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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
Complaints 32952
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18420
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HDFC Bank reviews & complaints page 104

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Z
Zubair Hamid
Jul 12, 2022
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It has been a month i have done all formalities like video kyc but still I don't have recieved the welcom kit yet. Kindly solve my issue i have sent many mails but didn't received any satisfaction.
Jul 16, 2022
Complaint marked as Resolved 
Hhv
HDFC Bank customer support has been notified about the posted complaint.
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    M
    Mahipallavi
    from Pune, Maharashtra
    Jul 12, 2022
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    My HDFC credit card was about to be delivered to me today. I didn't get it. Showing the connected address on tracking. While no call to me has reached the address from blue dart
    Aug 16, 2022
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 13, 2022
    HDFC Bank Customer Care's response
    Dear Customer,

    Kindly note that your credit card ending 1901 has been dispatched through BlueDart vide AWB#[protected] dated July 09, 2022 and we seek your understanding of the same. Kindly liase with our PhoneBanker at [protected] fo further assistance regarding card re-dispatch.

    -Varun
    HDFC Bank Customer Assistance
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      D
      DiviB
      from Pune, Maharashtra
      Jul 11, 2022
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      Address: A-301, Bliss Society, Datta Mandir Road, Wakad, Next to Upsouth, Next to Upsouth, Next to Upsouth

      HDFC has debited some AHC Debit return charges twice. Reason is unknown. No EMI was due. Unnecessary charges deducted. Please refund the amount.
      HDFC Bank customer support has been notified about the posted complaint.
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        D
        Deepak2669
        from Pune, Maharashtra
        Jul 11, 2022
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        Address: Hadapdar

        I have purchased mobile phone on hdfc credit card.
        In monthly credit card bill inclued processing fee and intrest.
        As i paid all amount as per due date.
        I need refund of processing fee and intrest.
        HDFC Bank customer support has been notified about the posted complaint.
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          viveka_2312
          Jul 11, 2022
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          This is my account [protected], in the month of 2nd june your bank intentionally debited the money in my account Rs 2944.1, when i contact ur hdfc bank they said i didn't use the terminal, but the terminal not working software issue, how can i use it? when i ask the merchant account person, they just refund Rs 588.82 later again debited on 16 june. i was waiting to see what will happen, now i want to ask u directly why u collect the charges at a time, what is ur bank intention, if we don't have anything u will remind multiple times, why we never use the machine not body could call me, everyone even i use the machine or not u collect the rent of the machine, later u collect these charges. how is it correct? at what circumstances u collect the charges at a time, b4 ur executes said when install device they said it was free, now ur bank collect the charges without no reason and create some fake reason as low usage charges
          HDFC Bank customer support has been notified about the posted complaint.
          Jul 11, 2022
          Updated by viveka_2312
          This is my account [protected], in the month of 2nd june your bank intentionally debited the money in my account Rs 2944.1, when i contact ur hdfc bank they said i didn't use the terminal, but the terminal not working software issue, how can i use it? when i ask the merchant account person, they just refund Rs 588.82 later again debited on 16 june. i was waiting to see what will happen, now i want to ask u directly why u collect the charges at a time, what is ur bank intention, if we don't have anything u will remind multiple times, why we never use the machine not body could call me, everyone even i use the machine or not u collect the rent of the machine, later u collect these charges. how is it correct? at what circumstances u collect the charges at a time, b4 ur executes said when install device they said it was free, now ur bank collect the charges without no reason and create some fake reason as low usage charges
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            viveka_2312
            Jul 11, 2022
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            I had taken pos machine from hdfc before covid, in that time we used the device later lock down the pos machine ( Mosambee device) software update issue, due customer not allow the bank in that time we never use the terminal later we noticed the device not working can't swipe the card. But one day suddenly HDFC bank taken the money Rs 3000 without having information, when i ask them they said bcoz i never the swipe machine. to cover their loose the steal the money to the customer, . if the device is working let me show to us. very very had service, illegally taken the money without give the information
            HDFC Bank customer support has been notified about the posted complaint.
            Jul 11, 2022
            Updated by viveka_2312
            illegally and intentionally collect the payments
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              A
              Anup Jadateli
              Jul 11, 2022
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              The amount of Rs.531 has been debited and why is it even applicable to me I have not taken any loan. I have paid all my emi on time. Please do check and refund as soon as possible.
              HDFC Bank customer support has been notified about the posted complaint.
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                N
                Nikhilesh Kshirsagar
                Jul 11, 2022
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                I have opened a joint NRI account with my Nale at HDFC Chinchwad branch after which I submitted a DD to deposit in my wife’s name. The DD was returned back due to a lack of proof for the source of the DD. The DD was from account closure from ICICI bank for which I had brought an account closure letter. But this letter was rejected at the branch to submit the DD and your employee Yogesh (HDFC Chinchwad Gaon, Pune branch) made insulting comments to me about have I had ever been outside of India before and do I even know how to NRI account works. I was shocked to hear this from your employee and how much he values the customers. I had a very good image of HDFC bank from my prior experience and did not believe this is how the customers are treated at your bank. I want to make a formal complaint against Yogesh for misbehaviour against customers and would like you to take some strict action or else I will be taking my business elsewhere.
                HDFC Bank customer support has been notified about the posted complaint.
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                  P
                  Praj_akta
                  from Pune, Maharashtra
                  Jul 11, 2022
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                  I have applied hdfc shoppers atop credit card 8 9 days ago i have received 12 digit application reference no n also a call from representative but now if I try to track status its showing no records found what to do i now
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    sdeepak01
                    from Pune, Maharashtra
                    Jul 11, 2022
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                    Today, I got a call from Rahul Sharma[protected] who mentioned that I had purchased a policy in 2014 which got lapsed and I must contact the relationship manager Shubham Gupta[protected] to get fund of 172512 which is in this policy.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      R
                      Rahul19992
                      Jul 11, 2022
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                      Address: Trade House , Indore

                      I am being harassed by the staff of the branch "HDFC bank at Trade House", they have blocked my bank account, I cannot View or Download statement even.

                      I am going to close all the bank accounts of my family, 5-6 of them if I am not heard this time.

                      The behavior of the staff is like 'stand in que for an hour, we will be back'

                      KYC I have submitted already, it was complete they told me on 15th June.

                      I was told "You can expect a response latest by[protected] though we will endeavor to resolve it even earlier if possible. "
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Nithya_5454
                        from Coimbatore, Tamil Nadu
                        Jul 11, 2022
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                        Address: 6/12 A K.K. NAGAR, VEDAPATTI, VEDAPATTI

                        Hello Customer care,
                        On 8th july of 2022, rs 236 has been deducted with reference "SI FAIL DUE TO INSUFF BAL 160522-MIR[protected]", There is no expected deduction/due payment on 8th. Could you return my amount back and explanation on same.

                        Customer id : 55547098
                        Nov 14, 2022
                        Complaint marked as Resolved 
                        No steps were taken by my bank, not even an apology email/sms i received from them. I must need an explanation for what they deducting amount from my account
                        HDFC Bank customer support has been notified about the posted complaint.
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                          P
                          Pranavv
                          from Virar, Maharashtra
                          Jul 11, 2022
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                          I opted for HDFC millennia but got HDFC moneyback instead.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            A
                            Anagha Adsul
                            Jul 10, 2022
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                            Address: 22/7,tuljai colony,16 no road,thergaon,p, 22/7,tuljai colony,16 no road,thergaon,p

                            I have a salary account in hdfc Bank. From the last month the bank has deduct ACH debit return charges ₹590/-.Kindly refund my amount
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              Swathipt
                              Jul 10, 2022
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                              On 2nd of July from my salary account the amount has been debited and it has been debited twice.kindly please do respond on this and return my amount.
                              Thank you
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Prafful padamwar
                                Jul 10, 2022
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                                I am unake to break fd online, i tried frequently to break online but showing an message we are unake to process your instruction please contact to bank
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Prafful padamwar
                                  Jul 10, 2022
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                                  I am unable to break fd online, I try to break the fd from long time but it's showing the same error, we are unable to carry out your instructions please contact to bank
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Jul 10, 2022
                                  Updated by Prafful padamwar
                                  Unable to liquidate or break the fd online
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                                    A
                                    Ankitgola
                                    from Delhi, Delhi
                                    Jul 10, 2022
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                                    Resolved

                                    Address: Adchini branch, Delhi

                                    My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of June there is deduction of 1700 rs from the account. i had called customer care and raised a request to close my account as i did not want to use the account. Again In past 10 days Bank has adding negative balance to this account (-3000 rs) I have already paid the Pervious negative balance. I request you to please take action against this bank.. Thay have no right what so ever to do whatever they want without informing the customer.
                                    Aug 15, 2022
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 11, 2022
                                    HDFC Bank Customer Care's response
                                    "Dear Customer,

                                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay
                                    HDFC Bank Customer Assistance "
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                                      manishmord
                                      Jul 10, 2022
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                                      Address: Express towers Nariman point Mumbai

                                      Since years I am being charged a quarterly fee of RS-295 as ISAQMC charges. I was uninformed about the same and I do not even use the services associated with these charges. Request you to discontinue the services and refund the charges to my account.
                                      When I call and request for the same I am asked to come all the way to the branch at Nariman point. I live in Andheri why cant it `be done from a branch here?
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 11, 2022
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                      -Anay
                                      HDFC Bank Customer Assistance
                                      Jul 11, 2022
                                      Updated by manishmord
                                      Since years I am being charged a quarterly fee of RS-295 as ISAQMC charges. I was uninformed about the same and I do not even use the services associated with these charges. Request you to discontinue the services and refund the charges to my account.
                                      When I call and request for the same I am asked to come all the way to the branch at Nariman point. I live in Andheri why cant it `be done from a branch here?
                                      Being charged since 10 years!!!
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                                        S
                                        sunnyrocky
                                        from Pune, Maharashtra
                                        Jul 10, 2022
                                        Resolved
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                                        Resolved

                                        Address: Bhawdhan,Pune, Maharashtra

                                        Hi Team,

                                        This is Ashish Kumar Mishra and I wish to bring in your notice that due to my own fault where I was unable to keep sufficent balance in my account for last 2 months, ACH debit return charges has been put of total Rs 3479.I just request you to give me on chance to rectify this mistake and refund these Charges.

                                        I am being a valuable customer to HDFC Bank having customer ID:76037061 hope you will consider my request.

                                        Thanks and Regards,
                                        Ashish Kumar Mishra
                                        Aug 12, 2022
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 11, 2022
                                        HDFC Bank Customer Care's response
                                        "Dear Customer,

                                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                        -Anay
                                        HDFC Bank Customer Assistance "
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