[protected]
MIR[protected]

this is not acceptable

Dear,

Dear Sir,

This is inform with reference of Transaction ID - T2206281603441324046620 that I had lost my Rs.10005 from my account on 28th June'22 due to fraud call transaction through UPI. I didn't enter any password or pin, Immediately i complaint to customer care.The banker told me to provide the cyber crime report and other details of transaction, which i submitted to nearest branch.The Bank provided me the closure date of 12th July'22. In mean while the investigation process is started and i got a call from the investigation team on 6th July'22 & 7th July'22, I explain all the details to them over the phone and than the bank done the credit of Rs.10005 in my HDFC account within 2hrs than amount puts on hold.From 8th July'22 - 11th July'22 i called to phone banking executive regarding the holding the amount of RS.10005.They are not able explain instead of providing me solution they told me to call merchant bank because they hold the amount so they credit the amount. I called to the merchant bank they told me that we can only help to the merchant customer or who having the vending machine, than i again called to the phone banking officer they said we have no idea regarding this holding amount.Number of times i called phone banker but no has any idea they were refuse to help me.On 11th July also i called to the phone banker again same reply no idea. After that Rs.10005 is debited from my account without my concern or informing me.Than again i called to the phone banker regarding the debited amount of Rs.10005 than they told me that its your liability bank will not responsible that and they will not pay you.

This is how the HDFC bank is treated with their customer. In this way the bank misguide me or cheat with me. I got a mail in which Mr. dharnajay Pandey contact details is mentioned. I call him on 11th July'22 he didn't pick the call than i mailed them and got a call from him on 12th July'22 he told me that he will put a request of reverse the amount give me a one day to sought the issue. On 12th July' 22 I didn't get any call from them and on 13th i called him he say give a time i call you later. Now on, 14th July'22 I called him he say this amount is transferred by investigation department i don't why its credited and reversed. The investigation department will refuse to pay because its your liability not Bank's.

In this way everyone is blaming each other, no one is ready to help the customer.Even the Branch manager Mr. Pandey said that investigation team is responsible for this i don't know why my name & phone number is provided.

I request you i take necessary action it because each and every is blaming each other. If its my liability than the bank had transfer the amount to make fool or cheat either helping to fraud. At least the bank should inform me that this is a temporary credit. Bank has no right to hold and reversed the amount without giving any prior notice or concern. my query is why did bank transferred the amount without investigation. If investigation team is credit the amount than who is responsible for debit and why? The bank imposed the liability on me. It's not my liability i didn't enter the PIN no., OTP or password. If we receive or pay the amount we need to scan it, i only did the scan it or even enter the amount in it.

I already lost my Rs.10005 which is a monetary loss to me and my family. On the other hand the bank gives me a mental disturb which is not acceptable. please refund my amount as soon as possible. I open the account with HDFC Bank for savings and security but now i feel the bank is not secure as well provide mental upset to customers.

I am receiving calls continuously for loan from the above bank .when I am in a meeting with the client I am receiving this calls if I receive this again I will sue them.

Dear sir
Please resolve my problem as soon as possible.
Hold amount - 30207.55

The hdfc bank has put a hold on my funds of rupees 233.42 as MiRevenue hold through GEFU.
Account number: 5010***667761
IFSC - HDFC000240
Branch: Worli Sandoz House
The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful

I have a hdfc food card via Cognizant Technology Services but have lost it.It had a balance amount of Rs9633
Had applied for a replacement card and have received it. But the balance is showing as 0 in the new card.
Could you please help in transferring the balance to the new card.

We are writing this complaint regarding the payment issue for my credit card, we already made the payment of my credit card 1.5 years back & we are shocked to hear from the recovery agents that my payment is still showing unpaid so hereby i am attaching the payment details with all the useful details need to sort out this issue.

We request you to please settle my pending dues immediately & arrange to send the no due certificate at the earliest.

Any further query feel free to contact us.

Still I didn't get welcome kit from hdfc bank

I open new account hdfc bank but not received wellcome kit

Mirevenue hold through gefu amount has 864 is debited my account

Dear Sir/Ma’am
My name is PRASHANT RATAN and I have an auto loan with HDFC bank, taken in year 2017 for 5 years. Due to Covid I have lost my job and am completely bankrupt. But I am still trying to pay the bank as much as I can from last 2 years.

But, I would like to complaint agains the HDFC bank’s collection agency HI TEK SYNDICATE. Their representative Tarun Mittal who sits in Vikaspuri Delhi branch is mentally...

Dear Sir/Ma’am
My name is PRASHANT RATAN and I have an auto loan[protected] with HDFC bank, taken in year 2017 for 5 years. Due to Covid I have lost my job and am completely bankrupt. But I am still trying to pay the bank as much as I can from last 2 years.

But, I would like to complaint agains the HDFC bank’s collection agency HI TEK SYNDICATE. Their representative Tarun Mittal who sits in Vikaspuri Delhi branch...

During opening my account, I specifically asked not to give me any card. But I was given a card anyway and now I have been charged. Also, I have deactivated the card within 2 months after opening my account. This is so wrong. I want a refund of INR 590.

Hi Team,
I'm not able to understand why there is hold in my account of rupees 236
I request you please kindly check and do the needful ASAP

Dear sir/ma'am,
What kind of pathetic service your bank is provoding, fistly i did my video kyc then recieved that my kyc is not completed and then submitted all my kyc papers in the nearest branch but i haven't still received my welcome kit containing tin, debit card, cheque book, passbook. I mean what the hell you guys are doing, what kind of pathetic service is this.i beg you to provide me my welcome kit. Is this the way you treat your customers. Please do the needful asap in my case or i'll be forced to lodge complain with responsible govt authorities against the inactions & insensitivities caused by you guys to me.

Dear sir/ma'am,
What kind of pathetic service your bank is provoding, fistly i did my video kyc then recieved email that my kyc is not completed and then submitted all my kyc papers in the nearest branch but i haven't still received my welcome kit containing tin, debit card, cheque book, passbook. I mean what the hell you guys are doing, what kind of pathetic service is this.i beg you to provide me my welcome kit. Is this the way you treat your customers. Please do the needful asap in my case or i'll be forced to lodge complain with responsible govt authorities against the inactions & insensitivities caused by you guys to me.

I purchased my MacBook on May 2022 first week, from imagine store, Delhi, but haven't still received the HDFC bank 6000INR cash back . Please help

Hi on 15th july my account balance ₹-874. 43 as hold to maintain minimum balance not maintain but why I should maintain balance because it is a salary account and the main thing is every month salary is crediting without any delay then why I should maintain minimum balance please resolve my problem as soon as possible.
and contact me at [protected]@gmail.com

Regards,
Ameen shariff

Hi Team,

In my account 822.52 is on MIREVENUE HOLD THROUGH GEFU.A salary account is not required for minimum balance.Please do the needful.
IFSC code HDfC0001307
Contact no. [protected]
Account no. [protected]

Regards,

Manpreet kaur

I have been paying EMI of Rs. 11894/- every month. This time, I paid one day late and, for that, the bank charge me Rs. 761/- as fine. This is outrageous. The bank, literally, is robbing my money under my nose. I worked very hard to pay off the EMI and this is what I got in return? I have been a faithful customer and the bank treated me like this. I cannot accept this.