HDFC Bank Complaints & Reviews

Hi

This is Prakash Singh Kaushik

On 22/03/2016 There is a false transaction happened in Debit Card.

Rs. 642.89 have been deducted and when i checked the mini statement it showed that it was a DCD Transaction. I visited an nearest ATM I came to know about this false transaction. Would request you guys to get the amount again credited in my account. Tried contacting your customer service they redirected to accounts / finance team where no one responded. Next few attempts failed as no one from customer care picked up my call.
Kindly look into this case and get it resolved ASAP.
Also, I have not seen any response from your customer care team except for one query. Your website also do not state about these DCD issue, whereas I can see a lot of people are facing this issue. Can't you just explain or notify your customer on what this issue is and what they need to do if a transaction like this appear in their statement. You guys keep on sending bad mail for promoting your products and calling every now and then for loans, but you do not have resources for answering to customers of existing services. Really disappointed with the services provided by HDFC.

Regards,
Prakash Singh Kaushik

1.transaction date 16/Feb/2016
transaction amount 2731 Rupees

2.transaction date 17/Feb/2016
transaction amount 2394 Rupees

That didn't done from my side. its a dispute transactions, So i want to money back in my account.

My old Prepaid card is expired and i have applied for new food card on 2nd Feb. My old card no is [protected] and new card - [protected].I have sent mail to prepaidcard.[protected]@hdfc.com, srinivasan.anamalai, biswanath.dasgupta. I have not received any response from these mail id. In spite of this my new card is blocked without my knowledge. I have applied new card again and sent mail to these team, called customer care twice every week, but resolution is not provided. I have also raised complaint through phone banking - MUMC[protected]. without giving resolution complaint has been closed, when checked with customer care, they told due to some issue in back end complaint is closed without solving the issue. So i have again raised a complaint - MUMC[protected]. I have also raised complaint in HDFC Bank complaint form. Till now it is not resolved.

I, PRAMOD RANJAN MONDAL, havind the loan a/c no[protected] for Two wheeler, EMI was 188/- from Nov 2013. With no due I have setteled the EMI in time. But have not got the NOC from the End of HDFC Bank. Went ot nearest Branch they demanded me Rs. 500/-(five hundred for the Noc. Why I will pay that amount.There was no such agreement on the Loan papers. The Branch said that NOC had sent to my Postal Address but no proof for the has been displayed to me. Now I want to Complain in the Consumer Forum against the HDFC Bank for such behavior if The NOC is not dispatche to me withen a fortnight.
I am sure NOC was not sent to me. If so give the proof of that.

Pramod
Mob No[protected]

HI
I was using HDFC credit card till 2010. In 2011 I sifted to Delhi from Hyderabad and was not using that card afterwords, around 2012 they sent a new card to me and some due amount too. I requested them to give the details of the due amount which was never sent to me. then the CCE asked me to accept the new card and start using it but I continuously asked them to provide the Full and Final statement for the last card which is never provided by them, they followed mostly every year end but never provided me the details.
Now they troubling me a lot with sending mails.

One of the last complaint addressed by them was as follows :---

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Dear Customer,

Thank you for writing to us.

This is a system-generated response to acknowledge receipt of your e-mail to Grievance Redressal Cell.

The subject line contains the reference number allotted to your e-mail.

This interaction is being tracked through the above reference number and we request you not to change the subject line in future correspondence. Your feedback is important to us and we are committed to provide a satisfactory resolution.
Our Customer Service Executive will respond within 2 (Two) working days.

In case your query requires further investigation and takes a longer time, we will keep you informed on the time required for resolution.
　

IMPORTANT:

Hotlisting of card: Loss of ATM, Debit card or any other Card issued by our Bank must be immediately reported to our Phone-Banking unit to have the card hotlisted (cancelled). The Phone-banking facility (Hotlisting Desk) is available round the clock. Alternatively, please log in to Netbanking and submit your request for hotlisting of the card.

Unknown Beneficiary Addition/Transfer of fund: In case you have received a message stating that a transaction has been done using your NetBanking login or a beneficiary has been added into your NetBanking account, please immediately call up our PhoneBanking Numbers and get necessary action taken. Please remember that such a timely action from your side will defeat the designs of the fraudsters.

Please click on the attached url for details of nearest Phone-Banking centre:

http://www.hdfcbank.com/personal/find-your-nearest/find-credit-card-helpline-num...⇄

Assuring you of our best of services.

Warm Regards,

HDFC Bank Ltd.

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
In-spite of mentioning to be contacted by CCE within 2 days nothing happned.

Please suggest how to deal with this.

Thanks
Rajni

Hi I want to cancel my Credit Card, with No.-[protected]. They started charging me for Medical Insurance Premium without taking my express consent for the same, took my signatures in the papers and are not cancelling the same. It has added to my expenses unreasonable. Please help me cancel the given HDFC Bank Credit Card.

Regards,
Customer.

My name is Gagan Oberoi.

My ATM card has been hacked and misused by someone else on 20 mar 2016. Amount of Rs 23000 has been withdrawn in total by 3 transactions (10000+10000+3000). Here I want to throw light on security provided by HDFC bank. How can this be happen? Is our money not even secured in bank. What kind of security HDFC bank provide to their customer.

I really want you to take strict action against the bank as I want my hard earned money back at any cost..

I Baljit Singh Kaushik with my wife Renu Sharma from Rohtak (Haryana) got a personal loan from HDFC Bank in 2010 with A/C Number16068460 .Initially, we were told that we were getting the loan from HDFC [protected]@12.8%interest but were shocked to receive the letter from bank depicting it @16.5% interest after some months. We paid all the EMIs from March 2010 to January 2011 regularly and wanted to repay the loan completely as the rate of interest was too much. To our surprise, the bank refused to take full loan amount. I talked to the HDFC bank authorities and kept on paying the installments regularly .Finally, the full and final payment was done 0n 01/07/2013 as asked by bank and the bank issued a full and final settlement/Closure letter Ref: 16068460/156/S19629/010713/c/001.We just came to know that our name is in CIBIL defaulter list and we are unable to apply for a loan. It is highly shocking for us.
Sir/Madam, me and my wife are Associate Professors in Reputed colleges and well-paid off by the Government .We have sought a Home Loan LBROH[protected] in 2014 from ICICI Bank and are regularly paying the EMIs of Rs. 37360/-.We are cheated by employees of HDFC Bank. So we appeal to this forum to get this solved at earliest possible.
Please give suggestion for my problem and what is my next step.

Regards
BALJIT SINGH KAUSHIK & RENU SHARMA
Ph:[protected]
email id:[protected]@rediffmail.com

I got a brochure of HDFC Home Loan which says 0% Processing Fee and No Hidden Charges. I applied for home loan transfer. Even after 45 days, the application was still under
processing status. In the mean time they presented my (so called refundable fee) cheque of Rs.12030/

I did not get any kind of service, but wasted my time and efforts for more than 45 days. so, I requested to cancel my application and asked for the return of my full
refundable amount. But they now want to deduct Rs.2000+taxes for not providing any kind of service and support.
They mentioned refund of Rs.9740 will be done with in a week, its more than 15 days now but no updates on that too.

I want to make sure they refund my full Refundable amount of Rs.12030/

I received a call from HDFC Ergo recently and they said that I have to register for a policy to protect my credit card and it's mandatory for me. They will provide me a health insurance policy plan for 2 years. Unless I take the policy they will snatch back my credit card. I enquired about the matter with our nearest HDFC Bank where I was assured that there is no such terms and conditions of opening a mandatory policy. That's why on the next day, when I got the same call from HDFC Ergo, I directly refused it. But today on 20/03/2016 I have received an SMS from HDFC bank that my credit card was debited for an amount of Rs. 9000 against the HDFC Ergo policy and they will send the policy details shortly. Now I want my money back and if I don't get it then I will file a case against the company in the court. Please help me out of this situation.

I was opened a savings account but till date cheque book and atm not delivered to my residential address. They are not found my house. Whereus my passport, sbi savings and credit card related documents, lic, Bank of baroda savings account related documents and most important HDFC credit card statement and other documents received at my residential address.
Please look into the matter.

Worst executive in collection for not accepting the customer speech i am file an case againist your bank
Executive id no : veve311090
Executive name : velusamy . E

I have a HDFC LIFE policy for which I called on [protected] and requested for a cheque pickup on the 7th March 2016, I was told that I would receive a call within 48 hrs and it would be done, since I did not receive a single call, I called back again on the 13th March, I got the same reply and when I asked if my policy LAPSES who would be responsible ? The call was cut off, no one called even .after that
Again I called back on 16.03.2016 spoke to Bharati and gave a complaint & also requested to be connected to some senior person, I was not connected Nothing happened even after that .
Today 19.03.2016 I called again, spoke to Raj asked him to connect to a senior person, After keeping me on hold for a long time says his Madhavi Mam is busy on another call & would call me back at he end of the day .I asked him what was my policy date & he tells me it is 22nd March 2016 ..My Health is getting affected too .
They have to know the difference between CUSTOMER CARE & CUSTOMER HARRASMENT.
If my POLICY LAPSES, WHO IS GOING TO BE RESPONSIBLE ??????
AND IF LAND UP IN HOSPITAL DUE TO THIS HARRASMENT, WHO WILL BE RESPONSIBLE???????

Sir i try to book a railway ticket on 9 march by using hdfc net banking
But the tickets are not booked.they amount will be credited with in 5-7 working days but its not credited.
Kindly look into this matter

Dear Team,

My Policy Number :
14856559

Full Name of the Life Assured :
B R C Murthy

Date of Birth :
14/08/1971

Name of Beneficiary or Nominee :
Rama Laxmi

Premium amount :
25455

Communication Address :

House No. 6-110/57
Road No. 2
Navatha Avenue
Nagaram
Hyderabad-500083

Sir,

My HDFC account no [protected]
My customer ID is 37450942

They are charging me monthly Rs 350/- for non maintaining

if fund is not maintaining means they can block my account for that.
Instead of that, how they can charge like this.

Non maintaining fund means, don't have money to maintain.
if charging means, how I can able to pay that amount.

please help on this

Chandrakumar
[protected]

Hi,
This is Ahamed Bazeer. I am using HDFC food card and card no: [protected].
I was used my card on JAYAM SUPER MARKET on 20th Feb 2016 for RS 952.
But the issue is debited same amount for twice from my account.

I shared to HDFC all documents regarding this transaction. But nothing response get from HDFC. I don't this amount will refund or not. Now I am fearing to use HDFC card.

My ticket no : FPQ23382

If you need any more information. Please call me on [protected]

Hi, I've applied credit card, and all verifications has been done. but still my application is in process! Pl tell me what is he status of my credit card?
Reference No is [protected]S1

Dear sir, this is mehroz mobile [protected]
I requested to I purchase one mobile online true flipkart.com so they are debited in my money 3 times it's cost of 10088 they are as same time debited money so I requested I loss my my money and remark in CPL I don't they are 3times debited my money my hdfc bank torchar ing me I say to my bank they are not accepting and flipkart company send a one mobile at my address so please you pay my loss of pay how to without conformation transfer another account get OTP one time and amount transver 3times please clear my this as on as possible and to much torchar ing me

Hdfc bank is sending me promotional offers on a daily basis which i do not qualify to get, like personal loans as things stand for me.so now after asking me to purchase cars of varying sizes, they have embarked upon a stupid idea of asking me to purchase autos(17/3/16) and lorries.are these people qualified enough to sit inside a bank and conduct transactions with their customers.illiterates.their ATM machines are nothing but kacheray ka dabba.It can be turned into a toilet instead.probably the messages are being texted from Mumbai or Chennai.That does not find a mention in the SMS.