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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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K
karhtik3
from Nadapuram, Kerala
Jun 14, 2015
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Address: Bangalore, Karnataka

During my account opening formalities the executive asked me to open a free HDFC DMAT account. Now I am getting mails and messages that you are crossed upper limit of RS200 which was never told to me as it was sold as a Free account for employees. Regarding this I have already visited nearest branch and given the DEMAT account closure form on 16th may and i paid RS.875/-and they said within 10working days you will get the 3/4th amount, but still now I am getting mails regarding the trading account statement and also money not yet reversed. Please look into this and request you to reverse the charges that was levied on me unnecessarily. I got call from HDFC regarding closure of Demat A/C, she said that again I need to pay RS 275/- for closing this A/C but you will not get any amount reversal and also she said DEMAT A/C is different Trading A/C is different, but I have not used these DEMAT A/C till now, I don’t know how to deal with it, kindly help me to get the A/C closure and reversal of 3/4th of the amount as she told, I have attached the receipt how much I paid on 16th may, This is my kind request for looking into this ASAP.
Dear Customer,

I will take it up with the concerned team. Request you to write at [protected]@hdfcbank.com along with your account details, contact details and the charges details. Kindly mention the Ref ID- TTU[protected] in the subject line. We'll check and get back to you.

-Anay
HDFC Bank Customer Assistance
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    M
    Mohammad Arif kareem
    Jun 14, 2015
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    Address: New Delhi, Delhi

    Hi Team, This is a fraud complaint because I've not applied for any HDFC credit card and I'm in Dubai from last 4years. Yesterday I recieved SMS on my India number that my credit card application is under prosessing vide SP01081831. Kindly cancel this immidiatly else i will lodge an FIR. I would like to know how someone use my details and from where you get my details and issued credit card without any verification. Regards Arif
    Dear Customer,

    I will take it up with the concerned team. Request you to mail us at [protected]@hdfcbank.com along with message details and your contact details. Kindly mention the Ref ID- TTU[protected] in the subject line. We'll check and get back to you.

    - Anay
    HDFC Bank Customer Assistance
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      B
      Bishruta Bhowal
      from Bengaluru, Karnataka
      Jun 13, 2015
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      Address: Kolkata, West Bengal

      I have a salary account in HDFC Bank. I am using only this facility provided by the bank. But an amount 561.80 INR has been deducted in the name of Depository Charges from my account without my consent. I want to get back the money...Because I do not use any other facility of this bank knowingly. Thanks..
      +1 photos
      Dear Customer,

      I will take it up with the concerned team. Request you to write at [protected]@hdfcbank.com along with your account details, contact details and the charges details. Kindly mention the Ref ID- TTU[protected] in the subject line. We'll check and get back to you.

      -Anay
      HDFC Bank Customer Assistance
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        R
        Rajinder singh loharia
        from Mumbai, Maharashtra
        Jun 13, 2015
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        Address: Udham Singh Nagar, Uttarakhand

        Respected Sir, I Rajinder singh (emp. code 103488) had been worked with HDFC BANK LTD in Rudrapur (0283) Branch from 05th Nov. 2012 to 27 Feb 2014 under mentor Anshu karanatak (A9725) . I have submitted my whole documents which is need for disburse the amount of PF But yet i have not received the Provident Fund amount or any Mail or Information of processing of Provident Fund. Kindly look into the matter & provide me the information about my Provident fund as soon as possible... Name- Rajinder singh Mob-[protected] emp code - 103488
        Dear Customer,

        I would request you to email us the above mentioned information & your contact details at [protected]@hdfcbank.com. The concerned team will revert to you on priority.

        -Anay
        HDFC Bank Customer Assistance
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          V
          veenananda
          from Mumbai, Maharashtra
          Jun 13, 2015
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          Address: Lucknow, Uttar Pradesh

          I have opened Demat Account with HDFC Sec. recently. Two days before, when I gave my pass book to print. I noticed that SMS Alert charges has been deducted from my saving bank account. I am not interested to deduct these charges. You are requested to return these charges to my saving bank account with immediate effect. And no deduction should be done without my concern in future. client id no. 51922379, VEENA NANDA A/C NO. 2439122.
          HDFC Securities customer support has been notified about the posted complaint.
          the paid service gets activated only on a/c holders consent...u might have agreed to activate onn...but now if not interested...I suggest you to write to their customer support desk on [protected]@hdfcsec.com or call on[protected] for resolution...
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            L
            loveram
            from Amritsar, Punjab
            Jun 13, 2015
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            Address: Amritsar, Punjab

            Dear I'm PB CUSTOMER OF HDFC BANK HOLDING 8+ accounts OF MY FAMILY MEMBERS I HAVE PAYED THE CREDIT CARD BILL AGAIN ITS SHOWING SOME AMOUNT WITH LATE FEES CHARGES KINDLY WAIVE OUT THE LATE FEES CHARGES OR HAVE TO STOP MY BANK ACCOUNTS IT WILL BE HIGHLY APPRECIATED THXX RAM [protected] Card ending 9014 [protected] Sent from my iPhone
            Dear Customer,

            I will take it up with the concerned team. Request you to write at [protected]@hdfcbank.com along with your account details, contact details and the charges details. Kindly mention the Ref ID- TTU[protected] in the subject line. We'll check and get back to you.

            -Anay
            HDFC Bank Customer Assistance
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              P
              PoornaChandra Thejesh
              from Bengaluru, Karnataka
              Jun 13, 2015
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              Address: Bangalore, Karnataka

              I have applied for home loan for HDFC under application/File nos[protected]. paid Rs 13+K as processing fee, .however the property had issue i have not go ahead with home loan requested HDFC to return processing fee after deducting any administrative charges. However they are not responding to my mails and they are repaying my processing fee. Could you please help me to resolve this urgently [protected]@hdfc.com AttachmentsApr 14 to me, jayam Dear MR CHIKAMAGALURKRISHNASHET POORNACHANDRA THEJESH, It is a pleasure to have you as our valued customer. This is further to our intimation regarding approval of your loan. The Letter of Offer detailing terms and conditions of the loan is attached. Also attached are "Other Conditions forming part of the Offer." We look forward to hearing from you. Yours faithfully, RADHAYYA S M __________________________________________ HDFC - Customer Care BASAVESWARANAGAR : [protected] www.hdfc.com 2 Attachments Preview attachment D:/JavaApps/EMAIL-SERVERv1.1/Temp/[protected]_1_3.pdf PDF D:/JavaApps/EMAIL-SERVERv1.1/Temp/[protected]_1_3.pdf Preview attachment D:/JavaApps/EMAIL-SERVERv1.1/Temp/Terms and Conditions.pdf PDF D:/JavaApps/EMAIL-SERVERv1.1/Temp/Terms and Conditions.pdf [protected]@hdfc.com AttachmentsApr 14 to me, jayam 2 Attachments Preview attachment D:/JavaApps/EMAIL-SERVERv1.1/Temp/[protected]_1_3.pdf PDF D:/JavaApps/EMAIL-SERVERv1.1/Temp/[protected]_1_3.pdf Preview attachment D:/JavaApps/EMAIL-SERVERv1.1/Temp/Terms and Conditions.pdf PDF D:/JavaApps/EMAIL-SERVERv1.1/Temp/Terms and Conditions.pdf PoornaChandra Thejesh May 13 to radhayyasm, jayam Dear Sir/Madam, Based on my further finding the property what i have finalized had litigation in the court with suite nos OS 52/2211/2007, which your legal team not able to identify. So i am not going ahead with buying this property, i kindly request you to cancel my loan application, return the property papers and return the processing fees at the earliest. Best Regards, PoornaChandra Thejesh [protected]@hdfc.com May 15 to me, jayam Dear Sir The legal is yet to pursue the additional document and clearance is not yet given by legal, Kindly note, the Processing fee cannot be refunded as mentioned in the signed application and DO you Know form, your loan application will be kept open for 6 months and we can fund for any other property selected by you based on the legal and technical clearance. Best Regards, Radhayya. S.M.
              +2 photos
              Mar 1, 2018
              Complaint marked as Resolved 
              Bank refunded processing fee and complaint is resolved
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                M
                mohammed.azzhar
                Jun 12, 2015
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                Address: Hyderabad, Andhra Pradesh

                Now its almost 1 month i have been following up for payment. I have taken the click 2 invest proposal online with my credit card. When i came to know about service issues were customer service are raising just repeated queries during my proposal i have withdraw the proposal with in 2-3 day. But when i am following up with refund fund they are just closing the interaction. No 1 is responding correctly..Please help out. Please find below my details' Application No.: S[protected]/Proposal No.: 17623509
                HDFC Life customer support has been notified about the posted complaint.
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                  S
                  Sathishedup
                  from Bengaluru, Karnataka
                  Jun 12, 2015
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                  Address: Bangalore, Karnataka

                  Hi Team, Recently i took a credit a credit card, one girl called and explained some benefits, when i used my HDFC card i will get 5% cash back offer and some other things, but once i swiped my card of Rs 1000 instead of getting cash the amount getting increased to Rs 1028.00, what is this ..? now i am not ready to pay my bills, until it get resolved, kindly contact me on [protected]. Regards Sathish E
                  +1 photos
                  Dear Customer,
                  I will take it up with the concerned team. Request you to write at [protected]@hdfcbank.com along with your card details, contact details and your concerns. Kindly mention the Ref ID- TTU[protected] in the subject line. We'll check and get back to you.

                  -Anay
                  HDFC Bank Customer Assistance
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                    L
                    lamimbobby
                    from Changanacheri, Kerala
                    Jun 12, 2015
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                    Address: Ernakulam, Kerala

                    I have recharged my videocon D2H account bearing ID no.73494640 yesterday with my HDFC credit card ending with 9114 for Rs.590. The payment was made and I got a confirmation message in my mobile regarding the same at 20.31.51 on 11.06.2015 that the amount was spent on VIDEOCON63495. But my D2H service is not recharged yet. Please do the needful.
                    Dear Customer,
                    I will take it up with the concerned team. Request you to write at [protected]@hdfcbank.com along with your card details, contact details and the transaction details. Kindly mention the Ref ID- TTU[protected] in the subject line. We'll check and get back to you.

                    -Anay
                    HDFC Bank Customer Assistance
                    I have recharged my videocon D2H account bearing ID no.96928639 yesterday with my HDFC credit card ending with 9979 for Ra's.2424. The payment was made and I got a confirmation message in my mobile regarding the same at 15:21:19 on 05.11.2015 that the amount was spent on VIDEOCON63495. But my D2H service is not recharged yet. Please do the needful.
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                      V
                      virender7394
                      from Delhi, Delhi
                      Jun 12, 2015
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                      Address: New Delhi, Delhi

                      Respected Sir, This is to inform you that as told by Ms ROOPAM SHARMA (Direct Sales Manager, Janakpuri Branch, Delhi) about the above mentioned plan that the minimum total amount received by me after the maturity of plan will amount to 4 Lakh to 5 lakh. But, as recent as today, I called up your customer care to know my policy details and the sum assured. They told me that out of 3 years since my policy commenced, only the amount of the last two years will be given to me with a deduction of another 50% which means my 1st year amount will give me zero returns. Now, I want to firmly ask you this valid question that why did not your agent Ms Roopam Sharma informed me about this pertinent part of the whole policy. This in accordance with laws turns out to be a case dupe whereby your agent very tacitly tried to deceive me into buying this policy whereby she told me that if i surrender my policy after 3 years, i will be getting the full amount actually assured without any deduction plus bonus. In conclusion, i would kindly request you to take immediate action to restore my amount of 3 years after surrender of policy or a confirmation from your side about the final amount that would be assured to me after 15 years. Failing of which will compel me to lodge a case against you and your agent in IRDA. An immediate reply from your side is what I expect. Thank You & Regards
                      HDFC Life customer support has been notified about the posted complaint.
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                        R
                        R.Modi
                        Jun 11, 2015
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                        For more than one month I have been calling HDFClife about the policy fraud/ cheating. I have written detailed emailed to [protected]@hdfclife.com but everytime I get new complaint ref nos and then no concrete response. I keep calling complaint and grievance dept but nothing has been done so far. I have given request to cancel all my policies but no response so far. Beware!! You will receive a call and they we say that they are from hdfclife and offer you policy with some benefits like free mediclaim policy as they pass on agents comission to you. Once you take policy they call you and say you are entitled for Bonus and they force you get bigger policy and give you business card also of hdfclife Region Manager and promise to give your premium back in 45 days and free insurance after that. The people who are running fraud are Rajeev Agarwal : [protected] Dinesh : +[protected] Neha : [protected] The above people may have cheated many consumers using above modus operandi and hdfclife is not taking any actions against such fraud people.
                        HDFC Life customer support has been notified about the posted complaint.
                        So far no positive response received from HDFC Life. I have escalated to the next level.
                        I could see so may complaint against HDFC life regarding fraud/ cheating. Most of the people are cheated by bonus stories and all.
                        I notice that the person Rajeev Agarwal who cheated me has changed his mobile number to [protected] and continue cheating more.
                        In India why cant we have strong law to put all these people involved in fraud/ cheating behind the bars.
                        Insurance Companies have - No Ethics and Values
                        Daylight robbery going on...
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                          R
                          ramsatam
                          from Mumbai, Maharashtra
                          Jun 11, 2015
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                          Address: Mumbai City, Maharashtra

                          Dear Team My self Ramchandra A.Satam Having Account With HDFC Bank Account Number [protected], Is that my salary account open before 3 years back, HDFC Close my account withount intimation and after some days they active my account again, i dont get any updates from bank last so many times.8 th june i saw 396.26 charge two times in a day, when i call customer care they easy to give nonsense clearification that my Quartarly balance charge.but when i ask how to convert my saving they dont have answer, i am using without maintin balance no any charge, and if i think to maintain balance thwy charge me 787 rupees, As per RBI policy Bank want to give all confirmation before deducting any charge, but HDFC Is Third Class bank They Earn So many Income Like that Type of Chit and work So Many Nonsense things always are their, We not getting any benefits then also ready to always charge nothing need any types.I need My Charge Revert that set, Already talk and Give My Complaint To HDFC Bank also send Complaint Abount HDFC Bank For You So Give Me Positive Feedback On your side Thanks & regards Ramchandra Satam [protected]
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                            Gorakhdwivedi
                            from Karnal, Haryana
                            Jun 11, 2015
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                            Address: Indore, Madhya Pradesh

                            Dear Sir/Madam I am Gorakh Dwivedi, was working with HDFC Bank as B.S.O. in Mahalaxmi Branch at Indore. My Emp. Code was 131513. I resigned from my duties and responsibilities on[protected] and the last working day was 27th Feb. 2015. I have done with all the formalities whatever required by my mentor Ms. Mamta Kaushal (Ex. Branch Manager Mahalaxmi Branch) but I could not get my full and final settlement. I am calling on helpline number[protected] to know the reason but no one is responding to my call. With Regards, Gorakh Dwivedi Mob. - +[protected]
                            Dear Gorakh,

                            I would request you to email us the above mentioned information & your contact details at [protected]@hdfcbank.com. The concerned team will revert to you on priority.

                            -Tejal
                            HDFC Bank Customer Assistance
                            Mail got failed on [protected]@hdfcbank.com
                            please help.
                            <[protected]@hdfcbank.com>: 550 [protected]@hdfcbank.com... No such user


                            Final-Recipient: rfc822; [protected]@hdfcbank.com
                            Status: 5.0.0
                            Action: failed
                            Last-Attempt-Date: Thu, 11 Jun 2015 19:04:25 +0530
                            Diagnostic-Code: smtp; 550 [protected]@hdfcbank.com... No such user
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                              N
                              ninad126
                              from Bengaluru, Karnataka
                              Jun 11, 2015
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                              Address: Mumbai City, Maharashtra

                              Dear Team, This is to Inform you that I have Applied for the HDFC Credit Card and all the Verification has been done but still now I have not Received the Status & Application No. yet.. Request you to please confirm the Status ASAP Regards, Ninad More [protected]
                              Dear Ninad,

                              I will take it up with the concerned team. Request you to write at [protected]@hdfcbank.com along with your complete name, address and contact details as mentioned in your application form and your concerns. Kindly mention the Ref ID- TTU[protected] in the subject line. We'll check and get back to you.

                              -Manoj
                              HDFC Bank Customer Assistance
                              Dear Manoj,

                              Same has been Received Now they are Saying that it has been declined due to Address Incorrect..

                              But my point is this at the Same time My Loan has been Approved from HDFC Bank & why the Credit Card has been Declined due to Address Incorrect wherein I have given the Same address..

                              Regards,
                              Ninad More
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                                G
                                gagaresantosh
                                from Mumbai, Maharashtra
                                Jun 11, 2015
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                                Subject: Regarding Saving account Closing. Dear Sir, I, Santosh Gagare having saving account in HDFC bank, China link, ground floor, Opp - Goregaon sport club, link road, Malad west, Mumbai 400064. On 9th May 2015, I had submitted account closing form at HDFC Bank, Branch-Gp 69 Shety Complex, Chinchwad East, Pune - 411019, Sambhaji Nagar Thermax Chowk. But till today they had not closed my account and they had charged me 393.26 INR for non maintenance in May 2015. Even after submitting complaint on HDFC customer centre and Thermax chock branch manager, till they have not closed it. Please look in the matter. Thanking you for your time and support. I look forward to hearing from you. Yours sincerely, Gagare Santosh
                                Dear Gagare Santosh,

                                I will take it up with the concerned team. Request you to write at [protected]@hdfcbank.com along with details of the account details, contact details and your concerns. Kindly mention the Ref ID- TTU[protected] in the subject line. We'll check and get back to you.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  Udayakkm
                                  from Gurgaon, Haryana
                                  Jun 11, 2015
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka

                                  Hi, I have an account in SECTOR 62 NOIDA from HDFC. The account balance is now negative because of not maintenance of Minimum Monthly Average balance Currently I am living in Bangalore near Sarjapur Road and visited the HDFC branch on Sarjapur Road Bellandur Gate. Advisor by name Vadiraj Rao advisised me to payup the negative balance amount before closing the account. I am really surprised. If the account is negative and if I want to close it why should i pay the balance again? Please advice. Regards, Uday
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  Dear Uday,

                                  I will take it up with the concerned team. Request you to write at [protected]@hdfcbank.com along with details of the account details, contact details and your concerns. Kindly mention the Ref ID- TTU[protected] in the subject line. We'll check and get back to you.

                                  -Tejal
                                  HDFC Bank Customer Assistance
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                                    rushvi
                                    from Mumbai, Maharashtra
                                    Jun 10, 2015
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                                    Address: Ahmedabad, Gujarat

                                    I am Rushvi from ahmedabad phonebanking division adfc employee. i had req for on the spot resign (on 4 may 2015) for some family issue bt at dat time i was informed by supervisor ARTI GAJJAR that while serving notice period of one month i vl be geting bonus and previous month incentives(i.e april month) but at last moment they denied to give both d things. Then i met our ADFC HR Mr. Shashi and he also told dat i m eligible for incentives and you will be geting d same for sure. than again next day i talk to our manager Mr. ASHUTOSH SHARMA he said u wont be geting anything and told HR don't have thiz full information so u hav to talk to right person. But as per my knowledge our all problems should be shared with our HR mr. Shashi only but he also don't have any information regarding d same. the reason given to me by manager is as per new PLP incentive structure m not eligible but at the time of training and resign nobody informed me the same so its a one type of fraud and false commitment and make me work for one month extra. and i also confirmed with all other agents and few supervisor also regarding incentive. Even they told i am eligible and i will receive april month incentives. As no one is helping me and also HR is not receiving my phone so now i am going to escalate this matter to PAN India HR Mr. Hemant Revankar. And if i wont be geting any satisfied answer then the last option is to take a help from Media.
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                                      Jaydip Chikane
                                      from Mumbai, Maharashtra
                                      Jun 10, 2015
                                      Resolved
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                                      Resolved

                                      Address: Mumbai City, Maharashtra

                                      Worst response in hdfc bank and bankbazaar.com and a executive from bankbazaar. com called and referred me to an HDFC bank executive. That person sent another executive to collect the document (photo and all proofs). They promised me card will be deliver next 5-6 working days but still there is no response from HDFC executive. I called him 7-8 times but till now there is no response from them.This incident cross around 20 working days.
                                      Aug 8, 2021
                                      Complaint marked as Resolved 
                                      Dear Jaydip,

                                      Request you to write at [protected]@hdfcbank.com along with card application, contact, executive contacted details and your concerns. Kindly mention the ref ID- TTU[protected] in the subject line. We'll check and get back to you.

                                      -Tejal
                                      HDFC Bank Customer Assistance
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                                        Bhringal Shrivastava
                                        from Dadri, Uttar Pradesh
                                        Jun 9, 2015
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                                        I have Bhringal Shrivastava customer ID 35235309 visited the SHIV Nadar University HDFC bank 3 times for change of address, every time staff told for new requirement for address proof, such as BSNL landline bill ont olderthen 3 month, when I have provide the same they told us to provide pan card copy, I also provide then told us to provide copy of aadahr card I have provide copy of E aadhar card, HDFC staff told that these all document will not work. for address change provide pass port copy, I am feeling either they are confused & don't knowledge of work or they not interested to work of account holders of other branches. You are requested pls look in to the matter as I am classic & 5 years old customer of HDFC but staff not attending the customers properly & resolving the concern. Hope you will take necessary action immediately on the concern.
                                        I have Bhringal Shrivastava customer ID 35235309 visited the SHIV Nadar University HDFC bank 3 times for change of address, every time staff told for new requirement for address proof, such as BSNL landline bill ont olderthen 3 month, when I have provide the same they told us to provide pan card copy, I also provide then told us to provide copy of aadahr card I have provide copy of E aadhar card, HDFC staff told that these all document will not work. for address change provide pass port copy, I am feeling either they are confused & don't knowledge of work or they not interested to work of account holders of other branches. You are requested pls look in to the matter as I am classic & 5 years old customer of HDFC but staff not attending the customers properly & resolving the concern. Hope you will take necessary action immediately on the concern.
                                        Dear Bhringal,

                                        Request you to write at [protected]@hdfcbank.com along with branch, card, executive contacted, contact details and your concerns. Kindly mention the Ref ID- TTU[protected] in the subject line. We'll check and get back to you.

                                        -Anay
                                        HDFC Bank Customer Assistance
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