HDFC Bank Complaints & Reviews

Dear Customer,

Request you to write to us at [protected]@hdfcbank.com with your account and contact details, details of the transaction and ref ID TTU[protected] in the subject line of the mail.

Bejoy
HDFC Bank Customer Assistance

Dear Sumanjit,

Request you to write to us at [protected]@hdfcbank.com with your card and contact details, details of the charges and ref ID TTU[protected] in the subject line of the mail.

Bejoy
HDFC Bank Customer Assistance

Dear Ricky,

Request you to elaborate your issue at [protected]@hdfcbank.com along with your account and contact details, complete issue details Kindly mention the ref ID TTU[protected] in the subject line of the mail.

Anay
HDFC Bank Customer Assistance.

Dear Inderharpreet Singh, Request you to write at [protected]@hdfcbank.com along with your card and contact details, complete issue details Kindly mention the ref ID TTU[protected] -in the subject line.

Anay
HDFC Bank Customer Assistance

Dear Rohit

Apologies for the inconvenience caused, Kindly write at [protected]@hdfcbank.com with the account, contact and issue details. Kindly mention ref id TTU[protected] in the subject line of the mail,

Anay
HDFC Bank Customer Assistance

Dear Moshin, Please write to [protected]@hdfcbank.com with your employment details and complete issue details.

Anay
HDFC Bank Customer Assistance

I have also faced the same issue. locker charges revised from 1000 to 5000 and the amount has been deducted from my account without my authorization. This is not acceptable. i'm planning to approach a lawyer / consumer court.

Even for me they deducted 10000 on April 1st 2015 and today again they deducted 1500 for Medium size locker.. Sadashivnagar branch is too dangeorous . Why they deduct so much ?

For Trichy Area for a small locker increased from Rs. 700 to Rs. 7000 and for this Tax also debited from account. Almost 10 times more. Is there any control on banks charges. Bank say SMS and courier send for Hike. why no wide publicity given on news paper or on the HDFC website for the increase of locker rental charges. banks know how to loot money from customers.
can anybody guide how to address this.

Kumar

I have bank account in khanna Punjab, similarly locker charges has been debited from my account, last year it was 750 now they have deducted 7000 & 850 tax . I am going to leave this bloody bank .

I am from chennai, till last year i was paying 1500 for small locker, now it has been increased to 5000 + 620 tax without any prior intimation. Is there any way we can complain to RBI?
Sarangan

Rent is subject to reversal if you surrenders the locker before 30/04/2015

Rent is subject to reversal if you surrenders the locker before 30/04/2015

Hi All,

My name is Surendra, i have an joint account with my wife in HDFC
bank in Kalkere NRI layout bank Bangalore.
We have taken a small size locker in this Branch since last four year
and used to pay 1000/- as rental charges each year as per initial agreement but
this year HDFC charged 7000/- for rental and 823rupees as service charges directly
debit from my account on 3-May-2015 without any prior notice /intimation or new
fresh agreement.


When contacted directly to the branch manager, on 29-may-2015 HDFC
bank in Kalkere NRI layout bank Bangalore, he said, rates has been revised across All India and rental rates are
same in all the branches of HDFC with respect to size of the locker, which was
not true when i enquiry with other branch near by Ramamurthy Nagar which they
are charging 5000/- for small size locker. When i requested for the circular/communication
which branch offices might receive from
Head office regarding the rate hike and new charges, he said, it has been communicated
verbally to all branches and there is no document as such they received.

And finally after so many discussions he send me a mail from his
office mail id with below mail.


[protected][protected][protected][protected][protected][protected]


Dear
Sir,


This is with reference to our discussion
today with respect to your Locker, I would like to share the reasons for
locker rent revision:


Our locker rents were last revised in 2010 .


Since then the rental cost of branch, infrastructure cost, security costs and
other administrative costs has increased significantly .


In order to maintain and deliver our best in class standards of service
delivery we are constrained to increase the locker rents.


The Rack rate of your locker is Rs. 7000/- plus service tax .


As discussed I would like to inform you that
we will reverse the Locker rentals charged to your Savings Accounts along with
service charges in case you wish to surrender your locker by 30th May 2015.


Please feel free to get in touch with me in
case you require further clarifications.


We thank you for banking with us and look forward to your continued patronage.


Thanks & Regards

Sudip Maitra

Branch Head


My question here is

How Bank can debit the Rental charges of Locker without informing
the customer?


(By law: Rental of service/
property should be mutual argument between two parties which needs to be agreed
upon by both parties and signed before it can be executed. Here if they have increased
the Rental rates from 1000/- to 7000/- which is 600% rise without prior notice
and debited from my account, which is unethical in any business practice.)


How they are black mailing customers,
if you don’t wish to pay then surrender by tomorrow.
What happen to the money HDFC hold it up in HDFC Bank account for month or two month of
rental charges of Lakhs of customer of cores
of money who don’t want to continue further locker after Knowing this unethical
business practice, do HDFC will return the money with interest?
How the rental rate of lockers are fluctuating in Large between
braches which are 500 meter apart.
There is a big question to all the customer of HDFC, If HDFC Bank can debit any amount from your account without taking
your consent or without informing you then they can do anything to your money.


Do you feel your money/Valuables are safe in HDFC bank, I don’t.


I am Quitting. Please join hands of quit HDFC Bank movement...

This incident needs to sued and HDFC needs to be respond back. If everyone o[censored]s can join in group this incident will gain momentum to fight across the unethical practices of HDFC bank.

I wonder who has awarded HDFC with awards like the best bank or most customer friendly bank and so on...This locker rent hike is definitely not reflecting this. While other banks are still collecting a reasonable amount as locker rent, HDFC is literally sucking the hard earned money of its customers. I have a feeling that HDFC is more interested in people who are willing to transact with them as per their terms. I am feeling really hurt that they have cheated and misused our trust.

Dear Ramesh

request you to mail us at [protected]@hdfcbank.com with loan account and contact details, complete issue details with the ref ID TTU[protected] in subject line of the mail.

Anay
HDFC Bank Customer Assistance

Dear Customer,

Request you to write to us at [protected]@hdfcbank.com with your account and contact details, details of the disputed charges and reference ID TTU[protected] in the subject.

Bejoy
HDFC Bank Customer Assistance

Dear Esha,

Request you to write to us at [protected]@hdfcbank.com with your account and contact details, details of the transaction and reference ID TTU[protected] in the subject line of the mail.

Anay
HDFC Bank Customer Assistance

Dear Mr.Modak,

I have taken note of your comments expressed with regard to the call received regarding policy and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

Tejal
HDFC Bank Customer Assistance

Dear Perwin,

Apologies for the inconvenience caused. Request you to write to us at [protected]@hdfcbank.com with your account, contact and complete issue details. Kindly mention the reference ID TTU[protected] in the subject.

Anay
HDFC Bank Customer Assistance

Dear Dona,

Regret the inconvenience caused.Request you to write to us at [protected]@hdfcbank.com with your contact details, details of the call received and reference ID TTU[protected] in the subject.

Bejoy
HDFC Bank Customer Assistance.

Dear Rajesh,

Request you to direct your query to [protected]@hdfcbank.com with your card and contact details.Kindly quote the reference ID TTU[protected] in the subject line of the mail.


Bejoy
HDFC Bank Customer Assistance