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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 9, 2025
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HDFC Bank reviews & complaints page 1018

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S
Snehashish Chakraborty
from Bengaluru, Karnataka
Feb 15, 2018
Resolved
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Address: Bangalore, Karnataka, 560049

Hi, i am surprised to see the way the people of the credit card authorization dept behavior from hdfc. Today a guy name rajendra prasad came for house verification and he behaved very rudely with my parents. First of all he spoke very rudely with my father. He asked him "is he my son". Next thing he didnot introduced himself, when my father asked about the details, without speaking politely he started showing his attitude. No politeness to talk with a senior person. Pathetic!!!. I request the hdfc to take an action on that person, else the same will happen with other people and you guys have to face many complains regarding that person.
Hope you take action on that person for the behavior.

I didnot expect such service and behavior from such a reputated bank officials..
Feb 15, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 21, 2018
HDFC Bank Customer Care's response
Dear Customer,

we're sorry to hear that. Please share your Credit Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance
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    amarjeet261991
    Feb 15, 2018
    Resolved
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    Resolved

    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

    I have been charged rs.236 and the reason showed in the statement is stop cheque payment. I don't own any cheque book.

    Here is my customer id : 60243015
    Contact number : [protected]
    Date : 15 feb 2018
    Amount : 236
    Reason : stop cheque payment

    I hope that some body can help. I really want to know how that hdfc bank has charged me for a cheque that i never owned.
    Mar 29, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Feb 20, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    We are pleased to inform you that as a special customer service gesture we have decided to reverse the charges levied on your Savings account. Please note, however, that this reversal of charges is being done as a one-off case and the said reversal of charges in your account will be done in four working days. However, with reference to GST charges as per the guidelines provided by the Finance Bill, Bank's will be levying GST associated with corresponding charges and the GST component once charged cannot be reversed. Should you require any further clarification in this regard, please write to us or get in touch with your nearest branch.

    -Bejoy
    HDFC Bank Customer Assistance
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      G
      garrycreator
      from Bengaluru, Karnataka
      Feb 15, 2018
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      Address: 560068
      Website: HDFC bank

      I applied for personal load on 7 feb, i gave all my personal documents and i got 3 working days to wait. But its 15 feb. I am calling on [protected] to that person and they are not even picking up my call. I don't what's status about my case.
      I gave all my personal document to hdfc back then how the other banking people calling me for the same case i think you have shared my all information with other banks. How you can do that? If you did that then believe me that would be worst for you
      Thanks for the services.
      Gurcharan singh
      [protected]
      Mar 24, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Feb 21, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share your complete issue, Loan application no and contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

      -Bejoy
      HDFC Bank Customer Assistance
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        S
        suku_mca
        from Bengaluru, Karnataka
        Feb 15, 2018
        Resolved
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        Address: Bangalore, Karnataka, 560066

        Hi,

        Everytime my credit card outstanding amount is being increased without doing any transaction.

        I checked my credit card outstanding balance on 13.02.2018 which showed Rs.109064.00/- and I payed Rs.84000 on the same day So the balance O/S should be Rs.25064.99/-.

        But today I checked which shows Rs.28561.63/- how it possible without doing any transaction?

        Why HDFC cheating customer?

        Our hardly earned money being eaten by HDFC simply.

        I need justice.
        +2 photos
        Apr 3, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Feb 22, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        As per January 2018 statement, the total amount payable is Rs. 98, 632.83 with payment due date as February 03, 2018. We observe that we are in receipt of part payment of Rs. 90, 491.93 towards the same. Hence, the bank charges as applicable have been billed to your February 2018 statement. In the event of nonreceipt of payment, delayed payment or payment less than the total minimum amount due to the applicable late payment charges/finance charges would be levied to the card account. You will appreciate that the bank charges levied is legitimate and in accordance with the Schedule of Charges shared along with the Most Important Terms & Conditions as well as on the reverse of the credit card statement.

        -Bejoy
        HDFC Bank Customer Assistance
        Feb 26, 2018
        Updated by suku_mca
        What did I ask you, what you have given? Totally disappointed.
        Please read my compaint and answer accordingly and don't divert..
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          Y
          yogesh dhara
          from Mumbai, Maharashtra
          Feb 15, 2018
          Resolved
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          Address: New Delhi, Delhi, 110036
          Website: hdfc bank

          Dear customer care,

          Without any information bank has deducted 906 rs from my account. I want my money back and the reason also why it is deducted.

          Kindly reply as soon as possible

          Hdfc account details :
          Account number :[protected]
          Customer id : 72591447

          Transaction details :
          Reference number : MIR[protected]
          Narration : IMPS P2P[protected]#[protected]MIR[protected]
          Deducted date : 15 Feb 2018
          Amount : 906
          Mar 24, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 21, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          Please share date & amount of debit of charges with registered contact info. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

          Anay,
          HDFC Customer Service Assistance.
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            P
            panikul123
            from Mumbai, Maharashtra
            Feb 15, 2018
            Resolved
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            Resolved

            Address: Pune, Maharashtra, 411040

            I had apply for the personal loan .i had given all the document to their executive . the pl assistant says within 1 week you will get a loan .and from last 4 week they are not responding to any cl or sms .i had ask them the reason they gives a silly reason like servers are down and our manager is not present in office .don't believe on them and don't go for this bank loan
            Mar 25, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Feb 21, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            Hi, we're sorry to hear that. Please share your loan application no. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

            -Manoj
            HDFC Bank Customer Assistance
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              M
              malli peddisetty
              from Mumbai, Maharashtra
              Feb 15, 2018
              Resolved
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              Address: 600107

              My name is P Mallikarjuna Rao. Recently i applied for a hdfc credit card. Luckily, i got the card after eligibility check. After one week, rs. 900 got deducted from my card for "Smart EMI Loan" My Loan Number is:[protected].

              I did not opt for any of the credit loans and any policies or health or life insurance in first place. I don't know why hdfc being such a reputed organisation cross sell these insurance products in this unauthorized manner.

              I requested for Loan cancellation after talking to customer care. They said policy amount of rs. 900 will be refunded but emi processing fee can only be refunded by "hdfc".

              So, i request hdfc Customer care to please refund My Smart Loan EMI fee of Rs. 100 + any taxes which were charged to my credit card. Please cancel all the Loans and policies and smart EMI's permanently as i don't want to buy any as of now.

              Loan no.[protected]
              Mobile no. [protected]
              Mar 25, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Feb 21, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

              Anay,
              HDFC Customer Service Assistance.
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                A
                Akilesh Naga C
                from Bengaluru, Karnataka
                Feb 15, 2018
                Resolved
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                Resolved

                Address: Bangalore, Karnataka, 560062

                I am a Customer of HDFC Bank, and Bearing a Loan of a car, I want to Complaint a guy whose name is "Kiran" I Received a Call from HDFC bank from +[protected], He was so unprofessional and rude, the way of talking was like I was talking to an uneducated person from a bank on which i used to trust. I agree that there has a been a delay of loan emi by one month for which i am paying regularly from past 2.5 years. But this is not the way to harass a customer even after me giving a commitment of the payment date. HDFC Bank should train your employees first, I request you to Pull Up that Call Recording from Records and Listen that Properly. Otherwise I am Gonna Escalate this Issue to Consumer Court.
                Mar 26, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Feb 21, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share contact details on which the call was received to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                -Manoj
                HDFC Bank Customer Assistance
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                  S
                  sonu nair
                  from Chennai, Tamil Nadu
                  Feb 15, 2018
                  Resolved
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                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                  Dear team,

                  It is to seek your support against the hdfc bank. Now days i am getting call from hdfc collection department stating that shilpa nair (My facebook friend) took the loan from hdfc bank now they have stopped paying the emi. Now i am receiving the call from hdfc collection department from mr. Rahul who calls me and start and asked me contact details but i have refused to say that she is my fb friend only and i have no details apart from it but then he started to abuse me not only this he searched my facebook and took the no of my sister ms. Sudha prakash and started to uses unethical words which i cannot write then that guy called me and said he will repeat it again there after my sister got 7 calls from his side. Not only this he abused me with my sister name.

                  I have some question with hdfc bank do they have my written confirmation before making me guarenter of ms shilpa nair or any call they have done to me to ask about her.

                  How can they allow these people to abuse and harras the female also how can they hack my fb account and call my sister and my boss i have the all proof.

                  Now i am going to take and challange this bank behavour to court.
                  Kindly take the relevant action on hdfc so that they cannot do it in future if you cant i have decided to raise my voice now i am going to take social media help and upload hdfc bank employee's conversation.

                  My contact:[protected]
                  Mar 24, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 21, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share your complete issue, caller details, and the number on which the call was received to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                  -Bejoy
                  HDFC Bank Customer Assistance
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                    S
                    Sneha Vijay Shukla
                    from Varanasi, Uttar Pradesh
                    Feb 15, 2018
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                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                    Hello,

                    I generally never write complains but the way this mr. Ganesh (Customer care executice) sopke to me like i have am his slave and i have borrowed money from him not from the hdfc band. And guess what i paid 150 rs less than i have to pay the amount that too i did it by mistake.
                    But, the question is how can he talk to any customer like that. After that i wa calling to this no. And 011-[protected] and they were disconnecting.
                    It should be taken care.
                    Mar 29, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 21, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We're sorry to hear that. Please share your Account No./Card No., city/number you called with registered contact info & the purpose of the call on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                    -Manoj
                    HDFC Bank Customer Assistance
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                      C
                      chandra kolluru
                      from Gurgaon, Haryana
                      Feb 15, 2018
                      Resolved
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                      Address: 560080

                      Dear customer care,

                      Without any information bank has deducted 177 rs from my account. I want my money back and the reason also why it is deducted.

                      Kindly reply as soon as possible

                      Hdfc account details :
                      Account number :[protected]
                      Customer id : 60402921

                      Transaction details :
                      Reference number : mir[protected]
                      Narration :3rd party cash txn inc gst 030218-mir[protected]
                      Deducted date : 29 jul 2017
                      Amount : 177
                      +1 photos
                      Mar 26, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 23, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We have checked our records and confirm that the charge of Rs. 177 levied to your account on February 14, 2018 pertains to third party cash transaction done on February 03, 2018 for Rs. 25, 000.00 at C V Raman Nagar branch. HDFC Bank offers the customer, convenience of anywhere banking in any of our branches along with the extensive ATM network. However to deter indiscriminate deposits and to offer the service in a controlled manner, third party cash transactions are permitted at a nominal charge. Levy of this service charge, as with all other service charges levied by the Bank, is at the sole discretion of the Bank. Third Party cash transactions (deposits and withdrawals), at any branch through teller counters, would be accepted in Savings accounts up-to a limit of Rs. 25, 000 per transaction per day. This service would be offered at a nominal charge of Rs.150 per transaction, plus applicable taxes irrespective of the amount deposited/withdrawn.

                      -Manoj
                      HDFC Bank Customer Assistance
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                        9
                        9823590351
                        from Yaval, Maharashtra
                        Feb 15, 2018
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                        Address: Aurangabad, Maharashtra, 431004

                        I sagar deshmane having snapdeal credit card of hdfc bank. I request you to stop transaction amounting to rs. 9, 999/- as early as possible because i am received fake call from +91 [protected] as one assist membership customer care and asking some information about credit card and otp. I am not given any information and otp but i have received a massage amounting to rs. 9, 999/- and i have not made above transaction so it's humble request to you to stop the above said transaction as early as possible. Also i request you to cancel my one assist membership fees debited to my account.

                        Thank you

                        Sagar deshmane

                        [protected]
                        HDFC Bank customer support has been notified about the posted complaint.
                        Feb 15, 2018
                        Updated by 9823590351
                        Transaction details as follows
                        date of transaction 14.02.18
                        time : 03:42 pm
                        amount : 9, 999/-
                        at PayApt.
                        for your information
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                          K
                          K.Praveen Kumar Nani
                          from Mumbai, Maharashtra
                          Feb 15, 2018
                          Resolved
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                          Resolved

                          Address: Chittoor, Andhra Pradesh, 517408
                          Website: consumer complaints.in

                          Have get two-wheeler loan no 2004 through centurion bank vellore branch. Completed the two-wheeler loan, after completion of my loan i have received the original rc book from bankers. That time they have told me noc send through by courier but till now i have not receive the noc

                          We need the noc how to proceed further

                          With regards

                          Shaiavah r
                          [protected]
                          Kkpraveenkumar20 @gmail.com
                          Apr 4, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 21, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I request you to share your loan account number and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                          -Bejoy
                          HDFC Bank Customer Assistance
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                            S
                            Sunder k
                            from Chennai, Tamil Nadu
                            Feb 15, 2018
                            Resolved
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                            Resolved

                            I'm dr sunderkandasamy and i purchased audi a3 premium plus tn 59 bj 7977 through hdfc car loan no 39081210 in april 2016. After paying through electronic fund transfer from icici. Bank. Without pending till date feb 2018. I approached for foreclosure at local hdfc bank madurai l shocked to see they collect 5.9 percent as foreclosure penalty charges. It comes around about rupees 119000/ (One lakh nineteen thousands) but according to the rbi rules there aren't forclosure penalty charges for any car loan. So please help me with draw forclosure penalty as per rbi rules
                            Apr 2, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 23, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We understand our sales official Mr. S Ananthapadmanabahn has contacted you and addressed your issues relating to foreclosure charges. Trust your issue stands resolved.

                            Anay,
                            HDFC Customer Service Assistance
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                              P
                              Prateek Benya
                              from Mysore, Karnataka
                              Feb 15, 2018
                              Resolved
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                              Resolved

                              Address: Chennai, Tamil Nadu, 600002
                              Website: www.hdfcbank.com

                              I have an hdfc account with the name - prateek benya

                              I had a credit card emi loan & jumbo loan running on my credit card. I had pre-closed this in december and did a full payment along with the statement balance of that particular month.

                              However, after 2 months closure, i have been debited for the jumbo loan again (Pls note - there was no deduction in january). Whenever i try to contact the customer care, they just say please be online and after that, they just disconnect after 5 minutes.

                              This is really a mental harassment and pathetic services from one of the worst ever banks in india.
                              Mar 25, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 22, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              As per our records, the total amount payable as per Dec 2017 statement is Rs. 4, 995.40 with the payment due date as Jan 10, 2018. We note that the Insta Loan was pre-closed on December 24, 2017, and pending principal of Rs. 37, 640.81, a Pre-closure fee of Rs. 1, 129.22 and Pre-closure interest of Rs. 32.78 plus GST was billed to your card account. However, we were in receipt of your payment of Rs. 39, 094.00 on Dec 23, 2017. Hence, as per Jan 2018 statement, the total amount payable is Rs. 4, 907.47 which has been auto debited on Feb 10, 2018.

                              -Bejoy
                              HDFC Bank Customer Assistance
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                                H
                                HITESH.B
                                from Mumbai, Maharashtra
                                Feb 14, 2018
                                Resolved
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                                Resolved

                                Address: Jaipur, Rajasthan, 302017

                                Hi,
                                I have a ccsi towards reliance communications since they have stopped there services i called your customer service and instruct them to stop ccsi against reliance but next month they also deducted my amount and paid to reliance and when i call again they said they have stopped from there end and told me to visit home branch of hdfc but they told me they cannot stop that and instruct me to call coustomer care but the same response, now i am fed up with your bank and your services, this is not a good ethics to deal with your coustomer, and this is last time i am requesting you to please stop ccsi towards reliance from my credit card, otherwise i have to use my consumer rights

                                Regards,
                                Hitesh bisht
                                Coustomer id:[protected]
                                Feb 15, 2018
                                Complaint marked as Resolved 
                                This is not the way you are showing unresolved issue resolved what a cheap steps you guy's are taking in order to take advantage..!! I got no call nothing from bank..This is showing how you are dealing with your customers..
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  D
                                  Dubey Associates
                                  from Baikunthpur, Chhattisgarh
                                  Feb 14, 2018
                                  Resolved
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                                  Resolved

                                  Address: Raisen, Madhya Pradesh, 464551

                                  Dear sir i am classic customers in last 8 year your raisen mp branch so no maintenance charges of my all a/c is applicable but this branch manager deduct my account non maintenance charges few months i complent manager but last 4 to 5 months not any positive moments so please your team and manager raisen branch not a good perform please help us otherwise i am closed total a/c or car loans and lic.
                                  Mar 24, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 21, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  I request you to share your complete issue, branch manager details, account no, charges detail and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                  -Bejoy
                                  HDFC Bank Customer Assistance
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                                    D
                                    dksoft1502
                                    from Chennai, Tamil Nadu
                                    Feb 14, 2018
                                    Resolved
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                                    Resolved

                                    Address: 600097

                                    Hi,
                                    Myself deepak kumar actually i have purchased the samsung mobile phone
                                    On emi as a cashback for 6months in the month of september. I have paid all the emi but till now didn't receive cashback.in the month of september i have purchased the freeze for that also i have paid the emi but cashback didn't received. For that i am attaching the slip for mobile if needed i will give the slip for freeze also.

                                    Regards
                                    Deepak kumar
                                    Feb 22, 2018
                                    Complaint marked as Resolved 
                                    Still i didn't get any response from hdfc it is the worst things whether i am seeing here.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Feb 22, 2018
                                    Updated by dksoft1502
                                    I didn't get any response how its getting resolved.I am thinking about this
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                                      S
                                      srinikgr
                                      Feb 14, 2018
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                                      Hi,

                                      I have closed my debit card one year back and recently i tried to initate a request to apply for one by calling the customer service phone number. When i requested for debit card the customer service people forced me to apply for oneassist plan. Then only they can initiate my debit card request and now they deducted money in my credit card.

                                      Could you please cancel the oneassist plan and refund. If the product/service is good, customer will choose. But indirectly or directly pls dont force the customers.
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        Phani Blaze
                                        from Hyderabad, Telangana
                                        Feb 14, 2018
                                        Resolved
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                                        Address: East Godavari, Andhra Pradesh, 502032

                                        Please note that i applied for HDFC Credit Card and got Reference No : [protected]S3
                                        . I got all verification done at my office and residence too. I got multiple calls at office too for verification. Today got checked in HDFC Link showing track your card application. Found the reason as follows. Application Reference Number [protected]S3
                                        Status DISAPPROVED who called us for Credit Card and we never gone to HDFC for the same. Naveen, Executive called and we given all papers and verification also done positively. I called Customer CARE and they are not giving any reason for Rejection. As per RBI GUIDELINE CIRCULAR NO - RBI/[protected]/100 BOD.FSD.BC.23/24.01.011/2008-09 DATED[protected]. HDFC Bank should give us reason or else we also file complaint in RBI and bank ombudsman. We want Reason for Rejection as it will hit my CIBIL. My CIBIL was all clear. If we will not find reason for rejection, we will file case in Consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against HDFC. I never had any credit card or liabilities from any bank in the past. Please provide reason or else i will file case in consumer court. Regards MURALA PHANEENDRA KUMAR Please suggest me what is next process. And where exactly my application got disapproved. Hoping positive response.
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                                        Apr 4, 2018
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 22, 2018
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We have taken note of your comments expressed in your mail and you may look forward to receive a response to your e-mail id in 03 working days. The reference number for this interaction is [protected] . We request you to bear with us in the interim.

                                        -Manoj
                                        HDFC Bank Customer Assistance
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