HDFC Bank Complaints & Reviews

I paid my credit card with the delay of 4 days, so the bank has charged me the financial charges, tax and all. but actually they should charge. please kindly look into this.

A fraud transaction happened in my "food plus prepaid food card" of hdfc bank in between 21st / 22nd january, 2016 for an amount of 2080 rupees. I always get an sms and an email even on using the card for rs. 10/-, but for this specific transaction of rs. 2080/- i never received any intimation. Only after i doubted of something fishy that after 6-7 days did i call up the customer care for getting all the transaction details of my card.

I had raised a request for blocking the card on 28th january, 2016. I was informed that i would be getting a report of the investigation after 30 days of raising this complaint.

Now on 16th march, 2016 when i call up for updates, i am being informed that i need to submit a cdf - consumer dispute form & a copy of fir report in their bank to get any action from their side.

Getting threatening calls & mails from HDFC after loan disbursement regarding the completion of IGR process.

There are multiple issues here:
1) I am not informed about the IGR charges and ownership till the loan has been disbursed & first EMI has been deducted so as per banking ombudsman guidelines, with prior information no process & charges can be imposed on customer.

2) I have the mails from HDFC Ltd where it’s stated that no other charges are involved after the loan approval since I have loan approvals from multiple banks like ICICI & HSBC
& wanted to go with the bank having minimal charges involved.

I have been clearly told there are no other process/charges involved & with that confirmation only I went ahead with loan disbursement from HDFC.

Now after loan disbursement & 1st emi payment, I have been told about the IGR process.
I am getting threatening mails now to get that process completed else 30k penalty will be applied.

Checked with other banks have been informed that its sole responsibility of bank to complet the IGR process & not the customer.
In order to get rid of threatening calls & mails from hdfc executive Ranjeet Shetty (Mumbai hdfc head), I paid the required amount for IGR but that was not the end of harassment.

Now they are asking me to go to registrar office & get the loan registered with hdfc which I have no idea.

I am facing unnecessary harassment from hdfc officials, have raised the issue to higher officials but did not get any reply since 20 days.

Can anyone suggest the way out.

In the last 2 years hdfc bank and its agencies are contacting me for personal loans and pre approved loans. I have applied 3-4 times.All the times they have declined it due to anonymous reason. I have approached the bank and the customer care but was unable to find any reason. I have already a relationship with hdfc from the last 4 years with a credit card and salary a/c. Apart from that i use 3 more credit cards of other banks . have also been sanctioned a personal loan of 3.5 lacs by other bank. But i don't why HDfc is not giving me a loan provided these all relationship with other banks n hdfc . please look into the matter . i want to file a legal complaint against hdfc bank and ask for compensation. Please guide me how to do that.
Thanks.
Subir Kant Jha
[protected]

I have many time call hdfc bank for full final settlement from last 4 month but there is no response.
I have received one call from hdfc he told me for payment and I deposit 3300 for full final settlement but still I m waiting for latter.

I am having account with HDFC bank more than 8 years, hdfc banker not maintained confidentiality my personal information, so dear viewers don't open account them, they have shared my mobile number to multiple business utilization of their subsidies company.( like loan, Home Loan insurance), i felt many time, they are calling me regarding loan i was quit explained no need, but every day getting call from new guy as well as explained same answer, i plan to stop the marketing call to enquirer from customer care their simply telling me register with our website DND, i told them iam already register with NDNC, they said again register their website why don't i register their website ? but now i feel shame whether having account with hdfc .

in my personal experience don't open account .

This is to inform you that i was using my debit card at canara bank atm (Nehru palace metro station new delhi) using hdfc debit card on 30th november 2015. I punched 6, 500 to withdraw but only 5, 500 came out which contains 5 notes of 1000 and 1 note of 500.After so many complaints, i have received a letter from hdfc bank in which they have mentioned details of ledger balances. This is already with us in different forms like bank passbook, online bank statement, receipt generated at the time of withdrawal. How does it signify that amount withdrawn is matching amount dispensed by atm machine. In first e-mail, i have clearly mentioned transaction details along with the series of notes dispensed.
Please let me know how can i get my money back or what actions should be taken on this.

Dear Sir/Madam,

I have an issue with personal loan account settlement. One of your third party agent (Contact No. [protected]) from SB Enterprise came to my house and harassed my wife for loan settlement while she is alone. I had talked to him so many times to reschedule his visit and inform him to come on Saturday or call me before coming but he was behaving like an . After the same issue repeated thrice on the same day[protected], I asked him that I will take legal action if he harasses my wife again. My wife has a fracture in her lag and she is under treatment. The agent came again and was trying to enter into my home and asked her to accompany him to the police station. Then he was abusing on my name to security guards and neighbors. This is not the way of communicating customers.

Please take the necessary step against that third party agent or give me the reason behind this behavior. Is it the right way? He is saying he is doing this with the permission of his superior Amina (Third Party agent), Mr. Safi Khan (HDFC, Kanjurmarg Branch, Mumbai).

Please look into this issue and take the necessary step to prevent this type of activities by Bank of third party agents.

Regards,
Dhrubajyoti Majumder
[protected]

The whole world is moving paperless and what a bull process you have which is asking me to send paper application to Chennai office. So I already sent my credit card with application to Chennai office in last week and still am struggling to cancel my card.

I haven't received any response on this so when I called customer care to take update on this he is not giving any proper update nor ready to transfer call to supervisor/manager. This kind of service I never expected from HDFC.

Dear Sir / Madam,

I have above mentioned credit card with your bank. Due to my financial crisis, I am not able to pay my dues. So their is continuous reminder giving to me by your pH. Baking executive. Near bout 3 - 4 months before your executive suggeste me to settled down credit card, as I am unable to pay the dues.So I request him for settlement. He told me that bank will confirmed & send you letter, how much amount you to pay & in how many installment. Then you pay the amount.
So I didn't pay any amount & wait for your approval letter. Mean while form your executive again call me for payment, I told them that I request for settlement & waiting for your approval letter.But she didn't listening me & continuous hamper me to pay the payment.Then she start calling on my company landline, but I am deputed 17km away from my company, other division in rural area.
I request her to don't call on company landline only, but she not listening, she threatened me that she keep calling on my company landline. She again call on my company landline & talk with our account dept. She keep calling continuously 3-4 days & make disrupted to my colleagues. Our telephone Oprator & account dept. Persons get to much distributed & get harassed by her.

She make me guilty & ashamed with my colleagues. I request her frequently to don't call on company landline & stop disturbing them because they have their own work to do, they are companies employees not mine, but she not listening me & keep calling on company landline, make irritated to them. Then my colleagues star blaming & fighting with me that because of you that lady is disturbing us & even she not listening us.

Then I called customer care & launched a complaint against her. Then also she not calling me on my mobile, she continued calling on my company landline. Then I again call customer care & give complaint against her, (Mrs. Ramila, 28304).
I request her that I have not got conformation for my settlement from your side yet. She threatened me that she keep calling me on my company landline 100_300 times a day.Then I call to customer care & told the situation that your executive is harassing & taouchering me mentally.
I am not paying money to you for getting harassed or get mentally torched. So I request you to clear my all dues & give me clean note by letter or by mail because it is your fault that I request you 3-4 months before for settlement but till date no any action taken. So I request you to clear my all dues immediately. Actually you should credit Rs.20000/ to me as a penalty because your executive damage my image in my company & harrased, mentally torched to us.

So I again humbly request you to clear my all dues & issue me money back credit card so I can reburas my points into cash. kindly issue me Rs.100000/- limit credit card only.

I think you understand my feelings & take immigiate action & do the needful.

Regards,

Sandesh Bendre.

Dear SIr, As per bank confirmation i ave paid the total outstanding amount and as per customer care instruction i have blocked that card and send application to HO for close the application, but today i got another mail that u have outstanding of Rs3900/-, when i called the customer care they are saying yes that is your outstanding u have to pay. Please help in this regards.

Sairanjan das
+91-[protected]

Dear sir,
This is ganesh Kumar kopparrhi.and my policy number is[protected] I want cancel this policy. Please take my complaint and cancel my policy.
Thanking you sir

I have HDFC bank a/c. this is my salary account. But I left the company 1 and half years ago. Now HDFC bank converted salary a/c to saving a/c so this time it's running negative balance.. So give me suggestion what can I do... Please help me... Immediately...I want to Close the account.


Waiting for your good response...

Regards
Ravi dinni
[protected]

I have and HDFC Credit Card. The last month arrears were Rs. 10861. I paid the minimum amount to avoid the late fee charges and paid the amount Rupees 10861 on 5th of March. For various reasons the amount reached the bank on 9th of March. My billing date is 9th March. I am supposed to pay the due amount on or before 9th of every month so as to avoid Interest charges on the unpaid amount. As mentioned, I have paid it on 5th and the bank received it on 9th. But the bank charged me with 309.93 Rupees as interest on the unbilled amount which is inappropriate and an absolute breach of trust. I have written the same thing to the HDFC bank but there is no response in return. I request that the issue is looked into.

Thanks.

I hold an account in hdfc wanaparthy.recently i had a fund transfered from lic of india amount of RS 180000 and HDFC bank charged me 1088 RS without prior imformation .How can a bank people do that .
Please let me know the process to retrive my amount.

I am shocked to look at the service of hdfc bank.
my contact details [protected]

SAGAR KULKARNI

Sir i m not able to continue my policy. I have deposited 6 istament of rs 5006 rs per month, when i request to compny to refund my paid amount he ignored and said your amount is not refundable due to lapse your policy.
Please sir help me.
Company deduct his file charge but he should refund my sum.

Ministry of External affairs vide its circular http://passportindia.gov.in/AppOnlineProject/pdf/Circular_Add_Proof.pdf dated Feb 19, 2015 has approved of photo passbooks from private banks as valid address proof. It has named HDFC bank as one of the eligible bank. Fine. Now as I went to Dhakuria, Kolkata bank asking for same, even after 1 hour of arguing I could not get one. They gave been just a passbook without any photo attested. I had...

My name M.SHAFIUDDEEN. My credit card no. [protected]. I am issuing my credit card statement every month. I am submitting my account to auditing. So please kindly issue my statement every month. I already make a complaint in phone banking last month. But there is no use. So please make a need as soon as possible from this month. Thank you.

Some relationship manager calls me up and offers Credit card upgrade, to which I agreed.

After few days someone calls back again referring above conversation and asking my personal information for verification. I denied to give the info and lady arrogantly says that if I do not give information she cannot process app and hungs up the phone.

I do not know whether that was legitimate call from HDFC or not. If it was legitimate then its a pathetic process where in some calls you and asks for personal information like date of birth.

I want to escalate on the process and persons who called up and spoke arrogantly.

Faced multiple issues after taking loan from HDFC
1) Am not informed about the IGR charges and ownership till the loan has been disbursed

2) I have the mails from HDFC Ltd where I cross checked about any sort of other government charges involved after the loan approval since I have loan approvals from multiple banks like ICICI & HSBC & wanted to go with bank having minimal charges involved.I have been clearly told there are no other process/charges involved & with that confirmation only I went ahead with loan disbursement from HDFC.

Now after loan disbursement & 1st emi payment, I have been told about the IGR process. I have been kept in dark by hdfc though ICICI bank do inform me about this & provided me in writing that IGR charges & ownership will lie with ICICI but HDFC deny any such process during loan approval & confirmed in the mail that no other charges/process will be applicable after the loan disbursement.

With these set of commitments, I went ahead with HDFC.Now I am facing harassment from HDFC, getting mails if IGR is not carried out I have to pay 30, 000 penalty.Even though I agreed & paid the IGR charges of 1100, still they are pushing me to do the registration process myself which I have no idea.

HDFC here clearly duping the customers by providing false information & wrong assurances which is no less than a fraud.