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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 1230

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J
Jackson Massey
from Coimbatore, Tamil Nadu
Apr 17, 2017
Resolved
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Address: New Delhi, Delhi, 110085
Website: netbanking.hdfcbank.com/netbanking

On 10/02/2017, I redeemed my reward points by ordering 1 litre of Tupperware water bottles set using your HDFC banks website and I received this message on my phone (Dear JACKSON MASSEY, your request for GI72 Qty - 3 is received and is under process).
Now after around a week, the item delivered at my place and when I opened the box, I surprised to see that it was not I ordered on the website using my good amount of rewards that I was saving from a long time. I was sent 12 pieces of Tupperware water bottles of 500 ml though I placed an order of 1 litre water bottles.
I immediately raised my complaint in your customer service department and escalated the matter and they promised to call back with the solution and given the TAT of a long time. When I did not get the call even after waiting for more than a month, I spoke to many senior levels but no resolution yet for this mistake.
I want to state here that I am with HDFC for more than 10 years now and looking to maintain this healthy relationship in future as well. Please help me to get this sorted at the earliest as I have a travelling job and I hardly get time to follow up with all this.
It was just poor and pathetic customer service offered by your colleagues thats why it took this long and I am still carrying those wrong item.
I am very unhappy and disappointed with this behaviour and appreciate your prompt attention to this serious matter I have been facing for a long time.
May 19, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete issue, along with your card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
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    M
    mohit18
    from Delhi, Delhi
    Apr 17, 2017
    Resolved
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    Address: 110066
    Website: WWW.HDFCBANK.COM

    To
    The Manager
    HDFC Bank
    BHIKAJI CAMA PLACE
    DELHI
    Sir.
    Sub Bank Account Closing Letter
    With reference to above subject, I would request you to arrange for closing my saving bank ( SB ) Account No: [protected] maintained with your branch as l am unable to maintain the same due to some unavoidable reason.
    Please pay my all available balances after deducting bank charges if any and arrange to close it.

    Thanking you,

    Yours faithfully
    Date:[protected]
    MOHIT KUMAR
    SB Account No [protected]

    MOB: [protected]

    PLEASE I ALLREADY TWO TIME GOES BANK BUT BANK SERVER DOWN,
    May 19, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Apr 18, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    We request you to reconsider your decision to close the account. Incase you still wish to close your account held with HDFC Bank, please submit the account closure form (available on www.hdfcbank.com> Forms Center> Personal Banking) along-with Extended KYC annexure ( available on www.hdfcbank.com> Forms Center > Personal Banking > Extended KYC Annexure ) at any of our nearest Bank branches.

    Kindly refer the below link for contact details of branch :
    http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch/all-facilities/gxissh3j

    Addressing your concern we wish to clarify that Combined closure form is a common form which is required to fill in by an account holder incase he holds more than a single product with the Bank.

    By filling this form our customers can close all other accounts/products and delink the same along with Savings account held with the bank. For ex : ISA account/ Depository account / Credit card etc.

    You will need to tick the relevant boxes mentioned on the form.

    This application must be signed by all Joint Holders where the account is held jointly in the same order of names as appearing on the account or by sole holder in case of sole ownership account to be closed. In case the account is in debit balance, please fund the account to the extent of the over-dues together with interest, before submission of application for closure.

    In case the account is dormant, please submit a letter at the branch for activation of your account. Your account closure request can be processed only post activation of your account.

    We regret that we are unable to process the request for account closure received through PhoneBanking, NetBanking, e-mail, scanned or faxed copy for security and authentication purposes. In case you are unable to visit the branch, you can send the account closure application to the branch by postal service or courier.

    We also request you to destroy or surrender the cheque book and Debit Card at the time of account closure.

    -Bejoy
    HDFC Bank Customer Assistance
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      Z
      Zeeshaan Js
      from Visnagar, Gujarat
      Apr 17, 2017
      Resolved
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      Address: Pune, Maharashtra, 411014

      First i must say your bank customer services is appalling! You gave me a free debit card upgrade so i accepted and you posted it to my old office address where the delivery man ignored to give my card because i did not have WNS ID!(though i had passport) Later it took you guys 15 days to send the card kharadi branch, by the time you blocked my existing debit card. Today when i finally collected my card you failed to provide me otp, when i call your silly hotline number IVR cannot recognise my card because that is blocked and i don't have pin for new ATM. Please pass my strong feedback to vaishali from loan dept who was arrogant and rude over the call, for sure I'll close and move account from your bank.
      May 25, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 24, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share your account/card details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

      -Bejoy
      HDFC Bank Customer Assistance
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        R
        Ruby Devgun
        from Karnal, Haryana
        Apr 17, 2017
        Resolved
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        Resolved

        Address: Mohali, Punjab, 140603
        Website: Www.hdfcbank.com

        I visited in your punjab zirakpur branch located at vip road on 15th april 2017 .I wanted to add my husband name in my account as nominee but the employee said they need approval from head office then i confirm this from other branch they said there is no need to take any approval for that wasting time of yours.they promiss me to call back on Saturday but they did not informed anything kindly look in to the matter branch employees don't know anything poor customer service.

        Regards
        Rupinder joshi
        Ac no [protected]
        May 20, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Apr 19, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        We understand that our official Mr. Mahesh Jain contacted you and assisted you with your requirement.

        -Bejoy
        HDFC Bank Customer Assistance
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          S
          Sayantan Mukherjee
          from Kolkata, West Bengal
          Apr 17, 2017
          Resolved
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          Resolved

          Address: Kolkata, West Bengal, 700060

          I called Hdfc customer care on13/4/17 and the customer care executive probably name chaman, offered me a jumbo loan of 75000 and also i availed the Hdfc urgo. The loan is still being processed due to bank holidays replied by customer executives but the urgo insurance policy is activated very early. So the question arises does insurance workers work on holidays alsoand bank employees are not? As I was told i will receive the courier information within 2days as I don't have a Hdfc savings account so a draft will reach within 3days but still no mail or SMS I have received yet.
          May 27, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 24, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your card details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

          -Bejoy
          HDFC Bank Customer Assistance
          In place of writing here and there. Just email to [protected]@hdfcbank.com
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            S
            swapnilambre1983
            Apr 17, 2017
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            Address: Mumbai City, Maharashtra, 400011
            Website: www.hdfcbank.com

            I dialed today [protected] to log a complain regarding amb charges. This number was given to me by customer care from mumbai. To my surprise i heard only two options. One for english and two for hindi and no option to marathi which is the regional language of mumbai.

            Also when i dialed [protected] to log a complain. They gave me three options on one fore english, two for hindi and three for marathi. However later while talking with customer service lady, she was not talking in marathi even after selecting the third option.

            I am really not happy to see a bank like hdfc just gives more importance to english and hindi and not the regional language of the state and the city.
            HDFC Bank customer support has been notified about the posted complaint.
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              Preetham Kunchala
              from Visakhapatnam, Andhra Pradesh
              Apr 16, 2017
              Resolved
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              Resolved

              Address: Visakhapatnam, Andhra Pradesh, 530013
              Website: hdfc bank

              Please note that i applied for HDFC Credit Card and got Reference No : [protected]S7. I got all verification done at my office and residence too. I got multiple calls at office too for verification. Today got checked in HDFC Link showing track your card application. Found the reason as follows. Application Reference Number [protected]S7 Status DISAPPROVED who called us for Credit Card and we never gone to HDFC for the same. I called Customer CARE and they are not giving any reason for Rejection. As per RBI GUIDELINE CIRCULAR NO - RBI/[protected]/100 BOD.FSD.BC.23/24.01.011/2008-09 DATED[protected]. HDFC Bank should give us reason or else we also file complaint in RBI and bank ombudsman. We want Reason for Rejection as it will hit my CIBIL. My CIBIL was all clear .If we will not find reason for rejection, we will file case in Consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against HDFC. I never had any credit card or liabilities from any bank in the past. Please provide reason or else i will file case in consumer court. Please suggest me what is next process. And where exactly my application got disapproved. Hoping positive response.
              May 19, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Apr 18, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              We have taken note of your comments expressed with regard to your credit card application and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 2 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

              -Anay
              HDFC Bank Customer Assistance
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                S
                suvaich
                from Hyderabad, Telangana
                Apr 16, 2017
                Resolved
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                Address: 500032
                Website: www.hdfcbank.com

                This is to inform to the concerned authorities that every month from my salary account, hidden charges are being deducted without my knowledge from my salary account of HDFC bank, gachibowli branch. The account was opened in february 2013 when I was working with Capgemini Hyderabad.
                In month of february 275 rs was deducted and again on 13th april 805 rs has been deducted as some depository charges.
                I am fed up of complaining to the customer care portal of hdfc bank again and again and I never received any valuable and truthful reason from their side. Morever they are also not responding to my repeated requests.
                Even I issued a warning stating that if these kind o[censored]nknown charges will be deducted from my salary account, I will be closing my account in HDFC. But even after that I never received any feedback.
                Under these circumstances I would request the concerned authorities of the consumer forum to look into this matter at the earliest and take necessary steps.

                Please note the complaint ID which was raised with HDFC by me:
                HBL=[protected]

                Regards,
                Suvasmit Aich
                ph: [protected]
                May 27, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Apr 24, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                We are looking into the issue and will respond to you with e-mail reference number[protected] within 2 working days.

                -Bejoy
                HDFC Bank Customer Assistance
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                  N
                  from Muvattupula, Kerala
                  Apr 16, 2017
                  Resolved
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                  Resolved

                  Address: 683111
                  Website: consumer complaints

                  I have received a call form one of HDFC representative in cochin, As per him iam eligible for 3.75 lack loan .I have a outstanding amount of Rs.38000/ for previous loan .We have completed all formalities and waiting for cash, one day i have received a call from Mr.subash (HDFC) iam not eligible for loan up to 3.75 . He offered upto 1.95 lack and will get below 1.60 lack form bank .Iam really shame for your bank, the thing is i have a salary account of HDFC for last more than 04 years .Iam approach another bank for a loan and the interesting thing is he offer to me upto 04 lack if iam changing my salary account HDFC to another bank .

                  Kindly advise for above subject
                  May 23, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 21, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share your loan application/reference or account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                  -Bejoy
                  HDFC Bank Customer Assistance
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                    R
                    Ranjan Ranajit
                    Apr 15, 2017
                    Resolved
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                    Resolved

                    So many working days are gone in between and I have not received any update from you. I think HDFC is not serious regarding any customer complaint. Please email me any further updates of my complaint. Next time I will paste all the communications from your customer care, so that public should know how some crazy customer care executive of HDFC just eating out the brand name of the bank and making bogus promises and looting money of customers. Thanks.

                    How you have resolved just write the below line?

                    We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your registered email id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].
                    May 19, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 18, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We are fully sensitized to your query raised with regard to your credit card and confirm having responded to your e-mail id on January 31, 2017. For any further clarifications, you may write to us at : [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

                    -Bejoy
                    HDFC Bank Customer Assistance
                    Jul 20, 2018
                    Updated by Ranjan Ranajit
                    They have not refund me anything just delayed and delayed and I give up the hope of receiving any refund . . .
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                      D
                      DivyaMadhuri V
                      from Hyderabad, Telangana
                      Apr 15, 2017
                      Resolved
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                      Resolved

                      Address: Hyderabad, Andhra Pradesh, 500043
                      Website: www.hdfcbank.com

                      What is meant by 3RD PARTY CASH TXN INC ST & EC ?

                      On 15th April 2017 an amount of Rs.172 has been deducted from my salary account, saying that 3RD PARTY CASH TXN INC ST & EC 060417. How can they deduct the much money without any intimation regarding that. Even though I have no't withdrew money from other Bank ATM.

                      Please help me with this issue.
                      May 18, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 16, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      I request you to share your account and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                      -Anay
                      HDFC Bank Customer Assistance
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                        N
                        nivethajp
                        from Chennai, Tamil Nadu
                        Apr 15, 2017
                        Resolved
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                        Resolved

                        Address: 600042

                        I have not received Rs 6070(six thousand seventy) refund amount which was debited from my account in GRT jewelleers Velachery branch and they confirmed it was declined from their side.

                        1) Exact date of debit from My account -1st April 2017

                        2) Exact Amount of transaction- Rs 6070

                        3)Reference Number: [protected]

                        4) customer ID:55649496

                        please refund the amount as soon as possible
                        +1 photos
                        May 20, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 19, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have checked our records and found that the disputed transaction has been reversed to your account. Pls check your account statement for further information in this regard.

                        -Bejoy
                        HDFC Bank Customer Assistance
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                          N
                          Naveenchandra K
                          from Bengaluru, Karnataka
                          Apr 15, 2017
                          Resolved
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                          Resolved

                          Address: Dakshina Kannada, Karnataka, 575002
                          Website: hdfcbank.com

                          I have not received the Rs 17091(seventeen thousand ninety one rupes) refund amount which is refunded
                          by ease my trips on date 12th april 2017.The refund details are as follows

                          1) Exact date of debit from My account -11th April 2017

                          2) Exact Amount of transaction- Rs 17091(seventeen thousand ninety one rupes)

                          3) Transaction reference number - Cheque / reference no[protected], PAY U ID-[protected] / PAYUINDIA

                          Transaction and Refund details given by Ease my trips

                          Request ID [protected]
                          PayU ID [protected]
                          Action capture
                          Amount 17091
                          Status Success
                          Date and Time[protected]:27:43

                          Refund details

                          Request ID [protected]
                          PayU ID [protected]
                          Action refund
                          Amount 17091.00
                          Status success
                          Date and Time[protected]:30:[protected]:59:57

                          therefore I request you to please confirm the details given by easemy trip and refund the amount immidately .

                          With regards
                          Naveenchandra K
                          Apr 19, 2017
                          Complaint marked as Resolved 
                          Amount refunded on date 19th april2017
                          HDFC Bank customer support has been notified about the posted complaint.
                          Apr 15, 2017
                          Updated by Naveenchandra K
                          HDFC Account number-[protected]
                          Name of Branch- Mangalore, Karnataka
                          Verified Support
                          Apr 15, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I request you to share your account, transaction details, Debit Card/Credit Card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                          -Anay
                          HDFC Bank Customer Assistance
                          Apr 16, 2017
                          Updated by Naveenchandra K
                          Dear sir
                          I have already given so many mails to [protected]@hdfcbank.com regarding this issue .but there is no response from them
                          HDFC CUSTOMER CARE IS WORST SERVICE PROVIDER IN MY OPINION

                          Anyway I will share same with you also

                          With regards
                          Navernchandra
                          Apr 18, 2017
                          Updated by Naveenchandra K
                          Dear sir

                          I am forwarding message to you which is received by me from easemytrip.com regarding refund amount of Rs.17091/-
                          As per the below mail they refunded the money into my account on 13th April 2017.But still date you have not credited the amount into my account. I emailed to your customercare several time but there is no reply from you.
                          The account details are as follows
                          Name-NAVEENCHANDRA K
                          HDFC Bank saving account number-[protected]
                          Branch-Mangalore, Karnataka

                          1) Exact date of debit from My account -11th April 2017

                          2) Exact Amount of transaction- Rs 17091(seventeen thousand ninety one rupes)

                          3) Transaction reference number - Cheque / reference no[protected], PAY U ID-[protected] / PAYUINDIA

                          Transaction and Refund details given by Ease my trips

                          Request ID [protected]
                          PayU ID [protected]
                          Action capture
                          Amount 17091
                          Status Success
                          Date and Time[protected]:27:43

                          Refund details

                          Request ID [protected]
                          PayU ID [protected]
                          Action refund
                          Amount 17091.00
                          Status success
                          Date and Time[protected]:30:[protected]:59:57

                          therefore I request you to refund the amount immidately .

                          Dear Sir/Madam,

                          Greetings from Ease My Trip!!!

                          This is in regards to booking id- BET[protected]

                          Your refund already proceed from our side against the PAYU ID-[protected]

                          Kindly find the Refund Transaction Detail pasted below :-

                          ACTIONS TAKEN
                          Request ID PayU ID Bank Ref No. Action Amount Status Requested Time Success Time Bank ARN
                          [protected] [protected] NA capture 17091.00 SUCCESS [protected]:27:43 [protected]:27:43 NA
                          [protected] [protected] NA refund 17091.00 success [protected]:30:54 [protected]:59:57 NA

                          We would suggest you to get in touch with your bank if still not credited to you.

                          Feel free to contact us in case of any further assistance.

                          Thanks & Regards,
                          Deepak

                          Board Line :[protected],[protected] Lines)
                          Visit us at http://www.EaseMyTrip.in
                          http://www.EaseMyTrip.Com
                          http://Bollywood.EaseMyTrip.Com
                          B2B Agents: http://Agents.EaseMyTrip.Com

                          Head Office :-
                          Easy Trip Planners Pvt Ltd.
                          Building No. 223,
                          Patparganj Industrial Area,
                          New Delhi - 110092
                          India
                          Hi Naveen,

                          We would like to inform you that the TXN for the Payment Id [protected] has been refunded from our end on 13/04/2017. Same should reflect in your respective account within 3 to 5 working days.

                          For any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer

                          Regards,
                          Team PayU
                          Naveenchandra K's [Complaint's author] reply, Apr 18, 2017
                          Dear sir

                          So far I have not received the refund amount Rs.1709/- from Easemy trip. they intimated that maximum monday on date 17th april 2017 I will get rhe payment .But now they are telling another 3days are required.Please refund the amount immidately.

                          With regards
                          Naveenchandra K
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                            B
                            Bhavana Vishnuvardhan Reddy
                            from Salem, Tamil Nadu
                            Apr 14, 2017
                            Resolved
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                            Resolved

                            Address: Nellore, Andhra Pradesh, 524003
                            Website: HDFC bank.com

                            I am having a HDFC credit card ending with 4522 recently there executive wrongly updated my email in the system and they have generated the bill and they did not send me a reminder also on my Mobile and started putting financial charges and when I ask first they told that they have taken up a request for reversing and after two days I got a message they are unable to reverse them. I am having the proof that I have not filled the application I want to complaint against the bank to banking ombudsman regarding wrongly mentioning my email Id in their records. Dear friends don't go for HDFC credit card most worst and customer care also most pathetic.
                            May 24, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 15, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I request you to share your credit card, issue details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                            -Anay
                            HDFC Bank Customer Assistance
                            Just now updated everything to you on mail kindly check and confirm
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                              M
                              msankar600
                              from Chennai, Tamil Nadu
                              Apr 14, 2017
                              Resolved
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                              Resolved

                              Address: 560100
                              Website: www.hdfcbank.com

                              Hi,

                              I am Mahesh, i have done NEFT Transaction on 3rd Apr 2017 but it was not credited to Beneficiary account .

                              The same i have informed to the customer care executive and they raised complaint on 5th Apr 2017 and the complaint number is BANC[protected] but so far issue has been not resolved.

                              I have raised complaints from hdfc website also.

                              its been 11 days since i have done the transaction but no resolution is provided.
                              Please reverse back funds to my account.
                              May 19, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 15, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              I request you to share your account/customer Id, transaction and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                              -Anay
                              HDFC Bank Customer Assistance
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                                S
                                Shubhamec1
                                from Rajkot, Gujarat
                                Apr 14, 2017
                                Resolved
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                                Resolved

                                Address: 122001
                                Website: www.hdfcbank.com

                                Hello sir,
                                My account number is [protected]. An ammount of ₹500 is being deducted from last 2 months. This month it's deducted on 10th april. When i reviewed transition history, cheque/reference no for that transition was 9236.
                                Narration : atw - 416021xxxxxx9990-p3dcgg08-gurgaona.
                                Sir please look into this and resolve it. Attaching snagit for this deduction.

                                Thanks!
                                +1 photos
                                Jun 1, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 28, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,
                                We are looking into the issue and will respond to you with e-mail reference number[protected] within 2 working days.
                                -Manoj
                                HDFC Bank Customer assistance
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                                  S
                                  SShetal Jain
                                  from Mumbai, Maharashtra
                                  Apr 14, 2017
                                  Resolved
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                                  Resolved

                                  Address: 411037
                                  Website: hdfclife.com

                                  Dear sir / madam,
                                  First of all thank you for keeping such provision to adress indian consumers.
                                  Let me tell you i have purchased hdfc life click to invest policy with premium of 60, 000/- rs. And application no. Is as mentioned in above subject.
                                  Premium was paid of 31st march 2017 and till date i didnt receive my policy document neither i am getting right response from their call centre nor from their corporate office located in mumbai.
                                  Its been an metal harrassment of more than 10 days to me and now i am fade up with them. I have sent them many mail but no clear cut reply is received.

                                  I would like to you to please look into matter and help me in getting my policy document as well compensation for mental harrassment.

                                  My contact no. Is [protected]

                                  Thank you

                                  [censored]al jain
                                  May 18, 2017
                                  Complaint marked as Resolved 
                                  HDFC Life customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 17, 2017
                                  HDFC Life Customer Care's response
                                  Hi, we would request you to write your concern to [protected]@hdfclife.com from your registered email ID for us to investigate further and provide you with a resolution. Thanks - HDFC Life
                                  Name: Devvrat
                                  Plan: HDFC SL ProGrowth Super II

                                  Details:- My annual payment due date was "27-March-2017". So, I have paid "25000" via credit card on same date.
                                  Receipt no:- "E3001065"

                                  But, on "11-April-2017" I found "230 rupees" detected from my Saving Account and detection description is "SI FAIL DUE TO INSUFF BAL 300317"
                                  HDFC Life Customer Care's response, Apr 25, 2017
                                  Hi, we request you to get in touch with your respective bank for queries regarding the charges levied. Thanks - HDFC Life
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                                    rsusania
                                    from Mumbai, Maharashtra
                                    Apr 14, 2017
                                    Resolved
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                                    Resolved

                                    Address: Mumbai City, Maharashtra, 400026

                                    I refer to the verbal communication of my wife with your collection agent Mahesh today morning on the phone in my absence. My wife or family members are not liable or responsible to pay for this card. Mahesh is demanding money and is threatening to use illegal means of collection. He threatens to defame me in the neighbourhood and uses foul language on the phone with my wife and mentally torturing my family members, is this way of demanding money legal?

                                    I am sure he must be speaking on a recored call, you may please listen to the call to verify if I am wrong.

                                    I am unable to pay as of now due to my health and work condition. I have explained about this in the past. I need time to start earning enough to pay the dues. As you do not have time to wait for a few more months, I am trying to obtain a loan against property to payoff the credit card. As I do not have any income documents, I have to try a private party to lend. It does take time, so I am requesting that you wait till the end of April so as to finalise the documentation and get the loan to pay off the card. If you cannot wait till then, you may please take legal action. I am willing to face the consequences.

                                    I request you that none from your collection team demand the dues from any of my faamily members nor use bad language nor threaten them in any way. We are passing through a very bad phase, and my family members are already feeling depressed. It is very difficult to control the situation in the house. This mental torture can lead a person to commit suicide or runaway from the house. Please do not make the situation worst for me to survive.

                                    Rajesh Susania
                                    May 25, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 24, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I request you to share your card details, caller details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
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                                      Surbhisharma
                                      from Delhi, Delhi
                                      Apr 14, 2017
                                      Resolved
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                                      Resolved

                                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                      Website: Hdfc

                                      Hi i feel sorry to say that i wont b able to make the credit card payment of rs 44000 as m not earning much due to my financial condition of family i support them so couldn't make the payment on time if bank can make the settlement and a very less amount i can pay in emi due to this ky cibil is getting bad so i want that should be effected by this and if possible pls make that correct and Helo me in settlement or the card .
                                      Thanku
                                      May 24, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 15, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Request you to write to [protected]@hdfcbank.com along with ur Credit card and registered contact dtls. Please mention Ref ID-TTU[protected] in the subject line for me to track ur mail & assist you better.

                                      -Anay
                                      HDFC Bank Customer Assistance
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                                        Chalam Katta
                                        from Tanuku, Andhra Pradesh
                                        Apr 14, 2017
                                        Resolved
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                                        Resolved

                                        Address: 501505
                                        Website: centurian bank only

                                        Dear sir

                                        I have get two-wheeler loan from centurian bank on 2006 through centurion bank secundrabad branch. Completed the two-wheeler loan, after completion of my loan i have nor received the original rc book even noc also from bankers. That time they have told me noc and original rc will send through by courier but till now i have not received it

                                        We need the noc and original rc how to proceed further

                                        With regards
                                        Chalamaiah. Katta
                                        [protected]
                                        Chalam. [protected]@gmail.com
                                        May 27, 2017
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 24, 2017
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                                        -Bejoy
                                        HDFC Bank Customer Assistance
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