HDFC Bank Complaints & Reviews

Dear sir,

Unfortunately i am an hdfc customer who wanted to take a home loan from you but got stuck in the web of false promises and their consequences. By the end of this email, you will definitely understand and (May be) agree also why i am saying so. This is just an attempt by an ordinary customer to sort things out at the hdfc level within hdfc bank ltd before exploring the other options including rbi and consumer court. This could well come out as scam to get the customer's hard earned money to show the profits on bank's balance sheets. I hope hdfc bank will have patience to go through this mail.

Some of the basic details before proceeding with the exact matter: — branch details:

Hdfc ltd

No. 40 (Old no 1383/1384),

East end main road,

Jayanagar 9th block,

Bengaluru - 560069

Department applicable: home loan department

My details:

Parmar deval manharbhai

Hdfc loan approval - file no:[protected]

Mobile no: [protected] — the hdfc bank branch applicable (Or rather in question) is bangalore - jayanagar 9th block branch and employees are nisha ramesh, adi narayan and the branch manager (I dont have the name but i am sure you can easily find it out)

I had contacted mr. Adi narayan from hdfc bank (Jayanagar 9th block branch, bangalore) regarding my home loan needs during early october 2015. During the conversation, i was informed about the pre-approval home loan process which as per my understanding the process of loan approval before i have any property on hand to buy. As per the discussion with mr. Adi narayan, i can pay inr 11, 400 as a pre-approval loan processing fees. As promised by mr. Adi narayan, inr 2500 will be the deduction as the processing charges (So the refundable amount will be around inr 8900) in case of not opting for the loan.

As a part of above mentioned process, i paid inr 11400 on 28th of october through hdfc bank cheque (Which was further processed on 16 nov 2015). I had submitted all the required documents and loan of 15, 50, 000 was pre-approved as communicated through email on 19 nov 2015.

Due to my personal reasons, i did not want to avail the home loan and wanted to get the refund (Of around inr 8900 out of total processing fee of inr 11400) after applicable deduction of inr 2600 as promised by mr. Adi narayan.

This was the point when i realized the big mistake i had made by approaching hdfc bank. As the very first step, i contacted mr. Adi narayan who refused to agree on any possible refund citing hdfc policies. He never gave this information through email when insisted.

After ignoring my call repeatedly, one fine day i could reach him but i was told to contact miss nisha ramesh. (Ideally it should have been that hdfc bank contacts customer rather than customer is required to contact someone from bank in this scenario.)

I sent an email to miss nisha ramesh on 11-feb-2016. I got the reply on feb 15 with the details as "currently, if the loan is closed, the fees will not be refunded." this was totally opposite to what i was promised before by mr. Adi narayan.

When the communication continued on emails, as per another mail reply from nisha dated 24-feb-2016 6:54 pm, it was mentioned that "if property papers are submitted, fees for legal & technical are included in the same". I would like to bring to your notice that again this is not the case. This scenario is out of the picture tried to be depicted as loan was just in pre-approval stage and actual loan against any property was not borrowed. Property is yet to be purchased and the whole exercise is to speed up the loan process whenever i buy the property.

I decided to contact her in person at the branch where she tried avoiding me and kept me waiting for more than 2 hrs citing she was very busy. When asked about the exact details of the processing fee deductions, she told about no refund is applicable and refused to give any details for the deductions. (Please note that at this stage hdfc bank is saying me that no refund is applicable which is going to be proved wrong in just few seconds.)

I decided to approach the branch manager to bring this matter to closure.Initially, he also did not acknowledge that the refund is applicable. (Please note that so far refund is not applicable.)

Slowly he started getting angry and behaved very rudely saying he had other customers to handle as if i was not the hdfc customer. He said he did not know any adi narayan and get the money from him. It was a pathetic experience with hdfc bank.

When i became firm on my refund, then he became soft and started acknowledging the applicable refund. At the end, he agreed to pay inr 2565 which was also acknowledged through mail later on. He wanted to close the matter by forcing me to accept the offer of inr 2565 refund or told me to get out of his cabin. (Please note that now hdfc bank has changed its stand from no refund to some refund. I don't know how quickly hdfc bank policies change and at the discretion of the branch manager)

I have already confirmed with other hdfc branches that the applicable refund in my case is around inr 8900 and deductions are only of inr 2565. I do have conversation audios from the branches as well as from the customer care and can be produced if required to do so.

I would like to request you in a last attempt to sort this matter out and refund me my hard earned money.

Hoping to get this query resolved as soon as possible.

Thanks,

A frustrated hdfc bank customer,

Deval m. Parmar - [protected]

Hi,

I bought a online policy click2invest on 23rd of march, while buying the policy i selected for 5 years premium payment terms, but upon submission i realized its showing 20 years for premium paying terms also.

I have tried reaching the customer support to update this through mail and phone also, but they are simply ignoring and wasting my time so the policy lock in period is over.

Can you please help me in this asap.

my policy no. is 18328071

Thanks

I want to cancel the policy with Policy no[protected]/1, so kindly cancel the policy immideatly. The person who spoke to me regarding the HDFC isnurance misguided me that it is compulsory to take policy after that i came to know through my friend that it is not compulsory. i have the recording of that conversation with the HDFC Staff who misguided me so if the cancellation is not done then i have to contact the Insurance and banking ombudsman.


I have not signed any insurance policy papers and i only spoke to insurance people as the person misguided me


so kindly cancel my Insurance Policy and return me my money in the credit card

policy No.[protected]/1
Mobile no.[protected]

with regards
MD SADDAM ALAM

Dear sir
I would like to inform u that I m gaurav behl son of sh surrender behl R/o -Flats no 119, narela
My two Wheeler loan is closed In HDFC bank but I I've not recd statement from u about my two Wheeler loan I was made blancesheet for home loan so I saw I don't knew about my two wheeler loan interest or not knew principle etc pls send me statement of two wheeler loan on my email id I want statement pls do its very needful for me
Thanks
Email Id- [protected]@gmail.com
Two wheeler loan no :[protected],

Hi, my name is shubham arora, i had a bought a car last year hyundai i10 grand and insurance provider for the vehicle was hdfc ergo. Unfortunately i had to make a claim as my car was hit by another car. The claim number for the same is claim no: c[protected]. Now when the surveyor came he rejected the my partial claim for the fender, saying that it had few old scratches and they would not pay for the fender repair or they would contribute 50% of the cost to which i told them the their policy document doesn't have any clause that may restrict any buyer of the insurance to claim only for repairs from one accident alone.

In respond to my challenge, the guy mr. Krishnan bhardwaj(Mobile:: [protected]) threatened me to reject my claim. These are all false practises that all insurance companies are following, and just because everyone does this doesn't make it right or you should educate the customer beforehand and the time of insuring anything or anyone or atleast your policy document must have it clearly stated.

With this forum i make a plea to the concerned authority to look into this matter and put a check on these false and wrong practices. If anyone could help me to take it to right authorities and to teach these people a lesson, please help me to do so, i have got all the proofs of their threats of denying my claim.

Thanks & regard
Shubham arora
+91-[protected]

I have booked to and from tickets during Sep 2015 - travel from Hyderabad to Cochin via Chennai connecting flight[protected] and Cochin to Hyderabad[protected]. During Oct 2015, I got to that Air India has cancelled connecting flight from Chennai to Cochin on[protected] and rescheduled next day. I have then cancelled the ticket from Hyderabad to Cochin via Chennai connecting flight[protected]. Received refund during Nov 2015, after so many chasers. Means, I still had valid ticket from Cochin to Hyderabad[protected].
On[protected], I have cancelled return ticket from Cochin to Hyderabad[protected] and Spicejet have confirmed full refund and initiated REFUND AMOUNT to Goibibo on the same day. Spoke to Goibibo customer care on[protected], they have confirmed full refund amount from Spicejet and initiated the refund amount to hdfc Smart buy, also received email confirmation. I have forwarded that email to '[protected]@smartbuyoffers.co' on the same day i.e. on[protected]. I have got reply on[protected], requesting for HDFC SMART buy reference number, which I have provided on the same day by replying to that email. On[protected], received email stating "allow us 7 working days and will get back" and till date no response.
Customer service is also pathetic, those executives are barely understanding this issue and there won't be any senior or floor manager available. I am tired calling customer care (@[protected]) executives, as they are seeing my mobile number and disconnecting my call after it got connected. I spoke to Rajesh Yadav (customer care executive) on[protected], explained him the issue and he has raised the complaints (HDFC[protected] and HDFC[protected]. No response or movement on my complaint and I have called back on[protected]. Same executive (Rakesh Yadav) pick the call and told me that these complaints were closed and gave me those transaction IDs and asked me to get in touch with HDFC CREDIT CARD department. As HDFC CREDIT CARD department are not able to locate my refund amounts, I have called back HDFC SMART buy and then I got to know that those refund transaction IDs are from Nov 2015 refund transaction IDs and not for Jan 2016 refund amounts. Requested Rakesh to reopen the tickets and escalate, he confirmed to me that reopened and escalated, give just 3 working days to resolve. On[protected], I have called again, as there is no movement or progress after[protected], this time connected to Narendra. I have explained him again the whole issue for more than 30mins. He said understood and raised new complaint (HDFC[protected] including those 2 complaint numbers in this ticket and again, mentioned allow us 3 working days to resolve this issue. I have seen no progress and called back on[protected]. This time connected to Anitha and she confirmed that ticket is closed and refund is initiated and privided transaction ids. I realised those transaction ids are from Nov 2015, not Jan 2016 and when I tried ti explain her the same she was rude and not even tried to understand the issue. After 45mins of our conversation, she has transferred call to Narendra. Narendra confirmed that ticket is closed incorrectly and he will reopen and escalate immediately to get it resolved. He has promised me call back exactly in 40 mins on the same day, after we disconnected the call. I have received call back from Narendra ([protected]) after 1hr 15 mins stating the request is taking more time to resolve than promised. I told him that call me later in the day and provide regular updates until the issue is resolved, he has promised me the same and disconnected the call. Till date no response and progress. I have tried reaching HDFC smart buy customer care 5 times and every time call got connected to executive and they have disconnected without speaking to me. Also, sent an email to 'support @smartbuyoffer.co' from '[protected]@gmail.com' on[protected] and till now no acknowledgement.
Hope this complaint will be picked by some responsible manager in HDFC smart buy and provide resolution to my issue.

HDFC SMART Buy booking References -
1. [protected]
2. [protected]

Latest complaint # HDFC[protected]

Refund amount is INR 4, 030 each (total - INR 8, 060) on these 2 return tickets.

Regards,
Srinivas

It is hereby inform you that i am a consumer of HDFC bank, Dhubri, Assam through a loan vide Loan A/C No 32308085 whereby i have to pay a monthly installment of Rs. 1771/-. In first instance, the said bank cut the first installment through my SBI A/C. Thereafter, the bank concern had not cut said monthly installment amount from the said account even there are plenty of money in the said SBI account rather sending a SMS of overdue. In this regard, i have submitted all the relevant documents with the bank statements of SBI for the kind information of the bank concern and the collecting agent has mailed the same. Thereafter, since after my first installment, i have been paying my all installments through cash by collecting agents of the concern bank and the receipts are with me. Herein mentioned that the concern bank is pressuring and also harassing me even through an SMS to pay the fine amount of Rs. 834/- in due time whereas all the installments are cleared till date.

Therefore, it is hereby prayed that kindly issue notice to the bank concern by admitting this petition as to why i have to pay the said fine amount of Rs. 834/- even after paying the installments from time to time. Further prayed that kindly take necessary action for such unnecessary pressure and harassment upon me.

Hello, with due respect, I would like to mention here that, hdfc bank credit card department, keeps rejecting/disapproving/declining my credit card application although I have given all the required documents whatever they had demanded like 3 months bank statement, salary slip, pan card, Id proof, company's Id proof etc but without revealing any genuine reason they simply disapproved my application and whenever I made a call to their customer care they usually says, sir you will get a letter with in 7 days revealing the declined reason, but for the last 2 years this is 4th times I had applied for hdfc credit cardapplication#CC26611035 and again got disapproved and again didn't receive any letter from them, I have never ever took any loan, no guarantee of others, no credit at all then why its happening, this attitude of hdfc also hits my cibil score every time they declines which leads to reduce my cibil score affecting my future prospects with other banks too. My dob 7sep1989, shashi kumar jha, male 26

It's been 3 times that I have called hdfc customer service for an issue related to my bank account and everytime when the call get connected, they disconnects after giving a small welcome speech. It cannot be a co-incident everytime...moreover, being a bank they should have a courtesy to call back, if the line gets disconnected. But I have experienced numerous call for loans which was never asked, but daily 4-5 call for giving loan... Very bad telephonic customer service

Hello,

I am Anirudh Bohra my HDFC saving account no. is [protected] and my ifsc code is HDFC0000007, I got my account from my employer in 2013 as 0 balance saving account after leaving the job in 2014. I did not use the account and no money has been credited to account few days ago I checked and banlance is Rs. 6900 negative, It is against RBI Rules and regulations .

Today on 22/3/2016 i withdrew an amount of Rs 400/- from HDFC bank atm in Begur road Bangalore. The ATM id is HDF ATM P1DCBU28 Txn# 1194. Among the 100 rs notes one of them is a counterfeited one. The atm even failed to print the receipt, but i have the transaction details in SMS and Internet Banking online pass book. I never expected that a reputed bank ATM will feed with fake currencies. The Serial no printed on the note are uneven size and the paper quality of the note is not crispy but greasy (like magazine paper).

I paid the insurance premium for the policy 11705418 last month. I am waiting for the receipt. Kindly arrange to issue the receipt at an early date and also advise the status of premium paid by me.
Thanking you
subodh kumar
[protected]

I own a hdfc bank credit card and its been 5months. I couldnt pay the bill of last month in the mean time another bill got generated. Hdfc bank people should understand that we are salaried people and we get the money on 1st of every month. Phone banking executive called me and i told him my due is on 3rd of every month and i will clear it. He said ok and hung up the phone. Today he called me again and harassing me. I was talking to very politely and with his abusive language he made me lose my temper. Dont we people know that we need to pay our bills and is it right to talk to the customers in abusive way. One or two reminders are enough the phone banking people need not call up every day and harasses the customers. The phone banking executive name is G Bhaskar rao. I request to the bank to take immediate action orlese the bank reputation will be in risk in the customers point of view. Please take action against that lunatic.

One of your employee cheated on me. She said my policy is 5 year plan and I trust her, she also said that she will give her commission for this policy to me.

Her name is Anjana Barua ([protected]),
email [protected]@hdfclife.in

Ref no: MUMC[protected]

My ATM card was fraudulently used to withdraw INR 43200 ( 40K + 3.2 K) on 14th March at Powai, Mumbai. However I am based out of Bangalore and have never used the card in Mumbai for any transaction from Feb 2016.

I have raised the concern with HDFC and haven't heard nothing from them since then. I have been repeatedly following up with them, however the customer care refused to transfer me to any relevant department, in spite of submitting all relevant documents (FIR, debit card, transaction dispute form) as asked by HDFC.

As per the RBI regulations, no ATM machine should dispense more than 20K at one go, however this particular ATM has dispensed 40K in one shot.

I am sure all the ATM machines are equipped with monitoring devices and as such it should not have taken HDFC so much time to check the details, given they have the transaction date, time and ATM ID on their systems.

Since HDFC has disabled my ATM card and internet banking, I am unable to perform any transaction. I need the issue sorted with immediate effect and the my money refunded to my account.

I am not sure how can my card be used without my knowledge to withdraw an amount in excess of permissible limit at one go.

Attached are all the documents submitted to HDFC.

[protected] Forwarded message[protected]
From: "Yogesh Jadhav"
Date: 22 Mar 2016 11:51 a.m.
Subject: RE: HDFC Home Loan Application[protected]
To:, "rushikesh sonkul"
Cc: "tejasmore", "Sourabh L", "Shubhangi Borude"

Dear Rushikesh:
Gentle Reminder 9
Can you please show some courtesy to let me know current status of this refund process. I can understand from such a delay that this is a herculean task for bank to process this refund.
Still i would expect some additional help to process this for a customer who is associated with HDFC for more than 6 years with all types of accounts and savings.
Thanking You
Yogesh Jadhav
[protected]
On 21 Mar 2016 2:37 p.m., "Yogesh Jadhav" wrote:
Hi All:
Gentle Reminder 8!
Can you please process this and update me asap.
Yogesh
On 17 Mar 2016 9:13 a.m., "Yogesh Jadhav" wrote:
Hi Rushikesh:
Gentle Reminder 7 !
Warm Regards,
Yogesh Jadhav
[protected]
On 15 Mar 2016 11:58 a.m., "Shubhangi Borude" wrote:
Hi,

Gentle Reminder 6!

Can you please act on this on priority.

Regards,
Shubhangi Jadhav

From: Yogesh Jadhav [mailto:yogesh.[protected]@gmail.com]
Sent: 14 March 2016 15:43
To: rushikesh sonkul
Cc: [protected]@gmail.com; Sourabh L; tejasmore; Shubhangi Borude; [protected]@hdfcsales.com
Subject: Re: HDFC Home Loan Application[protected]

Hi :
Gentle Reminder 5!
FYA.
Regards,
Yogesh Jadhav
[protected]
Dear Rushikesh:
I appreciate that but its in process from 18th Feb 16, which is beyond my understanding.
I hope you can clear it in a day or two and pass on refund check to Mr. Rayagonda Kasture or else directly deposit it to bank account through ECS.
Thanks,
Yogesh Jadhav
[protected]
On 12 Mar 2016 9:56 a.m., "rushikesh sonkul" wrote:
Dear Mr. Yogesh,

Your Refund request is already in process.


Thanks & Regards,
Rushikesh Sonkul
HDFC SALES PVT. LTD.
PUNE


From: Yogesh Jadhav
Sent: Fri, 11 Mar 2016 19:52:52
To: [protected]@hdfcsales.com
Cc: [protected]@gmail.com, Sourabh L, shubhangi.[protected]@kpit.com, tejasmore, [protected]@hdfcsales.com
Subject: Re: HDFC Home Loan Application[protected]
Hi :
Gentle Reminder!
Kindly process asap and refund my processing fee cheque immediately. Or else i would need to escalate this to appllete authority.
Yogesh
On 2 Mar 2016 10:57 a.m., "Yogesh Jadhav" wrote:
Dear Rushikesh:
As Discussed over call, please respond to my my mail on my processing fee refund status.
I have not expected this kind of delay in processing this request from bank like HDFC. Me and my wife are associated with bank for more than 5 years and having salary accounts and other savings with HDFC. I am loosing trust with HDFC due to such incidences.
FYI.
I may escalate this matter with superior authorities, if action is not taken and if this is not closed within this week. Please take a note of it.
Warm Regards,
Yogesh Jadhav
Associate Manager
HCL Technologies Ltd.
[protected]
On 1 Mar 2016 5:05 p.m., "Yogesh Jadhav" wrote:
Hi All:
Its been almost 10 days since i am requesting for processing fees refund. Please process this and update on this with priority.
Thanking You
Yogesh Jadhav
[protected]
On 18 Feb 2016 9:42 a.m., "Yogesh Jadhav" wrote:
Dear Rushikeah/Rayagonda Sir,

Kindly go ahead with the cancellation of this home loan request and please initiate refund of processing fees.


Update me asap on this.

Warm Regards,
Yogesh Jadhav
+91 [protected]


________________________________________
From: Yogesh Jadhav [yogesh.[protected]@gmail.com]
Sent: Wednesday, February 17, 2016 9:57 PM
To: Yogesh Jadhav
Cc: [protected]@gmail.com; [protected]@hdfcsales.com; Sourabh L; raygondakasture; tejasmore; shubhangi.[protected]@kpit.com
Subject: RE: HDFC Home Loan Application[protected]

Hi all:
Can you please let me know the status of my application.

Yogesh

On 15 Feb 2016 10:47 a.m., "Yogesh Jadhav" wrote:
Dear Rushikesh:
FYI.
In line to the below mail, please find attached Performance Bonus (Variable pay) payout letter from HCL. This is around 1.14 lacs per year in addition to salary. You may add this to the actual salary so that loan eligibility can be enhanced.

Warm Regards,
Yogesh Jadhav
+91 [protected]/ [protected]
Personal maid ID: yogesh.[protected]@gmail.com
From: Yogesh Jadhav
Sent: Sunday, February 14, 2016 6:35 PM
To: '[protected]@hdfcsales.com'; yogesh.[protected]@gmail.com; [protected]@gmail.com; shubhangi.[protected]@kpit.com
Cc: raygondakasture ; tejasmore ; Sourabh L
Subject: RE: HDFC Home Loan Application[protected]

Dear Rushikesh:
Please find attached requested documents:

1. Applicant's Appointment letter required. – Attached
2. Co applicant's relieving letter required. – Attached
3. Applicant's & Co applicant's January salary slip required. – Attached (this month in hand salary is low, due to extra tax is deducted due to non-submission of actuals proof on time; however that will be reversed in next month salary.)
4. Property cost break up sheet required. – Attached (modified based on recent flat selection)
5. Applicant's last company relieved in 2012 and current company joined in 2014, kindly provide details of gap period. – Attached (I did my full time MBA during this tenure and documents are attached for reference.)
6. Remaining own contribution source proof of Rs. 387669/-. – Attached (Though it will get change based on new loan requirement, I have shown around 1.5 lacs cash and 3 lacs of Gold, also I am having PF amounting to around 1.5 lacs and LIC deposits around 2 lacs.)
7. Personal Loan of Rs. 100000/- Dt. 21/05/2015 current outstanding Rs. 51616/- repayment track required. – Attached


Thanking You in anticipation!


Warm Regards,
Yogesh Jadhav
+91 [protected]/ [protected]
Personal maid ID: yogesh.[protected]@gmail.com


From: [protected]@hdfcsales.com [mailto:[protected]@hdfcsales.com]
Sent: Friday, February 12, 2016 12:40 PM
To: yogesh.[protected]@gmail.com; Yogesh Jadhav; [protected]@gmail.com; shubhangi.[protected]@kpit.com
Cc: raygondakasture ; tejasmore ; Sourabh L
Subject: HDFC Home Loan Application[protected]

HDFC Home Loan Application[protected]
Dear Mr. Yogesh Jadhav .

Thank you for choosing HDFC for availing yourself of a home loan.

We have received your home loan application and have reviewed the same.

We request you to kindly provide us with the following documents at the earliest possible enabling us to submit a complete application form for sanction.
It is preferred that you email a scanned image of the document enabling quicker turnaround. Kindly ensure that all the documents are attested by you (self attested) prior to remitting the same to us.
1. Applicant's Appointment letter required.
2. Coapplicant's relieving letter required.
3. Applicant's & Coapplicant's January salary slip required.
4. Property cost break up sheet required.
5. Applicant's last company relieved in 2012 and current company joined in 2014, kindly provide details of gap period.
6. Remaining own contribution source proof of Rs. 387669/-.
7. Personal Loan of Rs. 100000/- Dt. 21/05/2015 current outstanding Rs. 51616/- repayment track required.
Please note that we are banking your procesing fee cheque immediately. Kindly ensure adequate balance in your account.

HDFC’s fee policy entails a deduction of a statutory minimum fee of Rs. 2000 ( plus taxes) should HDFC decide to not sanction the loan or provide a lower loan amount which may not acceptable to you.
In case an applicant misrepresents any facts to us, HDFC will retain the entire processing fee and no amount shall be refunded.


Thanks & Regards,
Rushikesh Sonkul
HDFC SALES PVT. LTD.
PUNE

Hi

This is Prakash Singh Kaushik

On 22/03/2016 There is a false transaction happened in Debit Card.

Rs. 642.89 have been deducted and when i checked the mini statement it showed that it was a DCD Transaction. I visited an nearest ATM I came to know about this false transaction. Would request you guys to get the amount again credited in my account. Tried contacting your customer service they redirected to accounts / finance team where no one responded. Next few attempts failed as no one from customer care picked up my call.
Kindly look into this case and get it resolved ASAP.
Also, I have not seen any response from your customer care team except for one query. Your website also do not state about these DCD issue, whereas I can see a lot of people are facing this issue. Can't you just explain or notify your customer on what this issue is and what they need to do if a transaction like this appear in their statement. You guys keep on sending bad mail for promoting your products and calling every now and then for loans, but you do not have resources for answering to customers of existing services. Really disappointed with the services provided by HDFC.

Regards,
Prakash Singh Kaushik

1.transaction date 16/Feb/2016
transaction amount 2731 Rupees

2.transaction date 17/Feb/2016
transaction amount 2394 Rupees

That didn't done from my side. its a dispute transactions, So i want to money back in my account.

My old Prepaid card is expired and i have applied for new food card on 2nd Feb. My old card no is [protected] and new card - [protected].I have sent mail to prepaidcard.[protected]@hdfc.com, srinivasan.anamalai, biswanath.dasgupta. I have not received any response from these mail id. In spite of this my new card is blocked without my knowledge. I have applied new card again and sent mail to these team, called customer care twice every week, but resolution is not provided. I have also raised complaint through phone banking - MUMC[protected]. without giving resolution complaint has been closed, when checked with customer care, they told due to some issue in back end complaint is closed without solving the issue. So i have again raised a complaint - MUMC[protected]. I have also raised complaint in HDFC Bank complaint form. Till now it is not resolved.

I, PRAMOD RANJAN MONDAL, havind the loan a/c no[protected] for Two wheeler, EMI was 188/- from Nov 2013. With no due I have setteled the EMI in time. But have not got the NOC from the End of HDFC Bank. Went ot nearest Branch they demanded me Rs. 500/-(five hundred for the Noc. Why I will pay that amount.There was no such agreement on the Loan papers. The Branch said that NOC had sent to my Postal Address but no proof for the has been displayed to me. Now I want to Complain in the Consumer Forum against the HDFC Bank for such behavior if The NOC is not dispatche to me withen a fortnight.
I am sure NOC was not sent to me. If so give the proof of that.

Pramod
Mob No[protected]