HDFC Bank Complaints & Reviews

Dear Sir/Mam,

I am srinivas, am a credit card holder with your bank, card limit is 30000 and i was used 25000 in the month of dec 2012
and i have paid the amount more than 30000 rupees till oct 2013, when i was paid last amount 4000 rupees hdfc collection agent said that
you have cleared all amount and you don't want to pay any amount in future but now am and my brother frequently getting harassment and threatning calls
from HDFC collection manager (Richmond circle Branch Bangalore) Mr. Prakash M. NO [protected] and his colleague [protected],

Am getting harassment calls from this no [protected] (HDFC Collection Vendor) and asking pay the amount 54000 rupees immediaty otherwise, he is saying that
he will do harassment to my family members and hdfc collection team not following any RBI rules,

RBI Rules:

(iii) Fair Practices in debt collection

(a) In the matter of recovery of dues, banks / NBFCs may ensure that they, as also their agents, adhere to the extant instructions on Fair Practice Code for lenders (circular DBOD. Leg. No. BC. 104 /09.07.007 / 2002–03 dated May 5, 2003) as also IBA’s Code for Collection of dues and repossession of security. In case banks / NBFCs have their own code for collection of dues it should, at the minimum, incorporate all the terms of IBA's Code.

(b) In particular, in regard to appointment of third party agencies for debt collection, it is essential that such agents refrain from action that could damage the integrity and reputation of the bank / NBFC and that they observe strict customer confidentiality. All letters issued by recovery agents must contain the name and address of a responsible senior officer of the card issuing bank whom the customer can contact at his location.

(c) Banks / NBFCs / their agents should not resort to intimidation or harassment of any kind, either verbal or physical, against any person in their debt collection efforts, including acts intended to humiliate publicly or intrude the privacy of the credit card holders’ family members, referees and friends, making threatening and anonymous calls or making false and misleading representations.


i would like to inform hdfc concern manager, please advise me

1) Who is concern manager ?
2) Where i want to meet?
3) His contact number and address?

i would like to lodge a complaint against the banker as well as the concerned vendor(used abusive over the phone with my neighbours and my family)


awaiting your response,


Regards,
Srinivas
A/c No [protected]

sir, my name is Prianjan singh and sallry account in your bank (hdfc bank ltd). Account No- [protected]. so i have request ror a check book.it is very very urgent me.please send for me address-sanden vikas (i)ltd, plot no-65, sector-27A, Faridabad(HR). Mo[protected]

Dear Sir,
As per Earlier Discussion through phone call, the policy name and Details Enclosed for your Reference:

Again Krishnan Bharantharan, i taken policy 14/05/2014 till now the policy document and card not yet received. Credit card EMI Loan No: 10995882 for your reference. ( i paid three installment already, but i dint received the Docements) My cell no. [protected].

Policy taken details:
C.krishnan 15/07/1955
K.Jayalakshmi 15/07/1960

Address: 24/44, Thiruppa chesswar St, Ayanavaram, Chennai-600 023.

my Earlier Complaints No: [protected] through E-mail. Please Short out this problem as early as possible, otherwise your Entirely service zero...

Depository charges- This is in reference to the transaction made into my account without intimating me by HDFC bank. An amount of 842.70 was deducted from my savings account on 11 July 2014 under the header of depository charges, without even letting me know. Dmat services i never tried to pursue, they Mislead the people when they open the account by saying that this is for free no extra charges will be deducted . I want my money back to my account. Consumer services if are still there then please take some action against steeling money from the million peoples accounts.

HI, I just called HDFC customer care.I just wanted to know about some extra charges they just did to my account. They told we have sent you verification code and I just checked there was no code even after half an hour. Now I do not have any option so submitting my complaint here. HDFC credit card worst customer care and always a fraud charges, So be careful to this service. As soon as I am able to talk to them, I will ask them to close this. Thanks Rakesh Jain [protected]

I lost my tam card, I blocked the card and applied for new debit card. I got my card but it was hot listed I.e. No use and also waited for more than 9 days but still didn't received.

I went for bank "Old Airport Road branch", to make a complain, but instead of that he hold me nothing will happen even if you will complain as this s the process and all bulls*** he told. Thn he gave form to apple for new debit card in that your name will display. I have applied on 9th July and condition is, I didn't received my Debit Card and pin. Is that I have lost my debit card, I have to suffer like this for one of the best bank in India.

All are responsible for it. Called customer care 10-11 times, but they don't had any information about. My latest reference number for te applied debit card in bank is : EA[protected].

Please anybody take actions on this who are responsible for this. Really bad experience and customer service...

Myself Rakesh Kumar underwent a surgery two years ago in CMC vellore and spent my two years there for treatment sake.Meanwhile HDFC bank deactivated my account-[protected] including the cash present in it without letting me know.I request you to take appropriate measure even if account is not activated at least i get my money back.My contact details are as follows; House no -1200 Sector -19 part -2, HUDA KAITHAL, HARYANA-136027 Phone no-[protected]

Again Krishnan Bharantharan, i taken policy 14/05/2014 till now the policy document and card not yet received. Credit card EMI Loan No: 10995882 for your reference. ( i paid three installment already, but i dint received the Docements) My cell no. [protected] & my Earlier Complaints No: [protected] through E-mail. Please Short out this problem as early as possible, otherwise your Entirely service zero.

I am krishnan bharanitharan, i taken policy last may 2014 till now i didn't received the policy document.

And every month through cert card EMI amount taken.

my cell number : [protected]

d.o.b 05/10/1981

so [please terrace out the status about the policy.

To, Date:17-7-14 National Housing Bank New Delhi, India Copy-RBI, HDFC Subject : HDFC Ltd. steal my money by an arbitrary way. Respected Sir/Madam It is with great agony that I wish to bring your kind notice that I apply a land purchasing loan from HDFC Ltd file no[protected]. They reject to loan my file because 20 year back there was a minor in sale dead of that plot which I want to purchase. They ask me to make this minor as confirming party. This is ridicules that how can i or also land seller can find that minor and there family who sold that land 20 years ago and went somewhere else. Possession of seller is from last 20 years on that land without any dispute. It’s like inviting a buffalo to hit yourself. I have submitted all necessary documents to HDFC for loan like ITR, Bank statement etc. and a blank cheque of my bank A/c and cash Rs.1500/- for some legal purpose as told by HDFC officials. All this process held in last month june-14. Several time meeting done for document correction and verification. But HDFC reject my loan application with an unexpected reason. I think I could not make HDFC officials happy with some reason. On month june-14 ending I told HDFC on phone that this is not possible for me to find that minor and his family so you can close my case. I not need any loan from your company and i will collect my all submitted document from HDFC . After that i engaged in some work and could not take back my documents. On 8-July-14 i seen my bank statement i surprised to know that HDFC charged my bank A/c. Rs.10229.00 by cheque no21031818 on 7-july-14. This is a fraud by HDFC ltd. I visit HDFC office and ask why they unnecessary charge my bank A/c. They told that it will take 5-6 days to get back money and some amount will deduct. On a ground of an illogical reason HDFC ltd not give me loan. How can they charge me? This is stealing. I lost lot of time and money and at last I got mental harassment by HDFC. I want to know that. 1. Why they process my file if there is any basic complication. 2. When they reject my file on which ground they charged amount from me. 3. Without any work and information how can they use my cheque. 4. on same day when HDFC reject my loan. If I give request for stop payment of that cheque how can they charge me? 5. can i put this matter on consumer court.? This is my request to government concerned department that please do the necessary to refund my full money which HDFC taken arbitrarily. I will be obliged if you would take immediate action in my case. HDFC file no.[protected] Manish Mundhra C 33/58 D5E Chittupur, Sigra, Varanasi (UP) Mob : [protected],

i had applied for credit card on 16th june 2014 my referance no. is [protected]S2 still now i didnt get my credit card.. status is still now 'IN PROCESS' i called customer care, they told that i ll get it within 21 days but still now i didnt get my credit card. while applying i was informed that ill get my card within 10-15 days... hdfc bank only know how to do...BADI BADI BAATE...

Hi,
Myself Anwesha Goswami and i'm a old customer of HDFC Bank but i think i will switch to some other bank because of this..

My last month credit card bill was 16791. I have done a partial payment of 10791, so renmaining balance was 6000.

I calculated finance charges should be around 250, at a rate of 3.25%. but its comes 440 actually.

so I called HDFC Customer care service for credit card with hyderabad extension (ph no:[protected] to clear my doubt why its come 440.

my 1st call is responded by customer care executive Veena. I was asking her why it comes 440.

she told me that its 440 because the finance charges are calculated on the whole billed amount(in my case 16791) instead of remaining amount i.e. 6000.

I told her that previously HDFC CC executive told me that finance charges are calculated on remaining amount not on whole amout.

she was not ready to listen to me. she misbehaved with me. she told me that i am making a new rule. taking finance charges on remaining amount is mentioned no where, its calculated on whole amout.

i asked her several times to listen to my previous call recordings to HDFC CC. A ter asking several times she told me that calls are not being recorded in HDFC Credit card Customer Care.

She gave me wrong information. when I told her that I will discontinue with HDFC bank services; she ok me ok madam fine. thank you.

after that I again called on same no. another executive picked up the call. she told me that when partial payment is done, till the date of partial payment finance charges are calculated on whole amount and after that on remaining amount.

I asked her to raise a complaint on the 1st CC executive (Veena), she gave me a complain no [protected].

I asked her how I will come to know if any action is taken on my complain, she told me to write a my to HDFC Customer care services (mail id: customerservices.[protected]@hdfcbank.com).


So its a request to HDFC Bank if you cant afford to have decent CC than close your CC service or appoint some decent and educated people. Otherwise you will lost your customer as you are going to lost my account. And soon i will switch to some other bank and i will write this to every complaint site and blog and social media and let people know about your uneducated CC services.

Regards
Miss Anwesha Goswami
Hyderabad
Phone :[protected]

This is manj iam hold HDFC credit credit card and spoke to customer care people regarding the to increase the credit limit and they told that wait fro 1 hour to increase the credit limit and her name is harika and from that calling to the customer service people and they are using the scarscatic language with me

Dear Sir/Mam'm I worked as a sales executive in Hbl Global Pvt.Ltd.(HDFC Bank Ltd.) New Delhi, December 30 to 7 April 2014.and my Employee code is P18274.so please send immediately salary slip month of January to March. Please send me urgent basis at [protected]@gmail.com, Thanks & Regard Prabhakar Kumar [protected]

Dear Sir,

I hope you will help me out of this

I have credit card with HDFC bank which is not in use since 3 year, I have tried to block my card previously but they have not blocked and continuously charged me on due amount. My last due was 30k where I have alreday made total minimum payment till now 49, 898 instead of 30, 000 which was my credit limit too. I'm not receiving statment too since one year suddenly they are telling that 70, 000 is due with all charges.

Currently me and my relative are getting call from different numbers but they are not telling that from which collection agency they are telling. Since one week its happening. Recovery agency list is alreday there on HDFC Bank website.


They are calling from [protected], [protected], [protected], in HDFC behalf.

When i am calling back to them nobody is picking call.

I have spoken with bank person they are not responding well and not telling me that who is calling, they are just saying that settle the amount you will not get call, currently I'm not in position to settle the amount now which they are asking.

Looking for quick action, believing you are the best to solve consumer problems

Regards
Vishal Mishra
[protected]@gmail.com

Hi, I happen to be an unfortunate preferred customer of HDFC Bank holding a corporate salary account. Because of type of account and relationship I maintain with bank, I am supposed to enjoy a lot of privileges where no charges/fee for such services like ordering a Demand Draft/Manager cheque issued from my bank. On 7th Sept 2013, I requested two Manager cheques and filled forms accordingly with no commission charges mentioned being a...

I have received email from HDFC that your Demat account opened. I have never given such kind of request. My salary account was opened on March 2014. Why you have opened Demat account. Who has given request on July 2014? Close this Demat account.Why you are opening Demat account without any information to Customer.Kindly close it I don't have any requirement of Demat. It is a case forgery.It's typical fraud case where executive did not educate customer with all the details. Thanks Ranjeet Singh Jagwan Customer ID 54151762 Account No : [protected] Ph: [protected]

My husband is working with HDFC bank from the last 3 years, earlier everything was fine but as of now as the new Branch manager comes life becomes hell. He left home in the morning at 8:15 and there is no time of coming back home that can be 10-11-12 in the night, problems didn't end here. The main problem is the pressure with Branch Manager is making on every employee, he is harassing every one for the business and forcing everyone to resign. As a branch manager he himself left the branch at 6:30 - 7:00 daily and give the target to the employee either do it or resign or he will give the quarter rating 5. And one interesting thing about the Branch Manager he himself be demoted and transfer to this branch. This is the case of North Delhi- Adarsh Nagar Branch. Hope the senior most authorities will take this thing in mind and take positive action against it. Hopefully in favour of the employees. As HDFC is known for it.

Hi Team, i have been charged 3RD PARTY CASH TXN INC ST & EC[protected].36, TPT cash txn charges Sep[protected].36, TPT cash txn charges Nov[protected].70, TPT cash txn charges Dec[protected].90, TPT cash txn charges Dec[protected].46, 3RD PARTY CASH TXN INC ST & EC 170514 from your bank without any prioir notice and which was not deducted previosly. This is a unnecessary deductions so kindly reverse my amount back to my account otherwise i have to close my account because other banks don't charges these kind of taxes like yours. how can you ppl deduct in 2014 for the year 2013. Kindly refund my deducted amout.

Dear Sir/madam,

i will pay my hdfc insurance policy no[protected] have paid to 2 July 2014 but i have no receive to my payment receipt pls conform my policy status & contact my phone no [protected]
thanks.
regard neter singh