HDFC Bank Complaints & Reviews

The HDFC Bank is deducting huge amount in the name of ATM fee txn/ service charge. This has happened now 4 times this month. For a withdrawal of 3k inr overseas, the bank deducted 1100 inr as service charge!! This is so terrible!
Citing down one of them:

On 10th June: deducted 628.52 inr
.DC INTL ATM W/D

MARKUP+ST[protected] MIR[protected]

I have raised a home loan request on 5th May 2022 and sent out the required documents 17th May 2022 they said that they will disburse the first cheque after 2 weeks and then again after 2 weeks they asked for a new formatted document which I provided on the same day, so they promised that the request will be close on May itself. then again they requested new documents and said that cheque will be disbursed on June fisrt week after making them 5 calls and daily followups they told me they need 15 more days to do the legal and when I visited the Branch they told me they cannot give me the amount and I can get it from other institution, no reason mentioned. The file was in their hand and they said that few documents are still required which was attached there, this was habdled by Sonal S Ajgaonkar (HDFC LTD New Panvel Branch). I need my processing fees back as they just wasted my time and effort.

Yesterday I got message after I cancelled my order from PayPal with the below text.
"Ur transaction on HDFC Bank DEBIT/ATM Card ending 6849 for Rs. 9585.31 has been credited/reversed by PAYPAL *ENVATO MKPL on[protected]:23:24:11"
But the amount was not yet credited to my account.
Can you please check and confirm.
Also within how many days the amount will credit into my bank account?

Sir i recharged 300 rps on 8 july 2022 from my credit card by payzapp but recharge was not done to tata ply dth i ask tata play then they said no recharge done on this date pls contact your bnk for refund. When i contact bank then send him dispute form then they email me that provide me a confirmation email from merchant but murchant said no transaction happened to your dth in that date see your transaction history then what i give you in mail there no recharge happened in that date. When i said customer to track my amount then they said give me proof from merchant that your transaction unsuccessful sir pls help to track my transaction

My salary account in hdfc bank June month 590 rs and 530rs debit overall 1120 narration ach auto debit return charges why are you debit this charge but every month i pay correct time on emi.

I tried contact for your team worst experience i will got it .

Please contact immediately.

Dear Sir,

I already resigned from HDFC LIFE Agency channel. in feb 2022 but my pan number still shows here kindly remove my pan number and also i got daily messages from them, they cant stop them, so its my kindly request please stop and remove all these things from HDFC Life.

Agency code-HDF 00958550

Thanks
Manish soni
Jodhpur

The sum of my billed account was 7574
And the money was debited twice total amount -15148 . Kindly credit the amount
Back

On 09/06/2022, I was charged Rs.531.00 with any knowledge. It was an auto debit on my savings account stating ACH debit returns charges. This was not even notified to me by the bank. I want the bank to return the amount and request notice prior on such activities.

I had purchased an iphone through hdfc credit card on 15 June 2021 and opted for 5k cash back on my card. It’s been 1 year and I haven’t received any cashback ever since.

Hi, My account was blocked and I received this message stating the address change letter for hdfc customer id(*******409) is undelivered. Please visit nearest branch.

I have cancelled my order from flipkart of rupees 14599 hp printer option for emi but i cancelled immediately before convert in to emi.and the seller flipkart refunded amount 14599 but not reflected yet in my credit card balance
I request to hdfc bank kindly refund the amount soon as i need the amount soon to buy another product.

Me not agree this your side clarification .
We want refund my all rs-7375/- fee .
Me all your requirement document submitted to Mr.Somanath Kale . Fyi.
Check this document not hand over to Aurangabad Office. Bad experience to your Pune & Aurangabad home loan office.
You check why me close your loan.
Your side clarifications me not agree.
Feb to March one month no call Mr.Somnath kale. But why paid me your charges.
This case your side no mistake check.
My file sanction in 2 days. We need to your bank loan. You not support check my file and document status.
Mr.Somnath kale recommended to return my Fee. Check you.

Reminder..29th

From: Raktate Vinay [mailto:vinay.[protected]@ajeetseed.co.in]
Sent: 30 May 2022 10:27
To: 'Customer Complaints'
Subject: RE:[protected]/AUR, 00948624, Email/Fees & Charges/[External]RE: Your loan application vide File no[protected][ID:[protected]]

Reminder..27th
Dear Mr.Joshi,
I am no satisfy for your information. I have Refund my Rs.7375/-fee and close this subject.

From: Customer Complaints [mailto:customer.[protected]@hdfc.com]
Sent: 30 May 2022 09:36
To: vinay.[protected]@ajeetseed.co.in
Subject:[protected]/AUR, 00948624, Email/Fees & Charges/[External]RE: Your loan application vide File no[protected][ID:[protected]]

Dear Mr. Raktate,

Please refer to our last email response dated 19.05.2022 to your query/complaint dated 20.04.2022, wherein we have provided the necessary clarifications from our side.

We have nothing further to add in this matter.


Sanket Joshi

[protected] Original Message[protected]
From: Raktate Vinay [vinay.[protected]@ajeetseed.co.in]
Sent: 29/05/2022, 11:31 am
To: customer.[protected]@hdfc.com; [protected]@hdfc.com; sanket.[protected]@hdfc.com; [protected]@hdfc.com; kale.[protected]@gmail.com; jamal.[protected]@hdfcbank.com; customer.[protected]@hdfc.com; prerna.[protected]@hdfc.com
Subject: [External] RE: [External] RE: [External] RE:[protected]/AUR, 00948624, Email/Fees & Charges/[External]RE: Your loan application vide File no[protected][ID:[protected]]
Warning: This email is from EXTERNAL source. Exercise caution while opening attachments / links.
Reminder..26th

From: Raktate Vinay [mailto:vinay.[protected]@ajeetseed.co.in]
Sent: 28 May 2022 12:40
To: 'Sanket Sharad Joshi/Aurangabad'; 'Customer Complaints'; 'Kaustubh A Deodhar/Aurangabad'; 'NPS Customercare'; 'kale.[protected]@gmail.com'; 'jamal.[protected]@hdfcbank.com'; 'Customer Service'; 'Prerna Paras Bafana/Aurangabad'
Subject: RE: [External] RE: [External] RE:[protected]/AUR, 00948624, Email/Fees & Charges/[External]RE: Your loan application vide File no[protected][ID:[protected]]

Reminder..25th

From: Raktate Vinay [mailto:vinay.[protected]@ajeetseed.co.in]
Sent: 27 May 2022 13:47
To: 'Sanket Sharad Joshi/Aurangabad'; 'Customer Complaints'; 'Kaustubh A Deodhar/Aurangabad'; 'NPS Customercare'; 'kale.[protected]@gmail.com'; 'jamal.[protected]@hdfcbank.com'; 'Customer Service'; 'Prerna Paras Bafana/Aurangabad'
Subject: RE: [External] RE: [External] RE:[protected]/AUR, 00948624, Email/Fees & Charges/[External]RE: Your loan application vide File no[protected][ID:[protected]]

Dear Mr.Joshi,
Again & again your bank not value in your customer.
I am 2009 to till time your regular customer for your information.
Attached file check. And refund to my all Rs.7375/- fee.
Me not agree to expenses but why paid to me .
My loan file pending to only you and Mr.Somnath responsible.


From: Sanket Sharad Joshi/Aurangabad [mailto:sanket.[protected]@hdfc.com]
Sent: 27 May 2022 11:16
To: Raktate Vinay; Customer Complaints; Kaustubh A Deodhar/Aurangabad; NPS Customercare; kale.[protected]@gmail.com; jamal.[protected]@hdfcbank.com; Customer Service; Prerna Paras Bafana/Aurangabad
Subject: Re: [External] RE: [External] RE:[protected]/AUR, 00948624, Email/Fees & Charges/[External]RE: Your loan application vide File no[protected][ID:[protected]]

Dear Sir,

Please refer to our last email response dated 19.05.2022 to your query/complaint dated 20.04.2022, wherein we have provided the necessary clarifications from our side.

We have nothing further to add in this matter.

Regards,
Sanket Joshi

________________________________________
From: Raktate Vinay
Sent: Friday, May 27, 2022 10:47 AM
To: Sanket Sharad Joshi/Aurangabad ; Customer Complaints ; Kaustubh A Deodhar/Aurangabad ; NPS Customercare ; kale.[protected]@gmail.com ; jamal.[protected]@hdfcbank.com ; Customer Service ; Prerna Paras Bafana/Aurangabad
Subject: [External] RE: [External] RE:[protected]/AUR, 00948624, Email/Fees & Charges/[External]RE: Your loan application vide File no[protected][ID:[protected]]

Warning: This email is from EXTERNAL source. Exercise caution while opening attachments / links.
Reminder..24th

From: Raktate Vinay [mailto:vinay.[protected]@ajeetseed.co.in]
Sent: 26 May 2022 11:48
To: 'Sanket Sharad Joshi/Aurangabad'; 'Customer Complaints'; 'Kaustubh A Deodhar/Aurangabad'; 'NPS Customercare'; 'kale.[protected]@gmail.com'; 'jamal.[protected]@hdfcbank.com'; 'Customer Service'; 'Prerna Paras Bafana/Aurangabad'
Subject: RE: [External] RE:[protected]/AUR, 00948624, Email/Fees & Charges/[External]RE: Your loan application vide File no[protected][ID:[protected]]

Reminder…23th

Worst service by HDFC bank staff. Before giving loan they will take nicely if we want to close the loan they don’t response correctly at all. From past 2 weeks I have been trying to Close Loan against securities. I have not paid the interest on the amount I have used against OD. Now I want to pay the interest and close the loan. I have called the staff no correct response. I asked customer care no response. I’m fed up with is. I’m in emergency of funds which are in lien against securities. For their targets they’ll eat our brains until we take loan.. after that they’ll not respond at all. I want the interest which is due in my LAS account by today end. Or I’ll give complaint against bank. And the staff

Hdfc bank had put an amount of 590 on hold as mirevenu through gefu, and after many complaint on hdfc complaint mail or grievance cell but no support and responses from thier side.
My a/c number is: 50100***41517
Ifsc: hdfc0004188
Branch: madhurawada

Please get it solved and refund the amount at the earliest.

Thanks,
Alekhya Kota

Dear customer care,

Without any information bank has deducted Rs. 236 from my account. I want my money back and the reason also why it is deducted.

Kindly reply as soon as possible

Hdfc account details :
Account number : [protected]
Customer id :[protected]

Transaction details :
Reference number : mir[protected]
Narration : si fail due to insuff bal 140422-mir[protected]
Deducted date : 10/06/2022
Amount : 236

I am waiting for reply.

HDFC bank has charged me multiple times for international ATM transactions that were done in April. They are still charging me. I want to know when will this stop?

Tried a 1000 times to connect with their account team but didn’t get rerouted.

Can someone from HDFC account team please reach out to me at the earliest?

Hi,

I'm Sajin, i have created virtually my salary account on Feb 2020 in Bengaluru.

Customer ID[protected]

My account number is not matching with my IFSC code whatever mentioned in account statement.
It's matching with some other Mumbai location IFSC code.

Now I'm changing my organization, here i need to verify these details.

So please help me to fix it.br...

HDFC Bank credit Card -
Have tried to change my address 3 times in front of the bank executive with all my ID proofs but everytime they send back the same message of signature mismatch.
I had also written an application for signature mismatch but nothing has changed yet.

User id : 75702366
Name : Pragnya Pradhan
Card details - xxxx xxxx xxxx 2502

Please help in updating my address.

Been trying to update kyc from past 10 days there’s poor response and customer care service also not available when needed
Tried to update the mail there’s no confirmation
Even after having a account n hdfc bank there’s no response and any mail regarding the process or update on the status o[censored]pdate
And when enquired about the status from calling it shows as active but the executive said the account has been freezed it’s been 10 days now I’m wasting my time and patience doing the process and sending mails
Below are the screenshots