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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 15, 2025
Complaints 32882
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HDFC Bank reviews & complaints page 1229

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S
Surbhisharma
from Delhi, Delhi
Apr 14, 2017
Resolved
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Resolved

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: Hdfc

Hi i feel sorry to say that i wont b able to make the credit card payment of rs 44000 as m not earning much due to my financial condition of family i support them so couldn't make the payment on time if bank can make the settlement and a very less amount i can pay in emi due to this ky cibil is getting bad so i want that should be effected by this and if possible pls make that correct and Helo me in settlement or the card .
Thanku
May 24, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 15, 2017
HDFC Bank Customer Care's response
Dear Customer,

Request you to write to [protected]@hdfcbank.com along with ur Credit card and registered contact dtls. Please mention Ref ID-TTU[protected] in the subject line for me to track ur mail & assist you better.

-Anay
HDFC Bank Customer Assistance
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    C
    Chalam Katta
    from Tanuku, Andhra Pradesh
    Apr 14, 2017
    Resolved
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    Resolved

    Address: 501505
    Website: centurian bank only

    Dear sir

    I have get two-wheeler loan from centurian bank on 2006 through centurion bank secundrabad branch. Completed the two-wheeler loan, after completion of my loan i have nor received the original rc book even noc also from bankers. That time they have told me noc and original rc will send through by courier but till now i have not received it

    We need the noc and original rc how to proceed further

    With regards
    Chalamaiah. Katta
    [protected]
    Chalam. [protected]@gmail.com
    May 27, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Apr 24, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

    -Bejoy
    HDFC Bank Customer Assistance
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      Àcil Duraj
      from Mumbai, Maharashtra
      Apr 14, 2017
      Resolved
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      Address: Thane, Maharashtra, 400079
      Website: NA

      I'm a salaried employee. I've applied for hdfc bank credit card on 3 april 2017 and submitted the document to the bank official the very same day. I got a message stating that the credit card request has been approved and 2 days earlier got the despatch message. Yesterday i got an email stating that the request for the card has been cancelled as you did not meet the criteria for the credit card. Can you please explain the situation otherwise you must have told me earlier that i'm not eligible for credit card. Please confirm or else i 'll have to switch the bank. My card status earlier was despatched and now it's showing as in process again. My application reference number is [protected]w1. Please help
      May 22, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 20, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      We have responded to your e-mail with reference number[protected] on April 19, 2017.

      -Anay
      HDFC Bank Customer Assistance
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        J
        Jayendra Danve
        from Chennai, Tamil Nadu
        Apr 14, 2017
        Resolved
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        Resolved

        Address: 600045

        Date of transaction : - 07 april 2017
        Transaction ref. no. :- if[protected]
        I have did transaction to recharge my mobile number of amount 303/- but transaction not completed. also i have registered to mobile sim company about this they told me to contact with bank.
        Please refund my amount back.
        Total amount = 303 /-
        Customer id : 69830514
        Jio service request number - sr000007z25w.

        I have tried to connect hdfc customer care but no customer executive available, they are taking my customer information and call gets ended.
        May 22, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Apr 20, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        The transaction has not yet been claimed by the Acquiring Bank. In case you have a void slip, please arrange to fax it on[protected] with Auto ID reference number 1296564.
        The transaction (I[censored]nclaimed), will be reversed to your account on the 16th day from the date of transaction. If the amount is not reversed on the 16th day, please write to [protected]@hdfcbank.com along with an e-mail or letter proof confirming that you attempted to resolve the dispute with the merchant.

        -Anay
        HDFC Bank Customer Assistance
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          D
          Divyaa Dadlani
          from Pune, Maharashtra
          Apr 14, 2017
          Resolved
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          Address: Pune, Maharashtra, 411001
          Website: Hdfcbank.com

          I had submitted my account closure for on 3rd Feb 2017 to Apte Road branch. I was assured that the account will be closed in 7 days. It's been 2 months now and still the account has not been closed. And because of this I'm charged for not maintaining balance. The welcome desk and his Pba told me it will take 7 days. But it's 70 days now!
          Request you to close the account and reverse the charges.
          Thanks
          Divyaa
          +1 photos
          May 20, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 19, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your complete issue, Branch details, along with your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

          -Bejoy
          HDFC Bank Customer Assistance
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            S
            sachinbagul
            from Mumbai, Maharashtra
            Apr 14, 2017
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            Address: Pune, Maharashtra, 411039
            Website: onlineinsurance.hdfclife.com

            Hi
            i am sachin bagul from pune. I bought online insurance policy from HDFC by making online payment as directed on website. But after making payment website again shows pay premium to complete the process. since i already paid premium online and i also have payment receipt, why should i pay for money. I wrote may times to HDFC but they doesn't reply. So, I want my money back since i dont have faith in HDFC. thank you. my Application No.:[protected]
            HDFC Life customer support has been notified about the posted complaint.
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              A
              Anshsatpathy​
              from Mumbai, Maharashtra
              Apr 14, 2017
              Resolved
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              Address: Mumbai City, Maharashtra

              Hello,
              This is regarding the inconveniences caused due to lack of proper service provided by hdfc bank. Let me explain the whole issue from starting.in the month of march 2017 i requested the customer care service of hdfc bank for a higher security card (Debit card) and he took the request and explained me the whole procedure for the same saying the card will get delivered within a week to my registered address​ (Which is in hyderabad), but as currently i am staying in mumbai for work i requested him that time only to please send the new debit card to the nearest branch of goregaon (Place where i am staying currently). He took the request and said the card will get delivered to the hdfc goregaon east branch near dindoshi within a week and endured me that until and unless i collect the new debit card from the bank the current debit card which i am using will not get deactivated. Today i got a message from hdfc bank saying my card has been deactivated. When i call the customer care service of hdfc bank they said i need to visit the bank and collect it and there is no other solution.
              The question is if i have not yet collected ​the new debit card from the bank how can hdfc bank deactivate my current card.
              I talked to the flow manager of hdfc bank also and explained him the whole issue. He apologized and accepted the fault in the service but didn't provide any solution. I requested him to please reactivate my card as i will not be able to collect the card because of my office timings but they refused to provide me any kind of support. They simply told me that strict action will be taken against the agent who gave me wrong information regarding the card renewal process and asked me to collect the card from the bank only.

              I hereby want to launch a complaint against hdfc bank for all this unconvince caused and for not providing any solution despite of accepting their own fault.
              May 15, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Apr 14, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

              -Anay
              HDFC Bank Customer Assistance
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                A
                Anushree Nair
                from Mumbai, Maharashtra
                Apr 13, 2017
                Resolved
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                Address: Thane, Maharashtra, 400606

                I have been receiving unsolicited calls from HDFC Life Plan call centre. I was in the midst of a meeting when the calls started. Despite rejecting the calls 3-4 times, the caller was persistent.
                Irked by this, I had to cut my meeting short and answer the call. I asked for the manager but the caller in a callous way refused to divulge any detail. Even my request to take my number of their list was joked on.
                After cutting the call, I continues receiving calls from the following numbers:
                +91 [protected] (10 times)
                +91 [protected] ( 5 time)

                I consider this nothing less than harassment and torture,
                May 15, 2017
                Complaint marked as Resolved 
                HDFC Life customer support has been notified about the posted complaint.
                Verified Support
                Apr 14, 2017
                HDFC Life Customer Care's response
                Hi, we regret the inconvenience caused. We would request you to log onto our website www.hdfclife.com and follow the DND process and alternatively you can also write to [protected]@hdfclife.com from the registered email ID. Thanks - HDFC Life
                I have submitted PF withdrawal form a months back but not yet got the update, e code is 131315.

                Regards
                Dear Sir,

                please send me receipt of premium paid on line direct deduction from account.

                my policy no. 16753729
                Client ID : 67412072
                HDFC Life Customer Care's response, Apr 19, 2017
                Hi, we request you to log onto My Acount facility to check your premium receipt. For any further concerns and queries please write to [email protected] or call 18602679999. Thanks - HDFC Life
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                  S
                  shatamanyu
                  from Gurgaon, Haryana
                  Apr 13, 2017
                  Resolved
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                  Resolved

                  Address: Ranchi, Jharkhand

                  Hdfc bank, ranchi club complex, main road, ranchi

                  A/c no.[protected]

                  Application for closure of account at hdfc bank, sector 50, gurgaon on 28th of april, 2017. Was intimated of a credit card and demat a/c being associated with the main a/c however not in my knowledge!

                  Tried seeking help a lot of times. Have been unsuccessful still!

                  Totally disappointed with hdfc as a brand!
                  May 23, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 15, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We are working on your concerns vide ref no:[protected] and will get back to you in 2 working days.

                  -Bejoy
                  HDFC Bank Customer Assistance
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                    G
                    Gautam Siddharth
                    from Chennai, Tamil Nadu
                    Apr 13, 2017
                    Resolved
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                    Resolved

                    Address: 603103
                    Website: www.hdfcbank.com/assets/popuppages/nodal_officers.htm?openpopupinside=yes

                    Dear Sir,
                    I have done an ATM transaction through SBH-ATM mechine, Kelambakkam using my HDFC card on 02/04/2017. During that transaction, money was not dispensed from the SBH -ATM machine but the amount 4000 INR was deducted from my HDFC account.I have booked a complaint through phone banking on 05/04/2017 and the complaint reference number ID is 1288051.They have promised me that it will be reverted back into my account within 7 working days.Today is the 8th working day from the date of complaint, so far the amount is not credited in to my account.
                    I therefore request you to kindly take necessary action in this matter.
                    Thanking you
                    May 19, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 15, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    As per Visa / MasterCard guidelines, the amount will get reversed to your account by 15-Apr-17, provided we do not receive the proof of transaction from the Acquiring Bank.

                    -Anay
                    HDFC Bank Customer Assistance
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                      J
                      Jitu foujdar
                      from Delhi, Delhi
                      Apr 13, 2017
                      Resolved
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                      Address: New Delhi, Delhi
                      Website: [email protected]

                      My name is jeetendra I have an account in your bank .my customer ID is 67209290 and my account no is [protected] I want to close my account reason of charges i have given account closure two times in Connaught place outer circle h - block last time account closure was giving 27 March 2017 account closure bar code no is ACL[protected] in hdfc bank Connaught place outer circle h-block but my account is not close.i have complained already my complaint no is BELC[protected] but my account is not closed I request that you will try my account is instantly closed
                      May 20, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Apr 13, 2017
                      Updated by Jitu foujdar
                      I have an account in your bank my account no is [protected] I want to close my account reason of charges I have given account closure two times in Connaught place outer circle h-block. Block but my account is not closed one time already complaint in hdfc customer care complaint no is BELC[protected] I hope that you will give me reply my complaint
                      Verified Support
                      Apr 15, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Please be assured that we are looking into the issue and will respond to you with e-mail reference number[protected].

                      -Bejoy
                      HDFC Bank Customer Assistance
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                        J
                        JeevanJ
                        from Ferokh, Kerala
                        Apr 13, 2017
                        Resolved
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                        Address: Chennai, Tamil Nadu, 600042

                        I have opened my salary Account at Velachery branch, chennai, recently I have lost my HDFC debit card, and requested to hotlist my lost debit card and requested for new Debit card, I can see new card has been issued in online banking, but I have not received my Debit card in hand since its has been more than 15 days, where i am waiting for the card, came to know my new debit card sent through "Blue dart courier" but still it was not delivered to me when i try to reach blue dart they request me to collect the card from Blue dart office, which is more than 30 km away from my home. and there is no response and i am afraid as there is a chance for mis-using my new debit card
                        May 15, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 14, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                        -Anay
                        HDFC Bank Customer Assistance
                        Apr 14, 2017
                        Updated by JeevanJ
                        HI HDFC Team

                        Details mailed to [protected]@hdfcbank.com with CUST ID.

                        Name : Jeevanandham

                        Registered mobile Number : [protected]

                        Debit card sent through Blue dart COurier : Tracking number : AWB [protected]

                        Courier person not delivered the card to me
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                          I
                          Islamuddin Khan
                          from Chakia, Bihar
                          Apr 13, 2017
                          Resolved
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                          Resolved

                          Dear sir,

                          I want bring an attention towards the hardship, i as an corporate business man and employees of my firm has faced due to misbehaving attitude of one of your employee Ms. Surbhi Gaur, who took lot of amount on the name of premium for the policy at off-branch location some where in haryana from employees of my firm, but no policy has been issued to these employees of my firm. Further, when i personally requested her to resolve the problem, she asked to meet me at my business location and there she forced me to apply for ICICI Prodential life policy and also advised my existing policy holder employees who is currently holding( HDFC life policy) to switch to IICICI life policy.

                          She uses her personal contact number, i never received any call from branch of HDFC Life, on asking about the same issue, she started misbehaving with us.

                          Kindly take strict action against her, otherwise get ready to face legal actions againt HDFC Life and your employee Ms Surbhi Gaur. i trusted her only because she has an ID Card of HDFC Life.
                          May 15, 2017
                          Complaint marked as Resolved 
                          HDFC Life customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 14, 2017
                          HDFC Life Customer Care's response
                          Hi, we would request the policyholders to write to [protected]@hdfclife.com from the respective registered email ID's for us to assist with their queries better. Thanks - HDFC Life
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                            V
                            vnyscn
                            from Gurgaon, Haryana
                            Apr 13, 2017
                            Resolved
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                            Resolved

                            Address: 122001

                            Hi,
                            My name is vinay sachan i joined a company in the year 2014 and that company opened my salary account in hdfc bank. I left that job after few months because of study reason.
                            Bank change my salary account into saving account without taking permission from me. Now my salary is coming in another bank account and i don't use hdfc bank account. Hdfc change me negative balance every month.
                            I want to close hdfc bank account opened by my previous company without giving negative balance to bank.

                            My account no is:[protected]
                            Contact no: [protected]
                            Thanks in advance
                            May 15, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 13, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,
                            We are working on your concerns vide ref no:[protected] and will get back to you in 2 working days.
                            -Manoj
                            HDFC Bank Customer assistance
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                              krish53369
                              from Hyderabad, Telangana
                              Apr 13, 2017
                              Resolved
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                              Resolved

                              Address: 500032

                              Hi Team,

                              I have to receive my new renewal credit card but due to recently change in address Blue dart courier guy has refused to delivery my credit card.

                              Could you please ask blue dart courier to delever new renewal credit card to my new office address.

                              New Office Address:
                              T Balakrishna
                              Waverock
                              Nanakramguda
                              Gachibowli
                              Hyderabad.

                              For more details please call me on my registered mobile nummber [protected]

                              Thanks in Advance.

                              Thanks,
                              Balakrishna T
                              May 14, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 13, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              I request you to share your credit card details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                              -Bejoy
                              HDFC Bank Customer Assistance
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                                kumarp8
                                from Bansi, Uttar Pradesh
                                Apr 12, 2017
                                Resolved
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                                Resolved

                                Address: Gautam Buddh Nagar, Uttar Pradesh
                                Website: www.hdfcbank.co.in

                                Hi,
                                I have a hdfc credit card ending 0340 with jumbo loan which is auto debited from my account [protected].

                                This month loan amount debited (transaction id:[protected] and deposited again with (transaction id:[protected] .
                                Also I dropped too many mails to debit the loan amount from my account but nothing has happened .
                                This month I got statement with fine and charges, why should I pay fine and charges when fault is in your system. Please revert fine from my statement and debit the loan amount from my account.
                                +1 photos
                                May 26, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 24, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We note that you have sought clarification with regard to your credit card. In this regard, we regret to assist you further in the absence of the card details, Having said this, we request you to provide the following details to the below e-mail id to enable us to do the needful.

                                1.Name as mentioned in the card account,
                                2.Last four digit of your credit card (xxxx xxxx xxxx 1234),
                                3.Contact number as updated in the copard account and latest contact number.
                                For any further clarifications, you may write to us at : [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected] .

                                -Bejoy
                                HDFC Bank Customer Assistance
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                                  Suraj Zambad
                                  from Mumbai, Maharashtra
                                  Apr 12, 2017
                                  Resolved
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                                  Resolved

                                  Address: Yavatmal, Maharashtra, 445001

                                  Dear sir,

                                  I really have a very worst experience with hdfc bank while closure of my current account no.[protected] in the name of arihant jewellers pr. Suraj zambad, as my home branch in yavatmal, and i filed my application in my home brach i. E. Postal ground yavatmal, and than after 2 mths my account is not closed and i did so many calls to the executive who assist me in yavatmal brach while closing the account, he said we checked its in process, and i still got msgs of nargative bal in my account by mobile banking, nothing facility was closed on the account. Plz if this site help me out in this so plz help me in this matter, i really want that rbi should take some step against such situation that come in front of the customer. I have proof of closure of my current account but still i get sms for not maintenance of min. Bal. I am in very much tension now
                                  May 14, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 13, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Request you to write at [protected]@hdfcbank.com along with your account/customer Id and registered contact details. Please mention Ref ID- TTU13041706 in the subject line for me to track your mail & assist you better.

                                  -Bejoy
                                  HDFC Bank Customer Assistance
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                                    Vihaan Meg
                                    from Didwana, Rajasthan
                                    Apr 12, 2017
                                    Resolved
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                                    Resolved

                                    Address: Aligarh, Uttar Pradesh, 202001

                                    Hdfc life insurance ki broker shuruti agrawal, mumbai ne mere saath fraud or 420 ki hai. Purani stop policy ka pesa dilwane ke naam per nayi policy issu kar rahi hai . Hdfc life public ko bewakoof bana kar apna business chala rahi hai . Shuruti agrawal ke call records ki details mere pass hai . Main fir or case soot kar raha hun . Media se lekar finance minstry tak aap ki complaint thook raha hun . Es shuruti agrawal ko 420 orfraudd case ka jwaab dena hoga . Or hdfc life ko company ke md ko hat jana chahiye fraudod mat kijiye public ke saath . Bahut maar maregi aap ko.

                                    Gaurav gupta
                                    hari om nagar, marris road
                                    aligarh-202001
                                    mob. No. [protected]
                                    May 15, 2017
                                    Complaint marked as Resolved 
                                    HDFC Life customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 13, 2017
                                    HDFC Life Customer Care's response
                                    Hi, we request you to write your concern to [protected]@hdfclife.com from the registered email ID. Thanks - HDFC Life
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                                      cheenoos
                                      from Guwahati, Assam
                                      Apr 12, 2017
                                      Resolved
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                                      Resolved

                                      Address: 600091

                                      Hi,
                                      Hdfc regalia credit card policy said, if we put fuel for rs 400 and above the 2.5% surcharge is waived off. But they have changed the rules all of a sudden stating, it's reversed only if the card is swiped in hdfc bank machines in the petrol bunks. This is absolute non sense and cheating from the bank.

                                      This is a premium card and the fuel station where i put petrol doesn't have hdfc reading machine. I actually end up paying 1.5% of my fuel charges more. The whole reason to use credit card for fuel is to save tax (Because my company only accepts the card transactions). But by paying 1.5% more than what i fuel for, it's waste.
                                      May 14, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 13, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      I request you to share your complete issue, charges details, transaction details, card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                                      -Bejoy
                                      HDFC Bank Customer Assistance
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                                        Kumar.sk020388
                                        Apr 12, 2017
                                        Resolved
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                                        Resolved

                                        Address: 410206

                                        Today i have recieved one call from hdfc bank credit card collection department and his name is Mr.Rajesh, He is asking someone else and he was very much confident that i dnt know that person but he refuse to accept it.He is repeatly maked call and irritate me, He dnt have even how to speak with anyone.Can i do a police complain against hi.i have his full name, contact no.and address.
                                        May 14, 2017
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Apr 12, 2017
                                        Updated by Kumar.sk020388
                                        waiting for valuable reply.
                                        i will lodge a complaint against bank also for giving full authority to collection house for misbehave with customer, even i am still not a customer so why i have been suffered.
                                        Verified Support
                                        Apr 13, 2017
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        I request you to share the number on which u have received the calls & from which number, date & time of call and ur contact dtls to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                        -Bejoy
                                        HDFC Bank Customer Assistance
                                        Apr 28, 2017
                                        Updated by Kumar.sk020388
                                        I have recieved call from [protected] on dated 12 April at around 3 to 3.30 pm.

                                        No.is registred with MR.Anil Nikam
                                        Apr 11, 2018
                                        Updated by Kumar.sk020388
                                        Kindly update the status??
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