HDFC Bank
HDFC Bank Limited
Customer satisfaction rating: 58%
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28220
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HDFC Bank Customer Care

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Address
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013
Landmarks:Opposite Kamala Mills Compound

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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2571
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1127
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1035
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611

Phone:
Phone:
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1027
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517

Additional info

Customer Centre


Additional Contacts



Andhra Pradesh

+91 99 4949 3333



Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna

+91 99 4616 0616



Ahmedabad, Bengaluru, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai, Pune

+91 99 6160 6161



West Bengal, Sikkim, Andaman and Nicobar

+91 98 3107 3333



Meghalaya, Tripura, Nagaland, Mizoram, Arunachal Pradesh, Manipur (Toll Free from BSNL landline)

1800 345 3333



Assam

+91 99 5719 3333



Bihar, Jharkhand, Patna

+91 86 0266 6161



Maharashtra (except Mumbai) and Goa

+91 98 9060 3333



Haryana

+91 99 9624 3333



Gujarat

+91 98 9827 1111



Jammu & Kashmir, Himachal Pradesh
(Toll Free)

1800 180 4333



Karnataka

+91 99 4586 3333



Kerala

+91 98 9566 3333



Madhya Pradesh, Chhattisgarh

+91 98 9360 3333



Rajasthan

+91 98 7500 3333



Orissa

+91 99 3790 3333



Tamil Nadu, Pondicherry

+91 98 4067 3333



Punjab

+91 98 1533 1111



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Submit a Complaint
Customer satisfaction rating
58%
Complaints
28220
Pending
0
Resolved
15420
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HDFC Bank Complaints & Reviews

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[Resolved]

Dear Sir/Madam,
I want to bring it to your kind notice that my Credit Card no [protected]- Master Card Gold had been lost on 14/10/08 of which I came to know on 15/10/08 while making payment of purchasing done by me at Vishal Mega Mart at Patna. After checking properly my wallet, I came to know that I had lost my Credit Card and immediately I have called at Customer care no [protected] & got my card blocked. But at the same time customer care executive confirmed me that my Credit has been debited by Rs of (4600+12595) i.e. 17195.

in this regard, i have lodged a FIR and sent a Charge Dispute form to HDFC bank.
what option are now available to me conserdering the point that without verifying my signature Merchant has done transaction to an unknown culphrit. liability to pay the same is on my account now.
pl advice
regards
Sumit Sharma
Aug 14, 2020
Complaint marked as Resolved 
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    Recovery aggents are harasing by the call. instead of i have paid the ammount and also informed to bank by the call.
    they...
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    many times i sent the letter to ahmedabad hdfc.
    i complaint that my card has been re-issued by third person.he provided...
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    I think the HDFC credit card division is the worst of all. Unethical to the core. I was staying in gurgaon and shifted to...
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    [Resolved]

    [protected] Forwarded message[protected]
    From: Balakrishna K <balakrishnak.[protected]@gmail.com>
    Date: Oct 18, 2008 5:09 PM
    Subject: Error in Bank statement "Customer Care Irresponsible"
    To: we.[protected]@centurionbop.co.in



    Hi,


    I'm "Balakrishna K", i've Miracle credit card of Centurion Bank of Punjab. My Credit Card number is "[protected]". I've paid my due on 21th june 2008 with Cheque number "106493" of HDFC Bank, which got bounced. I realised this and made payment by cash on 9th July 2008 of Rs. 1200. However, i see the same outstanding amount repeating every month along with interest charges dated "10/08/2008" and "03/09/2008". I've given several calls to convience customer care. Today i made call and representative named by "Lata" received and can't understand my query dropped the call. I made another call and spoke to the Supervisor called by name "Mr. Murali" and asked him my call reference number which they fail to give and suggested to email rather than resolving the issue there and then. I've asked them to check the statement from the month of August till the date, which clearly reflects in the statments, but they kept blowing their own trumphet saying that i've to pay outstanding amount. This is when i'm writing this email to resolve my query, please check my statements from the month of August 2008 till the date. Is there any body at "We.[protected]@Centurionbop.co.in" who can understand and resolve my query. I think this is not less than a miracle from any Customer Care.

    Hoping for resolution at earliest.

    Regards,
    Balakrishna K
    Aug 14, 2020
    Complaint marked as Resolved 
    I was taken two wheeler loan in Feb 2006 but till today i am not getting detail statement and EMI status as loan term will complete in next month.

    So please arrange detail statment showing deduction of taxes immidiately.

    Thanks.
    Sir,

    Centurian Bank of Punjabe was merged with HDFC Bank. My a/c No. in the name of Dinesh Kumar is [protected] and my mother's a/c No. in the name of omwati is [protected]. Centurian Bank of Punjab/HDFC Bank deduct Rs. 112/- in my a/c and my mohter's a/c in the nature of Inter Banking Transaction (IBT). But in this case what is our fault when CBoP merged with HDFC.

    You are requested to kindly debit this amount of my a/c and my mother's a/c

    Thanking You


    Yours faithfully,

    Dinesh Kumar
    Dear sir i have an loan account with you and his aggrement no is LOMP[protected], I want its interest certificate for last weak i try to contact bank workers but they are not giving any positive respones for it so. i request kindly issue my interest certificate.
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    hi,
    I have taken the two wheeler loan two years back from centurion bank of Punjab, Visakhapatnam, my father actually. Now he is no more. I am continuing the loan installments from last one and half years. I think it was completed. I would like to know the status for that. Can you please help me out for that? By provide me the customer care number or some other contact numbers for enquiry.
    i have bike loan with you & i m unable to make the payment because the RBI has stopped all clearing & the payment through the memon co op bank so i request you to guide me to how could i send you the other installment so contact me on [protected] / [protected]
    Sir, i have taken this Centurion Bank of Punjab Miracle Card(Card No-[protected]) in November 2007, but i have not used, its there with me now i wanted to use this card is it possible, if possible let me know what is the procedure. Thank you..
    i have this Centurion Bank of Punjab Miracle in November 2008, but i have not used, its there with me now i wanted to use this card is it possible, if possible let me know what is the procedure. Thank you..
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      [Resolved]

      Respected Sir/Madam,

      I am working in HBL GLOBAL PVT.LTD. form last four month at Ansul Plaza, 4th floor in credit card division.
      My TL Rajni trorcher me a lot.she call on every sunday and public holiday also.she asked everytime that i want your resingnation Letter, so that i have tension everytime.she don't give leads everyperson regularly/farely and in case of leave, she send me the massage that "you don't need come to offce from tomorrow, don't take it lightly."
      Aug 14, 2020
      Complaint marked as Resolved 
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        [Resolved]

        Corrupt HDFC!
        On 15th of October 2008 I read an advertisement in Midday (page no.23, classified) regarding the sale o[censored]sed two wheeler and four wheeler which was to be held on 16th of October 2008 between 10 A.M. to 12 P.M. at Shree marketing, ghatla village, chembur when I reached the site at 6.45P.M the watchman did not answer properly and asked me If I belonged to any agency. And he did not let me enter the Premises to see the vehicles.I had traveled from colaba to chembur in heavy traffic and on reaching there I had to hear such kind of reply.If only agencies are allowed to purchase the vehicles why do HDFC Bank place advertisement in the newspaper for the sale? Is it the bank’s problem or the officer’s incharge are corrupt who don’t allow local public to purchase as they don’t get commission?
        Aug 14, 2020
        Complaint marked as Resolved 
        Dear sir,
        I would like to inform you that my Prepaid MONEY plus Card number is [protected] ... where as my 4 thousand withdrawn automaticaly... which is not withdrawan by me .. when i contact with phone banking then resolution come that 3000/- withdrawn on 09/07/2010 06.00 am & 1000 withdrawan on 12/07/2010 03.30 am ... i want to see the video clips or location of ATM from there that amt withdrawn...bcoz it's False withdraw...

        Ajit Kumar
        [protected]
        I, Shweta Dubey, holding one Saving Account with HDFC Bank [protected] DLF Phase 1, Gurgaon Location, Without any Information and any permission Bank Executives deducted Amount of Rs. 17306/- from my Saving Account, When I called to Customer Care after 6 – 7 Executive they told me simply that amount is deducted by Loan Department and I have to connect with them.

        This is not acceptable if any of your customer holding account with you and trust that their money is safe with you (HDFC Bank) and Bank Person without any information and permission and any message communication they deducted the amount.

        This Transaction will treat as a fraud and cheat, when Bank will treat both of the department (Bank and Loan) separately in this case before any transaction loan department has to inform customer and do some paper work. Because regarding my Education Loan I already handed over my PDC (Post Dated Check of SBI Bank to the Bank Executive).

        I already informed to the bank Executives and Recovery Agency to provide me a Scan Copy of cheque and drop me a mail and let me know the bank where I can drop cheque amount locally, I recently relocated from Gurgaon Location to Banglore Location.

        Loan department is not authorized to deduct the amount from any bank if loan amount is unpaid and if they already have PDC check,

        If you check my loan history than you will come to know, earlier also I paid PDC check from CITI Bank, when that account closed I informed to the bank and hand over them my SBI Bank Cheque Leaves accordingly, after so much follow up with some Gaurav and Neha they got succeed to get the back the cheques leaves from Neha as per another executive Jyothi conveyed from Delhi, till that time I am used to get calls for cheque bounced from New- New Exectives, If you see u will come to know many time they drop check to closed bank and later they rectify their mistake

        Please check the matter in detail and do respond and revert the money within EOD.

        Regards,
        Shweta Dubey
        [protected]
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          hi this is sushil.r.mishra,
          i have recently applied for c.c. 15 days ago, a telecaller called me up named dimple([protected])...
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          [Resolved]

          I had availed a home loan from Centurion Bank of Punjab in September 2006 (home loan number HHSG[protected]) at a floating rate of 9%. The bank was subsequently acquired by HDFC. The bank has increased the rate of interest thrice without informing me even once. The rate was increased to 9.75% in three months, to 10.75% in another three months, and to 12% after another 6 months and not once was I informed by the bank. The loan saction documents clearly state that the bank has to inform the customer on changing the interest rate. This increase has resulted in serious increase in interest payments running over a lakh of rupees in total. I would like such unethical behavior of banks to be dealt with severe punitive action.
          Aug 14, 2020
          Complaint marked as Resolved 
          Agree. I too had a home loan with CBoP from 2006 for 9% and later CBoP moved the same way to 12%. Agree CBoP is a useless bank in customer service by NOT notifying such changes etc.

          Later based on my complaint and fight they reduced from 12% to 11 when other banks were giving @ 10.5%.

          Then this ugly thing happened. ie. HDFC acquired CBoP in may 2008 and promptly they increased my 11% to 12% now in Dec.2008 instead of reducing by 0.5%. They do suck in service, not sending any Repayment schedule and asks Rs.300 for that!.

          HDFC is rip-off bank for home loan customers. I did complaint, but they are very very thick skinned. don't worry in losing customer because anyway they can rob the existing trapped ones.

          Now guess what, they are giving 9.75% for upto 20lac and 10.75% for 30Lac but not for existing ones. Won't that be illegal? RBI is sleeping or what. how RBI can allow such looting by private banks.

          There is no proper complaint category in RBI bank ombudsman site either. When the inflation soared to say 11.xx, the RBI did all kinda measure to screw the existing customers but when it fell to 5.xx it keeps mum. same on oil prices too.

          India as a country has definitely gone to dogs where honest tax paying, loan repaying middle-class customer screwed again and again and again.
          Dear All,
          I do agree with comments send by many victims of HDFC Housing loan customers. I also one of them and i got 2 housing loans of HDFC and i am seriously thinking to shift my loan to other PSU Bank. I know it will cost me but it will get compensated in 1.5 Years. Atleast they keep on looting me for 15-20 years. previously I use to give all references to HDFC sales guys thinking that the bank provide best service in housing loan. But all these happenings have open my eyes and now i never suggest anyone to go the HDFC.

          Satyendra
          Banker
          I have also faced the similar problem and had taken a step forward and requested for a statement as well as the list of documents in the Bank custody, but till date they have not given me the same.
          Kindly guide me as to how to take it forwaqrd from here.

          Jasbir Singh

          [protected]
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            [Resolved]

            I am a Gold Credit card holder of HDFC Bank. HDFC Bank allows a cashback of 5% on the Railway tickets booked through credit card from internet website named IRCTC which has an url www.irctc.co.in. I booked tickets worthRs. 54307 in the month of June from date 14th till 25th. Normally, the cashback amt. is credited to the account within few days. They claim maximum of 90 days to give such effects. To my surprise, the same has not been credited till today. On email and phone conversation to their customer care, the reply they gave was not satisfactory. It seems that they are deliberately lingering the issue. They ask for the proof of such booking, though everything is in electronic form. Inspite of that, I supplied them with emails of ticket booking confirmation that I recd. from IRCTC. But, still there is no further action to reimburse me with the cashback. On[protected], I informed them through email that I will not pay my credit card dues from now onwards till the cashback is given. But, though there is no action. On the contrary, they have charged me with late fees for not paying the dues on 2nd October, 2008. Please guide me and help me in reimbursing my cashback and ask them to waive all financial charges, late fees and interest occured due to this. Thank You.
            Aug 14, 2020
            Complaint marked as Resolved 

            hdfc card — cash pay

            Hi

            If i pay by cash on HDFC Credit Card. They charging commission.

            Why this bank only charging commission?
            yes. in credit card issued by the same bank. But they are charging commission for payment of cash

            HDFC gold credit card — cashback on credit card

            Have paid 40000 to country club in FEB 2011. and due to major problem am not able to fill my EMI now and want chagre back this amount. have already paid 8800 through EMI.


            PLease suggest the process for the charge back and confirm. my contact details are as belwo

            regards
            sudharm chobharkar
            [protected]
            sudharm.[protected]@kirloskar.com
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              [Resolved]

              DEAR SIR,
              PLEASE NOTE THAT WE HAVE SWIP TWICE IN SBI ATM AT ISMAILGANJ BRANCH AT LUCKNOW AT 7.08 PM TODAY. BUT WE HAVE NOT RECD THE MONEY FROM ATM AND GET THE SMS THAT Rs.6000.00 ANOTHER Rs.6000.00. DEBITED FROM MY A/C No.[protected]. AND CARD No.[protected].

              KINDLY DO THE NEEDFULL.

              LAKHAN LAL MISHRA
              Aug 14, 2020
              Complaint marked as Resolved 
              ATM slip has som short codes.
              they debit money and show code.which are undefined.

              Debit Card Expired

              Dear Sir, One VISA debit card issued by RELIANCE MUTUAL FUND against mutual fund. CARD NO.is [protected] - Valid Up to 08/12. Please regularise the same for further transactions. Regards Rajiv Kumar Johari [protected]
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                I have received the bill of my credit card September payable in Oct dates due date as 3rd Total amount due 4861/-,
                br...
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                my self ruchika nizawanmy Emp Id is R11122. I was in HDFC Bank ltd. but under the Hbl global pvt. ltd. before 4 MONTH. I left...
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                [Resolved]

                Dear sir,
                i have given complaint regarding my money transfer to unknown person through HDFC bank account by third party transfer .
                Still now there is no action on the person on which account that money got deposited.
                When i will get money back .
                i tried to give complaint in Mumbai police but they also refusing to take complaint against that person .
                so please take some action ..
                Thanking you
                regards
                Rajendra v Sakhare
                Aug 14, 2020
                Complaint marked as Resolved 
                This has with reference to the missing funds from my saving accounts .I am Rituparna chaturvedi having a saving salary accounts of you bank HDFC .I would like to bring to your notice -that I have transferred an amount of Rs 23000/- from my salary saving account no [protected] on 29th sep08 using internet banking via NEFT reference no HD[protected] . The amount was debited immediately from account .When I have checked the status, where I have transferred the amount I was surprised that the amount was not yet credit into the same account, when I checked up bank HDFC, they did not given any satisfactory answerer.

                But when I checked up the status on 4th oct 08 in my HDFC account the same amount was reversed back in my account HDFC.
                I am very common men, and I am the only source of income of my family, 5 days I have gone through with mental stress. Do you think what ever has happen from your side till date is humanity?

                I have already made complaint using bank by phone on 4th sep 08 reference no[protected] but till date I have not got any reply from your bank.


                I want a specific reason :
                1.Where was my money lying for 5 days
                2.Why it has been reversed back into my HDFC account .

                Please specify I am waiting for your response.

                Rituparna chaturvedi
                A/c no [protected]
                Mob [protected]

                third party transfer — thirdparty transfar

                this is dilleswara rao please enabule my thirdparty transfar my custmar id is 24172891, my A/C No. [protected].

                please enabule, My Email Id. [protected]@yahoo.com

                Thank & Regrds
                Dilleswara rao
                this is dilleswara rao please enabule my thirdparty transfar my custmar id is 24172891, my A/C No. [protected].

                please enabule, My Email Id. [protected]@yahoo.com

                Thank & Regrds
                Dilleswara rao
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                Dear sir,
                i have given complaint regarding my money transfer through another bank to HDFC bank, actually i used my HDFC card to another bank to transect money but money not recived even money deduct from my account.I complained to HDFC on 4 dec 2008 but still awaited responce.
                When i will get money back in my account?
                I have no enough time to go HDFC bank again and again, so please take some action ..
                Thanking you
                regards
                Vijay Kumar Sharma
                Noida
                Hi,

                Myself Bhagwathraj panchal has a complaint regarding the Third Party Transfer facility of HDFC Bank, as we i enquired about the Thirt party transfer with one of the HDFC Customer care executive, they told that after transferring the amount, within 5 Minutes the amout will be reflected in the recievers account, but now the different thing has happened. even after 24 hours the reciever has not recieved the money..

                Now the HDFC Customer care executives are telling some other reasons.

                Why is it so they are misguiding the people... Is any one there to ask about their roles and responsibilities...
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                  hi guys
                  i am member of hdfc gold card holder.As i live in abroad.
                  but i use to pay everymonth bill ontime, as...
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                  I have NRE Account with HDFC, recently Rs.40, 000.00 has been withdran from my account fradulently, I got withdrawal alert...
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                  [Resolved]

                  dear sir
                  i have a personal loan from hdfc bank loan a/c no LAN12586790. some mr karan oberoi from classic ansal tower, new delhi having phone number[protected] calls me up for collection every time. he is rude to me every time in talking and would send collecting person first to the two addresses given by me for my reference at the time of my taking of the loan and then call me that the person is standing at my relatives place and i have not been picking up my phone, when my phone was never off or was never like that i did not answer the phone.
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    From,
                    Previn Vincent
                    Chennai – 600028


                    On 13-Mar-08 morning I found that a sum...
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                    After joining my present job, I opened a HDFC Bank Salary account through the HR at my workplace.
                    After the initial...
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                    HDFC Bank — Car loan [Resolved]

                    Dear Sir/ Ma’m

                    Loan Ref. No. – 13389700

                    I, Sumit Budhiraja, had applied for car...
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