HDFC Bank Complaints & Reviews

The jio recharge has been done 5 times using credit card. The recharge was not successful all 5 times but amount is debited. Total amount should be refunded is 1364 rupees but 506 refunded only. What about the rest of the amount should be refunded. It has been around 3 weeks, still refund is pending.
I request you to solve this issue as soos as possible. I enjoyed your banking sevices until now. I hope i would not be disappointed about this issue.

Thank you,
Devi

Hi i am a unsatisfied customer of HDFC Bank & they keep on sending me bills which i am not going to pay due to i was promised that if you expense of 70000 in a year then you wont be charged a renewal charge of 500rs which i did but still they charged me 500 rs which was not required.

can anybody please help how to proceed with consumer court in this case?

I received calls from [protected] & [protected] asking for CONFIRMATION of My card Number. After giving the same they wanted other details & I got suspicion & cut the call. Hope HDFC will look into the matter. Also please advice me of any action I should take from my end. When the call came I was in office and busy. However when they wanted more details I did got suspicious and decided to inform HDFC.

I have made credit card payment of my hdfc credit card worth rs 4500 (Four thousand and five hundred) by using hdfc payzapp.
But my transaction was failed without any proper reason of failure
And i got notification that my refund had been initiated immediately.
I have not received any refund yet. I was awaiting from yesterday
Please look into this asap

Name: mayank semwal
Customerid:68856846
Case closed without being resolved, filled complaint form at branch but yet no follow up. No evidence was provided that i didn't take the cash. Just closed the cash of their own.
Complain number: delc[protected]
Amount:8000
Date:5 march 2017
Withdrawal atm: icici, ashok nagar.
Kindly help to resolve my case and don't try to waste valued time of your customers by making a mockery out of their situation.

Hello All,

Good morning!!
By mistake i have transferred cash to HDFC account from my HDFC account,
So, can you please cancel and retrieve to my account.

Reference No:[protected]A1 on 21st April 2017

We request you to please help us, in getting back our amount.

Further details can be shared upon your request.

Awaiting your reply at the earliest.
br...

I did an online transaction on 3rd march for rs.722.50. The transaction was unsuccessful so i did another transaction immediately which was successful but money is debited twice. My account number is [protected]. I raised a complaint in the month of march and i got a message saying the complaint is pending for investigation with merchant, however if i try checking the status for that complaint reference id 1279658, it says it is invalid. Pleases speed up the process, it's already been two months.

I am existing customer in ur bank My name is Munisha Mahajan & customer I'd 43963378 & a/c [protected] in gurdaspur I use credit card link my account I will use credits 13000 approx I more than call to customer Care executive and ask to customers care when is my Dew date of credit Card payments but he is not reply to meet after some days credit Card recovery Team call to me and recovery team collected by me 2000rs is 7 time but payment is not submit in my account after some days I deposit the manual deposit 16800 approx and ur staff asked to me ur credit card payment is complete and after that I am applying loan in Sbi bank and check my sibil in show my credit card payment pending in Hdfc bank but I pay the complete payments of card
Contact to me [protected]

Sir
I tried to withdraw rs 10000 from ICICI bank ATM at Adsandh road panipat.
No money was dispensed. But amount was deducted. Smsreceived at 12:14 noon on March 20; 2017. Then I got rs 10000 twice from idbi atm same day.
Now after 1 month passing hdfc bank says it can't do anything. go to ICICI bank manager.
Im a middle class teacher.helpless.I have talked to customer care 10 times, have emailed numerous times but to no avail.
Kindly help
Thanks
Sangeeta Khanduja
Hdfc account [protected]
Platinum hdfc debit card ending in 2610
Customer id. 40474581

Hi myself mohd khadeer, i received a call from blue dart service and not received a courier because of wrong address, he says that i will not give by hand also could you please help me out. He talk rashly not giving any respect, i want my courier, your services is not good, my courier number is awb-[protected].. Please help me out of this. Thank you.

To,
The Authority In charge
HDFC Security
Indore, Madhya Pradesh

Sub:Intimation of Notice for filing Complaint at SEBI Complaint Redress System (SCORES)

Dear Sir,
Under the instructions of my lawyer I have been directed to send you this 2nd time formal intimation of my intention to file a complaint against your company using SCORES portal and to
File a criminal case in local police stations for the alleged crime of cheating and criminal breach of trust alongwith other charges.Kindly settle my grievances in a peaceful and amicable manner in order to avoid unnecessary legal course of action.
I have incurred a loss of 6, 000/- rupees without any just, proper and reasonable reason. My Demat account has been opened but No one representative has visited my address as promised to deliver services, Due to your terminal issue I'm not able to trade, in manner of fraud This is 2nd time I've intimated to you.
Kindly appoint a authorized person to deal my issue in person.I have been undergoing under a great financial crisis.I am hopeful that company will consider my case with positive mindset .
Thanks in advance.

Yours Faithful
Ramnarayan Sharma
Trading ID : 2973645

I was told by hdfc representative that without incurring any cost my home loan can be switched from icici to hdfc bank. From current high rate of interest to 8.5%. However before sanction letter processing fee cheque was demanded, as a formality and commitment of getting it re-reimbursed in first installment.
After sanction letter they have deducted money, many more papers were asked, and after 3-4 months cheque was prepared now they are asking me to pay mortgage charges, and for that i will have to go to mumbai where property is located, (Which was not told in the beginning). It is causing me trouble, difficulty, inconvenience, and costing me high. And all because of mis-leading/wrong communication. I would have changed roi by paying minimal fee to icici and could have got reduced rate of interest (8.5%) 3-4 months before

Dear Sir

I have applied for HDFC Bank Regalia Credit card on the assurance of your Sales officer that this card is free for lifetime.

Later on my application, your Bank have allotted to me Regalia Credit Card number [protected].

Later on in the month of April 2017 HDFC Bank debited wrongly the charges for Rs. 2875/- towards first year membership fee on dated 31.03.2017, which are appearing...

Hi I am a prime customer for hdfc bank holding a salary account in itpl branch bangalore.
My customer I'd 41973942
Email, [protected]@gmail.com

Recently I got msg that my debit card need to be replaced for chip type with free of cost and on other hand due daily usage wear and tear the card got damaged.
On hoisting and reissuing hdfc has charged 230 rs. Even though it's not a big amount but hdfc has charged for a prime customer. I feel it's not fare.and also the card has not been upgraded. Request to return the amount back to my account and replace the card with upgraded one.

श्रीमान जी निवेदन है कि मेरे मित्र मनोज गोदारा खाता HDFC की शाखा रावतसर में खाता नम्बर [protected] विगत 2 वर्षों से है ।
श्रीमान जी दिनाक 7 अप्रेल को में मेरे खाते में रुपये जमा करवाने के लिए बैंक की शाखा में गया तो वहां पर कार्यरत बैंक कर्मचारी ने 10 रुपये के सिक्के लेने से मना कर दिया व काउंटर से उठकर बाहर चला गया इस सम्बंध में मैने बैंक मैनेजर से बात करनी चाही तो उन्होंने भी बात करने से मनका कर दिया अतः आप से निवेदन है कि भारतीय मुद्रा का अपमान करने वालो के खिलाफ कार्यवाही अमल लायी जावे।

I was sending money into my account no using payzapp. It was not credited in my account. But the amount was debited in payzapp. This transaction done on 25.04.2017. But still i cant get my money in my account or payzapp app. I am checking everyday. But still it was not refund any account. Kindly solve this issue. This is first time i faced this type of problem.

I got call from [protected]. This person introduce himself from hdfc life insurance company. He told me about interest free loan against hdfc life jeevan samruddhi policy plan. He is telling me he is senior manager of hdfc life insurance/loan dept. He told me about and convinced me fully on it.

By several follow up with these people they convinced me to get 10 times of loan of insurance value at 0% interest for ten years. Ie-if i will paid 50000 then hdfc will give rs 1000000 for 10 years with 0% interest and benefit of insurance policy will go to hdfc life.
First it sounds good to ear and any one will attract to it. But be aware of such type of calls

Beacuse they are frauds... Hdfc as brand has become fraud

With the help of this forum, i would like to tell all people to not faith on such type of calls /offers.
These people are third party vendor working for these banks and getting commission on each sell of products.
Please be aware of such type of calls. One of my friend who has already taken a policy and he didn't get any loan after that.
Now he is looking to close his policy but no one is helping him to return his first paid premium.

Regarding : hdfc bank jet privilege credit card no. [protected]
Reference : [protected]

I was in tallin, estonia along with my parents. On the 29.12.2016 i went to a club called madonna which was about 10-15 minutes by taxi from my hotel. Prior to entering the club i had to pay the entrance fee at this club madonna which are incurred through my hdfc bank credit card. Even though the card was chip enabled and is supposed to be a mandatory feature as per rbi, the club incurred the charge through signature and not the pin as it wasn't working on their machine - a fault of the credit card issuer.. I hung my coat in the cloak room which contained the wallet and other personal belongings.

During the time i was in the club, i started getting multiple messages on my phone of the charges being fraudulently incurred as per details below which i saw later when i got back to my hotel

- rs. 105133.95
- rs. 10655.47
- rs. 39070.05
- rs. 24862.76
- rs. 710.65
- rs. 3551.82
- rs. 51415.70

All the abovre charges were declined due to inadequate credit limit.

Prior to the above charges being incurred, during the same time the below charges were approved that was a fraud transaction and not incurred by me.

- rs. 39257.17
- rs. 10733.77
- rs. 105906.57

Any sensible person could say that a fraud had been committed as all these charges were incurred one after the other in a quick succession within a few minutes. I immediately called hdfc bank from tallinn, estonia and after waiting for 10-15 minutes i was connected to the customer care and blocked my card. As per the requirement i immediately went to the estonian police criminal department and lodged my complaint, the same has been forwarded to hdfc bank. The complaint states that the fraud had been incurred and that the criminal was yet to be taken into police custody.

The bank informed me on 28.04.2017 after numerous calls and emails made by me to inform that there was no fraudulent charges incurred - mentioning - hdfc bank says, "we were in receipt of valid documents from the merchant indicating the transactions were incurred in your presence". I immediately called the bank to ask for such documents to check and investigate at my end which the bank refused to provide and hence had to send email to - grievance. [protected]@hdfcbank.com, [protected]@hdfcbank.com asking for such documents.

I am shocked of this callous behaviour of hdfc bank and it is apparent that no heed is given to such fraudulent charges that are of legitimate nature and the bank's refusal as of today to hand over the alleged documents which they claim to be in their possession.

It is evident that hdfc bank is hell-bent on extorting money from its credit card holders no matter what circumstances they might be in.

I have submitted cancelled cheque to customer service desk twice, i have also get auto debit facility activated email from [protected]@hdfclice.com on 18th apr, 2017 and 21st apr 2017. However i got email yesterday (28th apr, 2017) saying that your auto debit facility is active state due to cheque bounce (I don;t understand in auto debit facility why they are giving reason about cheque bounce) and now they are saying you have to submit the cancelled cheque again which i had already submitted twice. I have sufficient balance in my account as well. Please check out attached image.

I have requested them to call back, but they are saying we can't call you back. That is strange! If i enquire about new policy they will call immediately but for exiting customers they don't call. That clearly shows that they are only interested in new business and don't care about existing customers.

I have already called 4-5 times and spent around rs.200 by calling your help line number (It is not toll free).
Every time called there will be new executive and i have to explain every thing to them again from zero and call gets disconnected after few mins (I doubt that you are earning money from network provider as well by dropping a customer call) and they have to spent 4-5 mins in waiting and selecting menu and etc.

I do not need any calls from hdfc. I should not get any calls for loans/credit card/insurance etc because i don't need it, is it tough to understand this language??
Else i will close all my accounts and will file a complain against you all for worrying me unnecessarily.
I hope you understood the language. Respond me on my email-id [protected]@gmail.com on this issue within 24hours and activate dnd which means do not disturb in case you all don't understand it.