HDFC Bank Complaints & Reviews

there is no respond from bank customer services i am ready to settlement the credit card payment card no [protected] from your bank credit card department please settlement this account as soon as possible thank you. HDFC bank also block my salary account . i call many time to settle my card payment but they are forcing me to make minimum payment . please settle my card payment .

Name: shahid ahmad
contact : [protected]

Attunt realty private limited & attune tour and travel private limited are two company o[censored]s. We have two current account at city center branch, durgapur.
We are not getting proper service from bank as we want. After visiting several times we did not get the cheque book from them.
This is a single issue i told.
There are several types of issues.

Hi my hdfc loan account number is 27385933 I paid all the emis but they kept my account active they haven't closed when I called to bank they said there is pending amount of Rs 650 about cheque bounce there is reason for the cheque bounce they haven't given me message and intimated me about that for that month Emi even if it is a cheque bounce the amount is too much they haven't given me loan for free they took the intrest so tell me to pay that amount or there any solution for this thanking u

I applied for personal loan amounting rs. 1, 00, 000/- in may-2015 and loan amount was got credited in my bank of maharastra (BOM)bank saving account in the month of may-2015

From june-2015 onwards i am paying emi on regular basis through ecs/BOM net banking

But, till date i have not received any loan statement, sanction letter of loan etc. From the bank. Now, i require the mentioned details as well as personal loan schedule statement at the earliest

On[protected] when i am paying emi online through BOM net banking i saw SORRY YOUR REQUEST NOT PROCESSED but emi amount got deducted from mu BOM accout

My personal loan accoun no. Is 32647515. The tenure of loan is 3 years.

Please help and kindly forward the loan statement as well as personal loan schedule statement through e-mail. .

Hi,

I would like to know the process of closure of bank account and cancellation of credit card, because i am not happy with service provided and the information which was not discussed with me.
When I opened the HDFC bank account I was told that this account is a zero balance account. But no one told me that I will have to keep 10, 000 balance if salary is not coming to this account. Because of this reason 515.25 RS were deducted from my account three times in the month of march. I also didn't got any intimation from your side that the account is converted to saving account and I will have to maintain 10, 000 balance. So this kind of behavior is not proper in any sense. It will be rude if I will say that this is one kind of cheating. So stop cheating innocent people like me.

Please take necessary action on HDFC Bank as no other bank has debited money from savings account. It has debited nearly 1400 rs from the total savings of rs 1624 which was my savings in the bank saying the reason as charged for non maintenance account. This is not fair bank is their to give interest for any savings but this bank is debiting all the money which is saved.

I had taken you a credit card for buying a cell fone last year Jan 2015. I was informed my due dates to pay the credit card was 24th of every month.
I had been paying as per the usage and after 10 months in October 2015 a person from credit card department mentions that I was paying the amount on a wrong due date hence whatever amount i have paid till date is negligible.
Also we have options to pay the actual monthly amount or a minimum amount. I was informed its ok if i pay the minimum amount but it is more important to pay. Hence in fe months i have paid minimum amounts. I told later again that i can never pay a minimum amount as it will again lead my to penalties. My usage was 40000 /- out of which till date i have paid Rs 38, 000 and today my outstanding amount still stands as 40000/- .Reason they hdfc team had been charging me penalties for the wrong due date payments that i was doing and the minimum amount payments that I have done. Also today i did not carry my wallet and hence tried to withdraw cash from my ATM to remove my salary and i get to see that my account is blocked i cannot use my atm also my acounts show negative balanec for non payment of bill for the Month of Dec 2015 ONLY. I am the sole earner of the family and these guys have ruined my life with credit card non payment and today blocking my account. Also i had been in touch with credit cards cst service agents Rama and Jyoti with regards to settlement of the account and today when i am trying to reach them they are avoiding calls. I don't understand whom should i be contacting for all the false information shared with me by the customer support Credit card department. Are these the tricks that they use to cheat people and then take money from them. These is worst experience that i had with HDFC of which i have been a user from last 5 years.

I need to file complaint against HDFC Bank officials towards their casual approach while rejecting the WT o[censored]SD$ 6000 which was transferred from US on 4-2-2016. The sequence of transaction is as below:

1. WT was done on 4-2-2016
2. Money debited from US account on 9-2-2016
3. When I have not received the funds in my account for 7 days, I have raised complaint no HBL=[protected] on[protected] providing complete WT information asking about non receipt of fund but no resolution.
4. On[protected], I got a mail from Seema Kaka Jor Bagh branch mentioning that they have one WT lying with them which they are not able to transfer as they do not have the purpose of transfer. They came to know about my email id from the complaint which I raised on[protected]. The reason of not informing to Renu Goyal was that the cell and email id in her customer were old and not approachable. They never tried the cell and email from my ID in the same account where I am joint holder.
5. I provided the purpose of transfer on 24-2-16 itself and Seems Kaka confirmed that the money will take 1 day time to credit because cut off time has been gone for that date.
6. I have not received the funds in next 2 days.
7. I tried contacting Seema Kaka for 2 days but she decided not to pick up my phone.
8. Then I got a call from Jor Bagh branch that the WT has been returned back to US as unidentified transaction.
9. I came to know from the remitter bank that HDFC deducted US$ 50 while rejecting it.
10. The purpose of rejection is clear that bank is having the intention to earn charges and they have nothing to do with customer raising complaints for his money.
11. Now after 1 month I am out of 78US$ ($28 inward fees and $50 charged by HDFC for their own carelessness.
12. In total I lost 5500 (78 USD) + 9000 (forex rate impact) = 14500/-

I need HDFC bank to pay this amount to me as the rejection is totally due to their fault.

Contact emails of officials:

Seema.[protected]@hdfcbank.com - HDFC Jor Bagh Branch
kala.[protected]@hdfcbank.com - HDFC GK Branch
Abhinash.[protected]@hdfcbank.com HDFC Jor Bagh Branch
neetu.[protected]@hdfcbank.com - Branch Head - GK
yatin.[protected]@hdfcbank.com - Branch Head - Jor Bagh

I called the customer care to pay off the loan I had taken on my credit card. I spoke to an agent (don't remember the name) who verified my details and gave me a pay off amount for which she took a lot of time. She then transferred me to another department stating I will have to place a separate request for closing the loan.

The other agent Namrata Singh whose supervisor is Ranjit Singh located at Mumbai Office verified my details again, made me repeat my credit card number almost 4 times and I was asked for the same details again which I had already verified with the previous associate.

Namrata was very rude and didn't assist me at all. I just needed more clarity in understanding how did she arrive at the closure figure however she got irritated every time I asked her a question. The reason I wanted to be more careful was because the previous associate gave me a different figure for closure.

She also refused to connect me to her supervisor upon request. She finally hung up on me and my query was unresolved.

This is pathetic service I must say. I am really disappointed and will surely close my credit card account once I have paid it in full

Myself Sowmia, account holder of hdfc bank, namakkal branch. [protected]- HDFC Account Number
Account holder name- Sowmia. R. On 8th feb'16 they have debited Rs.171.75 y from my account without any authorization (AMB CHRG INCL ST & CESS FOR FEB2015. Request to refund the amount asap. Am getting the alert message today. How can i keep a track of account balance.

I have found that the HDFC Bank is charged 113 rupees on 08 March 2016 and it was happened previous also saying 3RD PARTY CASH TXN INC ST & EC. I don't regarding what reason they are charging

Bank Name: HDFC Bank JAYANAGAR 4TH T BLOK RVS paradise

Mr.Pransanjit employee of hdfc ergo siliguri branch mb no.[protected].
He took my 3 documents for policy and afterba long time he forwarded me the policy being calling him and reminding him lot many time. Original of RC of the 3rd policy is still pending with him and he is making fake promises to return to me neither receiving call nor responsing.

Sir,

The amount of Rs.858.75/- was deducted from my account ([protected]), but why your deducting without notice and what is this, I could not understand. I need the explanation immediately, please refund my money back. Here is the details of deductions.


05 Mar 2016 AMB CHRG INCL ST & CESS FOR FEB2016 05 Mar 2016 515.25
05 Mar 2016 AMB CHRG INCL ST & CESS FOR JAN2016 05 Mar 2016 343.50

When you close your home loan, the service is very poor, you hear "chalo dhunde aisa kona….All our agents are bussy ..kindly hold the line…" for half an hour and call gets disconnected

Do not go for HDFC home loans, it is one of the worst service provider

Dear Sir/Madam,
I am having HDFC Credit Card Customer. Would you please explain to me why my account is charged with ST and CESS on Credit card fee(Rs-572.50)

Requesting you to explain what would have caused this charge on my Credit Card Account.

Thanks
Yandralal Thakre

I am one of your account holder and very old user earlier i had very good experience with hdfc bank as its trustable and big branded bank but from last past hour its like i am fool here who is using hdfc as you people reduct 1400 rs from my account and even you people doesn't know why that reduction has been done from past 3 hour i was touch with you people there is no resolution see i need my money back at any cost please arrange a call as soon as possible otherwise
With in one hour ill provide very bad feedback in social media & twitter as well as case a file against you people even don't bothered to inform me reduction. You will get a court notice to deposit an amount in hdfc account kindly arrange a call with my refund i don't want to listen any. You will get a court notice because this money its very important of me my college fees was pending on today. So' its my humble request you to please considered it urgently.

Contact me:- [protected], [protected]
Email id :- oberoig. [protected]@gmail.com

My name is Sridhar, having a savings account in HDFC. Problem is they are showing partiality in issuing credit card, where my colleague is having the credit card working for the same salary, they disapproved for me & they are not providing the reason and no proper response from the mail team. Kindly check and do the needful

They are deducting the money without any intimation my 1300 rupee is been deducted from my account I dono why in salry account there is need to keep min balnc of 10000 as my salry is only 9200. So cheap bank lier bank. I don't no any thing I want my money back in my account.

I, pratap kumar j kushwaha a/c no [protected] was the a/c holder of badlapur branch thane-421503.I was deposited of rs 227000 on[protected] in badlapurr br, which i have taken from federal bank through gold loan due to emergency requirement in my home town. I have withdrawan the amount rs 105000 vide chq no 030005 and rs 125000 vide chq no 030004 on[protected] from bhagalpur branch. I have asked from bhagalpur branch staff is there any charge, if i withdraw more than one lakh by chq from non home branch, he told no charges, the i have withdrawn the above said amount.
Please refund of cash handling charges rs 127.53 and inter br cash chg rs 1292.14 which debited on on my ac [protected] pratap kumar j kushwaha on[protected] as soon as possible.The a/c was closed.Please send banker's chq of rs 1419.67 to the following addresses:
Pratap kumar kushwaha, hno 01 b wing, niramaya chs, near mauli nagar, old katrap road, badlapur east, thane pin -421503.Mobile no [protected]

Cheque No.965357 Dt6.2.2016 of Rs.2, 066.00 the same cheque was clearing for submit to my SBI A/c [protected] on 26.2.2016 till todate 10 days elapsed the status was pending so please kindly enquiry the status.