HDFC Bank Complaints & Reviews

Please note that i applied for HDFC Credit Card and got Reference No : [protected]S3. I got all verification done at my office and residence too. I got multiple calls at office too for verification. Today got checked in HDFC Link showing track your card application. Found the reason as follows. Application Reference Number [protected]S3 Status DISAPPROVED who called us for Credit Card and we never gone to HDFC for the same. Sravani, Executive called and we given all papers and verification also done positively. I called Customer CARE and they are not giving any reason for Rejection. As per RBI GUIDELINE CIRCULAR NO - RBI/[protected]/100 BOD.FSD.BC.23/24.01.011/2008-09 DATED[protected]. HDFC Bank should give us reason or else we also file complaint in RBI and bank ombudsman. We want Reason for Rejection as it will hit my CIBIL. My CIBIL was all clear and i got Home Loan too on same address. If we will not find reason for rejection, we will file case in Consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against HDFC. I never had any credit card or liabilities from any bank in the past. Please provide reason or else i will file case in consumer court. Regards Rajender [protected] & [protected] Please suggest me what is next process. And where exactly my application got disapproved. Hoping positive response.

I had missed one month due on my card as I was hospitalised and I asked time until 25th March to clear 2 dues on the card.This guy who works at Richmond Road Naveen collection executive spoke very rudely just like a goonda with no little courtesy or respect to pay the money right away. I understand the terms and conditions to pay the card however when a person is hospitalised and unable to pay a month i'm sure any bank gives a levee to pay as you charge ate payment fee for a reason. This guy treated me like a piece of dirt and feel humiliated to have a credit card with HDFC and will never ever want to have any relationship with HDFC and make sure this has been communicated with all my friends and relatives. Bad experience in my life with HDFC and will never forget

TO WHOMESOEVER CONCERNED 03/12/2015 HDFC CREDIT CARD DIVISION CHENNAI CHENNAI I AM DROPPING THIS IN HDFC ATM BOX AS PER INSTRUCTION OF PHONE BANKING REP AS I AM VERY BUZY IN NUNGAMBAKAM & ANOTHER COPY THROUGH MY FRIEND IN THIRUVAMAYUR DIRECT OFFICE BY TODAY OR TOMMOROW CLOSE TO SKY WALK HOPE YOULL RESPOND ASAP. 2 ND REQUEST AS FIRST WAS REJECTED STATING SIGNATURE MISMATCH I GOT A SMS AND I VERIFIEDTODAY OVER CALL WITH REP I HAVE EVEN MADE PAYMENT OF RS 10000 ON 03062015 TOWARDS CARD # [protected] WHICH SHOWS ON MY NET BANKING Respected Sir / Mam, I am writing in to request for a A New / Replacement or New card my old card # [protected] My new card # [protected] as on net banking NOTE: AGAIN AS STATED TWICE EARLIER MY HANDWRITTING IS VERY INELIGIBLE EVEN TO ME AS I HAVE NOT USED A PEN IN NEARLY THIRTEEN YEARS AND I HAVE NOT SIGNED ANYTHING AS MY SIGNAUTRE WOULD OBVIOUSLY DIFFER. PLEASE COULD YOU PROVIDE AND ALSO LINK THE NEW CARD TO MY HDFC CUSTOMER ID # 46257773 & Hdfc Account # [protected]. My Name is: Tyronne Dominic Welsh. My DOB: 24/09/1984 (Date / Month / Year) My Address: No: 6 / 11 Third Main Road, T.T.K. Nagar, Irimbilyur West, Tambaram Chennai 600 045. My Alternate Mobile number: +91 [protected] (Spare) Other Number: +91 [protected] {PLEASE COULD YOULL UPDATE THE SAME AND SEND ME A UPDATION. } {I did not write this e mail as my handwriting is very bad so instead have typed the same and mailing you this information MY SIGNATURE WILL NOT MATCH I CAN ASSURE YOU I AM THE ONE WHO CALLE DAND ASKED THE OLD CARD TO BE BLOCKED AND EVEN CALLED TODAY PLEASE ISSUE MY CARD ASAP OR ELSE PAYMENTS WILL NOT FOLLOW AS I DOT HAVE MY CARD.} Warm Regard’s Tyronne Welsh SIGN: DATE: 03/12/2015

Hi HDFC, I have lost pin number details of my HDFC credit card. Card number: [protected] Please provide a new pin number. And also I have changed my mobile number and mail id Mobile number : [protected] Email id: [protected]@gmail.com Please update both. Regards Praseetha PA

Dear sir, one call received from Hdfc customer care no as stating that if you take health privilege policy from hdfc bank then you will get two thousand money reverse which you paid as interest through credit card bill payment, but only i have received 900 inr that is also after several reminders, Kindly do the needful to receive my rest money, Pls advise them not to tell lie to any customer care

Dear Sir, I am heaving Account with this bank since last 6-7 years, this HDFC Bank, has deducted Charges from my savings account for undelivered service, Lot many time I was call to Bank but as the attitude of the customer support department they take me on tour for several departments like, customer support - Ahmedabad, conciliation department - Mumbai, Card Department - Channai. All most 2 Hrs. stuck up with this guys on phone but no one have authority to take decision on it, Now I don't want any services from this offer and I want my money back Rs. 561.10 which this bank has deducted without my permission, During 2hrs telecon i requested them to cancel this card and I wish to use my old card only as they did not deliver card during time as well as they did not inform to us that if I will cancel this card then also they will charge for this. Look forward your interference on the matter.

Hi, This is to inform you that I have made recharge to two mobile numbers [protected], [protected] of Rs.600/- each through free-charge on 21st FEB 2015 but those respective members had received the message as " SUCCESSFUL" even though they HAVEN'T RECEIVED ANY MONEY and also amount in my account has been deducted. I have attached the date with order ID's through which you have paid the amount. Kindly refer to this issue As soon as possible and please let me know whether anything is wrong from your side 21 Feb 2015 ATW-[protected]-S1ACHE05-HYDERABAD 658 21 Feb 2015 600.00 15, 750.64 21 Feb 2015 POS [protected] ACCELYST SOLUTIO POS DEBIT 991180 21 Feb 2015 600.00 16, 350.64 21 Feb 2015 POS [protected] ACCELYST SOLUTIO POS DEBIT 988562 21 Feb 2015 599.00 16, 950.64 Thanks and Regards, Navya

i have submit my documents for the homeloan but the agent fill a form of hdfclife insurence and withdrawal rs.15000 from my credit card a/c and issue a policy no.17286752 and i tried telephonic call at co.no.there is no any response to me the agent doing fraud with me please cancil my policy as soon as posible

DEAR SIR, My credit card has been blocked due to a dispute . card no. [protected] . requesting to reissue my card. mobile no.-[protected] But still the issue is not resolved . Name:Ramesh sadaram card no: [protected] mob:[protected] Address: Ramesh Sadaram Capgemini India PVT ltd Unitech Hi -tech structures ltd, SEZ-IT/ITES, Tower A, 2 nd floor, Block DH, Newtown, Rajarhat, Dist-24, Parganas, Kol - 56

I opted for HDFC term plan and haven't received my policy although have paid the premium 2 months back. Every time i call the service centre[protected] they waste 5 mins of my time in waiting, another 5 in verification and then ask me about the same queries and documents which i've already replied/ submitted in January 2015. Later they apologise for some technical error of information not updated in their system and confirm that the same would be resolved within a week.
This has happened the 6th time now and it proves the kind of service being provided.
You have to resolve this now. Send me the policy or give my money back.

Dear Sir/madam,

I am holder of the policy no.16594399 and premium has already been paid thru
net banking on 13/02/2015 but premium receipt is yet to be received.

Pl. send me the same immediately to my e-mail : [protected]@rediff.com as I have to submit it for taxation work.

Thanks & Regard
GANAPATHY SETHU

Dear team, This letter is reference with the auto loan no :16181758 where the payment was due for last 15 month . I was defaulter due to job loss, recently Mr manoj Kumar Mobile no:[protected] called me up and request for a meet, I ask him to meet as possible . dates 16th Feb we met and he suggest me to settle the vehicle, at the moment I felt that I should sell the car and complete the bank outstanding . Dated 19th he given me settlement letter where I need to pay payment Rs 50000 within 28 Feb. 15. I explain him that by the date I will sell it my vehicle and arrange the same. Dated 22nd February he came to me and said, I have few buyers for the car and willing to buy you give it to me your car, if deals is not final I will give I hand it over to you . I said ok I also eager to sell I given him Rs 2000 for the service he offered, today I called up and said I have a buyer please bring the car and deal is final today . he said I already handed it to bank it will be hand over to you after valuation’s asked the bank r MR Yashpal rawat :[protected] where he said I has customer have given a letter to him for surrender the vehicle .i m shocked he have got my blank signature on the page which he showed that it just for the formality to authorize a person to sell car on behalf of you along with my id proof as he is bank employee so he cannot sale but his known market will buy this car. Today is 27th February, iam having settlemet letter till date 28 Feb, I have money to get settle But Rude Behave done By MR Yashpal rawat :[protected] and Mr manoj Kumar Mobile no:[protected] wwho is not picking my calls, and Mr Yashpal Saying come to meet branch at delhi and discuss, we cannot help you will be required to wait 15 days more to get the valuation of car. Concern: Before settlement letter Date how Mr Manoj can collect the car without any consent . Concern: I have given him Rs 2000 as service fee and he request me that I will sell this car in three day, on bank trust I handed over the car, Concern: I have Rs 50, 000 in cash, tomorrow is last day of settlement date, Pls suggest how to make deposit the cash when bank are not supporting they are playing the game for sales target, itrusted and loose every thing .

I lodged a complaint (RBI Complaint Ref no: [protected] & HDFC Bank complaint no:APW[protected]JB) against HDFC Forex Card Department for the following reasons –1. Not reverting the pre-authorization charges although I had been communicated that the amount would be reversed on 30th Day.2. Violating the set duration of 30 Days for reversal of pre-authorization charges and now asking for 90 days for reversal.3. Escalation department stating that partial amount had been reversed but no reversal entry reflecting in Card account statement.4. Statement sent to me by email & the online statement for the same card reflects different transaction history.Request you to please help me in reversal of pre-authorization charges charged by HDFC bank although the merchant has provided No-claim letter for the same. The online statement show additional transaction o[censored]SD1679+586.33 which is not charged by the hotel Holiday Inn Express. 1. [protected] 11/01/2015 02.58.35 SALE - HOLIDAY INN EXPRESS ARLINGTON HEIUS USD -1679.792. [protected] 04/01/2015 02.49.33 SALE - HOLIDAY INN EXPRESS ARLINGTON HEIUS USD -586.33 Statements sent to me by HDFC shows different transaction history at all. Statements sent to me shows additional transaction as below – 1. 15/12/2014 SALE HOLIDAY INN EXPRESS ARLINGTON HEIUS[protected] USD -443.952. 20/12/2014 SALE HOLIDAY INN EXPRESS ARLINGTON HEIUS[protected] USD -443.953. 24/12/2014 SALE HOLIDAY INN EXPRESS ARLINGTON HEIUS[protected] USD -532.744. 29/12/2014 SALE HOLIDAY INN EXPRESS ARLINGTON HEIUS[protected] USD -443.955. 31/12/2014 SALE HOLIDAY INN EXPRESS ARLINGTON HEIUS[protected] USD -532.746. 04/01/2015 SALE HOLIDAY INN EXPRESS ARLINGTON HEIUS[protected] USD -586.33 It’s surprising how the statements for the same card can reflect different transaction history !!!Support cases were opened with HDFC bearing ref: FPQ11827, FPQ11828, FPQ11829 & FPQ11830. Although support team had responded that the amount would be released on 30th day, I don’t see it. As per the email received from bank, these charges were supposed to be released to the card account on 30th day. However, no action is seen till now in spite of multiple follow up email sent by me !!! No claim letter pertaining the details of pre-authorization charges to be released. Please release all the transactions for Holiday Inn Express other than the ones which were claimed by the merchant in the attached letter. The card number is [protected]. Please help me in getting the pre-authorization charges released. thanks, sanjib chowdhury [protected]@yahoo.com

Kindly notice that i purchased hdfc life click 2 protect plus on 8th March'2015 of premium Rs.12670 through net banking. I have already made the payment but I'm continuously receiving mails to make the payment. I've recieved application number S[protected] which ask me to make payment when i get linked with it. I have uploaded and emailed all my required documents but recieved no sufficient information from you. Please assist me properly with full information as I have made my payment of premium and submitted all the required documents.

I lodged a complaint (RBI Complaint Ref no: [protected] & HDFC Bank complaint no:APW[protected]JB) against HDFC Forex Card Department for the following reasons –1. Not reverting the pre-authorization charges although I had been communicated that the amount would be reversed on 30th Day.2. Violating the set duration of 30 Days for reversal of pre-authorization charges and now asking for 90 days for reversal.3. Escalation department stating that partial amount had been reversed but no reversal entry reflecting in Card account statement.4. Statement sent to me by email & the online statement for the same card reflects different transaction history.Request you to please help me in reversal of pre-authorization charges charged by HDFC bank although the merchant has provided No-claim letter for the same. The online statement show additional transaction o[censored]SD1679+586.33 which is not charged by the hotel Holiday Inn Express. 1. [protected] 11/01/2015 02.58.35 SALE - HOLIDAY INN EXPRESS ARLINGTON HEIUS USD -1679.792. [protected] 04/01/2015 02.49.33 SALE - HOLIDAY INN EXPRESS ARLINGTON HEIUS USD -586.33 Statements sent to me by HDFC shows different transaction history at all. Statements sent to me shows additional transaction as below – 1. 15/12/2014 SALE HOLIDAY INN EXPRESS ARLINGTON HEIUS[protected] USD -443.952. 20/12/2014 SALE HOLIDAY INN EXPRESS ARLINGTON HEIUS[protected] USD -443.953. 24/12/2014 SALE HOLIDAY INN EXPRESS ARLINGTON HEIUS[protected] USD -532.744. 29/12/2014 SALE HOLIDAY INN EXPRESS ARLINGTON HEIUS[protected] USD -443.955. 31/12/2014 SALE HOLIDAY INN EXPRESS ARLINGTON HEIUS[protected] USD -532.746. 04/01/2015 SALE HOLIDAY INN EXPRESS ARLINGTON HEIUS[protected] USD -586.33 It’s surprising how the statements for the same card can reflect different transaction history !!!Support cases were opened with HDFC bearing ref: FPQ11827, FPQ11828, FPQ11829 & FPQ11830. Although support team had responded that the amount would be released on 30th day, I don’t see it. As per the email received from bank, these charges were supposed to be released to the card account on 30th day. However, no action is seen till now in spite of multiple follow up email sent by me !!! No claim letter pertaining the details of pre-authorization charges to be released. Please release all the transactions for Holiday Inn Express other than the ones which were claimed by the merchant in the attached letter. The card number is [protected]. Please help me in getting the pre-authorization charges released.

i am pranita singh parihar i have purachased swift and my loan was approved from your bank hdfc and first emi deduct 7 oct and after that emi was not deducted and i am saying again & again but nobody resolve my problem they are saying that u have to wait 45 days but i think its more then 45 days so i am requesting to u pls to the next month deduct my emi from my ac of idbi

Hi, I have tried multiple times to connect HDFC Bank customer care but not able connect. I am using Reliance GSM network and called to these net banking phone numbers are [protected] &[protected]. The interesting thing here is that It is asking "Customer Identification Number" and "Telephone Identification Number". Once I entered both details then call is disconnecting automatically without any proper message. I have repeated this process multiple time but no use but finally I have lost call charges. Worst services from HDFC Bank.

I have applied for credit card of application number CC21820788 on 24.02.2015. Till date I have not received my card and when ever track my application status it is asking 16 digit number. I have received a message that your card is being processed

My car Loan Account No. 24490848 . I had taken loan on 18-05-13 . I pre payed loan on 4-3-15 . But hadfc Bank charged 5.62 % pre payment charges .I want to complaint about bank . It is big amount .Rs. 25603.00 And after closing there EMI also hiting in my account . After complainting to bank they are saying they will returned the amount with in 15 days . but when i asked about interest on that they will not give . They charges us each and every day . and they will not give interest on extra EMI which they have charged . and if Emi get returned after making full payment then also we have pay bank charges for returned EMI . nobody to listen to customer . Keep on calling call center and they have no answer .

Dear Sir/madam, I have not received my hdfc insurance Policy receipt (HDFC Personal Pension Plan) No.: 00130417. I have paid the Annual Premium Amount for Rs. 10, 155 through Internet Banking (SBI) on 02/03/2015 I have not received Payment Receipt in my e-mail provided to the Company. Pl. Confirm my policy status & contact my phone no [protected]. Thanks. NK Shah