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HDFC Bank Complaints & Reviews

2.9
Updated: Nov 26, 2025
Complaints 32872
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18415
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HDFC Bank reviews & complaints page 110

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M
Madhuri15
Jun 16, 2022
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With out any notification bank deducted the 236 rupess amount.
even not understanding what purpose it deducted.

SI FAIL DUE TO INSUFF BAL 180422-MIR[protected]

REF No:MIR[protected]

customer id: MIR[protected]
HDFC Bank customer support has been notified about the posted complaint.
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    G
    Gorlapalli Keerthana
    Jun 16, 2022
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    531 rs debited from my account for ach debit return charges. Please refund my money to my account.
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
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      P
      Parasuramanm
      Jun 16, 2022
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      My hdfc account daily hold please solve my problem
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
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        N
        Jun 16, 2022
        Resolved
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        Resolved

        Address: Pune

        Today I received call from Mr Harsh Varma [protected] they asked me in view of your good record, HDFC credit card dept Pune office, offer some gifts & same will deliver to your registered address,
        They asked credit cards details but I denied & some doubt it's fraud call.
        Please look in to this matter & your dept should taken necessary actions on fraud calls.
        And please how can identified genuine call from HDFC Bank
        Jul 17, 2022
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 16, 2022
        HDFC Bank Customer Care's response
        Dear Customer,

        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Manoj
        HDFC Bank Customer Assistance
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          D
          dinabandhu92
          from Howrah, West Bengal
          Jun 16, 2022
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          Address: Pepsico India Holdings Pvt Ltd, Dhulagarh,sankrail, Howrah,711302

          Have an active Salary (Zero balance) account in HDFC bank.
          Rs.531 deducted yesterday herewith a/c statement, Neither is a normal savings account that fails to maintain minimum balance.

          Kindly confirm why mentioned charges were deducted from my account and process refund for the same
          +1 photos
          HDFC Bank customer support has been notified about the posted complaint.
          Jun 17, 2022
          Updated by dinabandhu92
          Refund credited in my HDFC Bank account
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            D
            dinabandhu92
            from Howrah, West Bengal
            Jun 16, 2022
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            Address: Pepsico India Holdings Pvt Ltd, Dhulagarh Sankrail Howrah Pin 711302

            My salary account in hdfc bank but april month 531 rs debit 4 time narration ach auto debit return charges pls i request to refund this amount.what is the proceedure yo refund my amount
            +1 photos
            HDFC Bank customer support has been notified about the posted complaint.
            Jun 17, 2022
            Updated by dinabandhu92
            Refund credited in my HDFC Bank account, thank you
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              M
              Michelle Joseph
              Jun 16, 2022
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              Specific Amount of 20/- to 30/- is getting deducted with the description NWD DEC CHG (ATM Withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from ATM other than HDFC. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                A
                A.p.joseph
                Jun 15, 2022
                Resolved
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                Resolved

                The HDFC Bank is deducting huge amount in the name of ATM fee txn/ service charge. This has happened now 4 times this month. For a withdrawal of 3k inr overseas, the bank deducted 1100 inr as service charge!! This is so terrible!
                Citing down one of them:

                On 10th June: deducted 628.52 inr
                .DC INTL ATM W/D

                MARKUP+ST[protected] MIR[protected]
                +2 photos
                Jul 22, 2022
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 16, 2022
                HDFC Bank Customer Care's response
                Dear Customer,

                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TW[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
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                  H
                  HindujaU
                  Jun 15, 2022
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                  Address: HDFC LTD., Neel Empress, 1st Floor Plot No 92 & 93 Sector 1-S, New Panvel

                  I have raised a home loan request on 5th May 2022 and sent out the required documents 17th May 2022 they said that they will disburse the first cheque after 2 weeks and then again after 2 weeks they asked for a new formatted document which I provided on the same day, so they promised that the request will be close on May itself. then again they requested new documents and said that cheque will be disbursed on June fisrt week after making them 5 calls and daily followups they told me they need 15 more days to do the legal and when I visited the Branch they told me they cannot give me the amount and I can get it from other institution, no reason mentioned. The file was in their hand and they said that few documents are still required which was attached there, this was habdled by Sonal S Ajgaonkar (HDFC LTD New Panvel Branch). I need my processing fees back as they just wasted my time and effort.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    P
                    Punit Girdhar
                    from Hyderabad, Telangana
                    Jun 15, 2022
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                    Address: Hyderabad

                    Yesterday I got message after I cancelled my order from PayPal with the below text.
                    "Ur transaction on HDFC Bank DEBIT/ATM Card ending 6849 for Rs. 9585.31 has been credited/reversed by PAYPAL *ENVATO MKPL on[protected]:23:24:11"
                    But the amount was not yet credited to my account.
                    Can you please check and confirm.
                    Also within how many days the amount will credit into my bank account?
                    +1 photos
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 16, 2022
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TW[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
                    Jun 17, 2022
                    Updated by Punit Girdhar
                    Issue resolved
                    Please close the complainant
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                      C
                      CHANDRA bna
                      Jun 15, 2022
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                      Sir i recharged 300 rps on 8 july 2022 from my credit card by payzapp but recharge was not done to tata ply dth i ask tata play then they said no recharge done on this date pls contact your bnk for refund. When i contact bank then send him dispute form then they email me that provide me a confirmation email from merchant but murchant said no transaction happened to your dth in that date see your transaction history then what i give you in mail there no recharge happened in that date. When i said customer to track my amount then they said give me proof from merchant that your transaction unsuccessful sir pls help to track my transaction
                      +2 photos
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                        M
                        Manigandananjali
                        from Kanchipuram, Tamil Nadu
                        Jun 15, 2022
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                        My salary account in hdfc bank June month 590 rs and 530rs debit overall 1120 narration ach auto debit return charges why are you debit this charge but every month i pay correct time on emi.

                        I tried contact for your team worst experience i will got it .

                        Please contact immediately.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Jun 15, 2022
                        Updated by Manigandananjali
                        I attached that related photos

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                          M
                          manishsoni2107
                          from JODHPUR, Rajasthan
                          Jun 15, 2022
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                          Address: HDFC LIFE PWD COLONEY, JODHPUR

                          Dear Sir,

                          I already resigned from HDFC LIFE Agency channel. in feb 2022 but my pan number still shows here kindly remove my pan number and also i got daily messages from them, they cant stop them, so its my kindly request please stop and remove all these things from HDFC Life.

                          Agency code-HDF 00958550

                          Thanks
                          Manish soni
                          Jodhpur
                          HDFC Bank customer support has been notified about the posted complaint.
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                            V
                            Vijay singh 023
                            from Faridabad, Haryana
                            Jun 15, 2022
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                            Address: Sector 16 faridabad

                            The sum of my billed account was 7574
                            And the money was debited twice total amount -15148 . Kindly credit the amount
                            Back
                            HDFC Bank customer support has been notified about the posted complaint.
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                              T
                              tunna6
                              Jun 15, 2022
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                              On 09/06/2022, I was charged Rs.531.00 with any knowledge. It was an auto debit on my savings account stating ACH debit returns charges. This was not even notified to me by the bank. I want the bank to return the amount and request notice prior on such activities.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                M
                                Meetsingh139
                                from Noida, Uttar Pradesh
                                Jun 14, 2022
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                                I had purchased an iphone through hdfc credit card on 15 June 2021 and opted for 5k cash back on my card. It’s been 1 year and I haven’t received any cashback ever since.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Jun 18, 2022
                                Updated by Meetsingh139
                                mobile number was asked by Abishekshukla38a(received on my email) in my messages, it is not showing anymore. my number is +91 [protected]
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                                  P
                                  pavan jada
                                  Jun 14, 2022
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                                  Hi, My account was blocked and I received this message stating the address change letter for hdfc customer id(*******409) is undelivered. Please visit nearest branch.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    A
                                    Alikhan52735
                                    from Lucknow, Uttar Pradesh
                                    Jun 14, 2022
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                                    I have cancelled my order from flipkart of rupees 14599 hp printer option for emi but i cancelled immediately before convert in to emi.and the seller flipkart refunded amount 14599 but not reflected yet in my credit card balance
                                    I request to hdfc bank kindly refund the amount soon as i need the amount soon to buy another product.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      V
                                      vinay raktate
                                      from Aurangabad, Maharashtra
                                      Jun 14, 2022
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                                      Address: hdfc

                                      Me not agree this your side clarification .
                                      We want refund my all rs-7375/- fee .
                                      Me all your requirement document submitted to Mr.Somanath Kale . Fyi.
                                      Check this document not hand over to Aurangabad Office. Bad experience to your Pune & Aurangabad home loan office.
                                      You check why me close your loan.
                                      Your side clarifications me not agree.
                                      Feb to March one month no call Mr.Somnath kale. But why paid me your charges.
                                      This case your side no mistake check.
                                      My file sanction in 2 days. We need to your bank loan. You not support check my file and document status.
                                      Mr.Somnath kale recommended to return my Fee. Check you.
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        V
                                        vinay raktate
                                        from Aurangabad, Maharashtra
                                        Jun 14, 2022
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                                        Address: Hdfc home loan Aurangabad/Pune

                                        Reminder..29th

                                        From: Raktate Vinay [mailto:vinay.[protected]@ajeetseed.co.in]
                                        Sent: 30 May 2022 10:27
                                        To: 'Customer Complaints'
                                        Subject: RE:[protected]/AUR, 00948624, Email/Fees & Charges/[External]RE: Your loan application vide File no[protected][ID:[protected]]

                                        Reminder..27th
                                        Dear Mr.Joshi,
                                        I am no satisfy for your information. I have Refund my Rs.7375/-fee and close this subject.

                                        From: Customer Complaints [mailto:customer.[protected]@hdfc.com]
                                        Sent: 30 May 2022 09:36
                                        To: vinay.[protected]@ajeetseed.co.in
                                        Subject:[protected]/AUR, 00948624, Email/Fees & Charges/[External]RE: Your loan application vide File no[protected][ID:[protected]]

                                        Dear Mr. Raktate,

                                        Please refer to our last email response dated 19.05.2022 to your query/complaint dated 20.04.2022, wherein we have provided the necessary clarifications from our side.

                                        We have nothing further to add in this matter.


                                        Sanket Joshi

                                        [protected] Original Message[protected]
                                        From: Raktate Vinay [vinay.[protected]@ajeetseed.co.in]
                                        Sent: 29/05/2022, 11:31 am
                                        To: customer.[protected]@hdfc.com; [protected]@hdfc.com; sanket.[protected]@hdfc.com; [protected]@hdfc.com; kale.[protected]@gmail.com; jamal.[protected]@hdfcbank.com; customer.[protected]@hdfc.com; prerna.[protected]@hdfc.com
                                        Subject: [External] RE: [External] RE: [External] RE:[protected]/AUR, 00948624, Email/Fees & Charges/[External]RE: Your loan application vide File no[protected][ID:[protected]]
                                        Warning: This email is from EXTERNAL source. Exercise caution while opening attachments / links.
                                        Reminder..26th

                                        From: Raktate Vinay [mailto:vinay.[protected]@ajeetseed.co.in]
                                        Sent: 28 May 2022 12:40
                                        To: 'Sanket Sharad Joshi/Aurangabad'; 'Customer Complaints'; 'Kaustubh A Deodhar/Aurangabad'; 'NPS Customercare'; 'kale.[protected]@gmail.com'; 'jamal.[protected]@hdfcbank.com'; 'Customer Service'; 'Prerna Paras Bafana/Aurangabad'
                                        Subject: RE: [External] RE: [External] RE:[protected]/AUR, 00948624, Email/Fees & Charges/[External]RE: Your loan application vide File no[protected][ID:[protected]]

                                        Reminder..25th

                                        From: Raktate Vinay [mailto:vinay.[protected]@ajeetseed.co.in]
                                        Sent: 27 May 2022 13:47
                                        To: 'Sanket Sharad Joshi/Aurangabad'; 'Customer Complaints'; 'Kaustubh A Deodhar/Aurangabad'; 'NPS Customercare'; 'kale.[protected]@gmail.com'; 'jamal.[protected]@hdfcbank.com'; 'Customer Service'; 'Prerna Paras Bafana/Aurangabad'
                                        Subject: RE: [External] RE: [External] RE:[protected]/AUR, 00948624, Email/Fees & Charges/[External]RE: Your loan application vide File no[protected][ID:[protected]]

                                        Dear Mr.Joshi,
                                        Again & again your bank not value in your customer.
                                        I am 2009 to till time your regular customer for your information.
                                        Attached file check. And refund to my all Rs.7375/- fee.
                                        Me not agree to expenses but why paid to me .
                                        My loan file pending to only you and Mr.Somnath responsible.


                                        From: Sanket Sharad Joshi/Aurangabad [mailto:sanket.[protected]@hdfc.com]
                                        Sent: 27 May 2022 11:16
                                        To: Raktate Vinay; Customer Complaints; Kaustubh A Deodhar/Aurangabad; NPS Customercare; kale.[protected]@gmail.com; jamal.[protected]@hdfcbank.com; Customer Service; Prerna Paras Bafana/Aurangabad
                                        Subject: Re: [External] RE: [External] RE:[protected]/AUR, 00948624, Email/Fees & Charges/[External]RE: Your loan application vide File no[protected][ID:[protected]]

                                        Dear Sir,

                                        Please refer to our last email response dated 19.05.2022 to your query/complaint dated 20.04.2022, wherein we have provided the necessary clarifications from our side.

                                        We have nothing further to add in this matter.

                                        Regards,
                                        Sanket Joshi

                                        ________________________________________
                                        From: Raktate Vinay
                                        Sent: Friday, May 27, 2022 10:47 AM
                                        To: Sanket Sharad Joshi/Aurangabad ; Customer Complaints ; Kaustubh A Deodhar/Aurangabad ; NPS Customercare ; kale.[protected]@gmail.com ; jamal.[protected]@hdfcbank.com ; Customer Service ; Prerna Paras Bafana/Aurangabad
                                        Subject: [External] RE: [External] RE:[protected]/AUR, 00948624, Email/Fees & Charges/[External]RE: Your loan application vide File no[protected][ID:[protected]]

                                        Warning: This email is from EXTERNAL source. Exercise caution while opening attachments / links.
                                        Reminder..24th

                                        From: Raktate Vinay [mailto:vinay.[protected]@ajeetseed.co.in]
                                        Sent: 26 May 2022 11:48
                                        To: 'Sanket Sharad Joshi/Aurangabad'; 'Customer Complaints'; 'Kaustubh A Deodhar/Aurangabad'; 'NPS Customercare'; 'kale.[protected]@gmail.com'; 'jamal.[protected]@hdfcbank.com'; 'Customer Service'; 'Prerna Paras Bafana/Aurangabad'
                                        Subject: RE: [External] RE:[protected]/AUR, 00948624, Email/Fees & Charges/[External]RE: Your loan application vide File no[protected][ID:[protected]]

                                        Reminder…23th
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Jun 14, 2022
                                        Updated by vinay raktate
                                        please refund my home loan fee,
                                        Hdfc bank staff is supportive. this bank customer no value.
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