HDFC Bank Complaints & Reviews

Dear Hiren,

This is with regard to your recent post dated[protected] regarding your HDFC Bank credit card application with reference number [protected]S2.We note from your e-mail that you wish to know the status of your credit card application. We wish to inform you that your application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility)and operating/credit processes (which include a combination of verifications, credit bureau reports and document verifications). We are pleased to inform you that your credit card application has been
approved and a EMV Platinum Edge credit card ending with 4124 will be dispatched to your registered mailing address through courier. You should be in receipt of the same shortly.Upon receipt of your credit card, we request you to commence usage on the same and provide us with more opportunity to serve you.Your query has been registered under reference number [protected]-TTU[protected] . For any further clarifications, you may write in to us at [protected]@hdfcbank.com and we shall be glad to assist you.

Anay
HDFC Bank Customer Assistance

Sorry sir you didn't solve my problems.i am waiting your response

Hi My name is Ankit..i am a member of INTUC..You may contact me at [protected]@gmail, .com

We will surely resolve your issues.
Note: We do not charge any fee or money.So kindly do not offer any bribe or money to any one, as INTUC is not responsible for any transactions

Dear Sanju,

Regret the inconvenience caused. Please write to [protected]@hdfcbank.com from your registered email ID along with your account and contact details, txn details and ref ID- TTU[protected] in the subject line. Will surely take up your issue on priority.

- Anay
HDFC Bank customer assistance.

Dear Mr. Singh,


We have sent you the premium receipt on your registered email id. Please feel free to contact us at [protected]@hdfclife.com
for any concerns/requests in future.


Regards,

HDFC Life

Dear Sonu,

I request you to write to [protected]@hdfcbank.com along with your issue, application and contact details with ref ID- TTU[protected] in the subject line. Will surely take up your issue on priority.

- Anay
HDFC Bank customer assistance.

Dear Sir & Madam of Credit Card Team,


Myself Abhijit Banerjee, having HDFC Credit Card No: [protected]
which was used from period[protected] where my total due was unpaid
after that since year 2009 I've settle all due which was lying due in
my Card, , settlement done to Franchisee of Credit Card (HDFC) and
final settlement receipt provided by them.

All settlement done of my Due vide HDFC MEMO No: 15662612 dt: 28.01.09, 15662625 dt: 28.01.09 (cash), 15900307 dt: 12.02.09 (cash), 16494817 dt: 23.03.09 (cash), 16772115 dt: 15.04.09 & 16868712 dt: 29.04.09 (cash). Where Executive confirm & assure verbally that all settlement done and no dues lying in your card in Year 2009.

But Unfortunately after long time on 30.06.2014 when my salary credited into Bank same
day all amount debited automatically from my account without any information, which is quite surprising . from that incident time i'm continuously trying to contact them but they mislead me and not providing any support .

As a prestigious Customer Credit Card department has done Fraudulent & Shameful activity to me. Now I'm forced to make complain against your HDFC Credit Card Dept in CONSUMER FORUM, Complain Done on dt: 03.07.2014 against Fraudulent & Cheating Case.

If the same not waive or settle within 02 working days then I'm bound to complain against your HDFC Bank to President, PM officially for misleading client.

As a innocent resident and client of HDFC this type of ridiculous services are not expected from HDFC end. nor they are convening me my Actual Due where I need to understand the problem why this happening .

So from the above incident I'm frustrated and force to move Consumer
Forum for Justice .

Pls look into the matter seriously as facing huge difficulty and problem.

SECOND REQUEST FOR JUSTICE : ( BELOW MAIL COMMUNICATION HAD WITH HDFC CREDIT CARD )

As per your clarification mail you required some clarification from my end below is detail of Reciept which is issued from Your HDFC Bank for payment of settlement done, pls do check from your end and revert back ..

"All settlement done of my Due vide HDFC MEMO No: 15662612 dt: 28.01.09, 15662625 dt: 28.01.09 (cash), 15900307 dt: 12.02.09 (cash), 16494817 dt: 23.03.09 (cash), 16772115 dt: 15.04.09 & 16868712 dt: 29.04.09 (cash). Where Executive confirm & assure verbally that all settlement done and no dues lying in your card in Year 2009. "


For your kind information your Representative repeatedly told me that all your settlement done no payment lying in your Card as per Memo Provided, So I feel this is completely Negligence from your BANK for this I'm suffered.

This kind of Activity done by your Said Representative as a Sincere Customer of HDFC BANK I was satisfied as for your Kind information currently I'm also using other BANK Card and continue purchasing and paying on timely basis, no allegation levied at me by other BANK.

HOW YOUR BANK WILL DO, , , , THIS MEANS YOUR BANK IS CHEATING AND CONTINUE MISLEADING BY DOING THIS KIND OF ACTIVITY.

Yesterday, I got a threat call from one of your Executive to pay all amount which is due in CARD within 02 days unless they will take action through recovery officer, if this activity done by your Bank Representative which is quite Surprising.


.

Dear Customer,

Apologies for the inconvenience caused. I request you to raise your query at [protected]@hdfcbank.com along with your card and contact details with reference ID- TTU[protected] in the subject line. Will take it up on priority.

- Anay
HDFC Bank customer assistance.