HDFC Bank Complaints & Reviews

Address: Ludhiana, Punjab, 141001

Dear sir i have six years relation with your bank and am happy with your customer service but some of your employees mentally torched and abused with me regarding payment of credit card i have sattelment later of hdfc bank and i pay payment on time but your employees harrassment me from last 15days your employees call me and harrassment and abused with me regarding this i complaint to your branch manager mr kulwinder singh but no any nacessery action taken by his side your branch office number is [protected] very poor and third class services in this dugri ludhiana punjab 141001 branch am very unhappy

Thanks regards
Vishal kumar
Ac.[protected]

Sep 21, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2017

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and confirm having responded to your email id on June 28, 2017. The reference number for this interaction is [protected].

-Anay
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: [email protected]

From: a. R. Ullaudeen.
Date: thu, aug 11
Subject: refundable processing fees
To: urhomeguide. [protected]@hdfc.com

Hi,

File no :[protected]

Name : a. R. Ullaudeen

Processing fees: rs. 15, 000/-

Mobile no: [protected]

A/c no; [protected]

I was unable to get the loan amount from the bank due to legal processing fails. I request you to refund my processing fees rs.15, 000/- as soon as possible and i will collect my refund processing fees directly to your center or send the amount inmy accunt no. Please reply me when should i come and collect it, or when it will credit in my account.

Awaiting for your response.

Thanks & regards,
A. R. Ullaudeen.

Sep 23, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2017

HDFC Bank Customer Care's response Dear Customer,

You are requested to be in touch with HDFC LIMITED at e-mail ID - [protected]@hdfc.com for resolution of your query/complaint.

-Bejoy
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 500032

Hi payzapp team,

On 7th august 2017, am trying to add rs. 20000 in my payzapp wallet ([protected]) from icici credit card with transaction number 74799207219000990084673. The amount got deducted from credit card and transaction failed at payzapp wallet. I wrote mail to payzapp customer and got reply like 'it will get refund in 5 working days. But on 11th aug when i called icici customer care they said that amount is already claimed by payzapp. Hence am requesting payzapp to add rs.20000 in my payzapp wallet.

This above response is clearly showing that you guys are here to cheat people. Worst customer service it will never conncet on call.

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Card holder name - komal gupta
Card no. [protected]
I have requested to terminate the service of credit card and have sent application letter and 4 pieces of card to chennai head office but it's still not terminated yet. No reason is given by the bank for not terminating the card, it's been so long. Kindly terminate the card as soon as possible.

Sep 16, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2017

HDFC Bank Customer Care's response Dear Customer,

We acknowledge receipt of your destroyed credit card, however, we are not in receipt of any written request for cancellation of your credit card, hence we are unable to proceed with your request. We request you to send a duly signed written request to the below mentioned mailing address to enable us do the needful.
HDFC Bank Cards Division
No.8, Lattice Bridge Road
Thiruvanmiyur
Chennai – 600 041

-Anay
HDFC Bank Customer Assistance

View replies

S

Souvik Sinha14

from Gurgaon, Haryana

Aug 11, 2017

Hi,
I cancelled my flight tickets 3 weeks ago.
I got confirmation from Ibibo about refund acknowledged by Bank.

But still no amount has been refunded.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka

I am working on mnc from last 5 years. Hdfc bank people them self assumed that i resigned my company and they changed my sal account to normal. I have rised several complaints from feb 2017 and each and every time they are giving reasons but still it is in normal account only. There is no reason why they assumed that i am not working my sal is crediting in same account from las5 years. Still no resolution. I have wasted my time and money due to this.

Sep 11, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560040

Greetings,

My name is sandeep. Time and again i have been getting calls from the hdfc bank pressurizing me to take their credit card and personal loans. Even though my phone number is on do not disturb list it seems to have no value. The shameless call centre guys from hdfc are continuously calling and disturbing. Rhodium i request you to look into this matter as soon as possible.

HDFC Bank customer support has been notified about the posted complaint.

Sep 07, 2017

Updated by Sandeep B.N Its me Sandeep here again.
Recently I got calls seeking personal loan again from HDFC.

[protected]
[protected]
[protected]

I am registerd on both TRAI DND and HDFC DND.

This seems to have very less value for HDFC bank.
Fristly HDFC has to stop assuming that we can't survive without their loans.

I understand I am in republic of india where no one is really bothered. But try to take some action at least for drawing govt salary.

View replies

S

subbareddy tummuru

from Hyderabad, Telangana

Aug 28, 2019

Many of people are facing this issue. Receiving too many calls from HDFC. Please address this issue.

Reply

Helpful

1 other people found this review helpful

1 found this helpful

1 Comment

Post your Comment

Comment Guidelines

Address: Cuttack, Odisha, 753002

My name is kamalajit parida. I joined a company in the year 2015 and that company opened my salary account in hdfc bank i left that job after few month because of personal reason. At that time my account balance was less than rs.5, 000. It happend without any notification or sms. And now i. E. After 1 years it is showing negative balance of more than 9000. I am totally shocked and worrying about the same.
Can you please suggest me any way that what should i do. Can it be waived or i will have to pay all these amount.. I belongs to a poor fimily. And my father treatment in scb medical. Please help me to close my account. My customeri id[protected] and my mailing id kamaljit. [protected]@gmail.com
Please sir help me to close my account

Sep 14, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2017

HDFC Bank Customer Care's response Dear Customer,

We would like to inform you that there is a outstanding charges [AMB, etc...] on your account to be recovered.

Hence we request you to maintain a sufficient balance in your savings account or transfer the same so that the charges can be recovered. For further assistance on your outstanding charges or for closure of your account we request you to visit your account branch.

Please feel free to speak to our Branch Manager Mr. Prasanta K Behera on[protected] / [protected].

-Bejoy
HDFC Bank Customer Assistance

View replies

K

kamaljit. parida

from Ranaghat, West Bengal

Aug 16, 2017

Please sir i wrong send this mail i wants to used this account. So please ignor my mail.
Thank you

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: Hdfc bank

I have applied for check book request on 9/08/2017 so would you like tell me plz when i recieved it.

Its very urgent requirement. I had applied for personal loan and it is already approved. Kindly check my check book status. I am unable to track it.
Plz kindly look into my matter.

Shreyansh saurabh
A/c [protected]
Reference number - 6783a0

Sep 17, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2017

HDFC Bank Customer Care's response Dear Customer,

Kindly note that your chequebook has been dispatched to your mailing address updated in our records on August 10, 2017 through Speedman Air Express vide Reference Number: HBN[protected] and is in transit. The same will be delivered within 7 working days from the date of dispatch.

-Bejoy
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gurgaon, Haryana, 122002

Website: www.jukasojourneys.com

Dear sir,
Kindly stop my credit card payment held to jukaso journeys rs.50, 000 from my credit card no.[protected]xxxx.
I have charged rs.50, 000 after my non permission by jukaso journeys.
I have already registered a complained on same day (On 6th aug.2017) on hdfc phone-banking for stop payment/charge back/
Please call me on my mobile no.[protected].
Kindly help me to recover/charge back to my amount rs.50, 000 in my credit card.

Regards
Ankur saxena
Mob:[protected].

Oct 2, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2017

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

-Bejoy
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have made a transaction by my debit card of rs 1799 on 18/6 the amount was debited three times out of which only one transaction was successful on making a complaint on customer care my amount was being reversed on 03/07 i. E 1799*2 but on 13/07 the reversal i received was again debited on contacting customer care again they told me to give the dispute form to the branch, i did the same and more than 20 days are over i neither received...

Helpful

Found this helpful?

Write a comment

I tried to add from my Indian bank to payzapp wallet. Amount is deducted from my Indian bank account. But still it is not credited to my wallet and also it is not refunded to my account also. For refunding it will take nearly 5 working days.Now its very urgent for me.What I have to do noe? Please try to resolve this problem. Its a very big problem for the customers....

Helpful

Found this helpful?

Write a comment

Address: 700124

'punjab sweet house' (Ph no.[protected]), ranchi, jharkhand i was wrongly charged with rs.12000/-at 20:34:24. Unmindfully i paid the price on their pos macine (Batch no:000868) of hdfc bank, ranchi branch (Ifsc:hdfc0000150). But after recognising their mistake i immediately rushed to the manager and he immidiately made a 'void sale' receipt from the same machine. But it is their second mistake. As i was using debit card, they should make a 'refund' receipt in stead of 'void sale'. As a result after 4 days i have not received my money back. More over punjab sweet house doesn't receive my call. As i am from west bengal and the "shop" is in jharkhand i've to complain through you. Please do the the necessary steps.

Sep 12, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2017

HDFC Bank Customer Care's response "Dear Customer,

I request you to share your account / cust ID / TID number details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance"

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 231205

Dear sir,
Your branch patwadh, sonebhadra, UP
Your manager should always chewing tobacco and misbehave with customer, no manner how to talk custumer, always busy on mobile.i cant be ignore plz take necessary action
Your staff Rahul singh, HDFC patwadh cant satisfy custumer misbehave always, i hurt from him

Thanking you
Your custumer
Patwadh, sonebhadra up
231205

Sep 11, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2017

HDFC Bank Customer Care's response Dear Customer,

Request you to write to [protected]@hdfcbank.com along with your registered contact details/account details/email id with ref ID-TTU[protected] in the subject line. Will get back to you.

-Bejoy
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 380015

On 17th june 2017 through hdfc bank we updated aadhaar card through sms. We got confirmation from bank that details will be updated within 10 days. However till now the details have not been updated in account numbers:
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
Kindly solve the matter. Contact [protected]

Sep 11, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2017

HDFC Bank Customer Care's response Dear Customer,

We note that your Aadhar number is not yet updated in our records. Kindly share us the SMS screenshot of the request sent and the confirmation SMS received for Aadhar updation. Alternately, You can update your Aadhaar number through Netbanking by following below mentioned step :

Access your NetBanking account with your Customer ID and IPIN (NetBanking Password).
Select ""View/Update Aadhar number "" option under the Request menu from the Menu bar located on the left hand side of the web page.
Enter the Aadhar number
Click on ""Update""
Confirm if your address is correct or not by clicking on check box
If your addresss is correct click on ""Confirm"".
Incase there is any change in your address, you can update the same using the ' Update Address Option' online.

Your aadhar card number will be updated in our system, within 3 to 4 working days. We request you to please Login again after 4 working days, and view the updated details.

You can also view/update your Aadhar number by clicking on ""Update Contact Details"" on the top.

We inform you that you can also update your Aadhaar number through MobileBanking app (on Android and iOS phones) by following below mentioned step:
Log in to MobileBanking
Select ""Request"" section under Accounts and tap on ""View/update Aadhaar number""
Select the account where you wish to link your Aadhaar number
Input your Aadhaar number and re-enter your Aadhaar number and tap on ""update""
Tap on ""confirm"" to submit the record
Your aadhaar number will be updated in our records within 3 to 4 working days.

Alternatively,

To update your Aadhaar / UID number to your HDFC Bank Savings Account, you can visit any of your nearest HDFC Bank branch along with original Aadhaar card or E-Aadhaar letter, and submit the form duly signed available in the link given below (format is available with branches too)

Please download the form from the link mentioned below :

http://www.hdfcbank.com/assets/pdf/05012013_Aadhaar_Updation_form.pdf

Once the request is received and found to be in order, the Aadhaar / UID number will be updated with us in 5 working days.

Please visit the following link for address of our branches

http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch/all-facilities/gxissh3j .

-Anay
HDFC Bank Customer Assistance

Aug 18, 2017

Updated by Avaniparikh As required by you I am attaching herewith the screen shots of the SMS for updating of Aadhar card and it's confirmation reply

Sep 04, 2017

Updated by Avaniparikh I had last updated my complaint on 18th August 2017.However till date the matter has not been resolved

View replies

A

Avaniparikh

from Mumbai, Maharashtra

Sep 9, 2017

My matter is pending since 17th June and query is pending since 10th August 2017. Last I updated on 4 th September to which I still have not received any reply and neither has my matter been solved

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Ghaziabad, Uttar Pradesh, 201002

Sir,
I hereby inform you that I was HDFC credit card holder with the CC no.
[protected].
Your executive collected the cheque no. 309553 of SBI Shastri Nagar, Ghaziabad for Rs. 49970/- Dated 5/3/2017 for cancellation of above credit card. But my card has not been cancelled and I am receiving card statement till today.
Kindly look into the matter.

Sep 11, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2017

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed and you may look forward to receive a response toyour e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

-Anay
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh, 500001

Website: www.hdfcbank.com/htdocs/PayZapp/index.html

I added the amount of Rs 5000/- SBI CREDIT CARD TO payzapp on login id is [protected], as dated 10. 08. 2017 i got a message to my registerd Mobile no RS.5, 000.00 Was spent on your SBI Card at PayZapp on 10.8.2017, but amount not Deposited in payzapp app portal
So kindly credit of amount of rs 5000/- in payzapp app as soon as possible.
Is there any channel to contact payzapp support desk I am trying to contact @ [protected]@payzapp.in and [protected]
but no response since long. i need my money back it urjent
Regards
Karthik rama
Ph No : [protected]

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 122001

I have applied in HDFC bank for home loan with application no S.no[protected].. my application n has been closed due to bank norms and my loan not approved. my amount has been detected from my account. Now i am following continues but not getting any response for refund my amount rs 6654.

its has been already communicated to loan dept team but not getting any response. because they are saying it will be take care by other person..

Sep 11, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Aug 10, 2017

Updated by harishkumar233 I have applied in HDFC bank for home loan with application no S.no[protected].. my application n has been closed due to bank norms and my loan not approved. my amount has been detected from my account. Now i am following continues but not getting any response for refund my amount rs 6654.

its has been already communicated to loan dept team but not getting any response. because they are saying it will be take care by other person..

Verified Support

Aug 11, 2017

HDFC Bank Customer Care's response Dear Harishkumar,

It remains our priority to redress your concerns. We would request you to post the details of your concern at
http://bit.ly/1GG54RP to help us address the same effectively.

Regards,
Team HDFC Home Loans

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh, 500081

Website: Payzapp

I got 5000/- rupees deduction from the payzapp, but money is not added to my wallet.

This happened on the 10th day of august 2017

Customer service is completely bad.

Please look into this issue and try to refund my money.

My payzapp number :[protected]

My contact number : [protected]

My mail id : [protected]@gmail.com

Thanks & regards,
Lokesh.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gurgaon, Haryana, 122001

My name is Om Parkash, cell no is [protected] my CIBIL record showing unnecessary loan amount around 5, 80000 Rs. This loan amount not belong to me, as per CIBIL they collected this information from HDFC bank, I went to HDFC bank why they provide fake information about me to CIBIL, I need the Loan on urgent basis but due to that 5, 80000 loan already shown in my CIBIL record I can't avail the loan facility request to HDFC bank and CIBIL pls don't keep the fake information due to which people get in trouble, if this will not get solve within a day will attempt suicide, HDFC bank & CIBIL will be responsible for the same, I try to contact to CIBIL but they decline my call, ‬

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hello,
On 9th August, i transferred 5000 rs to a wrong icici account from my hdfc payzapp account.
It was supposed to be sent to my account[protected] but it got transferred to another account[protected].
Transaction id[protected]nG76wK1
I visited both the banks and told them the incident in details.
But no bank is ready to take the responsibility and solve the issue.
Icici bank customer care gave me the details of account but said as hdfc is the initiator of the transaction, they have to raise the request.

Hdfc bank said, as the transaction has completed, they can not raise the request and icici bank has to support.

Please help me and refund the money or at least contact to that person and ask him to send it back.

Sep 23, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2017

HDFC Bank Customer Care's response Dear Customer,

We are looking into the issue and will respond to you with e-mail reference number[protected] within 2 working days.

-Bejoy
HDFC Bank Customer Assistance

View replies

ICICI Bank Customer Care

from Mumbai, Maharashtra

Aug 10, 2017

Dear Customer, (Vinod.Gandla )

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (insert post ID here) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Reply

ICICI Bank Customer Care

from Mumbai, Maharashtra

Aug 10, 2017

Dear Customer, (Vinod.Gandla )

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4dr21) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 1174

mentally torched and abused by hdfc bank employees

Post your Comment

refund of money

Post your Comment

hdfc bank hdfc payzapp add money failed

Post your Comment

I'm complaining about the termination request for my credit card

Post your Comment

i am trying to update my employer details from last 5 months

Post your Comment

irritating calls for personal loan and credit card

Post your Comment

account got negative

Post your Comment

check book delivery report

Post your Comment

stop credit card payment-scam, fraud-jukaso journeys

Post your Comment

debit card failed transaction

about the app

refund of money through post from retailer

Post your Comment

regarding your staff

Post your Comment

aadhar card updation

Post your Comment

credit card not cancelled

Post your Comment

funds not deposited in payzapp

Post your Comment

loan application amount refund

Post your Comment

money refund

Post your Comment

fake information provided by hdfc bank to cibil

Post your Comment

hdfc bank payzapp - transfer money to wrong account

Post your Comment

Related businesses