Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Aug 21, 2026
Complaints 32962
Resolved
18423
Unresolved
14539
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 1172

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Selvam16
from Chennai, Tamil Nadu
Aug 29, 2017
Resolved
Report
Copy
Resolved

Address: 620001

[protected]/[protected]
An above number i got a call from this number about loan payment 2000rs, today 12 to 12.30 pm (29/8/17)..
She's speking very worst language and using bad words to me and i record the call what she's speak to me... Pls give mail id i will send the records what she's speak... For full detail pls call to my number [protected].. Otherwise i will take a legal action by court...
Oct 1, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 31, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to write to [protected]@hdfcbank.com along with ur complete issue, caller dtls, card and registered contact dtls with ref ID-TTU[protected] in the subject line. Will get back to you.

-Bejoy
HDFC Bank Customer Assistance
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    Pandey Gupta Priyanka
    from Gurgaon, Haryana
    Aug 29, 2017
    Resolved
    Report
    Copy
    Resolved

    Address: New Delhi, Delhi, 110078

    Ur credit card collection team is illiterate and ill-mannered i think u people should stop selling credit cardwhen u can't maintain customer my this month due date got over n i couldn't pay i told the lady to pag by 1st of sept. And the way she spoke n called my mother the another no. Which is logged with u. I think u people don't know hw to be in customer relationship. Wow no audio attachment option grt.
    Oct 1, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 31, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    I request you to share your complete issue, card details, caller details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

    -Bejoy
    HDFC Bank Customer Assistance
    Hi,
    I am a TCS associate, I lost my food card kindly please block the same
    food card number :[protected]
    mail Id: [protected]@gmail.com

    Pls revert back as early as possible
    Regards,
    Remya
    Hi Team, HDFC Bank collection team doesn't have any intention that from customer to get payment rather they just want to make note that every month th they are calling customer and interest rate will get increased for their customer. I have observed that past 5months no one is ready to resolve the issue rather every month last week
    Helpful
    Found this helpful?
    2 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Shobin Arora
      from Chandigarh, Chandigarh
      Aug 29, 2017
      Resolved
      Report
      Copy
      Resolved

      Complaint regarding taking out chq for clearing. They dont have any fix time. Sometimes they take out clearing at 1pm, sometimes they take out clearing at 2.30. I em facing this problem from long time. Whenever i complaint about this. They give lame excuses. Kindly look into this matter as soon as possible. My currnet accout number-[protected]. My contact number-[protected].
      Oct 2, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 01, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      In terms of Clearing guidelines, issued by RBI, the clear funds balance available in the account at the beginning of the day would be considered for the purpose of Cheque(s) received in clearing. We advise you to maintain sufficient clear funds balance in the account in the future, at the time of issuance of the cheque, to avoid instances of Cheque return and cheque return charges.

      For any further clarification, please feel free to speak to your Branch Manager Mr. Deepak Agrawal
      on [protected].

      -Bejoy
      HDFC Bank Customer Assistance
      I m asking for my account detail and they said go there and there no is ansering me then i ask from manager he said its not our duty go to garh road branch it always happen these people are not giving a valid reply
      sharda offset printers
      hdfc bank sharda road branch
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        G
        G.N.Brahmam Gajjalakonda
        from Vijayawada, Andhra Pradesh
        Aug 29, 2017
        Resolved
        Report
        Copy
        Resolved

        Address: Guntur, Andhra Pradesh, 522503
        Website: [email protected]

        To,
        Hdfc manager

        Respected sir,

        I, sri. Gajjalakonda naga brahmaiah, customer of your hdfc organaization since from 03 years. Further i state that few lines for your kind notice, i have got the all loans from you organization and my track was good stated by my tranctions with your bank and till to date any transaction of payment was not bouns or laps from my payments track.

        Hence, i request that may please be sanction an amount atleast 2 lakhs for insta jumbo loan on my credit card track basis need to emergency essential expenditure to my family. Vide. Credit card no.[protected] at an early date.

        Thanking you sir
        Yours faithfully
        G. Naga brahmaiah
        Oct 2, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Aug 29, 2017
        Updated by G.N.Brahmam Gajjalakonda
        Sir Please to complte my request at an early date.
        Verified Support
        Sep 01, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        We observe that you wish to avail Insta Jumbo loan facility on your card account. We would like to clarify that, all EMI offers are time bound offers. We wish to inform you that we are unable to extend Insta Jumbo loan facility for your credit card at this point of time. We take this opportunity to inform you that we would intimate to you once the offer is available on your card account. We earnestly seek your understanding in this regard.

        -Anay
        HDFC Bank Customer Assistance
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          manpreet90
          from Ludhiana, Punjab
          Aug 29, 2017
          Resolved
          Report
          Copy
          Resolved

          Address: Amritsar, Punjab, 143001

          I deposited 49 k in my hdfc account. After 19 days on there was a deduction of rs.177.00 including gst for depositing the money in the hdfc branch which was apparently not my home branch.
          Kindly refund my money, otherwise it will be very bad impact on customers of hdfc bank.

          This is not good impact of services of hdfc bank. Do the needful as earliest.
          Oct 1, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 31, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          Request you to write to [protected]@hdfcbank.com along with ur complete issue, account/customer Id and registered contact dtls. Please mention Ref ID-TTU[protected] in the subject line for me to track ur mail & assist you better.

          -Bejoy
          HDFC Bank Customer Assistance
          My name is Apurba Kumar Dam.my account number last 5 digit 46885 customer id-7183802 my number ([protected])is registered for sms banking.But from yesterday when I missed call the([protected]) number but no sms cannot receive my number.i called more than 20 times.plz help me
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            rajmallick
            from Raha, Assam
            Aug 29, 2017
            Resolved
            Report
            Copy
            Resolved

            Address: Purba Medinipur, West Bengal, 721653

            I hikmatiar mallick, ac no [protected]. I was opened that a. C. 2-3 yrs ago, due to some financial problem i was not able to maintain the minimum balance. I was left that place after some time for my job. I don't even remember that i have a hdfc bank account. But recently my current company have opened a hdfc salary a. C. For me. When i received my welcome kit, i have get a notice from the bank that " i have a old costumer id and my new salary a. C. Has been linked with that id. And the new id is invalid now. Somehow i have recover my old id, password and opened it. I was shocked to see that my old a. C. Has rs -4917 balance and new salary a. C. Is also converted to saving a. C.. Now i am very upset with that. I want to close my old account without pay the minus balance. Please help me to get my salary a. C. Back.
            Oct 1, 2017
            Complaint marked as Resolved 
            Branch called me and ask me to visit. I was visited the branch and submitted the closure form, they assure me to close the ac on same day. But ac didn't closed. I was contacted the branch after 2 days. They made some unnecessary excuse. I contacted again after 5 days & they made excuse again. I was irritated & file a complain again at HDFC Costumer care. And they closed the ac after that complain.
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              soumyababu
              from Kolkata, West Bengal
              Aug 29, 2017
              Report
              Copy

              Address: 722102
              Website: www.oneassist.in

              I am a hdfc bank credit card holder. The bank has auto debited rs.1299/- from my credit card number ending with 8544 without my concern on date:28/08/2017. I'm not interested about this service & don't want this membership either. So cancel the membership and refund this debited amount of rs.1299/- asap.

              One assist relationship number :- 2591560
              Name:- soumya banerjee
              Mobile no.- [protected]
              Credit card number ending - 8544
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Soumya,

              Greetings from OneAssist..!

              We regret for the inconvenience caused to you.

              As per our records, we can see that your cancellation request is already been processed vide a Service Request number 2295440.

              The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

              Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

              Regards,

              Deepali

              Team OneAssist
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Mrinal Jyoti Sarma
                from Kolkata, West Bengal
                Aug 29, 2017
                Report
                Copy

                Address: Kamrup Metropolitan, Assam, 781019
                Website: [email protected]

                R/sir,
                I take a two wheeler loan for my hero honda passion+ from centurion bank ltd., guwahati br. 6th june 2005. My 2wheelers chess. No:05e09c-24669, my engine no is 05e08m-23174. My regt. No is as-01/v-8552. My loan was cleared in 2007. But because of bank closed i do not have my n. O. C.& now i know that n. O. C. Will be provide by h. D. F. C. Bank ltd.
                So i request u kindly to provide me the same. My contact no.:[protected], e-mail id : [protected]@gmail.com
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Shanker Dayal Chaudhary
                  from Raha, Assam
                  Aug 29, 2017
                  Report
                  Copy

                  Website: hdfcsec.com

                  1. It’s an issue of deep grievance or may be corruption that the scripts purchased like call of adani power @ 32, infy two lots, call of 3 lots & dhfl one lot being sold rather vanished as soon as they entered in profit zone despite having sufficient balance in my account without my concern and acknowledgment and most crucial is that the said details of trading is not reflecting in my transaction details. And if this is the case is true software problem or strategy if so would l would like to close this account from immediate effect as it has resulted into loss of over 40000. Resolve this seriously on priority basis as it has incurred a loss of over 40, 000 and if its and sort of conspiracy i am afraid of future consequences, again an investment in mf worth 1500 was made by the account opener & hdfc bank representative of ranchi branch mr iqbal which is also not reflecting in my relevant column on the screen.
                  2. Highly strange, shocking, dangerous and ridiculous issue………it’s an irritating response from your online chat that can’t be justified under any circumstances just be precise i am asking about the issue of serious concern with my dmat account and not about the facilities provided by the bank about which is of least concerned presently.
                  HDFC Securities customer support has been notified about the posted complaint.
                  Aug 29, 2017
                  Updated by Shanker Dayal Chaudhary
                  1.It’s an issue of deep grievance or may be corruption that the scripts purchased like call of Adani power @ 32, infy two lots, call of 3 lots & DHFL one lot being sold rather vanished as soon as they entered in profit zone despite having sufficient balance in my account without my concern and acknowledgment and most crucial is that the said details of trading is not reflecting in my transaction details. And if this is the case is true software problem or strategy If so would l would like to close this account from immediate effect as it has resulted into loss of over 40000.resolve this seriously on priority basis as it has incurred a loss of over 40, 000 and if its and sort of conspiracy i am afraid of future consequences, again an investment in MF worth 1500 was made by the account opener & hdfc bank representative of Ranchi branch mr iqbal which is also not reflecting in my relevant column on the screen.
                  2.Highly strange, shocking, dangerous and ridiculous issue………it’s an irritating response from your online chat that can’t be justified under any circumstances just be precise i am asking about the issue of serious concern with my Dmat account and not about the facilities provided by the bank about which is of least concerned presently.

                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    Digamber Bajpayee
                    from Guwahati, Assam
                    Aug 29, 2017
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Kolkata, West Bengal, 700067
                    Website: Hdfc

                    I was employee of bajaj allianz staffing solutions at pune. There i've opened a salary account to get my salary. After one month i've to leave the company for personal reasons and return back to my hometown. Then i've contacted my local hdfc branch to get my bank kit but they told me that my account has been blocked. Now i can't withdraw money from my account.
                    Sep 29, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 29, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Request you to write to [protected]@hdfcbank.com along with ur complete issue, account/customer Id / charges and registered contact dtls. Please mention Ref ID-TTU[protected] in the subject line for me to track ur mail & assist you better.

                    Bejoy
                    HDFC Bank Customer Assistance
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      akram111
                      from Valsad, Gujarat
                      Aug 28, 2017
                      Report
                      Copy

                      Application number cc32089786
                      Today i have got a call from hdfc representative!
                      He saying that in salary slip we slated as total earnings was 61222!!
                      But while counting the all salary it slating that 59, 078 only in a may month
                      We are giving the explanation that it was a online generated by http://municipalschoolboardsurat.org
                      Website after talking with my school principal he told me that it was a medical allowance mistake
                      So today i recieved a salary slip from the board directly of july month (7th) month it was totally accurated! If you want i can mail it
                      HDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        N
                        nmrajen
                        from Bengaluru, Karnataka
                        Aug 28, 2017
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: 600092

                        Dear sir,
                        An amount of rs.2242 has been debited from my account number [protected] (Rajendiran) towards electricity charges (Of tangedco) when the payment was made online from tangedco website using net banking vide transaction number[protected] date[protected]. But, the amount was not transferred to tangedco, resulting in payment fail.
                        When i have checked the amount recently, the amount of rs.2242/- was not restored/ redeposited. Pl kindly do the needful and restore the above amount back. Thanks,
                        Rajendiran
                        Oct 6, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Aug 30, 2017
                        Updated by nmrajen
                        The problem has been solved. TNEB/ TANGEDCO accepted the payment. Thanks to the Customer care staff.
                        Rajendran
                        Verified Support
                        Aug 31, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        The transaction has been successfully processed at the Bank's end. Incase if the final status of the transaction is not known, we would request you to check with the merchant.

                        It may take 2-3 working days for the payment settlement to the merchant end. Incase if the merchant denies of having received the funds for the said transaction or there is no revert from the merchant, do share the merchant confirmation of non-receipt of funds on [protected]@hdfcbank.com for further assistance.

                        -Bejoy
                        HDFC Bank Customer Assistance
                        Dear nmrajen
                        This is with reference to your query raised with HDfc bank

                        Your request has been forwarded to the relevant team, who are working on resolving your issue at the earliest. Your issue will be addressed promptly and our team shall get back to you with a resolution within two working days.

                        If you have any queries, please reach out to us. [protected]

                        Regards,
                        Ashish Pathan
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          I
                          Iranna Kenchanagudd
                          from Bengaluru, Karnataka
                          Aug 28, 2017
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: 560027

                          I have purchased 1 investment policy. As there was option for monthly premium and i opted for that. But the hdfc person suggested to make payment through hdfc credit card so that it can be converted to emi later. But its almost 3 months completed it is not converted to emi and daily the interest is going on. When i contacted the person he dint respond properly and used to tell wait for 2 days every time. After some days he blocked my number. I searched his boss number and explained the same and he also doing the same thing. So i visited the branch office and asked politely to cancel the policy and resolve the issue. After this i called around 50 times but no response. Do to all this i request to take serious action and cancel my policy. Hope you understand the pain of a customer.
                          Thank you.
                          Sep 29, 2017
                          Complaint marked as Resolved 
                          HDFC Life customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 29, 2017
                          HDFC Life Customer Care's response
                          Hi, kindly write your issues in detail to us at [protected]@hdfclife.com from your registered Email Id. The details mentioned in the email would be looked into by us and accordingly, the required response shall be shared with you ASAP. Do share your interaction Id once the email is sent by you for us to track the same.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            Pintu De
                            from Kolkata, West Bengal
                            Aug 28, 2017
                            Report
                            Copy

                            Address: Kolkata, West Bengal, 700156

                            I had applied for a credit card in hdfc bank. Reference number [protected]e1. All documents submitted and received verification call many times. After few days i came to know that disapproved without any reason.

                            I have sb, current and demat account in the same bank and also currently holding 2 other credit cards.
                            I was very surprised after hearing the disapproved status and it might hit my credit card rating.
                            I would like to know the real reason.

                            Please help.

                            P de
                            HDFC Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Rafiqur
                              from Panaji, Goa
                              Aug 28, 2017
                              Report
                              Copy

                              Address: Jorhat, Assam, 781006

                              Dear concern,

                              This is to bring to your notice about a bike ref. No as06p 5473 sold to me by bikranjit bora collection manager tw loan of jordan branch in the month of march 2016. The complete amount of the bike had been paid. 45000 paid by cash and 15000 by account transfer. When i asked him about his loan due he told me that he will clear it. But today i. E august he had not yet cleared his loan. It is getting diffucult for me to transfer the bike. When ever i call him his only answer is i am closing it. Plz look into the matter.

                              It's a shame on the part of hdfc bank. If a collection manager does these kind of things then how you bank people question other person who sells there bike without clearing the due. U don't have the right to do so.

                              Regards
                              Rafiqur rashid
                              [protected]
                              HDFC Bank customer support has been notified about the posted complaint.
                              Aug 28, 2017
                              Updated by Rafiqur
                              Dear concern,

                              This is to bring to your notice about a bike Ref. No AS06P 5473 sold to me by Bikranjit Bora collection manager TW loan of Jorhat Branch in the month of March 2016. The complete amount of the bike had been paid. 45000 paid by cash and 15000 by account transfer. When I asked him about his loan due he told me that he will clear it. But today i. e August he had not yet cleared his loan. It is getting diffucult for me to transfer the bike. When ever I call him his only answer is I am closing it. Plz look into the matter.

                              It's a shame on the part of HDFC bank. If a collection manager does these kind of things then how you bank people question other person who sells there bike without clearing the due. U don't have the right to do so.

                              Regards
                              RAFIQUR RASHID
                              [protected]
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Rafiqur
                                from Panaji, Goa
                                Aug 28, 2017
                                Report
                                Copy

                                Address: Kamrup Metropolitan, Assam, 781006

                                Dear concern,

                                This is to bring to your notice about a bike ref. No as06p 5473 sold to me by bikranjit bora collection manager tw loan of jordan branch in the month of march 2016. The complete amount of the bike had been paid. 45000 paid by cash and 15000 by account transfer. When i asked him about his loan due he told me that he will clear it. But today i. E august he had not yet cleared his loan. It is getting diffucult for me to transfer the bike. When ever i call him his only answer is i am closing it. Plz look into the matter.

                                It's a shame on the part of hdfc bank. If a collection manager does these kind of things then how you bank people question other person who sells there bike without clearing the due. U don't have the right to do so.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  nandan.7451
                                  from Jamshedpur, Jharkhand
                                  Aug 28, 2017
                                  Report
                                  Copy

                                  Address: Begusarai, Bihar, 851131

                                  Cancellation of one assist membership i am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number with 2359 without my concern on date 24.08.2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs 1299/-

                                  Name: nandan kumar
                                  Mobile no [protected]
                                  Credit card number ending : 2359
                                  One assist relationship numbe:?
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer

                                  Greetings from OneAssist...!

                                  We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2302651 & the refund will get processed in 7 working days.

                                  Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                                  Regards

                                  Sagar

                                  (Team OneAssist)
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sakkshi Rawat
                                    from Pune, Maharashtra
                                    Aug 28, 2017
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Website: HDFC PayZapp

                                    I tried two transaction worth 3175 and 3000 on 24th and 25th august respectively which were shown successful but were incomplete. I wrote mails to support team for which i got an automated response that they will contact in 24 hours but i have yet not got any reply from them. Also, all their customer care numbers are unanswered saying executives are busy even keeping the line on for 10 mins.
                                    Aug 8, 2021
                                    Complaint marked as Resolved 
                                    Dear Customer,

                                    That sounds concerning.​ For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

                                    -Bejoy
                                    HDFC Bank Customer Assistance
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      monu1227
                                      from Bengaluru, Karnataka
                                      Aug 28, 2017
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Hi,

                                      I had lost my food plus card, i am a cognizant associate, could you block the card and issue the new card. Also my old card has balance money in that account around 8k.

                                      Could you please transfer the amount in the new card. I am waiting for you response.

                                      The food card number is : [protected]
                                      Bank a/c [protected]
                                      Ifsc code hdfc0000718
                                      Name: manish kumar
                                      Please resolve this matter asap.

                                      Name: manish kumar
                                      My email : [protected]@gmai.com
                                      Mobile: [protected]
                                      Sep 29, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 29, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We request you to visit the below link and contact our phone banking team for blocking and reissuance of prepaid card:
                                      https://www.hdfcbank.com/personal/find-your-nearest/find-phone-banking

                                      Please follow the below process to speak to card blocking officer:

                                      1. Press 1 for English language
                                      2. Press 3 for blocking of card

                                      -Bejoy
                                      HDFC Bank Customer Assistance
                                      My hdfc card was debited 6365.31 by
                                      merchant; paypal bistudio 402935. the card was in my possession and i have not done the transaction.

                                      i guess hdfc employes are leaking customer informtion and such unauthorized transactions are happening.

                                      kindly help to recover the money
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        N
                                        navdeep aswal
                                        from Noida, Uttar Pradesh
                                        Aug 28, 2017
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        1) i did an online disneyland ticket booking transaction on 31st may & was debited successfully. This transaction got reversed/credited to my account on 8th june-2017 as it was not complete due to some network issue "reason given by hdfc customer care".
                                        2) i immediately called up hdfc customer care & was informed that it have been reversed & can't be claimed back by merchant in any scenario.
                                        3) after the assurance from hdfc executive, i did a fresh disneyland booking transaction on 11th june-2017 which was successfully charged.
                                        4) to my surprise, i was again charged in the month of july on date of 8th june for the same amount.
                                        5) i ended up paying double for the same ticket hence raise complaint to hdfc for reversal of one of my transaction.
                                        6) complaint no for same is [protected].
                                        7) i'm not getting resolution from hdfc on this complaint.
                                        Oct 1, 2017
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 31, 2017
                                        HDFC Bank Customer Care's response
                                        Dear Navdeep,

                                        We have taken note of your comments expressed and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected]

                                        -Bejoy
                                        HDFC Bank Customer Assistance
                                        Oct 01, 2017
                                        Updated by navdeep aswal
                                        Hi,
                                        My issue have not been resolved yet. Kindly look into same on priority.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit