HDFC Bank Complaints & Reviews

This is in reference to the transaction made into my account without intimating me by hdfc bank. An amount of Rs 842.70 has been debited on 15th April 2014 from my salary account, mentioning about 'depository charges DEPOSITORY CHARGES MAR14 on demat account. I have never used this account. I am aghast to see this has happened second time inspite of me not using the demat servies and when the account was given to me it was told that it would be absolutely free. This is clear exploitation of customers. Please help and give me an update on tusharm.[protected]@gmail.com

Dear Sir, I had availed an auto loan from HDFC in 2012. The payments were going smoothly till January 2013 when I lost my job. Despite this massive setback, I have always paid my EMI + Penalty till now without missing a single month. It however takes me a lot of time for instance 30th or 31st as it has been in the last two months. Delayed but never missed. During this time I have interacted with several agents. One in particular has been outright abusive, used unparlimentary words, made threats, heckled and made insults. This behaviour by Mr. Kamal (HDFC agent in Chennai), has not been restricted just to me but also to the women in the household. This harassment is totally uncalled for. How I arrange to pay is my business and I don't need Mr. Kamal's ridicule and sarcastic comments. If I had missed 3 or 4 payments, perhaps you can defend to an extent but I havent missed any! I haven't made my payment yet for this month however I will make it on or before Saturday (31st May 2014). Besides this is an auto loan, you have collateral. The institution that gave me a PL are 100% polite and even empathetic to my situation. They have no collateral! I recorded the last interaction that I had with Mr. Kamal last week. I specifically purchased a phone that would allow me to do that. He slammed the phone down as soon as he heard the word "recording". I believe it is enough to go with a full suit against HDFC bank for harassment however I have banked with HDFC for over 8 years. I have availed 2 PLs and a credit card, all of which I paid back in full. I do not wish to proceed legally as of now. However I do not want to be subjected to the treatment meted out to me by Mr. Kamal or any others. Loan account: 18827510. Regards Prathap Samuel P

I have been trading for years and at times its required to call HDFC Sec Agents to place trade orders. The agents are pathetic and instead of Intra-day they punch in cash and then quote that I asked you to confirm. Whilst it is very clear that once a customer has placed Intra-day call and wants to square off they will have to use the same intra-day punch. Pathetic agents then transfer call to some loser senior (named Smruti) who places...

Dear Sir/ Ma'am, My name is Ashu Gupta I have buy Skoda Laura on 29/08/2012 from dimple car deals ( Mr. Dimple [protected]) at the time of delivery they have given me car on aprox 82 thousand km but few days back i found some bills from previous owner in those service bills i found car is driven 139688 before it is sold to me and i have asked bank and also dealer and the loan agency about the inspection team came from bank side for valuation how much they noted meter reading at the time of inspection no one is answering me and i told them ill put my complaint in consumer form and they said we dont care about it please help me for the same Thanks & Regards Ashu [protected]

To, The HDFC BANK LTD. PAD- Finance, Human Resources Division Lodha - I Think Techno Campus, Building - Alpha, 8th Floor, Next to Kanjur Marg Railway station (East), Kanjur Marg (E), Mumbai - 400 042. Sub: Regarding annexure K I Divya Khanan worked in HDFC Bank (1) in 2010, resigned and joined in another organization (2). At that time I gave request for PF transfer from HDFC Bank and it got transferred. Now I moved to another organization (3) and requested PF withdrawal in my previous organization (2). Now my previous organization (2) asked for an Annexure K from HDFC Bank to process the PF withdrawal. I contacted many times HDFC Bank human resources department for Annexure K through emails ([protected]@hdfcbank.com; PAD.[protected]@hdfcbank.com) no response. Please help me to get the Annexure K from HDFC Bank Employee id: D2733 Name: Divya Khanan Pf number: D2733X Thanks Divya Khanan

HDFC not closing my credit card account, though I have submitted the closure application thrise . Also They are not deactivated the autopay option for my card, I have submitted the application an year back. Last time I made a snapshot of the Credit Card Account closure application too. Till they are not processing my application & charging me for autopay return fee. I am frustrated because of this request someone to help me to punish this people

Policy #[protected] Car LAN # 26463463, 30/11/2013 Vehicle: Ford Ecosport-D NRI a/c #[protected], kunnamkulam branch Respected Sir, Much regret to express my experience with HDFC after taking a Car loan (1st time with HDFC) on Dec 13, felt so embarrassed about consequence happened after the vehicle delivery. The worst part of story started once I came to know that insurance amount also deducted from loan account which was not asked for. Insurance being issued without request along with loan where as other insurance was taken from dealer. Finally I got the HDFC insurance cancelled on Jan 14 I have received letter stating about the cancellation of policy on feb 14. I went to HDFC ergo showroom, Trichur branch on multiple times which fails to clear any sort of grievance of me. I really felt that issuing policy only their concern not the grievance. Officer even told that, office is not responsible for all these kind of activities. Went to HDFC car loan office to confirm the refund as suggested by toll free officer and felt so rejected as if they don’t know anything about ERGO neglected experience and not willing to help in this regard. Finally went to SB branch and understood that nothing has been credited to bank account. I really don’t understand the meaning of your values and tag lines. (“Har pal aap ke sath”).Can’t find the meaning of any of words and services. The urgency while joining the policy never felt when we approach them back for support. Some of the experience happened in Trichur ERGO branch and Loan branch was unforgettable. As I am working in Israel and came to India in this vacation and spend whole vaccation behind this claim refund which really upset the confidence in HDFC as brand. I am sure you will take right steps to get customer confidence back to HDFC. Awaiting your urgent involvement in this matter by crediting the amount back to me ASAP. With best regards Jojan Vadakkan Louis Asst General Manager-ATG group, India

To Mr Aditya Puri, CEO HDFC BANK Sir, I hold an imperia account in Mithakhali branch at Ahmedabad. I was using a debit card that was old and not showing on your website for net banking purpose. It was then that a customer relationship manager Mr.Vikas vimal who is assigned to me informed me that I am eligible for a new card due to my Imperia account up gradation that took place since almost one year !! which he promised to send. I have been constantly trying to contact him and even sent messages to him but I have drawn a blank. I find it so difficult to contact relationship managers since their phone has a busy tone or do not pickup calls with a standard message of " unable to talk". Sir despite the fact that I am a premiere Imperia customer, I literally have to beg to them for my account work and be after them.So poor is the standard of customer relation that it amounts to gross negligence which I suspect is due to a lax administration which makes them feel at ease. regards, Sandip Jhala

I have applied for a new debit card along with PIN since i have lost. it. But after 20 days also I did not receive both of it and phone banking also dont have proper details of to track it. when contacted branch of it they dont have any info of it who the card has received it and was told that card delivered ti different person without any responsibility. So again i blocked the card. which 120 rs waste again. But not sure still i will get new card or not. No transactions on past 1 month. Please suggest any way to handle this.

To, The Manager/directer Kotak Mahindra bank Respected Sir/Madam, This Is Arpit Sharma From Noida my Concern is That, on 9th of may 2014, i used kotak mahindra atm m/c to withdraw Rs2000 from HDFC atm Card which is situated at the premises of ienergizer company, but unfortunatly i did'nt get any mony from your atm, i have already raised a complaint towards this fraud done by you, i m sending the copy of transaction in which u ll see that at 11:40 my credit bal is Rs10843, and on the other hand in the same day at 19:39 i used to withdraw 2000 but it shows deduction of Rs2000 and the balnce ll be same Rs10843...my a/c no is [protected] and atm card no is 5326xxxxxxxx7285...it has passed about 13 days but i did'nt get my money back... i m requesting u kindly take a quick action n reback my money otherwise i ll go to register ur complain to the consumer court. my ref no is 762451 Kind Regards Arpit Sharma

I ajay kumar yadav s/o ramesh chand yadav used credit card no [protected] i took it from barelie hdfc.i having 15000 debt on it and due to condition i could not paid it and requested fir time.now when i ready to pay they not giving me correct info.hdfc bhopal told amount is now 49000 and hdfc saying it is 145000.and they calling and harrasing and saying for legel action.when i still want to pay they are not supporting and saying like this.i ashamed to be part of hdfc.if this us not solved i will go to court.pls solve it asap. Ajay kumar yadav [protected]

Hi Team, I have been charged with some TPT charges 3RD PARTY CASH TXN INC ST & EC 030514, 3RD PARTY CASH TXN INC ST & EC 290414, 3RD PARTY CASH TXN INC ST & EC 210414 each of rupees 112.36. I called HDFC customer care and raised 2 complaints but nobody responded . I f you keep on doing this i have to change my Salary Account to some other bank . Please respond Regards, Satya Email : bhanu.[protected]@gmail.com Ph : +91-[protected]

I, Salman Khan, am a customer of HDFC Bank since almost 6 years. Till date, I have never missed a single deadline for Credit Card Bill Payment during my 6 years of association with the bank. I assume my CIBIL record too is flawless since HDFC frequently gives me offers like Cash on Call and Payment Holidays on my Credit Card. On 20th May, I visited HDFC loan desk at Amit Motors, Howrah, West Bengal, and intimated them about my intention...

Dear Concerned, This is Manoj Kumar Yadav Em Id 112869 and joined HDFC Life on Feb 13 2013 and resigned on 20 Sept 2013 and after two months i applied for PF withdrawal form via no PF No. : MH/BAN/211273/100261 on month of nov 2013 but still we did not received the PF amount till now despite of PF amount shown in PF sheet i tried to reach the PF department for the same but we unable to reach them so kindly help me for the critical issue raise now for me. Thanks Manoj, [protected]

I was charged an amount of 224.72 in the month of april(19- April-2014) during which i havent made any transaction . earlier i was charged an amount of 112.36 twice on 30 march 2014. I understand this was against my cash deposit. But this time (in the month of april), there was no transaction and no information on why this amount was deducted from my account. HDFC is very poor in responding to the customer compliants and queries.

Dear, Sir/Madam, I am Mr.Diptendu Roy working in Doha-Qatar applied for LAND LOAN against my NRI A/C on 3rd March. Next day Mrs.Suchismita [executive of hdfc sales Gariahat Branch, Kolkatta and asst. of Mr.Aritra Roy, senior executive of hdfc sales] reply me with loan requirements and application form. On March 16th i send my last six months pay slip and India and Overseas bank statement. After then part by part i send my balance other...

I have no words to express the kind of torture given to me an my mother. My sister has/had some outstanding on her credit card and she is not reachable. Due to personal reason, we are not in touch with her for over a year. I stay alone with my mother. This is what has been conveyed to the Executive. Yet, these people come to our home and harrass us like mad dogs. Why, we are not responsbile for the dues. They should hold my sister and find her wherever she is Is there anyone who can action against these terrorists

Dear Sir, I have requested for the Two Wheeler Loan from you Bank. After loan process, at the end due to my submitted documents loan got canceled. After this, i have given the letter for loan cancellation and paid the processing charges which the bank got invested for the process. Please find my loan account no which got cancelled from HDFC. Loan Account No : 28195373 Name : Yathish H S Mobile No : +91-[protected] Customer ID :...

This is Vipinraj R from Kerala. On 15/05/2014, I generated a netsafe card worth INR11250. The transaction was unsuccessful due to connectivity issues. On netsafe's transaction details page it shows up as "in use". My paypal statement and log also confirms that the transaction was unsuccessful. The amount has not been credited back to my card till this moment. I have attached a snapshot of netsafe transaction details page. I already contacted phonebanking and they are unable to understand the scenario. The merchant is waiting and I have to send the money ASAP, otherwise my credibility is at risk. Please credit back the amount.

Myself Subash Patnaik was using credit card(Card No-[protected])and it was expired 5 years back last purchase on 2008 of amount Rs100 but i am not getting details from the office what amount i purchased and what amount i paid total history of my card, from my side the amount i purchased i have paid more than 20 times to the bank.But last 15 days back all of sudden i got a Notice through a lawyer i have outstanding dues of Rs37500 and they are telling for settlement amount Rs21000or i will face in dire consequency state..Please solve the problem with minimum amount for N.O.C. Thanking you