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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 1398

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R
rajimpressions
from Pedana, Andhra Pradesh
Jun 18, 2015
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Address: Hyderabad, Andhra Pradesh

There is lot of delay in receiving the SMS alerts from the HDFC Sec. Im receiving them after the market has stagnated. This is really sickening. There is no point in investing at that point of time i.e. at 10.30am after the market has been stabilised. I wanted the alerts before 9am so that I can plan my Intraday investments. Even a layman can do prediction after the market has started.Please look into this matter. [protected].
HDFC Securities customer support has been notified about the posted complaint.
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    knrprabu
    from Coimbatore, Tamil Nadu
    Jun 17, 2015
    Resolved
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    Resolved

    Address: Erode, Tamil Nadu

    Applied loan and got approved. They told 140000 approved and for that emi is calculated. But after loan disbursed got msg that 142111 has been done.when I called erode bank loan in charge say its for insurance. I did not informed already regarding insurance. But they get sign for in middle of loan documents and put themselves. Cheating poor people.
    +1 photos
    Aug 6, 2021
    Complaint marked as Resolved 
    Dear Customer,

    I would request you to email us at [protected]@hdfcbank.com along with your loan account details, screenshot of the message, complete issue & contact details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

    -Anay
    HDFC Bank Customer Assistance
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      Shivam Dalmia
      from Bengaluru, Karnataka
      Jun 17, 2015
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      Address: Bangalore, Karnataka

      I had undergone medical tests as part of HDFC Life's insurance policy check at RV Metropolis, Bangalore in March 2015. At the diagnostic center, there was much confusion regarding my tests, and after some time, the HDFC Life customer service told me that I'd have to pay for the tests. I agreed to this on the condition that they provide me my reports regardless of whether the proposal was declined or not. The tests were done, and due to my heart condition, the proposal was declined. However, the company is refusing to share the reports with me, even though I have paid about Rs. 2500/- for the tests. I have investigated elsewhere, and it is obligatory for the company to provide the reports if they have taken money for the test, whether the proposal is declined or not. I need the reports as otherwise I'd have to get the tests done again, which would be a waste of time and money. I have already called/emailed/met the HDFC life officials with this request but they keep declining my request. I request them to kindly understand the situation and give me a copy of my reports.
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        rohitnig
        Jun 17, 2015
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        Fraud and Mis-selling of a Policy

        Address: Pune, Maharashtra

        I am (was) the owner of policy number 13416760, which I successfully closed on 18th of April, 2015. I wish to raise a complaint against the miss selling of this policy to me. I am raising this complaint as per the advise of the HDFC Life employee who helped me close this policy. I wish to make it clear that from now on, I'd not have any business with HDFC Life. The HDFC Life agent advised me into buying this policy with a document showing...
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        rs2015
        from Siwan, Bihar
        Jun 17, 2015
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        Address: Lucknow, Uttar Pradesh

        Dear Concern, This is in Reference to My Credit Card Application Number CC22851775 under Ref No. [protected]N3. Today, I have checked the status showing Disapproval of the same. Request you please brief me about the same on my mail ID or contact to me. This is very shameful about your bank and your agencies guys who misunderstood the customers i.e salary should be only 15000/- and your credit card would be make in next 10 days once processing of your file. This is such a very...disgraceful Will never ever suggest to anyone for taking services of the HDFC bank... Regard's Ravi Saxena
        Dear Ravi,

        I would request you to email us at [protected]@hdfcbank.com along with your credit card application details, complete issue & contact details. Kindly mention ref ID- TTU[protected] in the subject line. Will revert to you on priority.

        -Anay
        HDFC Bank Customer Assistance
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          A
          Ayan1234
          from Kolkata, West Bengal
          Jun 16, 2015
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          Address: Kolkata, West Bengal

          Sir, I wanted to purchase a flat at Spandan (1 Bhk) at Shukhobrishti Housing Plot at No E/1/E/2 Rajarhat Newtown Action area III kol-700135. I was forced to buy the Project Brochutre for Rs 750/- without allowing me allowing me to open the brochure and look into the terms and conditions mentioned in it. I bought the brochure at HDFC Bank Sarat Bose Road. Those people who were selling the brochure were representing Bengal Shapoorji Housing Development Pvt ltd Kol ( email Kolkata.[protected]@shapoorji.com ). They told me unless I pay Rs 750/ for the brochure I cannot look into the terms and conditions mentioned inside the brochure. After payment of Rs 750/- I was allowed to get a look inside the details in the brochure. The terms and conditions mentioned inside the brochure for 1bhk flat were it is written the gross monthly income should be within 15000/- per month. As my income xceeds much above the above amount so I was not qualified to apply for the 1Bhk flat. So if they had allowed me to look at the brochure I would have paid Rs 750/-. So I feel the company fooled the people for buying the brochure before looking the terms and conditions inside. I fel this a clear case of misleading add were a company makes money through selling brochures at high price without a chance to look inside before buying. Thanking You Yours Faithfully Mr. Adhip Kumar Das Ph Number:[protected] (Please call between 11am to 3pm) 17 Behari Doctor Road kol 700025
          To
          Bengal Shapoorji Housing Development Pvt. Ltd and WEST BENGAL HOUSING INDUSTRY REGULATORY AUTHORITY

          Respected Sir or Ma'am

          Sub: Adopting not ethical methods in the process.

          I, Rudrani Chowdhury am an executive working for M/s Tata Projects Limited. I joined the company in July 2018.

          In my eagerness to acquire an affordable property around Kolkata I had applied for the Spriha class of housing in your acclaimed project under BSHDPL.

          In my declaration for the application, I had mentioned about my IT return for the financial year 2018-19, because I have been employes only from JULY 2018 though it was mentioned that allotment was to be determined on the basis of annual income for the financial year 2017-18.

          I do not stand to be selected for allotment of Application No: 120456 -- Apartment no. H/106/0405(Spriha) at Sukhobrishti, Phase 9 vide your letter Ref No. P9/120456/IFD dated 08.06.2019. I was astonished to see that i have been selected.

          Accordingly, I submitted the necessary documents as per the GTC applicable. My eligibility in the draw of lots had convinced me that my IT return for 2018-19 was accepted as my basis of income.

          However, subsequently, I received calls from Shukhobrishti office (Mr. Palash Mitra) asking me to furnish my IT return for the financial year 2017-18. I had filed my IT returns for the financial year 2017-18 declaring therein the meager sum of INR 3000 per month that I used to receive from my family to sustain during[protected] post graduation course and also because I had started to file TAX returns for availing the IT return for the 6 months internship that i had done from Dec 2015-May 2016.

          I promptly sent the scanned signed copy of my 2017-18 IT returns. Following this, I once again received call from Shukhobrishti office(or from Mr Palash Mitra) to send my IT return for 2017-18 asking me to declare that I was a self employed person filing income tax knowing that I was not. That scanned copy of my signed declaration was also sent to you through email though it was never confirmed or acknowledged. Thus this made me realize that it was not accepted and I was not eligible, as this is not by ethical means.

          As i was worried, I re read the GTC (Provisional), Point no. 9 attracted my attention which specifically states that if at any stage it is found that the applicant had applied although he/she was not eligible, the allotment shall be cancelled summarily.

          I am apprehensive that my eligibility for draw of lots and subsequent allotment of apartment on the basis of IT returns for 2018-19 might always remain as a sticking point in the future.

          I have just begun to step in my career and I believe I need not indulge in any impropriety-however subtle it might be, at any stage of my professional life.

          I request you to consider my case sympathetically and consider me as ineligible for the draw of lots on the basis of IT returns furnished for 2018-19 and refund my application money accordingly.

          Will be awaiting your response.

          My 5 mails to kolkata.[protected]@shapoorji.com have remained unresponded to and two mails to [protected]@shapoorji.com have been sent back as the mail ID doesn't exist.

          I am hopeful that my mail to WEST BENGAL HOUSING INDUSTRY REGULATORY AUTHORITY will be acknowledged and looked into.

          Kindly do contact [protected] or [protected] as alternate numbers if [protected] is not available.

          Thanking you,

          With best regards,

          Rudrani Chowdhury
          Visakhapatnam
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            Harsh Baid
            from Kolkata, West Bengal
            Jun 16, 2015
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            Address: Kolkata, West Bengal

            I have been trying to update my address with HDFC Securities for my Trading Account[protected] for several months now but hardly getting any support. My physically submitted applications at trading office of Garia was misplaced by the bank representative. Then when I contacted the customer care I was informed to courier the application directly to the Mumbai customer care desk. Hence, I had couriered an address change request to your Mumbai Office (Customer Care Desk HDFC securities Limited, Trade Globe, 2nd Floor, Kondivita Junction, Andheri Kurla Road, Andheri (East), Mumbai - 400 059) on 6th May 2015. The address change form and the necessary proof were received on 7th May 2015. However, the address was not updated and nothing was communicated to me by HDFC Securities. Now when I am following up with the phone banking I was first informed that we have not received any application, when I confirmed that the courier has been delivered then I was informed that the application has been rejected because it is not stamped by the local bank representative (which was not informed as a mandatory requirement). Would request to take up the matter and get my address updated as its not desirable that I again submit a fresh application and incur the courier charges again.
            +1 photos
            HDFC Securities customer support has been notified about the posted complaint.
            Jul 03, 2015
            Updated by Harsh Baid
            20 days have gone but no response
            Jul 13, 2015
            Updated by Harsh Baid
            Nobody is responding from HDFC Securities
            Still awaiting any response on the same
            Still awaiting any response on the same
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              AnkurArora1987
              from Gurgaon, Haryana
              Jun 16, 2015
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              Address: Meerut, Uttar Pradesh

              Dear Team, I have paid a Premium of Rs.1850 for a health insurance policy for my parents. But the policy terms and conditions were not according to my requirement and was communicated wrongly. I have been following up from last more than 20 days but till not haven't got any refund. Need your urgent attention. Ankur Arora +91-[protected]
              +1 photos
              HDFC Life customer support has been notified about the posted complaint.
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                arun.biradar
                Jun 15, 2015
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                Address: Thane, Maharashtra

                Hi, In my card there is one transaction on 23 may for Rs 5070 from www mobikwik com New Delhi, but I have not visited to New Delhi nor have I done any online transaction on 23 May. Can please check why this payment has been added to my account. Card No ending with 1491 Date of Birth 26-Jun-1981, EMAIl id - arun.[protected]@gmail.com Mobile [protected]
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                  rohitraj9680
                  Jun 15, 2015
                  Resolved
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                  Resolved

                  Address: Patna, Bihar

                  This is in reference to the transaction made into my account without intimating me by hdfc bank. An amount of Rs 842.70 has been debited on 12 Jun 2015 from my salary account, mentioning about 'depository charges DEPOSITORY CHARGES MAY[protected] on Salary account. Please look on priority. Regards, Rohit Raj
                  +1 photos
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  Dear Customer,
                  I would request you to email us at [protected]@hdfcbank.com along with your account details, details of the charges & contact details. Kindly mention ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                  -Anay
                  HDFC Bank Customer Assistance
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                    Siddharth Zalavadiya
                    from Ahmedabad, Gujarat
                    Jun 15, 2015
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                    Address: Ahmedabad, Gujarat

                    I have salary account with HDFC bank and I wanted to invest to my some money so I visited HDFC bank here in Ahmedabad(Bopal Junction Branch). I wanted to buy Mutual funds and Mr Mohammadshahid Ansari Attanded me. He explained me that you will get more returns in our other investment policy and He also mentained that I will get 13% to 18% average return in our investment policy. I was agreed to invest in this policy but I had never signed in form of this investment. Next day 25000 deducted my my account and I got message from HDFC bank that "Dear Customer, pls note important details regarding your insurance Application No. XXXXXXXXXXXX44848"; INR 25000 premium payable on annual mode for 10 year(s). TnC apply-HDFC Life. I was socked after read this message. when I called mr Ansari he said only one thing that He submitted form by my permission because my signature was on the form. I have certain issues related this: 1. I was never maintained that "POLICY IS LONG TERM POLICY". 2. It is not an Investment Its a Life Insurance 3. I had signed on mutual funds form then how my signed came in form of Life Insurance? Obviously, I had gone to buy mutual funds and He took my signature in form of Life insurance form by cheating and also used my documents which were given for Mutual funds. Its fraud as well as mismarking on name of HDFC. Mr.Ansari Attanded on your behalf. I was not expecting this from HDFC bank and very obviously I need my money back. If you can't do this I am ready to do legal process because 25, 000 is not small amount for me. Another thing is that I have not get any other documents by mail or courier for this life insurance. I can't track my policy status. This was very bad experience with HDFC so now I am not going to invest anything with HDFC bank. I need my money back at any cost. Please reply from your side what can you do otherwise I will have to go for Legal action against Mr Ansari as well as HDFC. Call me for any console my number is [protected]
                    HDFC Life customer support has been notified about the posted complaint.
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                      Mohit Adhiya
                      from Ahmedabad, Gujarat
                      Jun 15, 2015
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                      Address: Junagadh, Gujarat

                      IN VERAVAL HDFC BANK THERE ARE OLD MACHINES OF ATM WITH OLD SYSTEM WHERE WE NEED TO INSERT ATM INSIDE AND HAVE NO EASYNESS IN SUCH CASE WHERE MY ATM WAS INSERTED INTO IT AND IT DIDNT CAME BACK AND EVEN AFTER NEXT DAY WHEN MY ATM IS AVILABLE IN BANK THERE IS NO ANSWERS WITH EMPLYOESS AND HDFC MANAGER TO HOW TO GET IT BACK WHICH IS VERY FUNNY AND WORST SERVICE .i ADVICE NOT TO OPEN ANY BANK ACOOUNT WITH HDFC IN FUTURE.
                      Dear Customer,
                      We request you to mail us at [protected]@hdfcbank.com from your registered e-mail address with your a/c or card details, date of retention, exact location of HDFC Bank ATM and ref no TTU[protected] in subject line. Please visit the below URL to get the complete address of the ATM: http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-atm.

                      -Anay
                      HDFC Bank Customer Assistance
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                        Kumar Naveen
                        from Gurgaon, Haryana
                        Jun 15, 2015
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                        Complaint against HDFC Ganeshpur Branch, Roorkee. Needs Immediate Intervention! Urgent!

                        Address: Haridwar, Uttarakhand

                        This is in regards to misbehave with Mr. Bajrang Agarwal (my dad) at HDFC Ganeshpur branch, Roorkee on 13th June' 2015 at 12:28PM. He had visited the branch carrying 1 Lakh rupees to open a saving account in HDFC bank. However security guard did not allow him to enter in the branch saying "Branch is closed and no one is available at this time. Go from here". My dad requested security guard to allow him to speak to manager as that was...
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                        kasi_108
                        Jun 15, 2015
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                        Address: Chennai, Tamil Nadu

                        previously i was a credit card holder of HDFC Bank and due to some reasons that card was setteled..and i made a payment what they intimated me.. and after 2 years am applied again for creditcard. noe they rejected my application and my credit score is very good.. they rejected my application without any reason
                        Dear Customer,
                        I would request you to email us at [protected]@hdfcbank.com along with your application details & contact details. Kindly mention ref ID- TTU[protected] in the subject line. Will revert to you on priority.

                        -Anay
                        HDFC Bank Customer Assistance
                        if i have to submit there than why this forum?
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                          asds1990
                          from Kolkata, West Bengal
                          Jun 15, 2015
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                          Address: Chennai, Tamil Nadu

                          Dear Sir, I am using HDFC credit card . On 10th of June I got call from 140 no series. A lady told me about insurance policy.I told her that I have no interest in Accidental policy but she told me that is compulsory and totally refundable. After activation of policy I asked to HDFC credit card customer care . They told me that there is no refund in policy and not mandatory policy in credit card. Then I called to HDFC ERGO customer care regarding cancellation of policy on 11th June. He gave me request no 11714632 and Policy ref no PN[protected] and told me that if i cancelled policy within lookup period then whole amount will be refunded. Next day got call from HDFC ERGO for confirmation of cancellation. I recieved the call and request them to cancel the policy. They told me that it will be cancelled within 10 days. But now I am getting again from 140 no. series. A lady name priya is talking very rudely that policy cann't be cancelled and if you cancelled than no amount will be refunded. I want to know why policy cann't cancelled. I have raise request on 11th June then whole amount will be refunded. Kindly refund my whole amount and take strong action about such fake peoples.My policy no is 52045824. Regards Amit Singh Mob: [protected] Email: [protected]@gmail.com
                          HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                            capulet
                            from Mumbai, Maharashtra
                            Jun 14, 2015
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                            Address: Mumbai City, Maharashtra

                            HDFC bank has gone crazy like anything they have started deducting TDS from salary account on amount credited by company. However my employer is already deducting TDS and now these people are deducting double TDS. Its really unfair and unpleasant and does not suits the reputation. Unhappy Customer, Vishal Deore
                            Dear Customer,

                            I will take it up with the concerned team. Request you to write at [protected]@hdfcbank.com along with your account details, contact details and transaction details. Kindly mention the Ref ID- TTU[protected] in the subject line. We'll check and get back to you.

                            -Anay
                            HDFC Bank Customer Assistance
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                              NDG1234
                              from Baramati, Maharashtra
                              Jun 14, 2015
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                              Address: Bangalore, Karnataka

                              Hi Team, I have done two fund transfer to other bank account by net banking. As per net banking fund has been transferred but receiver is not received the amount. Reference No :[protected],[protected] Please look into this urgently and update us. Thanks and Regards, Nandakumar Bhat +[protected]
                              +2 photos
                              Dear Customer,

                              I will take it up with the concerned team. Request you to write at [protected]@hdfcbank.com along with your account details, contact details and transaction details. Kindly mention the Ref ID- TTU[protected] in the subject line. We'll check and get back to you.

                              -Anay
                              HDFC Bank Customer Assistance
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                                shailesh82
                                Jun 14, 2015
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                                Address: New Delhi, Delhi

                                I had salary account with HDFC bank a/c no: [protected]. I closed this account because they convert this account to saving a/c with minimum balance of 10, 000 per month without my knowledge and any notification via email. That's why I have to pay Rs 5, 500 no maintaining the balance charges to close the account. My request is to refund this money as they have not send any notification as they're going to change my salary a/c to saving account. I have contacted the bank and they told me that I have to pay this amount then only they will close the account. I don't have any options at that time that's why I paid the amount and request to close the account now the a/c is closed but I need my money refunded as this is not legitimate charges. Regards Shailesh Yadav S/O Narsingh Bahadur Mob no: [protected] Email Id: [protected]@gmail.com
                                +1 photos
                                Dear Customer,

                                I will take it up with the concerned team. Request you to write at [protected]@hdfcbank.com along with your account details, contact details and the charges details. Kindly mention the Ref ID- TTU[protected] in the subject line. We'll check and get back to you.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  paras03
                                  from Noida, Uttar Pradesh
                                  Jun 14, 2015
                                  Resolved
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                                  Resolved

                                  Dear Sir, I had taken a new policy ‘HDFC classic assure plus” no. 17369352. I have following issues with this policy as below. 1) Policy given to me directly by company as telephonic discussion with Sonia Malhotra, Arti, Nitin, contact no.-[protected] (Directly communication with these three as direct employee of company) 2) Discount given to me is 30% of yearly premium & the benefit will given according to principal premium 3) i.e. principal premium – 60K, after 30% discount premium is 42K, but all benefit will given according to 60K 4) Total amount will pay after maturity will 8.4 Lac. 5) When received the bond there was huge difference found 6) I call immediately again the above mention number for verification & they committed the new policy bond will generated & send to you 7) Till then no any revised bond received 8) Now they have stopped to pick my calls Please do needfull
                                  Sep 23, 2015
                                  Complaint marked as Resolved 
                                  Dear Sir, Complaint not resolved till date, neither company taking any action to resolve it. Tanks & Regards Sunil Singh Negi
                                  HDFC Life customer support has been notified about the posted complaint.
                                  Jun 17, 2015
                                  Updated by paras03
                                  issue not resolved
                                  Jun 17, 2015
                                  Updated by paras03
                                  i am not understand how the complaint is marked as a resolved
                                  Only making foolish to customer
                                  Jun 18, 2015
                                  Updated by paras03
                                  Is HDFC complaint resolving depart able to resolve the complaint freely ???

                                  Or the department is build to resolve the complaint in favor of company only
                                  Jun 20, 2015
                                  Updated by paras03
                                  Company is making fool to customers.
                                  Policy selling by fraud


                                  sunil negi
                                  Jun 24, 2015
                                  Updated by paras03
                                  Company is doing fraud with customers during selling of police
                                  be alert everybodh

                                  sunil negi
                                  Jun 26, 2015
                                  Updated by paras03
                                  hdfc life making turnover by fraud
                                  Be carefull everybody
                                  Sep 01, 2015
                                  Updated by paras03
                                  My complaint not resolved by the company till date
                                  HDFC Health Customer Care sends reminder sms only in odd timing like 1 pm to 3pm. It appears, they have no sense of business we must avoid dealing with such company VK GUPTA DELHI
                                  HDFC Health Customer Care sends reminder sms only in odd timing like 1 pm to 3pm. It appears, they have no sense of business we must avoid dealing with such company VK GUPTA DELHI
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                                    Felicia P Paul
                                    from Aluva, Kerala
                                    Jun 14, 2015
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                                    Address: Chennai, Tamil Nadu

                                    I am Felicia P Paul, residing at Chennai, holding about 30 shares in the Depository Securities. DP ID IN 301549 Client Id 17107295 I wish to have the following for the sake of IT purpose Profit Less than One Year | For the year 2012 to 13 Profit more than one year | For the year 2013 to 14 Loss less than one year | For the year 2014 to 15 Loss more than one year | Kindly send the above details to my e mail id [protected]@yahoo.com Thanking you Felicia
                                    HDFC Securities customer support has been notified about the posted complaint.
                                    I am Felicia P Paul, residing at Chennai, holding about 30 shares in the
                                    Depository Securities.

                                    DP ID IN 301549
                                    Client Id 17107295

                                    I wish to have the following for the sake of IT purpose

                                    Profit Less than One Year & Profit more than one year
                                    Loss less than one year & Loss more than one year

                                    The above details for the years 2012 to 2013, 2013 to 2014 & 2014 to 2015

                                    Kindly send the above details to my e mail id [protected]@yahoo.com

                                    Thanking you Felicia
                                    i suggest you to write to customercaredept of Hdfc securities on [protected]@hdfcsec.com or call them[protected] to get the required statement..also..you can download this statement by loggin online to your trading account...under the tab History...
                                    ... cheers!!...
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