HDFC Bank Complaints & Reviews

Sir,
I Neha kausar, living at Town Maudaha District Hamirpur pin code- 210507, i join HDFC branch at 22nd Feb 2016 as a BSO(Bank Sales Officer) i have given target of 3 account of Feb & 10 at March, i opened 5 account in Feb, 11 in March & 3 at April, I did Life insurance of 1 Lakh in march, manager told me that he will give me 11000 rs salary & will give joining letter on 1st april but while i asked about joining letter on 7th April he replied it will be provided after 10-15 days, after it code will be generated & than salary will be counted. Accounts which was opened by me was counted in another agent & he gets incentive upon it. i didn't receive any salary or incentive. Also manager told me that i has to stay till 8pm at bank even all staff goes home at 5pm.

I joined a company on temporary/trial bases. As a joining formality the company has opened my salary account in hdfc bank, it was a salary account and i was told that i don't need to maintain any balance in this account (Since it's a zero balance account).
Due to some reasons after few days i left that company and hence salary was not credited in that account. Also, i called hdfc customer care to close this account, and they said that, they we'll take follow-up on this.
Not even a single transaction or service was used for that account.
Now, hdfc is seding me an sms every month saying that your account is being charged by rs. 687 for non maintenance.
I don't understand why this charge for a zero balance account?

Sir i have applied for a home loan with all relevant documents, bank has taken a fee of inr 5725.00, the bank has informed me that in my cibil credit report a unpaid loan is showing, but bank is not providing mr the copy of that report which makes me unable to submit a dispute form at cibil,
So the bank is not providing me complete details/ copy of cibil report and not cooperating me to process the loan.

My salary account (In hdfc bank) was created in my first company, so once i left the company and joined other company and there was no credit of salary into my hdfc bank account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) i had called customer care and raised a request to close my account as i did not want to use the account and they told me you have to contact your hdfc branch and follow up with the request and close the account. After that i went to branch and had discussed with maintenance charges that time i have paid near around rs. 2000 as amb charges at branch with the help of ms. Bela and also i submitted manually application to close this account, but still i ma getting the same message "dear customer, a/c xxxxxxx charged rs. 687 for non maintenance in mar 16. Pls maintain req bal to avoid charges" i request you to please take action against this bank... They have no right what so ever to do whatever they want without informing the customer.

My bank account number: [protected]

Bank address:
1182 / 13, bu bhandari showroom, opposite hotel lalit mahal, f c road, shivaji nagar, pune, maharashtra 411005

Sir, i was taken HDFC health suraksha policy in jan 2014.I renewed policy on 20 Jan 2016. As per their terms and conditions iam eligible for cashless for joint replacement for my mother which is not pre existing.This problem was first reported in Aug 2015. After that we approached further. But insurance team not giving approval for cashless mentioning it as a pre existing.But that is not pre existed. If it is like this then we are asking to prove but they didn't so.Hospital team also cooperating with HDFC and they made wrong report.Based on that report they are deciding.How is it possible sir? If this is the condition Insurance company has to take health checkup and confirm accordingly blindly how they can judge sir? They are playing with our lives. This is totlly their mistake and denial to provide services as per agreement. If iam not eligible for cashless how can they give for cashback? Totally they are doing wrong

Dear bank,

Please stop making fool of people, it may affect their personal lives very badly.

I am facing this problem from last 1 week where bank asked me to pay my credit card bill manually as they held some amount as auto pay. According to them, i should get the held money at the same time i pay the amount manually. I did it on 03rd of april but bank has fake commitments, seems they have taken the "april fool" thing very seriously and trying to fool me.

This incident messed up my all commitments and other loans as well and i got negative balance in my account and i am unable to have food properly as i don't have other source to get the money.

They have deducted the amount against the credit card and due to which my other loan(Hdfc bank) got bounced back and they are asking for late payment fees for this.


I have spent more than 150 rs on call only for the same. And according to them "amount will be credited in my account within 3 working days" "due to "holidays" which started itself from 8th april but request was made on 3rd april.

If bank has 24/7 services, they should have a dedicated team to resolve any issues at anytime.

Thanks for ruining my week and for the fake commitments.

I am an hdfc bank customer with customer id 60366998. I tried to withdraw 1000 rupees from a kotak mahindra bank atm on 1st april 2016. The amount got debited from my account but cash didn't come out.

I called hdfc immediately and they gave me a complaint number 1062785 and told me to wait 7 days for the refund!

I didn't receive the refund after 7 days and i called them again on 8th day. Now they've registered another complaint and asked me to wait another 7 days saying that they haven't received even a tentative refund date from kotak, and that they can't refund the money until kotak refunds it to them.

I asked them who was following up with kotak for the refund and they didn't have an answer. They can't even honor their own commitments because they're too lazy to follow up with another bank. My email id is yashti.[protected]@gmail.com. Please get me a refund for those 1000 rupees, i can't wait the rest of the month.

I have purchased an online policy hdfc life click 2 protect plus on 4th april with application s[protected] and i paid 3 months premium. But till now i did not received any call from hdfc representatives. I had called to customer care many times, alway they are saying that there is no application has been generation.
Could you please let us know what is the procedure to cancel the policy and get it back the paid amount. So that i will go to other provider.

I received the call from [protected] for my bank detail.. He asking me for my HDFC and other bank detail aslo with ATM card.

He is showing intrest to drop the amt in my acct thus he need my all detail to drop amt in my acct.. i.e . name address card no mobile no date of birth

pls block this no. Urgent

Hello,
This is to bring in your notice that i have purchased a health plan from hdfc life.
Application no received on my email is[protected] and received by message on my mobile is 90279055. I don’t understand why two different application numbers are provided.
It may please be noted that your executive mr. Dharmendra kumar (Mobile no – [protected]) has picked up the premium cheque from me and promised that the policy will be processed in the month of april 2016, so it may be considered for next financial year 2016-17 but the policy is having date of 31st march 2016. He brought mr rajesh kumar (Sdm corporate agency, pachim vihar branch) with him who explained about the hdfc life policy details. Mr rajesh kumar also confirmed that the policy will be processed in the month of april 2016, so it may be considered in next financial year 2016-17.
When cheque was required, mr dharmendra was calling me & my hr person continuously. Now when i am calling mr dharmendra & mr rajesh, they are not picking up the call. This shows a very simple reason that now customer is not important.
Also the following details are mentioned wrong on my policy.
1) residence address & pin code.
2) annual income
3) educational qualification
4) designation
5) nominee’s date of birth, residence address & pin code .
This is not acceptable, your organization is not from government sector. Therefore, we as a customer expect prompt response from your organization.
It was not a pleasant experience dealing with executives from your organization. So i just want to cancel the above mentioned policy & the premium amount should be sent back to me at the earliest.

I am pardeep from kaithal in haryana. I have worked with hdfc life between 05th aug.2015 to 29th dec 2015 employee id -141875 designation-sdm
But i dont have recieve my december month salary and pf ammount sallery till now.I think hdfc is a good brand in the market so i am expecting good service and behavior and i am hoopping i will get my sallery and pf ammount soon. Thanks

Cutomer id : 30133312
I visited my home branch with a work to removal of my sweep-in facility on 4.4.16, I met with officer Ms Muthamaa with regards to this work, she behaved very arrogantly and told me to go to window no 5, then that officer told me to go to Manager cabin. I am not satisfied the way both of them behaved and they want to shift their duty to other. Your officer should be well trained and polite to solve the problem of customer rather than speak arrogantly and harass the customer by transferring one window to other window

Dear Sir/ Mam,

I took the home Loan from HDFC from Noida 62 Branch for a Flat. During my paper work HDFC Life Sales person offered a HDFC SL Pro growth Plus Plan to protect the home Loan and told me many benefits and returns from this Policy; but when I got the proposal Letter from HDFC life in mail; I saw that all the commitments made towards this policy were fake and False regarding the returns and charges; I sent the mail to HDFC Sales Person and HDFC life representative to stop and cancel this policy; But after the 10 days of the cancellation mails; this policy still in proposal status, After my many reminders they have not cancel this policy. HDFC life already have taken 1 Lacs as a premium from my HDFC home Loan account and I am being charged for this Loan amount. and my money is stuck with HDFC life fake Policy. I want this policy to cancelled and money deposited towards the premium to be returned back to me as soon as policy to my account.

APPLICATION NO[protected]
Name : Harish Kumar
Contact Number : +91-[protected]
Premium towards Policy: 1 Lac
Policy Term: 20 years
Policy Commenced : HDFC Noida 62 branch during home loan paper work

Hdfc bank executive called and wrongly guided me for a business loan at a rate of interest of 7%.He did everything online and disbursed the loan but with a rate of interest of 13.99% which I was not properly explained earlier.I don't want that loan are this higher interest.kindly cancel the loan or do it at least at a lower interest. Loan no [protected]. SB account Hdfcbank no [protected]Dr.Balamurugan.[protected]

In March My reward point is 2301. But in April it reduce to 1705. When i asked your customer care said it reduced because you upgrade the Card. But at the time o[censored]p gradation customer care said its is absolutely free.

My salary account(In hdfc bank) was created in my first company. I resigned from my first company after two years. And its been almost three years now. And suddenly i thought of checking my hdfc account to resume and use it as my savings account. But i was shocked to see that it was already converted to savings account from salary account(Without any information to me) and that it has negative balance in it. And my balance in that account is now -6596.91.

Hello. I am Chanchal from Varanasi. I want to surrender my policy. So I went to Varanasi office three times . First in afternoon. Second & third in morning time. But they give me half details and today they were telling me about unnecessary surrender charges. They were not co operative and they have misguided me.
Kindly check out this case in Varanasi HDFC office. U.P.

HI,

I have a loan with hdfc bank loan id 38190728 and for my first emi for some reason the cheque they presented did not work now they are asking me to pay extra 630 rs along with the emi 26823 for some extra charges.I already paid 27453 online .Please refund the 630 rs as it is none of my fault as the account was having money and it was banks fault

On the customer id 55996919 a pre-approved loan amount of 137000 was approved by HDFC since my marriage was nearing by i decided to opt for it i visted cox town branch hdfc as informed by the bank teller provided all required doc to the credit card processing executive MR.venkat delayed to reply where every now and than i had to call and check for update as he was busy on his weding got me introduced to his colluge nagaraj who has not been seen till date when i was wainting for the verification a home visit was done where in a office visit was not done i had provided doc for a pay slip of 300000 MA which was not verified properly after a month of follow up behind the un responsible executive nagaraj got text and email confirmation loan amount approved for 137000 and email confirmation was recieved was asked i called the executive and volunteerd to provide the check leafs to process at the ealriest as my wedding was getting very close travled form itpl to indiranagar on a permisssion waited for the executive form more than 3hrs at the bank was asked to submit the check leafs to a differ colleuge and was not explained about the insurance policy was asked to sign as mentions is mandatory to take it keeping my situation in mind was forced to abide as per her request called nagaraj and informed and requested the checks have been submitted and req to process at the ealiest post 10days called the executive as sutation was very bad needed for the arrangenments kept requesting repeatedly the executive infomred i have done my job no response later said only rs 50000 was approved and will be given where in as per hdfc banks executive and text and email confirmation my wedding was planned for the amount promised 137000
i visited the cox town branch to cry out for help as its unfair to promise a customer a amount and provide something insufficent spoke to the credit card manager Mr.srinivas explained the entire situation informed will check due the wedding nearing by forced to take the 50000 the bank provided req to process it the executive nagaraj delayed another 5 days telling servier problem and bank is not able to credit the money and later two days said month end banks have tight situation and will be credited post two days this point out of anger and range informed i am not begging the bank but borrowing if the bank is so poor should not promise customer and have lazy process as such just to cause pain to customers said this would be the last time if the money is not credited asked to cancel the application where the executive had such a ego clash was more than happy to cancel the application on spot rather than waiting for the time provided by me i understood the man has pride of what he is not worthy but fake is in advanced stage i felt miss you of power which should be helping which is his job was the other way arround called the manager and req him to process mr.srinivas processed it in 48hrs said was a internal issue and rs 48000 was credit if any human with some common sense would understand the diff it can make form 137000 and 48000 i streched my hands for help to the bank when is needed and felt cheated was a loyal cusotmer for more than 2yrs and this experince i will be changeing my salary account as im hurt and sick of this experience will request and explain my situation to my company and tell what this bank does and change its (700)employees salary accout to other clitents.would request for proper explanation will not be leading to take legal actions

I was aghast on noticing that an amount of rs. 114.50 has been deducted by the hdfc bank on 28 march, 16 on account of "programme management fee for the qr jan - mar, 16". And this is despite having an account balance of few lakhs in the savings account.

Such a deduction without any advance notice and without availing any of their so called "preferred service" is highly undesirable and extremely disgusting. Rbi should take note of such illegal charges being levied by a bank.

I cannot afford to just waste my rs. 400/- (Plus taxes) every year. So, i will be closing my account with the hdfc bank.

(R.C.Mathur)