HDFC Bank Complaints & Reviews

I got a hdfc. Times titanium credit card on 13 th jan. 2018 and after some days on 30jan there is transaction of rs 900 for hegic shield automatically debited. Later on on 3rd of feb. Rs 1399 debited automatically for one assist. I called many times customer service they just provided me the number to cancel to these comapnies. Hegic shield never call connected. One assisst customer care forcibly imposing to not cancel this insurance and continue with it. But i dont want any of these services. The most shocking thing is that those debited amount are automatically registered for 3 months emi. I dont know what hdfc bakn want. They are doing frauds with customer. I also emailed my problem to hdfc but no suitable solution provided by them till today. I suggest everone to not use any service of this fraud company. Even i am withdrawing my all accounts from hdfc. I heard that it has a big name but they are worat really worst. Worst customer care of any bank i have ever seen yet.
Mobile number-[protected]
Name - rishabh srivastava

Hello team,

I have to submit the request for credit card cancellation but still, no action has been taken from your side.

I am already clear my outstanding payments/emis and submit credit card cancellation letter to nearest hdfc bank & also send the letter of credit card cancellation by courier but no action has been taken from your side.

Please take some action on it.

Name: abhijit balasaheb dhemare

Address: xoriant solutions pvt ltd winchester 4th
Flr high street hiranandani business pk
Powai mumbai-400076 mhs

Card number: card no: [protected]

Mob no: [protected]

My name is srimanta kumar dey, service in indian army posted in base hospital lucknow.
I have applied for a hdfc credit card (Application ref no..[protected]n3)
. I have submitted all the documents as per their requirement. My verification was also successful.
1st time i got a message..."dear applicant ur hdfc credit card application ref no.. Is approved."
2nd message i got..."we have completed processing ur hdfc credit card".
Few days later my aplication tracker shows.. Status..."disapproved".
And asking me for giving residence proof with self declaration.
So i again send my self declaration regarding my residential address, office address and my permanent address as per their given format with current residential proof (Serving certificate).

3rd time.. I got a message stating that we are in receipt o[censored]r reprocess request o[censored]r hdfc card and status will be communicated in seven working days.

After all this things they mail me... Stating.."we regret to inform you that we are unable to approve your application as it does not meet above mentioned internal criteria of the bank."
I have already given near about twenty days to fulfill their requirements. I waist money on it... Bank representative told there is no problem in my docouments, u must get card...
I cant understand where is the problem?

Respected sir,

I am apply for hdfc life term insurance having app no[protected] at uchana, jind (Haryana) of rs 100.00 lacs on 07-dec-2017 has been deducted of rs 13204/-. As per conversion of hdfc bank officer insurance has been rejected due to physically handicapped. I am given application for refund my amount but till date i am not received my amount. Many times conversation with hdfc bank officer but he is not giving any satisfactory response. I am very frustrate with the service of hdfc bank. These type of behaviour is not good for private banking. I am very upset with the service of hdfc bank. It is humble request to refund my amount of rs 13204/- with interest as soon as possible.
Thanking you

Name-pramod lamba
A/c no-[protected]
Mobile no-[protected]
Email i'd-lamba. [protected]@gmail.com
Branch-uchana, jind (Haryana)

Please give us information abaut acccaunt bloking

Dear team

Kindly told me why my account has been closed. I want to close my account i now have no relation with the hdfc bank.

If my problem is not solved then i will file a complaint in the labor court. Because it is my salary account.

Ajeet kumar mishra
[protected]

Emp code - 159498
Satna branch sli dipartment

I have made payment of rs.7206 agt. My policy number[protected] th. Hdfc credit card number [protected] on dt 06.02.2018 vide transaction ref. Number txhc5148561 but till not credited to lic they has not issued premium receipt to me till date now plz arrange to confirm about my premium payment of rs.7206 or plz recredited to my credit card account number [protected].

Thanks

Sanjay kumar agarwal
M-[protected]
Lic policy number[protected]

Dear Sir,

I write to inform you that i am a customer of HDFC bank bearing a loan of a scooter,
Initially I used to receive calls from HDFC for my EMI of Loan, that guy was so good and I always fulfilled Their Requirements timely, but for the last 10-15 days, I am receiving a call from an employee of HDFC bank named Sandeep who sits in Rajouri Garden, Delhi Branch of HDFC.

I want you to pay your kind attention towards this issue and want you to take strict actions against him as early as possible, I received a call from Sandeep, from the very beginning of Call he started talking like "Gunda". He was so rude and unprofessional on call, if he would be in front of me i would've slapped him because of his way of talking, I want you to listen the call recordings of him if you have a system of recording calls for trainings and quality purpose. Pull up his call recordings and listen properly you will come to know that how rude he is with HDFC customers who trust on HDFC alot and He is making them disappointed.
His Name : Sandeep
Branch: Rajouri Garden, New Delhi
Number: [protected]
Kindly check and take strict actions against him as soon as possible.
If possible please ask him to learn that How to talk to a lady at least.

Thanks,

I am looking forward and believe that you will take some actions against him.

Hello HDFC Team,

This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

12 Feb 2018 DEPOSITORY CHARGES JAN[protected] 12 Feb 2018 885.00

Kindly be informed that an amount of rs 885.00/- was deducted from my savings/salary account on 12 Feb 2018 under the name of depository charges . JAN[protected]

Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 885.00/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.. If they would had communicated that even if i don't use the account, still would be charged then i would have closed the account.

And after all we are working hard and earning money. Kindly suggest how do we proceed with the same to ensure that in future, no such issue is encountered.

Also, i request you to please refund the deducted amount to my savings account.

Thanks and regards,
Mohit Chaturvedi
Account no.-[protected], MUMBAI - BANDRA (E)
Registered no.- [protected]
Location- Mumbai

Hi,

On 10 feb 2018, rs 177 had deducted from my hdfc account number [protected]. When i checked the deduction why its happening than this detail is showing there — "3rd party cash txn inc gst 300118-mir[protected]". I don't know about this deduction? Why this deduction happen without my knowledge how would they can do?

Thanks
My account number : [protected]

Savings account no.:[protected]
Regards
Atul kumar rathor

Hi sir, i have taken for settlement for my card on may month for 4 emi but i missed two emi and i got a call from same executive for remaining emi's i asked him i have already missed the emi so whether this settlement is valod or not did i have to go for new settlement he no need its valid you can pay remaining amount and i spoke with his manager's i got confirmation from bank people then i paid the remaining amount but after i paid no one is receiving my call and i called customer care requested for call back and complained about this issue but i never received any call from them. From 5 months no one is responding properly. After 5 months now i suddenly i received a notice saying i have to pay remaining amount as soon as possible.
Worst people only they now to collect the money that's. I have a call recording of all the bank people who confirmed me that you can pay remaining amount it is valid

I"m working in aurobindo pharma limited as quality analyst and my company provide us hdfc bank accounts at chanda nagar branch with id 45.Today that is 12/02/2018 my HDFC bank debited 3067 rs showing PCA D and i don't know why they deducted my balance. please consider my issue.

Hdfc ergo insurance kept on asking me all relavnet papers till last week from nov 2017 onwards and finally rejected claim stating some irrelevent information as stated below :
(“insured had not disclosed the ailment while purchasing the policy. Hence there is non-disclosure of material facts and thus this claim is being repudiated under section 10 r ii of the policy terms and conditions.)
Please accept this letter as my appeal to decision to deny settlement for (Acute myocardial infarction unspecified state) post pre-approval of the treatment undergone. It is my understanding based on your letter of denial dated (08/02/2018 ccn –rr-hs[protected] that this procedure has been denied because of below reason which is un-acceptable and this claim is a pre-approved cashless. The same was stated in the attached release letter by insurance team dated 10th aug’2017. Hence would request you to review your decision and however this was never stated in your query letters which was surprise to us till last minute. Your claim team made me to run from pillar to post for 3 months to get all questions answered.

Hello,

My claim id is rr-hs[protected]. I had applied for reimbursement since 3 weeks. Claim department kept on asking me the document and i have sent all documents

First they told final bill submitted is copy not original and then continued drama saying cheque is invalid. And then said doctor 's letter is not correct

And finally rejected the claim saying the hospitalization was not required

This is totally nonsense. If anybody goes to hospital at the midnight due to sever pain doctor says to get admitted to hospital to avoid risk as patient is
Kid. Whom to listen then?
Doctor in the hospital or claim department

So you are not professional ethical insurance company. You behave like low class, local insurance providers. Just for 6 to 7 thousand claim you are doing all these drama and how about lakhs?

I was thinking hdfc is good but ergo is surely fraud company

Every time of my bank visit your staff replied me the pass book printer is under repair, some times they obliged me.
Many of the time your security answered as machine is repair and ask the customer to come next day.
Please supply one good printer to your devakottai branch in your atm center, which is very usefull to the customers and free your staff from blaming machine.

I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 7001 without my concern on date:02/02/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number : 1680503
Name :- ramakrishnan a
Mobile no. :- [protected]
Credit card number ending :- 7001

Sir i am customer of your bank now a days i am facing some problem, i have not received any credit of your bank, but from your bank i am getting regular reminder for outstanding so many time i try to contact your so could bank but sorry to say that i am not getting any proper response due to your fault i am facing problem of credit score please do some thing if you cane .

The Branch Manager
HDFC Bank
Date:12thFeb2018
Dear Sir/Madam,
Sub-Harassment / Complaint against collection team.
This is to inform you that I have HDFC Credit Card with number [protected] and has requested for settlement of the card on the approval of 45507/- to be paid in 8 installment. Please note that I have already settled the entire amount except the last EMI of 5429/- for the month of November which was partially settled as per communication from the collection team over the phone and has received a SMS on phone to make immediate payment of 2000/- ON 16TH of December 2018. I have requested for the waiver of the balance 3429/- as exception due to financial crisis and was told that they will check and will revert to me but was never called.They have never informed that your settlement has been cancelled due to non payment of last EMI. As I was out of town due to death in the family I could not follow up on my request. Due to this instance my HDFC Saving A/C number [protected] was put on lean on the 02 FEB 2018. After having conversation with the credit card collection team and the senior manager Ms ASHLESHA SURVE from CHANDIVALI branch have been asked to make an immediate payment of 6000/- so that she will send an email to her senior manager for the approval to UNLEAN my account. This morning when I contact her to check the status of my request, she was rude and unprofessionally asked me to make full payment in order to UNLEAN my account. This is completely not acceptable as I was given false information and her behavior is very rude and arrogant and not ready to co-operate. She has hanged up on me in spite of calling number of times to talk to her and my call was continuously disconnected and could not reach her whole day. I have been mentally harassed by this behavior and false commitment. May I request you to kindly consider to resettle my account with minimum amount due as I am not in a position to make a full payment at a time with no other source of income. Also, please UNLEAN my account as I am the only earning member in my family and agree to make balance payment as per instruction.
Thanking you,

Yours Sincerely,
Khalid Khan
[protected]

Dear sir/ma'am,

This is bring to your kind notice that i am customer of hdfc bank since 2013, and i was using hdfc credit card too, but in the month of jan-18 my credit card got expired and in this regards i went to hdfc handwara branch (J & k), and meet one of your employee mr. M ashrif and he has not only misguided me, but spoke to me in a rebush - local language, i didn't understood if one bank employee will behavior like this with a customer then where customers will go. I am requesting you to kindly teach him how to talk and how to behavior with a customer.
Hope you can understand my concern and do the needful,

Thanks & regards,
Nusrat

Hi hdfc bank,
My customer id is 37149549.
I have opened the account almost 8 years back and now you started charging me something weird which was not stated to me. I see multiple transactions which are being charged for no reason. If you don't revert these charges i'm going to end my relationship with hdfc by closing my nri.

Inst-alert chg inc gst oct-dec2017-mir[protected] -17.70

Hi i had booked a ticket in irctc with my hdfc debit card but the transaction is failed due to transaction timed out and i have checked in irctc refund history they said the amount is sent back to bank please find the attached photos but i didn't received any money in my account please help me to get the money back.

Bank account no :[protected]

Refund id : [protected]