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HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 1229

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S
Sneha Menon
Apr 21, 2017
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Address: 603103

I had received a call from mr. Ashok and mr. Karthik from hdfc regarding credit card payment, the language tone and attitude of these two employees and utterly demeaning and their language and tne of voice is threatenning where he even said "i know how to get money out of people", "im working in the bank, not you" "how can you use so much money in 6 months"?
He is a bank employee what right does he have to ask me what and how i use the money. If a payment is to be made, it can be done with respectful and diligent workers not foul mannerless empolyees.
May 24, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 22, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your credit card details, caller details, date and time of call and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
Personal banker any time for other customers call, I am two month I call him classic customer care call, not responding personal banker, very worst customer care, please call me,
Narration3RD PARTY CASH TXN INC ST & EC 030417
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    vj Max
    from Mumbai, Maharashtra
    Apr 21, 2017
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    Address: Mumbai City, Maharashtra, 400017

    Hi I had a salary account at hdfc before 7 years or above.
    I would like to know where that account got transferred to saving account.
    Problem is I don't have account details and I'm unable to reach customers care
    I recently joined a company and they got tie-up with HDFC so my salary will be credited on hdfc account
    Contact no [protected]
    Pz call me
    May 24, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Apr 22, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    I request you to share your registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

    -Bejoy
    HDFC Bank Customer Assistance
    Dear Sir Im now in Out of Counrty.Im Staying in dubai SO I WISH TO CLOSE THIS ACCOUNT.
    Sir Plz Kaindly do the needful
    ATM transactions rs 10000-00 DT[protected] . debited amount. Pl credited my in my act.complaint reference no .1258703
    .I have complained on DT[protected]but my could not credited in my act.
    Complain Credit Card
    date of incident 10/9/16
    credit card no [protected]
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      S
      Sumeet Gurnani
      from Mundi, Madhya Pradesh
      Apr 21, 2017
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      Address: 456010

      My name is sumeet gurnani,
      My account number is[protected]
      I want to close my saving account,
      Branch - siyaganj indore (M. P) /
      But due to minus balance of rupee 4000,
      I am unable to close account
      I am jobless
      And it was not inform me that the salary account will convert into normal account after 3 months
      I am jobless and my father is retired railway person, please look into my concern
      Contact number [protected]
      [protected]
      May 27, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 24, 2017
      HDFC Bank Customer Care's response
      Dear Customer,
      Please write to [protected]@hdfcbank.com with your 14 digit Account number for assistance, Please quote the ref ID:TTU[protected] in the subject line.

      -Anay
      HDFC Bank Assistance
      I purchase a product from amazon.
      Amount was deducted.
      But my transaction not completed.
      So plz refund my amount...
      I done this transaction on 4-4-17

      But it till to recieve
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        N
        Navneet Singh Bhandari
        from Gurgaon, Haryana
        Apr 21, 2017
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        Address: New Delhi, Delhi, 110027

        Hdfceargo policy no [protected] policy is 6 year old and company has denied the claim saying it's a pre existing disease bur after 4 years the pre existing clause should be removed.my wife get admitted in indian spinal injury vasant kunj for the treatment of ankel our is a cashless policy first compeny denied cashless claim saying why this treatment cant be done in opd then after filling reembersment they kept asking for different papers for 4 months we provided them all the papers. After 5 months they denied tha claim.
        HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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          R
          rgour
          Apr 21, 2017
          Resolved
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          Resolved

          Address: 400701

          Hello There,
          I use to use HDFC credit Card and my Credit Card No is XXXX XXXX XXXX 7078, and i am using this card since 2010 i am very loyal customer of HDFC Bank,
          Due to few Financial Problem i could not pay payment in 2015 Hence my due was 66000 but Now i am paying my due in monthly instalment and i paid 21000 in last 2 months and i assure you
          i will pay all my due, Even i don't want OTS also, I am ready to pay all due with monthly instalment, But my issue is your thirtpary recovery executive Mr. Akshay Phone No is :[protected] &
          [protected] spoked with my very unprofessional and abusive language even he called to my family member and Relative to I just want to ask when i availed the HDFC service and Bank provide me Card, Why he called to my family member and relative its damage my reputation. Due to this kind mantle harassment i am not able to sleep, I was very regular customer with HDFC and i am paying now too. why he do this thing i know he is not bank employee so please contact your recovery agency and agents do not talk with customer like this. Is damage bank reputation too.
          May 22, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 21, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your card, caller details, date and time of the call and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

          -Anay
          HDFC Bank Customer Assistance
          मेरे भाई ने पर्सनल लोन लिया था, उसके बाद वो बेलजीम गया, लेकिन अब बँक के रिकव्हरी करणे वाले लोग, मुझे और मेरी मा को परेशान करते है, [protected] इस नंबर से एक लाडकी कॉल करके अपमान जनक बाद करते है, हमने उन्से काही कि आप का लोन जीसने लिया है, उनको आप कानुनी कारवाई करो, फिर भी वो लॉग हमे भर बुरा केहते है, हम क्या करे
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            R
            RajinderSingh19
            from Jalandhar, Punjab
            Apr 21, 2017
            Resolved
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            Address: Ludhiana, Punjab, 141001
            Website: www.hdfcbank.com

            Dear Sir

            We are exporter and maintained current account in Bank from last 6 year and Due to export requirement we are in need payment gateway.
            On request of Pratyush Gaur HDFC Bank employee I have submitted application and sent all required documents. He asked that It will take only 15 days to approve it.
            After 15 Days when I have contacted him, He was neither responding on calls nor on emails.
            After filing complaint at dashboard I got contact number of His senior Mr Abhishek Matha and now its almost 30 Days over.
            He asked me that he will ask pratyush to contact me.

            When I have contacted Pratyush, He always asked me to provide more and more irrelevant document and searching ways to refuse.

            Now Its over 45 Days and now I have provided them all requested documents asked them to provide required.

            They asked me to wait more now its over 50 days. They sent refusal mail without any reason.

            HDFC BANK is known for Terrible service
            May 24, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Apr 21, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your account, application details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

            -Anay
            HDFC Bank Customer Assistance
            I got my new HDFC Credit card yesterday and the name printed on credit is mispelled. My name is ''Bijesh Choorakkatt'' and name printed on card is ''Brijesh Choorakkatt''. Kindly help me regarding the procedure for the issue of new credit card with my proper name printed on it.

            Regards,
            Bijesh Choorakkatt
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              R
              Reva1234
              Apr 21, 2017
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              Address: Chittoor, Andhra Pradesh, 517325

              I'm revathi having account number - [protected] with address :d:no 2-250-69 b k palle rajanagar, madanapalli.

              From 07jan2017 to 06 mar2017 i see deductions of amount 517.50 and 690.00 from my account and i see my balance amount in negatives. If you want to deduct, kindly inform the customer first. Requesting you to refund for all this amount, else i will go to rbi and proceed further accordingly.

              7 jan 2017 amb chrg incl st & cess for dec2016 07 jan 2017 517.50
              07 jan 2017 amb chrg incl st & cess for nov2016 07 jan 2017 517.50
              6 feb 2017 amb chrg incl st & cess for jan2017 06 feb 2017 690.00
              6 mar 2017 amb chrg incl st & cess for feb2017 06 mar 2017 690.00

              Total - 2415

              Thanks,
              Revathi d
              May 27, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Apr 26, 2017
              HDFC Bank Customer Care's response
              Dear Customer,
              Our Branch Official tried reaching you on your contact number but could not connect to you. Kindly contact our Branch Official Mr. Abhishek Sarvagya on [protected] or respond to the email sent to you by your Branch Official so that our team can assist you.
              -Manoj
              HDFC Bank Customer assistance
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                G
                Ganesh0707
                from Bengaluru, Karnataka
                Apr 20, 2017
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                Address: 636014

                Hello All,

                Good Day.

                While reviewing my credit score, I can see 2 HDFC home loan is reflecting in my name, however I did not take any home loan in HDFC bank. I have 2 personal loan with HDFC Bank and AXIS respectively. Kindly remove the 2 HDFC home loan from my CIBIL. So that I can able to apply loans in future.

                Here is the control#[protected]
                Email ID: [protected]@gmail.com
                Mobile# [protected]
                PAN card: AZPPG6325A
                Voter ID: AWP0301481

                Thanks in advance!

                Regards,
                Ganesh.K
                May 25, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Apr 24, 2017
                HDFC Bank Customer Care's response
                Dear Customer,
                We request you to write to [protected]@hdfc.com for resolution of your query/complaint. Alternatively, please Click here (Link- https://www.hdfc.com/write-to-us/complaints?submode=HDB_WEBSITE ) for any Queries / Feedback / Complaints pertaining to HDFC LTD.

                -Anay
                HDFC Bank Assistance
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                  A
                  Akhil Surendran
                  from Chennai, Tamil Nadu
                  Apr 20, 2017
                  Resolved
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                  Address: 560100
                  Website: HDFC BANK

                  The guy in the loan department is inefficient. I applied for a loan 1 month back for.a loan amount of 60000. I checked my Hdfc account and seen a pop up preaaproved loan up to 2 lakh..I submitted documents after 10 days...now its almost 20 days I did not get the loan..today I asked the officer why it is taking time he ignored me and told like in 2 days I will get..This was the same he keep telling 20 days back. The guy I'd totally waste for this job..The name of the guy is Lingaih and he works in bangeluru konappana agrahara branch. This is really frustrating that if he is not able to do...he should say ...he is playing with my time..I'm not a fool...if actions are not taken I will post this in social media regarding the ignorance of your staff.
                  May 24, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 22, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share your loan application and contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                  -Anay
                  HDFC Bank Customer Assistance
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                    M
                    Mike+Nick
                    from Mumbai, Maharashtra
                    Apr 20, 2017
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                    Address: 380008
                    Website: leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/Customer_Center.aspx

                    Since last 3 months (Infact last 12 months), i had a query about one of deduction categories from my saving bank account statement. When i checked my account statement from jan-2014, i found quarterly deduction of rs.286 under “isaqmc-st-ec” category since sep-2015.

                    I have spoken to bank authority (Personal banker) and they told us that this charges is a service charges from mutual fund. Furthermore, i inquired with hdfc mutual fund division and they said "please be informed that the charges levied every quarter pertains to bank. You have to ask specifically with bank what these charges are."

                    When i purchased hdfc mutual funds from other sources, i neither filled up any isa form by going to branch nor requested online account opening. And even i started investing in hdfc mutual funds since march-2015.

                    I also contacted maninagar branch manager - mr. Mikin patel over e-mail. But it seems with problem understanding gap, he replied me the general information (Available on website) along with isa closure form.

                    I also followed up thrice but there is no reply from him. It feels ignorance or immature handling of case.

                    However, i tried to launch complain with service request for mutual fund category over hdfc bank website, but being it incompatible i was not able to generate service request. This resulted in no complain lodging on hdfc bank portal.

                    I also checked other complaints regarding same subject. There are lot many case filed against hdfc bank since 2011 or even more. This is very general issue and many customers are affected due to this charges who did not obtained to avail for such services.

                    This needs strong disciplinary action against bank process errors or lack of information with bank representatives - phone bankers or such ignorant responsible shoulders like bank manager.
                    May 22, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 21, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your account/customer Id, charges details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                    -Anay
                    HDFC Bank Customer Assistance
                    May 17, 2017
                    Updated by Mike+Nick
                    Dear Anay,

                    I hope you have received my e-mail with necessary details on 13-May-2017. Pls find auto generate email response number for your reference >> 'HBL=[protected]'.

                    Also Reference number generated from Grievance Cell is "HBL=[protected]". I hope such tracking numbers will help you to get rid of this issue as soon as possible as it has been prolong since more than 2 months.
                    I was travelling and my credit card minimum payment of mere 6k failed. There department started harassing me by calling endlessly. They also called at my permanent address and threatened my father. This is heights of misconduct by HDFC. If given a chance, I will sue the bank.
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                      M
                      Mohammedbagh
                      from Mumbai, Maharashtra
                      Apr 20, 2017
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                      Address: Dhar, Madhya Pradesh, 454333

                      Hello,
                      My self Mohammed Khatri from Vil. Bagh Dhar district of M.P. I have submitted a current account form to the my nearest HDFC Bank, located at Susari Kukshi M.P. (Branch Code 1056) I have submitted the form 3 months before and till yet bank is not able to open Current account. I have told many of the times to open my current account but there is no proper answer from the Bank.
                      May 24, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 21, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      I request you to share your Application/Reference/Branch address and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                      -Bejoy
                      HDFC Bank Customer Assistance
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                        Nikhil Minocha
                        from Mumbai, Maharashtra
                        Apr 20, 2017
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                        Address: 400092

                        Hi, this would be a customer from the bank, least helpfull people in the bank, specially Madhuri ma'am the cashier, everytime, even if it is my fixed deposit I ain't getting my money. As the whole bank knows there are issues which my dads health, I've been handing the account since it is opened, still ma'am like these make me run all the time, worst customer service, worst behavior and which leads me to stop all the things with HDFC bank.

                        I would also recommend don't ever trust the bank people at HDFC chikuwadi branch .
                        May 26, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 21, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I request you to share your complete issue, account/customer Id/Branch address and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                        -Bejoy
                        HDFC Bank Customer Assistance
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                          AksharaTripathi
                          from Ahmedabad, Gujarat
                          Apr 20, 2017
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                          Resolved

                          Address: Vadodara, Gujarat, 390005
                          Website: www.hdfcbank.com

                          Rs. 115 has been debited from my account in the name of ADHOC STMT CHGS INCL ST & CESS 110417 on 18th April 2017, without informing me or sending message about that transaction. I have never visited any branch of HDFC bank and never requested for any statement. I want to understand why this amount is taken from me. I tried calling the customer care number but did not receive any proper response. Please help.
                          May 23, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 21, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                          -Bejoy
                          HDFC Bank Customer Assistance
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                            Gunjan Pruthi
                            from Noida, Uttar Pradesh
                            Apr 20, 2017
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                            Resolved

                            Address: Panchkula, Haryana, 134109
                            Website: www.hdfcbank.co.in

                            I am holding a Demat account with HDFC Bank, and I am facing troubles with selling my shares for about a month now.
                            The Bank staff is extremely pathetic and is available with lame answers always.
                            I have been suffering losses due to HDFC Bank. The staff hardly have any knowledge about Demat Accounts but are always ready to charge customers a hefty amount of maintenance charge.
                            This is sheer humiliation and taking undue advantage of Bank Customers.
                            May 22, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 21, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I request you to share your account/customer Id, issue details, staff details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                            -Anay
                            HDFC Bank Customer Assistance
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                              kamlsh
                              from Mumbai, Maharashtra
                              Apr 20, 2017
                              Resolved
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                              Resolved

                              Address: 400091

                              I have not received the upgraded credit card which was despatched on 07.04.2017 vide blue dart courier awb [protected], since i have recently shifted to some other place temporarily due to redevelopment purpose and the courier boy called me after reaching his office whereas i was at that moment present at my old address.

                              I have to request you to either send it to hdfc bank fort branch where i have the s/b account or ask the courier person to call me before he comes there so that i can go and collect the same.
                              May 22, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 21, 2017
                              HDFC Bank Customer Care's response
                              "Dear Customer,

                              I request you to share your card application details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                              -Bejoy
                              HDFC Bank Customer Assistance"
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                                S
                                susil_sd
                                Apr 20, 2017
                                Resolved
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                                Resolved

                                Address: 560066
                                Website: Opened demat account with my information and charged.

                                I am an account holder of hdfc bank it park branch bangalore. On 15th feb 2017 rs.805 deducted towards depository charges when i had inquired with customer care i got to know that was for demat account annual maintenance fee at that time i got to know i have a dmat account. Without my knowledge and information my demat account had been created and charged for last five years. My account had created at time of i joined at my current company as salary account and that time we have filled multiple forms which was guided by a hdfc executive. At that time already i have an active demat account from sharekhan, so i had no requirement to open another demat account, so hdfc executive misguided me to fill the form and opened another demat which is charged by hdfc bank. This is a way to cheat a customer and i never expect such thing from hdfc. I have sent couple of mails to hdfc on this but no reply so far. I want my my money back which was charged by hdfc in 5 years in this regards.
                                May 22, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 21, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  S
                                  Sreenath5791
                                  from Mumbai, Maharashtra
                                  Apr 20, 2017
                                  Resolved
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                                  Resolved

                                  I recently relocated to Bangalore and decided to open a salary account with HDFC. Their website mentions the process is very simple and can be done online as well. Yet, as it was Saturday, for better clarity I decided to open with the nearest branch, HDFC Green Glenn Layout branch in Bellandur. This was my first visit. They said they don't open salary account and I'll have to visit a particular branch with which my company had account. I tried to reason but they were not willing to help me. So I took the the other branch details from them and went there on Monday. HDFC ITPL road branch. I asked for the process here and after waiting for sometime they told me that the concerened person is not here. I said okay and decided to come on Tuesday. I had all the documents including employement letter proof. So then I came on Tuesday, the lady who told me that concerened person wasn't there, was the person who started the process. After examining things she said I have to get a different person's sign on emplyement letter. I asked her to verify things once again so that I don't need to come fourth time. I was losing patience but decided to still give a try once as I had heard "good things" about HDFC. Today, Thursday, I went again with the required signature and was finally hoping to open an account. Everything was going fine when again the same lady told me that the content of employment letter is not what they wanted and they cannot open the account until then. Twice i had showed her the letter and she didn't notice that. Third time she is telling me. I travelled from Bellandur to ITPL three times just for opening an account. I want people to know that the bank maybe good from outside but the employees are worse than nationalised bank. Never having any kind of dealing with HDFC ever.
                                  May 22, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 21, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  I request you to share your complete issue, Application number and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                                  -Bejoy
                                  HDFC Bank Customer Assistance
                                  The officer who was responsible is Hemalata, Welcome desk, HDFC ITPL road branch. Do take some action.
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                                    Karthimaha
                                    from Villupuram, Tamil Nadu
                                    Apr 20, 2017
                                    Resolved
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                                    Address: Coimbatore, Tamil Nadu, 641032

                                    Complaint no:chnc[protected],
                                    Deepa didn't give a proper resolution for my complaint.
                                    Karthikeyan has taken the above complaint.
                                    I am not satisfied with this service provided by them. I certainly have to change my account.
                                    Note: For a due, they took 4 times check bounce charges.
                                    It is really a conspiracy, i don't like to be a hdfc customer anymore.

                                    Recently i have spoken with Uma, she also didn't give a adequate solution.
                                    May 22, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 21, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We understand that our branch official Mr. Mohan Mahadevan has contacted you and explained about the reason for charges being levied to your account.

                                    We hope your complaint has been resolved to your satisfaction.

                                    Should you require any further assistance, kindly contact Mr. Senthilkumar Sattanathan on [protected] or e-mail ID senthilkumar.[protected]@hdfcbank.com.

                                    Assuring you our best services.

                                    In line with our focus and commitment to Customer Service, we trust the issue has been resolved to your satisfaction. If you are not satisfied with the resolution, you may write to our senior management, Mr. R Suresh at HDFC Bank Ltd., No.96 Annasalai, Prince Kushal Towers, 1st floor, A Wing, Chennai 600002 or E-mail at r.[protected]@hdfcbank.com. Alternatively, you can call on[protected].

                                    -Bejoy
                                    HDFC Bank Customer Assistance
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                                      Ramniwas Tripathi
                                      from Mumbai, Maharashtra
                                      Apr 20, 2017
                                      Resolved
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                                      Address: Jaipur, Rajasthan, 303108

                                      R/S
                                      Officials I want to inform you that HDFC bank is applying penalty on me even I have paid outstanding payment on dated 02/01/2017 by ICICI bank transaction. But bank charged RS-2850.00 extra and asking me that you have not paid this payment and when I done request to my bank ICICI for that payment reversal. This HDFC bank send me conformation for submission of my payment in back dated of 02/01/2017 and new payment 2850 on 17/03/2017. but bank has credited only Rs-1850.00 in to my account and applied penalty on me 1000 rupees. Even I have submitted my payment in before payment date. This proof is showing in my mobile message and my account statement . So why bank is applying penalty on me .I have done at list 10 times mail to HDFC bank customer care.

                                      Thanks & Regards

                                      Ramniwas Tripathi
                                      D-11/2 Ultratech Cement colony kotputli Jaipur rajasthan
                                      Mob. [protected]
                                      May 24, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 20, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Please elaborate with your concerned query at [protected]@hdfcbank.com along with your account/Customer ID and registered contact dtls with ref ID- TTU[protected] in the subject line for me to assist you better.

                                      -Bejoy
                                      HDFC Bank Customer Assistance
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                                        Valmiki Pandey
                                        from Mumbai, Maharashtra
                                        Apr 19, 2017
                                        Resolved
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                                        Address: Mumbai City, Maharashtra, 410218
                                        Website: WWW.HDFCBANK.COM

                                        Dear sir,
                                        I deposited my cheque on 16 Jan 2017 at kalamboli branch cheque drop box .
                                        Till time cheque was not clear, I already 3 to 4 time visited the Kalamboli branch But not getting proper response. Please let me know the status of my cheque.
                                        Bank name-Indian Bank, Branch-Belapur
                                        Cheque no-961405, Amount-5000.
                                        My A/c no-[protected].
                                        Regards​
                                        Valmiki-[protected]
                                        May 24, 2017
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 21, 2017
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We have taken up the matter with concerned branch on top priority. We will respond to you on your registered email id in 5 working days.

                                        -Bejoy
                                        HDFC Bank Customer Assistance
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