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HDFC Bank Complaints & Reviews

2.9
Updated: Nov 26, 2025
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HDFC Bank reviews & complaints page 101

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D
Derek Allen
from Delhi, Delhi
Jul 9, 2022
Resolved
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Resolved

I have paid for an xbox game called Devil May Cry 5 + Vergil, the amount is (INR 778.40) .
Microsoft has processed the refund but I have not received the money in my account. It has been quite some time now.
Please look into the matter as soon as possible.
+1 photos
Jul 12, 2022
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2022
HDFC Bank Customer Care's response
"Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance "
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    N
    Namrata Tekam
    Jul 9, 2022
    Resolved
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    Resolved

    On June 19, 2022
    I was paid insurance premium paid via GPAY app to billdesk.[protected]@icici and amount is debited from my account but not yet credited in recipient Bank. It's humble request. today 18-20 working days are completed but no action taken against of my complaint.Please help and resolve this problem asap. I really need money.Please help kindly give my money back to me otherwise I have too go to the consumer court with all the proofs and screenshots.I am suffering from problems and need money.
    +1 photos
    Aug 11, 2022
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 11, 2022
    HDFC Bank Customer Care's response
    "Dear Customer,

    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance "
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      P
      Pramod Mahadevappa
      Jul 9, 2022
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      I am Pramod M. I have applied the personal loan in HDFC and it is not approved. I checked with executive saying like that your Personal Loan application got rejected on 2016 due to the invalid address proof. But currently I am statying in the same address since last 8 years and i am recieving bill on the same address. using HDFC loan and credit card from long time and i am holding salary account. i have made mistake and i have paid for that, it was happened through one of the agency and now i am blocked. Please let us know how to solve. If this is not going solve my issue then i dnt like continue my relationship with HDFC:((..

      Please kindly help me on this.
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 11, 2022
      HDFC Bank Customer Care's response
      "Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance "
      Jul 12, 2022
      Updated by Pramod Mahadevappa
      Hi,

      Issue is not resolved and i am unable to rise ticket...
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        A
        Arshad Arif PP
        Jul 9, 2022
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        Address: Hdfc bank mannarkkad

        I have paid 2 emis for my credit card settlement that their portal accepted and agreed now I got mail from their end I didn’t paid like .card no-[protected]
        +2 photos
        HDFC Bank customer support has been notified about the posted complaint.
        Jul 09, 2022
        Updated by Arshad Arif PP
        I need a resolution they are cheating now my account is 52000 minus that not right because I have settled and paid 2 emis
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          A
          Anilald
          from Varanasi, Uttar Pradesh
          Jul 9, 2022
          Resolved
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          Resolved

          Hi,

          I am Anil Kumar Pandey, my debit has been blocked without any reason, more over i didn't get any intimation, message, form bank or courier department and form 1 week days asking unblocked the debit card and account but till now my account has been not activated and they are not even taken any action on this. While you are blocking don't you have any responsibility to intimate the customer or else any message. While opening an account you people address everything from customer. I have some important transaction from this account but not able to do this.One of the worst service form hdfc bank. Review the issue and resolve as soon as possible

          Dear Anil Kumar Pandey, Welcome Letter for A/c XXXXXXXXXXXX7992 has returned undelivered. Due to this, account has been blocked. Please visit your Branch to help us assist you

          Thanks,
          Anil Kumar Pandey
          Registered number - [protected]
          Customer ID[protected]
          Aug 12, 2022
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 11, 2022
          HDFC Bank Customer Care's response
          Dear Customer,

          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
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            M
            Manjunath L Hindu
            from Mumbai, Maharashtra
            Jul 9, 2022
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            Address: Rajajinagar

            Dear sir,

            Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card [protected]

            I would also request you to please clear my name from cibil as the settlement was successfully closed in a single payment on 07 july 2022

            Kindly send me my noc to my mail id immediately or contact me as soon as possible on my contact number.

            My details are mentioned below.

            Name: Manjunatha L H
            Credit card number :[protected]
            E-mail id : sanju.[protected]@gmail.com
            Address : 415 7th main road Subramanya Nagar Rajajinagar Bangalore, 560055
            HDFC Bank customer support has been notified about the posted complaint.
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              A
              AYUSHI SAHARAN
              Jul 8, 2022
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              I had XXXXX amount of balance in my account today in afternoon and now i logged into the app and it is reflecting -4991 even when i have not made any transaction. Need to be resolved asap
              HDFC Bank customer support has been notified about the posted complaint.
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                S
                Stutik
                Jul 8, 2022
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                An amount of '177' rs. Is deducted from my account without any prior notice. It shows i was charged for something 'BRN CASH TXN CHGN...' Even my account balance was with minimum balance required. .

                This is such a bad service from such a good bank. I want my money back.
                HDFC Bank customer support has been notified about the posted complaint.
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                  B
                  bhikhari1947
                  Jul 8, 2022
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                  The hdfc bank has put a hold on my funds every month (almost one year completed )of rupees 5954.47 to more than 6800 as mi revenue hold through gefu, account details is
                  Branch - Ahura centre andheri east.
                  Account no - [protected]
                  +1 photos
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                    Y
                    yaseenrameez
                    Jul 8, 2022
                    Resolved
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                    Resolved

                    I had done transaction of 47082/- on 6th July 2022 at 3:05 pm and shop keeper had reverted same transaction within 5 minutes .It's been about 48 Hours passed and still i have not received my amount back.
                    +1 photos
                    Jul 11, 2022
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
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                      B
                      Borah Debbey
                      Jul 8, 2022
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                      Address: Garuda mall Magrath road

                      I have purchase iPhone 11 from Garuda mall Imagine store with hdfc bank credit card which has INR4000 cashback. it has been 3 month but still I haven't recieve the cashback from it. kindly assist with my issue.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        R
                        Refined Individual
                        Jul 8, 2022
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                        I have applied for a Savings account on 8 July. Now almost a week later my account has not been opened. It says on their website that it takes around one hour to open a savings account. Yet the bank is telling me that it takes a lot of days to open a bank account and if you had so much urgency you should’t have applied in our bank:
                        HDFC Bank customer support has been notified about the posted complaint.
                        Sorry, I have applied for the account on 1st of July not 8th
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                          A
                          Anand kp
                          Jul 8, 2022
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                          I have been debited to 590 rs wothout any reason ...i took loan and retun it after repayment that but that is below 200( as per term n conditions no penalty will be levied below 200 hundered even after repayment date) from amazon pay later, so how can hdfc deducted 590 ra from my bank account... [protected]@gmail.com
                          Mobile no.[protected]
                          HDFC Bank customer support has been notified about the posted complaint.
                          Jul 08, 2022
                          Updated by Anand kp
                          Refund it please
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                            T
                            Tanya.Goyal__
                            from bhiwadi, Rajasthan
                            Jul 8, 2022
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                            I placed my order on 14 July and chose to pay cash on delivery. Because I didn't like the item, I returned it, and the return was picked up on 23 June and I was informed that my bank account would get a refund. Refund requests from their end started on June 23. Amazon informed me that the refund process had started on June 23 and would be completed on June 26. However, my refund hasn't arrived yet.
                            Order date :- 14-Jun-2022
                            Order id:-[protected]
                            Amount of Transaction: 565.00
                            RRF Number:-[protected].
                            I called Amazon customer service about like 10 times and all they said was that your refund is initiated from our side and you should contact your bank to solve this refund problem also Amazon send me the Refund Reference Number which is[protected]. I talked to my bank they told me that your refund is not credited to your bank account yet.
                            Please solve this issue as soon as possible it has been a long time since I didn't receive my refund yet.
                            +5 photos
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                              Ankush 1994
                              from Delhi, Delhi
                              Jul 7, 2022
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                              Address: DELHI

                              My account got blocked and there is no activation process through online mode so that i can re-activate or unblock my account.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                H
                                Harshajith Raj Suvarna
                                Jul 7, 2022
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                                Address: Mangalore
                                Website: www.hdfcbank.com

                                Dear sir,

                                Hdfc bank has deducted 700rs twice in a 0 balance salary account ( user ID[protected] & ac no [protected] ) without prior notice . The first deduction is bearable but twice is unacceptable for reason that they have deducted end of the month while it's the time we are at our lowest in finance . I request to kindly refund the balance deducted .
                                +1 photos
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                                  G
                                  goeldinuhns
                                  from Hansi, Haryana
                                  Jul 7, 2022
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                                  Address: 150 Behind Anmol Place Delhi Gate Hansi

                                  मिस प्रिया मेरी रिलेशनशिप मैनेजर हैं लेकिन वह मेरा उचित सहारा नहीं हैं बल्कि केवल बीमा के लिए जबरदस्ती करती हैं। वह उचित सेवा यानी डेबिट कार्ड या चेक बुक के लिए प्रतिक्रिया नहीं दे रही है। Cust I.D. With HDFC Bank 28289825 Branch Hansi Dist Hisar (Haryana) PIN-125033
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    A
                                    Anusha Muniyappa
                                    from Bengaluru, Karnataka
                                    Jul 7, 2022
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                                    Hi Team,
                                    I had deposited a cheque in HDFC branch, HAL airport road with date error on 27th June (534509). I had then received a message saying the cheque was STALE. I agree that was mistake from my end. I then went back to the bank and requested for returing the cheque. They said the cheque has not come back to the HAL branch, if received we will call back.
                                    Later, after a week I visited to the same branch requesting for the cheque as I had not heard back from the branch. But they said it has sent through Blue dart(Tracking No. [protected]) from main HDFC brach, which is in Richmond and some one had even received and named it as Self. And then, I had to talk to Blue dart and track the courier and raise a complaint and get my cheque back, which I did all by my self.

                                    My concern is why don't bank take responsibility of all this? Why are they not intimating me as soon as they courier the cheque? they can atleast send a message regarding dispatch? Why did they not send a message when cheque was delivered? Why is bank not involved in all these procedure to tell their customer? As its matter of money and duty to call and customer and tell them about cheque return?
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      kumarsanjeev431993
                                      from Baijnath, Himachal Pradesh
                                      Jul 7, 2022
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                                      Respected Sir. I have done payment of four post code that is 962, 965, 969, 970 of HSSSB Hamirpur through HDFC payment gateway which amount to Rs 480(120*4) but amount deducted from my account is Rs600. Extra 120 is deducted from my account due to server problem of HDFC payment gateway which shows payment failed but amount is deducted from my account. Please refund extra Rs 120 to me. I shall be thankful to you. I am giving all details of payment with attachment. My mobile number is [protected] .
                                      +5 photos
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                                        B
                                        Bganrav
                                        Jul 7, 2022
                                        Resolved
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                                        Resolved

                                        Address: Mystic Hills, Moosapet, Hyderabad

                                        I have received welcome kit in my address of account [protected] . But you guys block my account . Why ?you now your bank employee Mr.Subhan also visited my home before opening my bank account for address varification and Now this problem is happened.. guys I had seen first time if bank is harassing his new account holder without any reason.

                                        If you sent welcome letter, then why not delivered my home address?

                                        Its your responsibility.

                                        Today I got the email and message that my account has been blocked.

                                        Customer id:[protected]

                                        Dear MR.. XXXXXX Welcome Letter for A/c XXXXXXXXXX8246 has returned undelivered. Due to this, account has been blocked. Please visit your Branch to help us assist you.

                                        I received welcome kit with debit card on 24th June 2022. But you guys harassing me.

                                        I am new in hdfc bank, and I experienced a horrible service . I am feeling harassed.
                                        +1 photos
                                        Aug 8, 2022
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 07, 2022
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                        -Anay
                                        HDFC Bank Customer Assistance
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