HDFC Bank Complaints & Reviews

MEMBERSHIP FEE INCL ST AND CESS Charged For Credit Card Dear Sir/Madam, I am HDFC Credit Card Customer. Would you please explain to me why charge ST and CESS on Credit card fee(Rs-673.04) This is 4th time you guys charging me the same Requesting you to explain what would have caused this charge on my Credit Card Account. Or Please cancel my Credit card.. please For more info call : +91 [protected] or mail: [protected]@gmail.com Thanks Deviprasad PH

My son Mr S.Srikanth Bharadwaz has taken personal loan after a waiting period of 30 days.He has submitted ECS form of ICICI Bank.When recovery started we came to know that his ecs has been rejected with the reason signature differs.By that time he has gone to US and re submission of form is not possible.Hence I requested your people that I wlil pay installments by giving ECS or any other mode which is acceptable to your Bank except ECS from my son.I contacted one person who has introduced himself as Manager of Begumpet Branch and he told other than ECS form of my son they will not accept any payment by me.But they are accepting installment with penalty.What I have said is that you are accepting installment money with penalty.Then why do not accept installment from me within time so that I can avoid penalty. He is unable to understand and very arrogant. Now I request you to accept installment every month if I will pay within time either my ECS or NEFT or any other mode of payment so that I can avoid penalty. Loan no is agr no 30685596.my mail [protected]@yahoo.com.please reply to me immediately

Worlds worst customer care services i have ever faced for last 2 months i am try to follow up for my policy cancellation but no one is even bothered to revert back ..i hope this is monitored & some one who has respect for customers works on this & help me out ...

i worked with hdfc bank as a cse coex now i resigned i want to apply for pf but the hdfc bank people not helping me past one month iam asking for pf a/c num but this people not helping me please do the need full emp code: 120847 emp name anil kumar email id kodatala.[protected]@gmail.com [protected]

Hi, I am Amruta Ganesh Kulkarni. I have cleared the outstanding amount of the HDFC credit card in the last week. I received a call(after n number of follow ups) that I will get the NOC within 24hrs on my personal email id. I informed them that this is urgent & to send it on the committed time. However, I have still not received the NOC. Please look into the same & kindly treat this as priority. My details are as below: HDFC Credit card no. [protected] Email id : [protected]@gmail.com

Calling the credit card company from last 2 months to get my upgrade card but still no response and when ever i call they request for resend and its been 3 times by now but currently no response from spoke to all levels in the Customer Care and in branch but still no use also sent the document from courier and its been 2 weeks but no update on it... The worst experience ever from any service i have been using till now

Dear All, We had taken a home loan from HDFC limited in January 2010 for Rs 575000 for a tenure of 5 years (60 EMI)on fixed and then floating rate of interest, when interest rates got moved up we have asked to pay extra on our EMI but when the same got came down they have not reduce the same and continues follow ups and request HDFC official has asked to give official request for reduction of interest rates and took some charges too. After paying full loan amount including interest part we have been asked to pay further Rs 26000 out of which RS 11000 already debited from our account, and that without prior confirmation and confirmation . I have never been more disappointed with a bank's services in my entire life and shall be communicating this in a letter to the head of customer service India when we track down a name finally. Loan A/c[protected] Regards, Vimal C. Jain/Ashish Jain [protected]@yahoo.com [protected]/[protected]

Dear sir/madam, My name is V.Radhika. I have been placed a request for Credit Card through one town branch - Vijayawada on 11th May'2015. Actually I applied this for second time. The branch people said I have eligibility for Credit Card and they were applied through my net banking and said I got a call on next day. But I didn't received any call till a weak and when I was checked it online through ref.number it showed the status - Disapproved. The same thing has happened on October'2014 when I applied this for the first time. That time the credit card worth Rs.75000 credit limit approved to the employee, who is working with me and with same company (colleague) and also she is getting the same salary comparing with me, though the same bank. But my application has been rejected. Then branch people said to me that I have to apply the second time only after 6 months. After that my has salary has been increased and I applied for credit card through same bank for second time after 7months. But the same thing has repeated which was happened first time and same reason shows that - 'DISAPPROVAL OF THE CREDIT CARD APPLICATION DOES NOT REFLECT IN ANYWAY ON YOUR CREDIT STANDING OR YOUR FINANCIAL STABILITY'. I can't understand the perfect reason and the branch people also not saying the correct reason for Disapproval of the Application. When the bank saying the same reason before 7months then how can it repeat the same thing after the increase of my net salary. I'm maintaining the HDFC salary account from last three years but the bank has not given any offers to me and now saying I'm not eligible for bank products. I want to know the correct reason for rejection because I'm not a defaulter in any way or anywhere. ***My Credit Card Application Reference Number - [protected]SI***

I WANT TO OPEN MY MAX SAVING ACCOUNT IN THE BRANCE OF BEGUSARAI BIHAR. ONE PERSON NAME RAVI COME MY HOUSE AND TAKE ALL DOCUMENT FOR ACCOUNT OPENING. AND MY CHEQUE DATE OF 22 MAY BUT HE SEND MY CHEQUE THE DATE 21 MAY SO MY CHEQUE BOUNCE AND MY ACCOUNT NOT OPEN AND DEBIT 190 rS FROM MY ACCOUNT. KNOW I WANT TO KNOW WHAT I DO NEXT. PLEASE ADVISE ME.

My ICICI bank credit card got stolen and when I called the customer care to get my card blocked they told me that my card was used at an HDFC bank ATM. So i went to HDFC bank and submitted an application alongwith a FIR copy for the footage. BUT there was ne response from their end, and when i visited the branch they said that the camera has some problem and so you won't get the footage. I raised this matter to the manager and he promised me that he will call me update me about the status, but still i haven't recieved any call from them. THANK GOD that I am not an HDFC bank customer. other wise with such an experience i would have definitely closed my account and shifted to some other bank.

An unauthorised transaction was done on my Credit Card on 29/05/2015 for which i have made complaint to the customer care executive and got my card blocked. It was told that send a mail to "cc.[protected]@hdfcbank.com" raising the dispute by filling the Card Holder Dispute Form. When i sent the mail, it was not delivered. Again i called Customer Care, it was told that the correct mail id is "cc.[protected]@hdfcbank.com". I again sent the mail & again the mail was not delivered. I am fed up with HDFC Bank Services as in the last 2 years, i have to follow up n number of times regarding various issues. I dont know what to do next. Each and every time they take 10-15 minutes hence further loss of call charges are there.

Dear Sir, I am Rinku Mittal from Haridwar. I am using HDFC Superia Credit Card ending ****6720. One day I got a call from [protected] HDFC Bank sales executive. I dont remember the name of the person but he gave me the name of person raju datta from kolkata office and office number[protected]. Initially he told me the following  Your Credit card has a lot of offers.  You can get discount on every purchase of online sites (e.g. Flipkart, Amazon etc.) and top stores (e.g. Reliance Super Mall, Shopper Stop etc.).  The above is always with your card that means you will get discount life Time on your credit card.  The Credit card will be life time free. There is no, one time Charge will be taken from you per year.  To avail this you need to take a Health Insurance and a Life Insurance from HDFC ERGO.  The Premium of around 500rs and processing fees will be deducted per month from your credit card for two years. After hearing the above, I told him, I don’t need any Insurance as I have everything. He told me, Sir don’t worry about the above premium, it just a security deposit kind of thing. If you will not claim anything in the coming two year the whole premium will be returned to your credit Card again. After much dilemma I finally agreed to take the above Insurance by thinking such discount offers etc. I also asked him please send me a written document which states that the above offer will be valid for my credit card life time. He ignore the above statement sometime but when I asked for written document frequently in the conversation, he told me it will take around 45 days to prepare the written document of the above offer. Now They have deducted the premium of Rs.497.44 in this month plus 300 rs processing fees from my credit card. The Policy Number is[protected] . The sales executive also provide me this office Number[protected] and told me that I can reach mr raju datta any time in office hour whenever I face any issues regarding any discount on my credit card. Now the Real Fact of the above things: Currently I am not getting any discount from my credit card on purchase from online sites or Big stores. I called to customer care they have not given any information regarding this. Please clarify this matter or i will take action. Regards, Rinku Mittal [protected]

Iam affraid that in my CIBIL report page number 4 1st section credit card still showing outstanding. I belive that i paid full amount of all my credit cards outstandings and i have not done any settlements of my credit cards why because i was working in Banking industry due to banking policy i should not have any pending outstanding of credit cards so i have closed with full amount. Now i have checked my CIBIL report there is one credit card is still showing as outstanding pending which is not correct. Kindly check and send me the card details to check with bank locally or please update the correct details of my CIBIL report and confirm me. Iam looking for your cooperation. PAN Number : BWBPS5455D Name : Saravanakumar VK Attached the CIBIL report for your reference. Rgds Saravanakumar VK

Hi, I am from chennai. Complaint is on security who speaking harshly to the customer in Thiruverkadu HDFC ATM., near siva agency. Date june 1st. 7am Its very bad to behave by a security on customer who coming to ATM. Its very uncomfortable that he is sitting inside the ATM itself, can't type pin code freely. Please take some needful actions.

Dear sir I want to inform to you that S.B.INSURANCE BROKERS call me and said if I take policy premium 30000 annually. he will arrange of personal loan amount of 300000 from HDFC LIFE INSURANCE COMPANY but after taking policy i till now i can't get loan amount. For same i called him but he is not receiving any call from my side and not responding any massage . i don't sign on policy paper . how did hapen generate my policy ? For your reference I am sending recording of conversation with the broker (name as per him—ARNAV AGARWAL/Karan Tomar ) and mail send by him for your kind support to retrieve my money value his mobile no [protected], [protected]. his sended mail :- (From: "Vishal Agnihotri" Date: Mar 30, 2015 9:40 AM Subject: Govt apporaval loan To: Cc: Dear Customer, To achieve your govt loan approval letter. Please download the PDF file and enter your password. Your password is your first name and last 4 digit of your area pin code. As like as mention below, for example:-HDFC012345 Your Password is, HDFC2345 Regards, ( Vishal Agnihotri)) My Policy Number:- 17577605  Full Name of the Life Assured:- Bhamarbhai Pirabhai Prajapati Date of Birth:- 05/01/1992  Name of Nominee :- Prajapati Pirabhai chhaganji  Premium amount :- 30000  Communication Address(him as per said by mobile [protected]) :- B-weeing, block-18 honey comb bilding 2nd flor r b mehta mrg op canera bank est mumbai 400077 Your response is highly waited Please help me sir Thanks regards BHAMAR BHAI PIRABHAI PRAJAPATI [protected] [protected]

my customer no. 22727096 hdfc cutomer id hi i have credit card which hostiled i dont know why it happened im in financial crisis but this month my salary got swiped by your hdfc bank credit card division but they promised me that i have to pay only Rs.54, 000 but in my a/c they deducted Rs.25, 593 and yet to pay 76, 000 i dont know about your promise and commitment to customer if somebody has a/c with you. You can do anything without their permission this is how you treat customers. Because of this i dont have single penny in my hand this is the worst case in my life i really hate HDFC bank and im going to take action against this please provide proper response im loyal customer since 2007 but treated like i dont have word to say this is simply killing customers loyalty if anything can be done from your side if you have authority. please revise my charges in my a.c i have -76000 it is ridiculous please give justice im willing to pay my outstanding if it is proved dont cheat innocent customers even they are tenured more than 8+ years this is truly degrades your values i want to go further with hdfc but it treats me nuts and guides me to find a legal solution for this im paid 26000 willing to pay only 30000 thousand thats what i can do please give me justice review my a/c thanks i have no source to live my life without notifying me they are deducting the money for no reason this is truely injustice this cant be happen to any of our customer they loose trust in banks.

I had hotlisted my credit card and applied for a new credit card with the HDFC Bank. No one took care of my application and I finally had to go to the bank to apply for a credit card. While I was sitting with the Branch Manager of Miyapur branch, Hyderabad, Mr. Srinivas Paboju, he said he would like me to invest more with the bank and said that he will make sure I get the best credit card for my needs. He sold me an insurance plan and said that every year it I will have to pay 1 lac through my credit card in installments. Well, four months have passed and I have not recieved my credit card till date. However, they charged my credit card for the insurance plan they sold to me (which I had agreed to buy out of courtesy) and now they are threatening me to pay it. When I dont have a credit card for four months, how can they charge it?? And why should I pay? Without my credit card I went through a very challenging time for last four months due to my hectic travel. The customer care of HDFC has behaved extremely insensitively. I still receive threatening calls to pay my caredit card which I dont have. I want to sue the bank due to the mental trauma they have caused me.

sir, i issued a credit card from hdfc bank, the email address is incorrect in the letter issued by the bank for which i write an application in the hdfc bank sec.37 chandigarh branch but till date my email address is not corrected and I have not received any email in my email i.d. which shown poor service of the bank to their customers. so please send me the message on my email i.d. for coorection the email address. thanx.

Dear Sir, Ref. : Credit Card No. [protected] I say that, i have received threatening telephone call on dated 29.05.2015 at 10.14 hours from phone no.+91-[protected] | +91-[protected] from HDFC Bank, Collection Division, KanjurMarg, Mumbai and said that, pay the outstanding amount immediately otherwise i will come at your residence thrash, beat you and all your family members till death, also said that, after my death will remove...

1.Myself Shantanu Gupta (customer id 54754903, classic customer, HDFC bank ) applied for HDFC SL Progowth plus application no.[protected] after consultong with Mr. Prem sagar Gupta on 25.04.2015. 2.Payment of Rs. 100000 was also deducted from my account on 27.04.2015 but never verifaction call for around 7 days. 3.Even after requesting for manual verification no one turn up, consequent to this kind of indifferent attitude I decided to cancel my policy on 08.05.2015. 4.And now even after repeated and regular followup I have not received my refund. 5.Kindly look into the matter. I hope that I get a speedy redrssal. Regards, Shantanu Gupta Asst. Director Military Engineer Services Ministry of Defence. Ph. no. [protected]