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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 1399

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S
Siddharth Zalavadiya
from Ahmedabad, Gujarat
Jun 15, 2015
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Address: Ahmedabad, Gujarat

I have salary account with HDFC bank and I wanted to invest to my some money so I visited HDFC bank here in Ahmedabad(Bopal Junction Branch). I wanted to buy Mutual funds and Mr Mohammadshahid Ansari Attanded me. He explained me that you will get more returns in our other investment policy and He also mentained that I will get 13% to 18% average return in our investment policy. I was agreed to invest in this policy but I had never signed in form of this investment. Next day 25000 deducted my my account and I got message from HDFC bank that "Dear Customer, pls note important details regarding your insurance Application No. XXXXXXXXXXXX44848"; INR 25000 premium payable on annual mode for 10 year(s). TnC apply-HDFC Life. I was socked after read this message. when I called mr Ansari he said only one thing that He submitted form by my permission because my signature was on the form. I have certain issues related this: 1. I was never maintained that "POLICY IS LONG TERM POLICY". 2. It is not an Investment Its a Life Insurance 3. I had signed on mutual funds form then how my signed came in form of Life Insurance? Obviously, I had gone to buy mutual funds and He took my signature in form of Life insurance form by cheating and also used my documents which were given for Mutual funds. Its fraud as well as mismarking on name of HDFC. Mr.Ansari Attanded on your behalf. I was not expecting this from HDFC bank and very obviously I need my money back. If you can't do this I am ready to do legal process because 25, 000 is not small amount for me. Another thing is that I have not get any other documents by mail or courier for this life insurance. I can't track my policy status. This was very bad experience with HDFC so now I am not going to invest anything with HDFC bank. I need my money back at any cost. Please reply from your side what can you do otherwise I will have to go for Legal action against Mr Ansari as well as HDFC. Call me for any console my number is [protected]
HDFC Life customer support has been notified about the posted complaint.
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    Mohit Adhiya
    from Ahmedabad, Gujarat
    Jun 15, 2015
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    Address: Junagadh, Gujarat

    IN VERAVAL HDFC BANK THERE ARE OLD MACHINES OF ATM WITH OLD SYSTEM WHERE WE NEED TO INSERT ATM INSIDE AND HAVE NO EASYNESS IN SUCH CASE WHERE MY ATM WAS INSERTED INTO IT AND IT DIDNT CAME BACK AND EVEN AFTER NEXT DAY WHEN MY ATM IS AVILABLE IN BANK THERE IS NO ANSWERS WITH EMPLYOESS AND HDFC MANAGER TO HOW TO GET IT BACK WHICH IS VERY FUNNY AND WORST SERVICE .i ADVICE NOT TO OPEN ANY BANK ACOOUNT WITH HDFC IN FUTURE.
    Dear Customer,
    We request you to mail us at [protected]@hdfcbank.com from your registered e-mail address with your a/c or card details, date of retention, exact location of HDFC Bank ATM and ref no TTU[protected] in subject line. Please visit the below URL to get the complete address of the ATM: http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-atm.

    -Anay
    HDFC Bank Customer Assistance
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      Kumar Naveen
      from Gurgaon, Haryana
      Jun 15, 2015
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      Complaint against HDFC Ganeshpur Branch, Roorkee. Needs Immediate Intervention! Urgent!

      Address: Haridwar, Uttarakhand

      This is in regards to misbehave with Mr. Bajrang Agarwal (my dad) at HDFC Ganeshpur branch, Roorkee on 13th June' 2015 at 12:28PM. He had visited the branch carrying 1 Lakh rupees to open a saving account in HDFC bank. However security guard did not allow him to enter in the branch saying "Branch is closed and no one is available at this time. Go from here". My dad requested security guard to allow him to speak to manager as that was...
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      kasi_108
      Jun 15, 2015
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      Address: Chennai, Tamil Nadu

      previously i was a credit card holder of HDFC Bank and due to some reasons that card was setteled..and i made a payment what they intimated me.. and after 2 years am applied again for creditcard. noe they rejected my application and my credit score is very good.. they rejected my application without any reason
      Dear Customer,
      I would request you to email us at [protected]@hdfcbank.com along with your application details & contact details. Kindly mention ref ID- TTU[protected] in the subject line. Will revert to you on priority.

      -Anay
      HDFC Bank Customer Assistance
      if i have to submit there than why this forum?
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        A
        asds1990
        from Kolkata, West Bengal
        Jun 15, 2015
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        Address: Chennai, Tamil Nadu

        Dear Sir, I am using HDFC credit card . On 10th of June I got call from 140 no series. A lady told me about insurance policy.I told her that I have no interest in Accidental policy but she told me that is compulsory and totally refundable. After activation of policy I asked to HDFC credit card customer care . They told me that there is no refund in policy and not mandatory policy in credit card. Then I called to HDFC ERGO customer care regarding cancellation of policy on 11th June. He gave me request no 11714632 and Policy ref no PN[protected] and told me that if i cancelled policy within lookup period then whole amount will be refunded. Next day got call from HDFC ERGO for confirmation of cancellation. I recieved the call and request them to cancel the policy. They told me that it will be cancelled within 10 days. But now I am getting again from 140 no. series. A lady name priya is talking very rudely that policy cann't be cancelled and if you cancelled than no amount will be refunded. I want to know why policy cann't cancelled. I have raise request on 11th June then whole amount will be refunded. Kindly refund my whole amount and take strong action about such fake peoples.My policy no is 52045824. Regards Amit Singh Mob: [protected] Email: [protected]@gmail.com
        HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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          C
          capulet
          from Mumbai, Maharashtra
          Jun 14, 2015
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          Address: Mumbai City, Maharashtra

          HDFC bank has gone crazy like anything they have started deducting TDS from salary account on amount credited by company. However my employer is already deducting TDS and now these people are deducting double TDS. Its really unfair and unpleasant and does not suits the reputation. Unhappy Customer, Vishal Deore
          Dear Customer,

          I will take it up with the concerned team. Request you to write at [protected]@hdfcbank.com along with your account details, contact details and transaction details. Kindly mention the Ref ID- TTU[protected] in the subject line. We'll check and get back to you.

          -Anay
          HDFC Bank Customer Assistance
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            NDG1234
            from Baramati, Maharashtra
            Jun 14, 2015
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            Address: Bangalore, Karnataka

            Hi Team, I have done two fund transfer to other bank account by net banking. As per net banking fund has been transferred but receiver is not received the amount. Reference No :[protected],[protected] Please look into this urgently and update us. Thanks and Regards, Nandakumar Bhat +[protected]
            +2 photos
            Dear Customer,

            I will take it up with the concerned team. Request you to write at [protected]@hdfcbank.com along with your account details, contact details and transaction details. Kindly mention the Ref ID- TTU[protected] in the subject line. We'll check and get back to you.

            -Anay
            HDFC Bank Customer Assistance
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              shailesh82
              Jun 14, 2015
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              Address: New Delhi, Delhi

              I had salary account with HDFC bank a/c no: [protected]. I closed this account because they convert this account to saving a/c with minimum balance of 10, 000 per month without my knowledge and any notification via email. That's why I have to pay Rs 5, 500 no maintaining the balance charges to close the account. My request is to refund this money as they have not send any notification as they're going to change my salary a/c to saving account. I have contacted the bank and they told me that I have to pay this amount then only they will close the account. I don't have any options at that time that's why I paid the amount and request to close the account now the a/c is closed but I need my money refunded as this is not legitimate charges. Regards Shailesh Yadav S/O Narsingh Bahadur Mob no: [protected] Email Id: [protected]@gmail.com
              +1 photos
              Dear Customer,

              I will take it up with the concerned team. Request you to write at [protected]@hdfcbank.com along with your account details, contact details and the charges details. Kindly mention the Ref ID- TTU[protected] in the subject line. We'll check and get back to you.

              -Anay
              HDFC Bank Customer Assistance
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                P
                paras03
                from Noida, Uttar Pradesh
                Jun 14, 2015
                Resolved
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                Resolved

                Dear Sir, I had taken a new policy ‘HDFC classic assure plus” no. 17369352. I have following issues with this policy as below. 1) Policy given to me directly by company as telephonic discussion with Sonia Malhotra, Arti, Nitin, contact no.-[protected] (Directly communication with these three as direct employee of company) 2) Discount given to me is 30% of yearly premium & the benefit will given according to principal premium 3) i.e. principal premium – 60K, after 30% discount premium is 42K, but all benefit will given according to 60K 4) Total amount will pay after maturity will 8.4 Lac. 5) When received the bond there was huge difference found 6) I call immediately again the above mention number for verification & they committed the new policy bond will generated & send to you 7) Till then no any revised bond received 8) Now they have stopped to pick my calls Please do needfull
                Sep 23, 2015
                Complaint marked as Resolved 
                Dear Sir, Complaint not resolved till date, neither company taking any action to resolve it. Tanks & Regards Sunil Singh Negi
                HDFC Life customer support has been notified about the posted complaint.
                Jun 17, 2015
                Updated by paras03
                issue not resolved
                Jun 17, 2015
                Updated by paras03
                i am not understand how the complaint is marked as a resolved
                Only making foolish to customer
                Jun 18, 2015
                Updated by paras03
                Is HDFC complaint resolving depart able to resolve the complaint freely ???

                Or the department is build to resolve the complaint in favor of company only
                Jun 20, 2015
                Updated by paras03
                Company is making fool to customers.
                Policy selling by fraud


                sunil negi
                Jun 24, 2015
                Updated by paras03
                Company is doing fraud with customers during selling of police
                be alert everybodh

                sunil negi
                Jun 26, 2015
                Updated by paras03
                hdfc life making turnover by fraud
                Be carefull everybody
                Sep 01, 2015
                Updated by paras03
                My complaint not resolved by the company till date
                HDFC Health Customer Care sends reminder sms only in odd timing like 1 pm to 3pm. It appears, they have no sense of business we must avoid dealing with such company VK GUPTA DELHI
                HDFC Health Customer Care sends reminder sms only in odd timing like 1 pm to 3pm. It appears, they have no sense of business we must avoid dealing with such company VK GUPTA DELHI
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                  F
                  Felicia P Paul
                  from Aluva, Kerala
                  Jun 14, 2015
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                  Address: Chennai, Tamil Nadu

                  I am Felicia P Paul, residing at Chennai, holding about 30 shares in the Depository Securities. DP ID IN 301549 Client Id 17107295 I wish to have the following for the sake of IT purpose Profit Less than One Year | For the year 2012 to 13 Profit more than one year | For the year 2013 to 14 Loss less than one year | For the year 2014 to 15 Loss more than one year | Kindly send the above details to my e mail id [protected]@yahoo.com Thanking you Felicia
                  HDFC Securities customer support has been notified about the posted complaint.
                  I am Felicia P Paul, residing at Chennai, holding about 30 shares in the
                  Depository Securities.

                  DP ID IN 301549
                  Client Id 17107295

                  I wish to have the following for the sake of IT purpose

                  Profit Less than One Year & Profit more than one year
                  Loss less than one year & Loss more than one year

                  The above details for the years 2012 to 2013, 2013 to 2014 & 2014 to 2015

                  Kindly send the above details to my e mail id [protected]@yahoo.com

                  Thanking you Felicia
                  i suggest you to write to customercaredept of Hdfc securities on [protected]@hdfcsec.com or call them[protected] to get the required statement..also..you can download this statement by loggin online to your trading account...under the tab History...
                  ... cheers!!...
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                    K
                    karhtik3
                    from Nadapuram, Kerala
                    Jun 14, 2015
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                    Address: Bangalore, Karnataka

                    During my account opening formalities the executive asked me to open a free HDFC DMAT account. Now I am getting mails and messages that you are crossed upper limit of RS200 which was never told to me as it was sold as a Free account for employees. Regarding this I have already visited nearest branch and given the DEMAT account closure form on 16th may and i paid RS.875/-and they said within 10working days you will get the 3/4th amount, but still now I am getting mails regarding the trading account statement and also money not yet reversed. Please look into this and request you to reverse the charges that was levied on me unnecessarily. I got call from HDFC regarding closure of Demat A/C, she said that again I need to pay RS 275/- for closing this A/C but you will not get any amount reversal and also she said DEMAT A/C is different Trading A/C is different, but I have not used these DEMAT A/C till now, I don’t know how to deal with it, kindly help me to get the A/C closure and reversal of 3/4th of the amount as she told, I have attached the receipt how much I paid on 16th may, This is my kind request for looking into this ASAP.
                    Dear Customer,

                    I will take it up with the concerned team. Request you to write at [protected]@hdfcbank.com along with your account details, contact details and the charges details. Kindly mention the Ref ID- TTU[protected] in the subject line. We'll check and get back to you.

                    -Anay
                    HDFC Bank Customer Assistance
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                      M
                      Mohammad Arif kareem
                      Jun 14, 2015
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                      Address: New Delhi, Delhi

                      Hi Team, This is a fraud complaint because I've not applied for any HDFC credit card and I'm in Dubai from last 4years. Yesterday I recieved SMS on my India number that my credit card application is under prosessing vide SP01081831. Kindly cancel this immidiatly else i will lodge an FIR. I would like to know how someone use my details and from where you get my details and issued credit card without any verification. Regards Arif
                      Dear Customer,

                      I will take it up with the concerned team. Request you to mail us at [protected]@hdfcbank.com along with message details and your contact details. Kindly mention the Ref ID- TTU[protected] in the subject line. We'll check and get back to you.

                      - Anay
                      HDFC Bank Customer Assistance
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                        Bishruta Bhowal
                        from Bengaluru, Karnataka
                        Jun 13, 2015
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                        Address: Kolkata, West Bengal

                        I have a salary account in HDFC Bank. I am using only this facility provided by the bank. But an amount 561.80 INR has been deducted in the name of Depository Charges from my account without my consent. I want to get back the money...Because I do not use any other facility of this bank knowingly. Thanks..
                        +1 photos
                        Dear Customer,

                        I will take it up with the concerned team. Request you to write at [protected]@hdfcbank.com along with your account details, contact details and the charges details. Kindly mention the Ref ID- TTU[protected] in the subject line. We'll check and get back to you.

                        -Anay
                        HDFC Bank Customer Assistance
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                          Rajinder singh loharia
                          from Mumbai, Maharashtra
                          Jun 13, 2015
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                          Address: Udham Singh Nagar, Uttarakhand

                          Respected Sir, I Rajinder singh (emp. code 103488) had been worked with HDFC BANK LTD in Rudrapur (0283) Branch from 05th Nov. 2012 to 27 Feb 2014 under mentor Anshu karanatak (A9725) . I have submitted my whole documents which is need for disburse the amount of PF But yet i have not received the Provident Fund amount or any Mail or Information of processing of Provident Fund. Kindly look into the matter & provide me the information about my Provident fund as soon as possible... Name- Rajinder singh Mob-[protected] emp code - 103488
                          Dear Customer,

                          I would request you to email us the above mentioned information & your contact details at [protected]@hdfcbank.com. The concerned team will revert to you on priority.

                          -Anay
                          HDFC Bank Customer Assistance
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                            veenananda
                            from Mumbai, Maharashtra
                            Jun 13, 2015
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                            Address: Lucknow, Uttar Pradesh

                            I have opened Demat Account with HDFC Sec. recently. Two days before, when I gave my pass book to print. I noticed that SMS Alert charges has been deducted from my saving bank account. I am not interested to deduct these charges. You are requested to return these charges to my saving bank account with immediate effect. And no deduction should be done without my concern in future. client id no. 51922379, VEENA NANDA A/C NO. 2439122.
                            HDFC Securities customer support has been notified about the posted complaint.
                            the paid service gets activated only on a/c holders consent...u might have agreed to activate onn...but now if not interested...I suggest you to write to their customer support desk on [protected]@hdfcsec.com or call on[protected] for resolution...
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                              loveram
                              from Amritsar, Punjab
                              Jun 13, 2015
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                              Address: Amritsar, Punjab

                              Dear I'm PB CUSTOMER OF HDFC BANK HOLDING 8+ accounts OF MY FAMILY MEMBERS I HAVE PAYED THE CREDIT CARD BILL AGAIN ITS SHOWING SOME AMOUNT WITH LATE FEES CHARGES KINDLY WAIVE OUT THE LATE FEES CHARGES OR HAVE TO STOP MY BANK ACCOUNTS IT WILL BE HIGHLY APPRECIATED THXX RAM [protected] Card ending 9014 [protected] Sent from my iPhone
                              Dear Customer,

                              I will take it up with the concerned team. Request you to write at [protected]@hdfcbank.com along with your account details, contact details and the charges details. Kindly mention the Ref ID- TTU[protected] in the subject line. We'll check and get back to you.

                              -Anay
                              HDFC Bank Customer Assistance
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                                PoornaChandra Thejesh
                                from Bengaluru, Karnataka
                                Jun 13, 2015
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                                Address: Bangalore, Karnataka

                                I have applied for home loan for HDFC under application/File nos[protected]. paid Rs 13+K as processing fee, .however the property had issue i have not go ahead with home loan requested HDFC to return processing fee after deducting any administrative charges. However they are not responding to my mails and they are repaying my processing fee. Could you please help me to resolve this urgently [protected]@hdfc.com AttachmentsApr 14 to me, jayam Dear MR CHIKAMAGALURKRISHNASHET POORNACHANDRA THEJESH, It is a pleasure to have you as our valued customer. This is further to our intimation regarding approval of your loan. The Letter of Offer detailing terms and conditions of the loan is attached. Also attached are "Other Conditions forming part of the Offer." We look forward to hearing from you. Yours faithfully, RADHAYYA S M __________________________________________ HDFC - Customer Care BASAVESWARANAGAR : [protected] www.hdfc.com 2 Attachments Preview attachment D:/JavaApps/EMAIL-SERVERv1.1/Temp/[protected]_1_3.pdf PDF D:/JavaApps/EMAIL-SERVERv1.1/Temp/[protected]_1_3.pdf Preview attachment D:/JavaApps/EMAIL-SERVERv1.1/Temp/Terms and Conditions.pdf PDF D:/JavaApps/EMAIL-SERVERv1.1/Temp/Terms and Conditions.pdf [protected]@hdfc.com AttachmentsApr 14 to me, jayam 2 Attachments Preview attachment D:/JavaApps/EMAIL-SERVERv1.1/Temp/[protected]_1_3.pdf PDF D:/JavaApps/EMAIL-SERVERv1.1/Temp/[protected]_1_3.pdf Preview attachment D:/JavaApps/EMAIL-SERVERv1.1/Temp/Terms and Conditions.pdf PDF D:/JavaApps/EMAIL-SERVERv1.1/Temp/Terms and Conditions.pdf PoornaChandra Thejesh May 13 to radhayyasm, jayam Dear Sir/Madam, Based on my further finding the property what i have finalized had litigation in the court with suite nos OS 52/2211/2007, which your legal team not able to identify. So i am not going ahead with buying this property, i kindly request you to cancel my loan application, return the property papers and return the processing fees at the earliest. Best Regards, PoornaChandra Thejesh [protected]@hdfc.com May 15 to me, jayam Dear Sir The legal is yet to pursue the additional document and clearance is not yet given by legal, Kindly note, the Processing fee cannot be refunded as mentioned in the signed application and DO you Know form, your loan application will be kept open for 6 months and we can fund for any other property selected by you based on the legal and technical clearance. Best Regards, Radhayya. S.M.
                                +2 photos
                                Mar 1, 2018
                                Complaint marked as Resolved 
                                Bank refunded processing fee and complaint is resolved
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                                  mohammed.azzhar
                                  Jun 12, 2015
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                                  Address: Hyderabad, Andhra Pradesh

                                  Now its almost 1 month i have been following up for payment. I have taken the click 2 invest proposal online with my credit card. When i came to know about service issues were customer service are raising just repeated queries during my proposal i have withdraw the proposal with in 2-3 day. But when i am following up with refund fund they are just closing the interaction. No 1 is responding correctly..Please help out. Please find below my details' Application No.: S[protected]/Proposal No.: 17623509
                                  HDFC Life customer support has been notified about the posted complaint.
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                                    Sathishedup
                                    from Bengaluru, Karnataka
                                    Jun 12, 2015
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                                    Address: Bangalore, Karnataka

                                    Hi Team, Recently i took a credit a credit card, one girl called and explained some benefits, when i used my HDFC card i will get 5% cash back offer and some other things, but once i swiped my card of Rs 1000 instead of getting cash the amount getting increased to Rs 1028.00, what is this ..? now i am not ready to pay my bills, until it get resolved, kindly contact me on [protected]. Regards Sathish E
                                    +1 photos
                                    Dear Customer,
                                    I will take it up with the concerned team. Request you to write at [protected]@hdfcbank.com along with your card details, contact details and your concerns. Kindly mention the Ref ID- TTU[protected] in the subject line. We'll check and get back to you.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      lamimbobby
                                      from Changanacheri, Kerala
                                      Jun 12, 2015
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                                      Address: Ernakulam, Kerala

                                      I have recharged my videocon D2H account bearing ID no.73494640 yesterday with my HDFC credit card ending with 9114 for Rs.590. The payment was made and I got a confirmation message in my mobile regarding the same at 20.31.51 on 11.06.2015 that the amount was spent on VIDEOCON63495. But my D2H service is not recharged yet. Please do the needful.
                                      Dear Customer,
                                      I will take it up with the concerned team. Request you to write at [protected]@hdfcbank.com along with your card details, contact details and the transaction details. Kindly mention the Ref ID- TTU[protected] in the subject line. We'll check and get back to you.

                                      -Anay
                                      HDFC Bank Customer Assistance
                                      I have recharged my videocon D2H account bearing ID no.96928639 yesterday with my HDFC credit card ending with 9979 for Ra's.2424. The payment was made and I got a confirmation message in my mobile regarding the same at 15:21:19 on 05.11.2015 that the amount was spent on VIDEOCON63495. But my D2H service is not recharged yet. Please do the needful.
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