HDFC Bank Complaints & Reviews

Dear sir,

Ur hdfc bank executive mr. Soubhagya pradhan offered me a credit a credit card on dated 22th jul 2017. I have provided all relevant documents related to credit card application. Application no is [protected]e8.

After few days u executive visited our house & tele verification has been done.

When i tracked my application on 10th aug status showing disapproved without stating any reason.

Before providing all personal document i have asked many times about criteria.

Without stating any reason why application is disapproved? Another thing is that i have not visited ur bank for applying credit card.

If this is a drama why u have wasted my time & personal documents.

If any thing is not realistic plz dont encourage it & don't loss our time.

Regards

The amount of rs.5000/- remitted on account of credit card payment is not reflected in the receipt by your credit card deptt.

On thursday, 27 july 2017 1:34 am, "[protected]@kotak.com" wrote:

Dear customer,

We wish to inform you that rs.5000 has been credited to destination account as per your request for neft transaction on[protected] at 14:32:30. Please find the details as below:

Bank name: hdfc bank ltd
Destination account number: [protected]
Beneficiary name: hdfc
Debit bank account number: xx0373
Utr reference number: kkbkh[protected]

I have remitted rs.39000/- towards credit card payment of icici bank, the same has by fraud or negligence gone to another account of hdfc.in spite of several attempts by kotak mahindra bank, the same has not been reversed.

Rrn no:-
[protected]
Wrong beneficiary account number
Xx0899
Wrong beneficiary account name
J. A. Enterprises
Correct beneficiary account number
[protected]
Correct beneficiary account name
Icici bank limited
Date of transaction
07 august 2017
Amount rs.39000/-

Request all help in these matters

Else, i will be compelled to lodge police complaint as well as take up the matter with rbi/banking ombudsman

My old company has opened my salary account in 2015, but after few months i left the company because i got the better opportunity some where else after that i never used that account, but now its showing re's -8300 in account,
I don't want to pay any penalty, i want to close my account as soon as possible. Please help

According to new rbi guidelines banks are not supposed to penalise for dormant accounts but when i contacted the customer care they are refraining from closing it saying i have to fill the fine.
Where should i approach now. Please help.

Dear seniors of hdfc bank -

Please pay some attention to resolve my issue.

This is my second complaint for the same issue, i am waiting for the solution from bank but unfortunately bank have no time to address the issues other then auto mails.

Following complaint i had made on 7th july and since then i am waiting for the solution since i have been wrongly charged around 15k in multi pal transaction that too without my intimation/agreements.

My last complaint is still open but bank has shared me mail that it has been closed. (Ttu[protected]th july 2017)

I have not received any calls from bank other then 1 call made by branch staff who was damn rude to discuss the matter and moreover rather then providing me the solution unnecessarily threatened me over call and took the whole conversation in different way.

It is highly disappointed to be a customer with hdfc bank.

My last complaint.

Hi

I have a car loan from kotak mahindra bank and esc made through hdfc bank since i had my salary account in hdfc only, this loan has started in 2012 and my esc was automatically deducted from my salary account, however it was never the pain until i was getting my salary into hdfc but due to some issues with hdfc my company has shifted the salary account from hdfc to axis and now the real trouble started, i tried to maintain a sufficient balance in hdfc but sometimes esc amount got deducted and sometimes it wasn't, i never checked my hdfc bank account since it seems a smooth account & esc's but one fine day i came to know that every esc bounce has charges that too even after i have amount in my bank, 2-3 month there were chances where in i couldn't pay emi's and cleared the same with kotak via cash payment & my emi with kotak was never stacked.

I have been charged around 850+ taxes multiple times, where in i have paid all my emi's to kotak on time.

Please help to get the charges reversed since i was not aware about the same.

Please contact on [protected]@yahoo.com for further details.

Regards
Anil


Complaint marked as resolved aug 8, 2017
Complaint status
[jul 07, 2017] hdfc bank customer support has been notified about the posted complaint.
Hdfc bank customer care's response, jul 08, 2017
Dear customer,
Kindly mail us at [protected]@hdfcbank.com from registered email id along with customer id, charges details, and your registered contact details mentioning reference id ttu[protected] in the subject line. The concerned department will assist you.
-manoj
Hdfc bank customer assistance
Updated by anil_ksaluja, jul 22, 2017
I have replied to said it. Please support
Updated by anil_ksaluja, aug 01, 2017
I am still waiting for the resolution for my issue.
Updated by anil_ksaluja, aug 03, 2017
No one have reverted to me, seems hdfc has lost even courtesy to address the complaint and revert to its customer.

Dear sir i have six years relation with your bank and am happy with your customer service but some of your employees mentally torched and abused with me regarding payment of credit card i have sattelment later of hdfc bank and i pay payment on time but your employees harrassment me from last 15days your employees call me and harrassment and abused with me regarding this i complaint to your branch manager mr kulwinder singh but no any nacessery action taken by his side your branch office number is [protected] very poor and third class services in this dugri ludhiana punjab 141001 branch am very unhappy

Thanks regards
Vishal kumar
Ac.[protected]

From: a. R. Ullaudeen.
Date: thu, aug 11
Subject: refundable processing fees
To: urhomeguide. [protected]@hdfc.com

Hi,

File no :[protected]

Name : a. R. Ullaudeen

Processing fees: rs. 15, 000/-

Mobile no: [protected]

A/c no; [protected]

I was unable to get the loan amount from the bank due to legal processing fails. I request you to refund my processing fees rs.15, 000/- as soon as possible and i will collect my refund processing fees directly to your center or send the amount inmy accunt no. Please reply me when should i come and collect it, or when it will credit in my account.

Awaiting for your response.

Thanks & regards,
A. R. Ullaudeen.

Hi payzapp team,

On 7th august 2017, am trying to add rs. 20000 in my payzapp wallet ([protected]) from icici credit card with transaction number 74799207219000990084673. The amount got deducted from credit card and transaction failed at payzapp wallet. I wrote mail to payzapp customer and got reply like 'it will get refund in 5 working days. But on 11th aug when i called icici customer care they said that amount is already claimed by payzapp. Hence am requesting payzapp to add rs.20000 in my payzapp wallet.

This above response is clearly showing that you guys are here to cheat people. Worst customer service it will never conncet on call.

Card holder name - komal gupta
Card no. [protected]
I have requested to terminate the service of credit card and have sent application letter and 4 pieces of card to chennai head office but it's still not terminated yet. No reason is given by the bank for not terminating the card, it's been so long. Kindly terminate the card as soon as possible.

I am working on mnc from last 5 years. Hdfc bank people them self assumed that i resigned my company and they changed my sal account to normal. I have rised several complaints from feb 2017 and each and every time they are giving reasons but still it is in normal account only. There is no reason why they assumed that i am not working my sal is crediting in same account from las5 years. Still no resolution. I have wasted my time and money due to this.

Greetings,

My name is sandeep. Time and again i have been getting calls from the hdfc bank pressurizing me to take their credit card and personal loans. Even though my phone number is on do not disturb list it seems to have no value. The shameless call centre guys from hdfc are continuously calling and disturbing. Rhodium i request you to look into this matter as soon as possible.

My name is kamalajit parida. I joined a company in the year 2015 and that company opened my salary account in hdfc bank i left that job after few month because of personal reason. At that time my account balance was less than rs.5, 000. It happend without any notification or sms. And now i. E. After 1 years it is showing negative balance of more than 9000. I am totally shocked and worrying about the same.
Can you please suggest me any way that what should i do. Can it be waived or i will have to pay all these amount.. I belongs to a poor fimily. And my father treatment in scb medical. Please help me to close my account. My customeri id[protected] and my mailing id kamaljit. [protected]@gmail.com
Please sir help me to close my account

I have applied for check book request on 9/08/2017 so would you like tell me plz when i recieved it.

Its very urgent requirement. I had applied for personal loan and it is already approved. Kindly check my check book status. I am unable to track it.
Plz kindly look into my matter.

Shreyansh saurabh
A/c [protected]
Reference number - 6783a0

Dear sir,
Kindly stop my credit card payment held to jukaso journeys rs.50, 000 from my credit card no.[protected]xxxx.
I have charged rs.50, 000 after my non permission by jukaso journeys.
I have already registered a complained on same day (On 6th aug.2017) on hdfc phone-banking for stop payment/charge back/
Please call me on my mobile no.[protected].
Kindly help me to recover/charge back to my amount rs.50, 000 in my credit card.

Regards
Ankur saxena
Mob:[protected].

I have made a transaction by my debit card of rs 1799 on 18/6 the amount was debited three times out of which only one transaction was successful on making a complaint on customer care my amount was being reversed on 03/07 i. E 1799*2 but on 13/07 the reversal i received was again debited on contacting customer care again they told me to give the dispute form to the branch, i did the same and more than 20 days are over i neither received...

I tried to add from my Indian bank to payzapp wallet. Amount is deducted from my Indian bank account. But still it is not credited to my wallet and also it is not refunded to my account also. For refunding it will take nearly 5 working days.Now its very urgent for me.What I have to do noe? Please try to resolve this problem. Its a very big problem for the customers....

'punjab sweet house' (Ph no.[protected]), ranchi, jharkhand i was wrongly charged with rs.12000/-at 20:34:24. Unmindfully i paid the price on their pos macine (Batch no:000868) of hdfc bank, ranchi branch (Ifsc:hdfc0000150). But after recognising their mistake i immediately rushed to the manager and he immidiately made a 'void sale' receipt from the same machine. But it is their second mistake. As i was using debit card, they should make a 'refund' receipt in stead of 'void sale'. As a result after 4 days i have not received my money back. More over punjab sweet house doesn't receive my call. As i am from west bengal and the "shop" is in jharkhand i've to complain through you. Please do the the necessary steps.

Dear sir,
Your branch patwadh, sonebhadra, UP
Your manager should always chewing tobacco and misbehave with customer, no manner how to talk custumer, always busy on mobile.i cant be ignore plz take necessary action
Your staff Rahul singh, HDFC patwadh cant satisfy custumer misbehave always, i hurt from him

Thanking you
Your custumer
Patwadh, sonebhadra up
231205

On 17th june 2017 through hdfc bank we updated aadhaar card through sms. We got confirmation from bank that details will be updated within 10 days. However till now the details have not been updated in account numbers:
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
Kindly solve the matter. Contact [protected]

Sir,
I hereby inform you that I was HDFC credit card holder with the CC no.
[protected].
Your executive collected the cheque no. 309553 of SBI Shastri Nagar, Ghaziabad for Rs. 49970/- Dated 5/3/2017 for cancellation of above credit card. But my card has not been cancelled and I am receiving card statement till today.
Kindly look into the matter.

I added the amount of Rs 5000/- SBI CREDIT CARD TO payzapp on login id is [protected], as dated 10. 08. 2017 i got a message to my registerd Mobile no RS.5, 000.00 Was spent on your SBI Card at PayZapp on 10.8.2017, but amount not Deposited in payzapp app portal
So kindly credit of amount of rs 5000/- in payzapp app as soon as possible.
Is there any channel to contact payzapp support desk I am trying to contact @ [protected]@payzapp.in and [protected]
but no response since long. i need my money back it urjent
Regards
Karthik rama
Ph No : [protected]