Claimed

HDFC Bank Complaints & Reviews

2.9
Last updated May 4, 2024
Complaints 32728
Resolved
18405
Unresolved
14323
Quick Links
Statistics
Share
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
HDFC Bank
Customer Service Contacts

HDFC Bank Phone Numbers

Toll free
1800 425 4332
2792
1352
1800 221 006
1060
653
Phone
+91 22 6160 6161
1090
599
+91 22 2498 8484
362
302
+91 22 6652 1000
262
305

HDFC Bank Website

HDFC Bank Head Office Address

Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

HDFC Bank reviews & complaints page 1176

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
from Mundi, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding credit card one assist membership fees

Address:Ratlam, Madhya Pradesh, 457001
Website:Hdfcbankltd.com, [email protected]

I got hdfc bharat credit card 2 to 3 days ago with a limit of 25000.
Today hdfc charge of rs. 1300/- as a insurance of my credit card, and now today my new limit available is rs. 23700/-.
My question is that, when the bank employee call me for a new credit card. I ask her, whether there is any kind of charge, annual fees or any other fees relating to credit card. But she says no, there is no fees, charges for your credit card.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hdfc life insurance frustrated

Never go with hdfc life insurance. They will screw your life. I surrendered my policy 3 weeks back and provided all the documents they need. Went to branch 5 times and called customer service 3 times. Every time they abruptly hung up without even willing to listen. No one is willing to help. Extremely frustrated with hdfc customer care and branch. It may be just my experience but ridiculous they are. I've been there customer for 6 years and...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted from salary account

Address:Kolkata, West Bengal, 700091
Website:[email protected]

I have been logging complaint with hdfc bank since may 2017, as money was getting deducted from my account stating "deduction due to low fund" and "annual maintenance". As this is a salary account there should not be any such deduction. Despite of repeated assurance, money is getting deducted from the account on regular basis. If you could look into it and get it sorted. Complaint reference number with hdfc: 'hbl=[protected]' and 'hbl=[protected]'....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nandlal varma
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud executive

Address:New Delhi, Delhi, 110034
Website:consumer complants

Dear sir/mam,
Mere sath hdfc bank ke executive full fraud mere ko only rs 500.00 ka deduction hoga, 50, 000 ka loan lene pe mere pahle se bhi hdfc bank se loan chal raha tha jis pe top up ka offer aaya tha, but mere jo deduction ho ke aaya h wo rs-5190 ka deduction ho h, abbhi me unko call kar raha h to muje hi galat bolte h nahi koi bhi meri problem thik kar rahe h, executive ka name - ruchi cell no -[protected], manager kundan singh...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nitin Dadhich
from Noida, Uttar Pradesh
Report
Copy

regarding hdfc poor service and bad behavior with clients

Address:Ghaziabad, Uttar Pradesh, 600002
Website:www.hdfcbank.com

Dear sir/madam
My self nitin sharma and i belong to ghaziabad, in delhi ncr region,
I feel very bad to writing this mail because of your bad selection of staff and executives they really don't know how to handle their clients,

Approx 2 months earlier i got a call from ([protected]) your hdfc credit card department and they offer me a hdfc credit card, i accept the deal and agree to submit my required documents...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Neelesh Sapra
from Gonda, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding charges levied

Address:Udaipur, Rajasthan
Website:www.hdfcbank.com

Sir i m having a dod at ur bank in which int. Was charged 12.25% for which i approached to bank several times &at last i got rate approval but they r now asking for unjustified charges of rs 6500/ which is very much for just rate revision as i m longly associated with bank i approached to higher officials but nobody helped.
Therefore i request the bank to plz look into my matter.
Ac no. [protected]
Rgds
On prakash...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anika2015
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to open account even after 3 weeks

Address:Hyderabad, Andhra Pradesh, 500030

I have applied to open new account on 01.07.2017 in hdfc nizampet road branch. Reference number is mf[protected].

I have not yet open the account as well as not received any kit supporting the account opening.

I have reported this to particular hdfc bank staffs & manager several time, but they are callous & non responsive to my request.

I am surprised & rather frustrated with the quality of service...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deepak Pasricha
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to contact

Address:New Delhi, Delhi, 110059
Website:[email protected]

I am not able to contact to your customer care number. I have current account in your bank there is lot problem in that account please contact me at my number.[protected]
My customer id is 72302199
Current account number.[protected]
Balaji enterprises.
My 4. Cheque is return from my account without any reason. I am not able to convince to my party's. Why chq. Return....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
R'uturaj R'ajendrakumar R'aval
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hdfc credit card fraud call

Address:400066

I received a call from [protected] and they asked me about my hdfc credit card, and they wanted to talk to me, that they have some serious issues to talk about.

First, they called me but i was not able to hear properly so i asked to call back and when they called back, they told me above mentioned thing.

Funny thing is i don't have hdfc credit card nor i hold any account in this bank!

As soon as...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajni Raichandale
from Delhi, Delhi
Report
Copy

cancellation of one service

Address:New Delhi, Delhi, 110092

Without intimation one assists has been activated the service please cancel and refund my money. I already customer care but no use.

I would like the one assits service to be cancelled and refund of the money to be done to my account. Asap

Because my credit card bill increase month by month, now the recently credit card statement month of july amount is required 3089. Who pay the amount of bill.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kkb31
from Dharmsala, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassment by collections department

Address:New Delhi, Delhi

Dear sir/madam

I am a credit card holder with hdfc bank since long. I have used the card and was regularly paying back the bank as the records would show.

Now this has reference to my outstanding for the month of june, 2017, i missed its due date and later on 14th july received a call from collection department and assured them to pay it by next day (15th) but unfortunately forgot to drop the cheque. Since...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rutuja1508
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

employee in hdfc bank

Address:411038

Hi,
I had applied for loan with hdfc bank (Paud road kothrud). I got a call from shilpa (Vimannagar, pune) employee regarding collection of documents. Mahendra (Unknown) fraudulently picked up documents from me stating that he was employed with hdfc bank (Paud road). When i got a call from paud road branch that time i got to know that they never sent anyone to collect the documents.
When i asked mahendra/shilpa for my documents...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dheerajmadan
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

account blocked without intimation

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:hdfcbank.com

My Account is blocked without my intimation, I got an SMS saying pending of KYC documentation which I did 1 month back after I received a call for HDFC Bank executive, please unblock the same ASAP, please reach out to me at dheeraj.[protected]@gmail.com or +91-[protected] and resolve the issue ASAP.
I have submitted even hard copy of PAN card and Aadhar card at Bank still not unblocked..

Dheeraj Madan
+91-[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dr-Anwesa Sarkar Saha
from Mahishadal, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misbehave

Address:Darjeeling, West Bengal, 734006
Website:HDFC

My account has freezed without any information. Then i visited my hdfc siliguri panitanki branch and submitted my
Koic form adhar card and pan card as per instruction. There is an employee named mrs dobolina guha against whom i want to lunch a complaint. Her behaviour is very insulting. I don't believe she has any right to behave like that as she was bound to help her customer with any means. I don't know if any step will be taken...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Brijesh Oza
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

account frozen

Address:Bhavnagar, Gujarat, 364002

Dear sir,

I am brijesh oza my account is in hdfc, bhavnagar branch. This is my salary account. My account is on debit frozen on 12/07/17 without any written or verbal intimation i went to branch & came to know re kyc documents is not submitted same day i. E. 13/07/17 have submitted rekyc documwnts but unfortunately bank took 3 days to reestablish transaction in to my account. Due to this cheque issued to lic for a premium...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mtousif
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

personal loan

Address:560032
Website:HDFC PL

Hi guys dont bother using hdfc bank for personal loan, they always call you telling you are eligible for personal loan, but once you apply after providing all the correct documents too, they ll later come up telling personal loan is rejected due to some internal crap policies.

Even if you send an complaint regarding that, they first ask you, please send us the below detaisl
Name
Name of the excutive
Reference...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
priyank mishra
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card

Address:110017

HDFC people called on my mother's number and call was picked up by my neighbour (aunt) and they disclosed the balance, my minimum and everything related to card, however as per my knowledge Bank can not disclose your information with anyone but they did because of which my parents were ashamed in front of my neighbours .This is the reason i am logging this complaint so that these people should understand what fair practice means.
And...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
0
0374sye
from Srinagar, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rejection of provident fund

Address:190001
Website:www.hdfcbank.com

My name is syed jibran rufaie, i had worked hdfc bank as deputy manager,

I joined the bank on 31/01/2011 and resign on 31/07/2011.

I applied for provident fund, last month, even i send all the documents to withdrawl my p. F..

I also got mail from them, that they have received my documents.

Today on 20/7/17, i got email from them that they can't process my form, and rejected my...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Amit Verma 1989
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud agent giving wrong credit card

Address:Ahmedabad, Gujarat, 382330
Website:hdfcbank.com

I applied for hdfc diners premium debit card but agent without my knowledge change to hdfc regalia credit card.
I don't want to use that credit card.
Credit card agents making fool by changing type of credit card so that we apply another one and their commission doubles as we apply two times.
My hdfc bank credit card app ref no [protected]w3....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rakesh Pooja
from Bikaner, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

freezing account without notice

Address:Jodhpur, Rajasthan, 342001

Dear sir/madam,

I am sad to inform you that my bank account cust id 4518875 has been frozen by your bank. Neither am I able to do any online transaction nor does the debit card work on merchant outlets or ATM machines.

Kindly also note that the same has been done without informing me through any channel. Therefore, any excuse now of Security of account due to suspicious activity is malafide.

Kindly...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy