HDFC Bank Complaints & Reviews

Hi,

1) I saw my bank statement online. Shocked to see 84.27 deducted under the name of DEPOSITORY CHARGES
for MAY-14 .. This is absolutely cheating and exploiting the customer's . I have a salary account at HDFC,
NOW WHILE OPENING THE ACCOUNT IT WAS TOLD THAT THE DEMAT ACCOUNT WILL BE FREE.

2) Also 200.00 is deducted under "Charges for HDFC ERGO Accident Policy" though i don't fill up any kind of
Accident policy.

I am suing HDFC for sure this time. I want my money at any cost.

Thanks,
Vijay Velani
[protected]

The bank has refused to credit the service charges deducted for the minimum account balance from my saving bank account no. [protected]. The charges deducted without any notification of low balance in my account. Please let me know the procedure to be followed. Thanks Amit Choudhary CUST ID[protected]

Sir, Despite of RBI notification (Ref.Circular no. DBOD, Dir. BC. 53/13.10.00/20012-03 dated December 26, 2002 and DBOD no. leg.BC. 35/09.07.005/2012-13 dated August 10, 2012 and Part B of the First Bi-monthly Monetary Policy Statement 2014-15 announced on April 1, 2014) the bank has flouted these norms by wrongly charging me Rs 393.thrice on 09/04/2014, 12.05.2014 and 16.06.2014 on the explanation that RBI has yet not sent any official approval regarding the same therefore the reversal of the said amount of Rs 1179.78 is not possible. The Account number for your reference is [protected] name Mangesh Asawalikar, Pashan branch. Therefore please help reverse the amount of Rs 1179.78 as per RBI notification. Thanks and regards, Mangesh Asawalikar [protected]

Hi team,

Name: bhaskar r
Credit card no: [protected]

I have requested for a balance transfer on 18-june-14 and when i called the customer care to check the status on 21-june-14 is when i came to know that my bt request got rejected and when i inquired for the reason the customer care staff's had no reason and finally told me that i didn't had sufficient balance.

Although i had a sufficient balance of rs 43250.00

Further continuing with the call, they have informed that on 21-june-14 i was eligible for the balance transfer request and gave the request and it was promised by the staff that he will confirm me the status of the bt on 21-june-14 by eod or on 22-june-14, early morning.

Although i have been continuously calling the customer care help desk on a daily basis for more than 20 minutes,

It's been really a very worst and frustrating service that i have been facing with your bank although i am a salaried customer.

The person named raj (Rajeev) have confirmed to me on 21-june-14 that he will confirm the status latest by 24-june-14.
The person named vinay (Escalations team) have confirmed that he will let me know the status latest by 25-june-14.
Now i have called and spoke with staff name gayathri and she told she will connect to the manager as the escalations team members with busy with other calls, after me waiting for about 13 minutes, she has disconnected the call.

Although i have called the customer care on a daily basis i haven't got a proper response and its is really a mental pressure and very worst customer service center that i have ever met in my life time?...

I very very suspect the person vinay had wantedly delaying my request and also the final caller, ms gayathri has disconnect the call without any notice.

Could you please take appropriate disciplinary action among st those staff's, please monitor those calls and you'll understand it!...

Regards,
Bhaskar r
+[protected]

Dear sir
I had submit my resingation to the post of cse(Emp.Code-cn16233) in channarayapatna branch(2998) on 31/07/2013 ... Till not receiving any full & final statelment...Detail is below

Name:-niranjana a l
Emp.Code:-cn16233
Date of joining:-18/10/2011

I have applied for a Home loan with HDFC (Block AC-16, Sector 1, Salt Lake City, Kolkata-700 064), and My loan File #[protected]. During the apply the Loan HDFC charge me Rs.7303 as processing fee. The loan got approved on 8th May, 2014. After that all the original document of the property I have submitted to the Bank to get the loan amount. But after that the Bank never has contacted me. Upon sending repeated emails didnt get any answer. Then when warned the bank that I will escalate the matter and register a complaint in cosumer report if they don't respond, then Radha Chatterjee from HDFC immediate reponds me saying that We are cancelling your loan as per your request. What kind of customer service is this, How can an approved loan she can cancell without my request And also what will happen to the process fee Rs. 7303 that I paid already? Because of her negligence she dragged the loan disbursement for so long and finally cancelled it. Please suggest how to get proper resolution to this. I have already escalated to this to the key persons of HDFC, grievance cell. But didn't get any response from anyone expect continuously irritating response from Radha Chatterjee Thanks Sovan Mukherjee

I have closed my Credit Card account # [protected] on 30/12/2011 by paying full and final settlement of INR 15300/-(Fifteen Thousand Three Hundred) through DD # 002051 (HDFC Branch Chennai -23) at HDFC Bank Central Building Nelson Manickam Road Amjikarai . Name of the Collector is N.Anandraj. (Id # S07609). And it was closed and signed by SUJIL SAM S1447. Till today I am receiving calls and letters from collection agent.Also there are collections executives visiting for payment.When I showed them the settlement letter, I was asked to pay few thousands extra to get this account closed.

Hello Sir/Madam, I am M.Balaji Murali working as Sales Executive at HBL Global Pvt Ltd (south zone )and my Employee code is (B07537) please send immediately salary slip month of December 2013, January 2014, February 2014 its my special request please do neetfull asap Send my Salary Slip on :[protected]@gmail.com Thanks and Regards, M.Balaji Murali, [protected]

My name is Dr.Srinivas.Recently i have lost some cash from my debit card(Rs8000/-).I stay in hyderabad and i have lost the money from bangalore ATM when the card and the secret code are with me. i was really worried and talked to the bank people but there was no proper response.please help.

Sir, I took a housing loan from hdfc bank.But while signing the bulk of documents they got my signatures on proposal form of hdfclife fraudantly & issued me policy with premm. of rs. 162318.18


Policy no CP000008 in the name of Ajay Srivastava.D.O.C. 31/01/2014
Along with the housing loan the policy premm. is paid by hdfc bank.Now bank is charging the premm. along with my housing loan emi and along with interest.br...

I have been a user of cc from hdfc for over 6 years now and on very few occasions that I have had the misfortune of finance or personal reasons, I had taken more time perhaps a month more to make the payments. Today, my father was admitted under serious conditions and I was traveling all the way from Ahmedabad to Madurai by urgently booking tickets online from my hdfc bank account. Your cc debt recovery lady insisted I pay today, kept on harrasing and bully, even went so far as to say that my father is less important than 'her' payment and eventually sent 2 thugs to my home (who also claimed to be hdfc employees), who were met by one of my relatives. Can you ask her to do the same tomorrow, as I will be available and they can KILL ME or BEAT me up as they debt collectors claims to be. Great job. The collection calls from[protected] & by a person claiming to have name Bindhu is apparently a big level decision on credit card issues in HDFC

dear sir i am vikram sonawane apply for the use car loan at paras auto but they are the cheater they told me the rto and other charges is an only 5000 but when approve the loan than they demand the verious charges they demand the money before the loan cheque they cheate the people for demand of extra money pleae give the feedback as soon as possiable on my mobile [protected]

Hello, I am holding the HDFC credit card for last almost 2 years. The credit limit was initially Rs1, 50, 000/-. Recently I received the SMS from HDFC bank that your credit limit has been increased. I had never requested or communicated in any means that I want to increase the limit then how bank can take any such steps without my consent. This is completely incorrect exercise which has been followed by bank. When I tried to reach the call centre, I was asked to send the SMS and before I say anything the phone was disconnected by person. This was horrible experience with HDFC bank. Very first, why I should send SMS when I never requested to raise the limit. Secondly how can a call centre can disconnect the phone without listening my side. This way we are losing the complete faith with HDFC bank. The strict action must be taken for this bank for taking any major step without customer's consent and not handling the customer complaint gracefully when customer tried to reach the customer care number. thanks, Paras Baldota [protected]

Hi Team, I have applied for a Home loan March 19th and the same got rejected on the same month it self, A processing fees of RS 11798 has been debited from my account after that. I have sent around 4 emails requesting a refund for the amount which has taken left with no reply. Can someone please look in to this and help me in getting the amount credited back to my account ? I have been sending email to 'urhomeguide.[protected]@hdfc.com' but no response. Thanks, Karthik [protected]

Dear Sir/ madam, Minimum account balance charges have been deducted from my account no [protected] without any information / notice to me. it is case of purely case of dictatorship by the bank. No one can expect such action by a nationalised bank. I am hopeful that HDFC BANK would take initiative & refund the amount deducted from my account so that I could continue my account with the bank in future. Thanks Amit Choudhary [protected] A/C NO- [protected] Branch- Times Square, 10 central spine, vidhaydhar nagar Jaipur 302012

Manoj Prem, Grievance Redressal Officer, HDFC Bank Cards Division, 8, Lattice Bridge Road, Thiruvanmiyur Chennai 600041. Subject: Debit card Request Manoj, Hello Team, I am highly disappointed to express my concern against HDFC Bank services. I lost my International Platinum debit card day before yesterday, i rang up customer care of hdfc at the same time for blocking the card and requesting for new one. My house number is changed for the same address instead despite of getting any valid answer, my call was put on different ivr for about 15 minutes. Moreover, my mom went to the bank with an application requesting for new card instead of any reliable answer she was asked to go head office for address update that is far from my native location. Every support in hdfc has their own procedures noone has any valid justification for what they are saying. could you please be kind enough to share the steps for new credit card request without visiting head office as i get off only on Sunday thereby will hardly get a chance to visit. Regards

Dear Sir/Madam, My account no. [protected], shows me multiple deduction of Rs.393 on 13/6/2014 as ASD.Please clarify me about this deductions from my account as their is not even a penny in my account now.It was my salary and I don't know how I can manage my expenses in this month.I would request you to please refund it.Hope you understand my problem and revert me as soon as possible. This is my contact number [protected]

I surrendered my policy no.10748349 on[protected] in Paschim Vihar branch but as of now the surrendered amount is not credited in my bank a/c. I visited two or three times in the Paschim Vihar branch but the same is not resolved, I met the relationship manager personally, but he always said that you surrendered the policy on[protected] morning and we sent the request to HQ but they are saying that NAV of[protected] will be given to customer and it is our internal issue. It was shocking and surprising that even after a lapse of two months you are not able to resolve your internal issue. I surrendered this policy even though I knew that market will go higher in future but I have to make payment to my builder who is continuously following up for payment. Now, he cancelled my unit and forfeited Rs. 2, 10, 000 (approx) due to non payment. (a) How will you justified this delay ??? (b) Who will bear the interest loss of two months ??? (c) Who will pay my forfeited amount ??? (d) Will I get the NAV of current date ??? (e) Will HDFC provide me house as my booked unit is now cancelled coz of this delay ??? I can't expect this type of delay even in government office, atleast you can file RTI there to expedite the case. But you people are so worst, un-ethical, unprofessional and un-customer friendly that even after a lapse of two months you are not bothered at all to sort out your internal issue and release the payment to customer. I know that after surrendering my policy I am no more an Asset for you and you will not get any business from me but this kind of act will definitely ruined your goodwill which is also an intangible asset. I hope you will take necessary action at the earliest and I will get the response pertains to point no. a to e above. Thanks, Sachin Kumar

Respected Sir,
My name is Santhosh A R and i hold an account in HDFC bank.
I had visited your ATM No. S1ACBL26 at R T Nagar, Bangalore on 14/06/2014 at 9.11 pm to withdraw amount of Rs 400/-.
I have HDFC's International Debit Card linked to the account number [protected] which i used to withdraw the amount mentioned.


On using this card on the above mentioned ATM machine, I was only issued 100 rupees instead of 400, And to my surprise, Rs 400/- was deducted from my account. I have contacted you once and have mentioned this problem before and would like you to kindly see the mentioned amount credited back to my account at the earliest.

Since your ATM machine is faulty please see that this machine is replaced by a new sufficient one to avoid inconvenience to the customer.

Thanking you.
Santhosh

HDFC Bank Credit Card Department, I received a call where HDFC Bank executive informed me about the card up-gradation, I allow to up-grade the card but the rewards points of my cards was deducted from my account without my concern. When I mailed your official they asked me to send the call recording of the conversation with a reply that the executive informed me about this deduction as per their internal record. However no body informed me about this deduction also I sent the recording but no resolution till now. Sanjay Kumar [protected]