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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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J
Jafar Ds
from Bengaluru, Karnataka
Apr 19, 2017
Resolved
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Address: 560066

HDFC Management,

Are you left with any shame or professionalism of banking.
It is really a very bad experience since I have took personal loan from HDFC bank.I am again force to drop you mail that even after paying the entire amount of 346, 900 INR to close my personal loan on 03/04/2017 it is realized from your customer care today that the loan is still not closed and no request for closure is happening. I am in complete shock when I heard this from your customer centre. Are you really serious in banking sector or looting with public or playing with their money. Such a shameless people you are. Really a frustrating banking experience with HDFC.

I went to your Indiranagar HDFC bank on 03/04/2017 to close my loan and gave a cheque of INR 3, 46, 695 of RBL Bank to close the loan and it is accepted and your executive told that it takes 7 days to close loan and within 15th of April you will receieve loan closure letter at my home address. On 05/04/2017 the cheque is cleared from my account, amount is debited and on same day you have deducted EMI of INR 11990 from my CITI bank account for the month of April. I had kept with little amount in my account for my monthly expenditures and with hope that it will be returned back to me early but its made me to wait till today and no excess EMI amount is returned yet. I doubted on you people and called your customer care to check status of loan and returning my excess amount of 11900 to my account. Your executive have told that loan is not processed for closure and have taken a complaint on it and asked to wait for another 5-7 days. Are you really serious about playing with me ? Have you thought I never think about my money and the interest it earns for me. Excess amount of INR 11900 EMI deducted for the month of April even after loan closure earns me interest daily if I keep it in my Savings account. But with your careless work/no dedication at work for not considering loan closure, I am bearing a loss of interest of amount which earns me some interest.You can not hold my excess amount unnecessarily for a month long and without paying interest for it.

You need to take below actions immediately without any delay:
- Close my Personal Loan immediately
- No single rupee of deduction from EMI amount INR 11990 which was debited from my account on 05/04/2017.
- For holding my loan closure process longer and keeping my amount INR 11990 with you, you must pay me the full amount along with interest of 15.75% as of loan Interest starting from 5th April to until the date you return my amount of INR 11990. ( The interest you need to pay for my amount of 11990 is 14 days * 63 interest per day = 1, 260 INR as of till today + the further upcoming days interest). You must return the excess amount as well as interest for the amount. Otherwise I am not going to leave you people and will drag to court.

This is very serious issue that even after getting full amount from customer to close the loan and not proceeded with loan closure and also the excess amount is deducted though ECS and kept excess amount unnecessarily with you.

I am definitely going to file a case consumer court for the cheat done by HDFC and will also police case if required.

Loan account Number : 37632589
Closed loan Date : 03/04/2017
Cheque cleared Date : 05/04/2017
Excess EMI deducted Date : 05/04/2017
May 21, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 20, 2017
HDFC Bank Customer Care's response
Dear Customer,

Basis your e-mail, we have taken up the query for an appropriate review. As the same is under process for a detailed investigation. we shall respond to you in 5 working days time. We seek your patience in the interim period.

-Anay
HDFC Bank Customer Assistance
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    paramkaur89
    from Amritsar, Punjab
    Apr 19, 2017
    Resolved
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    Address: Chandigarh, Chandigarh

    I opened a salary account in hdfc bank in 2014, after i left my job my account convert into saving account, and whenever i depoist some money, my account balance was always reduced due to negative balance, till now, i lost the amount up to 10000 due to negative balance, now i have no enough money to pay my account now again -5000. Please help
    I am not financial stable right now, so how can i pay, i cant pay, please help i am scared

    Paramjit kaur
    [protected]@gmail.com
    May 24, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Apr 19, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    I request you to share your complete issue along with your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

    -Bejoy
    HDFC Bank Customer Assistance
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      B
      Balwant Singh Charak
      from Sonamukhi, West Bengal
      Apr 18, 2017
      Resolved
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      Resolved

      Address: New Delhi, Delhi, 110010

      Its been two years since i had requested closure of my two children"s bank account through a employee mr prateek batra of hdfc bank branch gopinath bazaar delhi cantt. This individual had pleaded me to open the accounts of my children as he had to meet some bank targets.

      The employee had visited my home two years back and collected all documents required for closure of bank account of my children.

      The bank has been charging me money for non maintenance of sufficient balance which is reverted at whims of the bank.

      My details are as follows
      Mr balwant singh charak

      Chidren"s account details are as follows
      [protected] master ansh charak
      [protected] master ahan charak

      Please help me close the accounts asap and refund money for non maintenance of requisite funds
      Regards
      May 21, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 20, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      We have taken up the matter with concerned team and will respond to you on your registered email id in 5 working days. Case is pending vide ref id :[protected]

      -Anay
      HDFC Bank Customer Assistance
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        M
        Mohana Selvi
        from Coimbatore, Tamil Nadu
        Apr 18, 2017
        Resolved
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        Address: 600099
        Website: www.hdfcbank.com

        Amount has been debited from my account without any knowledge. Some body has used atm card and they have taken around 50000. Im very much frustrated. This is very very huge amount which i cannot tolerate. Have register a complaint. They are asking me to file a fir in police station. Why should i go to police station? Bank has to pay for this. You people are sending acknowledgement messages. And you can see i have not received any messages. I want my money back. Pls take action immediately. You pop know which atm it's been withdrawn using cctv camera.
        Mail i'd [protected]@yahoo.com.
        May 23, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Apr 19, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        I request you to share your complete issue, transaction details, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

        -Bejoy
        HDFC Bank Customer Assistance
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          L
          Lgo033
          Apr 18, 2017
          Resolved
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          Resolved

          Address: 600017

          Date of Incident: 18th April 2017
          Cust Id: 33961070
          HDFC Tel no.:[protected]
          Customer Tel no.: +91 [protected]
          Issue: Credit Card collection department worst behaviour, behaving like rowdies and treating customers like slaves.

          In this issue i have raised for settlement and closed respectively before the due date, Suddenly they called and threatning for unbilled amount of 70 rs. for that they are asking me to pay 10000 rs. - Eventhough they are not ready to listen the customer issuers directly they are threatning to reach my home and make my family ashame infront of others.

          we are ignorant to face this kind of issue - Really shame to banking with HDFC Since last 7 years i do banking also transacted around 10 lakhs in that 5 lakhs alone paid as an interest.

          Kindly involve in this issue and save us from rowdy bank.

          Thanks & Regards,
          S. Loganathan
          +91 [protected]
          May 23, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 20, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          We are looking into your query and will revert back in 3 business days. In the event if you wish have any further details / assistance, please feel free to write to us at [protected]@hdfcbank.com. The reference number for this interaction is [protected].

          -Anay
          HDFC Bank Customer Assistance
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            S
            sambi reddy Kalli
            from Bengaluru, Karnataka
            Apr 18, 2017
            Resolved
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            Address: Guntur, Andhra Pradesh, 522601

            Hi, this is sambi reddy k, i have taken personloan in hdfc bank. I have maintained emi amount in my sbi bank as per scheduled date. But why you are charging out standing fee: rs:706/- rupees. Please give me clear clarification. I have a clear proof my account having sufficient founds. It's not my mistake.
            Please understand my problem, please rollback outstanding fee from my account.
            I could not ready to pay this type unnecessary charges.
            Please let you help me.

            Name : sambi reddy kalli,
            Loan a/c no: 38323053,
            Narasaraopet, guntur, ap.

            Thanks & regards,
            Sambi reddy k,
            +91 [protected].
            May 24, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Apr 21, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            We have taken up the matter with concerned branch on top priority. We will respond to you on your registered email id in 5 working days.

            -Bejoy
            HDFC Bank Customer Assistance
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              M
              Monu mahan7
              from Kyelang, Himachal Pradesh
              Apr 18, 2017
              Resolved
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              Resolved

              Address: Bijnor, Uttar Pradesh, 152024
              Website: [email protected]

              Dear team, i worked in your organizationfor two and half year, now i
              Am not attached with your organisation, i have given resigned on
              [protected]. And i also have relieved accordingly.
              Now i want to refund my pf, i have already sent my pf refund form and
              Cancel cheque and all supporting documents along same courier. But
              Till i didn't recieve any amountfrom my pf, so pls help to refund the
              Ame asap. I also attached here courier slip.

              My information is

              Name : monu mahant
              M20152 emp code
              Mob : [protected]
              May 20, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Apr 18, 2017
              Updated by Monu mahan7
              hdbhbl.[protected]@hdfcbank.com
              Verified Support
              Apr 19, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              pls mail at exit.[protected]@hdfcbank.com for further assistance in this regard.

              -Bejoy
              HDFC Bank Customer Assistance
              Sat shri akal sir ji
              Dear sir ji,
              I had worked in HDFC agriculture dept.as an HBL
              I have resigned on last Dec 2017.but anyone officer is not providing my PF account no.
              My Name is Amandeep Singh
              My employee code is A35087

              My humle request to sir ji pleaae give me my PF account number.. My contact no is [protected]
              Email..[protected]@gmail.com
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                A
                AjitPandey
                from Noida, Uttar Pradesh
                Apr 18, 2017
                Resolved
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                Resolved

                Address: New Delhi, Delhi, 110022

                I got a card way back in 2004 and I was missold by HDFC bank executive then by saying there is no annual fee, however to my horror I got first bill after 3 months which was having an expense of 900 and 1000 as card charges .
                However, I refused to pay 1000 which was card charges and paid 900 which was my due and got it settled .
                Just applied for a loan and to my horror they have put the status of loan as credit card written of and I am not able to take a loan .
                Worst, they passed the status to CIBIL after 13 years .
                This is absolutely ridiculous .
                I have my salary account with HDFC and I want to snap all the ties with them right away if not entertained .
                May 25, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Apr 20, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                Request you to please mail us your complete issue at [protected]@hdfcbank.com along with your card details and contact details with ref ID-TTU[protected] in the subject line. Will revert to you.

                -Bejoy
                HDFC Bank Customer Assistance
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                  S
                  sarojboganatham
                  from Bhavani, Tamil Nadu
                  Apr 18, 2017
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                  Address: Chennai, Tamil Nadu, 600007
                  Website: www.hdfcbank.com

                  I am saroja and I have a corporate account in hdfc bank.A corporate account as zero balance facility.but mow I was charged rs.1400 as non maintaince charge for Feb and march month of 2017. Kindly take necessary actions to give my money back.Incase of not giving my money back pls cancel my account from hdfc bank.

                  For details contact:sarobsboganatham @gmail.com
                  HDFC Bank customer support has been notified about the posted complaint.
                  HDFC CREDIT CARD NO [protected] - Settlement done by 8 installments and final installment to be cleared by next month

                  As of now in my credit Report it is showing that write off status instead of settlement

                  So when it shows the settlement status

                  please do the settlement status

                  Raviraj - [protected]
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                    T
                    tusharshri
                    from Mumbai, Maharashtra
                    Apr 18, 2017
                    Resolved
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                    Resolved

                    Address: Mumbai City, Maharashtra, 400072

                    Had applied for credit card a month back but their team has stopped giving any communication after collecting the document and issuing application ref no. Tracking link on the website is showing "IN PROCESS" for the last 3 weeks. Was told that I'll get the card in 10 days after I apply, but it is still in process even after a month.

                    Really bad service on HDFC's part

                    Ref no: [protected]W1
                    May 23, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 20, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

                    -Anay
                    HDFC Bank Customer Assistance
                    Hi,

                    i had a credit card which i used it and unable to pay for 4 months later i paid the total outstanding amount with the excess fine and late fees, suggest me how to open or re issue my credit card.

                    Regards,
                    Pradeep.Gaddam
                    Hi people,

                    Today morning I got a fraud call from +91 [protected]
                    He was asking for my bank debit card details.
                    & When I asked him to 1st send me a mail & how come so early morning bank people can call me.. he just cancel the call.

                    He is a fraud +[protected]
                    Kindly take an action
                    Greetings
                    i had applied for credit card and got approved but unfortunately didnt received it yet as i am gettings sms like my credit card is been dispatched and change otp, make a new pin etc but i have not received it yet.I dont know how to track it?
                    thanks
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                      J
                      jha bhawesh
                      from Delhi, Delhi
                      Apr 18, 2017
                      Resolved
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                      Resolved

                      Address: 852131

                      My name is bhawesh kumar jha my pf no. Is mh/46135/97400x
                      Please provide me my pf withdrawal application status for my email id - [protected]@gmail.com
                      Application form dispatch via speed post and revived for application is 29/03/2017 and this time no any information to me. Kindly privide the same and take action

                      Thanks & best regards
                      Bhawesh kumar jha
                      Emp code 97400
                      May 20, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 19, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Please write to pad.[protected]@hdfcbank.com and sagar.[protected]@hdfcbank.com for assistance.

                      -Bejoy
                      HDFC Bank Customer Assistance
                      I applied for personal loan all document handover them HDFC executive collected document then I so many times calling them nobody given me response. Manger also not response I want to argent personal for my sister mirrage what I can do suggest me plz
                      As per subject I already submit change request in branch before two months buy still not take any action on my application
                      We are using loan facility of hdfc bank, first bank person misguide us regarding bank installment second bank not deducted loan installment from my bank account and not giving any information regarding this and not updated me .
                      Hi people,

                      Today morning I got a fraud call from +91 [protected]
                      He was asking for my bank debit card details.
                      & When I asked him to 1st send me a mail & how come so early morning bank people can call me.. he just cancel the call.

                      He is a fraud +[protected]
                      Kindly take an action
                      Sir,
                      Unfortunately I forgot to submit my credit card EMI first time. Suddenly I got call from hdfc credit card dept. They started harssing me & continue calling for 1 missing EMI.
                      I just fedup from this call.
                      I decided to not to use HDFC crdit card in future because of 1 rude person.
                      Hello, my name is Ashutosh Phadtare. I have a salary account with HDFC AND ON 442017 TWO AMOUNTS OF 500 GOT DEDUCTED IN THE NAME OF NWD . What is this NWD?
                      Hdfc bank — regarding change in phone number

                      my name is shailesh takle
                      customer id. 60319617
                      have changed my old mobile no. [protected] to new [protected] .I already submit a form for change of phone no. . But no action still. I am facing accute problem bcoz no any alert i am receiving about any transaction in my account. Pse help
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                        P
                        pratik.sinha9804
                        from Bengaluru, Karnataka
                        Apr 18, 2017
                        Resolved
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                        Resolved

                        Address: Kolkata, West Bengal, 700050
                        Website: hdfc bank

                        I want to complain against HDFC bank... I close my Account at[protected] but Still i Recieved non maintenance charges how it is possible kindly look into this matter my Name pratik sinha.Account no-[protected]...Please look into attached file after many times of visited they are still charging for non maintenance charges...in the attached file sms received screenshots & Account closer form is attached
                        +2 photos
                        May 24, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Apr 07, 2017
                        gill lali's response
                        Regarding misguiding
                        Verified Support
                        Apr 21, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have taken up the matter with concerned team and will revert to you in 5 working days through email.

                        -Bejoy
                        HDFC Bank Customer Assistance
                        Requested​ frequently for closure of salary account.no response from staff. When we went to Branch for closure they waited us for 2hour.last 4month request given but still no response from staff.shankarnagar Branch Nagpur.
                        My prasonal banker wrong communication she say my debit card hoslisting. I am hotlisting card and my card payment stop.
                        I am very disappintment hdfc service,
                        I made a purchase for 647.30 on April1st 2017 .one transaction got failed .And I called customer care and raised my complaint with the reference#1286944 it almost 10days still I didn't get my refund am frustrated going to cancel my bank account..
                        Money deducted on 9april 2017 in irctc ticket booking online. But ticket was did not booked and. Balance deducted approx 864/- .
                        Kindly check out the matter .
                        Please sir return my closing balance.
                        [protected]
                        [protected] my no.
                        my money is deduted in my account
                        Hello sir/madam,
                        Madam Harash personal loan department hdfc bank mall road Amritsar making fool of customer to achieve her goal. When I received loan amount she used rough language...she changed her words after loan gets pass..so please take action so that she will not make fool of customer in future..
                        Thanking you,
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                          V
                          vkumarja
                          from Bengaluru, Karnataka
                          Apr 18, 2017
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                          Address: 560078

                          The case started on 20th oct'2016.

                          There were 3 fraudulent transaction happened on my credit card in the month of oct’16. I spoke to customer care and they asked me to fill in the dispute form and send it to dispute team.
                          The first mail which i sent was on 30th oct’16. Even after that i mailed multiple times for the status of the dispute.

                          I made numerous calls (35+) to the customer care to resolve the same.

                          In the last month statement again, there was the disputed amount as well penalty for that.

                          Moreover, the amount has been blocked from my saving account and again a penalty has been levied.

                          The last mail which i got from bank on 29th march’17 saying

                          “we understand that you are not in agreement with the said transactions. As per earlier communication we had requested you to block the card number ending with * 1795 for us to initiate our liaison with the concerned member bank for resolution. However, we observe from our records that you are not block the card account till date also transactions gets time barred.

                          Hence, we regret our inability to liaise with the member bank regarding the aforesaid transactions and the transaction remains payable on your card account. “

                          On contrary to that, i did raise the complaint, got the card blocked, got a new one, even i spoke to my personal banker.

                          I do have all the mails which i sent and again sent it concerned email id attaching all the mails

                          It becomes a 'sarkari office', and i have been asked to contact customer service then there they asked me to contact collection department and then there they asked me to dispute department. I did everything possible but things are not moving.

                          Current complaint no [protected]
                          HDFC Bank customer support has been notified about the posted complaint.
                          I have received my welcome kit for my new salary account... But there are no debit card pin.. Only mobile banking pin... So everything share to your branch... Nd I also call your customers complent number... But every body are cannot help me properly... So please do something...

                          Credit Card Dispute - Comment #2705926 - Image #0
                          115 rupees deducted from my account without any clear information, named as ad hoc stmt charges

                          Credit Card Dispute - Comment #2705932 - Image #0
                          Have i am Vishwanatha G
                          I am already told to close my HDFC back account still not done so plz close my account my account No: [protected]
                          Thanks
                          Sir,
                          Unfortunately I forgot to submit my credit card EMI first time. Suddenly I got call from hdfc credit card dept. They started harssing me & continue calling for 1 missing EMI.
                          I just fedup from this call.
                          I decided to not to use HDFC crdit card in future because of 1 rude person.
                          Dear sir,

                          kindly send me my cheque book on my registered address
                          my a/c no [protected]

                          ADD UNISON WORLD SCHOOL KIRSALI GREENS MUSSOIOOREE DIVERSION
                          ROAD DEHRADUN.

                          FROM PRIYAMVADA SHARMA
                          [protected]
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                            A
                            Ajay Rpathak
                            from Igatpuri, Maharashtra
                            Apr 18, 2017
                            Resolved
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                            Resolved

                            Personal loan settlement

                            Address: Raigad, Maharashtra, 410210
                            Website: www.HDFCBANK.co.in

                            Dear hdfc bank
                            Manager/loan officer/sr. executive manager

                            My name is ajay holding loan account number 30066423
                            I am getting calls from collection agency…also mr. datta’s team visited my place home.. when i was not at home agency guys spoken to my wife very very rudely no respect was shown toward a alone lady.. by hdfc agency guys
                            Also they reached my office premises, talking to my colleagues, it...
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                            dhakshanamoorthy S
                            from Chennai, Tamil Nadu
                            Apr 17, 2017
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                            Address: 600077

                            Dear Sir,

                            Sub: regarding 2 wheeler loan cancel.

                            I have booked Yamaha R3 at SRI MOTORS Chennai, on March 3 rd. And I also got loan from HDFC bank for it.
                            Due to BS3/BS4 issue, Sri Motors cancelled my booking and returned the bike to their plant. But, my loan amount was disbursed to the showroom(9 March), and my EMI started (5 APRIL).
                            Since their is no availability of bike in Sri Motors and even in chennai, i requested to Cancel on Apr 10th 2017.
                            But there is no response or feedback till now. The representative says keeps on postponing the date.

                            And there is no issue on my side... it only due to Government regulation problem and Showroom.

                            Details of loan:
                            Two wheeler loan A/c no.[protected] for Yamaha R3
                            Name: S.Dhakshana Moorthy

                            Condition - The cancellation charges should not be charged to me.

                            Can you pls help me on this topic.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              G
                              Gundu Naga Venkata Ramana Rao
                              Apr 17, 2017
                              Resolved
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                              Resolved

                              Address: Hyderabad, Andhra Pradesh, 500016

                              Hi,
                              My Customer ID is 6247415 and i have availed educational loan for my son studying at Vellore Institute of Technology, Vellore(VIT).My Loan ref number is 34451952.
                              I had very good experience in sanctioning loan and first year fee is transfered completed very happily.Our difficulties are started from second year as the re-organisation has happened in Hyderabad and we have lot many troubles in getting further installments.Since we both (self and my wife ) are working wee cannot visit the office physically to explain the same and we are stuck in releasing the subsequent installments.
                              We are in need of transferring the loan installment to the VIT bank account and all previous year tuition fees are done successfully.But now the current person is asking for a new requirement of submitting the Bank account and iFSC code on VIT letter head which is not asked earlier.
                              In my opinion when earlier it has worked it should work now with the same details .
                              Kindly help up us to resolve positively so that my son will get his tuition fees on time .
                              regards
                              May 26, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 24, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Please write to [protected]@hdfcbank.com with the below details:
                              Loan account number:
                              Name of applicant / loan favoring ( as per Loan Application):
                              Date of birth of the applicant (as provided in Loan Account):
                              Loan amount:
                              Contact Number:

                              -Bejoy
                              HDFC Bank Customer Assistance
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                                T
                                Tajinder Singh Sahni
                                from Delhi, Delhi
                                Apr 17, 2017
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi, 110018
                                Website: www.hdfcbank.co.in

                                I'm Tajinder Singh. My a/c is in HDFC BANK, MEERA BAGH, PASCHIM VIHAR NEW DELHI . I transfer 5000$AUD to my brother in australia. But due to some mismatch in swift code my amount returmed to my ac after some days but i request to Manish (HDFC Employee) that plz trf. that amount to other a/c of my brother in (australia) but he didnt co-operate with me. I'm so upset that what kind of emplyee he is. i did same process with my Union Bank of India (UBI) and UBI emplyee and even UBI Branch manager fully co-operate with me and even a single rupee not deducted from my UBI a/c .
                                But that silly hdfc emplyee my Amount deduct approx. 16000. I can't bear huge loss. Plz take seriously of my matter and refund my Amount ASAP. THANKS
                                My Hdfc A/c - [protected]
                                May 19, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 18, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We understand that you have written to our Senior Management and will receive a response with e-mail reference number[protected].

                                -Anay
                                HDFC Bank Customer Assistance
                                is it solved?
                                Tajinder Singh Sahni's [Complaint's author] reply, Apr 19, 2017
                                No sir
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                                  G
                                  gurvi790
                                  from Gurgaon, Haryana
                                  Apr 17, 2017
                                  Resolved
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                                  Resolved

                                  Address: Jharsuguda, Odisha, 768201

                                  Sir,
                                  When is use netbanking my amount debited with out OTP
                                  Actually I ordered one item through Amazon yesterday, at the time of payment through netbanking an amount of Rs774 has been debited with out any OTP .this is second time happening.the amount of Rs 15000 also debited when I was transfer money through imps .pl solve this problem in future.
                                  Regards
                                  Gurvendra Singh
                                  [protected]
                                  May 19, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Apr 16, 2017
                                  Updated by gurvi790
                                  Dear sir,
                                  My payment date last month was 2 and March, due too some reason I pay my dues in 3 rd March but my amount also return due to auto pay on 3rd March and return fine which is 450 add in next bill, its charge also in instead jumbo loan premiums, Rs 450.
                                  Sir I suffered amount of 450+450=850, only one day due to auto pay pl solve my problem, and reduce return fine.this is first time I faced this problem due to late salary in finance months of March, 2017.
                                  I hoped u will consider it thanx.
                                  Regards
                                  Gurvendra Singh
                                  Credit card no-[protected]
                                  Verified Support
                                  Apr 18, 2017
                                  HDFC Bank Customer Care's response
                                  "Dear Customer,

                                  I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                  -Bejoy
                                  HDFC Bank Customer Assistance"
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                                    N
                                    Nilesh Decoart
                                    from Nagpur, Maharashtra
                                    Apr 17, 2017
                                    Resolved
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                                    Resolved

                                    Address: Vadodara, Gujarat, 390005
                                    Website: www.hdfc.com

                                    We have our old association with HDFC bank. We have our account since last 12 Years.

                                    Right now bank is charging 10.5% interest on our CC limit of Rs. 2 crore. So many banks approach us at a very competitive rates which are available in the market. So We request our bank to reduce the rate of interest to 9.5%. but straight away they refuse our request. Than we contacted some other banks and initialize process of closing our CC limit with the HDFC bank. But, Mr. kamlesh sharda & Mr. Kush shah trying to dictate their terms for their personal interest .

                                    We are very sorry to inform you that we are not happy with the service & Approach of Mr. Kush Shah & Mr. Kamlesh sharda. They literally threatening us to impose foreclosure charges if we want to close our CC limit with the bank. we were never told about such charges at the time of loan approval.

                                    They also threatened us that whenever we close the cc limit, the foreclosure charges will be applicable . it means for lifetime we have to continue this cc limit with HDFC bank.

                                    We cannot continue our account in such fear factor.
                                    As per our belief consumer has a right to change the banking service provider if he is not satisfy with the approach & facility provided by the Bank.

                                    Finally, we don't want to continue with the HDFC bank as we are not getting satisfactory response. please help us to resolve this issue otherwise bank will impose unnecessary charges to us.

                                    You are requested to please look into this matter and oblige us.
                                    May 25, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 24, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I request you to share your account details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
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                                      A
                                      Aayushi Jain 2
                                      from Noida, Uttar Pradesh
                                      Apr 17, 2017
                                      Resolved
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                                      Resolved

                                      Address: 110091
                                      Website: hdfcbank.com

                                      I am following up with your bank regarding my credit Card outstanding balance since March 2016. I called multiple people, wrote multiple emails but nobody helped me. Every month your executive called and told me pls pay minimum amount and will help you in settlement after that but once I paid the amount nobody called me back. This is happening since last 8-9 months and they are charging me interest and financial charges. This month my credit card outstanding reflected as 62K however the principal amount was 12k. But till date nobody helped me. Few days ago, I paid minimum amount of 9k and have 16k balance in my account. Your bank froze my 16k and not listening to me and even not refunding the amount. I have raised multiple complaints. I have 6k rewards point as well. Pls resolve this issue asap and I want my amount back. I have all the mails and evidences available with me to show all these issues. Currently the outstanding reflects as 53K out of which only 3K is the principal amount and ban k froze my 16K balance and 6K rewards points. Every month somebody called me and told me settlement is not available and charging all these charges and interest. I want to settle this and close this asap. Pathetic service, I am literally frustrated and irritated.
                                      May 20, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 18, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      I request you to share your card details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                                      -Bejoy
                                      HDFC Bank Customer Assistance
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