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HDFC Bank Complaints & Reviews

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Updated: Apr 29, 2026
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N
november01 2013
from Hyderabad, Telangana
Mar 14, 2016
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Address: Hyderabad, Andhra Pradesh, 500041
Website: netbanking.hdfcbank.com/netbanking/CCLogin.html

I have and HDFC Credit Card. The last month arrears were Rs. 10861. I paid the minimum amount to avoid the late fee charges and paid the amount Rupees 10861 on 5th of March. For various reasons the amount reached the bank on 9th of March. My billing date is 9th March. I am supposed to pay the due amount on or before 9th of every month so as to avoid Interest charges on the unpaid amount. As mentioned, I have paid it on 5th and the bank received it on 9th. But the bank charged me with 309.93 Rupees as interest on the unbilled amount which is inappropriate and an absolute breach of trust. I have written the same thing to the HDFC bank but there is no response in return. I request that the issue is looked into.

Thanks.
Jun 22, 2016
Complaint marked as Resolved 
The issue got resolved. Thanks for the support.
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,
I request you to write to [protected]@hdfcbank.com along with your card, contact and details of the charges with ref ID-TTU[protected] in the subject line. Will revert on priority.

-Anay
HDFC Bank Assistance
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    sagar1712
    from Hyderabad, Telangana
    Mar 14, 2016
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    Address: 500059
    Website: WANAPARTHY

    I hold an account in hdfc wanaparthy.recently i had a fund transfered from lic of india amount of RS 180000 and HDFC bank charged me 1088 RS without prior imformation .How can a bank people do that .
    Please let me know the process to retrive my amount.

    I am shocked to look at the service of hdfc bank.
    my contact details [protected]

    SAGAR KULKARNI
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Sagar,
    Request you to write to [protected]@hdfcbank.com along with your account details, charges details, contact details and issue details. Please mention Ref ID:TTU[protected] in the subject line for me to track your mail and assist you better.

    -Anay
    HDFC bank Assistance.
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      V
      Vimal Boudh
      from Pune, Maharashtra
      Mar 14, 2016
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      Address: Gwalior, Madhya Pradesh, 474006

      Sir i m not able to continue my policy. I have deposited 6 istament of rs 5006 rs per month, when i request to compny to refund my paid amount he ignored and said your amount is not refundable due to lapse your policy.
      Please sir help me.
      Company deduct his file charge but he should refund my sum.
      HDFC Life customer support has been notified about the posted complaint.
      bad service provider or making fool to customer
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        A
        Arijit Upadhyay
        from Kolkata, West Bengal
        Mar 14, 2016
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        Not giving photo passbook required for passport application address proof

        Address: Kolkata, West Bengal, 700107

        Ministry of External affairs vide its circular http://passportindia.gov.in/AppOnlineProject/pdf/Circular_Add_Proof.pdf dated Feb 19, 2015 has approved of photo passbooks from private banks as valid address proof. It has named HDFC bank as one of the eligible bank. Fine. Now as I went to Dhakuria, Kolkata bank asking for same, even after 1 hour of arguing I could not get one. They gave been just a passbook without any photo attested. I had...
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        Ansari mohammed
        from Mumbai, Maharashtra
        Mar 14, 2016
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        Address: 600118
        Website: www.hdfcbank.com

        My name M.SHAFIUDDEEN. My credit card no. [protected]. I am issuing my credit card statement every month. I am submitting my account to auditing. So please kindly issue my statement every month. I already make a complaint in phone banking last month. But there is no use. So please make a need as soon as possible from this month. Thank you.
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We have taken note of your comments expressed with regard statements and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 2 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

        -Bejoy
        HDFC Bank Customer Assistance
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          D
          dipan1
          from Pune, Maharashtra
          Mar 14, 2016
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          Address: Pune, Maharashtra, 411028

          Some relationship manager calls me up and offers Credit card upgrade, to which I agreed.

          After few days someone calls back again referring above conversation and asking my personal information for verification. I denied to give the info and lady arrogantly says that if I do not give information she cannot process app and hungs up the phone.

          I do not know whether that was legitimate call from HDFC or not. If it was legitimate then its a pathetic process where in some calls you and asks for personal information like date of birth.

          I want to escalate on the process and persons who called up and spoke arrogantly.
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          Request you to raise your issue at [protected]@hdfcbank.com along with the details of the number from which you received calls, above mentioned details and contact details. Please mention Ref ID: TTU[protected] in the subject line for me to track your mail and assist you better.

          -Bejoy
          HDFC Bank Assistance
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            P
            prudent_sourav
            from Mumbai, Maharashtra
            Mar 14, 2016
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            Address: Mumbai City, Maharashtra, 400060
            Website: www.hdfcbank.com

            Faced multiple issues after taking loan from HDFC
            1) Am not informed about the IGR charges and ownership till the loan has been disbursed

            2) I have the mails from HDFC Ltd where I cross checked about any sort of other government charges involved after the loan approval since I have loan approvals from multiple banks like ICICI & HSBC & wanted to go with bank having minimal charges involved.I have been clearly told there are no other process/charges involved & with that confirmation only I went ahead with loan disbursement from HDFC.

            Now after loan disbursement & 1st emi payment, I have been told about the IGR process. I have been kept in dark by hdfc though ICICI bank do inform me about this & provided me in writing that IGR charges & ownership will lie with ICICI but HDFC deny any such process during loan approval & confirmed in the mail that no other charges/process will be applicable after the loan disbursement.

            With these set of commitments, I went ahead with HDFC.Now I am facing harassment from HDFC, getting mails if IGR is not carried out I have to pay 30, 000 penalty.Even though I agreed & paid the IGR charges of 1100, still they are pushing me to do the registration process myself which I have no idea.

            HDFC here clearly duping the customers by providing false information & wrong assurances which is no less than a fraud.
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

            Regards,
            Team HDFC Home Loans
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              S
              shubhi setiya
              from Mohali, Punjab
              Mar 13, 2016
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              Address: New Delhi, Delhi, 110052
              Website: HDFC

              I made two transactions at HDFC ATM HDFC BANK, 1st transaction of rs 10000 and 2 nd transaction of 2000 ... I counted the money in total i received 110000 inspite of 12000 that is i received 1000 less. Please let me know how can I get my money back or what actions should be taken on this.
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              Request you to raise your issue at [protected]@hdfcbank.com along with the details of the ATM you visited, date and time of transaction, above mentioned details and contact details. Please mention Ref ID: TTU[protected] in the subject line for me to track your mail and assist you better.

              -Bejoy
              HDFC Bank Assistance
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                A
                annu@12
                from Mumbai, Maharashtra
                Mar 13, 2016
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                Address: Jaipur, Rajasthan, 302016

                Not received noc - two wheeler loan of hdfc bank
                Respected sir,
                I got a two wheeler loan from hdfc bank on 04/01/2012 a sum of rs 41, 400.00. I fully payment to bank but i did not received n.O.C. Till date .

                The detail is given below:-
                Date of loan endorsement : 04 jan 2012
                Registration number : rj14bq9262
                Chassis number : mblha11erb9m21154
                Engine number : ma11edb9m17152

                Thanks & regards
                Anand choudhary
                Special correspondent
                Dainik bhaskar jaipur
                Mobile [protected]
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                I request you to share your mailing address, loan account and contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will revert to you.

                -Bejoy
                HDFC Bank Customer Assistance
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                  R
                  ravi8687
                  from Gadhinglaj, Maharashtra
                  Mar 13, 2016
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                  Address: Raigad, Maharashtra, 410210
                  Website: hdfc.com

                  This is to inform that i have made an application for top up for personal loan in Hdfc bank through an sales executive who have agreed that i will receive said amount top up after going through all my documents. My application got rejected. I got call from Andheri office (JB nagar) and lady said that due to the miscommunication of executive (as he was new joinee) your loan application got rejected, we will re-apply with said documents. After this last call i am trying to connect with sales executive but he is not responding at all. I also tried to connect with his area manager, i received uncomplete answer and after this i tried to connect with zonal manager, he said me that he will go through my documents and will call me back, but its been 2 days and i haven't received his call yet. I was assured looking at my documents that my pre-approved loan will get sanctioned within 3 days but 15 days passed. Its unfortunate from such reputed banks to behave like co-operative bank.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  I request you to share your Loan application, executive and contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                  -Bejoy
                  HDFC Bank Customer Assistance
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                    M
                    mdasif_21
                    Mar 12, 2016
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                    Address: Thane, Maharashtra, 401107

                    Dears,

                    i am an NRI and went to HDFC BANK to open a locker instead the guy ritesh jain ritesh.[protected]@hdfcbank.com told me that they cant give me a locker unless i have a FD with them i told him i don't have that much saving than he told me that i have to pay 15, 000 PM and get the FD and said i can withdraw it any time i thought it to be a recurring deposit and signed the documents without actually reading it (some documents i sent to him by mail), since they mentioned my oversees address i received the policy after the grace period and i was shocked to see that its and endowment policy, by that time i had already paid 6 installments, i stopped paying further installments and than after 2 years i though i will withdraw the money and called them up but to my again shock the customer service people (as the financial consultant stopped answering my phone calls and responding to my mails)told me that i will not get any refund since the policy has not been paid for a minimum period of 2 years i did not wanted to lose my 90, 000 and hence when i went to India i spoke to the branch manager and explain to him the case he introduce me to another lady (since the original financial consultant ritesh jain on new year vacation to Malaysia) name [protected]@hdfclife.com she told me to pay the arrears so that i can recover all the money i paid them 334, 000 as an arrears + the policy revival fees.

                    now when i am asking for the refund they are saying i will get 150, 000 or even less (now [protected]@hdfclife also not responding to mails and calls) and even the [protected]@hdfclife.com, [protected]@hdfclife.com and [protected]@hdfclife.com are not responding please advise how can they do this and even when i read the policy i was surprised to see that my sum assured mentioned is 834, 000, how can i pay them 12, 60, 0000 and after 10 years take 834, 000 how IRDA approves such policy, is there a remedy available to the customer for such lairs.

                    i am in deep shock and need help
                    HDFC Life customer support has been notified about the posted complaint.
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                      puruzila007
                      from Mumbai, Maharashtra
                      Mar 12, 2016
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                      Address: Mumbai City, Maharashtra, 400055

                      My credit card payment of only Rs.2900/- is overdue. I have informed over the phone that I will pay in the next week but still I am getting over 20-30 phone calls per day from recovery dept and the female caller Ms Manisha talked in very rude manner literally insulting me. She even sent the person to my office asking me to pay money immediately.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Customer,
                      Request you to raise your issue at [protected]@hdfcbank.com along with your contact details, caller details, no. on which call was received and your exact issue. Please mention Ref ID:TTU[protected] in the subject line for me to track your mail and assist you better. -


                      -Bejoy
                      HDFC Bank Assistance
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                        sreedevisrinivas
                        from Amalapuram, Andhra Pradesh
                        Mar 11, 2016
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                        Address: East Godavari, Andhra Pradesh, 533101
                        Website: www.cp.hdfclife.com

                        Dear Sir,
                        MY Policy No.: 14858224 | Plan: HDFC Children's Plan Dbl Benft
                        This is Srinivasa Rao Vitamsetti
                        I paid my premium amount Rs.Rs. 20054.00 towards the renewal premium on 04/02/2016 at 08:25 AM. But still I have not received my receipt . please send me to gmail account vasu.[protected]@gmail.com

                        Thanks regards

                        V.Srinivasa Rao
                        HDFC Life customer support has been notified about the posted complaint.
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                          A
                          amittirth
                          from Chennai, Tamil Nadu
                          Mar 11, 2016
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                          Address: Moradabad, Uttar Pradesh, 244001

                          Hi this is dr amit tirth from moradabad today i went to hdfc atm on sai mandir road between 9 to 9.15 pm when i was doing the transaction my 1.5 years baby was with me suddenly when i was waiting after inserting card i got a heavy electric shock in both of my hands the care taker pratap singh was there in the cabin. after that i ddnt made the transaction i asked the person rakesh to take out my card and i went out of atm. still m habing burning sensation in both of my hands. it is a serious issue i have informed the local police control room also. i was wearing green t shirt and blur trosure and my baby blue frok. this is horrible the care taker was not having any emergency number to contact. ill try that necessary action will be taken agains the athority.
                          dr amit tirth
                          [protected]
                          HDFC Bank customer support has been notified about the posted complaint.
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                            anilsinghanil
                            from Delhi, Delhi
                            Mar 11, 2016
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                            Address: Faridabad, Haryana, 121001
                            Website: HDFCbank.com

                            I have done transaction in AXIS bank ATM, but the cash was not there in the ATM. Even tough the charge have been debited.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,
                            Request you to write to [protected]@hdfcbank.com along with your account and contact details, complete details of charges and ref ID-TTU[protected] in the subject line. Will revert on priority.


                            Anay HDFC Bank Assistance
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                              Deepika venkataramana
                              from Chennai, Tamil Nadu
                              Mar 10, 2016
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                              Website: www.craftvilla.com

                              Hi,

                              I have ordered watches in craftvilla online on March 2nd for Rs.674.The transaction got failed but amount was deducted from my account.I have waited till today but still I dint receive the amount back.Please help here.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              You can write to us at [protected]@hdfcbank.com along with account/card details, transaction details, contact details and above mentioned concerns. Kindly mention Ref ID- TTU[protected] in the subject line. We will take it up on priority.

                              -Anay
                              HDFC Bank Customer Assistance
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                                Bharat Sawale
                                from Bengaluru, Karnataka
                                Mar 10, 2016
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                                Resolved

                                Transfer money from lost food card to new food card

                                I have lost my hdfc food card (No. [protected]) and re-issued new food card (No. [protected]).
                                By mistake, i failed to update new food card details in my salary definition so that my money is transferred to lost food card

                                Kindly, can you please transfer the balance amount of my lost food card into new hdfc food card (No. [protected]).

                                Even dropped mail to 'prepaidcards.[protected]@hdfcbank.com'...
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                                prasai08
                                Mar 10, 2016
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                                Address: 560050
                                Website: ops.hdfclife.com/ops/click2protectPlus.do?source=C_SEM-B_C2PP_S_Nov15

                                Dear Sir/Madam,
                                I Had purchased a online Term Plan from HDFC life.
                                Due to payment terminal problem I had ended up paying 3 times(INR 12144 X3) in the month of Feb 2016.
                                I am requesting for refund of excess amount 24288(INR 12144 X2).
                                I have sent multiple mails to [protected]@hdfclife.com and getting any response from them.
                                I Would like to know if HDFC credit card department can help me in any ways.
                                This will make get into tough situation to pay by bills on time.
                                Request support from your end.
                                My policy number is 18195951
                                HDFC Life customer support has been notified about the posted complaint.
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                                  jooli
                                  from Kolkata, West Bengal
                                  Mar 10, 2016
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                                  Address: 711105

                                  I am purchase a Two Wheeler by Centurion Bank finance and also I have completed all emi. The said Bank issued a noc only. But, at now I am sale my Bike and require name change of new owner and Howrah Motor Vehicle asked for new noc, which will be issue by Hdfc Bank, Gllinder House on behalf of Centurion Bank. Hdfc Bank require huges documents.
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  Request you to raise your issue at [protected]@hdfcbank.com along with your complete issue details and contact details. Please mention Ref ID: TTU[protected] in the subject line for me to track your mail and assist you better.

                                  -Bejoy
                                  HDFC Bank Assistance
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                                    S
                                    S N Pokle
                                    Mar 10, 2016
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                                    Address: Valsad, Gujarat

                                    Sir I had made transition of above amount on 27/10/2015 against ID[protected] to Vignashwara tours & travails, due to system error amount has not transferred same is brought in the notice of the bank ( complaint no is 988633).
                                    Even after reapeted followup no action has taken by the bank.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We have raised a charge back vide ref # VPI064053. We will credit your A/C by 3-Apr-16 (working day) as per Visa/MasterCard TAT, provided we do not get a re presentment claim (that is proof of transaction) from the acquiring bank.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
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