HDFC Bank Complaints & Reviews

Recently on 15th June 2022, I opened an Insta Account with HDFC bank online. While opening an account, it asked me to add some money to the account. So I added 5000rs through UPI (Phonepe) which is linked to my SBI account. I received a confirmation from UPI side as well as HDFC bank side. But even after 8 days till 23rd June, I have not received money in my HDFC bank account. I visited khargone HDFC branch also and spoke to deputy branch manager too but he didn't help me. I showed him all the proofs like transaction screenshot, my SBI bank statement and phonepe confirmation of successful transaction but still he did not help me. I spoke to customer care also and they asked me to visit the branch. I wrote an email to HDFC bank also at [protected]@hdfcbank.com but have not received any reply yet. I have raised a ticket on Phonepe about this transaction on 22nd June, but they will 5-7 working days to confirm about the problem. According to Phonepe, HDFC bank is taking time to process the transaction. Kindly help me to get my money in the account or get refunded.
Below is the transaction detail:
1. Sender Name: Divyanshu Soni
2. Sender bank and account number: SBI & [protected]
3. Ref no:[protected]
4. Mode of Transaction: UPI (Phonepe)
5. My Customer Id HDFC Bank:[protected]

I had tried booking a flight using my hdfc card and in the process the bank page said that the transaction was cancelled but the money was taken from my account. I raised a complaint with hdfc customer care and they promised me that the cash will be refunded in 7 working days. It’s been over a month now and everytime I call them they just keep extending the number of days for the money to be refunded.

We have cleared the loan account no 48290375. that is a car loan which is in the name of my Father Mr. Sanjay Sharma who expired last year due to cancer. Since then we are trying to close all the dues with the bank one by one as there is shortage of funds. The bank is not providing us the noc for the given loan account which we have settled .
We need the NOC because it is our only source of income and the vehicle cannot operate till the time we dont receive the nOc and issue the permit.

Kindly provide us with the noc and we in good faith will settle the dues with the bank.

Hello,

I did a Airtel mobile recharge using HDFC Payzapp app the transaction history shows the transaction successfully, but my recharge has not been done yet.

Transaction no.[protected]

Hi
I recieved below msg, I don't know how it came, this is fake or any one hijack my account.

Alert!HDFC Bank Mandate reference no: HDFC[protected] issued to BAJAJ FINANCE LTD with value Rs. 25000.00 and frequency ADHO is received today for processing.

Please help
Thanks
Janamejaya

My UPI access has been blocked due to security reasons and and now i am unable to do UPI transactions.i visited the nearest branch and did not get any proper response from them and this is very very inconvenient and bad banking experience.
I called the HDFC customer care, they were also unable to help me properly.
Please help me out here.
Nobody is giving the solid reason why the UPI access is blocked & I am requesting you to please unblock UPI access as soon as possible.

I have paid my dues and I see it updated in CIBIL, however Credit Facility Status is still updated as Written Off.
Please update the status also to closed

Hi,
I have created NPS online and provided all the details. Cra verified my kyc, however rejection received from registered hdfc bank due to name mismatch. As a women, after marriage, my surname gets updated, and I have provided marriage certificate and adhaar card in NPS grievance portal multiple items, visited hdfc bank as well. But all these times none of them from hdfc helped to settle this. I am a long lasting customer to hdfc and I am really concerned and frustrated of all this chaos to invest in these kind of schemes. Hdfc staff mentions that hdfc is not listed as POP centre and they are unable to help. How does it matter to this bank to help the customer in kyc verification . I am totally frustrated in this situation.

Hi my name is goli Mounika, i have been using hdfc credit card and repayment of credit card bill was paid every month on time, yet i have been charged as finance charge of rupees 2088.68/-.
Below are the details of finance charges for my credit card. I request you to kindly reverse the charges.
19.06 2022 finance charges- 2088.68/-...

Name: Sripathi venkannababu,
Number:[protected],
Hdfc account number: [protected],
Request: please unblock my Upi id in phone pe and Google pay

I have applied for the opening up of a current account in the name of our NGO - Pawzzitive welfare foundation at the DLF Shopping mall branch, Arjun Marg, Dlf Phase -I, Gurgaon. Its been 16 days and the account is yet to open even though an amount of Rs 50, 000/- has been credited to the new account for account opening.

Too many disguting calls from HDFC regarding personal loan, Credit card. This is absolute harrassment, Not sure how do these people call when my number is registred with NDNC registry and i do not recall overriding the DNC for HDFC representatives.

My credit card application is being reject again and again when other bank are issuing credit card and loan to me. I don't know the exact reason while my civil score is also good and never missed any dues.
Application reference number is 22F[protected]DP.

My SB account no. is [protected], It is in the name of Mansi Ketan Shah and I wanted to add name of Vandita Ketan Shah as first joint holder in the above mentioned account. Inspite of repeated visits to HDFC Maninagar-Jawaharchowk branch situated at Nikunj Chhaya Complex Krishnabaug since last one month I have not received any response from this branch so I am highly dissatisfied with this kind of service from the above mentioned branch. So kindly look into the matter and please complete the formalities from your side immediately so that I can have Joint Holder Name in my above mentioned SB Account.

The hdfc bank has put a hold on my funds of rupees 564.94 as mi revenue hold through gefu, ac number is
Account number: confidential
Ifsc: HDFC000447
Branch: Khadaki
The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful

There is amount on hold in my bank account without any reason

This is regarding my relationship manager Chandrasekhar Sen, of branch HDFC, Nikas Chouraha, Ujjain.

I'm a preferred banking customer, so he was assigned to me automatically.
I contacted him first regarding the upgrade of my credit card. He made me wait for so many months citing his health issues, his marriage and urgent meetings and I'm still waiting for the update.

I believed at least HDFC bank is ethical but I got to know the process, when he called me continuously to book a Health cover FD of 5 lacs and told me that he needs to fulfil his target and even promised me that just give me the screenshot and I'll give you a RM recommendation for credit card so the process will be fast forwarded, and even told me that you can break the FD tomorrow. I even did it so that he can at least pick up the call whenever I need him. But after this incident he again became ignorant and unprofessional.

This is very unethical as HDFC even promotes him and gives him rewards continuously for his unprofessional way of working. After all this, all my respect for HDFC has died.

I want all the stakeholders to be more aware of the things that is going on. We think we're paying hefty amount for all the services but we are not getting any.

@HDFC Bank Kindly look to this matter and respond. I desperately want to change my RM or even this Bank if the customers are not their priority.

I'm attaching all the relevant screenshot as well.

This issue was there last year as well but was resolved once I used my Rupay debit card in India on my visit there. The issue has again started as it has been over a year since last debit card usage. OTP for mobile should not be linked with debit card usage. Very stupid policy. Please send OTPs so that one can easily operate one's own account.

I purchased an AC almost in April 2022 using my HDFC debit card opting for a cashback offer. The cashback was supposed to get credit within 90 days but it’s been more than that and I haven't received my cashback yet. Please help me with this. I have all the required bills with me and the HDFC customer care is not very easy to approach.
Sharing the details(DC EMI LOAN#[protected]

Hi HDFC Team,

I have following two Withdrawals in my account transactions list which I am not aware off and seems suspicious.

Client ID: 1960672
Savings Account No.: [protected]

15 Jun 2022 INTER-BRN CASH CHG INCL GST 220422-MIR[protected] MIR[protected] 15 Jun 2022 1, 180.00
15 Jun 2022 INTER-BRN CASH CHG INCL GST 160422-MIR[protected] MIR[protected] 15 Jun 2022 590.00

Can you please explain.

Thanks
Chirag