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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
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A
from Noida, Uttar Pradesh
Feb 13, 2018
Resolved
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Address: 122011

Hi,

On 10 feb 2018, rs 177 had deducted from my hdfc account number [protected]. When i checked the deduction why its happening than this detail is showing there — "3rd party cash txn inc gst 300118-mir[protected]". I don't know about this deduction? Why this deduction happen without my knowledge how would they can do?

Thanks
My account number : [protected]

Savings account no.:[protected]
Regards
Atul kumar rathor
Mar 19, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2018
HDFC Bank Customer Care's response
Dear Customer,

HDFC Bank offers the customer, convenience of anywhere banking in any of our branches along with the extensive ATM network.However to deter indiscriminate deposits and to offer the service in a controlled manner, third party cash transactions are permitted at a nominal charge. Levy of this service charge, as with all other service charges levied by the Bank, is at the sole discretion of the Bank. Third Party cash transactions (deposits and withdrawals), at any branch through teller counters, would be accepted in Savings accounts up-to a limit of Rs. 25, 000 per transaction per day. This service would be offered at a nominal charge of Rs.150 per transaction, plus applicable taxes irrespective of the amount deposited/withdrawn.

-Manoj
HDFC Bank Customer Assistance
What is this 3rd party deduction
i have been deducted Rs 177 from my account this month.
your hdfc bank ATM s shows always showing out of service, then how the hell am i supposed to withdraw cash from atm
First u people maintain cxash in your atm machines and then deduct money from customres account
How can i get return my money from payzapp
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    chaitra k
    from Bengaluru, Karnataka
    Feb 13, 2018
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    Address: Bangalore, Karnataka, 560078

    Hi sir, i have taken for settlement for my card on may month for 4 emi but i missed two emi and i got a call from same executive for remaining emi's i asked him i have already missed the emi so whether this settlement is valod or not did i have to go for new settlement he no need its valid you can pay remaining amount and i spoke with his manager's i got confirmation from bank people then i paid the remaining amount but after i paid no one is receiving my call and i called customer care requested for call back and complained about this issue but i never received any call from them. From 5 months no one is responding properly. After 5 months now i suddenly i received a notice saying i have to pay remaining amount as soon as possible.
    Worst people only they now to collect the money that's. I have a call recording of all the bank people who confirmed me that you can pay remaining amount it is valid
    Mar 21, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Feb 16, 2018
    HDFC Bank Customer Care's response
    Dear Chaitra,

    We are looking into your query and will revert back in 3 business days. In the event, if you wish to have any further details/assistance, please feel free to write to us at [protected]@hdfcbank.com. The reference number for this interaction is [protected].

    -Bejoy
    HDFC Bank Customer Assistance
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      lnr33
      from Hyderabad, Telangana
      Feb 12, 2018
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      Address: 500050
      Website: www.hdfcbank.com

      I"m working in aurobindo pharma limited as quality analyst and my company provide us hdfc bank accounts at chanda nagar branch with id 45.Today that is 12/02/2018 my HDFC bank debited 3067 rs showing PCA D and i don't know why they deducted my balance. please consider my issue.
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        S
        Subrahmanyam N.V.N
        from Hyderabad, Telangana
        Feb 12, 2018
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        Address: Krishna, Andhra Pradesh, 521101

        Hdfc ergo insurance kept on asking me all relavnet papers till last week from nov 2017 onwards and finally rejected claim stating some irrelevent information as stated below :
        (“insured had not disclosed the ailment while purchasing the policy. Hence there is non-disclosure of material facts and thus this claim is being repudiated under section 10 r ii of the policy terms and conditions.)
        Please accept this letter as my appeal to decision to deny settlement for (Acute myocardial infarction unspecified state) post pre-approval of the treatment undergone. It is my understanding based on your letter of denial dated (08/02/2018 ccn –rr-hs[protected] that this procedure has been denied because of below reason which is un-acceptable and this claim is a pre-approved cashless. The same was stated in the attached release letter by insurance team dated 10th aug’2017. Hence would request you to review your decision and however this was never stated in your query letters which was surprise to us till last minute. Your claim team made me to run from pillar to post for 3 months to get all questions answered.
        HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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          pavithra s r
          from Chennai, Tamil Nadu
          Feb 12, 2018
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          Address: 560043
          Website: HDFCErgo.com

          Hello,

          My claim id is rr-hs[protected]. I had applied for reimbursement since 3 weeks. Claim department kept on asking me the document and i have sent all documents

          First they told final bill submitted is copy not original and then continued drama saying cheque is invalid. And then said doctor 's letter is not correct

          And finally rejected the claim saying the hospitalization was not required

          This is totally nonsense. If anybody goes to hospital at the midnight due to sever pain doctor says to get admitted to hospital to avoid risk as patient is
          Kid. Whom to listen then?
          Doctor in the hospital or claim department

          So you are not professional ethical insurance company. You behave like low class, local insurance providers. Just for 6 to 7 thousand claim you are doing all these drama and how about lakhs?

          I was thinking hdfc is good but ergo is surely fraud company
          HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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            M
            m p meyyappan
            from Chennai, Tamil Nadu
            Feb 12, 2018
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            Every time of my bank visit your staff replied me the pass book printer is under repair, some times they obliged me.
            Many of the time your security answered as machine is repair and ask the customer to come next day.
            Please supply one good printer to your devakottai branch in your atm center, which is very usefull to the customers and free your staff from blaming machine.
            Mar 17, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Feb 14, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            Kindly note that the Passbook printer at our Devakottai, Tamil Nadu branch is working fine. In case of any assistance please feel free to speak to our Branch Manager Mr. Anand Binney Rose on [protected].

            -Manoj
            HDFC Bank Customer Assistance
            1. Reference number - 7794AO.

            2. Cheque book sent on 31 Jan 2018 via SKY MAN AIR EXPRESS under AWB No 203956 not received till date i.e. 1915hrs on 06 Feb 2018.
            Hi, I got my wallet ID for my fasttag after my 1st complaint but i am unable to reset the password from the link that is present in the website. It says to generate an OTP to registered mobile but i never received one - neither to my phone number or to an email. Please help in resetting my password.
            Hi,
            I have lost my mobile bearing number [protected], which i have registered with the HDFC bank.
            So that until i update my new number ([protected]) number & could you plz block that [protected] number..

            Thanks & Regards,
            Harikesh Baranwal
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              S
              softramki
              from Mumbai, Maharashtra
              Feb 12, 2018
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              Address: Tiruchirappalli, Tamil Nadu, 620102

              I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 7001 without my concern on date:02/02/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

              Oneassist relationship number : 1680503
              Name :- ramakrishnan a
              Mobile no. :- [protected]
              Credit card number ending :- 7001
              HDFC Bank customer support has been notified about the posted complaint.
              I didn't receive the money for 2 ATM (+FAIRMONT) transactions made on 5-Feb-2018 on 02:09 PM - 02:10 PM at the Kensington building, Hiranandani, Powai, Mumbai, for the amount of Rs. 5000 and Rs. 2000 respectively.
              I am a salary a/c holder and without any req balance deducted for accidental insaurance. and i want go in court kindly help me..mob [protected] abhay sharma
              I want to transfer money to bank but there is no bank option only showing mobile and email transfers please solve my problem giving transfer balance facility to bank account
              Cancellation of One Assist Membership. I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 1278 without my concern on date:03/02/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-
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                V
                vinodkr1
                from Bengaluru, Karnataka
                Feb 12, 2018
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                Address: 799120

                Sir i am customer of your bank now a days i am facing some problem, i have not received any credit of your bank, but from your bank i am getting regular reminder for outstanding so many time i try to contact your so could bank but sorry to say that i am not getting any proper response due to your fault i am facing problem of credit score please do some thing if you cane .
                Mar 17, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Feb 13, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share your account, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                -Manoj
                HDFC Bank Customer Assistance
                I swiped my hdfc debit card for Rs 28, 878/- on 27th Jan 2018 at Bluedart courier center. After 2 hours of making the swipe, i cancelled the transaction and seller booked void sale for the same.

                However, till date, I have not received my money back into the my account.
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                  K
                  khankhalid
                  from Mumbai, Maharashtra
                  Feb 12, 2018
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                  Address: Thane, Maharashtra, 400612

                  The Branch Manager
                  HDFC Bank
                  Date:12thFeb2018
                  Dear Sir/Madam,
                  Sub-Harassment / Complaint against collection team.
                  This is to inform you that I have HDFC Credit Card with number [protected] and has requested for settlement of the card on the approval of 45507/- to be paid in 8 installment. Please note that I have already settled the entire amount except the last EMI of 5429/- for the month of November which was partially settled as per communication from the collection team over the phone and has received a SMS on phone to make immediate payment of 2000/- ON 16TH of December 2018. I have requested for the waiver of the balance 3429/- as exception due to financial crisis and was told that they will check and will revert to me but was never called.They have never informed that your settlement has been cancelled due to non payment of last EMI. As I was out of town due to death in the family I could not follow up on my request. Due to this instance my HDFC Saving A/C number [protected] was put on lean on the 02 FEB 2018. After having conversation with the credit card collection team and the senior manager Ms ASHLESHA SURVE from CHANDIVALI branch have been asked to make an immediate payment of 6000/- so that she will send an email to her senior manager for the approval to UNLEAN my account. This morning when I contact her to check the status of my request, she was rude and unprofessionally asked me to make full payment in order to UNLEAN my account. This is completely not acceptable as I was given false information and her behavior is very rude and arrogant and not ready to co-operate. She has hanged up on me in spite of calling number of times to talk to her and my call was continuously disconnected and could not reach her whole day. I have been mentally harassed by this behavior and false commitment. May I request you to kindly consider to resettle my account with minimum amount due as I am not in a position to make a full payment at a time with no other source of income. Also, please UNLEAN my account as I am the only earning member in my family and agree to make balance payment as per instruction.
                  Thanking you,

                  Yours Sincerely,
                  Khalid Khan
                  [protected]
                  HDFC Bank customer support has been notified about the posted complaint.
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                    N
                    nusrat001
                    from Hosur, Tamil Nadu
                    Feb 12, 2018
                    Resolved
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                    Address: 193302

                    Dear sir/ma'am,

                    This is bring to your kind notice that i am customer of hdfc bank since 2013, and i was using hdfc credit card too, but in the month of jan-18 my credit card got expired and in this regards i went to hdfc handwara branch (J & k), and meet one of your employee mr. M ashrif and he has not only misguided me, but spoke to me in a rebush - local language, i didn't understood if one bank employee will behavior like this with a customer then where customers will go. I am requesting you to kindly teach him how to talk and how to behavior with a customer.
                    Hope you can understand my concern and do the needful,

                    Thanks & regards,
                    Nusrat
                    Mar 15, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Feb 06, 2018
                    Vipin Mandyani's response
                    Settlement
                    Feb 06, 2018
                    Vipin Mandyani's response
                    Plz settlement my credit card
                    Verified Support
                    Feb 12, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your card number, branch details and registered contact details with concern to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                    -Manoj
                    HDFC Bank Customer Assistance
                    Credit card settlement
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                      N
                      naveed1k
                      from Shrigonda, Maharashtra
                      Feb 12, 2018
                      Resolved
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                      Resolved

                      Address: Bulandshahr, Uttar Pradesh, 431001

                      Hi hdfc bank,
                      My customer id is 37149549.
                      I have opened the account almost 8 years back and now you started charging me something weird which was not stated to me. I see multiple transactions which are being charged for no reason. If you don't revert these charges i'm going to end my relationship with hdfc by closing my nri.

                      Inst-alert chg inc gst oct-dec2017-mir[protected] -17.70
                      Feb 13, 2018
                      Complaint marked as Resolved 
                      Its bank policy to charge for insta alert via sms. so I have opt out from this.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 12, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Effective 1st April 2013, customer's registered for InstaAlerts service with 'SMS' facility, would be charged as follows: Salary/Savings Account: Rs. 15/- per quarter Current Account: Rs. 25/- per quarter The Insta Alert charges are levied as per the Bank's Schedule of fees and charges. Please visit the URL below to know the fees and charges applicable to your account: http://www.hdfcbank.com/personal/fees_charges/fees_charges Additional Information: Customer's who are registered only for 'Email' alerts facility for receiving InstaAlerts will not be charged. Debit/Credit Card Transaction alerts sent as per regulatory guidelines and NetBanking transaction alerts do not form part of InstaAlert Service. Customers who are not registered for InstaAlert service will continue to get these alerts free of charge. All fees and charges mentioned above will attract Goods and Services Tax (GST) @18%.

                      Anay,
                      HDFC Customer Service Assistance.
                      Recently i have paid excess amount to the credit card. Even i have sent letter to Chennai address with mini statement for refund amount but no reply & amount also getting. Very poor service.

                      REGARDS
                      SANTHOSH KUMAR D S
                      [protected]
                      Hi Team

                      below Transition happened without inform me ...

                      Please call me on below number for further discussion .

                      Share the complete deatils about "inst-alert chg inc gst 2017"

                      [protected]
                      Please provide credit card closure statement and NOC
                      My loan account is 53260892, my loan amount is 3 lakh rupees. The EMI need to pay is 8722. Amount is available in my SBI account but still not debited. Requesting to do need full. Since this is my first time loan and emi. I am not aware of the process

                      Thanks and regards
                      NIDHISH V
                      [protected]
                      INST-ALERT CHG INC GST APR-JUN2018-MIR[protected] what kind of charges RS. 17.70 HDFC charged me.
                      INST-ALERT CHG INC GST APR-JUN2018-MIR[protected]
                      Amount deducted without any prior information in my kids account and my account too
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                        Jagadishhh
                        from Hyderabad, Telangana
                        Feb 12, 2018
                        Resolved
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                        Resolved

                        Hi i had booked a ticket in irctc with my hdfc debit card but the transaction is failed due to transaction timed out and i have checked in irctc refund history they said the amount is sent back to bank please find the attached photos but i didn't received any money in my account please help me to get the money back.

                        Bank account no :[protected]

                        Refund id : [protected]
                        Mar 22, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Feb 12, 2018
                        Updated by Jagadishhh
                        Hi now i have received a sms from hdfc saying your money is credited to your account, but money is not credited. Please find the attached bank statement photo for reference.

                        "Ur transaction on HDFC Bank DEBIT/ATM Card ending 3527 for Rs. 1455.00 has been credited/reversed by IRCTC85505 on[protected]:19:29:03"

                        Verified Support
                        Feb 13, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Please share your Account No./Customer ID with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                        Anay,
                        HDFC Customer Service Assistance.
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                          A
                          AmanK110
                          from Dehra Dun, Uttarakhand
                          Feb 12, 2018
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110077

                          Sir i didnot have received welocome kit
                          Till mow. My account has been opened
                          Kindly help me as soon as possible.
                          My have received atm card activation process before 5 feb. Where is my welocome account opening kit
                          And what is the status. Of my account opening kit
                          My registered mobile is [[protected]]
                          My account has been opened on 31 jan 2018
                          And till now i have not recived my welcome kit, debit card, customer id,
                          Contact me on [[protected]]
                          Mar 20, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 12, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I request you to share your account no and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                          -Manoj
                          HDFC Bank Customer Assistance
                          I have applied for permanent closure of Credit card.

                          I have send written request with Credit card Closure form.

                          But till now I could not received any confirmation about closing of my Credit Card. (by SMS or Mail)

                          Please help me regarding this matter.

                          Credit card No- 9165
                          mobile - [protected]
                          mail- saikia.[protected]@gmail.com
                          I am rajeev bansal and using hdfc credit card for a very long time ago. but now i am not able to make payments using my credit card and found it blocked blocked as i didnt use it since last year kindly reactivate it as soon as possible as i have need tto make payments using my credit card
                          I have a two wheeler loan account 47485603 with HDFC which had a ecs date of 5th. There was no ecs deduction for the month.
                          There is no way I can flag this. Please run ecs n deduct the amount at the earliest.
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                            M
                            munishshangari
                            from Basi, Punjab
                            Feb 12, 2018
                            Resolved
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                            Resolved

                            Address: Ludhiana, Punjab, 141001

                            I want to complaint against hdfc bank credit card customer care executive
                            who called me from no. [protected] at my mobile no. he insisted me to get a protection cover policy for my credit cards, debit cards, driving licenses, pan cards & was irritating again to get this policy upon paying a charge of rs 1890/-. but on listening to him i very humbly said no, i don't want this cover. he used foul & abusive language. the time of call was at
                            1.43 p.m.. kindly check who this executive was & take strict action against him. otherwise i would discontinue with hdfc bank & will not deal in any regard.my mobile no. is [protected]. munish
                            Mar 22, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 16, 2018
                            HDFC Bank Customer Care's response
                            Dear Munish,

                            We infer from your communication that you are receiving calls from [protected]. We have initiated an investigation at our end and we wish to clarify that the number from which the call received at your end does not pertain to HDFC Bank. This call may have been made to you by a Third Party with a malicious intent and we request you not to respond to any such calls received by you. We also take this opportunity to assure you that HDFC Bank would never request customers to provide such/any sensitive information related to his card account (eg. card validity period, last transaction, net banking password, credit card PIN etc) through an e-mail / SMS and request you to abstain from replying to such calls/emails received. Having said this, we request you to visit the following URL for register your mobile number /e-mail id for stop receiving marketing offers calls. https://leads.hdfcbank.com/applications/misc/dnc/dnc.htm. It takes approximately 45 days to be in effect across all products. We regret the inconvenience caused to you in this regard. We would be pleased to provide any other assistance/service that you may require.

                            -Bejoy
                            HDFC Bank Customer Assistance
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                              Kundan Kumar Yadav
                              from Jamshedpur, Jharkhand
                              Feb 12, 2018
                              Resolved
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                              Resolved

                              Address: Ranchi, Jharkhand, 834001
                              Website: www.hdfc.com

                              Sir i didnot have received welocome kit
                              Till mow. My account has been opened
                              Kindly help me as soon as possible.
                              My have received atm card activation process before 14 feb. Where is my welocome account opening kit
                              And what is the status. Of my account opening kit
                              My registered mobile is [protected]
                              My account has been opened on 8 feb 2018
                              And till now i have not recived my welcome kit, debit card, customer 🆔
                              Contact me on [protected]
                              Mar 16, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 12, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your application number / Register mobile, Complete address of Branch where the same was submitted as per web site ( Along with IFSC code) and the reference id TWXXX. A bank representative shall contact you as soon as we receive this information

                              -Manoj
                              HDFC Bank Customer Assistance
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                                parpatel29
                                from Ahmedabad, Gujarat
                                Feb 12, 2018
                                Resolved
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                                Resolved

                                Address: Ahmedabad, Gujarat, 382330

                                Dear sir,

                                My self paresh r patel and i am excisting customer in your bank. I got many loan for hadfc bank such as home loan and 2 construction equipment loan, few day ago i was intersted to buy new construction equipment hyundai machine so all supporting documnet with quatation gave to loan department in construction equipment but in that duration daily i communication with loan department person mr appurv-[protected] and kuntan dave-[protected] but they did not response, and they did not process my loan file so after i got loan for other bank but really i was intersted only hdfc bank so kindly note my complain and take action.
                                Mar 19, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 12, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I request you to share your Loan Application No., the staff details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                -Manoj
                                HDFC Bank Customer Assistance"
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                                  Hardeep 673
                                  from Bhubaneshwar, Odisha
                                  Feb 12, 2018
                                  Resolved
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                                  Resolved

                                  Address: Mumbai City, Maharashtra, 134204
                                  Website: www.HDFC life .com

                                  Ive made a paymentto hdfc life for a premium amount of rs6259at 10/02/2018. Status of transaction shows trnaction failed but the above amountisdeducted from sbi account number*[protected]*wth ifsc codesbinoo16892details
                                  Rs6259on pos fsssbidcinsc atfss dcinsurance txn#.[protected] kindly do the needful

                                  Hardeep singh
                                  Vpo_hangola
                                  Distt&teh_panchkula. Haryana134204

                                  Mobile number _[protected]
                                  Mar 15, 2018
                                  Complaint marked as Resolved 
                                  HDFC Life customer support has been notified about the posted complaint.
                                  Feb 12, 2018
                                  Updated by Hardeep 673
                                  Ive made a paymentto hdfc life for a premium amount of rs6259at 10/02/2018. Status of transaction shows trnaction failed but the above amountisdeducted from sbi account number*[protected]*wth ifsc codesbinoo16892details
                                  Rs6259on pos fsssbidcinsc atfss dcinsurance txn#.[protected] Kindly do the needful

                                  Hardeep Singh
                                  VPO_Hangola
                                  DIstt&Teh_Panchkula. Haryana134204
                                  Verified Support
                                  Feb 12, 2018
                                  HDFC Life Customer Care's response
                                  Hi, kindly write the concern to us at [protected]@hdfclife.com from the registered Id. You are requested to not to share any of the confidential details related to policy here on the open platform.
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                                    S
                                    sanmica
                                    from Basti, Uttar Pradesh
                                    Feb 12, 2018
                                    Resolved
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                                    Resolved

                                    Address: Kanpur, Uttar Pradesh, 208002

                                    I approached hdfc bank to take the gold bonds (50) units in demat form and they asked me to to open a demat account with hdfc bank which i opened but after that bank expressed his disability to take these bonds indemat account.
                                    Please guide with the process to demat these gold bonds and oblige. I also have a demat account with sharekhan ltd. But they have also expressed their disability to demat the same.
                                    Mar 15, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 12, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I request you to share your complete concern, account no/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                    -Anay
                                    HDFC Bank Customer Assistance
                                    Thank you for using Debit Card ending 4957 for Rs.210.63 in MUMBAI at DCSIVODAFONE on[protected]:05:40:50 Avl bal: Rs.5683.87
                                    Referance no L[protected]
                                    Acc no [protected]
                                    Mention above trasaction not done by me please check and refund as soon as possible.
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                                      SathishSaty
                                      Feb 12, 2018
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                                      Address: 560008
                                      Website: fastag.hdfcbank.com

                                      No otp is generated when you want to register, cc number 24 hrs busy, site doesn't work at all, once your reg with 10 days of struggle and then try login in it doesn't work at all. How come such a reputed firm is having such a software, who monitors it, doesn't a common man's woes are heard by any officials, please shut this firm. Imagine 400 500 rupees being paid by 1000 people every week, it generates so much money and not providing proper service. They are literally looting everyone. Is anyone hearing us?
                                      Dear Customer,

                                      Please email at hdfc.[protected]@sahaj.co.in or reach Fastag Team directly at [protected] & [protected] for better assistance.

                                      -Anay
                                      HDFC Bank Customer Assistance
                                      I have sbi fastag customer service OK I but I have hdfc fastag customer service very poor no [protected] no one take the phone call
                                      I have buyed HDFC Fastag from toll on the way to Chandigarh from Delhi, its working fine but now i have to recharge it but i don't know my customer id and walled id.
                                      I tried many times to contact customer care but from 2 days its busy and automatically cuts the phone.
                                      Very bad service from a reputed bank.
                                      Hello,

                                      I am not able to login. Not able to recharge. Trying to login from last 25 days - its doesn't login. No error message seen.

                                      Whenever I call HDFC Fastag customer care, they say - "website down, try after 1 hour".
                                      Can you solve this problem? Is this a fraud product from HDFC?
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                                        Ramesh kumaar
                                        from Morena, Madhya Pradesh
                                        Feb 12, 2018
                                        Resolved
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                                        Resolved

                                        Address: 600056

                                        Dear sir/madam,
                                        Iam one o[censored]r privilege customer holding an current ac in your branch at mylapore ac in chennai in the name of ramboo logistics (Ac no:[protected]).
                                        I have availed a home loan in our branch, now iam willing to close the loan. But in dlf branch, chennai manager mrs. Sandya states that their is an closing charge for home closure. Pls confirm it because my company is proprietorship and iam the proprietor and how could the charges applicable and as per rbi rules individuals should not charge any closure. If the charge is applicable what is the benefits ur bank gives as a privilege customer to me?
                                        Regards,
                                        Ramesh kumaar,
                                        [protected]@gmail.com
                                        [protected]
                                        Mar 22, 2018
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 15, 2018
                                        HDFC Bank Customer Care's response
                                        Dear Ramesh kumaar,

                                        Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

                                        Regards,
                                        Team HDFC Home Loans
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