HDFC Bank Complaints & Reviews

Dear Customer,

We regret the inconvenience. Please mail us at [protected]@hdfcbank.com with your card and contact details, and ref ID-TTU[protected] in the subject line. We will check and get back to you.

-Anay
HDFC Bank Customer Assistance

HDFC Should convert this name Programme Management Fee into maliya recovery fee

Same issue to all hdfc account member

Dera customer,

HDFC Premier Banking Programme is committed to provide quality experience to our customers. As a privileged customer, you are entitled to a host of exclusive privileges like discount on locker charges, preferential pricing on loans and cards, dedicated Relationship Manager, unlimited free usage of domestic ATMs and more. Kindly provide us your account details or registered contact details so that we can reach out to you. Alternately you can write to us at [protected]@hdfcbank.com or contact your Relationship manager for any more information on the same.

-Anay
HDFC Bank Customer Assistance

HDFC customer care give falls information & charged 238 rupees on card upgrdation.
They said it is free but they reduced my reward point.

Hi All

HDFC bank has credited the charges back to account.

Please help me out with this issue.

Dear Mr.Singh,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

-Bejoy,
Customer Care Assistance.

Dear Customer,

You can write to us at [protected]@hdfcbank.com along with the card details, caller details, no. on which the call was received, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. We will take it up on priority.

-Anay
HDFC Bank Customer Assistance

Dear Customer,
We regret to inform you that we cannot disclose your account details (Account Balance or Transaction details) on e-mail. This is due to security reasons.


You can check your account balance, by calling on our toll-free number[protected] from your mobile number registered with HDFC Bank for SMS Banking. You will receive SMS with balance available in your account on the registered mobile number.


Alternatively,


You can visit the nearest Branch or access the Phone Banking / Net Banking / ATM / SMSBanking.


Kindly visit the following URL to access information on our Branches as well as our PhoneBanking numbers:


http://www.hdfcbank.com/personal/ways_to_bank/ways-to-bank-landing


We trust you will appreciate and cooperate since this is to protect customer's interests.

-Anay
HDFC bank Assistance

Dear Lalit,

Request you to write to [protected]@hdfcbank.com along with your card and contact details with ref ID-TTU[protected] in the subject line. Will revert on priority.

-Anay
Customer Care Assiatnce

Dear Rakzim,

HDFC Premier Banking Programme is committed to provide quality experience to our customers. As a privileged customer, you are entitled to a host of exclusive privileges like discount on locker charges, preferential pricing on loans and cards, dedicated Relationship Manager, unlimited free usage of domestic ATMs and many others.
A nominal charge of Rs. 100.00 plus taxes per quarter, per customer is being introduced as a Programme Management Fee, for Savings and Current Account holders which is applicable from Jan'16 and will be levied to your account in Mar'16. Kindly provide us your account details or registered contact details so that we can reach out to you. Alternately you can write to us at [protected]@hdfcbank.com or contact your Relationship manager for any more information on the same.

-Anay
Customer Care Assistance

I am holding a NRE account and Nothing such facilities are/were provided to me and without my written confirmation bank are not supposed to deduct any amount.
This is a clear cut disagreement in my terms. I feel cheated in this regards.

Rs 100 may be "nominal charge" for HDFC bank, but for us it represents substantial amount of money. If it is nominal then I request the Bank to bear that charge from its deep pockets.

Regards

Dear Shubhanan,

HDFC Premier Banking Programme is committed to provide quality experience to our customers. As a privileged customer, you are entitled to a host of exclusive privileges like discount on locker charges, preferential pricing on loans and cards, dedicated Relationship Manager, unlimited free usage of domestic ATMs and many others.
A nominal charge of Rs. 100.00 plus taxes per quarter, per customer is being introduced as a Programme Management Fee, for Savings and Current Account holders which is applicable from Jan'16 and will be levied to your account in Mar'16. Kindly provide us your account details or registered contact details so that we can reach out to you. Alternately you can write to us at [protected]@hdfcbank.com or contact your Relationship manager for any more information on the same.

-Anay
Customer Care Assistance

Hdfc should name like "maliya recovery fee"

HDFC Should convert this name Programme Management Fee into maliya recovery fee

Same issue to all hdfc account member

Dear Customer,

You can write to us at [protected]@hdfcbank.com along with card details, transaction details, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. We will take it up on priority.

-Anay
HDFC Bank Customer Assistance

HDFC Bank Programme Management Fee.

My name is Debasish Som

I am having a regular saving account with HDFC Bank. To my utter surprise I can see that the HDFC bank has deducted Rs. 114.5 from my account under the name- Program management fee. What is this fee about? What is the program the bank is offering? The bank did not notify me earlier about any such fees. I did not opt for any service, hence to deduct customer's money without taking their concent is unlawful. I want this so called fee deposited back to my account forthwith with compensation as they failed to give proper reply to my phone call made to them seeking explanation.
When called and informed about this to customer care service, they disconnected the call.

Dear Debasish,

HDFC Premier Banking Programme is committed to provide quality experience to our customers. As a privileged customer, you are entitled to a host of exclusive privileges like discount on locker charges, preferential pricing on loans and cards, dedicated Relationship Manager, unlimited free usage of domestic ATMs and many others.
A nominal charge of Rs. 100.00 plus taxes per quarter, per customer is being introduced as a Programme Management Fee, for Savings and Current Account holders which is applicable from Jan'16 and will be levied to your account in Mar'16. Kindly provide us your account details or registered contact details so that we can reach out to you. Alternately you can write to us at [protected]@hdfcbank.com or contact your Relationship manager for any more information on the same.

-Anay
Customer Care Assistance

Hi Anay,

Just to inform you the Relationship Manager that you have mentioned in your mail has not picked up the call when tried and after several attempts her associate received the call and assured me of conveying her my message and arrange a callback for me. As of yet none from your dedicated Relationship manager, Nitha, cared to clarify my concerned query over phone. No SERVICES as mentioned by you have been availed by me during my 4 long years of sweet association with you.

It is also clear from your reply mail that you have deliberately EVADED my points raised before you point-wise as to why I was not intimated beforehand when all contacts details were there with you? Why you have not followed the protocol before debiting/deducting the amount from my account and whether I am interested to go forward with these changes or status of the account.

I am NOT satisfied with your reply and SERVICES and would like to approach proper/competent/appropriate FORUM for compensation, if required, if you don't refund back my money debited which was arbitrarily and unlawfully deducted by you in the pretext of CLASSIC CUSTOMER.

I would therefore urge you to settle my account with you by refunding my monies unlawfully deducted by you and degrade my status from so called CLASSIC CUSTOMER to ordinary customer and let me know the procedure to close my account with you forthwith as I have several fixed deposits with you.

Thanks a lot for your arbitrary action without customers' consent for upgrading ordinary customers to CLASSIC CUSTOMERS and then in the NAME OF SERVICE deducting/debiting monies from us.

Regards,
Debasish Som

Dear Customer,
We have responded to your e-mail on April 05, 2016 vide reference number[protected].

-Anay
HDFC Bank Assistance

Again again anything charges drawings my account ECS return charges:
25-May ecs chagrge 050516. Rs. 12.00
04-Jun DR ECS 070516. Rs. 858.75
At time of account hold but funds is available there. 1792/-

ECS amount is paying Rs. 275 & 318

I'm already paid so much off amounts.. Still they are getting amonts ECS return charge Rs. 870.75/-

Please revised that amounts.. Rs. 870/-


I'm very very disappointed about HDFC's bank, mantel tourcher, discloupse of mind.

They are creating susaid attempted situation it will anything haapend response of HDFC BANK.

My credit card limit Rs. 25000/-

[protected] to[protected] I have paidup Rs 13461/-

30APRIL2016 Rs. 2600/-
17MAY2016. Rs. 1792
25MAY2016. Rs. 2908/-
Every month of Check
[protected] Rs. 2950/-
[protected] Rs. 2950/-
[protected] Rs. 2730/-
[protected] Rs. 2590/-
[protected] Rs. 2590/-
[protected] Rs. 2590/-

That amounts are paying in feature, I didn't yetting food regularly because complstion paying amounts.

Everyday my health problem is increasing it will be chance of died.

They will happy HDFC BANK

list of members..
Pramod
Yasodha
Srivasan badmanaban

Dear sir,

A/c No. [protected]

I have so many problems with HDFC Bank last six months. Again, again problem creating HDFC Bank for my Account. So much of amounts paid Check Bounds. This month beginning showing the minus value in my account balance, after that salary credited that amount not adjusted of minus value of amount Rs. 200/-.

I have paying my Insurance and ECS amounts regularly debiting in my account, having of sufficient amount in my account but showing the main balance and ledger balance different amount showing there. ECS not regularized this month.

Every months anything Issue creating them self, i'm mentally dis appointed.

Why this kind of Issuance with my account status please resolve ledger balancing amounts.

Thanks Regards

Ramu - [protected]

Dear Customer,

HDFC Premier Banking Programme is committed to provide quality experience to our customers. As a privileged customer, you are entitled to a host of exclusive privileges like discount on locker charges, preferential pricing on loans and cards, dedicated Relationship Manager, unlimited free usage of domestic ATMs and many others. Kindly provide us your account details or registered contact details so that we can reach out to you. Alternately you can write to us at [protected]@hdfcbank.com or contact your Relationship manager for any more information on the same.

-Bejoy
HDFC Bank Customer Assistance

Why it is not informed to the customers

Rs 100 may be "nominal charge" for HDFC bank, but for us it represents substantial amount of money. If it is nominal then I request the Bank to bear that charge from its deep pockets.

Regards

Dear Customer,

HDFC Premier Banking Programme is committed to provide quality experience to our customers. As a privileged customer, you are entitled to a host of exclusive privileges like discount on locker charges, preferential pricing on loans and cards, dedicated Relationship Manager, unlimited free usage of domestic ATMs and many others.
A nominal charge of Rs. 100.00 plus taxes per quarter, per customer is being introduced as a Programme Management Fee, for Savings and Current Account holders which is applicable from Jan'16 and will be levied to your account in Mar'16. Kindly provide us your account details or registered contact details so that we can reach out to you. Alternately you can write to us at [protected]@hdfcbank.com or contact your Relationship manager for any more information on the same.

-Anay
HDFC Bank Customer Assistance

Rs 100 may be "nominal charge" for HDFC bank, but for us it represents substantial amount of money. If it is nominal then I request the Bank to bear that charge from its deep pockets.

Regards

HDFC is biggest thief in our banking.. has it been SBI deducted such money media has created a big noise..
we should take HDFC to consumer court. I am also be sending this kind of cheating to Priminister office.. Arun jettly may not act but Modi will

Dear Customer,

HDFC Premier Banking Programme is committed to provide quality experience to our customers. As a privileged customer, you are entitled to a host of exclusive privileges like discount on locker charges, preferential pricing on loans and cards, dedicated Relationship Manager, unlimited free usage of domestic ATMs and many others.
A nominal charge of Rs. 100.00 plus taxes per quarter, per customer is being introduced as a Programme Management Fee, for Savings and Current Account holders which is applicable from Jan'16 and will be levied to your account in Mar'16. Kindly provide us your account details or registered contact details so that we can reach out to you. Alternately you can write to us at [protected]@hdfcbank.com or contact your Relationship manager for any more information on the same.

-Natasha
HDFC Bank Customer Assistance

Please write to Reserve Bank of india with this complaint. if there are many complaints RBI will take action. I don't think IRDA has any say in this.

there are many colleages in my office who have bank account in HDFC bank.

we are writing to Reserve Bank of india.

go to Reserve bank of india website to lodge the complaint.

Dear Customer,

I request you to share your account/customer Id and contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better .

-Bejoy
HDFC Bank Customer Assistance

done

Dear Customer,
We confirm our branch official Ms Harsha. has sent you an e-mail to assist you with your query.

Please feel free to write to us at: [protected]@hdfcbank.com for any further assistance / clarification and we shall be glad to assist you

-Anay
HDFC Bank Assistance

Dear Customer,

HDFC Premier Banking Programme is committed to provide quality experience to our customers. As a privileged customer, you are entitled to a host of exclusive privileges like discount on locker charges, preferential pricing on loans and cards, dedicated Relationship Manager, unlimited free usage of domestic ATMs and many others.
A nominal charge of Rs. 100.00 plus taxes per quarter, per customer is being introduced as a Programme Management Fee, for Savings and Current Account holders which is applicable from Jan'16 and will be levied to your account in Mar'16. Kindly provide us your account details or registered contact details so that we can reach out to you. Alternately you can write to us at [protected]@hdfcbank.com or contact your Relationship manager for any more information on the same.

-Bejoy,
Customer Care Assistance.

I am having a classic account with HDFC. I can see that the HDFC bank has deducted Rs. 114.5 from my account under the name- Program management fee. What is this fee about? What is the program the bank is offering? The bank did not notify me earlier about any such fees. It is a fraud to deduct customer's money without taking their concerns. I want this amount refund in my account.

A Program Management Fee of Rs 114.50 has been deducted from my account on 28 March 2016. I called customer service, they informed me, its a preferred customer fee as this is an Classic account.

When the account was opened in Classic portfolio, it was informed that minimum amount of balance has to be maintained in saving to avail the facilities and no additional charges will be there. How can bank change the policy just like day over night and null its own commitments. The accounts are in classic portfolio as per terms and conditions opening the account, you can not do just like that without informing customer and taking consent.


I expect you will revert me asap.

HDFC bank has deducted Rs. 114.5 from my account under the name- Program management fee. What is this fee about? Why bank was deduct the amount without any confirmation form the customer. Also I don't have a Locker and no any Loans and Cards, If this amount is deducted because of dedicated Relationship Manager- I don't needed for this.

I expect you will revert me asap.

What is this programme management fee. Is this bank mad ? Even we dont have much money . We dont have jobs . A little saved money we have in bank, they are leviying fees on them . What a common man do who opens an account in your bank for better interest. Indians are not fool . Every outsider companies comes and made us feel cheated . What the hell is going on in this country . Give me my money back even i do not need such a small amount but it is my money . No bank has the right to take it away without my permission .

What is this programme management fee. Is this hdfc bank mad ? Even we dont have much money . We dont have jobs . A little saved money we have in bank, they are leviying fees on them . What a common man do who opens an account in your bank for better interest. Indians are not fool . Every outsider companies come and make us feel cheated . What the hell is going on in this country . Give me my money back even i do not need such a small amount but it is my money . No bank has the right to take it away without my permission .

HDFC bank has deducted Rs- 114.50 from my saving account as "PROGRAMME MANAGEMENT FEE" on 28th March 2016. It is really surprising and ridiculous that money got debited without my knowledge and consent. I have never opted for such kind of programme then why bank has debited money from my account. HDFC bank is cheating people to make profit, bank has no rights to deduct customers money without their consent or knowledge. I want my money to be deposited back to my account.

Same here, The bank did not pre-notify about this charge.
This needs to REFUNDED ...
We need Ache Din !! Please

For any deduction Bank needs notification from RBI. HDFC has to provide notification of RBI or else it has no rights to deduct such amount. Even HDFC has no sham to to say it as "A nominal charge". in a year it will be 400 + tax. Why a customer has to bear this. If bank needs more business they have provide facility. But not on customer's cost. I have also charged by same amount for "PROGRAMMANAGEMENT FEE JAN-MAR16 230316". In a year ever any RM had call me for any purpose. Even today on 04/04/2016 I called twice RM but he had no cursty to call back. So what purpose the bank is charging. Just for profit making only...

its Maliya Recovery Fee

EVEN WE HAVE ACCOUNTS WITH HDFC BANK (FOURE NOS>.)
THEY HAVE DEBITED SUCH CHARGES QUARTERLY
NO PRIOR INTIMATION EITHER

BHAVESH SHAH [protected]
Dear Mr Danny

We have four accounts with HDFC all preferred customers

Acct nos are 019XXXXXXX0242 ; 019XXXXXXX0269 ;019XXXXXXX1322 & 501XXXXXXX5589

There are DEBIT ENTRIES in all of the above accounts "PROGRAMME MANAGEMENT FEES JAN MAR 2016...Rs 114.50...on[protected]

Kindly explain for what and why no communication was given nor sent.

BANK HAS TAKEN A VERY ARBITRARY STEP.

KINDLY RESPOND IMMEDIATELY

Regards


Bhavesh Shah

HDFC Bank has deducted Rs 114.50 from my saving a/c as Programm management fees on 28-Mar-2016.It is surprising without any intimation money is debited.Without consent how Bank can deduct the amount.
What is Programm management service ?
Pl refund my money.


Anup Panjwani.

this is cheating. matter should be taken to IRDA

How do we take that matter to IRDA?any info?
from my point of view we all need to open case against HDFC bank to suprime court.

They cheated us.
first of all, they are automatically upgraded us to prefered bank years ago and now they charging like to all o[censored]s.its i scamm like hell!

HDFC bank should refund the money deducted from all our accounts, Bank cannot deduct charges from users without any valid reason. If they do not return the money, we will have to close our accounts and move to other banks.

Kavita Mahule

Dear Ujwal,

HDFC Premier Banking Programme is committed to provide quality experience to our customers. As a privileged customer, you are entitled to a host of exclusive privileges like discount on locker charges, preferential pricing on loans and cards, dedicated Relationship Manager, unlimited free usage of domestic ATMs and many others. Kindly provide us your account details or registered contact details so that we can reach out to you. Alternately you can write to us at [protected]@hdfcbank.com or contact your Relationship manager for any more information on the same.

-Manoj
Customer Care Assistance

Please write to Reserve Bank of india with this complaint. if there are many complaints RBI will take action. I don't think IRDA has any say in this.

there are many colleages in my office who have bank account in HDFC bank.

we are writing to Reserve Bank of india.

go to Reserve bank of india website to lodge the complaint.

Customer id:[protected]you guys are pathetic, fraud

You fraud guys deduct my amount continually and also i have raised so many complaints on that but nothing happen its almost 22 day has been passed.

if money is not refunded back to our accounts we will close accounts with HDFC and move to another bank. There are pali ke pachas banks in india. Let the bank rot and its employees would be looking for jobs elsewhere. What service you are giving? Im not into loans. And should i be paying for a relationship manager to call and irritate me to make investments in dubao schemes? Please refund money back which you have taken without notice? Had you informed me earlier of the charges i would have closed the accounts then and there itself

HDFC bank has deducted Rs. 114.5 from my account under the name- Program management fee. What is this fee? Why bank was deduct the amount without any confirmation form the customer. Also I don't have a Locker and no any Loans and Cards, If this amount is deducted because of dedicated Relationship Manager- I don't needed for this.

I expect you will revert me.

hope for the best.

3 of my a/c have been charged 114.50 rs.

Pathetic strategy you give tag of preferred customer and start charging us.

Dear HDFC bank - I see you have mentioned about a host of exclusive privilege offered and hence charging 114.5 as program management fee quarterly (458 yearly).

As a classic salary account holder, i have read about the privileges and did approach the bank for issuing a locker to me. A request was duly taken and an entry created in a log book. I was told that i am in queue and shall be contacted as soon as the next set of lockers are available. However i kept on hearing about the queue whenever i inquired about the status. On hearing about the dedicated relationship manager, i did reach out to him and learned that the locker can be issued immediately if i am willing to purchase a life insurance policy where annual premium is more than 25K per year.

After waiting for 2 years and learning about the life insurance requirement for getting a locker issued, i have approached a nationalized bank and have obtained a locker facility within a months time. I have transferred my salary account to the nationalized bank and am quite impressed on how customer friendly they are these days.

As you have started charging 458 yearly for the dedicated services I shall visit the branch early next week and shall request for closing my account.

Thank you for all your support and services.
All the best,
George

Customer care

HDFC customer care disconnect my call & not registered my complain despite asking many time & they refused to give me complain no.

Mr Manoj/HDFC Bank

I did not ask for any preferential service, I need the basic services which all bank provide.
Kindly change my account back to the way it was.


Thank you,
Ujwal Anil Mahule/Kavita Ujwal Mahule

how can we pay the pending EMI's of hotlisted credit card

Please explain the procedure to pay the pending EMI of hot listed credit card.I have registered the credit card in my hdfc net banking .

twice amount deducted without any prior notice

From my account twice Rs 112.36 has been deducted without any prior notice. My name is rajeev & contact number is [protected]

Dear HDFC Customer Care,

Please don't just copy paste your reply to everyone. We want to know if this was going to happen than why didn't your bank notified any of there customer about it so that poor people can close there account before that deduction. We people deposit our money in bank to save it and get interest not to pay you for your convenience. While opening account you don't mention any such terms and conditions. If is to be done than you should apply these only to your new customers not your old valuable customers. We want our valuable money back. there is a value of every amount in our life. You won't understand its value. Other banks are not deducting any such amount only HDFC is deducting means its against Government law. You cannot deduct about money of your trusted customers. We need proper reply. PLEASE DONT REPLY ME WITH YOUR COPY PASTE THING.

The best thing to do is to close the accounts with this UNETHICAL bank. We should hit them where it hurts, byclosing our accounts. I have maintained a very big balance on an average for more than 3 years, and they are charging me this fee WITHOUT my consent. I am going to close my account. When I close my account and take all my money out, HDFC will lose 50 times more than the fees they are charging me. WHAT a PATHETIC bank!

Hi HDFC robbers gang,

Why are you robbing our hard earned money in the name of "program management fee". My customer Id is: 54560814 and 105 rs/- has been debited on 14 July 2016. Please waive off this amount at the earliest. I request all hdfc customer to close HDFC bank account and open their account in other banks which are offering better interest rates and also not looting like HDFC bank in the name of program management fee. Let's get United and raise a legal notice to HDFC bank against this fraud to Their customers.

Dear Customer,
HDFC Premier Banking Programme is committed to provide quality experience to our customers. As a privileged customer, you are entitled to a host of exclusive privileges like discount on locker charges, preferential pricing on loans and cards, dedicated Relationship Manager, unlimited free usage of domestic ATMs and many others.
A nominal charge of Rs. 100.00 plus taxes per quarter, per customer is being introduced as a Programme Management Fee, for Savings and Current Account holders which is applicable from Jan'16 and will be levied to your account in Mar'16. Kindly provide us your account details or registered contact details so that we can reach out to you. Alternately you can write to us at [protected]@hdfcbank.com or contact your Relationship manager for any more information on the same.

-Natasha
HDFC Bank Assistance

Hi HDFC team,

I don't need any premier services you referred in the response And not using it and have no plan to avail this in future. I will request you to refund the charges you deducted without informing me about this. I want to close my account and will also send a legal notice for doing this fraud and you have to compensate me for such inconvenience caused.

Regards,
Parvinder

My account is debited for Program Management Fee. HDFC Customer care person said that it is third party deducting and i contact the third party. Bunch of lies from HDFC. Pathetic. I will close the account. HDFC is Top Indian Bank for Unfair practices. No other bank does it. HDFC SCAM.

HDFC Bank has deducted Rs 114.50 from my saving a/c as Programm management fees on 28-Mar-2016.

And Rs 115 on 18-July-2016 .

It is totally fraud from bank.
we are putting to save our small money and Bank is deducting hidden charges.
It is surprising without any intimation money is debited.

It is banks way to make profit from customers.
Please refund my money.

HDFC Bank has deducted Rs 115/- from my saving a/c as Program management fees on 15-oct-2016.It is surprising without any intimation money is debited.Without consent how Bank can deduct the amount.
What is Program management service ?
Pl refund my money.

Prerna Singh

does anyone sent any query to RBI on why a bank can charge such fee even to yr child or yr parent account.. who given them permission . they are thief..

HDFC bank has deducted RS 114.5 on 28-March-2016 from my savings a/c towards Program management fees.
When i contacted Relationship manager he promised it will be reversed within few days. However i did not get that money back. To my shock again on 15-Oct-2016 another Rs 115 has been deducted towards Program management fees. Its been almost more than two months since my RM called me. Please credit my amount ASAP. I was not at all informed earlier about this via phone call.

Dear HDFC Bank,

Rs.115 was deducted my hdfc bank savings account a week ago as program management fee. I was never informed about this fee when privilege membership was offered. This is very unfortunate that customers are tricked with a free upgrade and taking money from them after three months without any notice.

I have no need for services offered to privilege members. Hence, I would like to continue with ordinary account and have the fees returned back.

I dont understand why REPUTED banks do this and erode their long earned TRUST.

Better to stick to govt. banks. I have an account with SBT and I have never had this kind of "cheating " experience.

Ask the bank to reverse the charges or tell them you are going to close the account.
That is what I am going to do.
I think all the customers should take this action.
Next time, the bank will think twice before levying such charges.

Once again, I dont understand why REPUTED banks do this and erode their long earned TRUST.

This so-called Programme Management Fee is amounting to fraud.

This so-called exclusive privileges like discount on locker charges, preferential pricing on loans and cards, dedicated Relationship Manager, unlimited free usage of domestic ATMs and many others are completely false. Others banks are offering similar services or even better for no extra fees.

HDFC has to reverse everyone's so-called Programme Management Fee.

hdfc is a useless bank. Their customer services are poor and on top of that their charges are exorbitant.
Now they have also started adding stealth charges like one people have described above.

HDFC has put me into their program without my explicit permission and has charged me Rs. 115 on the 19th of May 2017. Today they put me into an Rs. 100 OPT out program without for explicit consent, tomorrow they may put me into another OPT out program of Rs. 100000 without my explicit consent as well.

Why are SHAMELESS Employees of the bank continuing with such banks? It is because the employees continue with such Banks SHAMELESSLY the banks are able to do these?

HDFC bank has deducted Rs. 114.5 from my account under the name- Program management fee. What is this fee? Why bank was deduct the amount without any confirmation form the customer. Also I don't have a Locker and no any Loans and Cards, If this amount is deducted because of dedicated Relationship Manager- I don't needed for this.

I expect you will revert me.

hope for the best.