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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 15, 2025
Complaints 32882
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18416
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HDFC Bank reviews & complaints page 1023

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Y
yatharth nayyar
from New Delhi, Delhi
Feb 8, 2018
Resolved
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Address: New Delhi, Delhi, 110032

On 7th feb 2018 i did an imps transfer of rs. 1, 500/- from my hdfc saving account to boi. The amount has been debited but not credited to the beneficiary account. Its been more than 24 hrs and still the amount is nowhere to be traced.in the hdfc application for mobile banking the status of the transaction shows as processor down. I would request the bank to look into this matter and resolve this issue.

Hdfc being such a reputed bank comitting these types of silly mistakes is highly unacceptable.

Please resolve the issue.
Mar 11, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 08, 2018
HDFC Bank Customer Care's response
Hi Yatharth, ,

I request you to share your account/customer Id, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
Sir, I have mailed the details sought by the Bank.

Kindly look into the matter as it has been 48 Hours and the amount is no where to be traced.
Hdfc deduct 598 Rs unauthorised behalf of credit card payment even when I am not using any card of hdfc rt now

I called customer care but they refused to say we can't do anything regarding this thing

imps not successful, status: processor down - Comment #3000050 - Image #0
imps not successful, status: processor down - Comment #3000050 - Image #1
imps not successful, status: processor down - Comment #3000050 - Image #2
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    S
    Sheikh Naveed
    from Bengaluru, Karnataka
    Feb 8, 2018
    Resolved
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    Resolved

    Address: Bangalore, Karnataka
    Website: HDFC credit card blocked

    My credit card block, how to unblock my credit card i don't no how to unblock and re activate my card, please give me suggestion, where i contact and how to contact, if any contact phone number or address give me. Am paying minimum due everymonth plss unblock my card it's occurring my saving account this is very helpful.

    I am giving my details

    Sheikh naveed
    Cell [[protected]]
    Card no [protected]

    Thanking you
    Mar 20, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Feb 08, 2018
    Updated by Sheikh Naveed
    My credit card block last month, how to unblock my credit card i don't no how to unblock and re activate my card, please give me suggestion, where i contact and how to contact, if any contact phone number or address give me. This is very helpful

    I am giving my details

    sheikh naveed
    Cell [[protected]]
    Card no [protected]

    Thanking you
    Verified Support
    Feb 08, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    I request you to share your Card Number, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

    -Manoj
    HDFC Bank Customer Assistance
    My personal loan 44091562 has been closed and I was told to contact [protected] to claim the refund. However nobody is able to help me with my refund request as they say they are not the right department. Every time I call the personal loan department, every agent gives me the same number to call. Completely useless and pathetic service
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      P
      Purushottam Janardan Timande
      from Neral, Maharashtra
      Feb 8, 2018
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      Website: [email protected]

      I had already closed this policy ([protected]) why are you deduct from my a/c emi and installment. Please give me back my all money as soon as possible. Your company staff member who was lady dissuasion with me two or three days and she told me at first you check the policy and after your conformation you can active this policy. But with any discussion your company start this policy. And i am not satisfied with company's dissigion
      Please give me back my all-money.
      HDFC ERGO General Insurance customer support has been notified about the posted complaint.
      Plz stop my HDFC ERGO general insurance... Now I am not interested in this
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        J
        Jagjeetbhullar29
        from Maur, Punjab
        Feb 8, 2018
        Resolved
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        Resolved

        Address: Moga, Punjab, 142042

        I paid my personal loan second emi through hdfc bill desk of loan a/c no. 53208045 of rs 9797,, with transaction reference no lsbi[protected],

        But my paid emi not update in my loan account,,
        So please update my emi in my loan account,,
        And secondly my emi delay due to ecs mandate problem of bank,
        But no one take care on this matter,
        Please solve this also
        +1 photos
        Mar 11, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Feb 08, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        Please write to [protected]@hdfcbank.com from your registered e-mail ID and confirm the below details: 1) Loan Account number 2) Mode of EMI payment 3) Contact number 4) Issue faced with the ECS mandate application 5) City that you belong to.

        -Bejoy
        HDFC Bank Customer Assistance
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          S
          Sidds9
          from Hyderabad, Telangana
          Feb 8, 2018
          Resolved
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          Resolved

          I declined for oneassist membership while applying for credit card but still it asked for the membership. I got an sms for the same on 1-feb and asked me to send an sms to stop the membership. I messaged right away "stop oa" to [protected] and got a reply that the membership will not be activated. But, today i. E. 8th feb i'm getting a message in the morning saying "welcome to oneassist" and my credit card is being charged 1399.
          +1 photos
          Aug 8, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          I am Nagaraju Gubbala, I opened a salary account in older company, i resigned there. Now I am not doing any job, but the hdfc bank account charging negative balance as -33000rs in savings, -31000rs in current. How it is possible to charge such huge negative amount without intimation. I cant pay that amount.

          wrongly charged for one assist membership - Comment #2998843 - Image #0
          Dear Sidds9,

          Greetings from OneAssist..!

          We deeply regret for the inconvenience caused to you & appreciate your patience.

          We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

          Should you require any further assistance, please reach us at[protected].

          Regards,

          Brijesh

          Team OneAssist.
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            S
            sureshede
            from Galiakot, Rajasthan
            Feb 7, 2018
            Resolved
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            Resolved

            Dear hbl team,

            I am an ex-employee of hbl global pvt ltd. Your bank. I have been relieved from services in june -2011to november-2012.
            I have not applied for my pf since my experience letter salary pay slips.
            I am in lot of troubles and need of now. So please kindly find my details below and send me experience letter and pay slips formalities and guide me through process for applying my pf.

            Name : ede suresh
            Empty id : s40036
            Email id : eday. [protected]@gmail.com
            Designation: relationship officer
            Department : merchant services (Edc)
            Location : vijayawada
            Tenure :[protected]November)
            Mar 13, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Feb 07, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

            -Bejoy
            HDFC Bank Customer Assistance
            Feb 08, 2018
            Updated by sureshede
            Employee code :S40036
            Supervisor name: Rajesh.p
            Location : Vijayawada

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              A
              ADESH WAMAN
              from Pune, Maharashtra
              Feb 7, 2018
              Resolved
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              Resolved

              Hi sir i am adesh ashok waman my register number is [protected]
              sir i had transfer 3335 from payzapp to my sbi account on date 4 feb 2018 at 8.57 am and transaction display is successful and payzapp debited 3413 with tax and gst but this amount is not credited in my sbi account .this transaction id is[protected]kW22tR8 from this transaction id you will see the transaction details and help me
              +1 photos
              Mar 23, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Feb 13, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              We would like to inform you that the IMPS Account Transfer done on 04-Feb-2018 of Rs.3413.70/- failed. However, the refund has been credited to the your PayZapp wallet on 08-Feb-2018 and same amount was utilized for further transactions. For any further assistance please feel free to email us at [protected]@payzapp.in or call us at[protected]Toll Free)

              Natasha,
              HDFC Bank Customer Assistance
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                D
                Dharmendra Singh Solanki
                from Delhi, Delhi
                Feb 7, 2018
                Resolved
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                Resolved

                Address: New Delhi, Delhi, 110076

                Respected sir,

                I`m account holder dharmender singh my accounts no: is [protected] for hdfc bank my accounts fraud transaction on 6 feb 2018 time 00:47:30 am im surprised for morning show in my mobile msg debited amounts is 4847 rs and show in transaction gurgaon at goibibo1218858 without any otp hdfc bank so please help me

                Regards,
                Dharmender singh
                [protected]
                Mar 12, 2018
                Complaint marked as Resolved 
                Dharmender singh [email protected] mobile no: 8010820263
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Feb 07, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                We have already received your email and matter is under investigation. Our team will get back to you within 7 working days post completion of the investigation.

                -Manoj
                HDFC Bank Customer Assistance
                Mar 12, 2018
                Updated by Dharmendra Singh Solanki
                what are doing men, so many time of one month,
                I am not credit card holder, even though debited 1180/- for charges. they are big theives.
                Last month also debited 236/- txn charges.

                fraud transaction my debit card - Comment #2998763 - Image #0
                Respected Ma`am/ sir,

                i`m waiting for response on your side, but not satisfactory response on hdfc bank
                Respected Ma`am/ sir,

                i`m waiting for response on your side, but not satisfactory response on hdfc bank
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                  Address: New Delhi, Delhi, 110027

                  I bought an Apple Ipad on 6th Jan 2018 from Croma Rajouri Garden on Invoice # SLA[protected], at the time of disbursal the HDFC advisor told me that there is 0% ROI on the loan and the amount of 33, 915.00 will be deducted in 6 equal EMI's of 5652.5, but when I receive a message from HDFC bank to maintain the monthly EMI balance in account, I am shocked to see the amount is changed from 5952.5 and I receive the message of ROI is 1.5%, I have raised this and I am not getting any support from HDFC employee & Croma Store Manager. Croma Salesman, Store Manager & Salesman are agreeing to the fact that they earlier told me about no Interest will be charged but they are not doing anything to resolve the issue.Details of HDFC employee and Croma Manager is mentioned below -
                  HDFC employee name - Anoop
                  Contact no. - [protected]
                  Employee id - P23389

                  Croma Assistant Manager Name - Vicky Singh
                  Contact no. - [protected]
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    Shubhpar817
                    from Nagpur, Maharashtra
                    Feb 7, 2018
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                    Address: Nagpur, Maharashtra, 440002

                    Dear HDFC Bank,
                    I received my New Credit card (FREDOM CREDIT CARD)of HDFC Bank.
                    But After Some days the amount of 900/- has deducted from my account.
                    and i'm Not satisfied with that.
                    It's a request you that please refund me that amount. i'll be very thankful to you.
                    HDFC is the great service provider and i admire for that.
                    Please inform me for further.

                    Thanks & regards
                    Shubham D. Pardikar
                    [protected]
                    HDFC Bank customer support has been notified about the posted complaint.
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                      D
                      Dipika Rungta
                      from Tral, Jammu and Kashmir
                      Feb 7, 2018
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                      Hello HDFC,

                      Can you please let me know what process do you follow to resolve your client's complaint? I complained about the One Assist McFee last month that I do not want this membership. However, now, again some SMARTEMI, LOAN CANCL,[protected] fee of 1399.00 has been deducted from my account without my consent. I am really frustrated. I am not going to recommend your credit card to any of my friends or colleagues.

                      Refund my money now.

                      Dipika
                      HDFC Bank customer support has been notified about the posted complaint.
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                        K
                        Krishnan Priyadarshi
                        from Mumbai, Maharashtra
                        Feb 7, 2018
                        Resolved
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                        Resolved

                        hdfc failed imps fund transfer ref no: 803714332407

                        Address: Kolkata, West Bengal, 700088
                        Website: www.hdfcbank.com

                        I was transferring some funds from my HDFC savings account to SBI savings account through IMPS ref no:[protected].
                        Amount was debited but i got an sms: "fund transfer decliend due to technical issue at the benificiary bank end".
                        Transaction status is showing as: Host (CBS) Offline/Issuer node offline.
                        Its been more than 24hrs since this happend and i have not received any refund yet.
                        When i will be getting my...
                        +1 photos
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                        R
                        RajuBethelu
                        from Bengaluru, Karnataka
                        Feb 7, 2018
                        Resolved
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                        Resolved

                        Address: Bangalore, Karnataka, 560037
                        Website: www.hdfc.com

                        Hello,

                        I created fd in hdfc online, they didn't provided tax benefit document after co-ordination and requesting 10 times 'hbl=[protected]' and
                        Banc[protected]

                        Even i've visited nearest hdfc branches one guided me in wrong path, second not even ready to help.

                        Please take an action and resolve problem

                        *please never go for fd with hdfc

                        Regards
                        Raju bethelu
                        [protected]
                        +1 photos
                        Mar 15, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 07, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                        Manoj
                        HDFC Bank Customer Assistance
                        Hello Manoj,

                        This is FEB 2018. I booked this FD in AUG-2017.

                        Do you think this much time will take to resolve the problem?

                        even after having face to face meet with a Bank people, if they gave a invalid document in Sep, is it responsible thing?
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                          U
                          UmamaheshwarBhat
                          from Mangalore, Karnataka
                          Feb 7, 2018
                          Resolved
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                          Resolved

                          Address: 581334

                          I had salary account with hdfc. As i am not receiving the salary since last two years, it was converted to sb account and now i have a negative balance of 5000. I need to close this account. I reached the local branch in honavar to close the account. But was insisted to visit the home branch where i hold the account at bengaluru. I cannot go to bengaluru also i will not pay any penalty. Please help me to close my account.
                          Mar 15, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 07, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer

                          We can help with that. Please write to [protected]@hdfcbank.com with your Account No., Customer ID & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                          -Manoj
                          HDFC Customer Assistance
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                            S
                            Sopemla Shingnaisui
                            from Bengaluru, Karnataka
                            Feb 7, 2018
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka, 561203

                            I'm writing this complaint regarding my personal loan i submitted all my documents and everything which the executive asked for and i got the reference number and messages stating it's approved and verification was also done and on the principal approval i was informed from my friend that it is rejected reason 0 cibil score and upon checkin my score i found out that my score is above 700 and when i contact the executive about my issue he asked me to wait for one day as he will notify me further also, he said that he'll ask the department to re check my score again and that he'll send mail regarding my issue to the department so i waited and its been days he's neither receiving my calls neither calling me back and what rage me most was he contacting my friend instead of me about my loan rejection so unprofessional he could have just address the issue, if the loan is rejected or whatever it is i'm to be informed neither any third party also no status on the loan it's so unprofessional i was told that it'll take 3 working days for my loan to get approved and sanction but it's been more than a week and nothing is done very upset with the service
                            Mar 10, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 07, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Please share your Loan Application No. with your contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                            Anay,
                            HDFC Customer Service Assistance.
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                              G
                              Gajanan Khare
                              from Pune, Maharashtra
                              Feb 7, 2018
                              Resolved
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                              Resolved

                              Hi,

                              I have got my rfid and customer id.

                              I tried to register for first time but otp is not getting generated.
                              So i can not top the account and i need the same asap.

                              Tried almost 10 times in 2 days.

                              Also tried cc, it was busy/unreachable most of the time.
                              Luckily i could connect today but executive did not have promising eta for it, she said till evening it may resolve. Few customers are getting otps now but looks like that is not true.

                              Please help me out asap.

                              Thanks,
                              Gsk
                              Feb 7, 2018
                              Complaint marked as Resolved 
                              I have emailed suggested id and its resolved. This email id is not present on the papers present in the kit provided. Thanks for the help.
                              Dear Customer,

                              Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance.

                              -Manoj
                              HDFC Bank Customer Assistance
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                                vishwadeep1986
                                from Bengaluru, Karnataka
                                Feb 7, 2018
                                Resolved
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                                Resolved

                                wrong amount charged for lounge access on credit card

                                Address: 560066

                                My name is vishwadeep singh, my contact number is [protected] and my email id is [protected]@gmail.com and i am a credit card holder of hdfc bank, i am holding regalia first credit card (4639 # # 8764) on which i got a priority pass, at the time of issuance of this card i was informed that you have an airport lounge access offer on this priority pass and you will not be charged any fees on this for any domestic and international travel. Accordingly...
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                                Arshdeep singh Gill
                                from Amritsar, Punjab
                                Feb 7, 2018
                                Resolved
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                                Resolved

                                Address: Tarn Taran, Punjab, 143401

                                I have an active account with hdfc bank and a credit card maped on that account. Recently i had a transaction online at amazon.in and it got cancelled by the amazon and i received an sms saying that your transaction for hdfc bank credit card ending 5938 rupees 20216 has been reversed / credited to your account but i haven't got it credited on my card amount it is not reflecting on my account please help
                                +1 photos
                                Mar 22, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 08, 2018
                                HDFC Bank Customer Care's response
                                Hi Arshdeep,

                                We are fully sensitized to the comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                                -Manoj
                                HDFC Bank Customer Assistance
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                                  A
                                  Arshdeep singh Gill
                                  from Amritsar, Punjab
                                  Feb 7, 2018
                                  Resolved
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                                  Resolved

                                  Address: Tarn Taran, Punjab, 143401

                                  I have an active account with hdfc bank and a credit card maped on that account recently i had a transaction on amazon and it got cancelled by the amazon and i received an sms saying that your transaction for hdfc bank credit card ending 5938 rupees 20216 has been reversed / credited to your account but i haven't got it credited on my card amount it is not reflecting on my account please help my mobile[protected] registered with the credit card and[protected] registered with the bank thanks hope you will solve my problem soon
                                  Mar 10, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 07, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Please write to [protected]@hdfcbank.com with your Account No./Customer ID registered contact info & query. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                  Anay,
                                  HDFC Customer Service Assistance.
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                                    R
                                    raj06200
                                    Feb 7, 2018
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka, 560067

                                    It is been more than 2 months,

                                    No response from hdfc fastag and hdfc customer support, they always keep on asking time to resolve this.

                                    What if i need to pay my credit card due, will the bank accept if i am delayed by 2 months without interest.

                                    Fastag customer service never picks the call as well.

                                    In simple words
                                    Unethical
                                    Immoral
                                    Useless service from hdfc bank
                                    Feb 7, 2018
                                    Complaint marked as Resolved 
                                    Complaint not resoved at alll the email id they have provided never replies to any emails nor they picks the calls
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 07, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance.

                                    Anay,
                                    HDFC Customer Service Assistance.
                                    Feb 07, 2018
                                    Updated by raj06200
                                    so far I never get any response from the Email id : hdfc.[protected]@sahaj.co.in
                                    Please donot work like a robot, please read full description in the compliant
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