HDFC Bank Complaints & Reviews

This is in reference to the transaction made into my account without intimating me by hdfc bank. An amount of Rs 842.70 has been debited on 4th July 2015 my salary account, mentioning about ' DEPOSITORY CHARGES MAY[protected] on demat account. I hve never used this account. I am shocked to see this has happened second time inspite of me not using the demat servies and when the account was given to me it was told that it would be absolutely free. This is clear exploitation of customers. Please help and givem me an update on [protected]@yahoo.com

My Son Raghav Chadha having an account in your HDFC Bank Meharuli, New Delhi-110030 branch had opened an account on 27/3/2014 having an account number as-[protected]-customer id 54254978. He was a student of 12th standard at the time of opening the accounts and even now is a college student. I Naresh Chadha also have an account in the above branch since last five years and since its a new branch, there is continuous effort by your branch staff to open as many as accounts as they can. As mentioned above my son is student had opened accounts by depositing Rs 11000/- as an amount asked by the bank. But to our surprise his accounts have been debited Rs 3810 approx since last almost one year for not maintaining the AMB. In this regard I wish to mention that while opening the accounts, we were not given any such advice of maintaining the minimum balance and since I also hold an account in the bank since last five years, it was told that the same shall be clubbed with my accounts which falls in the Classic Customer Category. But despite of this his account has been debited continuously which went unnoticed at our end. When I asked them as to why it has happened, they all started cutting sorry figure now. I wish to ask you that how do you expect a student to maintain the minimum balance in his accounts whereas he is non-working. At the time of filling the form there is column which asks about the profession and it was categorically mentioned that he is student. Moreover accounts are opened in the banks for saving the money and not for losing the money like this. Moreover when it had been clubbed with my account then why the money is being debited like this. I have ran from pillar to post and only getting the false promises by the Relationship Manager to roll back all the debited amount but nothing is done so far. Every time on asking them the status, I am told that the matter is under process and shall take indefinite time. I am approaching you now with the request that the total amount debited Rs 3819 approx. in my son's account be reversed immediately and no amount should be debited to his account in future else I shall be left with no other option but to close all the three accounts I am holding and shall also break the Fix Deposit done recently for Rs 2 Lacs. I will also see as how to recover this debited amount by approaching the consumer court. HDFC Bank is not the only bank for opening accounts and there are many other banks available for opening accounts who are giving equally good services and facilities and there no dearth of banks. On the one hand our Govt is encouraging people to open accounts in the bank and on the other hand if you debit like this the hard earned money of their parents is not all accepted. I hope you will not give me any such opportunity to take any such step and shall come to my rescue immediately by instructing the branch to do the needful. Awaiting for a quick response in this regards, Thanks, Naresh Chadha [protected]

I having a salary account at HDFC bank, But they deduct Rs 842 from my savings account and give explanation that, your de mat and trading account open and its annual charges deducted.i told them i am not aware of that trading accounts.also told them that please close those accounts ...so they revert my amount...??? Name : Visha Baba Contact no.[protected]

Hi Sir/Madam, I was taken the housing loan from HDFC A/C No:[protected] last December 05 2014. Initially while visiting the site the builder stepstone said that project was entirely (Total 146 Units) approved by HDFC(Housing Development Finance Corporation limited) and the same confirmed by Sales person Suresh Anand from HDFC (ITC Centre, Anna Salai, Chennai) as well, so I planned to take the home loan through HDFC as they have already verified all the legal and valuation and approved the project.. Believed that will be safe if it taken a loan from HDFC and applied the loan without self-checking legal outside as I was fully confident with them and taken housing loan through HDFC and registered the documents same in Registrar office Tambaram Chennai. Actually I was advised that the flat plan was major deviation and not as per plan approval given by CMDA/Local Body. I am sure that HDFC blindly approved and provided housing loan for the Flat and totally major deviation made by builder stepsstone in the flat and not as per plan approved by CMDA/Local Body. Even the builder did not interest to apply CMDA/Local Body for revised plan approval before making the changes and simply combine flats without get the revised approval from CMDA/Local Body or respective government authorities who early provided approval for only two single BHK First and second floor number called F6 & S4 separately in Block P Krita Project. The builder was combine two flats as a duplex flat without revised plan approval and they decided themselves and built this flat against CMDA/local body approval plan. Actually I was applied the housing loan in HDFC only after structural construction completed by the builder in that project so if HDFC has done site valuation properly they should know about the major deviation, It seems either they did not check anything or hide favour of the builder . If HDFC has checked legal and the site valuation of the building properly as per the plan approval of CMDA/Local body before sanction the loan defiantly they should know about that major deviation in the flat and they should have rejected the housing loan application for the major deviation but the bad thing is they simply accepted this major deviations. It clearly seems that HDFC did not check any legal and site valuation of the building as per the plan approval of the CMDA/Local body and simply sanctioned the loan blindly and full favour of builder, however there is major plan deviation made by builder without any approval from respective CMDA/Local body and they directly decided themselves and combine the flat F6 and S4 in ‘Block P’ as a duplex flat for their business and this is totally major deviation. I visited the HDFC Ltd ITC centre and asked the clarification about this issue and they did not respond anything and giving certificate to the builder. Finally the builder stepstone said they can get the revised approval plan for the flat which they made violation. After 1 week they said the file is submitted in the authorities office for the changes, so I just went to the office to know about the status of the progress and came to know there is nothing submitted from them. I called them and asked why you given wrong commitment and they simply said you need to cancel the flat so we will return your money back. I don’t have an option because the flat is not proper plan and bank HDFC Ltd is fully favour for the builder and co-ordinated for this violation. So I accepted to cancel. I have lost my money hardly earned which I paid to the bank for processing fees and MOD charges 8 months of my time and many things due to the bank and builder. Please take necessary action against them then only other people will not affect. HDFC is charging some of the amount for legal and valuation but they are not checking legal and if customer comes with problem simply say we are not responsible for those things and blame the customers. I am shocking that How they are giving housing loan without checking any legal and site valuation!! Please take necessary action . Note: The builder Stepstone charging money for private terase but in that project no approval from authority of CMDA/Local Body. Thanks Vasanth Mobile : +91 [protected] Chennai

By mistake I remitted Rs15000 through NEFT from my Allahabad Bank Account on 02/07/2015 to my son's expired HDFC Bank Credit Card no [protected]. UTR no - ALLAH[protected]. Till now I have not received refund. My bank is not updated about fate of transaction. Email from my bank to HDFC NEFT dept is unanswered. Please guide me & help me in recovering the amount.

I, Rajan Kumar, am using HDFC bank's credit card for more than one year. It is very unfortunate that the billing of my account has been come excess for the past three month and despite talks with HDFC executives and costumer care, my problem is remain the same and I am suffering from mental torture. Please solve my problem as soon as possible. My mobile number is [protected], [protected]

Dear Sir, My policy number 12717777 is surrendered more than one month before still I am not received the amount.16 june -15 HDFC transfer the amount to my NRE account with some documentary mistake then 22- june -2015 HDFC send a message amount cheque sent to my address through blue dart courier AWP No, [protected], This I check with blue dart courier service, this was not received from HDFC. also I was checked the blue dart online status of this AWP number, I surprised this number is not available.. That time I understand HDFC try to cheating me. So I kindly requesting this policy amount I need tomorrow before evening from our nearest branch in Thiruvalla, otherwise I will inform this cheat to social media as well as visual media. This money I need to require very urgently. When HDFC approaching us very politely, surrendering is very difficult in my experience. I hope a immediate action. Best Regards A.R.Harikumar Mob- [protected], [protected]

Dear Sir/Madam, Greetings...! This is to bring under your notice that I obtained the Gold Loan from HDFC Bank & the Loan A/C No:[protected]My savings A/C No: [protected]) interest rate 14.5%.I made the payment of Rs.200000/- on 20th June 2015, (PART PAYMENT GL # A0193538 Dr - [protected] - GOLD LOAN DUMMY REPAYMENT A-C BEM)in spite of my major payment for the gold loan this month Bank deducted the interest of Rs.Rs.2698/- from my account.I request you to look in to this discrepancy & do the needful. With kind regards, Suhas Joshi [protected] 102 Srinivas 1st Floor Byregowda Layout Mallathalli 13th Cross Nr.HMT Water Tank Bangalore, 560056

To whom it may concern.. I, Ms. Indira Majumdar, own a savings account which is also a salary account in your bank at Malancha Branch, Tollygunge, Kolkata. I work in a school for which all transactions are operated through this branch. My complaint is I do not have access to my savings account, it has been blocked past 7 days due to which I have not been able to draw any amount of money till this date. Not only that, I will not be able to repay my loan amount for this month, even my credit card payment bounced back as no money could be drawn against my Debit Card or Cheque. I contacted the nearest branch at Tollygunge, Malancha, Kolkata, wrote a complaint, had a talk with Mr.Banerjee who is looking into the matter who says that due to an attempt of hacking by fraudsters my account has been blocked. But the bank did not inform me anything about it past 7 days, until I today visited personally and cleared the issue. It is a big lapse on your part for not intimating me so long due to which I am so harassed, running everyday from one ATM to another, but to no avail. I hope you pay immediate attention to this matter and do the needful. Indira Majumdar. A/C no.[protected]...customer id:6171618.

I applied for the hdfc life click 2 protect plus (Regular pay) policy from hdfc life insurance by submitting all the necessary documents and also premium amounting cheque of rs. 7, 835 / - which was informed to me based on the policy i was taking.

The payment receipt recd from them is also attached for your reference.

Thereafter i was informed to take a medical test; which was done successfully and reports were sent to them directly.

After that i recd the attached email dtd 23. 03. 15 showing that there have been some problem in my medical test results, as such the premium amount is revised from rs. 7, 835 / - to rs. 12, 536 / - and if application is to be processed further than i have to pay the balance amount.

I decided to opt out of the policy and submitted the attached consent letter on 30. 03. 15 asking to refund my money.

But still even after three months i have not recd my money back.

I tried to email hdfc life customer support also, but they are saying that they have not recd any such consent letter. After that i also submitted withdrawal letter along with a cancelled cheque. But still i have not received my money.

I am not getting my money back. I cannot imagine that such a company like hdfc will do this type of irresponsible things. They have literally taken my money and slept.

My full details related to the policy is given below for your needful:

Proposal no. : 17510390
Policyholder client id: 40488
Application no. :[protected]
Uin: 101n101v01

Full name of the life assured: anand sharma
Date of birth of the life assured: 08. 10. 1983
Premium amount: rs. 7, 835 / -
Frequency: annual
Plan type: protection
Registered contact no. [protected]

HDFC Bank has looted my money worth INR 47, 000 without even informing me stating non-payment of credit cards. However they didnt understand my frustration i had with them for not issuing credit card when i wanted and also i told them to close my credit card (which they did immediately). However, when i said am not making payments only because of your poor customer service, they dont care about it. They have looted my hardened salary (18 hrs a day of toil). When i call them for refund, they speak bull policies which none of the customers in the world would know. I want my money back and this HDFC credit card be sued and pay me 5 lacs as compensation for the disgrace i have been facing.

I didn't receive my check amount. It was a SBI treasury bank cheque. It was return saying paper not received. These guys are not giving cheque physically to SBI. When will I be able to receive my cheque amount? I maintain in this bank a minimum balance of 10000. Higher than any other bank.

Dear sir I had taken a loan from centurion bank for purchasing a 2 wheeler whose no is UP 32 BM 3359 in year 2005. This loan was provided to me at the desk of bank at Trilok Singh TVS agency, Indra Nagar, Lucknow. All the installments had been paid on time. But till date neither NOC is provided to me nor I could get the bank's branch at lucknow. Please help me to get my NOC as I want to sell my 2 wheeler and buy a new one. At least please guide me to contact the branch of the bank at lucknow. NAME: RAHUL MEHROTRA CITY: LUCKNOW BIKE NUMBER: UP32BM3359 Mobile : [protected] Thank You

I recently purchase two HDFC Life Policy Nos. 17508212 and 17427366 and these both were missold to me as the features which were told to me was entirely different when I received the policy papers. I was told that these policies are one time investment plan (Guarnted Rate investment )which cover medical insurance of 5 lakhs, Accidental cover of 2 lacs, Death cover of 4 lakhs. The person who sold me these policies also told that I will receive the bonds papers post I receive the policy papers and those bond paper will cover all those features which was told to me . He also told me that I will be getting guaranteed loyalty bonus which will range in between 3-5 lakhs post I receive bonds papers. The person from HDFC has given me D2C Code 151288 (Direct to customer code) and I was told that as all the policies were sold through agent as you will be getting these policies directly from bank this code will activated for life and the commission which agent were taken will be given directly to me by the bank. I was also told not to disclose the features told to me to any verification call otherwise the agent will cancel these policies and I will not be getting any benefits told to me as I am the privilege customer of the bank. when I called up those guys after receiving the policy papers that I have not received the bond papers with the features that was told to me, They asked me to open an account with Rs. 50, 0000 and in that account I will get the loyalty bonus for 3- 5 lakhs . I refuses to open the account and do the investment because I asked him to send the bonds papers first with all the features told to me then he stop picking up my call.I also noticed that the some of the details were filled in the policy documents were incorrect as my occupation details and medical details. I don not remember filling such details and the document "Most important document" which is at the last of the policy papers. I hope those documents were filled by those fraud guys. I visited HDFC life insurance branch and register a complaint but unfortunately I did not receive the positive response. In response I receive the standard paragraph lines seems copy pasted . No one from the bank bother to call me and ask for the whole scenario happened to with me.Also I have given the details of those person who mi sold the policies to me so that the action can be taken however nothing happened.Below are the details of the people who missold these policies. 1.Amit Singhani - [protected] 2.Kanika Sharma- [protected] 3.Usha -[protected] I want to cancel these policies and want my money to be refunded.I am really disappointed to hear the response from HDFC as it seems that they are not customer centric they just want there product to be sold to the customer to meet their targets. Looking forward to hear the positive response.

I have got a phone call from on Mr Sanjay, from HDFC Bank he told, I replied that I dont have any relationship with HDFC and if they continue to disturb me I will complaint, then he started calling me from different numbers and spoken to me with very very bad abusive language [protected] [protected] [protected] plz do the needfull

I have purchased HDFC Life Click to Protect Plus on 17th of may 2015 they took almost on and a half month to process my policy and finally sent me a mail regarding rateup of the policy. Earlier my life cover was 95lakh plus a fixed monthly income of 47500 per month upto 10 years for which i have paid 6 months premium in advance.I have also gone through medical Examination. But now they say that they could provide a cover of rs.65lakh only which is very disappointing. Inspite of Checking my Eligibilty on the very first step of buying they wasted my precious time on completing the entire process. It was a very poor experience with HDFC life, Complete waste of time an efforts. The premium Calculators on HDFC website are absolutely misleading and undoubtedly worthless.

I called HDFC Cus care on[protected]. On the IVR they clearly mentioned that this toll free number is not valid for Mumbai and other cities. They gave a reference number to call When I, called on that number and enquired about my query and ask them that whether it is a toll free number, the customer service representative told me that it is a chargeable number. It is a clear case of providing wrong information as the number was provided against a toll free number. What action can I take against HDFC and can I sue for providing wrong information and fooling the customer. Waiting for a suitable reply My email Id is: negi.[protected]@gmail.com.

My brother has took credit card from your bank, due to some financial reason he was unable to make payment which he also informed your concern department that he will try to make the payment asap but your collection agent calling me on mobile 15-30 times a day harassing & threatening me, using abusive language, visiting my house scolding my mother who is Diabetes & High BP Patient, Do you have any documents signed by me where i agreed to make payment in behalf of my brother if he won't be able to make his payment? Are you people hiring professional people or goons in your bank? due to this constant harassment if something happens to my patient mother are you guys going to take responsibility? I hope to get revert from you ASAP. Collection Agent Name:Mohammad Landline Num:[protected]/[protected]

Hi Team, I have a saving Account with HDFC Bank [protected], IFSC HDFC0000875. I have transferred Rs.8000/- on 30th June 2015 at around 11.18AM to PNB Loan Account 090200jb00000861, IFSC PUNB0090200. IMPS Reference No[protected]. Amount was debited from my Account but not yer credited to the recipient. I received a message saying the IMPS had timed out and the IMPS status in my Net banking as Transaction Initiated. Request you to Either Complete the transaction or refund the money back into the account. Request you to look into this issue and resolve it as soon as possible regards, Isha Zabi, Bangalore, 91-[protected]

I have received an e-mail from HDFC bank stating the dispatch status of my debit card, number ending 7721 on 20th June, though Bluedart courier AWB No: [protected]. This is request for new card as my existing card is not working properly( at outlets like Mall etc.). After 10 days i have enquired at Jamnagar blue dart office and informed that the card is sent back to the Bank, please contact the Bank. I would like to bring to your notice that the courier company did not even try to contact me or send the card at my mailing address (as per bank records). Suggest you should not be tying up with such courier services. Request to please look into the matter and dispatch my debit card, if possible, to your Motikhavdi branch in Jamnagar. I will collect it from there. Also please ask the courier service provider to contact me on my mobile, if the address is not traceable. My customer ID is 4108348