HDFC Bank Complaints & Reviews

respested sir, im j.p, nikkitha d/o mr.m.jayaperumal.i have availed car loan from hdfc for buying maruti 800.im working as a government college assistant professor y ery of my friends said its very harsh and hard with HDFC they may trouble you though you pay your emi regularly they say something but in that situation sales rep of maruti advised us to take loan from hdfc so we accepted and taken loan from HDFCfor 45 months i started payin from 5/12/2010 rs.4815.00 emi everymonth till this month im paying all the EMI very regularly. total instalment is 48 months my.customer no is 17786671 given by HDFC my loan acc is with thirumangalam state bank which is in madurai dt. .and the acc no is [protected] SBI i have another two months more to complete 45 months of loan emi s and at this situation a call has come from local madurai branch HDFC saying that i have missed to pay three instalments .i got shocked hearing that and requested HDFC people the statement of instalments /EMI that i paid sofar, but they refused to give the statement that i paid as emi sofar. so i went to my loan acc bank(SBI) and got print entry in my pass book in that it was very clear that i have paid all the EMI within the time that is on 5th of every month. with this evidence my parents apporched the bank in person the branch manager mr.arun kumar.they again verified in their records and said we will have one emi pending. there started a problem that is in the month of june 2011 on 3rd i paid the emi of 4815 in sbi branch theni palanichettypatti . but the hdfc bank didnt taken the emi amount so we called and asked what can be done they said they will discuss and let us know in few minutes and bank people called us again and said they will send a bank person from bank to our house at thirumangalam to him we can give the cash so we belived that and a hdfc bank person has come to our house and said he is from hdfc showed his id card so we paid the one month EMI amount of Rs.4815..00 after that asusual we are paying our regular payment in sbi bank . and few months back around five to six month back we got call from hdfc saying that we have not still paid one month emi again there started a head ache and (today also we gota call) they say that we will have to pay one month EMI and interest to that till today and the amout they spend for local phone call to us we got vexed and asked them the state ment about what we paid sofar, again they refused to give and i explained to them that we already paid that emi through the person you sent . but they asked us to show the receipt but that fellow didnt give any bill for that, since we belived the phone call from HDFC we trusted the person arrived to our residence we paid the money this happened during 2011 but all on a sudden at the end of 2013 only hdfc says that, that amount is still in pending.im in a well dignified position of gazetted rank so i dont need to lie for one month emi .and if you people observe my bank statement it says that im paying all my emi s very regularly in time all the month.really it gives mentol agony and stress to me when still hdfc people wants my money extra then they coated in agreement .if that missed amount has not reached them what were they doin all these months? and years? kindly let me know the solution to solve the problem to have peaceful loan settlement. sinscerely yours j.p.nikkitha

14th May-2014 made the transaction from HDFC to beneficiary account (account holder of the SBM bank), amount is not received in beneficiary account. through call register the complain in HDFC but no use. even i had inquired in the SBM bank also, they said, we have not received the amount really i don't know what to do on this?

HDFC credit cards the worst bank ever to transact.. I made a request for a change of phone number followed their [process went to the bank and submitted relevant documents and its been 20 days no response. And today when i called the customer care the Illiterate department of HDFC.. and bigger than that their supervisor Kavita Kuamr.. who talks like she is the owner of HDFC.. no basic mannerism tells me I cant help you..Dont ever take tehir credit card their customer service is the worst of all

HDFC Bank - REGARDING PROVIDENT FUND


User DILEEP REDDY KOTA
Date:[protected]

My Provident Fund
Hon'ble Team Members!!!

I was working with HDFC BANK LTD as a am, My Employee code was D4027 I have resigned from the job on[protected] but till today (completion of 5 months) I have not received the cheque of my provident fund, which deducted of every month with my salary. and even they did not provide me PF number.

I've submitted my whole documentation which is need for disburse the amount of pf in your head office, but till today (after comletion of 5 months) I have not got it.

Kindly confirm the status of my PF other wise I'll go to the court for case of the company or I'll send the notice to you.

Do it as soon as possible and needful

Thanks & Regards

DILEEP REDDY KOTA (D4027)

With great regret I am lodging a complaint regarding non receipt of hard copy of my credit card bill, from past couple of months. Its been a struggle with the HDFC Customer Care service who are failing to help me get my credit card bill for my personal records.

My credit card number :[protected].
With utmost faith that this grievance will be taken on a serious note and pressuming that my bills will be handed over at my doorstep as it used to, well on time before the last date of payment.

For further concern You may connect with me on: [protected]

Thanks and Best regards
VIGNESH SHANKAR

Respected Sir/ MadamMy three railway reservation was cancelled, which i have booked through IRCTC website but i haven't received refund amount to not my account, IRCTC says they have refunded to/via hdfcvbvpg. Is it mean that HDFC bank first receives amount and then forwards to the bankers(State Bank of India/Canara Bank) from whom the amount was remitted ? Please help as I have not received refund till now.

Here is the refund Details of cancelled ticket--

(1)Pnr Number: [protected] Transaction ID: [protected] Train No: 12322Refund DetailsCancelled Date: 22-FEB-2014 Refund Amount: Rs 390.0 Refund Status: RefundedReceipt Number:[protected] Refund Date: 27-FEB-2014AcronymsApproved: Approved for Refund Refunded: Refunded in AccountSent for Refund: Refund Instructions given to Bank

(2)Ticket HistoryPnr Number: [protected] Transaction ID: [protected] Train No: 12505Refund DetailsCancelled Date: 04-MAY-2014 Refund Amount: Rs 365.0 Refund Status: RefundedReceipt Number:[protected] Refund Date: 11-MAY-2014AcronymsApproved: Approved for Refund Refunded: Refunded in AccountSent for Refund: Refund Instructions given to Bank

(3)Ticket HistoryPnr Number: [protected] Transaction ID: [protected] Train No: 12424Refund DetailsCancelled Date: 10-MAY-2014 Refund Amount: Rs 1755.0 Refund Status: RefundedReceipt Number:[protected] Refund Date: 16-MAY-2014AcronymsApproved: Approved for Refund Refunded: Refunded in AccountSent for Refund: Refund Instructions given to Bank

Hi, I have a credit card account with HDFC Bank. Around 1 and half month back, when I tried to redeem points, the option said - 1 point=0.7rs. Nothing else. I redeemed it. Then it said, you can use it only in hdfcbanksuperia.com. This site doesnt work. I called up customer care. This person wasted 1 hour of my time and doesnt have answer at all. From then, I have contacted their grievance cell, and surprisingly, they are unaware of how this voucher works at all. Unacceptable. One gentleman from the bank called me. He is clueless of how this voucher can be used. He asked me to send all the screenshots. I took the pain of navigating through their redemption website, taking screenshots and then it ihas been and half months time of to and fro mail. Every time, they say, we will get back in 7 working days and give me same answer that my points have been given back. I know that the points have been given back. My question is HOW DOES THIS VOUCHER WORK? On top of this, I did another redemption. It went through and I get message after weeks time, that it is cancelled because of insufficient points. After few days, on 3 different days, I see different points accrued in my account. Inconvenience to me and a faulty BANKING application. I have given all the screenshot and proof of this and I know for sure after waiting for so long, HDFC executives do not know some of the aspects of their banking system. Surprisingly no one. I am fighting to get clarity and want HDFC to correct their website and give enough information so that other customers do not face this problem. Raised complaint in Banking bankingombudsman. I tried Pehredaar channel, fightback channel. Let me see who can help me.

Hello Sir madam, I am having a account [protected], MYLAPORE - CHENNAI . There are two debits in my account[protected] dated 23rd may 2014and[protected] dated 28th may 2014 for 1000 each. I have not given any ECS instructions. Do the needful to stop this ECS and credit my money back. Regards, Veeraraghavan [protected]

It was cleared at the time of opening salary account that demat will be opened and never will be charged. Still it was charged 561.8 Rs on 12th May with heading "DEPOSITORY CHARGES APR14". Please do needful and return the amount deducted. Contact:[protected]

Dear Sir/Madam, My name is Narendra R singh. I had a personal loan from HDFC Bank in the year 2011. Unfortunately I am missing out my Loan Account Number right now. I apologize for the same. My loan was for tenure of 48 months. Out of this, I have cleared nearly 30 EMIs without an default. But my last 6-7 installments are unpaid as I became completely bankrupt in recent days. I had been having very tough days all through even though I...

Hello, There as been many transaction happened online in HDFC bank credit card .This is completely a security breach and I never did those transaction . I bring this to notification to Customer care and through email too. The executives replying my mails with their standard template what they have handy and not have a sense to understand the sense from customer perspective and I am going to pay anyhow !! There is no proper response and their service completely ridiculous and my complaint number is 'HBL=[protected]' . Regards, Siva,

This is in reference to the transaction made into my account without intimating me by hdfc bank. An amount of Rs 842.70 has been debited on 15th April 2014 from my salary account, mentioning about 'depository charges DEPOSITORY CHARGES MAR14 on demat account. I have never used this account. I am aghast to see this has happened second time inspite of me not using the demat servies and when the account was given to me it was told that it would be absolutely free. This is clear exploitation of customers. Please help and give me an update on tusharm.[protected]@gmail.com

Dear Sir, I had availed an auto loan from HDFC in 2012. The payments were going smoothly till January 2013 when I lost my job. Despite this massive setback, I have always paid my EMI + Penalty till now without missing a single month. It however takes me a lot of time for instance 30th or 31st as it has been in the last two months. Delayed but never missed. During this time I have interacted with several agents. One in particular has been outright abusive, used unparlimentary words, made threats, heckled and made insults. This behaviour by Mr. Kamal (HDFC agent in Chennai), has not been restricted just to me but also to the women in the household. This harassment is totally uncalled for. How I arrange to pay is my business and I don't need Mr. Kamal's ridicule and sarcastic comments. If I had missed 3 or 4 payments, perhaps you can defend to an extent but I havent missed any! I haven't made my payment yet for this month however I will make it on or before Saturday (31st May 2014). Besides this is an auto loan, you have collateral. The institution that gave me a PL are 100% polite and even empathetic to my situation. They have no collateral! I recorded the last interaction that I had with Mr. Kamal last week. I specifically purchased a phone that would allow me to do that. He slammed the phone down as soon as he heard the word "recording". I believe it is enough to go with a full suit against HDFC bank for harassment however I have banked with HDFC for over 8 years. I have availed 2 PLs and a credit card, all of which I paid back in full. I do not wish to proceed legally as of now. However I do not want to be subjected to the treatment meted out to me by Mr. Kamal or any others. Loan account: 18827510. Regards Prathap Samuel P

I have been trading for years and at times its required to call HDFC Sec Agents to place trade orders. The agents are pathetic and instead of Intra-day they punch in cash and then quote that I asked you to confirm. Whilst it is very clear that once a customer has placed Intra-day call and wants to square off they will have to use the same intra-day punch. Pathetic agents then transfer call to some loser senior (named Smruti) who places...

Dear Sir/ Ma'am, My name is Ashu Gupta I have buy Skoda Laura on 29/08/2012 from dimple car deals ( Mr. Dimple [protected]) at the time of delivery they have given me car on aprox 82 thousand km but few days back i found some bills from previous owner in those service bills i found car is driven 139688 before it is sold to me and i have asked bank and also dealer and the loan agency about the inspection team came from bank side for valuation how much they noted meter reading at the time of inspection no one is answering me and i told them ill put my complaint in consumer form and they said we dont care about it please help me for the same Thanks & Regards Ashu [protected]

To, The HDFC BANK LTD. PAD- Finance, Human Resources Division Lodha - I Think Techno Campus, Building - Alpha, 8th Floor, Next to Kanjur Marg Railway station (East), Kanjur Marg (E), Mumbai - 400 042. Sub: Regarding annexure K I Divya Khanan worked in HDFC Bank (1) in 2010, resigned and joined in another organization (2). At that time I gave request for PF transfer from HDFC Bank and it got transferred. Now I moved to another organization (3) and requested PF withdrawal in my previous organization (2). Now my previous organization (2) asked for an Annexure K from HDFC Bank to process the PF withdrawal. I contacted many times HDFC Bank human resources department for Annexure K through emails ([protected]@hdfcbank.com; PAD.[protected]@hdfcbank.com) no response. Please help me to get the Annexure K from HDFC Bank Employee id: D2733 Name: Divya Khanan Pf number: D2733X Thanks Divya Khanan

HDFC not closing my credit card account, though I have submitted the closure application thrise . Also They are not deactivated the autopay option for my card, I have submitted the application an year back. Last time I made a snapshot of the Credit Card Account closure application too. Till they are not processing my application & charging me for autopay return fee. I am frustrated because of this request someone to help me to punish this people

Policy #[protected] Car LAN # 26463463, 30/11/2013 Vehicle: Ford Ecosport-D NRI a/c #[protected], kunnamkulam branch Respected Sir, Much regret to express my experience with HDFC after taking a Car loan (1st time with HDFC) on Dec 13, felt so embarrassed about consequence happened after the vehicle delivery. The worst part of story started once I came to know that insurance amount also deducted from loan account which was not asked for. Insurance being issued without request along with loan where as other insurance was taken from dealer. Finally I got the HDFC insurance cancelled on Jan 14 I have received letter stating about the cancellation of policy on feb 14. I went to HDFC ergo showroom, Trichur branch on multiple times which fails to clear any sort of grievance of me. I really felt that issuing policy only their concern not the grievance. Officer even told that, office is not responsible for all these kind of activities. Went to HDFC car loan office to confirm the refund as suggested by toll free officer and felt so rejected as if they don’t know anything about ERGO neglected experience and not willing to help in this regard. Finally went to SB branch and understood that nothing has been credited to bank account. I really don’t understand the meaning of your values and tag lines. (“Har pal aap ke sath”).Can’t find the meaning of any of words and services. The urgency while joining the policy never felt when we approach them back for support. Some of the experience happened in Trichur ERGO branch and Loan branch was unforgettable. As I am working in Israel and came to India in this vacation and spend whole vaccation behind this claim refund which really upset the confidence in HDFC as brand. I am sure you will take right steps to get customer confidence back to HDFC. Awaiting your urgent involvement in this matter by crediting the amount back to me ASAP. With best regards Jojan Vadakkan Louis Asst General Manager-ATG group, India

To Mr Aditya Puri, CEO HDFC BANK Sir, I hold an imperia account in Mithakhali branch at Ahmedabad. I was using a debit card that was old and not showing on your website for net banking purpose. It was then that a customer relationship manager Mr.Vikas vimal who is assigned to me informed me that I am eligible for a new card due to my Imperia account up gradation that took place since almost one year !! which he promised to send. I have been constantly trying to contact him and even sent messages to him but I have drawn a blank. I find it so difficult to contact relationship managers since their phone has a busy tone or do not pickup calls with a standard message of " unable to talk". Sir despite the fact that I am a premiere Imperia customer, I literally have to beg to them for my account work and be after them.So poor is the standard of customer relation that it amounts to gross negligence which I suspect is due to a lax administration which makes them feel at ease. regards, Sandip Jhala

I have applied for a new debit card along with PIN since i have lost. it. But after 20 days also I did not receive both of it and phone banking also dont have proper details of to track it. when contacted branch of it they dont have any info of it who the card has received it and was told that card delivered ti different person without any responsibility. So again i blocked the card. which 120 rs waste again. But not sure still i will get new card or not. No transactions on past 1 month. Please suggest any way to handle this.