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HDFC Bank Complaints & Reviews

2.9
Updated: Nov 26, 2025
Complaints 32872
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18415
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HDFC Bank reviews & complaints page 111

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A
Alekhyakota
Jun 14, 2022
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Worst service by HDFC bank staff. Before giving loan they will take nicely if we want to close the loan they don’t response correctly at all. From past 2 weeks I have been trying to Close Loan against securities. I have not paid the interest on the amount I have used against OD. Now I want to pay the interest and close the loan. I have called the staff no correct response. I asked customer care no response. I’m fed up with is. I’m in emergency of funds which are in lien against securities. For their targets they’ll eat our brains until we take loan.. after that they’ll not respond at all. I want the interest which is due in my LAS account by today end. Or I’ll give complaint against bank. And the staff
Jul 26, 2022
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 16, 2022
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Ajay
HDFC Bank Customer Assistance
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    A
    Alekhyakota
    Jun 14, 2022
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    Hdfc bank had put an amount of 590 on hold as mirevenu through gefu, and after many complaint on hdfc complaint mail or grievance cell but no support and responses from thier side.
    My a/c number is: 50100***41517
    Ifsc: hdfc0004188
    Branch: madhurawada

    Please get it solved and refund the amount at the earliest.

    Thanks,
    Alekhya Kota
    HDFC Bank customer support has been notified about the posted complaint.
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      S
      Shl@140899
      from New Delhi, Delhi
      Jun 14, 2022
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      Dear customer care,

      Without any information bank has deducted Rs. 236 from my account. I want my money back and the reason also why it is deducted.

      Kindly reply as soon as possible

      Hdfc account details :
      Account number : [protected]
      Customer id :[protected]

      Transaction details :
      Reference number : mir[protected]
      Narration : si fail due to insuff bal 140422-mir[protected]
      Deducted date : 10/06/2022
      Amount : 236

      I am waiting for reply.
      HDFC Bank customer support has been notified about the posted complaint.
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        J
        Jun 13, 2022
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        HDFC bank has charged me multiple times for international ATM transactions that were done in April. They are still charging me. I want to know when will this stop?

        Tried a 1000 times to connect with their account team but didn’t get rerouted.

        Can someone from HDFC account team please reach out to me at the earliest?
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Customer,

        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
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          S
          Sajintsk
          Jun 13, 2022
          Resolved
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          Resolved

          IFSC code mismatch

          Hi,

          I'm Sajin, i have created virtually my salary account on Feb 2020 in Bengaluru.

          Customer ID[protected]

          My account number is not matching with my IFSC code whatever mentioned in account statement.
          It's matching with some other Mumbai location IFSC code.

          Now I'm changing my organization, here i need to verify these details.

          So please help me to fix it.br...
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          SameerSahni
          Jun 12, 2022
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          HDFC Bank credit Card -
          Have tried to change my address 3 times in front of the bank executive with all my ID proofs but everytime they send back the same message of signature mismatch.
          I had also written an application for signature mismatch but nothing has changed yet.

          User id : 75702366
          Name : Pragnya Pradhan
          Card details - xxxx xxxx xxxx 2502

          Please help in updating my address.
          HDFC Bank customer support has been notified about the posted complaint.
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            M
            Mak66
            from Margao, Goa
            Jun 12, 2022
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            Resolved

            Address: India

            Been trying to update kyc from past 10 days there’s poor response and customer care service also not available when needed
            Tried to update the mail there’s no confirmation
            Even after having a account n hdfc bank there’s no response and any mail regarding the process or update on the status o[censored]pdate
            And when enquired about the status from calling it shows as active but the executive said the account has been freezed it’s been 10 days now I’m wasting my time and patience doing the process and sending mails
            Below are the screenshots
            +3 photos
            Jul 19, 2022
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jun 13, 2022
            HDFC Bank Customer Care's response
            Dear Customer,

            At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              B
              bhupen singh
              from Noida, Uttar Pradesh
              Jun 12, 2022
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              Address: gurgaon
              Website: www.hdfcbank.com

              I used a credit card of HDFC bank 3.5 year ago.Their services are very poor and they charging very high and additional fine on my card.at that time i called at customer care and inform the executive that you are sending wrong bill and i don't want to continue your service anymore.

              Executive said PAY the bill which is generated and i also raised a request to Close your credit card.On the basis of conversation i pay the bill but still the card is not closed.many time i called to customer executive that why you not closing my credit card.but they don't respond on these question.

              They not closed my account and still adding bills and fine that is a huge amount and now the executive called to me and using abusive language and doing misbehaving talk.they are threatening me.
              HDFC Bank customer support has been notified about the posted complaint.
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                J
                Jijuj
                from Chennai, Tamil Nadu
                Jun 12, 2022
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                Address: HDFC Chennai

                2330811' Escalation|No response from Relationship Manager

                My redeemed reward coupons were not able to deliver by HDFC. No response from Privilage banking customer care executives.
                Mail complaints are getting auto reply without any solution

                worst banking experience
                HDFC Bank customer support has been notified about the posted complaint.
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                  K
                  Kavin567
                  Jun 12, 2022
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                  Address: Salem, Tamilnadu

                  I don't even have an account in HDFC bank, but they continuously pressurize me to pay the credit card amount bill. Without having an account how can I have a credit card from them. Kindly solve this issue
                  Jun 24, 2022
                  Complaint marked as Resolved 
                  I received official updates of my complaints
                  HDFC Bank customer support has been notified about the posted complaint.
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                    J
                    jayaram kolla
                    Jun 12, 2022
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                    I have closed my restructuring loan on credit card long back but still its showing as restructured and not yet updated in cibil reports and not yet receive noc.

                    While converting total balance of credit card amount into emi's they did not tell any thing about impact of restructuring .Now its impacting while getting loans. This is not fair in the customer point of view. While converting emis then only it should tell to the customer that is the responsibility from the bank
                    HDFC Bank customer support has been notified about the posted complaint.
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                      P
                      Prithvi0216
                      from Nashik, Maharashtra
                      Jun 11, 2022
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                      Address: HDFC BANK THATTE NAGAR , NASHIK

                      In 2019 dec, hdfc wandor was arrived to our firm with installation request of cc machine but we refused, still bank start monthly charge deduction from our current account, we request many times to stop we didnt recieved or request any swaping machine but noone is ready to listen our issue .
                      HDFC Bank customer support has been notified about the posted complaint.
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                        D
                        dk@jiit
                        from Delhi, Delhi
                        Jun 11, 2022
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                        Hi,
                        Amount of 743.71 is deducted from my account in the name of -DC intl POS TXN MARKUP+ST deducted from my account.

                        I did not make any foreign transaction.

                        Please refund this amount.
                        Thanks,
                        HDFC Bank customer support has been notified about the posted complaint.
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                          R
                          Ray ji
                          Jun 11, 2022
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                          Amount on held

                          Funds on hold
                          Account no- 5010*****₹1495
                          As on date- 25 feb 2022
                          Amount held by HDFC Bank
                          ( for MiREVENUE hold through Gefu) : ₹354
                          Please resolve this problem as soon as possible....
                          +1 photos
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                          hemasundar99999
                          Jun 11, 2022
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                          Sir on june 1st, i have booked a tatkal ticket and it was not confirmed and amount got debited in my account and after some days irctc has refunded my money with refernce id- [protected] and refund id- [protected]. still now i didn't received any amount.
                          so i am requesting you to please check my details and refund my amount s soon as possible.
                          +1 photos
                          HDFC Bank customer support has been notified about the posted complaint.
                          Jun 11, 2022
                          Updated by hemasundar99999
                          sir i have done payment using hdfc debit card. since i am not having credit card so i done payment using debit card and in the above the number which is written that is debit card number
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                            A
                            arush1211
                            from Chennai, Tamil Nadu
                            Jun 11, 2022
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                            Resolved

                            I have applied for home loan through hdfc bank on 28th Apr paying the processing fee of INR 3540.
                            My Loan Account number is[protected].

                            After 2 weeks of time finally hdfc refused to clear home loan saying babk is having some issues (Profile Funding) with the builder and hence can't offer home loan.

                            In that case i requested for refund of the processing fee paid to hdfc bank of INR 3540 and submitted refund form along with cancelled cheque as asked by hdfc officials.

                            They said it will get processed within 10-12 working days but its now close to a month but the processing fee is not yet funded to my account.

                            Wrote so many follow ups mails, no response
                            Tried calling sales executive alot of times, no response.

                            Kindly resolve this concern as this way they are looting customers breaching their trust giving false commitments before they apply for any services.
                            Jul 17, 2022
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 12, 2022
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            You are requested to be in touch with HDFC LTD. for resolution of your complaint through (URL / Link - https://bit.ly/2kE5Efw) for any Queries / Feedback / Complaints pertaining to HDFC LTD.

                            -Anay
                            HDFC Bank Customer Assistance
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                              J
                              JRiyaz
                              from Hyderabad, Andhra Pradesh
                              Jun 11, 2022
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                              Address: HDFC bank ,Rikab gunj, opp, Telangana High court.

                              While withrawing the amount i kept my iphone on the ATM machine at around 10:34 on[protected] hdfc ATM dabeerpura, hyderabad and my iphone was stolen. I informed to the nearest HDFC bank charminar branch on[protected] about the theft and asked for the furnished CCTV footage but your bank officials asked me to get the police complaint from the concerned police station. Eventhough i submitted every essentials the bank officials asked me and approached the bank officials several times i havent yet recieved the particulars of the person stolen my iphone
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
                              JRiyaz's [Complaint's author] reply, Jun 12, 2022
                              hbb
                              JRiyaz's [Complaint's author] reply, Jun 12, 2022
                              The incident of theft of my iphone took place on 05-05-2022 at 10:34 at your HDFC ATM No. P1DCHY 81 when i went to withdraw my amount and kept my iphone on the ATM machine while withdrawing the amount . I repoted the incident the very next morning i.e 06-05-2022 at 11:00a.m. to the nearest HDFC bank charminar branch hyd and asked for furnished CCTV footage of the person who had stolen my iphone but your bank officials demanded me to provide a police complaint and even after the lodgement of police complaint on that very same day the said bank officials didnt give the particulars of the person stolen my iphone . Even after several request and oral reperesentations they have not helped me at all .
                              Its been almost 30 days causing me a huge loss and mental agony. And still your bank officials have not furnished the CCTV footage to me and here i m still waiting and approaching your said bank officials continuously . My costly iphone was stolen which has important data .
                              Again i request you humbly to look into it immediately with strict action and save me from this loss.
                              The incident of theft of my iphone took place on[protected] at 10:34 at your HDFC ATM No. P1DCHY 81 when i went to withdraw my amount and kept my iphone on the ATM machine while withdrawing the amount . I repoted the incident the very next morning i.e[protected] at 11:00a.m. to the nearest HDFC bank charminar branch hyd and asked for furnished CCTV footage of the person who had stolen my iphone but your bank officials demanded me to provide a police complaint and even  after the lodgement of police complaint on that very same day the said bank officials didnt give the particulars of the person stolen my iphone . Even after several request and oral reperesentations they have not helped me at all .
                              Its been almost 30 days causing me a huge loss and mental agony.  And still your bank officials have not furnished the CCTV footage to me and here i m still waiting and approaching your said bank officials continuously . My costly iphone was stolen which has important data .   
                              Again i request you humbly to look into it immediately with strict action and save me from this loss.
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                                sanjanatiwari
                                Jun 10, 2022
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                                For no clear and discernible reason, HDFC has blocked my UPI. This is very irritating. I want a painless resolution for this idiotic move taken by HDFC instead of calling an unresponsive headline that does nothing to resolve the issue.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Team MobileBanking
                                HDFC Bank Customer Assistance
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                                  AbhisekDe
                                  Jun 10, 2022
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                                  No swipe EMI error

                                  I have been trying to use no swipe emi on my hdfc debit card.
                                  But everytime I put my PAN Card Numeric digits followed by the OTP, I get an error stating incorrect card details.
                                  I have done this almost thrice. No luck.
                                  I had called the bank. They say that it is not getting converted into EMI.
                                  Why??...
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                                  Mohamed Safwan
                                  Jun 10, 2022
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                                  I have a salary account with hdfc bank. I have started with sip in mutual funds (Paytm money app) using auto-pay option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges of rs 590 (2 times) and total 1121 rs is deducted from my account on 09.06.2022

                                  I have called customer care and they told me that this amount is deducted because of payment bounce.

                                  I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

                                  Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

                                  Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

                                  Please please help me resolve this and return my money.
                                  +1 photos
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