HDFC Bank Complaints & Reviews

Dear Customer,
HDFC Premier Banking Programme is committed to provide quality experience to our customers. As a privileged customer, you are entitled to a host of exclusive privileges like discount on locker charges, preferential pricing on loans and cards, dedicated Relationship Manager, unlimited free usage of domestic ATMs and many others.
A nominal charge of Rs. 100.00 plus taxes per quarter, per customer is being introduced as a Programme Management Fee, for Savings and Current Account holders which is applicable from Jan'16 and will be levied to your account in Mar'16. Kindly provide us your account details or registered contact details so that we can reach out to you. Alternately you can write to us at [protected]@hdfcbank.com or contact your Relationship manager for any more information on the same.
-Bejoy
HDFC Bank Assistance

I have also suffered the same same.
I request you to write your query at below mentioned link.
https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/Custo...⇄

And after 30 days, farward your complaint at
https://secweb.rbi.org.in/BO/precompltindex.htm

This will teach a good lesson to HDFC.


Regards
Abhinav

Rs 100 may be "nominal charge" for HDFC bank, but for us it represents substantial amount of money. If it is nominal then I request the Bank to bear that charge from its deep pockets.

Regards

Dear Customer,

Please write to [protected]@hdfcbank.com with your account and contact details, with ref ID-TTU[protected] in the subject line. We will check and get back to you.

-Manoj
HDFC Bank Customer Assistance

Dear Customer,

HDFC Premier Banking Programme is committed to provide quality experience to our customers. As a privileged customer, you are entitled to a host of exclusive privileges like discount on locker charges, preferential pricing on loans and cards, dedicated Relationship Manager, unlimited free usage of domestic ATMs and more. Kindly provide us your account details or registered contact details so that we can reach out to you. Alternately you can write to us at [protected]@hdfcbank.com or contact your Relationship manager for any more information on the same.

-Anay
HDFC Bank Customer Assistance

I have also suffered the same same.
I request you to write your query at below mentioned link.
https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/Custo...⇄

And after 30 days, farward your complaint at
https://secweb.rbi.org.in/BO/precompltindex.htm

This will teach a good lesson to HDFC.


Regards
Abhinav
[protected]

www.hdfcbank.com the HDFC personal loan department for telemarketing is the culprit and a big nuisance. take personal loans from any other bank but this one

Dear Customer,

Regret the inconvenience. In case you wish to stop receiving our promotional calls or messages, you can register your number for DNC here: https://leads.hdfcbank.com/applications/misc/dnc/dnc.htm

-Manoj
HDFC Bank Customer Assistance

Dear anilph,

Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

Regards,
Team HDFC Home Loans

I too have just filed a complaint against the HDFC bank telemarketers. They are an absolute "Nuisance" . They would call you when you are in midst of a meeting or relaxing on the weekend. They know the best time to catch you. It seems HDFC bank is the only bank BEGGING customers to take loans.


Now HDFC bank has started it on DNC registry where they want us to give out all personal details. Don't be fooled. The national registry is with trai. http://www.nccptrai.gov.in/nccpregistry/homepage.misc

Dear Customer,

HDFC Premier Banking Programme is committed to provide quality experience to our customers. As a privileged customer, you are entitled to a host of exclusive privileges like discount on locker charges, preferential pricing on loans and cards, dedicated Relationship Manager, unlimited free usage of domestic ATMs and more. Kindly provide us your account details or registered contact details so that we can reach out to you. Alternately you can write to us at [protected]@hdfcbank.com or contact your Relationship manager for any more information on the same.

-Anay
HDFC Bank Customer Assistance

Dear Customer,
We note that the disputed transaction has already been credited to your account on April 06, 2016. Please check your account and verify the same.

-Anay
HDFC bank Assistance

Dear Customer,

Please write to [protected]@hdfcbank.com along with your card and contact details, with ref ID-TTU[protected] in the subject line. We will check and get back to you.

-Manoj
HDFC Bank Customer Assistance

Dear Customer,

We regret the inconvenience. Please mail us at [protected]@hdfcbank.com with your card and contact details, and ref ID-TTU[protected] in the subject line. We will check and get back to you.

-Anay
HDFC Bank Customer Assistance

HDFC Should convert this name Programme Management Fee into maliya recovery fee

Same issue to all hdfc account member

Dera customer,

HDFC Premier Banking Programme is committed to provide quality experience to our customers. As a privileged customer, you are entitled to a host of exclusive privileges like discount on locker charges, preferential pricing on loans and cards, dedicated Relationship Manager, unlimited free usage of domestic ATMs and more. Kindly provide us your account details or registered contact details so that we can reach out to you. Alternately you can write to us at [protected]@hdfcbank.com or contact your Relationship manager for any more information on the same.

-Anay
HDFC Bank Customer Assistance

HDFC customer care give falls information & charged 238 rupees on card upgrdation.
They said it is free but they reduced my reward point.

Hi All

HDFC bank has credited the charges back to account.

Please help me out with this issue.

Dear Mr.Singh,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

-Bejoy,
Customer Care Assistance.

Dear Customer,

You can write to us at [protected]@hdfcbank.com along with the card details, caller details, no. on which the call was received, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. We will take it up on priority.

-Anay
HDFC Bank Customer Assistance

Dear Customer,
We regret to inform you that we cannot disclose your account details (Account Balance or Transaction details) on e-mail. This is due to security reasons.


You can check your account balance, by calling on our toll-free number[protected] from your mobile number registered with HDFC Bank for SMS Banking. You will receive SMS with balance available in your account on the registered mobile number.


Alternatively,


You can visit the nearest Branch or access the Phone Banking / Net Banking / ATM / SMSBanking.


Kindly visit the following URL to access information on our Branches as well as our PhoneBanking numbers:


http://www.hdfcbank.com/personal/ways_to_bank/ways-to-bank-landing


We trust you will appreciate and cooperate since this is to protect customer's interests.

-Anay
HDFC bank Assistance

Dear Lalit,

Request you to write to [protected]@hdfcbank.com along with your card and contact details with ref ID-TTU[protected] in the subject line. Will revert on priority.

-Anay
Customer Care Assiatnce

Dear Rakzim,

HDFC Premier Banking Programme is committed to provide quality experience to our customers. As a privileged customer, you are entitled to a host of exclusive privileges like discount on locker charges, preferential pricing on loans and cards, dedicated Relationship Manager, unlimited free usage of domestic ATMs and many others.
A nominal charge of Rs. 100.00 plus taxes per quarter, per customer is being introduced as a Programme Management Fee, for Savings and Current Account holders which is applicable from Jan'16 and will be levied to your account in Mar'16. Kindly provide us your account details or registered contact details so that we can reach out to you. Alternately you can write to us at [protected]@hdfcbank.com or contact your Relationship manager for any more information on the same.

-Anay
Customer Care Assistance

I am holding a NRE account and Nothing such facilities are/were provided to me and without my written confirmation bank are not supposed to deduct any amount.
This is a clear cut disagreement in my terms. I feel cheated in this regards.

Rs 100 may be "nominal charge" for HDFC bank, but for us it represents substantial amount of money. If it is nominal then I request the Bank to bear that charge from its deep pockets.

Regards

Dear Shubhanan,

HDFC Premier Banking Programme is committed to provide quality experience to our customers. As a privileged customer, you are entitled to a host of exclusive privileges like discount on locker charges, preferential pricing on loans and cards, dedicated Relationship Manager, unlimited free usage of domestic ATMs and many others.
A nominal charge of Rs. 100.00 plus taxes per quarter, per customer is being introduced as a Programme Management Fee, for Savings and Current Account holders which is applicable from Jan'16 and will be levied to your account in Mar'16. Kindly provide us your account details or registered contact details so that we can reach out to you. Alternately you can write to us at [protected]@hdfcbank.com or contact your Relationship manager for any more information on the same.

-Anay
Customer Care Assistance

Hdfc should name like "maliya recovery fee"

HDFC Should convert this name Programme Management Fee into maliya recovery fee

Same issue to all hdfc account member

Dear Customer,

You can write to us at [protected]@hdfcbank.com along with card details, transaction details, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. We will take it up on priority.

-Anay
HDFC Bank Customer Assistance

HDFC Bank Programme Management Fee.

My name is Debasish Som

I am having a regular saving account with HDFC Bank. To my utter surprise I can see that the HDFC bank has deducted Rs. 114.5 from my account under the name- Program management fee. What is this fee about? What is the program the bank is offering? The bank did not notify me earlier about any such fees. I did not opt for any service, hence to deduct customer's money without taking their concent is unlawful. I want this so called fee deposited back to my account forthwith with compensation as they failed to give proper reply to my phone call made to them seeking explanation.
When called and informed about this to customer care service, they disconnected the call.

Dear Debasish,

HDFC Premier Banking Programme is committed to provide quality experience to our customers. As a privileged customer, you are entitled to a host of exclusive privileges like discount on locker charges, preferential pricing on loans and cards, dedicated Relationship Manager, unlimited free usage of domestic ATMs and many others.
A nominal charge of Rs. 100.00 plus taxes per quarter, per customer is being introduced as a Programme Management Fee, for Savings and Current Account holders which is applicable from Jan'16 and will be levied to your account in Mar'16. Kindly provide us your account details or registered contact details so that we can reach out to you. Alternately you can write to us at [protected]@hdfcbank.com or contact your Relationship manager for any more information on the same.

-Anay
Customer Care Assistance

Hi Anay,

Just to inform you the Relationship Manager that you have mentioned in your mail has not picked up the call when tried and after several attempts her associate received the call and assured me of conveying her my message and arrange a callback for me. As of yet none from your dedicated Relationship manager, Nitha, cared to clarify my concerned query over phone. No SERVICES as mentioned by you have been availed by me during my 4 long years of sweet association with you.

It is also clear from your reply mail that you have deliberately EVADED my points raised before you point-wise as to why I was not intimated beforehand when all contacts details were there with you? Why you have not followed the protocol before debiting/deducting the amount from my account and whether I am interested to go forward with these changes or status of the account.

I am NOT satisfied with your reply and SERVICES and would like to approach proper/competent/appropriate FORUM for compensation, if required, if you don't refund back my money debited which was arbitrarily and unlawfully deducted by you in the pretext of CLASSIC CUSTOMER.

I would therefore urge you to settle my account with you by refunding my monies unlawfully deducted by you and degrade my status from so called CLASSIC CUSTOMER to ordinary customer and let me know the procedure to close my account with you forthwith as I have several fixed deposits with you.

Thanks a lot for your arbitrary action without customers' consent for upgrading ordinary customers to CLASSIC CUSTOMERS and then in the NAME OF SERVICE deducting/debiting monies from us.

Regards,
Debasish Som