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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 1397

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V
Vaibhavchaplot
from Mumbai, Maharashtra
Jun 30, 2015
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Address: Mumbai City, Maharashtra

My account no is [protected]. At the time of opening the account HDFC Bank didn't tell me anything about such deduction of charges & they have deducted Rs.57 (27.5*2) from my account as MWD DECCHG. This amt is wrongly deducted without any intimation. They didn't even told earlier about the same.This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this. Vaibhav chaplot
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    subhapratim
    from Noida, Uttar Pradesh
    Jun 30, 2015
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    Address: Ghaziabad, Uttar Pradesh

    On 28th June, 2015 I received a call from Newcareershiksha.com regarding job transfer and they will be providing jobs in top companies. I have been forced to make two online transactions from my HDFC credit card by giving fake job assurances by agents of Newcareershiksha.com. They are giving assurances of job confirmation within 10 days. I trusted their words and registered with fees Rs 2736.00. Then I was told that to verify my personal documents by the company officials I will have to pay Rs 6954.00 as I was told that after getting the job the entire amount will be refunded, I paid that too. Afterwards I was told I have to pay another amount of Rs 12000 + taxes for some interview grooming. Then I started to have a doubt and I refused to pay the same. They continued to convince me by calling again and again but I refused. They even told that you will not have to pay anything more and your job has been confirmed. I was told that the amount that I have paid will not be refunded as I have not completed the entire process. I think the entire process is not transparent and they are fooling us by convincing people to pay the registration amount and then one after another amount. Kindly look into this on priority as I have paid a hefty amount of Rs 9690.00(Rs 2736+Rs 6954) in vain, by coming in their words. I know it’s my fault to trust others but fake consultancies like these are taking advantage of innocent people who are looking for job. Kindly help me in getting the amount refunded. Their details I have: Web site: www.newcareershiksha.com Email IDS: [protected]@newcareershiksha.com; [protected]@outlook.com; [protected]@newcareershiksha.com; [protected]@newcareershiksha.com; Phn no. +91 –[protected]; +[protected];+91 -[protected];+91-[protected] Please help in getting the amount refunded. Cooperation from bank end is highly solicited
    refend in the money
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      psusheela8
      from Mumbai, Maharashtra
      Jun 30, 2015
      Resolved
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      Resolved

      Dear HDFC, I had availed 2 wheeler loan no.1276147 in 2005. While the entire amount has been cleared, I have yet to receive the NOC for obtaining the necessary documents. 10 years is a very long time for your bank to complete the process. Please do ensure that the NOC is issued to me to enable me process my RC book. Thank you E V Ramana 501 Marigold, ARK Homes, Bolaram, Secunderabad 500 010 M : [protected]
      Aug 9, 2021
      Complaint marked as Resolved 
      Dear Customer,

      I would request you to email us at [protected]@hdfcbank.com along with your above mentioned details, loan details, contact details and your concerns. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

      -Tejal
      HDFC Bank
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        subhapratim
        from Noida, Uttar Pradesh
        Jun 29, 2015
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        Address: Ghaziabad, Uttar Pradesh

        On 28th June, 2015 I received a call from Newcareershiksha.com regarding job transfer that they will be providing jobs in top companies. I have been forced to make two online transactions from my credit card by giving fake job assurances by agents of Newcareershiksha.com through repeated phone calls . They are giving assurances of job confirmation within 10 days. I trusted their words and registered with fees of Rs 2736.00(including tax). Then I was told that to verify my personal documents by the company officials I will have to pay Rs 6954.00(including tax) as I was told that after getting the job the entire amount will be refunded, I paid that too. Afterwards I was told I have to pay another amount of Rs 12000 + taxes for some interview grooming. Then I started to have a doubt and I refused to pay the same. They continued to convince me by calling again and again but I refused. They even told that you will not have to pay anything more and your job has been confirmed. I was told that the amount that I have paid will not be refunded as I have not completed the entire process. The job website Newcareershiksha.com is completely fraud and I think the entire process is not transparent and they are fooling us by convincing people to pay the registration amount and then one after another amount. Kindly look into this on priority as I have paid a hefty amount of Rs 9690.00(Rs 2736+Rs 6954) in vain, by coming in their words. I know it’s my fault to trust others but fake consultancies like these are taking advantage of innocent people who are looking for job. Kindly help me in getting the amount refunded. Their details I have: Web site: www.newcareershiksha.com Email IDS: [protected]@newcareershiksha.com; [protected]@outlook.com; [protected]@newcareershiksha.com; [protected]@newcareershiksha.com; Phn no. +91 –[protected]; +[protected];+91 -[protected];+91-[protected] I have attached the transaction mail copies for your kind reference. Based on Truecaller notification the location of call was traced to be from Ghaziabad. Cooperation from bank end will be highly solicited as they are looting people's hard earned money. Yours sincerely, Subhapratim Dutta
        +2 photos
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          A
          anjankishore2015
          from Ernakulam, Kerala
          Jun 29, 2015
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          Address: Chennai, Tamil Nadu

          Hi team

          I can frequently see lot of deduction happening in my account which i
          Am not sure .
          I have provided one of them from your reference.

          29/06/15 ecs dr return charges 040615 [protected] 29/06/15 399

          Account details::

          Account no :[protected] other
          A/c open date :08/11/2010
          Account status :regular
          Rtgs/neft ifsc :hdfc0001869 micr :[protected]
          Branch-dlf -ramapuram

          When i enquired i came to know it for some not sufficient fund . I dont have any montly ecs. Salary account so no chance of less balance. I need info but not geting proper update
          Dear Customer,

          I would request you to email us at [protected]@hdfcbank.com along with your above mentioned details, charges details, contact details and your concerns. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

          -Tejal
          HDFC Bank
          Thanks HDFC I got Info from branch today you can close the complaint
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            T
            thisisshree
            Jun 29, 2015
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            Address: Bangalore, Karnataka

            This is regarding my hdfc credit card 3608 xxxxxx 3079 statement for june 2015 in which a service tax of 165.64 and cess tax is charged. I have emi's running in citi bank and hsbc bank. These banks never charged any service tax on interest. I am only paying the emi amount. Also they are ready to give loan on card and without any service tax on the interest. I can share you my credit card bill with you if you want. What i don't understand is are there govt guidelines only for hdfc bank. I feel posing service tax on interest is not a good way as we are already paying the interest and the meaning of emi itself is the monthly installment including everything.Hdfc is not giving any reason till date why they charge this. Hdfc bank is the only bank doing this, at least in the banks that i have come across.No bank charges anything for a merchant emi. I request hdfc to revert this charges on the emi transactions which is not a good way to take money from customers.
            Dear Customer,

            I would request you to email us at [protected]@hdfcbank.com along with your above mentioned details, charges details, card details, contact details and your concerns. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

            -Tejal
            HDFC Bank
            Hello,

            I am very much aware of the service tax appraisal to 14% by Govt. of India and I did not ask about the service tax on my processing fee. However, I clearly mentioned that you are charging service tax on interest component in the EMI for each month here after. How many times I need to tell you regarding my query. How can you respond this way with out getting my actual question. Below are the merchant EMI's for this month in my statement. You can see in the below transactions that you have charged an amount of Rs. 9.5788 for the first Merchant EMI and an amount of 61.43 for the second Merchant EMI. Should I explain more? You are not supposed to charge any other amount except the EMI and the EMI interest. None of the banks are charging this service tax on the interest. I want to raise this issue and so I raised my concern in the consumercourt. You will be charging this for every EMI and every month here after which you are not supposed to do. Please revert the service tax on interest.

            MER EMI 1 495.71

            MER EMI 1 INT 68.42

            MER EMI 1 SERVICE TAX 9.5788

            MER EMI 2 SERVICE TAX 61.43

            MER EMI 2 INT 429.81

            MER EMI 2 3113.85
            "We understand that you wish to have clarification on the Service Tax levied towards EMI loans availed on your credit card. In this regard, we once again wish to inform that Service tax at 14% is applicable towards Interest component of EMI of loans also.The information regarding the same will be clearly present in the card usage guide and the amortization schedule sent to you post availing the EMI loans on your credit card. As informed in our earlier response, we once again wish to inform that HDFC Bank can not comment on the operating procedures followed at other banks."

            Is this the way bank responds ? I know that you have mentioned in your schedule. But how are you different from other banks? Are they not paying service tax to the govt. ? I have 4 credit cards and HDFC is the only bank who is doing this cheap trick. How do you justify that you are exception to other banks. I have also sent you the statement of CITI bank. I want to know how HDFC is different ?
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              M
              munmun samaddar
              from Delhi, Delhi
              Jun 29, 2015
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              Address: Kolkata, West Bengal

              Dear Mr. Executive(HDFC-Credit card issue department). It has been two weeks past, i dont get my credit card at all. although the cedit card number has showing in my netbanking.i dnt know how to collect it. but it is bank's responsibilty to co ordinate their clints untill the products reach to their clints hand. but i am sorry to say that my crdit card issuing branch dalhouse, fail to do that.. i dnt know how can i collect my credit card at all.. please deliver my credit card as early as possible.
              Sep 11, 2017
              Complaint marked as Resolved 
              Verified Support
              Aug 09, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              Request you to write at [protected]@hdfcbank.com along with your Card details and registered contact details. Please mention Ref ID- TTU[protected] in the subject line for me to track your mail & assist you better.

              -Bejoy
              HDFC Bank Customer Assistance
              Dear Customer,

              I would request you to email us at [protected]@hdfcbank.com along with your card application details, contact details and your concerns. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

              -Tejal
              HDFC Bank
              my name is atul kumar and residential address is bharaul dist-firozabad my tracking id is EX[protected]IN my card returned from post office due to not mentioned correct contact detail by HDFC.
              you should mention my number and father name so it can reach to me.

              kindly trace the detail and re-send them
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                R
                RAMAN NARANG
                from Dera Gopipur, Himachal Pradesh
                Jun 28, 2015
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                Address: Fazilka, Punjab

                Reference to proposal no. 17429063, í raman kant state here that in spite of repeated(5 times) requests for fixing appointment for medical examination at fazilka(punjab) for the last 10 days, there is no response till now.we are not sattisfied with your service of toll free no.we are feeling harassed. Please settle the medical appointment at earliest.
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                  S
                  Sapna Chaudhari
                  from Amli, Dadra and Nagar Haveli
                  Jun 28, 2015
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                  Address: Pune, Maharashtra

                  I am working with IT Firm and holding HDFC salary saving(XXXXXXXXXX2681) and current account(XXXXXXXXXX0769) since 08th-May-2014. I was not using My Current account as My Salary is getting credited in saving account. Last Month, I have got a letter from a bank to take action against my Current Account as no activities are happening in the current account since it was opened. Last week on Saturday, I visited the HDFC AUNDH PUNE Branch and requested to close my Current Account. Today when I checked online Via Net Banking, I was not able to find my saving account details and balance. HDFC AUNDH PUNE Branch employee closed my saving account instead of Current Account. This is ridiculous not at all acceptable form HDFC. Please help me to reopen my saving account immediately as my salary will be credited on 30th-June-2015 else I will fire the case of fraud against HDFC. Kindly do the needful at earliest. Thank You!
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                    pankaj baanga
                    from Amritsar, Punjab
                    Jun 28, 2015
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                    Address: Faridkot, Punjab

                    Dear Sir I am Credit Card Holder of your bank from last 4-5 years. And my card no is [protected]. from Last 1 year I am facing so many problems. Sir I am not getting any sms or email from your bank for the outstanding or any due. Before that even my single payment wasn't delay. I have complaints 50-60 times to the helpline. They don't take it seriously every month I am getting call from your collection department. And also I have request them for the same and every month they says that this month you will get this statement and sms.till the time when I stop payment this month. Then I knew that I am charging interest on the same. When I again request that kindly waiver some amount and I will my all due with in 24 hours. And again they are not listening. Sir Kindly help me if you can help me for this. I still want to carry on my services with HDFC bank.because still I have hope that higher person are take serious action on it.waiting for your revert.
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                      A
                      akashsuryavanshi
                      Jun 27, 2015
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                      Address: Pune, Maharashtra

                      Credit card shows "DECLINED" message while doing billing from swipe machines in shopping stores.As per HDFC customer executives there is no any problem with the card and they are not helping me nor providing proper solution for the problem occured.
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                        A
                        Anilk641
                        from Hyderabad, Telangana
                        Jun 27, 2015
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                        Address: Hyderabad, Andhra Pradesh

                        I am holding a credit card of HDFC bank since 10 years (Card No.[protected]). I was working as an asst. manager in a School and was earning well then. I maintained a very good payment record. Due to some personal reasons I had to leave my job and since then I have been left jobless. Meanwhile I kept getting calls from collection agencies to pay amount. I obliged them for first 2-3 months. I had no source of income and facing financial crunch and not able to make the payments on time; still I have made the payment bimonthly. Last month the collection executive (Mr. Rajesh) came to my home when I was not present and called me I responded to his call and told that I am not at home and I can meet at Moosapet, but his response was very rude and started saying that you have a house na why I should come and meet you there, I am not your servant and disconnected the call. But they are not at all listening to me and they are calling my family members, treating them with disrespect and threatening my family members also. Since that time the collection executive is not calling me and directly going to my home and speaks very rudely and insisting my father & wife to pay the money. Yesterday the collection executive (Mr. Rajesh) came to my home around 7.30pm; I have been sincerely requesting him to give some more time or EMI option or settlement and but his response was very rude and starting saying to me and my wife that today at any cost I want the money and I will not go from here until I get the money. Then he called his manager I told him the same, but the response from his side was disrespect and treating like. Actually, who gave the right for them to disclose my financial matters to my family members and this is why are they threatening them to make the payments? My family or friends are not involved in any way with this and I'm the sole responsibility for the payments. Does HDFC collection executive have right to lie and give false commitments to sort out the customer issues? Does HDFC bank have authority to abuse and threaten people to collect the money? Does HDFC bank have authority to transfer the money which is in my HDFC savings account? Now I have had enough of it. Bank should take note of the fact that I had a very good payment history for 10 years so. It seems like there is no way out. I have already paid a huge interest to the bank. Even if the bank wants to settle the amount pending against me all the money that I had paid till date, should be considered. And please stop this mental harassment to my family members as it is not their fault and they are not my legal guarantees. I'm ready to make the payments after two months once I'm settled down or else I'm ready to make a settlement on my card. But I need all my transaction history before I commit and also the letters with all the terms and conditions of settlement sent to my email. They have been rude, unprofessional and impolite with me and my family. Thanks and regards A. Anil Kumar
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                          N
                          nitinjhungi
                          Jun 26, 2015
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                          Address: Bangalore, Karnataka

                          I have recharge for 245rs through my debit card in this website http://offers.smartbuy.hdfcbank.com/mobile_payments on 27/06/15 the amount as debited in my bank account but i didnt get recharge amount to my mobile please take action and i need my money return
                          Dear Customer,

                          Request you to elaborate your concerns at [protected]@hdfcbank.com along with your card, contact and details of the recharge done. Kindly quote the reference ID TTU[protected] in the subject line. Will check it at our end and update you on priority.


                          Anay
                          HDFC Bank Customer Assistance
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                            Banti Singh
                            from Hyderabad, Telangana
                            Jun 26, 2015
                            Resolved
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                            Resolved

                            Address: Sundargarh, Odisha

                            credit card hdfc sale and marketing team has call me and telling my we have take credit card security service for 24 months and you have to pay rs 300 per month and your amount has been bloked 7200...but i dont want to take this service.. why many times calls.. cc name- priya ph no[protected]/6/2015 6.37 pm. kindly help me out...
                            Aug 9, 2021
                            Complaint marked as Resolved 
                            Dear Customer,
                            Request you to direct your query at [protected]@hdfcbank.com along with your card, contact and complete details of the issue faced, along with the phone no on which call were received and through which no. Kindly quote the reference no. TTU[protected] in the subject line. Will check and get back with an update.

                            Anay
                            HDFC Bank Customer Assistance
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                              Sushmita Tamang
                              Jun 26, 2015
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                              Address: New Delhi, Delhi

                              Hi this is Sushmita Tamang, my credit card validity was expired on April 2015.My new address verification is also done last month i.e. in a month of May 2015.However my Credit card went back to Chennai without any notification.My credit card is master card.Kindly send my credit card in this address. House no.74, 3rd floor near RP's Restaurent, Savitri Nagar, Malvya Nagar, New Delhi -17
                              Aug 9, 2021
                              Complaint marked as Resolved 
                              Dear Sushmita,

                              I would require additional details in order to assist you. Request you to share your card and contact details and complete concerns at [protected]@hdfcbank.com with reference ID TTU[protected] in the subject line. Will check and get back to you.

                              Bejoy
                              HDFC Bank Customer Assistance
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                                vasanthvsk
                                from Hyderabad, Telangana
                                Jun 26, 2015
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                                Resolved

                                Address: Chennai, Tamil Nadu

                                i went for a one of your ATM centre which in Arrumbakkam, Chennai, while with drawing the cash the entire ATM centre power went off, their was no UPS back up and the no security, when i enquired for the Security near by the Security guard is inside the near by showroom chatting with the other security, when i called him and said about the incident he was blind and saying i don't know, you call the bank, and he doesn't know any customer care number and their was no customer care number written in the centre, its really worst, then he gave the number of a person who comes to rectify the issues daily and load the amount, i spoke to him he is saying go and switch on the machine it will work, . i done that too and called him and said though the machine is not on, his reply was very rude and lethargic, i said my problems and asked him what is the solution he replied me saying speak to your bank people.. ATM is meant for safety in carrying the cash in a card and for emergency purpose, though you people open a ATM in every 4 Kms and publish yourself, but no service nothing in the ATM centre, really worst in service and the guy who spoke to me was very rude, , worst customer service.. no value for customer in your HDFC Banks.. Such kind of experience i haven't faced before at any banks ..
                                Aug 9, 2021
                                Complaint marked as Resolved 
                                Dear Customer,
                                Regret the inconvenience caused, request you elaborate more on your concerns at [protected]@hdfcbank.com with complete address of the ATM visited and your contact no. Kindly quote the reference ID TTU[protected] in the subject line. Will check and update you on priority.


                                Bejoy
                                HDFC Bank Customer Assistance
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                                  Pankaj710
                                  Jun 26, 2015
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                                  Address: Karnal, Haryana

                                  I have received an HDFC Credit Card statement in the month of March '2015. In the statement, my credit card A/c debited 673.04 for MEMBERSHIP FEE INCL ST AND CESS on 8th March 2015.As per HDFC credit card terms and condition if I spend Rupees 50000 or more in a year, then supposed to get a waiver for the next year annual fee. For the same, I had registered a complaint for phone to HDFC customer care two weeks ago. My complaint number is [protected]. I had to register a complaint by email also and reference no is: [protected] I still did not get any information about my complaint. Kindly do the needful as soon as possible.
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                                    Saloni26
                                    from Agra, Uttar Pradesh
                                    Jun 26, 2015
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                                    Address: Kota, Rajasthan

                                    Sir, I am Rajendra Saxena i took a car loan in june 2010 and had already submitted the required amount of cheques for EMI. In accordance of EMI of month May my account was told to be freezed even though my account was never freezed and always had sufficient balance in it. still i submitted my EMI through cash. the bank imposed a penalty of 658 Rs and reduced it in the next transition. i request my refund as soon as possible. Loan account number[protected] BOB account number - [protected] personal number - [protected]
                                    +1 photos
                                    Dear Saloni,
                                    Request you to elaborate more on your concerns at [protected]@hdfcbank.com along with the above-mentioned screenshot, loan- account and your contact details. Kindly quote the reference ID TTU[protected] in the subject line. Will check and update.

                                    Manoj
                                    HDFC Bank Customer Assistance
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                                      sonanaskar
                                      from Pune, Maharashtra
                                      Jun 26, 2015
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                                      Address: Kolkata, West Bengal

                                      Dear Sir/Madam, I here by inform you that my loan application has accepted on 20.05.15 against my loan application no 32974271. Next after verification & continuous follow up i got loan approval SMS on 03.06.15. Also your senior executive informed to me that 1 lac 5 thousand has approved & my rate of interest is 14%, EMI should pay Rs3589/- for 3 years . I want to take this amount for BT purpose due to of my existing loan running at FULLERTON INDIA of Rs.1 lac 11 thousand and every moth i am paying Rs.4461/- as 4 years EMI (15 EMI paid ) . As per your executives advice i had submitted 8 nos blank cheque & fill up your bank form, completed others formalities on 15.06.15 and given declaration at your kolkata main branch on 20.06.15. yesterday (25.06.15) evening your executive confirmed to me that today(26.06.15) i will get the DD. But very sorry to say that when today i have called to your executive then he replied that my amount not disburse due to some reason. Already i had informed to Fullerton india that i will close my loan account and therefore generated closing requested call no. So now my question is why harass to customer and lose their time and patience ? how we belief HDFC bank ? As a prospective customer i am very unhappy . I hope you will initiative about the issue and short out the case. Also i hope you will give feed back to me against my complain through mention mail id. With Regards, Mithun Naskar [protected]
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                                        pramodkabir
                                        from Noida, Uttar Pradesh
                                        Jun 26, 2015
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                                        Address: New Delhi, Delhi

                                        some one name as harsh whom sold me two policy my policy no .17407017 plz help me i am attached my police complaint and bank staetment also .policy amount .29708 rs. dabited frome my a/c dated 3-2-2015. .i have been submit aprocse amount 500000 rs. i attached my police complaint copy and also my bank staetment plz read it andf do me some favour
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