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HDFC Bank Complaints & Reviews

2.9
Updated: Nov 26, 2025
Complaints 32872
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18415
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HDFC Bank reviews & complaints page 114

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R
Rahul S shindnr
from Pune, Maharashtra
Jun 3, 2022
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Address: Bibewadi

I’ve been incorrectly charged on my credit card. My credit card was never activated and they have made an smart pay Airtel dth payment without my permission. I never enrolled Airtel in my smart pay. As stated before I never activated the card.

I have raised multiple issues/cases with them, had a talk with manager, but all of them are hopeless and helpless.

They unauthorized Airtel recharge was 510Rs and now they have started adding interest and asking me to pay 1100Rs as I declined to May the bill. HDFC CREDIT CARD BANKING IS WORST!!!

I WANT RBI TO BAN THEM AGAIN IN CREDIT CARD BUSINESS!!!
HDFC Bank customer support has been notified about the posted complaint.
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    S
    Souravg2
    from Delhi, Delhi
    Jun 3, 2022
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    Hi, it has been 2 weeks since I my refund has been initiated from Shaadi.com and the RRN no. Is rfnd_JYeZW8oj0MYFn7 but I still haven't received the refund in my credit card.
    HDFC Bank customer support has been notified about the posted complaint.
    Jun 03, 2022
    Updated by Souravg2
    Sorry RRN is 74056632144214360222352
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      S
      sandeep4ss
      Jun 3, 2022
      Resolved
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      Resolved

      Address: HDFC Bank, Hinjewadi , Pune Branch

      Hi,

      My Name : Sandeep Kumar Singh
      Date of Incident : 31 - May - 2022
      - Desirable solution - accept my request of closing the account online or mark my account inactive and do not charge account maintainence charges.

      I have been using HDFC bank account since last 10 years. Recently I have moved to United Kingdom, i no longer need to maintain HDFC Bank account in India.

      I have asked for the account closing procedure and it was told to me that the account can only be closed by visiting to branch and not online.

      Since I have no plans to travel to India in coming years, and I am not maintaining minium balance in the HDFC account, I am being charged for the non maintainance of the account balance.

      Why I should be charged If I have already deceided to close my account ?
      CITI Bank gracefully accepted my request of closing the account online, but HDFC is forcing me to visit to a branch?

      This is seriously not acceptable.

      I would like my account to be marked as inactive and it should not be charged just becasue I am not using it and I am not maintainaing minimum account balance.

      Thanks,
      Sandeep Singh
      Jul 23, 2022
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jun 09, 2022
      HDFC Bank Customer Care's response
      Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
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        C
        creditcard
        from Kolkata, West Bengal
        Jun 2, 2022
        Resolved
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        Resolved

        Dear Team,

        I Prashant Kumar
        Please Remove my pan number in irda site

        Pan : BTUPK3571N

        Pls, remove my pan urgent basis.I'm not working in the agency but my pan no. is at irda site kindly remove it quickly . Facing alot of problems.

        Hopefully, you'll solve my problem as soon as possible.

        Thanks & Regards:
        PRASHANT KUMAR
        +1 photos
        Jul 4, 2022
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 03, 2022
        HDFC Bank Customer Care's response
        Dear Customer,

        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Ajay
        HDFC Bank Customer Assistance
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          Report
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          How can I unlock my UPI I'd
          HDFC Bank customer support has been notified about the posted complaint.
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            Address: Baruipur Subuddhipur Beralia, 24 Parganas South, Netaji Pally

            Name : Md Sohel Khandaker
            Bank Account Number: [protected]
            Customer Id:[protected]
            Request: Please unblock my HDFC Bank account.

            Subject:- The address change letter for my Customer ID 52846066 was returned undelivered, Please re-send urgently & unblock my account

            On 12th May, 2022 I received an email saying that my a/c is blocked due to address change letter undelivered. Below are the sequences...
            +4 photos
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            M
            Muhammed muhsin kt
            Jun 2, 2022
            Resolved
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            Resolved

            Hab chgs inc gst

            Address: hdfc bank malappuram
            Website: i am search hdfc bank email address,but i can’t finding.

            My Name Is muhammed muhsin kt My Customer Id[protected]
            Hab chgs inc gst oct -mrch2022-mir[protected]
            Im hdfc bank holder since i opened account there is not any deduction till after that i have Debit my account with 2500. Rs then only 2600 Rs is on my account about Rs 1062.00 is deducted for unknown reason this very ridiculous i want my money back or else i will with another bank really unsatisfied with hdfc bank services i...
            +1 photos
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            M
            Mukesh7456958592
            Jun 2, 2022
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            SI FAIL DUE TO INSUFF BAL 010422-MIR[protected]. ..what is this ?why hdfc charged without my knowledge
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              H
              hydra singh
              Jun 1, 2022
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              Funds on Hold
              Account Number: [protected]
              As on Date: 1 Jun 2022
              Amount Held By
              HDFC Bank (for MiREVENUE HOLD THROUGH GEFU): ₹15, 753.00
              HDFC Bank customer support has been notified about the posted complaint.
              Please remove the charges

              MI revenue hold through gefu - Comment #4002021 - Image #0
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                D
                Davidnoel
                from Bengaluru, Karnataka
                Jun 1, 2022
                Feb 18, 2025
                This thread was updated on Feb 18, 2025
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                AMB due charges refund request

                Hi, This is in regards with the allocated customer number[protected] for the AMB charges due for which the amount for Rs. 708/- was deducted for about more than 6 months, summing up to a total of Rs. 7000/- without any prior intimation.

                There was no communications either via phone, SMS or Email. I kindly request you to reverse the charges for the months that I've not received any notice or any intimation from your end. br...
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                Address: Adjoins Laxmi Hyundai Showroom, Kalpavruksha Complex, No 3/6/475/7, GF, Himayat Nagar Rd, Hyderabad, Telangana 500029, India

                Hdfc put a lien on my fixed deposits for a third party (Bata). After lien expiration, hdfc kept on asking more and more documentations to close the lien. Every time the company (Bata) provided no objection certificate, hdfc would raise another requirement.
                It has been 4 months since this process started. Still it is not resolved. I have written/complained to bank management multiple times but to no avail.
                please help....
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                S
                Sourav Mil
                Jun 1, 2022
                Resolved
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                Resolved

                Account blocked due to address change letter undelivered

                I have updated my address by visiting branch on 17th May, 2022. Suddenly after around 13 days I have received an email that my account is blocked because address change letter is undelivered. Visited same branch (Ghodasar, Ahmedabad) but they could not unblock it. Customer service are of no use. They denied to help. All my insurance premiums and emi are due on 5th. What to do? Why was not I informed about this letter upon dispatched? Why...
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                PreetiDeshmukh
                from Amravati, Maharashtra
                Jun 1, 2022
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                Hi,

                I am Preeti Deshmukh, my Salary Account has been blocked for undelivered welcome letter reason, more over i didn't get any intimation, message, form bank or Post office department and form yesterday I am asking to unblock the account but till now my account has been not activated and they are not even taken any action on this. Due to which my entire moths financial transactions will get affected as my salary not credited and I will not be able to pay EMIs on time which will affect my CBILL. While you are blocking don't you have any responsibility to intimate the customer or else any message. While opening an account you people address everything from customer. One of the worst service form hdfc bank. Review the issue and resolve as soon as possible
                HDFC Bank customer support has been notified about the posted complaint.
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                  Purbi Acharya
                  Jun 1, 2022
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                  Address: Ajmer

                  Hi, I opened my HDFC account in April, 2022. Till date I haven't recieved my welcome kit. The local branch says it will come directly from chennai. It's not with them. It's been a month now
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
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                    R
                    Rajat_97
                    from Fazilka, Punjab
                    Jun 1, 2022
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                    Address: Fazilka 152123 gaushala road hdfc branch

                    1055 rs hold by hdfc bank through gefu. This is my salary account so why i give this maintenance charges to bank. This my second time i am paying the same amount of charges to bank for maintenance. But i have my salary account
                    HDFC Bank customer support has been notified about the posted complaint.
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                      C
                      Calvin90
                      Jun 1, 2022
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                      I am an HDFC account holder who had my salary account in hdfc bank (Account no [protected]).
                      After I left my company, my salary account got converted into a saving account. My account was inactive and I could not maintain required minimum balance of rs 10, 000 and bank started charging amb charges.
                      On April 12th 2022, I visited the nearest branch and requested if I could close the account or pay the fee and activate my account again. I was informed by the bank employee that the fee was around 1500 and the account could be activated once I pay the fee.
                      I paid the fees and also requested for a new debit card and a branch transfer as I was very much impressed by the customer service of the branch (R T Nagar Branch, Bengaluru Karnataka) and wanted to continue using HDFC products and services.
                      The Bank employee assured me that aslong as I maintain my minimum balance I should face no issues with the bank and the account.
                      No negative balance and I started using HDFC banking services on a regular basis.
                      On the 30th of May 2022, I received a message stating that Rs 600 was charged for the month of March for non maintenance of minimum balance.
                      March? I visited the bank in April and had believed that all dues were met.
                      On the 31st of May 2022, I realized that a large amount of my savings had vanished Rs 6, 372 (708 X 9).
                      This is no small amount, I am a hard working individual and to take away a large amount of my savings is just not right without any prior notice or alert.
                      I made sure I had cleared all my dues and wanted to continue to avail services from HDFC solely on good terms and to follow the guidelines for maintaining the minimum balance.
                      To charge Rs 708 over 9 times for an account that had zero negative balance is not fair. To lose over Rs 6, 372 overnight with no particular reason as I have been using the banking services for the last month and a half since I activated my account.
                      According to me and as the bank staff (Mr Raghu, RT Nagar Branch) suggested me on the 12th of April 2022, there should be no deduction of such previous charges as bank itself assured me that they have removed any such charges and my bank balance had no negative balance.

                      I made multiple attempts in reaching the customer care services and they have not been effective.
                      Please do look into the matter and reach out to me for my further information.
                      My bank statements are available.

                      Thank you for your patience and time.
                      Mobile +91 [protected]
                      [protected]@gmail.com
                      HDFC Bank customer support has been notified about the posted complaint.
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                        D
                        Derek Allen
                        from Delhi, Delhi
                        Jun 1, 2022
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                        Resolved

                        Refund not received for Microsoft Xbox game Red Dead Redemption 2: Story Mode and Ultimate Edition Content. I had made the payment by debit card and Microsoft has processed the refund. But after a day of waiting, the money has not come back to my account. Please look into this matter.
                        +1 photos
                        Jun 3, 2022
                        Complaint marked as Resolved 
                        Resolved, thank you very much
                        HDFC Bank customer support has been notified about the posted complaint.
                        Please give me refund...Hab chgs charg..
                        I am not happy..My every month transection good after you take any charg...Not give me refund so i colse my account

                        Refund not credited - Comment #4002945 - Image #0
                        Without my knowledge the amount inr. 3117-18 deducted from my hdfc bank account xx7971 what is this and how can you deduct the amount refund my amount immediately if not i will proceed legally

                        krishnamurthy
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                          N
                          Nageshwar G
                          May 31, 2022
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                          Still I am getting unwanted calls from HDFC Bank, Bangalore .

                          Plz Stop calling me
                          HDFC Bank customer support has been notified about the posted complaint.
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                            A
                            Ashish0988
                            May 31, 2022
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                            Getting below message from Ax-hdfcbk...Dear GULFSHA KHATOON, Here's the link to quickly pay INR 5890.00 towards your HDFC Bank EMI/Overdue charges. Pay here: hdfcbk.io/a/O574LgK
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              srvbnrj
                              May 31, 2022
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                              Address: 006,vivek aroma apartment

                              Hi,

                              I have made imps transfer of amount 140000 to my remote back icici to cater critical illness of my family members, amount got debited and not credited or reverted back to the beneficiary bank. I called customer care 5 times but they are not ready to take up complaint and wanted me to wait for 3 days . This amount is crticial for me and hence i opted for imps transfer

                              Userid :56456008
                              RRN number : [protected]
                              HDFC Bank customer support has been notified about the posted complaint.
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