HDFC Bank Complaints & Reviews

Ministry of External affairs vide its circular http://passportindia.gov.in/AppOnlineProject/pdf/Circular_Add_Proof.pdf dated Feb 19, 2015 has approved of photo passbooks from private banks as valid address proof. It has named HDFC bank as one of the eligible bank. Fine. Now as I went to Dhakuria, Kolkata bank asking for same, even after 1 hour of arguing I could not get one. They gave been just a passbook without any photo attested. I had...

My name M.SHAFIUDDEEN. My credit card no. [protected]. I am issuing my credit card statement every month. I am submitting my account to auditing. So please kindly issue my statement every month. I already make a complaint in phone banking last month. But there is no use. So please make a need as soon as possible from this month. Thank you.

Some relationship manager calls me up and offers Credit card upgrade, to which I agreed.

After few days someone calls back again referring above conversation and asking my personal information for verification. I denied to give the info and lady arrogantly says that if I do not give information she cannot process app and hungs up the phone.

I do not know whether that was legitimate call from HDFC or not. If it was legitimate then its a pathetic process where in some calls you and asks for personal information like date of birth.

I want to escalate on the process and persons who called up and spoke arrogantly.

Faced multiple issues after taking loan from HDFC
1) Am not informed about the IGR charges and ownership till the loan has been disbursed

2) I have the mails from HDFC Ltd where I cross checked about any sort of other government charges involved after the loan approval since I have loan approvals from multiple banks like ICICI & HSBC & wanted to go with bank having minimal charges involved.I have been clearly told there are no other process/charges involved & with that confirmation only I went ahead with loan disbursement from HDFC.

Now after loan disbursement & 1st emi payment, I have been told about the IGR process. I have been kept in dark by hdfc though ICICI bank do inform me about this & provided me in writing that IGR charges & ownership will lie with ICICI but HDFC deny any such process during loan approval & confirmed in the mail that no other charges/process will be applicable after the loan disbursement.

With these set of commitments, I went ahead with HDFC.Now I am facing harassment from HDFC, getting mails if IGR is not carried out I have to pay 30, 000 penalty.Even though I agreed & paid the IGR charges of 1100, still they are pushing me to do the registration process myself which I have no idea.

HDFC here clearly duping the customers by providing false information & wrong assurances which is no less than a fraud.

I made two transactions at HDFC ATM HDFC BANK, 1st transaction of rs 10000 and 2 nd transaction of 2000 ... I counted the money in total i received 110000 inspite of 12000 that is i received 1000 less. Please let me know how can I get my money back or what actions should be taken on this.

Not received noc - two wheeler loan of hdfc bank
Respected sir,
I got a two wheeler loan from hdfc bank on 04/01/2012 a sum of rs 41, 400.00. I fully payment to bank but i did not received n.O.C. Till date .

The detail is given below:-
Date of loan endorsement : 04 jan 2012
Registration number : rj14bq9262
Chassis number : mblha11erb9m21154
Engine number : ma11edb9m17152

Thanks & regards
Anand choudhary
Special correspondent
Dainik bhaskar jaipur
Mobile [protected]

This is to inform that i have made an application for top up for personal loan in Hdfc bank through an sales executive who have agreed that i will receive said amount top up after going through all my documents. My application got rejected. I got call from Andheri office (JB nagar) and lady said that due to the miscommunication of executive (as he was new joinee) your loan application got rejected, we will re-apply with said documents. After this last call i am trying to connect with sales executive but he is not responding at all. I also tried to connect with his area manager, i received uncomplete answer and after this i tried to connect with zonal manager, he said me that he will go through my documents and will call me back, but its been 2 days and i haven't received his call yet. I was assured looking at my documents that my pre-approved loan will get sanctioned within 3 days but 15 days passed. Its unfortunate from such reputed banks to behave like co-operative bank.

Dears,

i am an NRI and went to HDFC BANK to open a locker instead the guy ritesh jain ritesh.[protected]@hdfcbank.com told me that they cant give me a locker unless i have a FD with them i told him i don't have that much saving than he told me that i have to pay 15, 000 PM and get the FD and said i can withdraw it any time i thought it to be a recurring deposit and signed the documents without actually reading it (some documents i sent to him by mail), since they mentioned my oversees address i received the policy after the grace period and i was shocked to see that its and endowment policy, by that time i had already paid 6 installments, i stopped paying further installments and than after 2 years i though i will withdraw the money and called them up but to my again shock the customer service people (as the financial consultant stopped answering my phone calls and responding to my mails)told me that i will not get any refund since the policy has not been paid for a minimum period of 2 years i did not wanted to lose my 90, 000 and hence when i went to India i spoke to the branch manager and explain to him the case he introduce me to another lady (since the original financial consultant ritesh jain on new year vacation to Malaysia) name [protected]@hdfclife.com she told me to pay the arrears so that i can recover all the money i paid them 334, 000 as an arrears + the policy revival fees.

now when i am asking for the refund they are saying i will get 150, 000 or even less (now [protected]@hdfclife also not responding to mails and calls) and even the [protected]@hdfclife.com, [protected]@hdfclife.com and [protected]@hdfclife.com are not responding please advise how can they do this and even when i read the policy i was surprised to see that my sum assured mentioned is 834, 000, how can i pay them 12, 60, 0000 and after 10 years take 834, 000 how IRDA approves such policy, is there a remedy available to the customer for such lairs.

i am in deep shock and need help

My credit card payment of only Rs.2900/- is overdue. I have informed over the phone that I will pay in the next week but still I am getting over 20-30 phone calls per day from recovery dept and the female caller Ms Manisha talked in very rude manner literally insulting me. She even sent the person to my office asking me to pay money immediately.

Dear Sir,
MY Policy No.: 14858224 | Plan: HDFC Children's Plan Dbl Benft
This is Srinivasa Rao Vitamsetti
I paid my premium amount Rs.Rs. 20054.00 towards the renewal premium on 04/02/2016 at 08:25 AM. But still I have not received my receipt . please send me to gmail account vasu.[protected]@gmail.com

Thanks regards

V.Srinivasa Rao

Hi this is dr amit tirth from moradabad today i went to hdfc atm on sai mandir road between 9 to 9.15 pm when i was doing the transaction my 1.5 years baby was with me suddenly when i was waiting after inserting card i got a heavy electric shock in both of my hands the care taker pratap singh was there in the cabin. after that i ddnt made the transaction i asked the person rakesh to take out my card and i went out of atm. still m habing burning sensation in both of my hands. it is a serious issue i have informed the local police control room also. i was wearing green t shirt and blur trosure and my baby blue frok. this is horrible the care taker was not having any emergency number to contact. ill try that necessary action will be taken agains the athority.
dr amit tirth
[protected]

I have done transaction in AXIS bank ATM, but the cash was not there in the ATM. Even tough the charge have been debited.

Hi,

I have ordered watches in craftvilla online on March 2nd for Rs.674.The transaction got failed but amount was deducted from my account.I have waited till today but still I dint receive the amount back.Please help here.

I have lost my hdfc food card (No. [protected]) and re-issued new food card (No. [protected]).
By mistake, i failed to update new food card details in my salary definition so that my money is transferred to lost food card

Kindly, can you please transfer the balance amount of my lost food card into new hdfc food card (No. [protected]).

Even dropped mail to 'prepaidcards.[protected]@hdfcbank.com'...

Dear Sir/Madam,
I Had purchased a online Term Plan from HDFC life.
Due to payment terminal problem I had ended up paying 3 times(INR 12144 X3) in the month of Feb 2016.
I am requesting for refund of excess amount 24288(INR 12144 X2).
I have sent multiple mails to [protected]@hdfclife.com and getting any response from them.
I Would like to know if HDFC credit card department can help me in any ways.
This will make get into tough situation to pay by bills on time.
Request support from your end.
My policy number is 18195951

I am purchase a Two Wheeler by Centurion Bank finance and also I have completed all emi. The said Bank issued a noc only. But, at now I am sale my Bike and require name change of new owner and Howrah Motor Vehicle asked for new noc, which will be issue by Hdfc Bank, Gllinder House on behalf of Centurion Bank. Hdfc Bank require huges documents.

Sir I had made transition of above amount on 27/10/2015 against ID[protected] to Vignashwara tours & travails, due to system error amount has not transferred same is brought in the notice of the bank ( complaint no is 988633).
Even after reapeted followup no action has taken by the bank.

Dear Sir,
I applied for home loan at last year April then i submit all the documents to hdfc representative Mr.KrishnaKumar and he processed my document after processing Technical department reject my file so that i ask to refund of which one i paid to hdfc for processing fees Amount of INR 8989 Via Check leaf but they said to contact to Mr.Satheesh at Adayar branch so that i went to branch and meet Mr.Sateesh and request to refund my money then he said to process this refund but very long days after e is not processed my file then again i visited branch i meet Sateesh he said need letter from me then i gave request letter also after some days i called to them he said request letter mentioned Doc No wrong so that he said send for request mail that one also i sent again he is not processed so again i visit to branch that time branch manager Mr. Vipin sing meet me and e agree to process my document but after 3 month completed still it is not processed it is very disappointing me because i am one of the customer of hdfc they are not responding Existing Customer also refund my Processing fees it irritating to hdfc home loan sanction department at adayar branch

Copy of the mail sent to the escalation teams of hdfc. Pasting it here to ensure that this gets the required visibility.

Escalation sent to all of these ids from my email id [protected]@gmail.com as on 10th of march, 2016 at around 4 am

​ — forwarded message — from: vinod c
Date: thu, mar 10, 2016 at 3:56 am
Subject: unsolicitied sms
To: [protected]@hdfcbank.com, grievance. [protected]@hdfcbank.com, hdfc customercare


Hi teams,

This is vinod here and i am totally fed up of complaining several times to your team about sending me unsolicited sms to my mobile number.

My customer id is 21133993 and my mobile number is.

Previous instances were reported under pno[protected]ma, hbl=[protected]hbl=[protected] and through several other different complaints.

Today (10/03/2016), i received a sms from vm-hdfcmp at 03:17 am and the message reads, "dear customer, now recieving funds instantly on imps and chillr just got simpler. Use this pre-generated mmid 9240039 for your hdfc bank a/c no. Xxxxxxxx0549."

Could any of you explain to me the need for sending me an sms at around 03:17 am just to inform about some bloody crap that i am not even bothered??

I believe the best way ahead is to strictly terminate the biggest fool on earth whoever decided to send such an sms at midnight. Please inform your management that such rascals should be thrown off immediately as these are serious impediments to a bank like hdfc. As a customer, i seriously do not care about the hierarchy, if it is a senior person, please escalate this to the executive heads of hdfc including the chairman and ceo of hdfc so that such fools are sacked immediately without a second thought.

Was someone at my home critical or is it that someone at your office was in a critical condition that an sms was sent almost around midnight. These are the only scenarios when people will expect sms or calls at midnight or early morning hours.

If you do not stop such instances, then i will be forced to goto consumer court and report the stupidities of your bank

Please remove my number from all your lists and do not send me any sms apart from the transactional sms. — thanks and regards,


Vinod. C.

Email: [protected]@gmail.com

I had done a transaction through internet on mobile on 8 th Jan 2016 at 3 am approx to add money to mobikwik wallet from my Hdfc bank customer ID 60112112 while amount debited the same was not credited to mobikwik...I complained on same day and contacted more than 10 times but didn't get my money back...date of resolution given many times and extended without reasons..