HDFC Bank Complaints & Reviews

Aug 14, 2017

HDFC Bank Customer Care's response Dear Customer,

You are requested to be in touch with HDFC LIMITED at e-mail ID - [protected]@hdfc.com for resolution of your query/complaint.

-Bejoy
HDFC Bank Customer Assistance

Aug 16, 2017

HDFC Bank Customer Care's response Dear Customer,

We acknowledge receipt of your destroyed credit card, however, we are not in receipt of any written request for cancellation of your credit card, hence we are unable to proceed with your request. We request you to send a duly signed written request to the below mentioned mailing address to enable us do the needful.
HDFC Bank Cards Division
No.8, Lattice Bridge Road
Thiruvanmiyur
Chennai – 600 041

-Anay
HDFC Bank Customer Assistance

Aug 11, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

Aug 14, 2017

HDFC Bank Customer Care's response Dear Customer,

We would like to inform you that there is a outstanding charges [AMB, etc...] on your account to be recovered.

Hence we request you to maintain a sufficient balance in your savings account or transfer the same so that the charges can be recovered. For further assistance on your outstanding charges or for closure of your account we request you to visit your account branch.

Please feel free to speak to our Branch Manager Mr. Prasanta K Behera on[protected] / [protected].

-Bejoy
HDFC Bank Customer Assistance

Aug 14, 2017

HDFC Bank Customer Care's response Dear Customer,

Kindly note that your chequebook has been dispatched to your mailing address updated in our records on August 10, 2017 through Speedman Air Express vide Reference Number: HBN[protected] and is in transit. The same will be delivered within 7 working days from the date of dispatch.

-Bejoy
HDFC Bank Customer Assistance

Aug 16, 2017

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

-Bejoy
HDFC Bank Customer Assistance

Aug 12, 2017

HDFC Bank Customer Care's response "Dear Customer,

I request you to share your account / cust ID / TID number details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance"

Aug 11, 2017

HDFC Bank Customer Care's response Dear Customer,

Request you to write to [protected]@hdfcbank.com along with your registered contact details/account details/email id with ref ID-TTU[protected] in the subject line. Will get back to you.

-Bejoy
HDFC Bank Customer Assistance

Aug 11, 2017

HDFC Bank Customer Care's response Dear Customer,

We note that your Aadhar number is not yet updated in our records. Kindly share us the SMS screenshot of the request sent and the confirmation SMS received for Aadhar updation. Alternately, You can update your Aadhaar number through Netbanking by following below mentioned step :

Access your NetBanking account with your Customer ID and IPIN (NetBanking Password).
Select ""View/Update Aadhar number "" option under the Request menu from the Menu bar located on the left hand side of the web page.
Enter the Aadhar number
Click on ""Update""
Confirm if your address is correct or not by clicking on check box
If your addresss is correct click on ""Confirm"".
Incase there is any change in your address, you can update the same using the ' Update Address Option' online.

Your aadhar card number will be updated in our system, within 3 to 4 working days. We request you to please Login again after 4 working days, and view the updated details.

You can also view/update your Aadhar number by clicking on ""Update Contact Details"" on the top.

We inform you that you can also update your Aadhaar number through MobileBanking app (on Android and iOS phones) by following below mentioned step:
Log in to MobileBanking
Select ""Request"" section under Accounts and tap on ""View/update Aadhaar number""
Select the account where you wish to link your Aadhaar number
Input your Aadhaar number and re-enter your Aadhaar number and tap on ""update""
Tap on ""confirm"" to submit the record
Your aadhaar number will be updated in our records within 3 to 4 working days.

Alternatively,

To update your Aadhaar / UID number to your HDFC Bank Savings Account, you can visit any of your nearest HDFC Bank branch along with original Aadhaar card or E-Aadhaar letter, and submit the form duly signed available in the link given below (format is available with branches too)

Please download the form from the link mentioned below :

http://www.hdfcbank.com/assets/pdf/05012013_Aadhaar_Updation_form.pdf

Once the request is received and found to be in order, the Aadhaar / UID number will be updated with us in 5 working days.

Please visit the following link for address of our branches

http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch/all-facilities/gxissh3j .

-Anay
HDFC Bank Customer Assistance

Aug 11, 2017

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed and you may look forward to receive a response toyour e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

-Anay
HDFC Bank Customer Assistance

Aug 11, 2017

HDFC Bank Customer Care's response Dear Harishkumar,

It remains our priority to redress your concerns. We would request you to post the details of your concern at
http://bit.ly/1GG54RP to help us address the same effectively.

Regards,
Team HDFC Home Loans

Aug 23, 2017

HDFC Bank Customer Care's response Dear Customer,

We are looking into the issue and will respond to you with e-mail reference number[protected] within 2 working days.

-Bejoy
HDFC Bank Customer Assistance