HDFC Bank Complaints & Reviews

I have visited hdfc sangrur branch on 17th may 2016. i visited third time regarding correction on mailing address. But ur dealing executive Gagandeep kaur misbehave us with very bad way. she said that we are not responsible for ur wrong address.
I am surprise to see her response & its effect the HDFC brand . i have choose the HDFC bank for good & quick service. But at branch we have find totally opposite response.
i think i have to change the bank i[censored] have't taking the required action. because i think i am not the single customer in your bank.

Regards

Harpreet Singh
[protected]

I have hdfc credit card. It is ending with 3949. I have called to customer care regarding emi conversion for my next purchase. Customer care executive told me you can convert your total purchasing amount to emi, he was not mention any specific period regarding the offer. As per his assurance only i have purchased around rs 32500. After that they are telling your card has't have emi offer. Now how can i pay that much amount at a time. And some customer care executive does, t have clear knowledge about offers. They are looting the customers money.

In month of March I agreed on a settlement amount with one of the executive form collections department of HDFC bank…her name was veronica… I agreed on an amount of approx. 36000/-.
Later she said she will send someone with a form all I need to do is agree that and then she will call me to discuss about how to pay the EMI in 6 months. A man came with some papers and I agreed and he also informed the same thing that I need to wait for Veronicas call. I did not receive any call from her till March end. In April I got call from some other executive called Priyanka who said she is now taking care of my file and as the interest is due she will pass the file for new settlement amount to Chennai branch. I agreed on that as well. There was no come back from Priyanka either and for my wedding when I took an advance from my office the recovery manager Mr Amit Kagwade had placed the entire account on hold with a balance of 75000/- that was the entire overdue. I requested him to withdraw only the amount that was originally agreed on settlement basis, he said need to forward the case for approval…and later on returned saying the Central Department has rejected the request so I need to talk to Customer service…Spoke to manager in customer Service Ashish ( extremely poor In customer service, way too rude and very unprofessional behavior) was again trying to refer me to Mr Amit Kagwade who originally rejected the request. Really sad and upset and moreover frustrating customer of HDFC bank. Never expected such a shameful cheating from such a brand. Would never recommend HDFC to anyone I know. Really Shameful.

The bank has charged me rs 858.75 for depositary charges apr16 – 35396540 on demat account which isn't used by me ever and without intimating me by hdfc bank. Please take the needful action or let me know what needs to be done from my side. I want my money back to my account.
Need a change cant tackle this bull anymore i have a far better dealings and relationship with my axis bank account recommend axis to all yaar..

I have been issed two credit cards. The limit shown in the documents is 40, 000 for one card and 40, 000 for other.
However, the bank claims that this is not the actual limit. The limit I have been given is only 40, 000 for both the cards.
This is a fraud and I want the limit that is reflecting on my documents.
I also want to file a case against HDFC for not responding to my emails and fooling me around.

I had opened a saving account ([protected]) with hdfc bank, old airport road, bangalore which i was used as salary account. Since i stopped working, i had not maintained the minimum balance 10000 inr in an account. They started charging penalties in my account and it went to minus - 6500 inr as on feb-2016. I had visited the bank in feb-2016 and requested them to reverse it, so that i can start maintaining the minimum balance.

They asked me to pay 1000 inr and i paid it. They charged this 1000 inr as penalty changes for jan-15, feb-15 and sep-15. Then they took 1 month time and reversed -5500 inr.

My account was showing the balance as 0, 00 inr after reversal. Then later i have deposited the minimum balance of 10000 inr and then suddenly on the second day of my deposit, they charged total - 6250, 23 inr as a penalty from apr-2015 to mar-2016 for not maintaining the minimum balance. This is ridiculous.

I went to bank and informed this. He said it should had not been charged and he is not aware of it too. Then he said it may not be possible to revere the complete amount which was charged, hence he may try for 60% amount to reverse.

In may-2016, they again charged 687 inr as a penalty for apr-2016, since the account went to low balance after their charges of 6250, 23 inr. What is this?. I had maintained 10000 as minimum balance and it went to low balance of 4248, 27 inr, due to the charges you debited. For that also, how can you charge?. I was actually waiting for reversals, otherwise i would had maintained the minimum balance.

Is this the way you (As a bank) cheat the customer?. How the customer believes you to continue further. You might have millions of customers worldwide, but you had started already loosing the customers day to day by cheating like this.

Now i got charged with the total amount of 7937, 23 inr (1000 + 6250, 23 + 687) as a penalties from jan-15 to apr-16. As i believed you and maintained the minimum balance, i kindly request you to please reverse the complete amount of 7937, 23 inr.

Account no [protected] hdfc itc anna salai branch chennai.

12/05/2016 rs 2500/- purchase o[censored]nits franklin by me. (
12 may 2016 net pi to hsl sec a-c 2204644-[protected][protected].
This is the second entry in my account on 12/05/2016 which i request for re-credit of rs2500/-

12 may 2016 fhdf[protected]-franklin templeton[protected] may 2016 2, 500.00


..

Hi,

Without my authorization, HDFC Bank has deducted a Fuel Surcharge from my account. I filled in Petrol from HP Petrol Pump, Bavdhan, Pune, on April 28th 2016, amounting to INR 1850/- however, my account has shown an illegal transaction of additional Fuel Surcharge, which I have not authorized for, amounting to INR 52.96/-.

This is not authorized by me & yet the bank has denied to take the complaint. br...

Hi,
I have HDFC life policy on my credit card in the month of September 2015. I have lost my card so i blocked my card immediately. Now i dont want any policy. I have contacted the hdfc customer representatives but it is of no use. My policy no. is 90164488.
I want to cancel my policy as i dont want it.
kindly, please help me with this.
my email id - [protected]@gmail.com

Account number:- [protected]
Name:- vikram h kumbhare

Hdfc,

Why are you accruing negative balances in my savings account when rbi has strictly ordered against it? And you openly claim in the press that you aren't doing so? You are lying and plundering customers like me. Isn't this illegal? You're a bank and you're not following rbi guidelines? Horrible.

I have mentioned my account number above. I believe, this account has been closed recently after i made a deposit of 2374 rs to offset some of the negative balance. I need these 2374 rupees back. I can be reached out at +91-[protected]


Some evidence of the ruling:-
http://www.business-standard.com/article/finance/your-savings-account-will-no-lo...⇄ Html

http://articles. Economictimes.Indiatimes.com/[protected]/news/73014675_1_savings-accounts-minimu...⇄

Am calling since 4 days to solve my credit card issue . No one picking my call. Am calling everyday from dubai, am talking with customer care, they are giving some hyderabad branch number thats it. Am taking number like fool, and making call to them like . No response from them. Is there are thinking no need give respect for customer.[protected], 7501, 7503, 7504 and [protected] ) this are the numbers

I received a letter dated April 2016 recently from HDFC Credit card department mentioning about my inability to pay sum of Rs ~9000 and upcoming legal action for the same. The letter did not carry full credit card number for me to follow up.

I had closed by account, last interaction was on Dec 31 2009, last payment was Rs 2000 from my side, to the satisfaction of the bank.

There has been no communication since in last 7 years, except for this surprise letter I received few weeks back.

I tried calling numbers listed and since the letter did not have credit card number details, the details had to be obtained based on my cell phone number ([protected]) and a complaint case was filed by me as L2 Grievance (Case Number [protected]). The person taking complaint agreed that there has been no interaction with me in last 7 years and that last payment from me was on Dec 31 2009 for Rs 2000. The person mentioned the bank may not have closed the card account, hence such letter,

Can you kindly stop playing such pranks with your customers? My experience with HDFC has been utmost unsatisfactory and I have not dealt with this bank for last 7 years. Kindly conclude this case and apologise for such blunders.

Regards
Renu Rajani
[protected]

Sir,

we hereby inform you that i am hdfc credit card holder having credit card no.[protected] .
I lost my credit card so i want to cancel my credit card.I sent mail to HDFC customer care but till now they did not take any action. So kindly cancel my credit card.I hope my credit card will be cancelled . Kindly inform me the status of cancellation.


Regards
ingeshvar
Mob-[protected]

This is to informing all the customer of hdfc bank who holds an account and opened a demat acount. I noticed that in may 2016 rs. 78.19/- had been auto deducted from my salary account. When i wrote an email to the concern department through internet banking on the same. They replied that the charges have been charged folio manitanance charges for using demant account. I remember that once i had applied for a credit card of hdfc bank that time the representative/executive forcing me to apply for a demat account with no charges on open. But, he didn't tell all these charges regarding annual charges and that should like based on your transactions you made in particular year. Suppose, if you can make transactions level 1 (1-10) then charges will be applied up to (550 - 750 plus) and level 2 (10-25) then you will be charged (300 rs) and the last level 3 (25 plus) if you have done in that time frame of a year (100 rs). See here, how the bank is exploiting the customers here.

This is always unfair and is not acceptable at all. So, people please be aware of from bankers. They always want to earn money from the poor people / middle class people in such kind of ways. They never care about the richest people because they don't have guts to face them and that bloody people have influence of politicians to restrict the bank people. This is why india is not becoming the good country.

I will definitely close my account if my debited balance will not be recovered. There are many other banks which provides more affordable facilities compare to your bank. When customers asks any questions to the bank. Then bank should reply in a polite way, not arrogantly.

Again, all of you my friends don't betrayed by the banks in the future. You can't believe the representatives/executives more importantly. They prooven that they are really broker of the banks. Cheaters, etc.

Thanks,
Surendra.

Mere personal loan ac 34959826 me se 1 mahine k ander 3 time deductions ho chuki h emi k alawa jabki mai emi pay kar chuka hu
Details
285/- rs on 8/4/2016
287/-rs.on 8/4/2016 again
285/-rs.on 3/5/2016
Please help me
mail id is
[protected]@gmail.com
Mere personal loan ki emi 5617rs.per month h Jo ecs se cut jati h lekin march month ka payment late ho gaya tha 7april ko emi cutni thi per payment 8 April ko jama hua isliye Maine emi 16 April ko by hand jama karwaya tha jiski receipt h mere pas fir bhi bank ne mere account se unauthorised deductions kar dali

Dera Sir,

My self NAKIB UDDIN AHMED, already two personal loan (HDFC ) is running, one is - (Rs- 106000) & one is (Rs-54000) but I have applied online for personal loan ( Top up ) against 1.06 for purpose house renovation (Ref no is[protected] . Already 5th EMI paid against 1.06 laks. and 1 EMI paid against 54000.

After one day ( 1st calling date is - 09.05.16 & time is - 12.35 p.m ) calling from hdfc bank for personal loan related calling name Madhumita, calling from no is[protected] and her personal no is -[protected]- She tell me also she said i 99% sure i provided your personal loan, also document verification & telephonic verification is complete then no any information from bank side .

Today (14.05.16 ) i call to hdfc bank loan dept. for verify applied loan status
he said your applied personal loan is reject.

Sir my request is i want know - she ( Madhumita ) when know customer not eligible loan for this time so why she asure to me ???????

So please see the matter & arranged my personal loan

My Contact no is - [protected]
My e mail id - nakibuddin.[protected]@gmail.com

Dear team,

I got call from[protected]HDFC CRRDIT CARD) at 1.10PM. Caller confused me about for what reason he called me. I had taken a Health insurance from HDFC.
He told me I have a Accidental policy also, Did I got the card for that ?
I replied no and I don't know about Accident policy, Is it free ?
He replied with other offer of new PIN based card.
I told I know that secure system I will do that after few days but is that Accident policy free. He does not replied clearly and confused me telling separate things. I asked him can u tell me your purpose to call me. He was then angry & told its worst talking customer like me.

I am HDFC credit card customer from last 6 year & very happy from HDFC service. But I am very embarrassed by this call.
I don't have account in HDFC and was thinking to start account, Enquiry was done by me in SAKCHI JAMSHEDPUR branch, But if this type of behave will done then I have switch to other bank.

I request HDFC Senior team to teach how talk to a old customer. I request please arrange calls from any experienced employees.

Regards,
Chandan kr singh

Respected sir/madam
I have already applied for credit card in HDFC bank since March 2016. As per letter I got I have also sent the adhar card copy with my approved ref. no. which is
[protected]W3.
Now when I call to credit card officers, they did not give me proper answers. Even now they did not pick up my call or did not give me reply back in text message of my status. She's no. is
+[protected]. She contacted to me when she want to Sell HDFC card. Now not given answer or picked up d call.
Now I want the status of my credit card of above approved ref. no. and if Bank will not provide me the credit card then I want all my important documents back. So I will apply for another credit card from another bank.
Please help me.

In the month of february 2016, we opted for hdfc prepaid forexplus card to travel to dubai. As part of the regular procedure we provided return flight tickets for purchasing the card, clearly indicating the travel dates.

On 22nd feb 16, hdfc had a planned downtime and this was not informed to us when purchasing the card. This led to rejection of our transactions at various outlet in dubai. As this was the only card we carried currency acceptance in dubai. This lead to lot of mental and physical hardships in a foreign country.

We would request you to take this matter seriously with hdfc bank so no other tourist will face such situations in future.

Additionally would like to demand for compensatory benefits from hdfc bank for its irresponsible attitude towards customers.

Let me know if more information required.

My salary account is with HDFC BANK, and I use their netbanking services. But while trying to make payments, OTP required for making payment is not sent to my phone and hence could not make payments. I could not book my train tickets couple of times because of the same.Please make sure OTP is sent within required time period or else please disable OTP atleast in cases of railway ticket booking