HDFC Bank Complaints & Reviews

Dear Sir,
I was using credit card of HDFC bank. My Credit Card No: - [protected].
Due to I lose my job I was unable to pay the amount of credit card. And in this time some recovery agents behave very badly with me, and giving me threatening calls.
But now I got a job and want to settle all of my dues. But HDFC bank hold my first salary, so it’s very tough to me fulfill my daily needs. So it’s my humble request to you kindly help me to release my salary and settle the account.
Credit card No: -[protected].
Card holder Name: - Balram, Bank name: - HDFC BANK
Total usage of credit card due: - Rs. 28, 000
Salary hold: - Rs. 38, 600
Bank A/c No. : - [protected]
Contact no:-[protected], Email: - balram.[protected]@yahoo.in

Thanks & Regards
Balram Sharma
Mob. [protected]
Date:-2/7/2014 Place :- Jaipur
Copy attached to :-
• Banking Lokpal RBI
• Consumer Court
• HDFC Home Branch
• HDFC Head Office

Hi My policy number is 15327255. date of Birth is 09021967. We have been fooled by Mr Bharat Kolambe from Kingsway Branch, Nagpur. My mothers investment request was converted in to Life Insurance policy for me. They came to the house and convinced my mother that if I open an NRI account, it will be good for her. I had only signed a document for that. But they forged my signature and locked the money for 5 yrs to reach their personal Bank...

Dear Sir, I am a customer of HDFC Bank & my account number is [protected].Due to mistake i have lost my ATM card pin that is why i visit home branch of HDFC Bank NOIDA sector 12 that time applied in written for duplicate ATM pin after that as per the personal banker commitment they was saying you will be receive duplicate pin within 7 working days. After facing lot of problem from bank side finally we receive confirmation message for bank side that your duplicate pin has been dispatched via FIRST FLIGHT COURIER AWB Number B991Q9020206. But whenever checked the status of my courier on first flight courier website that time status showing courier received by Mr. SINGH but we did not received. After that again visit my HDFC BANK home branch NOIDA Sector 12 for the confirmation with personal banker they saying we also not received kindly again applied and wait. Its not any type of resolution & now fully frustrate. No one over there to coordinate with me. Kindly check & do the needful.

I had applied for a card through net banking in April 2014 and there was a link which said that i[censored] apply through net banking, your card will be free for the first year. However, the bank charged me an annual membership fee. Further, the membership fee as per the schedule on the bank's website and also the schedule I received with my card states it to be 599 (plus taxes) for a Platinum Edge card. However, they charged me Rs. 1122.48. I sent a screenshot of the net banking screen and also the scan copy of the schedule, still no one was ready to consider my words and they said that the charges is Rs. 1122.48 only. I had to repeatedly call back and enquire about the same as the bank never responded to my calls from their side. Neither did I receive any amended schedule where it stated that the annual charges for a Platinum Edge card is Rs. 1122.48. I had registered my 3 mobile bills for payment directly by the bank through my credit card. After a few days, i received a letter saying that one of the numbers have been rejected from the biller. On enquiry on 18th June 2014, bank informed that one number has been rejected and I will have to make a payment for the same. I once again asked the bank's person to register the same number from the next month and I made a payment on 23rd June 2014. However, the bank also made a payment on 24th June 2014. Again I called them and then they said that double request for registration was made for that number and one of them was rejected by the bank and as such, the bank made a payment against one of the registrations accepted by the merchant. Now they are not ready to refund the amount to me on the ground that this will be adjusted by the merchant in the next month. But as it is bank's fault, why shall i make an advance payment to the merchant?

Hi,

1) I saw my bank statement online. Shocked to see 84.27 deducted under the name of DEPOSITORY CHARGES
for MAY-14 .. This is absolutely cheating and exploiting the customer's . I have a salary account at HDFC,
NOW WHILE OPENING THE ACCOUNT IT WAS TOLD THAT THE DEMAT ACCOUNT WILL BE FREE.

2) Also 200.00 is deducted under "Charges for HDFC ERGO Accident Policy" though i don't fill up any kind of
Accident policy.

I am suing HDFC for sure this time. I want my money at any cost.

Thanks,
Vijay Velani
[protected]

The bank has refused to credit the service charges deducted for the minimum account balance from my saving bank account no. [protected]. The charges deducted without any notification of low balance in my account. Please let me know the procedure to be followed. Thanks Amit Choudhary CUST ID[protected]

Sir, Despite of RBI notification (Ref.Circular no. DBOD, Dir. BC. 53/13.10.00/20012-03 dated December 26, 2002 and DBOD no. leg.BC. 35/09.07.005/2012-13 dated August 10, 2012 and Part B of the First Bi-monthly Monetary Policy Statement 2014-15 announced on April 1, 2014) the bank has flouted these norms by wrongly charging me Rs 393.thrice on 09/04/2014, 12.05.2014 and 16.06.2014 on the explanation that RBI has yet not sent any official approval regarding the same therefore the reversal of the said amount of Rs 1179.78 is not possible. The Account number for your reference is [protected] name Mangesh Asawalikar, Pashan branch. Therefore please help reverse the amount of Rs 1179.78 as per RBI notification. Thanks and regards, Mangesh Asawalikar [protected]

Hi team,

Name: bhaskar r
Credit card no: [protected]

I have requested for a balance transfer on 18-june-14 and when i called the customer care to check the status on 21-june-14 is when i came to know that my bt request got rejected and when i inquired for the reason the customer care staff's had no reason and finally told me that i didn't had sufficient balance.

Although i had a sufficient balance of rs 43250.00

Further continuing with the call, they have informed that on 21-june-14 i was eligible for the balance transfer request and gave the request and it was promised by the staff that he will confirm me the status of the bt on 21-june-14 by eod or on 22-june-14, early morning.

Although i have been continuously calling the customer care help desk on a daily basis for more than 20 minutes,

It's been really a very worst and frustrating service that i have been facing with your bank although i am a salaried customer.

The person named raj (Rajeev) have confirmed to me on 21-june-14 that he will confirm the status latest by 24-june-14.
The person named vinay (Escalations team) have confirmed that he will let me know the status latest by 25-june-14.
Now i have called and spoke with staff name gayathri and she told she will connect to the manager as the escalations team members with busy with other calls, after me waiting for about 13 minutes, she has disconnected the call.

Although i have called the customer care on a daily basis i haven't got a proper response and its is really a mental pressure and very worst customer service center that i have ever met in my life time?...

I very very suspect the person vinay had wantedly delaying my request and also the final caller, ms gayathri has disconnect the call without any notice.

Could you please take appropriate disciplinary action among st those staff's, please monitor those calls and you'll understand it!...

Regards,
Bhaskar r
+[protected]

Dear sir
I had submit my resingation to the post of cse(Emp.Code-cn16233) in channarayapatna branch(2998) on 31/07/2013 ... Till not receiving any full & final statelment...Detail is below

Name:-niranjana a l
Emp.Code:-cn16233
Date of joining:-18/10/2011

I have applied for a Home loan with HDFC (Block AC-16, Sector 1, Salt Lake City, Kolkata-700 064), and My loan File #[protected]. During the apply the Loan HDFC charge me Rs.7303 as processing fee. The loan got approved on 8th May, 2014. After that all the original document of the property I have submitted to the Bank to get the loan amount. But after that the Bank never has contacted me. Upon sending repeated emails didnt get any answer. Then when warned the bank that I will escalate the matter and register a complaint in cosumer report if they don't respond, then Radha Chatterjee from HDFC immediate reponds me saying that We are cancelling your loan as per your request. What kind of customer service is this, How can an approved loan she can cancell without my request And also what will happen to the process fee Rs. 7303 that I paid already? Because of her negligence she dragged the loan disbursement for so long and finally cancelled it. Please suggest how to get proper resolution to this. I have already escalated to this to the key persons of HDFC, grievance cell. But didn't get any response from anyone expect continuously irritating response from Radha Chatterjee Thanks Sovan Mukherjee

I have closed my Credit Card account # [protected] on 30/12/2011 by paying full and final settlement of INR 15300/-(Fifteen Thousand Three Hundred) through DD # 002051 (HDFC Branch Chennai -23) at HDFC Bank Central Building Nelson Manickam Road Amjikarai . Name of the Collector is N.Anandraj. (Id # S07609). And it was closed and signed by SUJIL SAM S1447. Till today I am receiving calls and letters from collection agent.Also there are collections executives visiting for payment.When I showed them the settlement letter, I was asked to pay few thousands extra to get this account closed.

Hello Sir/Madam, I am M.Balaji Murali working as Sales Executive at HBL Global Pvt Ltd (south zone )and my Employee code is (B07537) please send immediately salary slip month of December 2013, January 2014, February 2014 its my special request please do neetfull asap Send my Salary Slip on :[protected]@gmail.com Thanks and Regards, M.Balaji Murali, [protected]

My name is Dr.Srinivas.Recently i have lost some cash from my debit card(Rs8000/-).I stay in hyderabad and i have lost the money from bangalore ATM when the card and the secret code are with me. i was really worried and talked to the bank people but there was no proper response.please help.

Sir, I took a housing loan from hdfc bank.But while signing the bulk of documents they got my signatures on proposal form of hdfclife fraudantly & issued me policy with premm. of rs. 162318.18


Policy no CP000008 in the name of Ajay Srivastava.D.O.C. 31/01/2014
Along with the housing loan the policy premm. is paid by hdfc bank.Now bank is charging the premm. along with my housing loan emi and along with interest.br...

I have been a user of cc from hdfc for over 6 years now and on very few occasions that I have had the misfortune of finance or personal reasons, I had taken more time perhaps a month more to make the payments. Today, my father was admitted under serious conditions and I was traveling all the way from Ahmedabad to Madurai by urgently booking tickets online from my hdfc bank account. Your cc debt recovery lady insisted I pay today, kept on harrasing and bully, even went so far as to say that my father is less important than 'her' payment and eventually sent 2 thugs to my home (who also claimed to be hdfc employees), who were met by one of my relatives. Can you ask her to do the same tomorrow, as I will be available and they can KILL ME or BEAT me up as they debt collectors claims to be. Great job. The collection calls from[protected] & by a person claiming to have name Bindhu is apparently a big level decision on credit card issues in HDFC

dear sir i am vikram sonawane apply for the use car loan at paras auto but they are the cheater they told me the rto and other charges is an only 5000 but when approve the loan than they demand the verious charges they demand the money before the loan cheque they cheate the people for demand of extra money pleae give the feedback as soon as possiable on my mobile [protected]

Hello, I am holding the HDFC credit card for last almost 2 years. The credit limit was initially Rs1, 50, 000/-. Recently I received the SMS from HDFC bank that your credit limit has been increased. I had never requested or communicated in any means that I want to increase the limit then how bank can take any such steps without my consent. This is completely incorrect exercise which has been followed by bank. When I tried to reach the call centre, I was asked to send the SMS and before I say anything the phone was disconnected by person. This was horrible experience with HDFC bank. Very first, why I should send SMS when I never requested to raise the limit. Secondly how can a call centre can disconnect the phone without listening my side. This way we are losing the complete faith with HDFC bank. The strict action must be taken for this bank for taking any major step without customer's consent and not handling the customer complaint gracefully when customer tried to reach the customer care number. thanks, Paras Baldota [protected]

Hi Team, I have applied for a Home loan March 19th and the same got rejected on the same month it self, A processing fees of RS 11798 has been debited from my account after that. I have sent around 4 emails requesting a refund for the amount which has taken left with no reply. Can someone please look in to this and help me in getting the amount credited back to my account ? I have been sending email to 'urhomeguide.[protected]@hdfc.com' but no response. Thanks, Karthik [protected]

Dear Sir/ madam, Minimum account balance charges have been deducted from my account no [protected] without any information / notice to me. it is case of purely case of dictatorship by the bank. No one can expect such action by a nationalised bank. I am hopeful that HDFC BANK would take initiative & refund the amount deducted from my account so that I could continue my account with the bank in future. Thanks Amit Choudhary [protected] A/C NO- [protected] Branch- Times Square, 10 central spine, vidhaydhar nagar Jaipur 302012

Manoj Prem, Grievance Redressal Officer, HDFC Bank Cards Division, 8, Lattice Bridge Road, Thiruvanmiyur Chennai 600041. Subject: Debit card Request Manoj, Hello Team, I am highly disappointed to express my concern against HDFC Bank services. I lost my International Platinum debit card day before yesterday, i rang up customer care of hdfc at the same time for blocking the card and requesting for new one. My house number is changed for the same address instead despite of getting any valid answer, my call was put on different ivr for about 15 minutes. Moreover, my mom went to the bank with an application requesting for new card instead of any reliable answer she was asked to go head office for address update that is far from my native location. Every support in hdfc has their own procedures noone has any valid justification for what they are saying. could you please be kind enough to share the steps for new credit card request without visiting head office as i get off only on Sunday thereby will hardly get a chance to visit. Regards